Bosch HCP50652UC Maintance Manual
Hood
Use and Care Manual
Models:
HCP50652UC, HCP56652UC
Table of
Safety
CONTENTS
Home Connect User’s Information .................................... 3
Safety .................................................................................. 4
Important Safety Instructions ..................................... 4
Operating Modes .............................................................. 6
Touch Control Panel ................................................... 7
Operating the Hood ................................................... 8
Home Connect ........................................................... 8
Care and Cleaning ............................................................. 12
Cleaning Agents ......................................................... 12
Cleaning the Metal Grease Filters ............................. 13
Troubleshooting ................................................................. 14
Customer Service ............................................................... 14
Accessories ......................................................................... 14
Statement of Limited Product Warranty............................. 15
DEFINITIONS
WARNING
This indicates that death or serious injuries may occur as a
result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur
as a result of non-observance of this warning.
NOTICE: This indicates that damage to the appliance or
property may occur as a result of non-compliance with this
advisory.
This Bosch appliance is made by
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614
Questions?
1-800-735-4328
www.bosch-home.com/us
We look forward to hearing from you!
Home Connect User’s Information
Wi-Fi® Module
FCC/IC
Statements
CMIIT ID: 2017AJ4134 (M)
FCC: 2AHES-COM2
IC: 21152-COM2
The Home Connect module is a communication
device designed to provide communication between
appliances and smart devices.
This module is integrated at the factory, under direct control of BSH Home
Appliances Corporation, and is not user serviceable or upgradable.
At least 20 cm separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved could void your authority to use
this equipment.
This device complies with Part 15 of the FCC Rules. Operation to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2) this
device must accept any interference, including interference that may cause undesired
operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil
ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d’en compromettre le
fonctionnement.
Safety
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
INSTALLER: Save these instructions for the local electrical
inspector’s use. Please leave these instructions with this
unit for the owner. Show the owner the location of the
circuit breaker or fuse. Mark it for easy reference.
OWNER: Please retain these instructions for future
reference.
WARNING
If the information in this manual is not followed exactly,
re or shock may result causing property damage or
personal injury.
WARNING
If the information in this manual is not followed
exactly, re or shock may result causing property damage, personal injury or death.
- DO NOT store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other
apppliance.
- WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electrical switch.
• DO NOT use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the re
department.
- Installation and service must be performed by an
authorized servicer, service agency or the gas supplier.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK,
OR INJURY TO PERSONS, OBSERVE THE
FOLLOWING:
• Use this unit only in the manner intended by the
manufacturer. If you have questions, contact the
manufacturer at the address or telephone number
listed on the back page.
• Before servicing or cleaning unit, switch power off at
service panel and lock the service disconnecting
means to prevent power from being switched on
accidentally. When the service disconnecting means
cannot be locked, securely fasten a prominent
warning device, such as a tag, to the service panel.
WARNING
DO NOT repair or replace any part of the appliance
unless specically recommended in the manuals.
Improper installation, service or maintenance can cause
injury or property damage. Refer to this manual for
guidance. All other servicing should be done by an
authorized servicer.
WARNING
ELECTRICAL SHOCK HAZARD
• DO NOT remove connections.
• DO NOT use an extension cord.
• Failure to follow these instructions can
result in death, re, or electrical shock.
WARNING
Turn off power circuit at service panel and lock out panel
before wiring this appliance. Requirement: 120 VAC, 60
Hz 15 A. Allow the appliance to cool after the power has
been turned off before servicing the appliance.
WARNING
Automatically Operated Device
To reduce the risk of injury disconnect from power supply
before servicing.
Page 4
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
Grounding Instructions
WARNING
Improper grounding can result in a risk of electric shock.
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock
by providing an escape wire for the electric current.
Be sure your appliance is properly installed and grounded
by a qualied technician. Installation, electrical connections
and grounding must comply with all applicable codes.
If required by the National Electrical Code (or Canadian
Electrical Code), this appliance must be installed on a separate branch circuit.
WARNING
To reduce the risk of re or electrical shock, DO NOT use
this appliance with any solid state speed device.
Never modify or alter the construction of the appliance.
For example, do not remove panels, wire covers or
brackets/screws.
CAUTION
For general ventilating use only. DO NOT use to exhaust
hazardous or explosive materials and vapors.
WARNING
To reduce the risk of re, use only metal ductwork.
Use a qualied installer.
Remove all tape and packaging before using the
appliance. Destroy the packaging after install. Never allow
children to play with packaging material.
Safety Codes and Standards
This appliance complies with one or more of the following
Standards:
• UL 507, The Standard for the Safety of Electric Fans
• CSA C22.2 No. 113, Fans and Ventilators
It is the responsibility of the owner and the installer to determine if additional requirements and/or standards apply
to specic installations.
CAUTION
Unit is heavy and requires at least two people
or proper equipment to move and install.
Hidden surfaces may have sharp edges. Use
caution when handling the appliance. Failure
to do so may result in property damage or
personal injury.
Proposition 65 Warnings
This product may contain a chemical known to the State
of California, which can cause cancer or reproductive
harm. Therefore, the packaging of your product may
bear the following label as required by California:
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK,
OR INJURY TO PERSONS, OBSERVE THE
FOLLOWING:
• Installation work and electrical wiring must be done
by qualied person(s) in accordance with all
applicable codes and standards, including re-related
construction.
• Sufcient air is needed for proper combustion and
exhausting of gases through the ue (chimney) of
fuel burning equipment to prevent back drafting.
Follow the heating equipment manufacturer’s
guideline and safety standards such as those
published by the National Fire Protection
Association (NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning
Engineers (ASHRAE), and the local code authorities.
• When cutting or drilling into wall or ceiling, do not
damage electrical wiring and other hidden utilities.
• Ducted fans must always be vented to the outdoors.
STATE OF CALIFORNIA PROPOSITION 65 WARNING:
WARNING
Cancer and reproductive harm - www.P65Warnings.ca.gov.
Page 5
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING
TO REDUCE THE RISK OF A RANGE TOP GREASE
FIRE:
• Never leave surface units unattended at high
settings.
Boilovers cause smoking and greasy spillovers that
may ignite. Heat oils slowly on low or medium
settings.
• Always turn hood ON when cooking at high heat
or when cooking ambéing food (i.e. Crepes Suzette,
Cherries Jubilee, Peppercorn Beef Flambe).
• Clean ventilating fans frequently. Grease should
not be allowed to accumulate on fan or lter.
• Use proper pan size. Always use cookware
appropriate for the size of the surface element.
WARNING
TO REDUCE THE RISK OF INJURY TO PERSONS IN
THE EVENT OF A RANGE TOP GREASE FIRE,
OBSERVE THE FOLLOWING:
• SMOTHER FLAMES with a close tting lid, cookie
sheet, or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the ames do not
go out immediately, EVACUATE AND CALL THE
FIRE DEPARTMENT.
• NEVER PICK UP A FLAMING PAN - you may get
burned.
• DO NOT USE WATER, including wet dishcloths or
towels - a violent steam explosion will result.
• Use an extinguisher ONLY if:
a) You know you have a class ABC extinguisher,
and you already know how to operate it.
b) The re is small and contained in the area where
it started.
c) The re department is being called.
d) You can ght the re with your back to an exit.
a
Based on “Kitchen Fire Safety Tips” published by NFPA.
a
Operating Modes
You can use this appliance in the air extraction or the
recirculation mode.
Exhaust air mode
Note: Ventilation may not exit through an already
operational smoke or exhaust chimney, nor a duct used
for ventilating furnace installation areas.
• If the ventilation is intended to pass through a smoke
or exhaust that is not in operation, the responsible
area heating inspector must give approval.
• If the ventilation passes through an external wall, use a
telescope wall sleeve.
The air that is drawn in is cleaned by the
grease lters and conveyed to the
exterior by a pipe system.
Circulating-air mode
The air that is drawn in is cleaned by the
grease lters and an activated carbon
lter and conveyed back into the kitchen.
Note: To bind odors in circulating-air mode, you must
install an activated carbon lter. The different options for
operating the appliance in circulating-air mode can be
found in the brochure. Alternatively, ask your dealer. The
required accessories are available for purchase from specialist retailers, from customer service or from the Online
Shop.
The accessory numbers can be found at the end of the
instructions for use.
Page 6
Touch Control Panel
NOTE: Not all features referred to in this manual applies to all models.
(1) ON/OFF
(2) 1 – BOOST
(3) DELAY
(4) GREASE
FILTER
(5) CHARCOAL
FILTER
(6) CONNECT
21 3 4 5 6 7
OFF
Touch ON/OFF once to turn the blower off and reset the control.
Fan Speed
Increases or decreases the blower speeds. The chosen blower speed LED will remain illuminated
while in operation.
1 – Low
2 – Medium
3 – Medium/High
boost – High
Delay Shut Off
If the blower is off when the DELAY button is pressed, the blower will turn on to speed 3 setting for
10 minutes. Once time has elapsed, the blower will automatically turn off. If the blower is on when
the DELAY button is pressed, the blower runs for 10 minutes from the time the DELAY button was
pressed at the current speed then turns off. During the 10 minute timed period, the DELAY button
is illuminated. To interrupt a timed period, press one of the fan speed buttons or “on/off” button to
turn off.
Ability to choose a different time period and speed than the default setting is possible through the
Home Connect
TM
app in the settings menu.
Clean Grease Filter Reminder
After 40 hours of operation, the GREASE FILTER button will illuminate indicating that the filters
need to be cleaned. When this indicator illuminates clean the filters. After cleaning, press and hold
the GREASE FILTER button for 3 seconds until it beeps to reset the 40-hour period and to turn the
reminder off.
Receive clean filter reminder notification through the Home Connect™ app when activated in Settings section, as well as see filter saturation status.
Charcoal Filter Replacement Reminder
After 120 hours of operation, the CHARCOAL FILTER button will illuminate indicating that the filters
need to be changed. When this indicator illuminates change the filters. After changing, press and
hold the CHARCOAL FILTER button for 3 seconds until it beeps to reset the 120-hour period and to
turn the reminder off.
Receive clean filter reminder notification through the Home Connect™ app when activated in Settings section, as well as see filter saturation status.
Home Connect
TM
This function allows the user to connect the hood with a mobile device. See “Home Connect™” on
page 8.
(7) LIGHTS
Control tone
To turn OFF/ON the control tone, hold the ON/OFF and DELAY button for 3 seconds.
Control tone can also be turned OFF/ON through the settings section of the Home Connect™ app.
LED Light Control
This button controls the LED lighting. The first press turns the lights on. A second press dims the
lights. A third press turns the lights off. 0-100% light slider in Home Connect™ app allows additional control to obtain the perfect level of light.
Page 7
Operating the Hood
For Better Results
• The blower should be turned on for about 5 minutes
before cooking in order to establish air currents upward
through the hood. Thus when heat, smoke, moisture,
grease and cooking odors are produced, they will be
carried outside instead of drifting into other rooms.
• Use the low speeds for normal use and the higher
speeds for strong odors or fumes.
• Drafts across the range or cooktop will reduce the
effectiveness of the hood. Such drafts should be
prevented when possible.
• The best job of ventilation in the kitchen is done where
the only air currents are those created by the blower
itself.
• Regular use of the fan system while cooking helps keep
the kitchen comfortable and less humid.
• Use a rear burner when browning or pan frying meat.
• For optimal performance, the width of the hood should
equal that of the cooktop or rangetop or exceed it by 3
inches on either side. Install these hoods only with
Bosch blowers.
Cooktop-Hood Sync
You can connect this appliance to a matching cooktop (if
the cooktop supports connection to the hood) and then
control the functions of the hood via your cooktop.
There are various options for connecting the appliances:
Home Connect
Two appliances can be connected using the Home Connect™ app provided that both appliances are Home Connect™ compatible.
Refer to the Home Connect™ documents supplied for
more information.
Connecting appliances directly
If the appliance is connected directly to a cooktop, it cannot be connected to your home network as well. The
appliance will function in the same way as a hood that is not
connected to the network and you can continue to operate
it via the touch control panel.
Connecting appliances via your home network
If the appliances are connected to each other via your
home network, both the hood controls on the cooktop and
Home Connect™ can be used to operate the appliance.
TM
Home Connect™
With Home Connect™, the appliance is Wi-Fi-capable and
can be remotely controlled using a mobile device (e.g.
tablet PC, smartphone). Home Connect™ app offers
additional functions which are a perfect complement to the
networked appliance.
Home Connect™ does not work over Wi-Fi networks that
require browser registration, i.e. a user name and password entered via a web browser. You should have a stable
wireless network with good reception and access to the
internet.
If the appliance is not connected to the WLAN network
(home network), it functions in the same way as a typical
hood with no network connection and can be operated as
usual via the Touch Panel.
NOTE: Please ensure that you follow the safety instructions
given at the beginning of this instruction manual and that
these are also observed when operating the appliance
via the Home Connect™ app and when away from home.
Please also follow the instructions in the Home Connect™
app.
NOTE: Operation on the appliance itself always takes
priority, and during this time it is not possible to operate
the appliance using Home Connect™ App.
Notes
• Make sure you follow the safety instructions in the
instruction manual for your hood and that these are
complied with even when operating the appliance via
the hood controls on the cooktop.
• If the hood is being operated by means of the touch
control panel on the hood itself, this mode of operation
always has priority. It is not possible to use the hood
controls on the cooktop during this time.
Setting up a connection
To set up the connection between the hood and the
cooktop, the hood must be switched off and the cooktop
must be switched on before you can connect the cooktop
and hood.
Connecting directly
Ensure that the cooktop is switched on and is in search
mode.
To do this, refer to the section entitled “Connecting to the
hood” in the instruction manual for your cooktop.
Page 8
Notes
• If your hood is connected directly to the cooktop, it
cannot be connected to your home network as well and
you will not be able to use Home Connect™.
• The cooktop must not be connected to your home
network. To break a connection, follow the instructions
in the section entitled “Disconnecting from the
network”.
Press and hold the CONNECT button until it starts to ash.
The hood has been connected to the cooktop when the
CONNECT button stops ashing and remains continuously
lit.
4. Open the Home Connect™ app and press “Register” to
create a new Home Connect™ account. The app will
guide you through the registration process. Don’t forget
to make a note of your e-mail address and password
afterwards.
Save your Home Connect™ login details here:
Email:........................................................................
Password:..................................................................
Step 2 (initial start-up): Connecting your
hood to your home network (Wi-Fi)
Connecting via your home network
Follow the instructions in the section entitled “Connecting
your hood to your home network (Wi-Fi) on page 13.
Once the hood is connected to your home network, you
can connect to the hob via the Home Connect™ app. To do
this. follow the instructions on your mobile device.
Setting up
To implement settings via Home Connect™, you must have
installed the Home Connect™ App on a mobile device (e.g.
tablet PC, smartphone).
Follow the steps specied by the app to implement the
settings.
What do you need to connect your hood
to Home Connect™?
• Your smartphone or tablet PC must be running the
latest version of the operating system it uses.
• A home network signal (Wi-Fi) at the location where the
home appliance is located.
• Name and password for your home network (Wi-Fi):
(SSID):..........................................................................
Password:....................................................................
Step 1: Installing the
Home Connect™ app
1. On your smartphone or tablet PC, go to the App
Store (Apple devices) or Google Play Store (Android
devices).
2. Enter “Home Connect™” in the store’s search eld.
3. Select the “Home Connect (America)” app published by
BSH Home Appliances Corporation and install it on your
smartphone or tablet.
A. Connect the appliance.
B. Check whether your home network router has A WPS
function (automatic connection) and locate the WPS
button. Refer to the router manual for more information.
C. Does your router have a WPS function (automatic
connection)?
Yes
No
Now go on to Step 2.1 –
Automatic connection
(WPS).
Now go on to Step 2.2 –
Manual connection
(Professional mode).
Step 2.1: Automatically connecting your
hood to your home network (Wi-Fi)
• Press SPEED 1 button.
• CONNECT and SPEED 1 buttons ash.
• WPS connection process started.
A. Note: To connect the hood to your home network,
the hood and the light must be switched off.
You can cancel the process at any time by pressing
“0”.
B. Press and hold the “CONNECT” button until “0”
and “CONNECT” start ashing.
C. Press “1”.
Note: “1” and “CONNECT” will ash.
D. If you have WPS (see previous page) press the WPS
button on your router.
Note: Please consult your router’s manual to locate
the WPS button.
E. When “CONNECT” and “3” ashes your appliance
is connected to the home network.
Go on to step 3.
Page 9
Error: If the “CONNECT” and “2” light ashes then the
hood could not establish a connection with your home
Wi-Fi within 2 minutes.
Fix: Check whether your hood is in range of your Wi-Fi
and repeat the process. If unsuccessful, refer to step 2.2
to connect the oven manually.
Step 2.2: Manually connecting your hood
to your home network (Wi-Fi)
A. Note: To connect the hood to your home network, the
hood and the light must be switched off.
You can cancel the process at any time by pressing “0”.
B. Press and hold the “CONNECT” button until it start
ashing.
C. Press “2”.
Note: “2” and “CONNECT” will start ashing.
D. Open general settings on your mobile device and then
open Wi-Fi settings. Connect to the network named
“HomeConnect”.
This is your hoods Wi-Fi-network.
Use the following
login information to connect:
Wi-Fi-Name/SSID: HomeConnect
Password/Key: HomeConnect
E. Open the Home Connect™ App on your mobile device.
F. The app will prompt you to enter your home Wi-Fi’s
network name and password.
Note: The app may take a few minutes to nd your
hood.
G. Next, follow directions in the App.
H. When “CONNECT” and Fan Setting “3” ashes your
appliance is connected to the home network.
Go on to step 3.
Error: The appliance fails to connect to the app (The
“CONNECT” light will turn off).
Fix: Ensure your smartphone or tablet is connected to
the same home network (Wi-Fi). Check that your wireless connection is stable and has a strong signal. Then
repeat the process from step 2.
Connecting your hood to another Home
Connect
A. Open general settings on your mobile device and then
open Wi-Fi settings. Connect to the same home
network (Wi-Fi) as the hood.
B. Press and hold the “CONNECT” button until the
“CONNECT” and 3 buttons start ashing.
C. Open the app on your mobile device and follow the
instructions.
D. The registration process is complete once “CONNECT”
stops ashing on the hood.
If you want to change the wireless home network that
is connected to the hood, reset the connection to your
hood by:
A. Press and hold the “CONNECT” and fan setting “0”
buttons on your hood for at least 3 seconds. The
“CONNECT” button will turn off.
B. Repeat the process from step 2.
™
account
Software update
Using the software update function, your hood’s software
can be updated (e.g. for the purpose of optimization,
troubleshooting or security updates). To do this, you need
to be a registered Home Connect™ user, have installed the
app on your mobile device and be connected to the Home
Connect™ server.
As soon as a software update is available, you will be informed through the Home Connect™ app and will be able to
start the software update via the app.
Once the update has been successfully downloaded, you
can start installing it via the Home Connect™ app if you are
on your local area network.
The Home Connect™ app will inform you once installation
is complete.
Notes
• You can continue to use your hood as normal while
updates are downloading.
• Depending on your personal settings in the app,
software updates can also be set to download
automatically.
• We recommend that you install security updates as
soon as possible.
Page 10
Reseting the connection
You can reset the connections you have saved on your
home network and on Home Connect™ at any time.
• Press and hold the 0 and CONNECT buttons at the
same time until the CONNECT symbol is no longer
illuminated.
About Data Protection
When your appliance is connected for the rst time to a
WLAN network, which is connected to the Internet, your
appliance transmits the following categories of data to the
Home Connect™ server (initial registration):
• Unique appliance identication (consisting of appliance
codes as well as the MAC address of the installed Wi-Fi
communication module).
• Security certicate of the Wi-Fi communication module
(to ensure a secure IT connection).
• The current software and hardware version of your
domestic appliance.
• Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect™
functions for use and is only required when you want to use
these Home Connect™ functions for the rst time.
NOTE: Ensure that the Home Connect™ functions can be
used only in conjunction with the Home Connect™ app.
Information on data protection can be accessed in the
Home Connect™ app.
Page 11
Cleaning and maintenance
WARNING
To avoid risk of re and explosion do not use ammable
liquids or solvents. Always unplug or disconnect the
appliance from the power supply before servicing.
Do not use steam cleaners to clean the appliance.
Hidden surfaces may have sharp edges. Use caution
when reaching behind or under appliance.
WARNING
RISK OF BURNS
The appliance will become hot when in use, especially in
the area surrounding the bulbs. Let cool before cleaning.
WARNING
RISK OF ELECTRIC SHOCK
Penetrating damp can cause electric shock. Only clean
appliance with a damp cloth. Prior to cleaning, pull the
plug or ip the breaker in the fusebox.
Cleaning agents
To prevent various surfaces from becoming damaged
due to incorrect cleaning agents, follow the specications
given in the table. Do not use
• cleaning agents that are harsh or scouring,
• cleaning agents with high alcohol content,
• hard scouring pads or sponges,
• high-pressure cleaners or steam cleaners.
Thoroughly rinse all new sponges before use.
Observe all instructions and warnings accompanying
cleaning agents.
Area
Stainless steel Warm soapy water:
Varnished surfaces Warm soapy water:
Aluminum and
plastic
Glass Glass cleaner:
Controls Warm soapy water:
Cleaning agents
Clean with a non-abrasive, non-sponge dish towel and dry with a clean,
soft towel.
Only clean stainless steel with the
grain.
Specic products for stainless steel
care are available for purchase from
customer service or from specialized
retailers. Apply a thin layer of the
care product with a soft cloth.
Clean with a non-abrasive, non-sponge dish towel and dry with a clean,
soft towel.
Do not use stainless steel
cleaner.
Glass cleaner:
Clean with a soft cloth.
Clean with a soft cloth. Do not use
a glass scraper.
Clean with a non-abrasive, non-sponge dish towel and dry with a clean,
soft towel.
Risk of damage to electronics
due to permeating damp. Never
clean controls with a wet cloth.
Do not use stainless steel
cleaner.
Page 12
Cleaning the metal grease filter
These instructions apply to several appliance models. It
is possible that individual features are described that do
not apply to your appliance.
WARNING
Uninstalling metal grease filter
1. Open the latch and fold down the metal grease lter.
Simultaneously use your other hand to grasp under
the metal grease lter.
2. Remove the metal grease lter from its mounting.
Notes
RISK OF FIRE
Grease deposits in the grease lter can ignite.
Clean the grease filter at least every two months, or as
frequently as necessary.
Never operate the appliance without the grease lter.
Notes
• Do not use any aggressive, acidic or alkaline cleaning
agents.
• When cleaning the metal grease lters, also clean the
metal grease lter holder in the appliance with a moist
cloth.
• You can clean the metal grease lters in a dishwasher
or by hand.
By hand:
Note: You can use a special grease solvent if soiling is
stubborn. You can order it via the online shop.
• Soak the metal grease lters in hot soapy solution.
• Use a brush for cleaning and then rinse the lters well.
• Allow the metal grease lters to drip dry.
In the dishwasher:
Note: Slight discoloration is possible when cleaning the
grease lters in the dishwasher. This does not affect the
metal grease lter’s functioning.
• Do not clean extremely dirty metal grease lters with
dishes.
• Loosely position the metal grease lter in the
dishwasher. The metal grease lters must not be
jammed in.
• Grease can gather in the bottom of the metal grease
lter.
• Hold metal grease lter horizontally to prevent grease
from dripping.
3. Clean metal grease lter.
Installing metal grease filter
1. Insert metal grease lter.
Simultaneously use your other hand to grasp under
the metal grease lter.
2. Flip metal grease lter up and snap the latch into place.
Page 13
Troubleshooting
You can often easily eliminate problems that may occur
on your own. Before calling customer service, take into
account the following information.
WARNING
RISK OF ELECTRIC SHOCK
Improper repairs are dangerous. Only an authorized
servicer may perform repairs and may replace damaged
connecting leads. Remove the fuse or deactivate the
breaker in the fuse box or breaker box if the appliance is
damaged. Call Customer Service.
Customer service
Our customer service department is there for you if your
appliance requires repair. When calling, please give the Product Number (P-No.) and the Serial Number (S-No.) so that
we can offer you the best service. The identication plate
listing the numbers can be found inside of the appliance
(remove metal grease lter to nd it).
So that you don’t have to search for them when you need
them, you can enter your appliance information and the
customer service number here.
P-No. S-No.
Disruption Possible
cause
Appliance is
not working
Lighting not
working.
Please note that a service visit to provide instruction on the
use of the appliance is not covered by the warranty.
Please nd the contact data of all countries in the
enclosed customer service list.
To book service or for product advice
US 800 944 2904
toll-free
Power outage Check whether other
Fuse blown Check in the fuse box
Lights burnt out The LED lights are re-
Solution
kitchen appliances are
working
whether the fuse for
the appliance is in
working order
placeable by a service
technician only. See
the support contact information in Customer
Service section.
Customer service O
Accessories
(not included in the delivery)
Accessories Material number
Recirculation module
Charcoal filter
Flue duct
Page 14
HCREC5UC
HCIFILTUC
HCPEXT5UC
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it
Applies to
The limited warranty provided by BSH Home Appliances
Corporation (“BSH“) in this Statement of Limited
Product Warranty applies only to the Bosch appliance
(“Product“) sold to you, the rst using purchaser,
provided that the Product was purchased:
• For your normal, household (non-commercial) use,
and has in fact at all times only been used for normal
household purposes.
• New at retail (not a display, “as is”, or previously
returned model), and not for resale, or commercial
use.
• Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser
of the product warranted herein and to each succeeding
owner of the product purchased for ordinary home use
during the term of the warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for BSH to notify you in the unlikely event of a
safety notice or product recall.
How Long the Warranty Lasts
BSH warrants that the Product is free from defects in
materials and workmanship for a period of three hundred
sixty-ve (365) days from the date of purchase. The
foregoing timeline begins to run upon the date of
purchase, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic
defects in material and workmanship (such as scratches
of stainless steel, paint/porcelain blemishes, chip, dents,
or other damage to the nish of the Product), for a period
of thirty (30) days from the date of purchase or closing
date for new construction. This cosmetic warranty
excludes slight color variations due to inherent
differences in painted and porcelain parts, as well as
differences caused by kitchen lighting, product location,
or other similar factors. This cosmetic warranty
specically excludes any display, oor, “As Is”, or “B”
stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, BSH or one of its authorized
service providers will repair your Product without charge
to you (subject to certain limitations stated herein) if your
Product proves to have been manufactured with a defect
in materials or workmanship. If reasonable attempts to
repair the Product have been made without success,
then BSH will replace your Product (upgraded models
may be available to you, in BSH’s sole discretion, for an
additional charge). All removed parts and components
shall become the property of BSH at its sole option. All
replaced and/or repaired parts shall assume the identity
of the original part for purposes of this warranty and this
warranty shall not be extended with respect to such
parts. BSH’s sole liability and responsibility hereunder is
to repair manufacturer-defective Product only, using a
BSH-authorized service provider during normal business
hours. For safety and property damage concerns, BSH
highly recommends that you do not attempt to repair the
Product yourself, or use an un-authorized servicer; BSH
will have no responsibility or liability for repairs or work
performed by a non-authorized servicer. If you choose to
have someone other than an authorized service provider
work on your Product, THIS WARRANTY WILL
AUTOMATICALLY BECOME NULL AND VOID. Authorized
service providers are those persons or companies that
have been specially trained on BSH products, and who
possess, in BSH’s opinion, a superior reputation for
customer service and technical ability (note that they are
independent entities and are not agents, partners,
afliates or representatives of BSH). Notwithstanding the
foregoing, BSH will not incur any liability, or have
responsibility, for the Product if it is located in a remote
area (more than 100 miles from an authorized service
provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or
environment; in any such event, if you request, BSH
would still pay for labor and parts and ship the parts to
the nearest authorized service provider, but you would
still be fully liable and responsible for any travel time or
other special charges by the service company, assuming
they agree to make the service call.
Out of Warranty Product
BSH is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has
expired.
Page 15
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