Bosch GSN36BWFV Instructions for Use

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Freezer
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en

Table of contents

Safety...............................................4
General information..........................4
Intended use.....................................4
Restriction on user group.................4
Safe transport...................................5
Safe installation ................................5
Safe use ...........................................6
Damaged appliance .........................8
Preventing material damage ........10
Environmental protection and
saving energy................................10
Disposing of packaging .................10
Saving energy.................................10
Installation and connection..........11
Scope of delivery............................11
Installing and connecting the ap-
pliance ............................................11
Criteria for the installation loca-
tion..................................................12
Preparing the appliance for the
first time..........................................12
Connecting the appliance to the
electricity supply.............................12
Familiarising yourself with
your appliance...............................13
Appliance .......................................13
Controls ..........................................14
Features.........................................15
Freezer compartment flap ..............15
Ice cube maker ..............................15
Accessories....................................16
Basic operation .............................16
Switching on the appliance ............16
Operating tips.................................16
Switching off the appliance ............16
Setting the temperature..................17
Standby mode ................................17
Additional functions .....................17
Automatic Super freezing...............17
Manual Super freezing ...................17
Alarm..............................................18
Door alarm .....................................18
Temperature alarm .........................18
Freezer compartment....................18
Freezing capacity ...........................19
Fully utilising the freezer com-
partment volume ............................19
Tips for buying frozen food ............19
Tips for storing food in the
freezer compartment ......................19
Freezing smaller amounts of
food quickly ....................................19
Tips for freezing fresh food ............19
Shelf life of frozen food at
−18°C............................................20
Freezer calendar ............................21
Defrosting methods for frozen
food ................................................21
Defrosting......................................21
Defrosting in the freezer com-
partment .........................................21
Cleaning and servicing.................21
Preparing the appliance for
cleaning ..........................................21
Cleaning the appliance ..................22
Removing the fittings......................22
Troubleshooting............................24
Malfunctions ...................................24
Information on display panel..........25
Temperature problem.....................26
Noise ..............................................27
Odours............................................28
Conducting an appliance self-
test..................................................29
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Storage and disposal....................29
Switching off the appliance ............29
Disposing of old appliance ............29
Customer Service..........................30
Product number (E-Nr.) and pro-
duction number (FD) ......................30
Technical data ...............................30
en
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en Safety

Safety

Please read the safety information to ensure that you use the ap­pliance safely.

General information

You can find general information for this instruction manual here. ¡ Read this instruction manual carefully. Only this will ensure you
use the appliance safely and efficiently.
¡ This manual is intended for the user of the appliance. ¡ Follow the safety instructions and warnings. ¡ Keep the instruction manual and the product information safe
for future reference or for the next owner.
¡ Check the appliance after unpacking it. Do not connect the ap-
pliance if it has been damaged in transit.

Intended use

Read the information on intended use to ensure that you use the appliance correctly and safely. Only use this appliance:
¡ As specified in this instruction manual. ¡ For freezing food and making ice. ¡ In private households and in enclosed spaces in a domestic en-
vironment.
¡ Up to an altitude of max. 2000m above sea level.

Restriction on user group

Avoid risks to children and vulnerable persons. This appliance may be used by children aged 8 or over and by people who have reduced physical, sensory or mental abilities or inadequate experience and/or knowledge, provided that they are supervised or have been instructed on how to use the appliance safely and have understood the resulting dangers. Children must not play with the appliance. Cleaning and user maintenance must not be performed by chil­dren unless they are being supervised.
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Safety en
Keep children under the age of 8 years away from the appliance and power cable. Children above the age of three years old and younger than eight years old may load and unload the the fridge-freezer.

Safe transport

Follow these safety instructions when transporting the appliance.
WARNING‒Risk of injury!
The high weight of the appliance may result in injury when lif­ted.
Do not lift the appliance on your own.

Safe installation

Follow these safety instructions when installing the appliance.
WARNING‒Risk of electric shock!
¡ Improper installation is dangerous.
Connect and operate the appliance only in accordance with the specifications on the rating plate.
Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing.
The protective conductor system of the domestic electrical installation must be properly installed.
Never equip the appliance with an external switching device, e.g. a timer or remote control.
When the appliance is installed, the mains plug of the power cord must be freely accessible. If free access is not possible, an all-pole isolating switch must be installed in the permanent electrical installation according to the installation regulations.
When installing the appliance, check that the power cable is not trapped or damaged.
¡ If the insulation of the power cord is damaged, this is danger-
ous.
Never let the power cord come into contact with heat sources.
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en Safety
Never let the power cord come into contact with sharp points or edges.
Never kink, crush or modify the power cord.
WARNING‒Risk of explosion!
If the appliance's ventilation openings are sealed, a leak in the refrigeration circuit may result in a flammable mixture of gas and air.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
WARNING‒Risk of fire!
¡ It is dangerous to use an extended power cord and non-ap-
proved adapters.
Do not use extension cables or multiple socket strips.
If the power cord is too short, contact Customer Service.
Only use adapters approved by the manufacturer.
¡ Portable multiple socket strips or portable power supply units
may overheat and cause a fire.
Do not place portable multiple socket strips or power sup­ply units on the back of the appliance.

Safe use

Follow these safety instructions when using the appliance.
WARNING‒Risk of electric shock!
An ingress of moisture can cause an electric shock.
Only use the appliance in enclosed spaces.
Never expose the appliance to intense heat or humidity.
Do not use steam- or high-pressure cleaners to clean the appliance.
WARNING‒Risk of suffocation!
¡ Children may put packaging material over their heads or wrap
themselves up in it and suffocate.
Keep packaging material away from children.
Do not let children play with packaging material.
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Safety en
¡ Children may breathe in or swallow small parts, causing them
to suffocate.
Keep small parts away from children.
Do not let children play with small parts.
WARNING‒Risk of explosion!
¡ Mechanical devices or other devices may damage the refri-
geration circuit; flammable refrigerant may escape and ex­plode.
To accelerate the defrosting process, do not use any other mechanical devices or devices other than those recommen­ded by the manufacturer.
¡ Products which contain flammable propellants and explosive
substances may explode, e.g. spray cans.
Do not store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliance.
WARNING‒Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heaters or electric ice makers.
Do not operate electrical devices within the appliance.
WARNING‒Risk of injury!
¡ Containers that contain carbonated drinks may burst.
Do not store containers that contain carbonated drinks in the freezer compartment.
¡ Injury to the eyes caused by escaping flammable refrigerant
and hazardous gases.
Do not damage the tubes of the refrigerant circuit or the in­sulation.
¡ The appliance may tip.
Do not stand or support yourself on the base, runners or doors.
WARNING‒Risk of burns!
Individual parts on the back of the appliance become hot dur­ing operation.
Never touch these hot parts.
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WARNING‒Risk of cold burns!
Contact with frozen food and cold surfaces may cause burns by refrigeration.
Never put frozen food straight from the freezer compartment into your mouth.
Avoid prolonged contact of skin with frozen food, ice and the tubes in the freezer compartment.
CAUTION‒Risk of harm to health!
To prevent food from being contaminated, you must observe the following instructions.
If the door is open for an extended period of time, this may lead to a considerable temperature increase in the compart­ments of the appliance.
Regularly clean the surfaces that may come into contact with food and accessible drain systems.
If the fridge/freezer is empty for an extended period of time, switch off the appliance, defrost it, clean it and leave the door open to prevent the formation of mould.

Damaged appliance

Follow the safety instructions if your appliance is damaged.
WARNING‒Risk of electric shock!
¡ If the appliance or the power cord is damaged, this is danger-
ous.
Never operate a damaged appliance.
Never operate an appliance with a cracked or fractured sur­face.
Never pull on the power cord to unplug the appliance. Al­ways unplug the appliance at the mains.
If the appliance or the power cord is damaged, immediately unplug the power cord or switch off the fuse in the fuse box.
"Call Customer Service." →Page30
Repairs to the appliance should only be carried out by trained specialist staff.
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Safety en
¡ Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.
WARNING‒Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.
Keep naked flames and ignition sources away from the ap­pliance.
Ventilate the room.
"Switch off the appliance." →Page16
Unplug the appliance from the mains or switch off the cir­cuit breaker in the fuse box.
"Call after-sales service." →Page30
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Preventing material damage

Preventing material dam­age
Preventing material damage
Follow these instructions to prevent material damage to your appliance, accessories or other objects in your kitchen.
ATTENTION!
¡ Using the base, runners or appli-
ance doors as a seat surface or climbing surface may damage the appliance.
Do not stand or support yourself on the base, runners or doors.
¡ Contamination with oil or fat may
cause plastic parts and door seals to become porous.
Keep plastic parts and door seals free of oil and grease.

Environmental protection and saving energy

Environmental protection and saving energy
Environmental protection and saving energy
Help protect the environment by us­ing your appliance in a way that con­serves resources and by disposing of reusable materials properly.

Disposing of packaging

The packaging materials are environ­mentally compatible and can be re­cycled.
Sort the individual components by type and dispose of them separ­ately.
Information about current disposal methods are available from your specialist dealer or local authority.

Saving energy

If you follow these instructions, your appliance will use less power.

Selecting the installation location

Follow these instructions when in­stalling your appliance.
¡ Keep the appliance out of direct
sunlight.
¡ Install the appliance as far away
as possible from heating ele­ments, cookers and other heat sources: – Maintain a 30mm clearance to
electric or gas cookers.
– Maintain a 30cm clearance to
oil or solid-fuel cookers.
The appliance needs to cool less frequently at low ambient temper­atures.
¡ Do not cover or block ventilation
openings. The air on the back wall of the ap-
pliance can escape more easily and the appliance does not warm up so intensely. The appliance must cool less fre­quently.

Saving energy during use

Follow these instructions when using your appliance.
Note:The arrangement of the fittings does not affect the energy consump­tion of the appliance.
¡ Do not cover or block ventilation
openings. The air on the back wall of the ap-
pliance can escape more easily and the appliance does not warm up so intensely.
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Installation and connection en
¡ Open the appliance door only
briefly.
¡ Transport purchased food in a
cool bag and place in the appli­ance quickly.
¡ Allow warm food and drinks to
cool down before placing them in the appliance.
The air in the appliance does not warm up so intensely. The appliance must cool less fre­quently.
¡ Always leave some space
between the food and to the back panel.
¡ Pack the food airtight.
The air can circulate and the air humidity remains constant.
¡ Only open the freezer compart-
ment door briefly and then care­fully close it.
A closed freezer compartment door protects the freezer compart­ment against severe icing.

Installation and connection

Installation and connec­tion
Installation and connection
You can find out where and how best to install your appliance here. You will also learn how to connect your appliance to the power supply.

Scope of delivery

After unpacking all parts, check for any transport damage and for com­pleteness of delivery. If you have any complaints, contact your dealer or our "after-sales ser­vice" →Page30.
The delivery consists of the following:
¡ Free-standing appliance ¡ Equipment and accessories ¡ Installation material ¡ Installation instructions ¡ User manual ¡ Customer service booklet ¡ Warranty enclosure
2
¡ Energy label ¡ Information on energy consump-
tion and noises
1
1
Depending on the appliance specifications
2
Not in all countries

Installing and connecting the appliance

Requirement:"The scope of delivery
of the appliance is checked." →Page11
1. "Observe the criteria for the appli-
ance's installation location." →Page12
2. Install the appliance according to
the enclosed installation instruc­tions.
3. "Prepare the appliance for first
use." →Page12
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en Installation and connection
6
4. "Electrically connect the appli-
ance." →Page12

Criteria for the installation location

Follow these instructions when in­stalling your appliance.
WARNING
Risk of explosion!
If the appliance is in a space that is too small, a leak in the refrigeration circuit may result in a flammable mix­ture of gas and air.
Only install the appliance in a space with a volume of at least 1m3 per 8g refrigerant. The volume of refrigerant is indicated on the rating plate. →"Appliance",
Fig. 1 /6, Page14
The weight of the appliance ex works may be up to 95kg depending on the model. The subfloor must be of sufficient sta­bility to bear the weight of the appli­ance.

Permitted room temperature

The permitted room temperature de­pends on the appliance's climate class. The climate class can be found on the rating plate. →"Appliance", Fig.
1 /
, Page14
Climate class Permitted room temperat-
ure
SN 10°C to 32°C N 16°C to 32°C ST 16°C to 38°C T 16°C to 43°C
The appliance is fully functional within the permitted room temperature.
If an appliance with climate class SN is operated at colder room temperat­ures, the appliance will not be dam­aged up to a room temperature of 5°C.

Preparing the appliance for the first time

1. Remove the informative material.
2. Remove the protective foil and
transit bolts, e.g. remove the ad­hesive strips and carton.
3. "Clean the appliance for the first
time." →Page22

Connecting the appliance to the electricity supply

1. Insert the mains plug of the appli-
ance's power cable in a socket nearby.
The connection data of the appli­ance can be found on the rating
plate. →"Appliance", Fig. 1 /6,
Page14
2. Check the mains plug is inserted
properly.
a The appliance is now ready for
use.
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Familiarising yourself with your appliance en
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4

Familiarising yourself with your appliance

Familiarising yourself with your appliance
Familiarising yourself with your appliance
Familiarise yourself with the parts of your appliance.

Appliance

You can find an overview of the parts of your appliance here.
1
Controls
Main switch
Freezer compartment flap
"Ice cube maker" →Page15
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en Familiarising yourself with your appliance
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2
3
4
5
6
7
Frozen food container
Rating plate
Screw foot
Note:Deviations between your appli­ance and the diagrams may differ with regard to their features and size.

Controls

The controls are used to configure all functions of your appliance and to obtain information about the operat­ing status.
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1
Displays the set temperature for the
2
3
4
5
6
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freezer compartment in °C.
lights up when Super freezing is
switched on.
lights up when the alarm is
switched on. The standby display lights up when
standby mode is active.
/ sets the temperature of the
freezer compartment.
switches Super freezing on or
off.
switches the warning signal
off.

Features

Features
Features
Here you can see an overview of the features of your appliance and their use. The features of your appliance de­pend on the model.
Features en
Note:Too much drinking water may impair the function of the ice cube maker. The ice cubes cannot be removed individually from the ice tray. Too much drinking water was added and isrunning into the ice cube container, causing any ice cubes tofreeze together.
3. Pour drinking water into the filling
hole , re-insert the water con­tainer and slide in the frozen food container with ice cube maker ⁠.

Freezer compartment flap

Store food that is used frequently or that only needs to be stored for a short time on the shelf behind the freezer-compartment flap.

Ice cube maker

Use the ice cube maker to make ice cubes out of drinking water.

Making ice cubes

Use only drinking water tomake ice cubes.
1. Remove the frozen food container
with ice cube maker.
2. Take out the water container
and fill up to the mark with drink­ing water ⁠.
4. When the ice cubes are frozen,
press the lever down and release it.
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2
2
a The ice cubes will loosen and fall
into the ice cube container.
5. Pull out the ice storage container
and remove the ice cubes.

Accessories

Only use original accessories. These have been made especially for your appliance. Here you can find an over­view of your appliance's accessories and how to use them. The accessories for your appliance depend on the model.

Ice pack

Use the ice pack for temporarily keeping food cool, e.g. in a cool bag.
Tip:If a power failure or malfunction occurs, the ice pack can be used to slow down the thawing process for the stored frozen food.

Basic operation

Basic operation
Basic operation
You can find out everything you need to know about operating your appli­ance here.

Switching on the appliance

1. Switch on the appliance at the
main switch. →"Appliance", Fig.
1 /
, Page13
a The appliance begins to cool. a A warning signal sounds and
lights up because the freezer com­partment is still too warm.
2. Switch off the warning signal with
.
a goes out as soon as the set
temperature has been reached.
3. "Set the required temperature."
→Page17

Operating tips

¡ Once you have switched on the
appliance, the set temperature is only reached after several hours. Do not put any food in the appli­ance until the temperature has been reached.
¡ The front panels of the housing are
temporarily heated slightly. This prevents condensation in the area of the door seal.
¡ When you close the door, a va-
cuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.

Switching off the appliance

Switch off the appliance at the main switch. →"Appliance", Fig.
1 /
, Page13
a The appliance stops cooling.
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Additional functions en

Setting the temperature

After you have switched on the appli­ance, you can set the temperature.

Setting the freezer compartment temperature

Press / repeatedly until the temperature display shows the re­quired temperature.
The recommended temperature in the freezer compartment is
−18°C.

Standby mode

If the appliance is not being used, the display automatically switches to standby mode. In standby mode, the display bright­ness is reduced and the standby dis­play lights up. Standby mode is deactivated as soon as you operate the display or open the door.
Note:When Super freezing is activ­ated, lights up.

Additional functions

Additional functions
Additional functions
Find out which additional functions which can be used for your appli­ance.

Automatic Super freezing

Automatic Super freezing automatic­ally switches on when warm food is placed in the freezer. With automatic Super freezing, the freezer compartment cools down to a much lower temperature than for nor­mal mode. This freezes food quickly right through to the centre. If the automatic Super freezing is switched on, lights up and in­creased noises may occur. After operation, the appliance switches from automatic Super freez­ing to normal operation.

Cancelling automatic Super freezing

Press .
a The previously set temperature is
displayed.

Switching on the lighting for the temperature display

Press and hold for 5seconds until an audible signal sounds.

Switching off the lighting for the temperature display

Press and hold for 5seconds until an audible signal sounds.

Manual Super freezing

Super freezing cools the freezer com­partment as cold as possible. This freezes food quickly right through to the centre. Switch on Super freezing four to sixhours before placing food weigh­ing 2kg or more into the freezer compartment. In order to utilise the freezer capacity, use Super freezing. →"Prerequisites for freezing capa-
city", Page19
Note:When Super freezing is switched on, increased noise may occur.
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en Alarm

Switching on manual Super freezing

Press .
a lights up.
Note:After approx. 60hours, the ap­pliance switches to normal operation.

Switching off manual Super freezing

Press .
a The previously set temperature is
displayed.

Alarm

Alarm
Alarm
Your appliance is equipped with alarm functions.

Door alarm

If the appliance door is open for a longer period, the door alarm switches on.

Switching off the warning tone (door alarm)

Close the appliance door or press
.
a The warning tone is switched off.

Temperature alarm

If the freezer compartment becomes too warm, the temperature alarm is switched on.
CAUTION
Risk of harm to health!
During the thawing process, bacteria may multiply and spoil the frozen food.
Do not refreeze food after it has been defrosted or started to de­frost.
Refreeze food only after cooking.
These items should no longer be stored for the maximum storage period.
The temperature alarm can be switched on without risk to the frozen food in the following cases:
¡ The appliance is switched on. ¡ When large quantities of fresh food
are put in.
¡ The freezer compartment door is
open for too long.

Switching off the warning tone (temperature alarm)

Press .
a The warning tone is switched off. a The temperature display briefly
shows the warmest temperature reached in the freezer compart­ment. The temperature display then shows the set temperature again.
a From this time on, the warmest
temperature is measured again and saved.
a lights up until the set temper-
ature is reached again.

Freezer compartment

Freezer compartment
Freezer compartment
You can store frozen food, freeze food and make ice cubes in the freezer compartment. The temperature can be set from
−16°C to −26°C. Long-term storage of food should be at –18°C or lower. The freezer compartment can be used to store perishable food long­term. The low temperatures slow down or stop the spoilage.
The time between putting fresh food in the freezer compartment and it freezing solid depends on various factors:
¡ Set temperature ¡ Food (size and type) ¡ Quantity and type of storage ¡ Quantity and type of food already
stored
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Freezer compartment en

Freezing capacity

The maximum freezing capacity indic­ates the quantity of food that can be frozen right through to the centre within a specific period of time. Information on the maximum freezing capacity can be found on the rating
plate. →"Appliance", Fig. 1 /6,
Page14

Prerequisites for freezing capacity

1. Approx. 24 hours before placing
fresh food in the appliance, switch on Super freezing. →"Switching on manual Super
freezing", Page18
2. Fill the upper compartment with
food first. This is where the food freezes most quickly.
3. If the top compartment does not
have enough space, store the re­maining quantity in the compart­ment underneath.

Fully utilising the freezer compartment volume

Learn how to store the maximum amount of frozen food in the freezer compartment.
1.
"Remove all fittings." →Page22
2. Store food directly on the shelves
and on the floor of the freezer compartment.

Tips for buying frozen food

Follow the tips when you are buying frozen food. ¡ Check the packaging is not dam-
aged.
¡ Check the best-before date. ¡ The temperature in the supermar-
ket freezer must be –18°C or lower.
¡ Do not interrupt the deep-freeze
chain. If possible, transport frozen food in a cool bag and quickly place it in the freezer compart­ment.

Tips for storing food in the freezer compartment

Follow the tips if you are storing food in the freezer compartment. ¡ To quickly and gently freeze larger
quantities of fresh food, place this in the top frozen food container.
¡ Place the food over the whole area
of the compartments or the frozen food containers.
¡ Do not bring food which is to be
frozen into contact with frozen food. If necessary, redistribute frozen food in the freezer compartment.
¡ To ensure that the air can circulate
freely in the appliance, push the frozen food containers in as far as they will go.

Freezing smaller amounts of food quickly

Observe the instructions when you want to freeze a smaller amount of food quickly.
1. Place the food in frozen food tray
that is attached to the rear of the large frozen food container or in the flat frozen food containers, starting from the right-hand side.
2. Spread the food over a wide area
in the freezer compartment.

Tips for freezing fresh food

Follow the tips when you freeze fresh food. ¡ Freeze fresh and undamaged food
only.
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en Freezer compartment
¡ Cooked food is more suitable than
food that can be eaten raw.
¡ In order to retain the nutritional
value, flavour and colour, you should prepare certain food for freezing. – Vegetables: Wash, chop up,
blanch.
– Fruit: Wash, pit and perhaps
peel, possibly add sugar or ascorbic acid solution.
Additional information on how to do this can be found in the relevant liter­ature.

Food suitable for freezing

¡ Baked goods ¡ Fish and seafood ¡ Meat ¡ Poultry and game ¡ Vegetables, fruit and herbs ¡ Eggs without shells ¡ Dairy products, e.g. cheese, butter
and quark
¡ Ready meals and leftovers, e.g.
soups, stews, cooked meat and fish, potato dishes, bakes and desserts

Food that is unsuitable for freezing

¡ Types of vegetables that are usu-
ally eaten raw, e.g. lettuce or radishes
¡ Unpeeled or hard-boiled eggs ¡ Grapes ¡ Whole apples, pears and peaches ¡ Yoghurt, soured milk, sour cream,
crème fraîche and mayonnaise
Suitable packaging:
– Plastic film made of polyethyl-
ene
– Tubular film made of polyethyl-
ene
– Freezer bags made from poly-
ethylene
– Freezer containers
Unsuitable packaging:
– Wrapping paper – Greaseproof paper – Cellophane – Aluminium foil – Rubbish bags and used shop-
ping bags
2. Squeeze out the air.
3. Pack food airtight to prevent it
from losing flavour and drying out. Suitable seals:
– Rubber bands – Plastic clips – Cold-resistant adhesive tape
4. Label the packaging with the con-
tents and the date of freezing.
Shelf life of frozen food at
−18°C
Observe the storage times when you freeze food.
Food Storage time
Fish, sausages, prepared meals and baked goods
Poultry, meat Up to 8months Vegetables, fruit Up to 12months
Up to 6months

Packing frozen food

If you select suitable packaging ma­terial and the correct type of pack­aging, you can determine the product quality and prevent freezer burn.
1. Place the food in the packaging.
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Defrosting en

Freezer calendar

The imprinted freezer calendar indic­ates the maximum storage duration in months at a constant temperature of –18°C.

Defrosting methods for frozen food

To retain the best-possible product quality, the defrosting method must be adjusted to the food and applica­tion.
CAUTION
Risk of harm to health!
During the thawing process, bacteria may multiply and spoil the frozen food.
Do not refreeze food after it has been defrosted or started to de­frost.
Refreeze food only after cooking.
These items should no longer be stored for the maximum storage period.
Defrosting method
Refrigerator com­partment
Room temperature Bread Microwave Food for immediate con-
Oven or cooker Food for immediate con-
Food
Animal-based food such as fish, meat, cheese, quark
sumption or immediate preparation
sumption or immediate preparation

Defrosting

Defrosting
Defrosting
Observe the information when you want to defrost your appliance.
Defrosting in the freezer com­partment
The fully automatic NoFrost system ensures that the freezer compartment remains frost-free. Defrosting is not required.

Cleaning and servicing

Cleaning and servicing
Cleaning and servicing
To keep your appliance working effi­ciently for a long time, it is important to clean and maintain it carefully. Customer Service must clean inac­cessible points. Cleaning by cus­tomer service can give rise to costs.

Preparing the appliance for cleaning

Find out how to prepare your appli­ance for cleaning.
1. "Switch off the appliance."
→Page16
2. Disconnect the appliance from the
power supply. Unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
3. Take out all of the food and store it
in a cool place. Place ice packs (if available) onto
the food.
4. "Remove all fittings from the appli-
ance." →Page22
21
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en Cleaning and servicing

Cleaning the appliance

Clean the appliance as specified to ensure that it is not damaged by in­correct cleaning or unsuitable clean­ing products.
WARNING
Risk of electric shock!
¡ An ingress of moisture can cause
an electric shock.
Do not use steam- or high-pres­sure cleaners to clean the appli­ance.
¡ Liquid in the lighting can be dan-
gerous.
The rinsing water must not run into the light.
ATTENTION!
¡ Unsuitable cleaning products may
damage the surfaces of the appli­ance.
Do not use hard scouring pads or cleaning sponges.
Do not use harsh or abrasive detergents.
Do not use cleaning products with a high alcohol content.
¡ If you clean fittings and accessor-
ies in the dishwasher, this may cause them to become deformed or discolour.
Never clean fittings and access­ory in the dishwasher.
7. Putting the food into the appliance.

Removing the fittings

If you want to clean the fittings thor­oughly, remove these from your ap­pliance.

Removing the freezer flap

1. Open the underlying freezer com-
partment flap or remove the under­lying frozen food container.
2. Loosen the holder on one side
and pull it forwards slightly ⁠.
3. Loosen the holder on the other
side and pull it forwards slightly.
4. Remove the freezer compartment
flap towards the front.
1. "Prepare the appliance for clean-
ing." →Page21
2. Clean the appliance, the fittings
and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid.
3. Dry thoroughly with a soft, dry
cloth.
4. Insert the fittings.
5. Electrically connect the appliance.
6. "Switch on the appliance."
→Page16
22

Removing the freezer compartment shelf

Pull out the freezer compartment shelf and remove it.
Page 23

Removing the frozen food container

1. Take out the frozen food container
as far as it will go.
2. Lift the frozen food container at the
front and remove it ⁠.
Cleaning and servicing en

Removing the ice cube maker

1. Pull out the frozen food container
as far as it will go.
2. Loosen the clip on the left side of
the container by pressing it to­gether and remove the ice cube maker ⁠.
23
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en Troubleshooting

Troubleshooting

Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot­ing information before contacting after-sales service. This will avoid unneces­sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist staff.
Only use genuine spare parts when repairing the appliance.
If the power cord of this appliance is damaged, it must be replaced by the manufacturer, the manufacturer's Customer Service or a similarly qualified person in order to prevent any risk.

Malfunctions

Fault Cause troubleshooting
The appliance is not work­ing.
No displays light up.
The appliance is not cooling, the displays and lighting light up.
The LED lighting does not work.
Do not remove the lamp cover.
The refrigeration unit is switching on more fre­quently and for longer.
The temperature display does not light up.
The mains plug has not been inserted properly.
Fuse has been tripped.
The power has failed. 1. Check whether the power is on.
Showroom mode is switched on.
Different causes are pos­sible.
The appliance door was opened frequently.
The ventilation openings are covered up.
The temperature display light is switched off.
Check whether the mains plug for the power cord is fully inserted into the socket.
Check the fuses.
2. Place ice packs (if available) on the
frozen food.
1. Press and hold for
10seconds until an audible signal sounds.
2. After a short time, check whether
your appliance is cooling.
Call the after-sales service.
→"Customer Service", Page30
Do not open appliance door unne­cessarily.
Remove any obstructions from in front of the ventilation openings.
Press and hold for fiveseconds until an audible signal sounds.
24
Page 25
Fault Cause troubleshooting
Automatic Super freezing does not switch on.
Not a fault. The appliance decides independently
No action required.
whether automatic Super freezing is required, and switches it on or off automat­ically.

Information on display panel

Fault Cause troubleshooting
or appears in the tem-
perature display.
The temperature display flashes, a warning signal sounds and lights up.
The electronics have detec­ted a fault.
Different causes are pos­sible.
The appliance door is open.
The ventilation openings are covered up.
Larger quantities of fresh food have been put in.
Call the after-sales service.
→"Customer Service", Page30
Press .
a The alarm is switched off.
Close the appliance door.
Remove any obstructions from in front of the ventilation openings.
Do not exceed the max. freezing ca­pacity.
→"Freezing capacity", Page19
Troubleshooting en
25
Page 26
en Troubleshooting

Temperature problem

Fault Cause troubleshooting
The set temperature is not reached.
Fully automatic defrosting no longer works.
The freezer compartment door was open for a long time. The evaporator (refri­geration unit) in the noFrost system is heavily iced up.
Requirement:Store the frozen food well insulated in a cool place.
1. "Switch off the appliance."
→Page16
2. Disconnect the appliance from the
mains. Unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
3. Move the appliance away from the
wall.
4. Leave the appliance door open.
a After approx. 20 minutes, the con-
densation starts to run into the evaporation pan at the rear of the appliance.
26
5. To prevent the evaporation pan
from overflowing, mop up the con­densation water with a sponge.
The evaporator is defrosted if no more condensation water runs into the evaporation pan.
6. "Clean the interior of the appliance."
→Page22
7. "Switch the appliance back on."
→Page16
Page 27
Fault Cause troubleshooting
The temperature differs greatly from the setting.
Different causes are pos­sible.
1. "Switch off the appliance."
→Page16
2. "Switch the appliance back on after
fiveminutes." →Page16
If the temperature is too
warm, check the temperature again after a couple of hours.
If the temperature is too cold,
check the temperature again on the following day.

Noise

Fault Cause troubleshooting
Appliance has a humming sound.
The appliance bubbles, buzzes or gargles.
The appliance clicks. Not a fault. Motor, switches
Appliance crackles. Not a fault. Automatic de-
The appliance makes noises.
Not a fault. A motor is run­ning, e.g. refrigerating unit, fan.
Not a fault. Refrigerant flows through the pipes.
or solenoid valves are switching on or off.
frosting is running. The appliance is not level.
Fittings wobble or stick.
Containers are touching.
Super freezing is switched on.
No action required.
No action required.
No action required.
No action required.
Align the appliance using a spirit level and the screw feet.
Check the removable fittings and, if required, replace these.
Move the containers apart.
No action required.
Troubleshooting en
27
Page 28
en Troubleshooting

Odours

Fault Cause troubleshooting
The appliance has an un­pleasant smell.
Different causes are pos­sible.
1. "Prepare the appliance for clean-
ing." →Page21
2. "Clean the appliance." →Page22
3. Clean all food packaging.
4. To prevent odours from forming,
store strong smelling food in air­tight containers.
5. After 24hours, check whether
odours are still forming.
28
Page 29
Storage and disposal en
Conducting an appliance self­test
1. "Switch off the appliance."
→Page16
2. "Switch the appliance back on
after approx. fiveminutes." →Page16
3. Within the first 10seconds after
switching on, press and hold for 3 to 5seconds until a second audible signal sounds.
a The appliance self-test starts. a If, at the end of the appliance self-
test, two audible signals sound and the temperature display indic­ates the set temperature, your ap­pliance is OK. The appliance then switches to normal operation.
a If, at the end of the appliance self-
test, five audible signals sound and flashes for 10seconds, inform the after-sales service.

Storage and disposal

Storage and disposal
Storage and disposal
You can find out here how to prepare your appliance for storage. You will also find out how to dispose of old appliances.

Switching off the appliance

1. "Switch off the appliance."
→Page16
2. Disconnect the appliance from the
power supply. Unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
3.
"Defrost the appliance." →Page21
4.
"Clean the appliance." →Page22
5. To ensure the ventilation inside the
appliance, leave the appliance open.

Disposing of old appliance

Valuable raw materials can be re­used by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at risk.
Leave shelves and containers in­side the appliance to prevent chil­dren from climbing in.
Keep children away from the re­dundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape and ignite.
Do not damage the tubes of the re­frigerant circuit or the insulation.
1. Unplug the appliance from the
mains.
2. Cut through the power cord.
3. Dispose of the appliance in an en-
vironmentally friendly manner.
This appliance is labelled in ac­cordance with European Direct­ive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment - WEEE). The guideline determines the framework for the return and re­cycling of used appliances as applicable throughout the EU.
29
Page 30
en Customer Service

Customer Service

Customer Service
Customer Service
If you have any queries, are unable to rectify faults on the appliance your­self or if your appliance needs to be repaired, contact Customer Service. You can solve many problems your­self by consulting the information on troubleshooting in these instructions or on our website. If this is not the case, contact our after-sales service. We will always find an appropriate solution and try to avoid unnecessary visits being made by a Customer Ser­vice technician. With any warranty claims, we will make sure that your appliance is re­paired by trained after-sales techni­cians using genuine spare parts, in­cluding after the manufacturer's war­ranty has expired. For safety reasons repairs to the ap­pliance should only be carried out by trained specialist staff. The warranty claim becomes void if repairs or in­terventions have been carried out by persons not authorised by us for that purpose or if our appliances have been fitted with spare, supplementary or accessory parts that were not genuine parts and then resulted in a defect. Function-relevant genuine spare parts according to the corresponding Eco­design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your appliance was placed on the market within the European Eco­nomic Area.
Note:Under the terms of the manu­facturer's warranty applicable to the location, the use of Customer Service is free of charge. The minimum dura­tion of the warranty (manufacturer's
warranty for private consumers) in the European Economic Area is 2 years according to the terms of war­ranty applicable to the location. The terms of warranty do not affect other rights or claims held by yourself un­der local legislation.
Detailed information on the warranty period and terms of warranty in your country is available from our after­sales service, your retailer or on our website. If you contact Customer Service, you will require the product number (E­Nr.) and the production number (FD) of your appliance. The contact details for Customer Ser­vice can be found in the enclosed Customer Service directory or on our website.

Product number (E-Nr.) and production number (FD)

You can find the product number (E­Nr.) and the production number (FD) on the appliance's rating plate.
→"Appliance", Fig. 1 /6, Page14 Make a note of your appliance's de­tails and the Customer Service tele­phone number to find them again quickly.

Technical data

Technical data
Technical data
Refrigerant, cubic capacity and fur­ther technical specifications can be found on the rating plate.
→"Appliance", Fig. 1 /6, Page14 More information about your model can be found online at https://en­ergylabel.bsh-group.com1. This web address is linked to the official EU EPREL product database. At the time
1
Only applies to countries in the European Economic Area
30
Page 31
of printing its web address had not yet been published. Please then fol­low the instructions on searching for models. The model identifier is made up of the characters before the slash in the product number (E-Nr.) on the rating plate. Alternatively you can also find the model identifier in the first line of the EU energy label.
Technical data en
31
Page 32
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Contact data of all countries are listed in the attached service direct­ory.
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Carl-Wery-Straße 34 81739 München GERMANY www.bosch-home.com
*9001548896*
9001548896 (000505) en
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