Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Caution!
Indicates a hazardous situation which, if not avoided, could result in minor or moderate
injury.
Notice!
Indicates a situation which, if not avoided, could result in damage to the equipment or
environment, or data loss.
Important safety instructions
Video loss - Video loss is inherent to digital video recording; therefore, Bosch Security
Systems cannot be held liable for any damage that results from missing video information.
To minimize the risk of losing information, we recommend multiple, redundant recording
systems, and a procedure to back up all analog and digital information.
Accessories - Do not place this unit on an unstable stand, tripod, bracket,
or mount. The unit may fall, causing serious injury and/or serious damage to
the unit. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer. When a cart is used, use caution and care when moving
the cart/apparatus combination to avoid injury from tip-over. Quick stops,
excessive force, or uneven surfaces may cause the cart/unit combination to
overturn. Mount the unit per the manufacturer's instructions.
Read, follow, and retain for future reference all of the following safety instructions. Heed all
warnings on the unit and in the operating instructions before operating the unit.
1.Cleaning - Unplug the unit from the outlet before cleaning. Follow any instructions
provided with the unit. Generally, using a dry cloth for cleaning is sufficient but a moist,
fluff-free cloth or leather shammy may also be used. Do not use liquid cleaners or aerosol
cleaners.
2.Heat Sources - Do not install the unit near any heat sources such as radiators, heaters,
stoves, or other equipment (including amplifiers) that produce heat.
3.Ventilation - Any openings in the unit enclosure are provided for ventilation to prevent
overheating and ensure reliable operation. Do not block or cover these openings. Do not
place the unit in an enclosure unless proper ventilation is provided, or the manufacturer's
instructions have been adhered to.
4.Water - Do not use this unit near water, for example near a bathtub, washbowl, sink,
laundry basket, in a damp or wet basement, near a swimming pool, in an outdoor
installation, or in any area classified as a wet location. To reduce the risk of fire or
electrical shock, do not expose this unit to rain or moisture.
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DIVAR 2000 / DIVAR 3000 / DIVAR
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Safety | en7
5.Object and liquid entry - Never push objects of any kind into this unit through openings
as they may touch dangerous voltage points or short-out parts that could result in a fire
or electrical shock. Never spill liquid of any kind on the unit. Do not place objects filled
with liquids, such as vases or cups, on the unit.
6.Lightning - For added protection during a lightning storm, or when leaving this unit
unattended and unused for long periods, unplug the unit from the wall outlet and
disconnect the cable system. This will prevent damage to the unit from lightning and
power line surges.
7.Controls adjustment - Adjust only those controls specified in the operating instructions.
Improper adjustment of other controls may cause damage to the unit. Use of controls or
adjustments, or performance of procedures other than those specified, may result in
hazardous radiation exposure.
8.Overloading - Do not overload outlets and extension cords. This can cause fire or
electrical shock.
9.Power supply cord and plug protection - Power supply cords should be routed so that
they are not likely to be walked on or pinched by items placed upon or against them,
playing particular attention to cords and plugs, convenience receptacles, and the point
where they exit from the appliance.
10. Power disconnect - Units have power supplied to the unit whenever the power cord is
inserted into the power source. The power cord plug is the main power disconnect device
for switching off the voltage for the unit.
11. Power sources - Operate the unit only from the type of power source indicated on the
label. Before proceeding, be sure to disconnect the power from the cable to be installed
into the unit.
12. Servicing - Do not attempt to service this unit yourself. Opening or removing covers may
expose you to dangerous voltage or other hazards. Refer all servicing to qualified service
personnel.
13. Damage requiring service - Unplug the power unit from the main AC power source and
refer servicing to qualified service personnel when any damage to the equipment has
occurred, such as:
–the power supply cord or plug is damaged;
–exposure to moisture, water, and/or inclement weather (rain, snow, etc.);
–liquid has been spilled in or on the equipment;
–an object has fallen into the unit;
–unit has been dropped or the unit cabinet is damaged;
–unit exhibits a distinct change in performance;
–unit does not operate normally when the user correctly follows the operating
instructions.
14. Replacement parts - Be sure the service technician uses replacement parts specified by
the manufacturer, or that have the same characteristics as the original parts.
Unauthorized substitutions could void the warranty and cause fire, electrical shock, or
other hazards.
15. Safety check - Safety checks should be performed upon completion of service or repairs
to the unit to ensure proper operating condition.
16. Installation - Install in accordance with the manufacturer's instructions and in accordance
with applicable local codes.
17. Attachments, changes or modifications - Only use attachments/accessories specified by
the manufacturer. Any change or modification of the equipment, not expressly approved
by Bosch, could void the warranty or, in the case of an authorization agreement, authority
to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
–reorient or relocate the receiving antenna;
–increase the separation between the equipment and receiver;
–connect the equipment into an outlet on a circuit different from that to which the receiver
is connected;
–consult the dealer or an experienced radio/TV technician for help.
Intentional or unintentional modifications, not expressly approved by the party responsible for
compliance, shall not be made. Any such modifications could void the user's authority to
operate the equipment. If necessary, the user should consult the dealer or an experienced
radio/television technician for corrective action.
The user may find the following booklet, prepared by the Federal Communications
Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This
booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock
No. 004-000-00345-4.
UL Disclaimer
Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the
security or signaling aspects of this product. UL has only tested fire, shock and/or casualty
hazards as outlined in Standard(s) for Safety for Information Technology Equipment, UL
60950-1 . UL Certification does not cover the performance or reliability of the security or
signaling aspects of this product.
UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER
REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING-RELATED
FUNCTIONS OF THIS PRODUCT.
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DIVAR 2000 / DIVAR 3000 / DIVAR
5000
Short information | en9
2
Short information
This manual has been compiled with great care and the information it contains has been
thoroughly verified. The text was correct at the time of printing, however, the content can
change without notice. Bosch Security Systems accepts no liability for damage resulting
directly or indirectly from faults, incompleteness or discrepancies between this manual and
the product described.
Trademarks
All hardware and software product names used in this document are likely to be registered
trademarks and must be treated accordingly.
More information
For more information please contact the nearest Bosch Security Systems location or visit
www.boschsecurity.com
The recorder can be connected to cameras that use the latest H264 high-resolution video
technology and state-of-the-art compression techniques. These advanced technologies,
coupled with efficient network data transmission, deliver the high security and reliability
required for modern surveillance systems.
Simultaneous remote or local monitoring, recording, archiving and playback are guided by
simple menu selections and operator commands. The recorders can be installed with optional
HDDs for video storage; plus a DVD burner for video export.
Notice!
The recorder only supports IP cameras with a firmware version 6.30 or higher.
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Planning information | en11
4
4.1
4.2
Planning information
Unpacking
This equipment should be unpacked and handled with care. If an item appears to have been
damaged in shipment, notify the shipper immediately.
Verify that all parts are included. If any items are missing, notify your Bosch Security Systems
Sales or Customer Service Representative.
The original packaging is the safest container in which to transport the unit and can be used if
returning the unit for service.
Package contents
QtyComponent
1Recorder
1Optical disc containing software licenses and user documentation
2Power supply cables (120VAC US type; 230VAC Euro type)
1External power supply adapter (only for DIVAR 2000/3000 network (non-PoE)
models and DIVAR 3000 hybrid models)
Terminal connector blocks
119” mounting set including brackets and screws (only on DIVAR 5000 models)
1Hard disk mounting kit (including SATA cables, brackets and screws)
1Optical USB mouse
1IR remote Control with 2 AA (1.5 V) batteries
1Ground screw
1Split cable for loop through to 25-pin D-connector (only for DIVAR 5000 hybrid
models)
1RJ11 adapter cable to connect Bosch Intuikey keyboard
Installation guides for Recorder, HDD, plus safety instructions
Use proper surge suppression on cables that are routed outdoors, or close to large inductive
loads or electrical mains supply cables.
Caution!
Installation should only be performed by qualified service personnel in accordance with the
National Electrical Code (NEC 800 CEC Section 60) or applicable local codes.
To get the unit operational, perform the following quick install steps:
1.Carefully unpack the recorder from its shipping packaging – see Unpacking.
2.Make all required hardware connections – see ‘Make Connections’.
3.Power up the system – see Powering Up.
4.Log in – see Login.
5.Correctly configure your system software with the Startup wizard (this appears the first
time the unit is started) – see Startup Wizard.
After completing this initial setup, the system is ready to run and will show a live view of the
camera image(s). If required, you can alter the settings later using the menus and/or factory
defaults, or you can run the Startup wizard again.
Unpacking
5.1.1
This equipment should be unpacked and handled with care. If an item appears to have been
damaged in shipment, notify the shipper immediately.
Verify that all parts are included. If any items are missing, notify your Bosch Security Systems
Sales or Customer Service Representative.
The original packaging is the safest container in which to transport the unit and can be used if
returning the unit for service.
Package contents
QtyComponent
1Recorder
1Optical disc containing software licenses and user documentation
2Power supply cables (120VAC US type; 230VAC Euro type)
1External power supply adapter (only for DIVAR 2000/3000 network (non-PoE)
models and DIVAR 3000 hybrid models)
Terminal connector blocks
119” mounting set including brackets and screws (only on DIVAR 5000 models)
1Hard disk mounting kit (including SATA cables, brackets and screws)
1Optical USB mouse
1IR remote Control with 2 AA (1.5 V) batteries
1Ground screw
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QtyComponent
1Split cable for loop through to 25-pin D-connector (only for DIVAR 5000 hybrid
1RJ11 adapter cable to connect Bosch Intuikey keyboard
Installation guides for Recorder, HDD, plus safety instructions
Installation | en13
models)
5.2
Make connections
Notice!
Use only PoE approved devices.
1.Connect the cameras to the or connectors.
–If using PoE connector, power is supplied to the camera via the Ethernet cable
compliant with the Power-over-Ethernet standard.
–Use an external switch to connect more cameras to a single RJ45 port.
2.Connect monitor A to the
3.Connect the USB mouse to a USB port (back or front panel).
Optional connections (depending on model)
1.On DIVAR 5000 models, connect a second dual monitor to the HDMI MON.B (hybrid
models) or HDMI MON.A2 (network models) connector.
2.Connect up to 4 audio signals to the RCA (CINCH) inputs.
3.Connect 1 microphone to the
4.Connect 1 RCA (CINCH) output from to the monitor or an audio amplifier.
5.Connect up to 16 alarm inputs to the connector (via the supplied terminal
blocks) – see description in Hardware setup.
6.Connect up to 6 alarm outputs to the
blocks) – see description in Hardware setup.
7.Connect a pan/tilt/zoom control unit to the (only for hybrid models) – see
description in Hardware setup.
8.Connect to your network via the RJ45 ETHERNET connector (use Shielded Twisted
Pair Category 5e cable).
9.Connect extra video out cables to the
devices (only for DIVAR 5000 hybrid).
10. Connect a Bosch Intuikey keyboard cable to the connector using the supplied
adaptor (only for DIVAR 5000) – see description in Hardware setup.
11. Connect an eSATA storage device to the connector (only for DIVAR 5000).
12. Connect the DIVAR to an approved ground point. Use the ground screw (supplied in the
output, or the output.
RCA (CINCH) input.
connector (via the supplied terminal
ports if loop through is required to other
accessory bag) to attach a ground cable to the DIVARback panel ground point
Back panel connectors DIVAR network 2000/3000 (16 PoE)
PoE
Max. 16 PoE ports (130 W; 25.5 W max. per port) connected
with DHCP configuration (max. 16 IP cameras for
DIVAR 2000; max 32 IP cameras for DIVAR 3000)
RJ45 Ethernet connection (10/100/1000Base-T according to
IEEE802.3)
Two USB (3.0) connectors for mouse or USB memory device;
one USB (2.0) also on front panel
For backup/memory device
100~240 VAC, 50-60 Hz, 1.9 A, 75 W
Ground connection
5.2.8
Browser setup
Use a computer with an internet browser to receive live images, control the unit, and replay
stored sequences. The unit can also be configured over the network using the browser.
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Installation | en21
5.3
5.4
Powering up
For units with an external power adapter
1.Switch on all equipment connected to unit.
2.Connect the DC power cord of the power adaptor to the 12 VDC connector on the unit.
3.Connect the AC power cord to the power adaptor.
4.Connect the power adaptor to an AC power outlet.
5.Turn on the unit power ON/OFF switch on the rear of the unit.
For units with 230 VAC input
1.Switch on all equipment connected to unit.
2.Connect the power cable to the unit.
3.Connect the power cable to the AC power outlet.
4.Turn on the unit power ON/OFF switch on the rear of the unit.
Startup wizard
The Startup Wizard opens automatically when you start your system for the first time. The
wizard will guide you through five setup screens (use the buttons <Default>, <Cancel>,
<Previous>, <Next> to enter values and navigate through the screens):
1.Screen 1
Select your language.
Click <Next>.
2.Screen 2
Assign a User name and password.
Optionally, assign a security question and answer (useful if you forget your password).
Click <Next>.
3.Screen 3
Enter the system time and date.
If required, assign the daylight saving time (DST) fields.
Click <Next>.
4.Screen 4
Leave DHCP selected as default to automatically assign the external network details for
the recorder (or) de-select DHCP and assign network details manually.
Optionally scan the QR code to download the mobile app.
Click <Next>.
5.Screen 5
Click <Search> to search for any connected IP cameras (analog cameras connected to
hybrid recorders and IP cameras connected to PoE ports will be automatically assigned).
Select the required cameras in the Search list and add by clicking <Add> (or double click
a camera). Selected cameras appear in the Device list (if required, Edit or Delete any
connected cameras in the Device list).
Click <Finished>.
6.Confirm the setup by clicking <Save>.
Notice!
Use <Cancel> to automatically install all factory defaults and exit the Startup wizard.
Log in to your recorder by entering your user name and password, then click <OK>.
Use the supplied USB mouse, front panel, remote control or keyboard to input data and
commands.
Logout/Shutdown
Quick logout
Right-click the mouse to access the Quick menu; and choose the option Logout user.
Shutdown/Logout via Main menu
1.Right-click the mouse to access the Quick menu; from here choose the option Main
menu.
2.Select the Shutdown option on the Main menu.
3.Use the menu to choose from the following options:
Another way to shut down the system is to press the power button on the front panel for at
least 3 seconds (the system will automatically backup video recordings and settings).
Start up the system again (and access login screen) by briefly pressing the power button.
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First time operation | en23
6
6.1
First time operation
Live viewing mode
Once the Startup Wizard is completed, your monitor will show the live viewing mode with 1 to
32 real-time images on the display (from a maximum 32 connected cameras). The system date
and time is displayed in the top right corner of the screen, and the channel ID is shown in the
bottom left of each channel display.
From here, use the mouse (or front panel buttons, or remote control) to control your system
via on-screen icons and the Quick menu (accessible by right-clicking the mouse).
Make any required configuration changes via the Main menu (last selection on Quick menu).
–To change system date and time, use Main menu > Setting > System > Date & Time.
–To modify the channel ID, see display settings (Main menu > Setting > Camera >
Configuration).
–To change the camera view configuration, access the Quick menu and select View 1, 4, 8,
9, 16 or 32.
If multiple channels are displayed, double-click on a particular channel to show this channel in
full-screen (double-click on it again to return to multiple-channel view). The currently selected
channel is shown with a green border.
Each channel may also display one or more of the following icons:
Recording – shows a channel is recording
Motion detection – a movement has been detected in the camera view
Instant playback, Zoom, Snapshot and Remote
Move the mouse to the top of a camera display to show the control bar:
Click an icon for the following functions:
Icon
NameFunction
Instant playbackPlayback the previous 1-60 minutes recorded on the current
channel (default is 5 minutes). Click the play bar to any playback
start time (use the pause and exit functions as required). During
playback:
–channel id and record status of current channel are hidden
(they only reappear once you exit preview playback)
–you can not switch the displayed channel or change current
window-display mode
Set the playback time in Main menu > Setting > Playback.
Note: The system may pop up a dialog box if there is no
recorded data for the current channel, or you need to accept a
disclaimer before playing.
SnapshotMake a snapshot of the current channel display. The system will
ask to export the snapshot to an email address, a USB memory
device, and/or a DVD:
Note: A disclaimer screen may initially appear when you first
select Snapshot (click <Accept> to continue).
ZoomZoom in on a specified zone of current channel (also supported
in multiple-channel view).
1.Click the Zoom icon - it will change to .
2.Hold down the left mouse button while selecting a screen
area.
3.Release the button to zoom in on the selected area.
4.Right-click the mouse to exit the zoomed area.
5.Exit the zoom function by clicking on the icon again – it will
6.2
change back to
.
Quick menu
When in live viewing mode, right-click the mouse for the Quick menu. Options here are:
View 1, 4, 8, 9, 16, 32 – choose here the number of view windows shown on Monitor A (one-
window, four-windows, nine-windows, 16-windows or 32-windows). For each window view,
select also which channels (cameras) to display
View monitor B (optional) – a popup appears where you can assign the view windows and
channels for images to be shown on monitor B
Pan/Tilt/Zoom – only possible if you have a PTZ camera attached and configured
Playback – search for records, and play/export them
Event search – search for events (alarms), and play/export them
Snapshot – make a snapshot of the current live camera images:
–A disclaimer screen may initially appear when you select Snapshot (click <Accept> to
continue).
–Choose to export the snapshot to an email address, a USB memory device, and/or a DVD.
Sequence on – activate a camera tour sequence on Monitor A (to disable the sequence,
access Quick Menu again and select ‘Sequence off’)
Alarm output – access the alarm output screen to configure the alarm output relays
Logout user – logout the current user (a popup appears to confirm logout)
Main menu – for settings and user modes
Notice!
The Pan/Tilt/Zoom setting applies for the currently selected channel. If you are in multiple-
window mode, the system automatically switches to the corresponding channel.
6.3
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Main menu
Access the Main menu as follows:
–Use the Enter key and the direction buttons on the front panel or the remote control
–Right-click the mouse for the quick menu and select ‘Main menu’
DIVAR 2000 / DIVAR 3000 / DIVAR
5000
Here you can select the following sub-menus:
–Playback to play recordings
–Event search to search for events/alarms over a set period (all events can be previewed,
played and exported as required)
–Export to export your recorded files to a memory device
–Setting for system configuration
–Info for relevant system status information
–Shutdown - shutdown or restart your system, plus logout
This chapter contains detailed information about the hardware installation and connection of
external equipment to the unit. The connector types and their pin signals are described. Most
of the connectors are located at the rear panel of the unit. For convenience, one USB port is
located on the front of the unit to connect a mouse or memory device.
All the input/output ports are Safety Extra Low Voltage (SELV) circuits. SELV circuits should
only be connected to other SELV circuits.
Keyboard connection (only DIVAR 5000 models)
Use the keyboard connection on the back of the unit to connect a Bosch Intuikey keyboard
using one of the following methods:
–use the supplied RJ11 adaptor – see Connect using RJ11 adapter
–strip the keyboard cable (or equivalent cable) to connect leads directly – see Connect
wires directly
For short distances (up to 30 m), standard 6-core telecom flat cable can be used to supply
signal connections for the keyboard (LTC 8558/00). Always use the Keyboard Extension Kit
(LTC 8557) for distances over 30 m between the keyboard and the DVR; this kit provides
junction boxes and cables. Maximum cable length: 30 m (using standard 6-core telecom flat
cable), or 1.5 km (using Belden 8760 or equivalent).
The appropriate power supply (11 - 12.6 VDC, maximum 400 mA) to externally power the
keyboard must be purchased separately.
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RS-485 KEYBOARD
power to
keyboard
keyboard
control
G
+
_
G
G
+
_
G
+12V
CTRL
+12V
DVR
DIVAR 2000 / DIVAR 3000 / DIVAR
5000
Hardware setup | en27
7.1.1
Connect using RJ11 adapter
Connect the adapter as follows:
–red cable to the (-) of the keyboard control connector
–green cable connects to the (+) of the keyboard control connector
–white cable to ground
–blue cable to +12V
1.Cut off one of the connectors at the end of the cable.
2.Strip the cable wires.
3.Attach the stripped wires to the keyboard connector on the back of the DVR according to
the illustration below.
4.Insert the attached cable connector into the DVR connector on the back of the keyboard.
7.2
RS-485 only on hybrid models.
RS485 port connection (only hybrid models)
Use the RS485 connector to connect Bosch, Pelco-P or Pelco-D controllable cameras to the
unit for pan, tilt, and zoom control. RS485 is a single-direction protocol; the PTZ device can’t
return any data to the unit.
Since RS485 is disabled by default for each camera, you must enable the PTZ settings as
follows:
1.Connect a suitable cable to the RS485 connection on the DVR rear panel.
2.Connect the other end of the cable to the appropriate pins in the camera connector.
3.Follow the instructions in the Operation section of this manual to configure the camera
for PTZ control.
The Bosch protocol is supported with the following baud settings:
–9600 baud
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5000
–8 data bits
–1 stop bit
–no parity
–no flow control
Figure 7.1: RS485 connector
Signal namePin numberDescription
TX +1Data transmission
TX -2Data transmission
GND3Shield
Max. signal voltage is -8 to +12 V. The recommended cable cross section is AWG 28-16
(0.08-1.5 mm2).
Hardware setup | en29
7.3
RS232 port connections
The RS232 port can be used to connect different devices:
–Console
–PTZ Matrix - a pan and tilt control unit (using RS232 to Biphase converter)
The device type and required settings can be assigned in the menu (Settings > System >
Serial Port).
Specifications
Connector type: 9-pole D-type male connector
Maximum input voltage: ±25 V
Communication protocol: Output signals according EIA/TIA-232-F