Bosch Carephone 52+ Operating Manual
en Operating Manual
Carephone 52+
Carephone 52+ Table of Contents | en 3
Bosch Security Systems Operating Manual F.01U.031.884 V4 | 2009.03
Table of Contents
1Safety Notes 5
2Features 6
3 Scope of Delivery 7
4 Unit Description 8
5 Functions 9
5.1 Emergency call button 9
5.2 Activity monitor reset button 9
5.3 Sign in/sign out button 10
5.4 The S button 11
5.5 Radio button 12
6 Taking Phone Calls 13
7 Emergency Call to a Call Centre 14
8 Emergency Call to a Private Phone 15
9 Cleaning 17
10 Device Acknowledgements 18
10.1 Light signals of the Carephone 52+ 18
10.2 Sound signals of the Carephone 52+ 20
10.3 Voice messages of the Carephone 52+ 20
11 Installation 22
11.1 Placing the Carephone 52+ 22
11.2 Connecting the Carephone 52+ 24
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F.01U.031.884 V4 | 2009.03 Operating Manual Bosch Security Systems
11.3 Connection configuration 26
11.4 De-installation 26
12 Programming 27
12.1 Programming methods 27
12.2 Programming in steps 28
12.3 Opening the unit 29
12.4 Key functions during programming 29
12.5 Programming procedure 30
12.6 The main programming steps 31
12.7 Resetting the Carephone 52+ to its factory settings 42
13 Additional Devices 42
13.1 Detectors 42
13.2 Microphone/loudspeaker 43
14 Maintenance 45
15 Conformity 45
16 Replacing the Backup Battery 46
17 Battery Disposal 46
18 Technical Specifications 47
19 Appendix 49
19.1 Drilling template 49
19.2 Programming tables 50
Carephone 52+ Safety Notes | en 5
Bosch Security Systems Operating Manual F.01U.031.884 V4 | 2009.03
1Safety Notes
X Choose a non-slip surface on which to install the
Carephone 52+.
X Do not install the unit near a central heating radiator.
Do not expose the unit to direct sunlight.
X Do not attempt to open the unit or the power adapter.
For repairs, contact your Bosch dealer.
X When unplugging the unit from the power outlet, never
pull on the power cord but always grip the power adapter.
X Never touch the power adapter with wet hands.
X The backup battery has a limited operating life and should
be replaced after approximately 3 years. Use original parts
only.
X Electrolytes or gases may be emitted from the battery
should it leak under exceptional circumstances. If this
happens, deactivate the unit by isolating it from the phone
network and power supply. Battery replacement must be
carried out by trained service personnel only.
X The manufacturer can accept no liability for damage result-
ing from the improper use of the unit.
X Do not install any DECT telephones in the immediate vicin-
ity of the Carephone 52+.
X Alarms may not be sent when the telephone line is out of
order.
X The Carephone must be connected with the power supply,
so that the battery can charge.
X To send an alarm, at least one alarm receiver and one sub-
scriber number must be programmed.
X The radio range of the wireless radio button can be
reduced when the battery level of the radio button is low.
X Use only original equipment for cables and power supply.
!
CAUTION! Read through the operating instructions carefully
before using the unit for the first time. They contain important
information about the connection, use and safety of the unit.
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F.01U.031.884 V4 | 2009.03 Operating Manual Bosch Security Systems
2 Features
The Carephone 52+ has been designed to ensure maximum
security for persons living in their own homes.
The Carephone 52+ can be used to send emergency calls
over the telephone network.
The person requiring emergency assistance activates a call by
pressing a button on the Carephone 52+ or by using a radio button. This action establishes a telephone connection between
the person requiring assistance and the emergency call
receiver, enabling information to be exchanged and emergency
assistance measures to be initiated.
In addition, the Carephone 52+ can be used in conjunction with
other supported detectors.
The device has two basic operating modes:
1. The Carephone 52+ forms part of a social alarm system that
consists of a call centre that can be reached at any time
and the Carephones. Emergency calls are sent to this call
centre.
2. The unit is operated as a standalone unit, in which case
emergency calls will be sent to private phones.
The Carephone 52+ provides connections for an external microphone and an external loudspeaker, and can be connected to
up to 10 radio buttons. A signalling device can also be connected for persons with speech/hearing difficulties.
The unit can also be programmed to initiate service calls
(e.g. "meals on wheels") at the touch of a button.
Carephone 52+ Scope of Delivery | en 7
Bosch Security Systems Operating Manual F.01U.031.884 V4 | 2009.03
3 Scope of Delivery
1. Carephone 52+ including battery
2. Radio button including battery
3. Power adapter
4. Phone cord
5. Getting started guide
6. Quick programming guide
7. Operating and programming manual
Necklace and bracelet for fixing of the radio button
8 en | Unit Description Carephone 52+
F.01U.031.884 V4 | 2009.03 Operating Manual Bosch Security Systems
4 Unit Description
1. Window
2. Red emergency call button
3. Grey S button
4. Green sign in/sign out button
5. Yellow activity monitor reset button
Carephone 52+ Functions | en 9
Bosch Security Systems Operating Manual F.01U.031.884 V4 | 2009.03
5 Functions
5.1 Emergency call button
The emergency call button on the Carephone 52+ is used to initiate an emergency call.
If you require help,
X press the emergency call button.
The call will be answered either by a person at the social
alarm call centre or the private individual who takes the
emergency call, according to the programmed telephone number.
5.2 Activity monitor reset button
The Carephone 52+ has a built-in activity monitor. The activity
monitor ensures that an emergency call is made automatically if
the yellow activity monitor reset button is not pressed within
a preset period of time, e.g. every 24 hours, or within a preset
time window. If the time window is selected so that the activity
monitor must be reset every day between 5 p.m. and 7 p.m.,
for example, the indicator lamp on the activity monitor reset
button will light up during this time.
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5.3 Sign in/sign out button
Pressing the green sign in/sign out button tells the unit whether
you are currently at home or not.
Sign out
When you leave home,
X press the sign in/sign out button.
You hear the sign out announcement.
Sign in
When you return home,
X press the sign in/sign out button again.
You hear the sign in announcement.
i
NOTICE! Emergency calls can be made from the emergency
call button or radio button at any time - even after a sign out.
This signs you in automatically.
Carephone 52+ Functions | en 11
Bosch Security Systems Operating Manual F.01U.031.884 V4 | 2009.03
5.4 The S button
Cancel emergency call
You can use the grey S button to cancel an emergency call,
e.g. if you have pressed the emergency call button by mistake.
To cancel an emergency call,
X press the S button until the unit announces stop.
To stop false alarms and emergency calls being made by mistake,
the Carephone 52+ has a
pre-alarm
.
The pre-alarm is the waiting time which elapses after the alarm
button is pressed and ends when the alarm is transmitted.
The time in which the pre-alarm can be cancelled (pre-alarm
time) can be programmed to suit your individual requirements.
The emergency call cannot be cancelled once the pre-alarm
time has expired.
Service call
The S button can also be programmed as a service button.
If you press the button and hold it (for at least 2 seconds),
the unit dials a call number that has been programmed for
the service call, e.g. "meals on wheels".
When this function is activated,
X press the S button until you hear the announcement
service call.
The service call number is dialled.
Unit status
The S button lights up if there is a fault. To check the unit's status,
X press the S button.
The unit's status is announced.
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5.5 Radio button
The radio button that is supplied with the Carephone 52+ is
used to make emergency calls. It allows you to move around
your home freely within radio range, without having to sacrifice
your safety and security.
X Always carry the radio button around with you whenever
you are home.
To make an emergency call using the radio button,
X press the button on the radio button.
The indicator lamp lights up once as confirmation.
The Carephone 52+ sounds the announcement radio button
and the emergency call is sent.
The call will be answered either by a person at the social alarm
call centre or by a private individual who takes the emergency
call.
An emergency call made in error can be cancelled during
the pre-alarm by pressing the S button on the Carephone 52+,
see Section 5.4 The S button, page 11
.
!
CAUTION! The radio range between the radio button and
the Carephone 52+ depends largely on the environment in
which the devices are used. Test the range within your own
home environment!
Carephone 52+ Taking Phone Calls | en 13
Bosch Security Systems Operating Manual F.01U.031.884 V4 | 2009.03
6 Taking Phone Calls
The Carephone 52+ can be programmed so that you can take
phone calls using the emergency call button on the unit or using
the radio button. You can speak from anywhere in the room as
the Carephone 52+ has a hands-free function.
Taking phone calls with the Carephone 52+
To take a phone call with the Carephone 52+,
X press the emergency call button when the phone rings.
To terminate the call,
X press the emergency call button again.
Taking phone calls with the radio button
To take a phone call with the radio button,
X press your radio button when the phone rings.
To terminate the call,
X press your radio button again.
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F.01U.031.884 V4 | 2009.03 Operating Manual Bosch Security Systems
7 Emergency Call to a Call Centre
If you initiate an emergency call with your Carephone 52+, it will
usually be forwarded to a social alarm call centre where it will
be processed.
How the emergency call is processed at the call centre
1. You send an emergency call using the Carephone 52+ or
the radio button.
2. The emergency call is transmitted.
3. A controller at the call centre takes your emergency call.
4. You speak to the controller.
5. The controller arranges for assistance to be dispatched
depending on the circumstances.
6. Wait until assistance arrives.
Carephone 52+ Emergency Call to a Private Phone | en 15
Bosch Security Systems Operating Manual F.01U.031.884 V4 | 2009.03
8 Emergency Call to a Private Phone
The Carephone 52+ can be programmed to send an emergency
call to a private phone belonging to an individual such as a relative.
The emergency call from the Carephone 52+ is received just like
a normal phone call.
How the emergency call is received on a private phone line
1. You send an emergency call using the Carephone 52+ or
the radio button.
2. The emergency call is transmitted.
3. The phone of the person to whom the emergency call is
being sent rings.
4. The receiver must be picked up.
5. The Carephone 52+ responds immediately with the
announcement call, call to the person rendering assistance.
6. This is followed by an announcement telling the person
about how the emergency call was made, e.g. with the
emergency call button or radio button, and who made it.
7. The announcement can be repeated as often as required
by pressing key 2 on the phone.
8. When the announcement ends, a speak/listen connection
in hands-free mode is set up between the person calling
for assistance and the person responding to the call.
9. The call remains connected for approx. 3 minutes.
Three tones sound when the time has expired.
There are now two options:
a. The emergency call can be terminated at any time by
pressing key 0.
b. The call can be extended by a further 3 minutes by
pressing key 1. The call can be extended as often as
required in this way. The call is terminated by pressing key 0.
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Key functions on the destination phone
The following list shows the other key functions on your phone
that can be used for an emergency call from the Carephone
52+.
i
NOTICE! Instead of the subscriber number, a personal message
can be recorded, e.g. This is Mrs. Brown's emergency call unit...,
see Section 12.6 The main programming steps, page 31.
!
CAUTION! If you do not terminate an emergency call when
prompted to do so in the announcement by pressing key 0, or if
you do not extend the call by pressing 1 at the right time, the
call will not be properly processed. The Carephone 52+ will
automatically dial the next emergency call number when
the existing emergency call has been cancelled.
Key Function
0 Terminate call with confirmation
1 Extend call by another 3 minutes
2 Repeat alarm message
3 Speak with normal volume to the Carephone 52+
4 Listen to the Carephone 52+
5 Increase the volume at the Carephone 52+ and speak to the Care-
phone 52+
6 Reduce the volume at the Carephone 52+ and speak to the Care-
phone 52+
7 Duplex mode (two-way operation)
8 Press 0 to acknowledge a repeated emergency call.
9 Reject call and terminate.
Carephone 52+ dials the next number on the list.
# Remote activation of the relay output, only when programming
step 72 is set to 6, see Section Activate output, page 38.
Table 8.1
Carephone 52+ Cleaning | en 17
Bosch Security Systems Operating Manual F.01U.031.884 V4 | 2009.03
9Cleaning
– Regularly clean the surface of the Carephone 52+ with a
soft cloth. If required, dampen the cloth lightly with a pHneutral cleaning product.
– Do not spray cleaning product onto the unit casing.
The surface of the casing can be damaged or destroyed
by abrasive products or products containing alcohol or
solvents.
– Never use: alcohol, cleaning products containing alcohol
or vinegar, cleaning products for glass or plastics,
disinfectants except IncidurÆ, methylated spirits,
petroleum ether, other aggressive agents.
– If necessary, remove the upper shell of the Carephone 52+
and clean the spaces in between the buttons. The buttons
can be detached by applying light pressure.
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