BMW 645Ci Convertible, 645Ci Coupe Service and Warranty Information

Service and Warranty Information
2004 645Ci
© BMW of North America, LLC Woodcliff Lake, New Jersey 07677 Printed in U.S.A. 9/03 SD 92-259
Table of Contents
Page
Maintenance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Maintenance System/Condition Based Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Quality Certification 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Maintenance Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
Scheduled Maintenance, Oil Service Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-15
Emission Control Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Corrosion Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Body Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18-23
Customer Assistance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Customer Assistance Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
BMW Import Processing Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Special Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Roadside Assistance
– Owner’s Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
– Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
– Calling for Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
– Dispatch Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– On-Site Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Lock Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Towing Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Sign-and-Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Trip Interruption benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
– Car Rental Discounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
– Exclusions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Auto Valet Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Personalized Trip Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Summary of BMW Limited Warranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
New Vehicle Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
BMW Certified Pre-Owned Limited Warrnty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Limited Warranty Rust Perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Federal Emission System Defect Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Federal Emission Performance Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
California Emission Control Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
California Emission Control System Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Notice of Owner/Address Change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Tire Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
BMW Maintenance Program – 2004 645Ci
Maintenance Programs are a benefit designed to help reduce the cost of owner­ship.
2004 6 Series model vehicles purchased from any Authorized BMW center in the United States or Puerto Rico are covered by Full Maintenance for 48 months or 50,000 miles, whichever occurs first. Coverage begins on the date of first retail sale or the date the vehicle is first placed in service as a demonstrator or company vehicle, whichever is earlier.
Any authorized BMW center in the United States or Puerto Rico will perform the sched­uled maintenance services on your vehicle at no expense to you. The maintenance sched­ule intervals are based on average driving conditions and operation.
Should you request more frequent maintenance service, the cost of these services will not be covered by the Maintenance Program.
Coverage
Full Maintenance covers all factory recom-
mended maintenance, as determined by the Service Interval Indicator System. Additional items that need replacement due to normal wear and tear, and that are not covered by the original New Vehicle Limited Warranty ­such as brake pads, brake rotors, and wiper blades inserts - are included, provided wear and tear exceeds BMW wear limits. Any adjustments required due to normal operating conditions are also included. See pages 6-7 of this statement for additional information.
Maintenance Intervals
Time intervals should be followed using the maintenance interval as indicated by the BMW Service Interval Display.
This BMW Service and Warranty Information Statement should be presented to your BMW center when maintenance is required. Your BMW center will stamp this book document­ing the services or maintenance performed.
Exclusions from coverage
- Items reimbursable under your New Vehicle Limited Warranty.
- Gasoline.
- Windshield washer additive (except when in conjunction with scheduled maintenance).
- Tires, wheel alignment, tire balance and rotation.
- Wear and tear of soft trim items, such as: seats, carpets, moldings, headliner, door panels and all chrome trim.
- Damage detected when performing the rust perforation inspection.
- Damage which results from negligence, improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-BMW accessories, or use of improper, poor quality or contaminated fuel.
- Altered or unreadable Vehicle Identification Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined.
- Maintenance or repair after the vehicle is deemed a total loss.
- Maintenance or repairs performed by other than an Authorized BMW center within the United States or Puerto Rico.
- Vehicles used in competitive events.
- Oil changes performed outside the recom­mended maintenance intervals as indicated by the Service Interval Display.
1
Maintenance System
The BMW Maintenance System has been devised with the following objectives: to maximize vehicle safety, reliability, and resale value by minimizing breakdowns resulting from wear, and minimizing cost and inconven­ience by computing maintenance intervals based upon the specific manner in which each individual vehicle is driven.
Maintenance intervals on motor vehicles have conventionally been specified based upon accumulated mileage. However, driving condi­tions have a major influence on routine maintenance requirements; distance traveled is only one of the significant factors. A vehicle driven for 50,000 miles of short trips in the city with numerous cold starts, prolonged periods of idling, stop-and-go driving, and high engine speeds during acceleration requires more frequent maintenance intervals than a vehicle driven for 50,000 miles for long distances at low engine speeds primarily at operating temperature.
The advanced technologies at BMW have led to the development of the unique BMW Condition Based Service System which computes the actual optimum maintenance requirements based not only upon the accumulated mileage, but taking into account important factors such as high or low engine speeds, short or long trip driving, and condi­tion of the engine oil and brake pads.
The BMW Maintenance System
Condition Based Service CBS
CBS is a development of the Service Interval Indicator System. Sensors and sophisticated algorithms take even more detailed account of the various conditions of vehicle use.
The remaining times for selected mainte­nance tasks as well as any legally prescribed dates are displayed to you individually:
Engine oil
Brakes front and rear separately
Microfilter
Brake fluid
Spark plugs
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future maintenance requirements. This data can also be read from the vehicle key by your BMW Service Advisor and used to propose the optimum scope of maintenance.
Have maintenance and repair work performed by your BMW center. Make sure that the maintenance work is stamped in this Service and Warranty Information Statement. These entries are the evidence of regular mainte­nance of your vehicle and a requirement for warranty claims.
2
Disconnecting the battery during periods
of long-term storage will interrupt the calculation of time-based services. Have all items requiring time-based maintenance, such as brake fluid and possibly also the engine oil and microfilter, brought up to date by your BMW center. Also see the section on battery care on page 16 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one of the two buttons in the turn signal indicator lever.
Control Display screen contents
The current Status of Service items deter­mined by the CBS are shown in the Control Display.
You can view additional information on service and maintenance procedures by selecting the OB datamenu.
1. Select and confirm
2. Select Serviceand confirm your entry
3. The display shows a list of selected service and maintenance procedures, as well as any required state inspections.
Red Sectors
The service deadline has already passed.
Yellow Sectors
The deadline for service or a state inspection is approaching. Please contact your BMW center for an appointment.
3
Green lamps
No service is currently required.
You can request more detailed information on every entry.
Turn the controller to scroll through the list, then confirm the selected entry.
Confirm to exit the list.
The vehicle’s current service status is auto- matically saved in the vehicle’s ignition key. The Service Advisor at your BMW center has a device called a key reader. When your Service Advisor inserts your key into the key reader, all pertinent vehicle and servicing data will be available, and a customized maintenance checklist is printed out based on the specific operations called for by the Condition Based Service.
The performance of certain subsequent maintenance elements, as required by the BMW New Vehicle Limited Warranty, will be specified at intervals computed by the BMW Service Interval Indicator as follows:
– Oil Service: Engine oil should be changed with the engine at operating temperature.
Note: Change oil at least once a year.
All 2004 model year 6 Series are factory­filled with BMW High Performance Synthetic oils. At the time of the printing of this booklet, the following oils are strongly recommended and approved by BMW:
BMW High Performance 5W-30 Synthetic
Oil (BMW part number 07 51 0 017 866)
Mobil 1 5W-30
Mobil 1 5W-40
BMW is evaluating various synthetic oils for inclusion in our list of recommended engine oils. For the most current list of synthetic oils, please contact your BMW center, or call BMW of North America, Inc. at 1-800-831-
1117. You can also obtain this information from our website, www.bmwusa.com/.
If you need to add oil between oil changes and are unable to obtain BMW High Performance Synthetic Oil, Mobil 1 or another special oil on the list, use a synthetic oil with an API rating of SH or higher.
The following maintenance elements must be performed at the mileage/time stated (time intervals begin from the vehicles production date):
- Brake Fluid Service: Change brake fluid
every two years, or when specified by CBS.
- Oxygen Sensor Service: The oxygen
sensor deteriorates strictly on a mileage
basis and must therefore be replaced
every 100,000 miles to maximize vehicle
fuel economy and minimize exhaust pollu-
tion.
- Spark Plug Service: Replace at 100,000
miles, or when specified by CBS.
4
For your convenience, you may also wish to have your BMW center perform any neces­sary operations to fulfill any state inspection requirements in your area concurrent with the maintenance elements specified above during other repairs.
Make sure that confirmation of maintenance work is always entered in this Service and Warranty Information Statement. You may need this for any warranty claims that become necessary, and later on as evidence that your car has been given the correct and regular maintenance that justifies its resale or trade-in value.
BMW has applied the most modern techno­logical advances not only to the design and production of your vehicle, but also to computing of the optimum maintenance inter­val for your type of operations and driving style. Your BMW center has made a substan­tial investment in unique BMW special service tools to enable his BMW factory trained service technicians to perform quality repairs on your BMW in minimal time. He/she looks forward to serving your every service need and to help maximize your satisfaction with your BMW, its longevity, and resale value.
Quality Certification I
For a detailed list of items inspected, refer to the Quality Certification I form provided to the Owner at time of delivery. A copy of the form is on file at the selling BMW center.
Special Note
The maintenance requirements for your vehicle are determined dynamically by the Service Interval Indicator System (CBS). The maintenance items stated herein reflect the latest information available at the time of the printing of this statement, and are subject to change. The most current maintenance recommendations are available from your authorized BMW center.
5
Quality Certification I
Performed by (selling BMW center/Stamp with Code)
FREE OF CHARGE
Date _______________ Mileage _______________________ Authorized
Signature of Service Manager _________________________
Maintenance summary
The Service Interval Indicator System (CBS) will determine the requirement for perform­ance of the maintenance services described on this and the following page. These services may be required either individually or in conjunction with other maintenance services.
Standard operations
Maintenance work
Brief diagnostic test
Verify Check Control messages
Check indicator and warning lights
Reset CBS display
Engine oil
Maintenance work
Change the engine oil and oil filter. We recommend BMW High Performance 5W-30 Synthetic Oil P/N 07 51 0 017 866.
After every 3rd engine oil change: Intake air cleaner: replace air filter element (reduce replacement interval in dusty operating conditions).
Parking brake: check function
Microfilter
Maintenance work
Replace ventilation microfilter
Front brake
Maintenance work
Replace brake pads, clean brake pad contact points in calipers.
Brake discs: Check surface and thickness, if necessary replace at extra charge*
Rear brake
Maintenance work
Replace brake pads, clean brake pad contact points in calipers.
Brake discs: Check surface and thickness, if necessary replace at extra charge*
Parking brake: Check condition, brake lining thickness and function, if necessary replace at extra charge*.
*Unless covered by Maintenance Program
Vehicle Check
Maintenance work
Check operation of horn, headlight flasher and hazard warning flashers.
Check instrument and control lighting and heater/air-conditioning blower.
Check lighting system: turn signals, back-up, license plate, interior (incl. map, reading lights), glovebox, flashlight, luggage area lights.
Safety belts: check condition and function.
Check windshield wiper and washer jet
positions.
Body: check for corrosion (except cavities).
Tires: check tread depth, wear pattern, outer
condition, inflation pressure. If necessary, correct pressure.
Battery: check state of charge (magic eye) and charge if required.
Power steering reservoir: Check fluid level.
Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of stickers.
Rear-view mirrors
Coolant: check fluid level and concentration.
Windshield washer and intensive cleaning
system: check protection level, fluid level, top if necessary.
Convertible: Activate automatic roll-over protection system via OBD plug. Note: first remove hardtop (lower top).
6
Vehicle Check
Maintenance work (continued)
Brake system connections and lines: check for leaks, damage and correct positioning
Underbody, incl. all visible parts (i.e. trans­mission, rear axle, fuel lines, exhaust system), check for damage, leaks and corrosion
Steering components: check for clearance, leaks, damage and wear
Final Inspection: Road test with check of Brakes Steering Shock absorbers Transmission
Brake fluid
Maintenance work
Replace brake fluid
Spark plugs
Maintenance work
Replace spark plugs at intervals of 100,000 miles
Automatic Transmission
Maintenance work
Replace ATF at intervals of 100,000
7
8
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
Evidence of maintenance work
9
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
10
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
11
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
Engine Oil
yes no
Vehicle check
Front Brake Brake fluid
Rear Brake
Microfilter
State inspection(s)
Air cleaner element
Spark plugs
yes no
Distance reading
Date, stamp and signature
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