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KND4552I

Blomberg KND4552I Operating Instructions Manual

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Page 1
Full-integrated
Frost Free Combi Fridge Freezer
KND4552I
Operating instructions
Page 2
Page 3
Please read these instructions first before using your appliance
Explanation of symbols used throughout this User Manual
- The terminal in the plug is marked with the symbol.
- The freezer compartment is marked with the symbol.
- Important information or useful usage tips.
C
- Warning against dangerous conditions for life and property.
A
- Warning against electric voltage.
B
- Symbol for waste electrical and electronic equipment.
WARNING!
In order to ensure a normal operation of your refrigerating appliance, which uses a completely environmentally friendly refrigerant the R600a (flammable only under certain conditions) you must observe the following rules:
•
Do not hinder the free circulation of the air around the appliance.
•
Do not use mechanical devices in order to accelerate the defrosting, others than the ones recommended by the manufacturer.
•
Do not destroy the refrigerating circuit.
•
Do not use electric appliances inside the food keeping compartment, other than those that might have been recommended by the manufacturer.
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CONTENTS
1 Your refrigerator 3
2 Warnings 4
Electrical Requirements .....................5
Warning! This Appliance Must Be
Earthed .............................................5
Energy Saving Tips ............................6
Compliance with WEEE Directive and
Disposing of the Waste Product: .......6
Compliance with RoHS Directive:..
Package information ..........................6
Transportation instructions.................6
.....6
3 Installation 7
Points to be considered when re-
transporting your refrigerator .............7
Before operating your refrigerator ......7
Electric connection ............................7
Disposing of the packaging ...............7
Disposing of your old refrigerator .......8
Placing and Installation ......................8
Installation Instructions ......................8
Replacing the interior light bulb
Reversing the doors.............
...........9
................9
5 Using your refrigerator 12
Control Panel ..................................12
Dual cooling system ........................13
Defrosting ........................................13
Storing Frozen Food ........................14
Freezing Fresh Food ........................14
Making Ice Cubes ............................14
6 Maintenance and cleaning 15
7 Do’s and Don’ts 16
Problem solving................................16
8 Guarantee details 17
9
Inverter motor guarantee
How To Obtain Service
10
19
20
4 Before operating 11
Final Check .....................................11
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1 Your refrigerator
Congratulations on your choice of a Blomberg quality Appliance which has
been designed to give you service for many years.
1
2
3
4
15
16
5
5
5
6
7
8
9
10
11
12
13
14
1. Control panel
2. Fresh food fan
3. Interior light on side wall
4. Wine rack
5. Adjustable shelves
6. 0°C Zone
7. Crisper cover
8. Crisper
Figures that take place in this instruction manual are schematic and may not
C
9. Ice bank
10. Compartment for quickly freezing
11. Freezer compartment drawers
12. Adjustable door shelves
13. Bottle shelf
14. Freezer fan
15. Fridge compartment
16. Freezer compartment
correspond exactly with your product. If the subject parts are not included in the product you have purchased, then it is valid for other models.
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2 Warnings
• DO NOT connect your appliance to the electricity supply until all packing and transit protectors have been removed.
• Leave to stand for at least 4 hours before switching on to allow compressor oil to settle if transported horizontally.
• If you are discarding an old refrigerator with a lock or latch fitted to the door, disable the lock/latch, ensure that it is left in a safe condition to prevent the entrapment of young children.
• This fridge/freezer must only be used for its intended purpose i.e. the storing and freezing of edible foodstuff.
• Do not dispose of the appliance on a fire. At Bomberg, the care and protection of our environment is an ongoing commitment. This
appliance which is among the latest range introduced is particularly environment friendly. Your appliance contains non CFC / HFC natural substances in the cooling system (Called R600a) and in the insulation (Called cyclopentane) which are potentially flammable if exposed to fire. Therefore, take care not to damage, the cooling circuit /pipes of the appliance in transportation and in use. In case of damage do not expose the appliance to fire or potential ignition source and immediately ventilate the room where the appliance is situated.
• We suggest you contact your local authority for disposal information and facilities available.
• See Installation Instructions on
page 8 for information on suitable location.
• To obtain the best possible performance and t operation from your appliance it is very important to carefully read these instructions.
• On delivery, check to make sure that the product is not damaged and that all the parts and accessories are in perfect condition.
• Ensure that th accessible. Do not use multiple adapter or extension cable.
• Failure to observe these instructions may invalidate your right to free service during the guarantee period.
• Keep ventilation openings appliance enclosure or in the built-in structure, clear of obstruction.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than th
ose recommended by the
manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage
partments of the appliance,
com unless they are of the type recommended by the manufacturer.
• We suggest you keep these instructions in a safe place for easy reference.
• This appliance is not intended for
use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety.
• Children should be supervised to
ensure that they do not play with the appliance.
rouble free
e plug remains readily
, in the
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Electrical Requirements
Before you insert the plug into the wall socket make sure that the voltage and the frequency shown on the rating plate inside the appliance corresponds to your electricity supply.
Rating label is on the left hand side of fridge inner liner.
We recommend that this appliance be
connected to the mains supply via a suitable switched and fused socket. The appliance must be positioned so that the plug is accessible.
WARNING: When positioning the appliance ensure the supply cord is not trapped or damaged.
Should the mains lead of the appliance become damaged or should it need replacing at any time, it must be replaced by a special purpose made mains lead which can only be obtained from a Blomberg Authorised Service Agent.
Warning! This Appliance Must Be Earthed
If the fitted moulded plug is not suitable for your socket, then the plug should be cut off and an appropriate plug fitted. Destroy the old plug which is cut off as a plug with bared cord could cause a shock hazard if inserted into a socket elsewhere in the house.
The moulded plug on this appliance incorporates a 13 A fuse. Should the fuse need to be replaced an ASTABEAB
approved BS 1362 fuse of the same rating must be used.
Do not forget to refit the fuse cover. In the event of losing the fuse cover the plug must not be used until a replacement fuse cover has been fitted. Colour of the replacement fuse cover must be the same colour as that visible on the pin face of the plug. Fuse covers are available from any good electrical store.
Important! Fitting A Different Plug
As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals in your plug proceed as follows (see diagram):
1. Connect the green-yellow or green
(Earth) wire to th
e terminal in the plug marked ‘E’ or with the symbol or coloured green and yellow or green.
2. Connect the blue (Neutral) wire to the terminal in the plug marked ‘N’ or coloured black.
3. Connect the brown (Live) wire to the terminal in the plug marked ‘L’ or coloured red.
4. With alternative plugs a 13 A fuse must be fitted either in the plug or adaptor or in the main fuse box. If in doubt contact a qualified electrician.
GREEN & YELLOW
GREEN
N
BLUE
OR
BLACK
OR
6 mm.
L
32 mm.
BROWN
OR
RED
22 mm.
6 mm.
CORD GRIP
12 mm.
6 mm.
FUSE
FITTED WITH
CARTRIDGE FUSE
FIT BS 1362 REPLACEMENT
BS 1362 13A FUSE ALWAYS
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Energy Saving Tips
1. Ensure your appliance is installed in
a well ventilated area.
2. Ensure the time between buying chilled/frozen food and placing them in your appliance is kept at minimum, particularly in summer. We recommend you use a cool bag or a special carrier bag to carry frozen food.
3. Do not leave the door (s) appliance open longer than necessary and ensure they are closed properly after each opening.
4. Defrost frozen food in the fridge, so that frozen food acts as an ice pack to assist cooling in fridge.
of your
Compliance with WEEE Directive and Disposing of the Waste Product:
This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high quality parts and
materials which can be reused and are suitable for recycling. Do not dispose of the waste product with normal domestic and other wastes at the end of its service life. Take it to the collection center for the recycling of electrical and electronic equipment. Please consult your local authorities to learn about these collection centers.
Compliance with RoHS Directive:
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.
Package information
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.
TRANSPORTATION INSTRUCTIONS
1. The appliance should be transported only in a vertical upright position. The packing as supplied must be intact during transportation.
2. If during the course of transport the appliance has to be transported horizontally, it must only be laid on its right hand side when standing in the front of the appliance. After bringing it to upright position, it must not be operated for at least 4 hours to allow the system to settle.
3. Failure to comply with the above instructions could result in damage occurring to the appliance. The manufacturer will not be held responsible if these instructions are disregarded.
4. The appliance must be protected against rain, moisture and other atmospheric influences.
5. When positioning your appliance take care not to damage your flooring, pipes, wall coverings etc. Do not move the appliance by pulling by the door or handle.
6. Empty any water in the drain tray before moving. See section ‘Defrosting’ and "Maintenance and
cleaning" for further information.
7. Make sure that the defrost water
pipe at the back of the product is fixed to the plastic evaporating pan on the top of the compressor, to avoid defrost water spillage on the floor.
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3 Installation
B Please remember that the
manufacturer shall not be held liable if the information given in the instruction manual is not observed.
Points to be considered when re-transporting your refrigerator
1. Your refrigerator must be
emptied and cleaned prior to any transportation.
2. Shelves, accessories, crisper and etc. in your refrigerator must be fastened securely by adhesive tape against any jolt before repackaging.
3. Packaging must be adequate art fo selur eht dna nsportation
printed on the package must
be followed.
Please do not forget…
Every recycled material is an indispensable source for the nature and for our national resources.
If you wish to contribute to recycling the packaging materials, you can get further information environmental bodies or local authorities.
from the
Before operating your refrigerator
Before starting to use your refrigerator check the following:
1. Is the interior of the refrigerator dry
and can the air circulate freely in the rear of it?
. Clean the interior of the refrigerator
2
as recommended in the
Maintenance and cleaning
3. Plug the refrigerator into the wall
outlet. When the fridge door is open, the fridge compartment interior light will come on.
section.
”
4. You will hear a noise as the compressor starts up. The liquid and
gases sealed within the refrigeration system may also give rise to noise, even if the compressor is not running and this
5. Front edges of the refrigerator may feel warm. This is normal. These areas are designed to be warm to avoid
is quite normal.
condensation.
Electric connection
Connect your product to a grounded socket which is being protected by a fuse with the appropriate capacity.
Important:
• The connection must be in
mpliance with national
co regulations.
•
The power cable plug must b easily accessible after installation.
• The specified voltage must be equal
to your mains voltage.
WARNING: Do not locate extension sockets or charging transformers/power supplies or Lithium-Iron battery operated products adjacent to the compressor as they could overheat.
• Extension cables and multi way plugs
t not be used for connection.
mus
B A damag
replac
Product must not be operated before
B
it is repaired! There is danger of electric shock!
ed pow
ed by a qualified electrician.
er cable must be
e
Disposing of the packaging
The packing materials may be for children. out of the reach of children or dispose of them by classifying them in accordance with the waste instructions. Do not dispose of them along with the normal household waste.
The packing of your refrigerator is produced from recyclable materials.
Keep the
packing materials
dangerous
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Disposing of your old refrigerator
Dispose of your old refrigerator without giving any harm to the environment.
• You may consult your authorised
dealer or waste collection center of your municipality about the disposal of your refrigerator.
Before disposing of your refrigerator, cut off the electric plug and, if there are any locks on the door, make them inoperable in order to protect children against any danger.
Placing and Installation
A If the entrance
where the refrigerator will be
installed is not wide enough for the refrigerator to pass through, then carefully remove the doors of your
refrigerator and pass it sideways
through the door.
 Install your refrigerator to a place that
allows ease of use.
 Keep your refrigerator away from
heat sources, humid places and direct sunlight.
 There must be appropriate air
ventilation around your refrigerator in order to achieve an efficient operation. If the refrigerator is to be placed in a recess in the wall, there must be at least 5 cm distance with the ceiling and at least 5 cm with the wall. If the floor is covered with a carpet, your product must be elevated 2.5 cm from the floor.
4. Place your refrigerator on an even
floor surface to prevent jolts.
5. Do not keep your refrigerator in
ambient temperatures under 10°C.
IMPORTANT: Care must be taken while cleaning / carrying the appliance to avoid touching the bottom of the condenser metal wires at the back of the appliance as you might injure your fingers and hands.
door of the room
Do not attempt to sit or stand on top of your appliance as it is not designed for such use. You could injure yourself or damage the appliance. “IMPORTANT: Make sure that mains cable is not caught under the appliance during and after carrying / moving the appliance, to avoid the mains cable becoming cut or damaged.” Do not allow children to play with the appliance or tamper with the controls. Blomberg declines to accept any liability should the instructions not be followed.
Installation Instructions
1. The space in the room where the appliance is installed must not be smaller than 10 cubic metres.
2. See Installation-Diagram for detailed Installation Instructions.
3. This appliance has been designed to operate in ambient temperatures up to 43 degrees C (109 degrees F) and is equipped with Freezer Guard technology which ensures that even if the ambient temperature falls to -15°C, frozen food in the freezer does not thaw thanks to this. So you may then install your appliance in a garage or an unheated room without having to worry about frozen food in the freezer being spoilt.
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However at low ambient temperatures mentioned above, fridge contents are likely to freeze, so check and consume food in the fridge accordingly. When the ambient temperature returns to normal, you may change the knob setting to suit your needs. If the ambient temperature is below 0°C, the food in the fridge compartment will freeze. So, we recommend you don’t use the fridge compartment in such low ambient conditions. You can continue using the freezer compartment as usual.
4. Do not place the appliance near cookers, radiators or in direct sunlight as this will cause your appliance to work harder. If installed next to a source of heat or freezer, maintain the following minimum side clearances: From Cookers 50 mm (2”) From Radiators 300 mm (12”) From Freezers 25 mm (1”)
5. Refer to "Maintenance and cleaning" section to prepare your appliance for use.
6. A special receptacle is supplied to store the mains plug during transit. The receptacle is fixed at the back of the cabinet, on the side of the compressor (see diagram). Gently remove the plug from the receptacle. Never pull the mains cord, you may damage the appliance. In the case of transportation, ensure you locate the plug in the receptacle provided to avoid transit damage.
Replacing the interior light bulb
To change the Bulb/LED used for illumination of your refrigerator, call your Authorised Service. The lamp(s) used in this appliance is not suitable for household room illumination. The intended purpose of this lamp is to assist the user to place foodstuffs in the refrigerator/freezer in a safe and comfortable way. this appliance have to withstand extreme physical conditions such as temperatures below -20°C.
The lamps used in
Reversing the doors
Top door
1. Unsc
2. Ca
3. Unsc
4. Remove plastic plugs (7 & 8).
5. Refit top hinge (1) as lower hinge (16) on the left hand side.
6. Replace top door (17).
7. Refit lower hinge (3) as top hinge (18) on the left hand side.
Lower door
1. Unscrew top hinge (4).
2. Carefully remove the lower door (5).
3. Unsc
4. Remove plastic plugs (9 & 10).
5. Refit hinge (4) as lower hinge (11) on the
left hand side.
6. Replace lower door (12).
7. Refit lower hinge (6) as top hinge (13) on
the left hand side.
Refit plastic plugs (7, 8, 9 & 10) into the screw holes on the right hand side (14, 15, 19 & 20).
rew top hinge (1)
refully remove the top door
rew lower hinge (3
rew lower hinge (6).
.
(2).
)
.
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Proceed in numerical order.
7
8
9
10
18
1
2
3
4
5
6
19
17
10
20
14
12
15
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4 Before operating
Final Check
Before you start using the fridge/ freezer check that:
1. The interior is dry and air can circulate freely at the rear of the cabinet.
2. Clean the interior as recommended under "Maintenance and cleaning".
3. Insert the plug into the wall socket and switch on the electricity supply.
• When the door is open the fridge interior light will come on.
4. You will hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, whether the compressor is running or not which is quite normal.
5. Front edges of the cabinet may feel warm. This is normal. These areas are designed to be warm to avoid condensation.
6. "Do not load the appliance immediately it is switched on. Wait until the correct storage temperature has been reached. We recommend that you check the temperature with an accurate thermometer (see: Using your refrigerator)".
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5 Using your refrigerator
Control Panel
2
1
3
5
4
6
8
1. On / Off Indicator
When the fridge is off, ( ) symbol is lit. All the other symbols are turned off.
2.Quick fridge function
The button has two functions. To activate or deactivate the quick cool function, press it briefly. Quick Cool indicator will turn off and the product return to its normal settings. ( )
Use the quick cooling function when you want to quickly cool the food placed in the fridge compartment. If you want to cool large amounts of fresh food, activate this function before putting the food into the product.
yo
If
u do not cancel it will cancel itself automatically after 1 hours at the most or when th
dge compartm
e fri
the requi
3.
Fridge compartment
red temperature.
setting button
Press this button to set the temperature of the fridge compartment to 8, 7, 6, 5, 4, 3, 2,
8... respectively. the fridge compartment temperature to the desired value. ( )
4.
Freezer compartment temperature
Press this button to set
setting button
Press this button to set the temperature of the freezer compartment to -18, -19, -20,
-21, -22, -23, -24, -18... respectively.
Press this button to set the freezer compartment temperature to the desired value. ( )
5. Quick freeze function button
Press this button to activate or deactivate the quick freeze function. When you activate the function, the freezer compartment will be cooled to a temperature lower than the set value. ( )
, quick cooling
ent reaches to
temperature
7
Use the quick freeze function when you want to quickly freeze the food placed in freezer compartment. If you want to freeze large amounts of fresh food, activate this function before putting the food into the product.
If y
ou do not cancel it, Quick Freeze will cancel 25 hours at the most or when fridge compartment required temperature.
itself automatically after
reaches to the
6. Alarm off warning
In case of power failure/high temperature alarm, after checking the food located in the freezer compartment press the alarm off button ( ) to clear the warning.
7. Eco fuzzy
Press and hold the eco fuzzy button ( ) for 1 seconds to activate the eco fuzzy function. The freezer will start to operate in the most economic mode at least 6 hours later and the economic usage indicator will be on ( ). Press and hold the eco fuzzy function button for 3 seconds to disable the eco fuzzy function. This indicator will be on after 6 hours when eco fuzzy is activated, provided the
doors are not opened.
8.Vacation Function
In order to activate vacation function, press this button ( ) for 3 seconds, and the vacation mode indicator ( ) will be activated. When the vacation function is activated, “- -” compartment temperature indicator and no active cooling is performed in the fridge compartment. food in the fridge compartment in this function. Other compartments will continue to be cooled according to their set temperatures.
To cancel this function press Vacation function button again.
is displayed on the fridge
It is not suitable to keep the
the
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Dual cooling system
Your refrigerator is equipped with two separate cooling systems to cool the fresh food compartment and freezer compartment. Thus, air in the fresh food compartment and freezer compartment do not get mixed. Thanks to these two separate cooling systems, cooling speed is much higher than other refrigerators. Odors in the compartments do not get mixed. Also additional power saving is provided since the defrosting is performed individually.
Defrosting
A) Fridge compartment
Fridge compartment performs full­automatic defrosting. The defrost water runs to the drain tube via a collection container at the back of the appliance. Check that the tube is permanently placed with its end collecting tray on the compressor to prevent the water spilling on the electric installation or on the floor.
B) Freezer compartment
The NO FROST type defrost is completely automatic. No intervention from your side is required. The water is collected on the compressor tray. Due the heat of the compressor the water is evaporated.
Warnings!
The fans inside the freezer and fresh food compartments circulates cold air. Never insert any object through the guard. Do not allow children to play with the fresh food and freezer fan. Never store products that contain inflammable propellant gas (e.g. dispensers, spray cans etc.) or explosive substances. Don’t cover the shelves with any protective materials, which may obstruct air circulation. Do not allow children to play with the appliance or tamper with the controls. Do not obstruct the fan guards to ensure that you obtain the best possible performance from your appliance.
in the
Please ensure the fans are not blocked (stopped) or impaired by food or packaging. Blocking (stopping) or impairing the fan can result in an increase of the internal freezer temperature (Thawing).
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Storing Frozen Food
Prepacked commercially frozen food should be stored in accordance with the frozen food manufacturer’s instructions for a frozen food storage compartment. To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained, the following should be remembered:
1. Put packets in the freezer as quickly as possible after purchase.
2. Ensure that contents are labelled and dated.
3. Do not exceed “Use By”, “Best Before” dates on the packaging.
If there is a power failure do not open the door. Frozen food should not be affected if the failure lasts for less than 13 hrs. If the failure is longer, then the food should be checked and either eaten immediately or cooked and then re-frozen.
Freezing Fresh Food
Please observe the following instructions to obtain the best results. Do not freeze too large a quantity at any one time. The quality of the food is best preserved when it is frozen right through to the core as quickly as possible. Do not exceed the freezing capacity of your appliance in 24 h which is 3.5 kg (7.7 lb). Placing warm food into the freezer compartment causes the refrigeration compressor to operate continuously until the food is frozen solid. This can temporarily lead to excessive cooling of the refrigeration compartment. You may place fresh food to be frozen in any part of the freezer. Take special care not to mix already frozen food and fresh food.
Making Ice Cubes
Fill the ice - cube tray 3/4 full with water and place it in the Ice Bank. Loosen frozen trays with the handle of a spoon, never use sharp edged objects such as knives, forks. Store ice-cubes in the Ice Bank.
Note: If freshly made ice cubes are not consumed for several weeks and stored in Ice Bank, they will slowly reduce in size and eventually disappear completely.
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6 Maintenance and cleaning
• We recommend that you switch off the appliance at the socket outlet and pull out the mains plug before cleaning.
• Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for
cleaning.
• Use lukewarm water to clean the cabinet of the appliance and wipe it dry.
• Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
• Make sure that no water enters the lamp housing.
• If the appliance is not going to be used for a long period of time switch it off, remove all food, clean it and leave the door ajar.
• Any dust that gathers on the condenser, which is located at the back of the appliance, should be removed once a year with a vacuum cleaner.
• Check door seals regularly to ensure they are clean and free from food particles.
• Removal of door rack.
• To remove door racks, remove all the contents and then simply push the door rack upwards from the base.
• To remove a freezer drawer, pull it as far as possible, and then tilt it upwards, and then pull it out completely.
• Make sure that the special plastic container (drain tray) at the back of the appliance which collects defrost water is clean at all times. If you want to remove the tray to clean it follow the instructions below:
• Switch off at the socket outlet and pull out the mains plug.
• Push the lug down with the tip of a screw driver & pull out with a jerk movement
• Clean the drain tray and wipe it dry.
• Reassemble reversing the sequence and operations.
• Avoid spillage of food particularly small items like rice, peas, beans through the fan guard as they may cause the cooling system to block and therefore operate less efficiently.
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7 Do’s and Don’ts
Do- Clean your larder refrigerator
regularly.
Do- Keep raw meat and poultry below
cooked food and dairy products and ideally in the Zero Degree compartment drawer.
Do- Keep food for as short a time as
possible and adhere to ‘Best Before’ and “Use By” dates.
Do- Take off any unusable leaves on
vegetables and wipe off any soil.
Do- Leave lettuce, cabbage, parsley
and cauliflower on the stem.
Do- Wrap cheese firstly in greaseproof
paper and then in a polythene bag excluding as much air as possible.
Do- Wrap meat, fish and offal in
polythene bags. Do- Wrap bread well to keep it fresh. Do- Chill white wines, beer, lager and mineral water before serving. Do- Melon in your fridge. It can be chilled
for short periods as long as it is
wrapped to avoid it flavouring other
food. Do- The door open for long periods as
this will make the larder refrigerator
more costly to run. Do- Poisonous or any dangerous
substances in the larder refrigerator.
Your larder refrigerator has been
designed for the storage of edible
foodstuffs only. Do- Consume food which has been
stored for an excessive time in the
larder refrigerator. Do- Store cooked and fresh food
together in the same container. They
should be packaged and stored
separately. Do- Let defrosting food or food juices
drip onto food in your larder
refrigerator.
Problem solving
If the appliance does not operate when switched on, check whether:
• Theplugisinsertedproperlyinthe socket and that the power supply is on. (To check the power supply to the socket, plug in another appliance).
• Thefusehasblown/circuitbreakerhas tripped/main distribution switch has been turned off.
• Thetemperaturehasbeenset correctly.
• Newplugiswiredcorrectlyifyouhave changed the fitted moulded plug.
If the appliance is still not operating after the above checks, please refer to the section on “How To Obtain Service”. Please ensure that above checks have been made as a charge will be made if no fault is found.
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8 Guarantee details
BLOMBERG UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Blomberg product is guaranteed against faulty materials, defective components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the product, and lasts for a period of thirty six (36) months unless Beko plc (the “Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how long it is valid), our contact centre on 0333 207 9870 (UK and Northern Ireland) or 01 691 0160 (Republic of Ireland).
This guarant addition to your statutory rights as a consumer. If you have a which you purchased the product. In certain circumstances, it is possible that your statutory rights may offer additional or higher levels of protection than those offered under the terms of this guarantee.
What is covered by this guarantee?
What is not covered?
This guarantee is limited to the cost of repairing the product. To the extent permitted by law, the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards. Such financial loss includes but is not limited to loss arising from:
Important Notes
ee does not in any way diminish or affect y our s tatutory rights in connection with the product. T his guarantee is in
• Repairs to the product required as a result of faulty materials, defective components or manufacturing defects.
• Functional replacement parts to repair a product.
• The costs of a Blomberg Approved Engineer to carry out the repair.
• Transit and delivery damage.
• Cabinet or appearance parts, including but not limited to control knobs, flaps and handles.
• Accessories and/or consumable items including but not limited to ice trays, scrapers, cutlery baskets, filters and light
bulbs.
• Repairs necessary as a direct or indirect result of:
- Accidental damage, misuse or abuse of a product.
- An attempted repair of a product by anyone other than a Blomberg Approved Engineer (the “Engineer”).
- Installation or use of a product where such installation or use fails to meet the requirements contained in this
• Repairs to a product operated at any time on commercial or non-residential household premises (unless we have
• Time taken off work.
• Damaged food, clothing or other items.
• Meals taken at restaurants or from takeaways.
• General compensation for inconvenience.
1. Your product is designed and built for domestic household use only.
2. The guarantee will automatically be void if the product is installed or is used in commercial or non-residential
3. The product must be
4. Professional installation by a qualified Electrical Domestic Appliance Installer is recommended for all Washing
5. Gas Cookers must be professionally installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
6. This guarantee is given in respect of products purchased and used within the United Kingdom and the Republic of
7. This guarantee is effective from the initial date of purchase of a new product from an authorised retailer and will be
8. This guarantee does not apply to graded sales (where the product is purchased as a “second”).
9. Possession of a copy of these terms and conditions does not necessarily
10. The Manufacturer reserves the right to terminate the guarantee if its staff or representatives are subjected to physical
11. Optional extras, where available (i.e. extendable feet) are supplied on a chargeable basis only.
guarantee or the User Instructions Booklet.
previously agreed to the installation environment).
domestic household premises, unless we have previously agreed to the User Instructions Booklet provided with your product. Machines, Dishwashers and Electric Cookers (as incorrect installation may result in you having to pay for the cost of
repairing the product). registered gas installer. Ireland. void if the product is resold.
guarantee. If you have any questions, please call our Call Centre on the number set out above. or verbal abuse in the course of carrying out their duties.
installed, located and
correctly
ny questions about these rights, please contact the retailer from
installation environment.
operated in accordance
mean that a product has the benefit of this
please contact your retailer or
with the instructions contained in the
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Does Blomberg offer replacements?
This is a repair-only guarantee. On occasion, the Manufacturer may at its sole discretion, replace your product with a new product instead of carrying out a repair. Where a replacement is offered, this would normally be an identical model but when this is not possible, a model of similar specification will be provided. The Manufacturer will cover the costs and arrange for the delivery of the new product and for the return of the old product. Any costs related to disconnecting the faulty product and installing the replacement product will not be borne by the Manufacturer unless previously agreed to in writing. The original guarantee will continue to apply to the replacement product; the new product will not come with a new guarantee.
When will the repair take place?
Our Engineers work Monday to Friday 9.00am to 5.00pm. Appointments outside these hours may be possible at the sole discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers will endeavour to minimize inc onv eni en ce and to meet requests for specific timed appointments, this cannot be guaranteed. We will not be liable for delays or if it is unable to carry out a repair because a convenient appointment cannot be arranged.
Will there be any charge for the repairs?
It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase. The Manufacturer reserves the right to charge for the reasonable cost of any service call if:
• You cannot provide evidence that your product is covered by this guarantee.
• Where a service call has been made and the engineer finds that there is no fault with your product.
• That your product has not been installed or operated in accordance with the User Instructions Booklet.
• That the fault was caused by something other than faulty materials, defective components or manufacturing defects.
• For missed appointments.
Payment of these costs are due immediately upon the Engineer providing you with an invoice. The Manufacturer reserves the
to terminate the guarantee if you fail to pay the costs for the service call in a timely manner.
right If you are a resident of the United Kingdom, this guarantee will be governed by English law and subject to the English Courts,
save where you live in another part of the United Kingdom, in which case the law and courts of that location will apply. If you are resident in the Republic of Ireland, this guarantee will be governed by Irish law and the Irish courts will have
jurisdiction. This guarantee is provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford, Hertfordshire. WD18 8QU. Beko plc is registered in England and Wales with company registration number 02415578.
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9 Inverter motor guarantee
BLOMBERG UK AND IRELAND OPTIMA INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS This 10 year guarantee relates to Blomberg products that feature the Optima Inverter Motor.
The Optima Motor guarantee terms and conditions are in addition to our Standard guarantee terms and conditions detailed in the previous section.
In order to activate the 10 year guarantee you MUST register the appliance within 90 days of the original purchase date. You can register by first visiting blomberguk.com/register and by following the online instructions.
All Blomberg appliances come with a 3 year parts and labour guarantee as standard. When you register your appliance for the Optima Inverter Motor 10 year guarantee, you are also registering your appliance for the standard 3 year parts and labour guarantee.
Blomberg built-in or integrated products purchased from Euronics agents come with a 3 year parts and labour guarantee which is extended to 5 years, free of charge, upon registration of the appliance. When you register your appliance for this additional 2 years, you will automatically activate the Optima Inverter Motor 10 year guarantee. You do not need to register twice. To make a claim against your Blomberg Optima Inverter Motor Guarantee (the “Guarantee”), all customer and product details must be registered with Beko plc using the procedure outlined below.
1. This extra 7 years or 5 years (for built-in appliances from Euronics agents) Guarantee is only effective after the expiration of the standard manufacturer’s guarantee.
2. It is only valid for the Optima Inverter motors of selected washing machines, washer-dryers, tumble dryers and dishwashers. It does not cover any labour charge or any other components of the product. In addition, it is only valid for one replacement of the Optima motor during the extra 9-year (for free standing appliances) or 8 year (for built-in appliances) guarantee period.
3. To activate your guarantee, you MUST register your appliance within 90 days of the original purchase date, by visiting blomberguk.com/register.
4. Customers will receive a unique reference code as proof of guarantee validation by email or post, which must be quoted at the time of a claim being made.
5. Any repair/replacement of the Optima Inverter motor must only be carried out by an authorised Blomberg Service Agent (the “Service Agent”).
6. Labour for the repair/replacement of the Optima Inverter motor is not included in this guarantee and is chargeable directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be covered by this guarantee and will be chargeable directly by the Service Agent.
8. The guarantee is not transferable and cannot be exchanged for cash.
9. There are no alternative or additional offers to this Guarantee.
10. The guarantee is exclusive of the manufacturer’s standard guarantee.
11. The Terms and Conditions shown above are in addition to the standard terms and conditions of
your product guarantee. Please read and refer to such Terms and Conditions when making any claim.
12. We may use the information you provide for marketing purposes and to analyse your purchasing preferences. We may keep your information for a reasonable period for these purposes in accordance with the applicable Data Protection Laws and General Data Protection Regulations (GDPR). You can opt into this service during the registration process. Further details are available at http:// www.blomberguk.com/cookie-and-privacy.
13. These Terms and Conditions are governed by the laws of England and Wales; manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU. Company Registration Number:
02415578.
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10 How To Obtain Service
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE
Please keep your purchase receipt or other proof of purchase details in a safe place; you will need to have this documentation available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this information when you call us, or to use our online services. When you call us you may be required to input your serial number into your telephone keypad. For help please visit Blomberguk.com/support/model-finder.
• The product model number is printed on the Operating Instruction Booklet / User guide.
• The product model and serial number is printed on the Rating Label affixed to the appliance.
• The Retailer (Purchased from) and Date of purchase will be printed on your purchase receipt or
other proof of purchase paperwork.
Recording of these details alone will not count as proof of purchase. A valid proof of purchase is required for requesting service under guarantee.
Model number Serial number Purchased from Date of purchase
For service under guarantee or for product advice please call our Contact centre
Before requesting service please check the troubleshooting guide in the Operating Instructions booklet, as a charge may be levied where no fault is found, and even though your product may still be under guarantee.
After arranging service the area around the product must be easily accessible to the Engineer, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs. Please have your Model number and Serial number available when you call us, as you may be required to
input your serial number into your telephone keypad during your call.
UK Mainland & Northern Ireland:
0333 207 9870
Landline or mobile calls to 0333 numbers cost no more than calls to geographic numbers 01 or 02, and are charged at the basic rate. Calls from landlines and mobiles are included in free call packages but please check with your telephone service provider for exact call charges.
Republic of Ireland:
01 691 0160
Service once the manufacturers guarantee has expired
If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document, otherwise please call us using the appropriate number above, where service can be obtained at a charge.
Should you experience any difficulty in obtaining service please call us on 0333 207 9870 or 01 691 0160.
Contact us though our website
Send us a secure message through our online contact us form. Please visit our website, click Contact Us and choose a product support topic from the list of options. Complete the required details and click send message.
Product registrations
For UK and Republic of Ireland product registrations please visit blomberguk.com/register.
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1 Greenhill Crescent, Watford, Hert, WD18 8QU Tel: 0845 6048340 Fax: 0845 6004922 email: service@blomberguk.com www.blomberguk.com
4578337742/AA
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