Blaupunkt Q Installation And Operation Manual
Manual
Q-Serie:
Smart Home Alarm
Enjoy it.
IP-Alarm System
Smart Home Alarm
Installation and operation of the Blaupunkt Q-Series
Blaupunkt Competence Center Security
Table of Contents
1. Introduction and registration 4
1.1 Preparation 4
1.2 Registration 4
1.3 Handling error massages during registration 5
1.4 Conrmation of registration and log-in 5
2. Extension of the security system 6
3. Assembly and planning of the security system 7
3.1 Kit Content Installation 7
3.2 General instructions for installation 9
3.3 Before mounting: walk test 9
3.4 Tamper protection 9
3.5 Positioning of the individual elements 9
3.6 Mounting Devices 10
4. Operation of the Internet portal 12
4.1 Security 12
4.1.1 Sensors 12
4.1.2 System Modes 13
4.1.3 IP cameras 13
4.2 Automation 14
4.2.1 Device 14
4.2.2 Group 15
4.2.3 Scene 16
4.2.3.1 Create a scenario 17
4.2.3.2 Examples of scenarios 18
4.2.3.3 Delete a Scene 20
4.2.4 Rule 21
4.2.4.1 Create a Rule 21
4.2.4.2 Edit a rule 23
4.2.4.3 Delete a Rule 24
4.2.4.4 Examples of rules 25
4.3 Live-Video 26
4.4 Event 26
4.5 Settings 27
4.6 Device Settings 27
4.6.1 Setting the devices 27
4.6.2 Walk-Test 29
4.6.3 Update device list 30
4.6.4 Remove device 30
4.6.5 Add device 30
4.7 Panel Setting 31
4.7.1 General Settings 31
4.7.2 Away and Home Arm Settings 32
4.7.3 Panel Settings 32
4.7.4 Master Code Setting 33
4.7.5 Sirene Setting 33
4.7.6 PIN Code Setting 34
4.7.7 Time Setting 34
4.8 Report Setting 35
4.9 Account 38
4.9.10 Service and Payment 42
5. Operation of the mobile app Secure4Home 43
5.1 Log In 43
5.2 Security 44
5.3 Device 44
5.4 Home Automation 45
5.5 Cam 47
5.6 Event 48
5.7 Account 49
6. Troubleshooting and Reset to default settings 51
6.1 Q-Hub 51
6.2 Motion detector 52
6.3 Door/ Window Sensor 53
6.4 Reset/ Reboot 53
7. Specications 54
8. Declaration of conformity 55
NOTE:
Information and illustrations are subject to chage within the document. Blaupunkt reserves the right to alter the
specification and product design at any time without notice.
Support:
For more information on panel and devices, please visit: www.blaupunkt.com/service
Firmware Upgade Service:
The Q-Hub includes a free FW upgrade service. (There is a daily FW upgrade service which keeps your device up-to date.). If
you bought a new Q-Series product you should wait at least one working day so all the necessary updates are ready. If the
device is updating please don’t turn it off since it could harm the system.
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Blaupunkt Competence Center Home Security
1. Introduction and registration
These instruction is intended to help you with the installation and operation of your Blaupunkt Q Series
Smart Home Alarm System. You can download the Secure4Home app for free from the Apple Store or
Google Play.
IMPORTANT:
Be sure to read the quick start guide that comes with the kit. It contains important information and helps to get the system
up and running quickly.
NOTE:
The system has to be connected to Ethernet and
electricity at all times. Any problem with the router
and the connection to the network and power may
disturb the operation of the system.
1.1 Preparation
Place in a suitable location (close to your Internet router
and electricity outlet, hidden from potential intruders).
To open the Webportal visit https://eu.bphomeconnect.
com from your browser and click “New User”. Avoid using
Microsoft IE Explorer/ Edge.
Step 1:
Connect the Q Hub to
the Internet router with
the included Ethernet
cable. Position the Q
Hub at least 1 Meter
away from the router.
Step 2:
Connect Q Hub to
an electricity outlet
with the included AC
Adapter. Flip the power
switch to ON.
Step 3:
Wait until the Power
LED lights up.
1.2 Registration
For Registration, please continue following the instructions on screen
and enter the required information. You will then be asked to enter
the MAC address of your Q3000/Q3200 system, which you will find
on the back of the panel. Please enter the last 6 digits of the MAC
address.
NOTE:
As soon as the Q-Hub is connected and switched on, the server gives you 15 minutes in order to complete the registration. If the registration is not completed within 15 minutes, please remove the AC Adapter and move the switch to
the OFF position. Then restart by reinserting the AC Adapter and switching to ON. You now have 15 more minutes to
complete the registration.
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1.3 Handling error massages during registration
1.4 Conrmation of registration and log-in
If you receive an error message during or after registration, it may be due to one of the following reasons:
Server connection error: The Q-Hub can´t connect to the Home Portal Server. The Q-Hub is either
switched o or there are problems with the internet connection. Please check the power supply and network status.
• If the Q-Hub is detected as a malware or virus, please check your firewall settings. Port TCP 5222 must be
open and added to the firewall exception list.
• Check the setting of the MAC address filter. The MAC address of your Q-Hub must be enabled in your
router.
• If you are using a dial-up Internet connection, your router must support the ADSL PPPoE function.
Registration time expired: As soon as the Q-Hub is connected and switched on, the server gives you 15
minutes in order to complete the registration. If the registration is not completed within 15 minutes, please
remove the AC Adapter and move the switch to the OFF position. Then restart by reinserting the AC Adapter and switching to ON. You now have 15 more minutes to complete the registration.
Error with MAC address: Each MAC address can only be registered once. Otherwise, an error message will
be displayed. If you are the owner of the Q-Hub and have not previously registered this Q-Hub, please contact
Blaupunkt Support.
NOTE:
The Internet portal works best using the Firefox browser. Using LTE routers and powerline adapters can cause problems.
Once the registration process is complete the server will send a confirmation e-mail to your registered e-mail
address. Follow the link on the e-mail and log in to the server. To do this, enter the registered username and the
registered password. Registration is now complete. If you do not receive a confirmation e-mail, please check
your spam folder.
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2. Extension of the security system
You can improve the performance of your alarm system by adding additional sensors or detectors (see
gure bellow ).
These include further motion detectors or door / window sensors to enlarge the protected area. Remote controls are also helpful for convenient operation. Hazard detectors, such as smoke detectors, increase your protection against fire, gas and water hazards. For a better security, an extra indoor or outdoor siren would allow you
to mute and hide the alarm panel siren making it impossible to find your security system. With a temperature
sensor, you can comfortably measure and regulate the temperatures in your rooms. Additional wireless intermediate plugs (PSM-S1) enable modern smart home functionality, e.g. the regulation of the electric and heating
systems.
Informations about more sensors and detectors can be found at www.blaupunkt.com
Door Contact
(White/Brown) DC-S1
Motion Detector
IR-S1 / IRP-S1*
Glassbreak Sensor
SVGS-S2
Key Pad KP-R1/
KPT-R1 with Tags
PIR-Sensor with
Camera IRC-S2
IP System
Camera IPC-S1
Outdoor Siren
BX-S1
Indoor Power-Plug
Siren SRAC-S1
Smoke Detector
SD-S1
Carbon Monoxide
Detector CO-S2
Heat Detector
HD-S1
Water Sensor
WS-S1
Radiator Thermostat
TRV-S1
Smart System
Thermostat TMST-S1
5in1 Multi Detector
MD-S1
Smart Power Meter
Switch PSM-S1
Power Meter Relay
Switch PRM2-S1
Roller Shutter
Relay SCM-S1
Security
Hazard
Alert
Smart Home
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3. Assembly and planning of the security system
IMPORTANT:
Before you install the devices, you should first register the system in the Blaupunkt Home Portal at
https://eu.bphomeconnect.com/.
3.1 Kit Content Installation
Panel
System mode-LED (Green/Red):
Green ON – Disarm Mode
Green flashes – Learning Mode
Red ON – Arm Away Mode
Red flashes – Home Arm Mode
OFF – Walk Test
Status-LED (Amber /Red):
Amber ON – System Error
Amber flashes – Power Outage
Red flashes – System Alarm
Red ON – Alarm Memory
OFF – Normal Operation
Network-LED (Amber):
Amber ON – Network Error
OFF – Normal Operation
Learn/Reset-Button:
Used for learning new devices
or resetting panel to default settings.
NOTE: Please conduct a Walk Test while holding the devices at the planned location previous to installing your devices (chapter
4.6.2. Walk Test).All of the devices included in the Q3000/ Q3200 Starter Kit are already pre-linked to the Q Hub and do not need
to be learned manually.
Door Contact (Q3000 Kit/Q3200 Kit)
(DC-S1) (Fig.1)
The door / window sensors (DC-S1) guarantee optimal
control of possible access to your home. This ensures
that thieves do not go unnoticed in the house.
The sensor sends an alert when the door or window is
opened triggering an alarm. Additionally the built-in
tamper protects the sensor from any unauthorized
removal, sabotage or unsteady installation.
It features a 4 years long battery life to reduce
maintenance costs and hassles. Additionally, it has low
battery detection to inform when the battery is nearly
to be depleted.
The LED serves as a fault and test mode indicator.
The Magnet has to be placed next to the Sensor
marker! Max 15mm
Fig.1
LED-Display
Test-/LearnButton
Tamper protection
Sensor
marker
Magnet
Mode
LED
Status
LED
Network
LED
Learn/Reset
Button
Battery
Switch
DC Jack
Ethernet
Port
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Motion Detector (Q3000 Kit)
(IR-S1L)(Fig. 2)
The Motion Detector (IR S1L) detects moving heat
masses in its detection field with a great reliability
against false alarms. Ensures the detection in large
spaces with reliability thanks to the wide detection
range of up to 12 meters in length and its “vision” of
110 °.
The infrared sensor triggers an alarm when an intruder
is detected. Additionally the built-in tamper protects
the sensor from any unauthorized removal, sabotage
or unsteady installation.
Features a 5 years long battery life to reduce
maintenance costs and hassles. Additionally it has low
battery detection to inform when the battery is nearly
to be depleted.
The LED serves as a fault and test mode indicator.
LED/Walk Test/
Learn Button
PIR-Sensor
Fig.2
NOTE: The IR-S1L has a 1min sleep mode when the
alarm is deactivated. Please wait more than 2 minutes
without detecting anyone to be sure the device its out of
sleep mode before testing.
Motion Detector with camera (Q3200 Kit)
(IRC-S2) (Fig. 3)
The Motion Detector with camera (IRC-S2) detects
moving heat masses in its detection field with a great
reliability against false alarms. Ensures the detection
in large spaces with reliability thanks to the wide
detection range of up to 12 meters in length and its
“vision” of 110 °.
The infrared sensor triggers an alarm when an intruder
is detected, takes 3 pictures and sends them to the
user. You can also request a picture at any time using
the App or the Web Portal. Additionally the built-in
tamper protects the sensor from any unauthorized
removal, sabotage or unsteady installation.
NOTE: The IRC-S2 has a 2min sleep mode when the
alarm is deactivated. Please wait more than 2 minutes
without detecting anyone to be sure the device its out
of sleep mode before testing.
NOTE: The Q-Series is compatible with rolling
code. A new feature to encrypt and make the
system even more secure.
Blue LED/Test-/Learn-Button
LED-Flash
PIR-Sensor
Lense of PIR-
Camera
Fig.3
Fig.4
LED-Display
Arm Away-Button Arm Home-Button
Emergency-
Button
Disarm-Button
Battery Cover
Remote-Control (Q3200 KIT) (RC-R3B) (Fig.4)
With the RC-R3B you can operate your Blaupunkt
security system comfortably. By pressing the buttons,
it’s possible to change the system arm mode and
trigger an emergency alarm.
For a increased security the RC-R3B has encrypted
rolling code feature.
It features a 2 years battery life to reduce maintenance
costs and hassles. Additionally it has low battery
detection to inform when the battery is nearly to be
depleted. The LED serves as a fault and test mode
indicator.
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3.2 General instructions for installation
Do not mount the Q-Hub and sensors near larger metal or electrical interference sources such as a refrigerator
or microwave oven, as these may affect signal strength. Also, the building material used plays a major role, the
signal strength is significantly lower in a wall of bricks than a wooden wall. Devices equipped with a sabotage
contact must be mounted on a flat surface so that the sabotage contact is completely pressed in when mounting.
3.3 Before mounting: walk test
All sensors, detectors and accessories communicate with the Q-Hub via RF or ZigBee. This saves you the trouble of connecting the devices to the control panel via cable. All sensors of the Q-Hub have a wireless range of
approx. 30 m in a typical domestic environment. Before you mount the devices firmly, test the radio signal of the
device at the installation site. How to carry out the walk test can be found in chapter 4.6.2.
3.4 Tamper protection
Sensors that protect you from intruders, such as motion detectors and door / window sensors, are protected
against unauthorized manipulation by a sabotage contact. This sabotage contact is triggered when the device
is removed from its mounting location or the cover is forcibly opened. When the sabotage contact is triggered,
the sensor sends a signal to the Q-Hub. The user then knows that the sensor has either not been properly
mounted or manipulated. For the sabotage contact to function properly, it must be fully pressed after
attaching the sensor.
DC 9V
ON
LEARN
Wireless Door / Window Sensor
• Mount the main body of the
detector on the door/window
frame, and the magnet on the door/
window. Installation point should
be as high as possible.
• For optimal performance do not
mount on metallic surface
• Do not point a motion detector
directly at a door or window
contact.
Q-Hub
• The Q-Hub should be set up so
that it is not visible from the outside.
• It must be connected to your
router via Ethernet.
Motion Detector
• For optimal performance intall
the PIR at 1.9-2m height. When
mounted at a height of 2 m, the
motion detector has a range of 12
m.
• The motion detector is most
effective when the burglar moves
across the field of view. Therefore,
it should not be placed so that
it points directly to a potential
burglar.
• Do not expose the motion
detector to direct sunlight, this
may affect detection sensitivity.
•Avoid mounting PIR near large
metal objects
• Do not point the PIR sensor
at window, or heat sources
directly, such as stove, boilers
or radiators.
3.5 Positioning of the individual elements
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3.6 Mounting Devices
Mounting the Motion Detector (Q3000 Kit) (IR-S1L)
The IR-S1L is fixed to the wall with screws or double adhesive tape. The best location is on a corner. The IR-S1L
has a total of six mounting knock-outs where the plastic is thinner. The 2 central knock-outs are for flat wall
mounting, and the four side knock-outs are for corner mounting. For optimal performance intall the PIR at 1.92m height.
1.Remove the IR-S1L back cover and locate the mounting knock-outs.
2.Break through the knock-outs and use the knock-outs to mark the position on the wall or corner.
3.Drill holes into the wall or corner using the knock-outs as template.
4.Fix the IR-S1L back cover onto the wall with the screws and plugs provided.
5.Place the IR-S1L again onto the back cover. Make sure that the tamper protection is pushed down, other-
wise the tamper will be triggered.
Corner Fixing
Knock-outs x4
Surface Fixing
Knock-outs x 2
(Inside)
Mounting the Door Contact (Q3000 Kit/Q3200 Kit) (DC-S1)
The DC-S1 is fixed to the door or window frame with screws or double adhesive tape. The DC-S1 has two
knock-outs on the inside of the back cover where plastic is thinner.
The DC-S1 should be mounted on the door/window frame, while the magnet should be mounted on the door/
window as shown in the picture below. The gap between the Door Contact and the magnet should be no more
than 15 mm.
1.Remove the DC-S1 back cover and locate the mounting knock-outs.
2.Break through the knock-outs and use the knock-outs to mark the position on the door/window frame.
3.Drill holes into the door/window frame using the knock-outs as template.
4.Fix the DC-S1 back cover onto the door/window frame with the screws and plugs provided.
5.Place the DC-S1 cover again onto the base. Make sure that the tamper protection is pushed down, other-
wise the tamper will be triggered.
6.Repeat the same process for the magnet. The magnet should be installed adjacently at the sensor marker.
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Mounting the motion detector with camera (Q3200 Kit)(IRC-S2)
The IRC-S2 is fixed to the wall with screws or double adhesive tape. The best location is on a corner. The motion
detector has a total of six mounting knock-outs where the plastic is thinner. The 2 central knock-outs are for
flat wall mounting, and the four side knock-outs are for corner mounting. For optimal performance install the
motion detector at 1.9-2m height.
1. Remove the IRC-S2 back cover and locate the mounting knock-outs.
2. Break through the knock-outs and use the knock-outs to mark the position on the wall or corner.
3. Drill holes into the wall or corner using the knock-outs as template.
4. Fix the IRC-S2 back cover onto the wall with the screws and plugs provided.
5. Place the IRC-S2 again onto the back cover. Make sure that the tamper protection is pushed down, otherwise
the tamper will be triggered.
Corner Fixing
Knock-outs x4
Surface Fixing
Knock-outs x 2
Door/Window
Frame
Alternatively, you can also use the double side adhesive tape provided to fix the DC-S1 the frame.
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4. Operation of the Internet portal
4.1 Security
4.1.1 Sensors
The Registration and user interface of the Internet portal (https://eu.bphomeconnect.com/) has been
already described in the Q3000/3200 Quick Start Guide. The Internet portal includes all functions possible
with the Q-Series, including registration, user administration, conguration of scenarios and rules, device
settings and operation of the Q-Hub. This guide will explain you through each area step by step.
The sensors list contains all devices that assume a safety function in the Q-Hub, except the home automation
devices. If there is any failure on a device, the device will be marked with a red line and the error status is
displayed. Additionally, here it is possible to manually take a picture with the PIR camera by clicking on the
button.
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Step 1: Step 2: Step 3:
4.1.2 System Modes
4.1.3 IP cameras
The IP Camera List displays the IP cameras learned in the alarm panel. Click on the IP camera image to get to the
IP Camera page and see the video live stream.
Disarm:
The Disarm Mode deactivates all
burglary sensors.
Arm Away:
The Arm Away Mode activates
all sensors. An alarm is triggered
as soon as a sensor is activated.
If a sensor has been assigned
the attribute Entry, an EntryCountdown is triggered. The user
has time to deactivate the system
and no alarm will be triggered.
Arm Home:
Sensors that have been assigned
the Arm Home attribute, cannot
be activated if the system is
switched into the Arm Home
Mode. Usually motion detectors
in the interior are assigned this
attribute, so that you can move
freely inside your home while the
doors and windows are protected.
Click the System Mode Button that
you would like to activate. You
are now asked to enter the user
PIN-Code in order to confirm the
System Mode change.
Enter the PIN Code (default code:
1234). If the code is correct the
Mode change will be applied (Exit
Countdown will start depending
on your settings).
If Arming/Disarming has been
successful, the Home/Away
Button will light up.
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4.2 Automation
The Automation page provides access to the home automation features of the alarm system.
4.2.1 Device
All home automation accessories are displayed on this page. Here you can have an overview, manage and use
each of them individually.
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4.2.2 Group
In the group menu you can assign several devices to a group. For example, you can map the devices in a room
to a specific group, easily monitoring the status of all devices in a room.
• To manage and use the Home Automation accessories:
»Accessories as PSM-S1, PRM2-S1 or Phillips HUE indicate whether they are switched on or off.
Click the ON / OFF button to turn on or off manually.
»In addition for accessories with power meter ( as PSM-S1), the current wattage and the current
consumption will be displayed. Click on the icon , to track the progress graph of energy usage
» To manage and control the temperature in accessories as Smart System Thermostat TMST-S1 click
the button to open the management interface.
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• To add a Group press
• Under Name, enter the name of the group.
• Check the box in front of the device you want to associate with this group.
• You can upload a suitable group picture under picture upload to replace the
standard picture. Click on the symbol , select a suitable image file on your
computer to upload the image.
• When the process is complete, click OK.
• You can create more groups by clicking on the icon in the top right corner.
• An accessory can be linked only to a group at a time.
4.2.3 Scene
Use the Scene menu to configure your home automation scenarios. A scenario involves a series of actions that
can be triggered manually from the app / portal or triggered automatically by linking them to other sensors.
Refer to point 4.2.3.2 for some examples.
You add up to 3 actions per scene and a maximum amount of 10 scenes.
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4.2.3.1 Create a scenario
Step 1
Here you can create a scenario by clicking on the - Click symbol.
Step 2
Enter a name for the scenario.
Step 3
Choose an icon for the scenario that you can easily recognize.
Step 4
For Action Type, select which action should be taken(e.g. Device action or Mode Change).
Optional: To add more than 1 action to a scene click the + icon at the right to add a new action for the current
scene. (up to 3 actions per scene).
Step 5
Click Submit to confirm the scenario setting. The new scenario will now be displayed in the list.
Whenever you want to trigger a scene manually click Apply to trigger the desired scene manually.
This is also possible via the app. For more information, refer to “Secure4Home App”.
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