USER MANUAL
RS-VIEWER
IN-SESSION
ROOM
VIEWER
24/7 TECHNICAL SUPPORT AT 1.877.877.2269 OR VISIT BLACKBOX.CO M
Reset
OTG
SD
Power LED
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TABLE OF CONTENTS
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
1. SPECIFICATIONS ........................................................................................................................................................................... 3
2. INTRODUCTION ............................................................................................................................................................................. 4
2.1 Description ................................................................................................................................................................................................ 4
2.2 Network Infrastructure and Other Hardware Requirements ................................................................................................................ 5
2.3 Settings ..................................................................................................................................................................................................... 6
3. BASIC CONFIGURATION OF THE R S-VIEW ER ............................................................................................................................ 7
3.1 Accessing Admin Web .............................................................................................................................................................................7
3.2 Login ..........................................................................................................................................................................................................8
3.3 Joining the Unit to the Reservation Suite ............................................................................................................................................... 9
3.4 IP Settings ............................................................................................................................................................................................... 11
3.5 Date and Time Settings .........................................................................................................................................................................14
4. RS-VIEWER ESSENTIAL SETUP ................................................................................................................................................. 16
4.1 Choosing the Rooms to be Displayed ................................................................................................................................................... 16
4.2 Inserting the Company Logo ................................................................................................................................................................. 16
4.3 Display Settings ......................................................................................................................................................................................18
5. OTHER SE TTINGS OF THE RS-VIEWER ..................................................................................................................................... 20
5.1 Upgrading Firmware ..............................................................................................................................................................................20
5.2 Reset........................................................................................................................................................................................................21
5.3 Factory Default .......................................................................................................................................................................................21
6. TECHNICAL SUPPORT ................................................................................................................................................................ 23
6.1 Contacting Black Box .............................................................................................................................................................................23
6.2 Shipping and Packaging ........................................................................................................................................................................23
APPENDIX A. REGULATORY INFORMATION ................................................................................................................................ 24
A.1 FCC Statement .......................................................................................................................................................................................24
A.2 NOM Statement ..................................................................................................................................................................................... 25
APPENDIX B. DISCLAIMER/TRADEMARKS ................................................................................................................................. 26
B.1 Disclaimer ............................................................................................................................................................................................... 26
B.2 Trademarks Used in this Manual ............................................................................................................ ..............................................26
2
1. 87 7. 8 7 7. 2 26 9 BLACK BOX .COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 1: SPECIFICATIONS
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
SPECIFICATIONS: IN-SESSION ROOM VIEWER
Connectors (1) RJ-45, (1) HDMI, (1) USB 2.0, (1) USB 2.0 OTG, (1) 3.5mm Audio, (1) Antenna Male, (1) SD Card, (1) Barrel Plug
Display Type HDMI output or display connection
Resolution 1920 x 1080p
Indicators (1) Power LED
Interface Reset Button
Power 5-VDC power input jack
Enclosure Metal chassis, fanless
Installation Desktop
Dimensions 4.64" H x 3.97” W x 0.99” D (11.8 x 10.1 x 2.52 cm); Protrudes 0.39" (0.1 cm)
Weight 1.1 lb. (0.5 kg)
1. 87 7. 8 7 7. 2 26 9 BLACK BOX .COM
3
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 2: INTRODUCTION
2.1 DESCRIPTION
IN-SESSION is a meeting room reservation system. The IN-SESSION system touch panels (RS-TOUCH7-W, RS-TOUCH7-M, RSTOUCH12-W, RS-TOUCH12-M) are installed in front of the entrance to the room and show its state. The RS-VIEWER unit makes it
possible to join a large display that will show the states of several rooms at once, e.g. at receptions. The display connected to the
RS-VIEWER unit shows the following information:
Room name and information on occupancy. The state of the room is indicated by colors (green for a free room, red for an occupied
room).
If the room is free, the display shows the next meeting on the given day (if such a meeting is planned) and the period of time in
which it will start.
If the room is occupied, the display shows the subject of the meeting as well as its starting and ending times.
If timeline mode is enabled, the display shows timeline with future meetings for few next hours.
It is possible to show up to 14 rooms at once on the display. If more rooms need to be displayed, the list of rooms will scroll.
Current date, time as well as the number of free and occupied rooms are shown on the display. It is also possible to add a company
logo to the panel.
The IN-SESSION system cooperates with the following servers or services where the room calendars are saved:
Microsoft Exchange Server 2007, 2010, 2013, 2016.
Microsoft Office 365 subscription (any Business, Education, Enterprise or Government plan with support of resource/room
mailboxes; home and personal plans are not supported).
G Suite, formerly Google Apps for Work, subscription (Google Apps Free edition, also known as Standard edition, is not supported) .
It is also possible to use the default applications of these services to make a reservation of a room (Outlook, web interface, mobile
applications).
For easy administration of reservation system units, these units are linked to a group called reservation suite. Units connected to
the same reservation suite share their settings so, for example, if you need to change the user account password, you can just do it
on one panel and all the other ones within the same reservation suite will adopt the change automatically. The reservation suite can
be managed in the following ways:
Essential Setup: In this administration mode, you change the settings on any reservation suite unit, and settings shared within the
Reservation Suite will be automatically applied to all units. Other settings (individual settings of each unit, e.g. language, display
brightness, etc.) must be done on each unit separately. All reservation system units included in the Reservation Suite must be
plugged into the same LAN. This guide describes the management of the RS-VIEWER unit through Essential Setup. If you want
to use the RS-VIEWER unit with Essential Setup, there has to be at least one IN-SESSION panel through which you will set the
respective room accounts.
On-premises Administration: In this way, the entire reservation suite is centrally managed through the web interface of the
RS-MODERATOR manager unit. The RS-MODERATOR unit must be plugged into the same LAN as the other units of the Reservation
Suite. RS-MODERATOR also has other features, such as analytics and room utilization statistics. The procedure for setup using
On-premises Administration is described in the RS-MODERATOR - On-premises Administration user manual.
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
4
1. 87 7. 8 7 7. 2 26 9 BLACK BOX .COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 2: INTRODUCTION
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
2.2 NETWORK INFRASTRUCTURE AND OTHER HARDWARE REQUIREMENTS
For the proper functioning of the system it is necessary to ensure the following:
Server access (Exchange Server, Office 365, G Suite) via HTTP (TCP port 80) and HTTPS (TCP port 443).
NTP (Network Time Protocol) servers access (UDP port 123).
Functional DNS servers.
Correctly set time zones for all required accounts (i.e. rooms).
This unit has to be connected to the same LAN as the other units of the IN-SESSION reservation suite.
Display with HDMI input, which is capable to display signal with resolution FullHD (1920x1080 pixels).
An open TCP port 80 (HTTP) and the server 443 (HTTPS) within the local network for the administration of IN-SESSION units via
Admin Web.
An open TCP port 53128 and UDP port 33333 within the local network for communication between IN-SESSION units.
Communication between panels is encrypted using AES-256.
An open UDP port 53 for communication with DNS server and for conversion of domain names to IP addresses.
An open UDP ports 67 and 68 for communication with DHCP server and for IP address assignment, if DHCP is used.
An open UDP port 1900. Opening this port is not mandatory, it is used to make the reservation system units visible in the Windows
File Explorer. This port uses UPnP technology (Universal Plug and Play), which enables reservation system units in the file explorer
to be made visible as other network devices. This technology must also be enabled on a given computer.
An open proxy server port if a proxy server is used to access HTTPS servers.
Access the upgrade server over HTTPS (TCP port 443). This access is not mandatory, it is used to update the firmware.
Free LAN sockets on Ethernet switches for each RS-VIEWER unit.
CAT5 or higher LAN cables leading from an Ethernet switch to the place where you want to install the RS-VIEWER unit.
The network card of the RS-VIEWER unit supports speeds up to 1 Gbit/s. If you are using a faster LAN, set up ports intended for RS-
VIEWER unit on your switch to auto negotiate or to 1 Gbit/s.
IN-SESSION supports the following cryptographic standards for HTTPS access: SSL 3.0, TLS 1.0, TLS 1.1, TLS 1.2. Supported
encrypting includes 3DES, AES-128 and AES-256.
Check that no security programs or functions (such as firewalls, proxy servers, domains, etc.) block straight HTTP/HTTPS
communication between the IN-SESSION units and servers with room calendars.
1. 87 7. 8 7 7. 2 26 9 BLACK BOX .COM
5
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 2: INTRODUCTION
2.3 SET TINGS
This document explains how to join the RS-VIEWER unit to the existing reservation suite and how to set it up. The procedure for
creating a reservation suite and for setting up specific types of servers is described in the following documents:
IN-SESSION Room Scheduler user manual or RS-MODERATOR user manual
IN-SESSION Room Scheduler - Setup Guide - Microsoft Exchange Server
IN-SESSION Room Scheduler - Setup Guide - Microsoft Office 365
IN-SESSION Room Scheduler - Setup Guide - G Suite
To set the RS-VIEWER unit using Essential Setup, you need to:
Prepare accounts on the specific server using the guides above.
Configure the IN-SESSION panels (RS-TOUCH7-W, RS-TOUCH7-M, RS-TOUCH12-W, RS-TOUCH12-M) using the guides above.
Configure the RS-VIEWER unit using this guide.
To set the RS-VIEWER unit using On-premises Administration, you need to:
Prepare accounts on the specific server using the guides above.
Create reservation suite configuration using RS-MODERATOR Admin Web.
Configure reservation suite using RS-MODERATOR user manual.
Add RS-VIEWER to the list of reservation suite units in the RS-MODERATOR and configure it using the
RS-MODERATOR user manual.
Join the RS-VIEWER unit to the reservation suite using this manual.
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
6
1. 87 7. 8 7 7. 2 26 9 BLACK BOX .COM
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 3: BASIC CONFIGURATION OF THE RS-VIEWER
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
The RS-VIEWER unit is set using the Admin Web pages. There you can do the following:
Joining the unit to the reservation suite
IP settings
Firmware upgrade
If you use the Essential Setup, you can also use the Admin Web pages to set the following features:
Choosing which rooms will be shown on the display
Inserting a company logo
Date and time settings
Setting up the display parameters (language, format of date and time, etc.)
Uploading G Suite certificate. This is described in the document IN-SESSION Room Scheduler Setup Guide: Google Apps for Work
(GSuite). If you use Microsoft Office 365 or Microsoft Exchange Server, this option is not relevant.
The Admin Web pages are available in the English language only.
3.1 ACCESSING ADMIN WEB
To access the Admin Web of IN-SESSION units you need a computer with an internet browser. The computer must be connected to
the same LAN network as the IN-SESSION units. The Admin Web pages can be opened in one of the following ways:
Option 1: After the first switching of the unit, the following screen will appear on the connected display:
In the default setting, the unit is enabled to get the IP address and DNS servers using the DHCP of your network. In the “IP address”
line, the current IP address is shown. Check whether the IP address, gateway and DNS servers correspond to your network. In the
“DHCP” item, you can check whether the IP address has been acquired through DHCP (On) or not (Off). If the setting is not suitable
for you, it can be changed later—for description how to do this see the IP Settings chapter. Run the Internet browser on your PC and
type in the RS-VIEWER unit IP address.
FIGURE 3-1. INITIAL SWITCHING SCREEN
1. 87 7. 8 7 7. 2 26 9 BLACK BOX .COM
7
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
CHAPTER 3: BASIC CONFIGURATION OF THE RS-VIEWER
Option 2: Run File Explorer on your computer and select “Network” in the left part of the screen. On the right you will see a list of
devices found in your network. The units of the IN-SESSION systems can be found in the section “Other devices.” If you double-click
the desired IN-SESSION unit, the internet browser will start running, the unit IP address will be entered automatically and the Admin
Web of the given unit will open in the browser. To enable your computer to find the IN-SESSION units, network identification has to be
switched in your computer. To do this in Windows 10, go to Start / Settings / Network & Internet. Then select Wi-Fi (if your computer
has a wireless connection to the network) or Ethernet (if your computer is connected through a cable) in the left half of the screen.
If you are connected by cable, click on your network connection in the right part. If you are using Wi-Fi, click on the item “Advanced
options“ below the list of available Wi-Fi networks. Then set the item “Make this PC discoverable“ to “On.“
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 3-2. NETWORK LIST OF DEVICES SCREEN
3.2 LOGIN
If the RS-VIEWER unit is joined to the reservation suite, you need to log in to gain access to Admin Web. Enter the reservation suite
password where indicated and click on “Login” (Note that the password entry is case sensitive). This takes you to the Admin Web
setup pages. If the RS-VIEWER unit is not joined to the reservation suite, there is no need to log in and you find yourselves right on the
setup pages. If you want to change the IP address setting, continue according to the info in the chapter IP Settings. If not, proceed to
the next chapter.
8
1. 87 7. 8 7 7. 2 26 9 BLACK BOX .COM
CHAPTER 3: BASIC CONFIGURATION OF THE RS-VIEWER
NEED HELP?
LEAV E TH E TEC H TO US
LIVE 24/7
TECHNICAL
SUPPORT
1. 8 7 7. 8 7 7. 2 2 6 9
FIGURE 3-3. LOGIN SCREEN
3.3 JOINING THE UNIT TO THE RESERVATION SUITE
First you need to join the RS-VIEWER unit to the existing reservation suite. In the left menu, select “Reservation suite” and then click
on “Join to existing suite.”
FIGURE 3-4. JOIN EXISTING RESERVATION SUITE SCREEN
Now decide which reservation suite you want to join (if you run more than one suite) and click “Join,” or you can search again
for available reservation suites by clicking “Search again.”
1. 87 7. 8 7 7. 2 26 9 BLACK BOX .COM
9
Loading...