Contents
About the BlackBerry App World storefront............................................................................................................................................................................................ 3
New features and enhancements............................................................................................................................................................................................................ 4
Browsing and searching............................................................................................................................................................................................................................ 5
Browse featured items............................................................................................................................................................................................................................... 5
Browse top items........................................................................................................................................................................................................................................ 5
Search for an item by category................................................................................................................................................................................................................. 5
Search for a specific item.......................................................................................................................................................................................................................... 6
Read reviews for an item........................................................................................................................................................................................................................... 6
Sort items while searching or browsing.................................................................................................................................................................................................. 6
Managing your BlackBerry ID account.................................................................................................................................................................................................... 8
About the BlackBerry ID............................................................................................................................................................................................................................ 8
Create a BlackBerry ID.............................................................................................................................................................................................................................. 8
Log in with your BlackBerry ID................................................................................................................................................................................................................. 8
Change your BlackBerry ID information................................................................................................................................................................................................. 9
Buying and downloading.......................................................................................................................................................................................................................... 10
About downloading items......................................................................................................................................................................................................................... 10
Download a free or trial item.................................................................................................................................................................................................................... 10
Buy an item................................................................................................................................................................................................................................................. 10
Change your payment method................................................................................................................................................................................................................. 11
Pause downloading an item...................................................................................................................................................................................................................... 11
Write a review for an item......................................................................................................................................................................................................................... 12
Recommend an item.................................................................................................................................................................................................................................. 12
Update an item........................................................................................................................................................................................................................................... 13
Contact a vendor........................................................................................................................................................................................................................................ 13
Check the amount of available storage for items.................................................................................................................................................................................. 14
Managing items......................................................................................................................................................................................................................................... 15
About archiving, removing, and re-installing items............................................................................................................................................................................... 15
Archive an item on the media card.......................................................................................................................................................................................................... 15
Restore an archived item from the media card...................................................................................................................................................................................... 15
Remove an item.......................................................................................................................................................................................................................................... 16
Re-install an item....................................................................................................................................................................................................................................... 16
About security............................................................................................................................................................................................................................................. 18
Frequently asked questions...................................................................................................................................................................................................................... 19
Where can I download the BlackBerry App World storefront?.............................................................................................................................................................. 19
What happens to my downloaded items when I switch to a new BlackBerry device?....................................................................................................................... 19
Why can't I see all the items for sale or download in the BlackBerry App World storefront on my device?................................................................................... 19
Can I download items in the BlackBerry App World storefront elsewhere?........................................................................................................................................ 19
Find more troubleshooting information.................................................................................................................................................................................................. 20
Provide feedback........................................................................................................................................................................................................................................ 21
IT policy rules.............................................................................................................................................................................................................................................. 22
Legal notice................................................................................................................................................................................................................................................. 23
User Guide
About the BlackBerry App World storefront
About the BlackBerry App World storefront
The BlackBerry App World™ storefront allows you to search for and download items for your BlackBerry® device. From BlackBerry App World,
you can browse featured and top downloaded items, such as games, social networking applications, and productivity applications. You can view
items by category and search by keyword. You can also read and write reviews and recommend items to others.
You can buy and download items over the wireless network to your device. Items that you buy or download are stored in BlackBerry App World
on the My World screen.
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User Guide
New features and enhancements
New features and enhancements
Item Description
BlackBerry® ID You can now create a BlackBerry ID and log into the BlackBerry App World™ storefront using
a BlackBerry ID.
Payment methods Depending on your organization, region, and wireless service provider, you can now pay for
items in the BlackBerry App World storefront using a credit card, or by adding it to the monthly
bill from your wireless service provider.
Top 25 items You can now view lists of the top 25 newest items, free applications, paid applications, themes,
and recently updated items.
Scan a barcode You can now quickly find an item by scanning a barcode for that item.
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User Guide
Browsing and searching
Browsing and searching
Browse featured items
1. On the Featured Items screen, press the Menu key.
2. Click Next or Previous.
You can also browse items by clicking the arrows on the screen.
Browse top items
1. On the Featured Items screen, press the Menu key > Top 25.
2. Navigate to the left or right to view the top newest applications, free applications, paid applications, themes, and applications that have
recently been updated.
Search for an item by category
1. On the Featured Items screen, press the Menu key.
2. Click Categories.
3. Click a category type.
4. If necessary, type the name of the item that you want to search for.
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User Guide
Search for a specific item
You can search for an item by the item name or by a keyword.
1. On the Featured Items screen, press the Menu key.
2. Click Search.
3. Type the item name or the keyword you want to search for.
Read reviews for an item
Browsing and searching
Some items in the BlackBerry App World™ storefront might have star ratings, which are based on information that users of BlackBerry® device
applications provide.
1. Click an item.
2. Press the Menu key.
3. Click Read Reviews.
Sort items while searching or browsing
You can sort items by popularity, newest items, vendor name, star rating, price, and item name.
1. In a list of items, press the Menu key.
2. Click Sort By.
3. Click the criteria.
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