BlackBerry App World storefront
Version: 1.1
User Guide
SWDT657728-826011-0730105311-001
Contents
About the BlackBerry App World storefront............................................................................................................................................................................................ 2
Browsing and searching............................................................................................................................................................................................................................ 3
Browse featured items............................................................................................................................................................................................................................... 3
Browse top items........................................................................................................................................................................................................................................ 3
Search for an item by category................................................................................................................................................................................................................. 3
Search for a specific item.......................................................................................................................................................................................................................... 3
Read reviews for an item........................................................................................................................................................................................................................... 3
Sort items while searching or browsing.................................................................................................................................................................................................. 4
Buying and downloading.......................................................................................................................................................................................................................... 5
About downloading items......................................................................................................................................................................................................................... 5
Download a free or trial item.................................................................................................................................................................................................................... 5
Buy an item................................................................................................................................................................................................................................................. 5
Pause downloading an item...................................................................................................................................................................................................................... 6
Write a review for an item......................................................................................................................................................................................................................... 6
Recommend an item.................................................................................................................................................................................................................................. 6
Update an item........................................................................................................................................................................................................................................... 6
Contact a vendor........................................................................................................................................................................................................................................ 7
Check the amount of available memory for items................................................................................................................................................................................. 7
Managing items......................................................................................................................................................................................................................................... 8
About archiving, removing, and re-installing items............................................................................................................................................................................... 8
Archive an item on the media card.......................................................................................................................................................................................................... 8
Restore an archived item from the media card...................................................................................................................................................................................... 8
Remove an item.......................................................................................................................................................................................................................................... 8
Re-install an item....................................................................................................................................................................................................................................... 9
Re-install items on a different device...................................................................................................................................................................................................... 9
About security............................................................................................................................................................................................................................................. 10
Troubleshooting.......................................................................................................................................................................................................................................... 11
Free or trial items do not appear.............................................................................................................................................................................................................. 11
An item appears as "Unavailable for this device".................................................................................................................................................................................. 11
I cannot install an item because there is not enough memory............................................................................................................................................................ 11
Glossary....................................................................................................................................................................................................................................................... 12
Provide feedback........................................................................................................................................................................................................................................ 13
Legal notice................................................................................................................................................................................................................................................. 14
User Guide
About the BlackBerry App World storefront
About the BlackBerry App World storefront
The BlackBerry App World™ storefront allows you to search for and download applications for your BlackBerry® device. From BlackBerry App
World, you can browse featured and top downloaded items, such as games, social networking applications, and productivity applications. You
can view applications by category and search by keyword. You can also read and write reviews and recommend items to others.
Using an existing PayPal® account, you can buy and download items over the wireless network to your device. Items that you buy are stored
in BlackBerry App World on the My World screen.
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User Guide
Browsing and searching
Browse featured items
1. On the Featured Items screen, press the Menu key.
2. Click Next or Previous.
You can also browse items by clicking the arrows on the screen.
Browse top items
1. On the Featured Items screen, press the Menu key.
2. Perform any of the following actions:
• To view the top-downloaded free items, click Top Free.
• To view the top-downloaded purchased items, click Top Paid.
Browsing and searching
Search for an item by category
1. On the Featured Items screen, press the Menu key.
2. Click Categories.
3. Click a category type.
4. If necessary, type the name of the item that you want to search for.
Search for a specific item
You can search for an item by the item name or by a keyword.
1. On the Featured Items screen, press the Menu key.
2. Click Search.
3. Type the item name or the keyword you want to search for.
Read reviews for an item
Some items in the BlackBerry App World™ storefront might have star ratings, which are based on information that users of BlackBerry® device
applications provide.
1. Click an item.
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2. Press the Menu key.
3. Click Read Reviews.
Browsing and searching
Sort items while searching or browsing
You can sort items by popularity, newest items, vendor name, star rating, price, and item name.
1. In a list of items, press the Menu key.
2. Click Sort By.
3. Click the criteria.
To sort items in reverse order after you sort by vendor name, price, or item name, press the Menu key. Click Sort By. Click the criteria again.
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Buying and downloading
Buying and downloading
About downloading items
You can download different types of items for your BlackBerry® device using the BlackBerry App World™ storefront.
BlackBerry App World is designed to prioritize available network connections and automatically chooses an authenticated Wi-Fi® network over
a wireless network for downloading items, if both types of networks are available. Downloading items over the wireless network can affect your
wireless data usage. Check with your wireless service provider to determine the additional costs that might be associated with downloading
and using BlackBerry App World.
You can easily find and open your downloaded items on the My World screen. You can also find downloaded items in the Downloads, Games,
or Instant Messaging folders.
Download a free or trial item
1. Click the free or trial item.
2. Press the Menu key.
3. Click Download or Download Trial.
You can quickly find and open your downloaded items on the My World screen. You can also find downloaded items in the Downloads, Games,
or Instant Messaging folders on the Home screen of your BlackBerry® device.
Buy an item
To perform this task, you must have a PayPal® account. To get a PayPal account, visit www.paypal.com.
1. On the Details screen, press the Menu key.
2. Click Purchase.
3. Type the login information for your PayPal account.
4. Press the Menu key.
5. Click Log In.
6. If necessary, click Change Funding. Complete the instructions on the screen.
7. Click Buy Now.
You can quickly find and open your downloaded items on the My World screen. You can also find downloaded items in the Downloads, Games,
or Instant Messaging folders on the Home screen of your BlackBerry® device.
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Pause downloading an item
1. On the My World screen, press the Menu key.
2. Click Pause.
To resume downloading an item, click Resume.
Write a review for an item
You can write reviews for items that you have downloaded. You can only write one review for each item.
1. On the My World screen, highlight an item.
2. Press the Menu key.
3. Click Add Review.
4. In the Select a rating drop-down list, click the number of stars that you want to assign to the item.
5. In the Title field, type a title for your review.
6. Type your review.
7. Press the Menu key.
8. Click Submit.
Buying and downloading
Recommend an item
You can recommend an item to someone by sending different types of messages, such as an email message, SMS text message, or MMS
message.
1. On the My World screen, press the Menu key.
2. Click Recommend.
3. Click a message type.
4. Specify your contacts.
5. Send the message.
Update an item
When an update is available for an item that you downloaded, an indicator appears on the icon for the BlackBerry App World™ storefront. An
indicator also appears beside the item on the My World screen and its status changes to Upgrade Available.
Depending on the item, an additional charge might apply for the update.
1. On the My World screen, highlight the item.
2. Press the Menu key.
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3. Click View Upgrade Details.
4. On the Details screen, you can view the price and release notes for the update.
5. Click Upgrade.
6. If necessary, complete the instructions on the screen to buy the update.
Contact a vendor
If you want to provide feedback or have an issue with your item, you can send a question or comment to the vendor.
1. On the Details screen, press the Menu key.
2. Click Contact Support.
3. Type a message.
4. Press the Menu key.
5. Click Send.
Check the amount of available memory for items
1. On the Featured Items screen, press the Menu key.
2. Click My World.
Buying and downloading
The memory status bar at the top of the screen displays the amount of available memory.
To hide the memory status bar, on the My World screen, press the Menu key. Click Hide Memory Bar.
Related topics
I cannot install an item because there is not enough memory, 11
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User Guide
Managing items
Managing items
About archiving, removing, and re-installing items
Items that you download are stored in the BlackBerry App World™ storefront and appear on the My World screen. To make space available for
other items, you can archive some of your existing items on a media card. You can also remove some of your existing items and re-install them
later at no additional charge for the items, by logging in to your PayPal® account. Additional network charges might apply to re-install items.
You can restore archived items from the media card at any time. You can also remove and re-install items as many times as you want to on the
same BlackBerry® device. You can install items that you bought on up to two additional devices each year without paying for the items again.
Archive an item on the media card
To perform this task, a media card must be inserted in your BlackBerry® device.
1. On the My World screen, highlight an item.
2. Press the Menu key.
3. Click Archive.
4. Click OK.
To use the archived item, you must first restore it.
Restore an archived item from the media card
1. On the My World screen, highlight an archived item.
2. Press the Menu key.
3. Click Restore.
4. Click OK.
Remove an item
1. On the My World screen, highlight an item.
2. Press the Menu key.
3. Click Uninstall.
4. Click Yes.
5. If necessary, click Yes or No.
The status of the item changes to Uninstalled.
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User Guide
Managing items
Re-install an item
Additional data service charges might apply when you re-install items.
1. On the My World screen, highlight the item that you want to re-install.
2. Press the Menu key.
3. Click View Details.
4. Perform one of the following actions:
• If no update is available, click Reinstall.
• If an update is available and you want to update the item, click Upgrade.
• If an update is available, but you do not want to update the item, click Reinstall.
After the item is re-installed, its status changes to Installed.
Re-install items on a different device
To perform this task, you must install the BlackBerry App World™ storefront on your BlackBerry® device first.
If you switch to a different device or delete all the data from your device, you can re-install all of the items that you bought from BlackBerry
App World at no additional charge.
1. On the My World screen, press the Menu key.
2. Click Log In.
3. Type the login information for your PayPal® account.
4. Re-install each item individually.
When an item is successfully re-installed, its status changes to Installed.
If you had free or trial items on your previous device, you have to download the free or trial items again.
Related topics
An item appears as "Unavailable for this device", 11
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About security
About security
The BlackBerry® Internet Service is designed to use SSL to create a highly secure connection to the BlackBerry App World™ storefront from
BlackBerry devices. SSL is the standard encryption protocol that is used in online banking, ecommerce, and other wireless services.
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Troubleshooting
Troubleshooting
Free or trial items do not appear
If you switch to a different BlackBerry® device or delete all of the data from your device, you must download free or trial items again.
An item appears as "Unavailable for this device"
If the status of an item appears as "Unavailable for this device", the item is not compatible with your BlackBerry® device. If the item becomes
compatible later, its status changes to "Uninstalled", and you can re-install it.
I cannot install an item because there is not enough memory
Try performing the following actions:
• Remove applications from the My World screen.
• Delete media files.
• Clear the browser cache.
For more information about best practices for managing memory and optimizing your device performance, on the Home screen of your
BlackBerry® device, click the Help icon.
Related topics
Check the amount of available memory for items, 7
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Glossary
MMS
Multimedia Messaging Service
SMS
Short Message Service
SSL
Secure Sockets Layer
Glossary
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Provide feedback
To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.
Provide feedback
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User Guide
Legal notice
Legal notice
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