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AOL INSTANT MESSENGER SERVICE
User Manual
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Blackberry AOL INSTANT MESSENGER SERVICE User Manual

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User Guide
AOL Instant Messenger service (AIM service) for BlackBerry
Smartphones
BlackBerry Smartphone with a Touch Screen
Version: 2.2
SWDT396951-431221-0812043015-001
Contents
Basics............................................................................................................................................................................................................................................. 3
Sign in to the AIM service for BlackBerry devices............................................................................................................................................................................ 3
Delete the AIM service for BlackBerry devices................................................................................................................................................................................. 3
Buddies.......................................................................................................................................................................................................................................... 5
About Buddies........................................................................................................................................................................................................................................ 5
Add a Buddy............................................................................................................................................................................................................................................ 5
View a Buddy's information.................................................................................................................................................................................................................. 5
Associate a Buddy with a contact in the main contact list on your BlackBerry device.............................................................................................................. 5
Delete a Buddy....................................................................................................................................................................................................................................... 5
Block a Buddy......................................................................................................................................................................................................................................... 6
View blocked Buddies........................................................................................................................................................................................................................... 6
Hide offline Buddies.............................................................................................................................................................................................................................. 6
A Buddy no longer appears in my Buddy List.................................................................................................................................................................................... 6
Groups........................................................................................................................................................................................................................................... 7
Add a group............................................................................................................................................................................................................................................ 7
Rename a group..................................................................................................................................................................................................................................... 7
Delete a group........................................................................................................................................................................................................................................ 7
Send a message..................................................................................................................................................................................................................................... 9
Send a message to a user that is not in your Buddy List................................................................................................................................................................. 9
Open a conversation............................................................................................................................................................................................................................. 9
Add an emoticon.................................................................................................................................................................................................................................... 9
Send a picture to a contact.................................................................................................................................................................................................................. 9
Accept or decline a picture from a Buddy.......................................................................................................................................................................................... 9
Switch conversations............................................................................................................................................................................................................................. 10
Call or send an email message to a contact quickly during a conversation................................................................................................................................. 10
Send a conversation as an email message......................................................................................................................................................................................... 10
Copy a conversation.............................................................................................................................................................................................................................. 10
Clear a conversation.............................................................................................................................................................................................................................. 10
End a conversation................................................................................................................................................................................................................................ 10
Stop grouping messages in conversations........................................................................................................................................................................................ 10
I am not receiving notification for incoming messages................................................................................................................................................................... 11
Text sometimes changes after I type it............................................................................................................................................................................................... 11
Conversation history.................................................................................................................................................................................................................. 13
View the conversation history for a contact...................................................................................................................................................................................... 13
Delete a conversation history.............................................................................................................................................................................................................. 13
Availability.................................................................................................................................................................................................................................... 15
About the availability status................................................................................................................................................................................................................ 15
Change your availability status........................................................................................................................................................................................................... 15
Create a custom availability status..................................................................................................................................................................................................... 15
Delete custom availability statuses.................................................................................................................................................................................................... 15
Receive notification when a contact becomes available................................................................................................................................................................. 15
About sound profiles............................................................................................................................................................................................................................. 16
Change a sound profile......................................................................................................................................................................................................................... 16
Legal notice.................................................................................................................................................................................................................................. 17
User Guide

Basics

Basics

About the AIM service for BlackBerry devices

You can use the AIM® service for BlackBerry® devices to chat with other AIM® service users from your BlackBerry device. To use the AIM service for BlackBerry devices, you must have an AIM screen name. To get an AIM screen name, visit https://reg.my.screenname.aol.com/
_cqr/registration/initRegistration.psp. For more information about the AIM service, visit www.aim.aol.com.
You can send and receive email messages and use other applications on your device while the AIM service for BlackBerry devices is running. When you receive a new instant message, an indicator appears in the device status section of the screen.

Sign in to the AIM service for BlackBerry devices

1. On the Home screen or in the application list, click AOL Instant Messenger.
2. Type your AIM® screen name and password.
3. Click Sign In.
To sign out, press the Menu key. Click Sign Out.

Delete the AIM service for BlackBerry devices

1. In the device options, click Advanced Options.
2. Click Applications.
3. Highlight the AIM® service for BlackBerry® devices application.
4. Press the Menu key.
5. Click Delete.
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Buddies
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Buddies

Buddies

About Buddies

The Buddy List® displays your list of individual contacts, or Buddies. The Buddy List groups Buddies automatically according to whether they are using the AIM® service from a mobile device or a computer. The AIM® service for BlackBerry® devices uses your existing Buddy List from your AIM service account.

Add a Buddy

1. On the Buddy List® screen, press the Menu key.
2. Click Add Buddy.
3. In the Group Name drop-down list, click a group.
4. In the screen name field, perform one of the following actions:
• Type a screen name.
• Type part of the name of a contact in the main contact list on your BlackBerry® device. Click a contact name.
5. Click OK.
6. To associate the Buddy with a contact in the main contact list on your BlackBerry device, perform one of the following actions:
• If the Buddy is in your main contact list, click Select Contact. Click an email address.
• If the Buddy is not in your main contact list, click New Contact. Type the contact information. Press the Menu key. Click Save.

View a Buddy's information

1. On the Buddy List® screen, highlight a Buddy.
2. Press the Menu key.
3. Click Buddy Info.

Associate a Buddy with a contact in the main contact list on your BlackBerry device

You can associate a Buddy with a contact in your main contact list who has an email address, phone number, or both. You can then call or send an email message to the Buddy quickly during a conversation.
1. In the Buddy List®, highlight a Buddy.
2. Press the Menu key.
3. Click Link to BlackBerry Contact.
4. Perform one of the following actions:
• If the Buddy is in your main contact list, click Select Contact. Highlight an email address. Press the Menu key. Click Continue.
• If the Buddy is not in your main contact list, click New Contact. Type the contact information. Press the Menu key. Click Save.

Delete a Buddy

1. On the Buddy List® screen, highlight a Buddy.
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2. Press the Menu key.
3. Click Delete Buddy.

Block a Buddy

Block a Buddy
Blocking a Buddy prevents that Buddy from sending you AIM® service messages. If you block a Buddy, you appear as offline in that person's Buddy List®.
1. On the Buddy List screen, highlight a Buddy.
2. Press the Menu key.
3. Click Block.
To unblock a Buddy, on the Buddy List screen, highlight a Buddy. Press the Menu key. Click Unblock.

View blocked Buddies

1. On the Buddy List® screen, press the Menu key.
2. Click Options.
3. Change the Show Blocked Buddies field to Yes.
4. Press the Menu key.
5. Click Save.
To hide blocked Buddies again, change the Show Blocked Buddies field to No.

Hide offline Buddies

1. On the Buddy List® screen, press the Menu key.
2. Click Options.
3. Change the Show Offline Buddies field to No.
4. Press the Menu key.
5. Click Save.
To view offline Buddies again, change the Show Offline Buddies field to Group.

A Buddy no longer appears in my Buddy List

Try performing the following actions:
• If you have set the AIM® service for BlackBerry® devices to hide offline Buddies, on the Options screen, change the Show Offline Buddies field to view offline Buddies.
• If you have collapsed the group that the Buddy is in, expand the group. On the Buddy List® screen, click the group.
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Groups

Add a group

1. In the Buddy List®, press the Menu key.
2. Click Add Group.
3. In the Group Name field, type a group name.
4. Click OK.

Rename a group

1. In the Buddy List®, highlight a group.
2. Press the Menu key.
3. Click Rename Group.
4. Type a group name.
5. Click OK.

Delete a group

You must move all Buddies out of a group before you can delete that group.
Groups
1. In the Buddy List®, highlight a group.
2. Press the Menu key.
3. Click Delete Group.
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Conversations
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Conversations

Send a message

1. In the Buddy List®, click an online Buddy.
2. Type a message.
3. Press the Enter key.

Send a message to a user that is not in your Buddy List

1. On the Buddy List® screen, press the Menu key.
2. Click Send IM to.
3. Type a screen name.
4. Click OK.

Open a conversation

Conversations appear in the Conversations list and, by default, in the main message list on your BlackBerry® device. In the Conversations list, click an online Buddy.
Conversations

Add an emoticon

1. When you are composing a message, press the Emoticon key.
2. Click an emoticon.

Send a picture to a contact

1. During a conversation, press the Menu key.
2. Click Insert Media.
3. Click a picture.

Accept or decline a picture from a Buddy

1. On the Buddy List® screen, click a conversation.
2. Click Accept or Decline.

Prevent conversations from appearing in the main message list

1. On the Buddy List® screen, press the Menu key.
2. Click Options.
3. Change the Show Conversations in Message List field to No.
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4. Press the Menu key.
5. Click Save.

Switch conversations

Switch conversations
1. During a conversation, press the Menu key.
2. Click Switch Conversation.
3. Click a Buddy.

Call or send an email message to a contact quickly during a conversation

To perform this task, the Buddy must be associated with a contact in the main contact list on your BlackBerry® device.
During a conversation, perform any of the following actions:
• Press the Menu key. Click Call <Contact Name>.
• Press the Menu key. Click Email <Contact Name>.

Send a conversation as an email message

1. During a conversation, press the Menu key.
2. Click Email Conversation.

Copy a conversation

1. During a conversation, press the Menu key.
2. Click Copy Conversation.

Clear a conversation

1. During a conversation, press the Menu key.
2. Click Clear Conversation.

End a conversation

1. During a conversation, press the Menu key.
2. Click End Conversation.

Stop grouping messages in conversations

In a conversation, by default, consecutive messages that you send or receive are grouped together.
1. On the Buddy List® screen, press the Menu key.
2. Click Options.
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3. In the Group Messages in Conversation drop-down list, click No.
4. Press the Menu key.
5. Click Save.

I am not receiving notification for incoming messages

I am not receiving notification for incoming messages
In the sounds application, try performing the following actions:
• Verify that the All Alerts Off sound profile is not selected.
• Verify that the Volume fields in the AIM New Message item are not set to Silent.
• Change the notification options for the AIM New Message item.

Text sometimes changes after I type it

If AutoText recognizes specific text, it is designed to replace the text that you type with the AutoText entry automatically.
• To view or change AutoText entries, during a conversation, press the Menu key. Click Edit AutoText.
For more information about AutoText, click Help on your BlackBerry® device.
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Conversation history
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Conversation history

Conversation history

View the conversation history for a contact

To perform this task, on the Options screen, the Save Message History field must be set to save conversations on your BlackBerry® device or on a media card.
1. On the Buddy List® screen, highlight a Buddy.
2. Press the Menu key.
3. Click View History.
4. Click a conversation history.

Delete a conversation history

1. On the Buddy List® screen, highlight a Buddy.
2. Press the Menu key.
3. Click View History.
4. Press the Menu key.
5. Perform one of the following actions:
• To delete the conversation history for an individual Buddy, click Delete Contact's History.
• To delete the conversation history for all Buddies, click Delete Complete History.
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Availability
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Availability

Availability

About the availability status

Your availability status is made up of a status message and an availability indicator. You can create a custom availability status by typing your own status message and choosing an availability indicator. By default, the availability indicator appears as available.

Change your availability status

1. On the Buddy List® screen, press the Menu key.
2. Click My Status.
3. Click an availability status.
Note: If you change your availability status to invisible, you appear as offline to your Buddies and they cannot send you messages.

Create a custom availability status

1. On the Buddy List® screen, press the Menu key.
2. Click My Status.
3. Click Edit Away Messages.
4. Type a status message.
5. To add the custom availability status to the status list, select the Add to message list check box.
6. Click OK.

Delete custom availability statuses

1. On the Buddy List® screen, press the Menu key.
2. Click My Status.
3. Click Clear All Away Messages.

Receive notification when a contact becomes available

You can set alerts to receive notification when a Buddy is available.
1. In the Buddy List®, highlight an offline Buddy.
2. Press the Menu key.
3. Click Set Alert.
4. Click OK.
To turn off an availability alert for a Buddy, highlight the Buddy. Press the Menu key. Click Clear Alert.
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About sound profiles

About sound profiles
You can set notification options, such as vibrate or tone, for the AIM® service for BlackBerry® devices in the sounds application. The AIM® Alert sound profile specifies how you are notified when a Buddy that you have set an availability alert for becomes available. The AIM® New Message sound profile specifies how you are notified of incoming AIM® messages.

Change a sound profile

1. In the sounds application, perform one of the following actions:
• To change the Normal sound profile, click Ringtones.
• To change a custom sound profile, click Custom Profiles. Click a profile.
2. Click the application or item that you want to change.
3. Change the notification information.
4. Press the Menu key.
5. Click Save.
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Legal notice

Legal notice
This guide describes tasks associated with a BlackBerry® device with a touch screen.
©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world.
AOL, AIM, Buddy List, and Instant Messenger are trademarks of AOL LCC. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners.
The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents.
This documentation including all documentation incorporated by reference herein such as documentation provided or made available at
www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee,
representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all.
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Legal notice
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