Blackberry 8820 User Manual

User Guide

BlackBerry 8820 Smartphone

SWDT163171-163171-0403091105-001

Contents

BlackBerry basics ................................................................................................................................................................................................................................ 11

Switch applications ........................................................................................................................................................................................................................................ 11

Assign an application to a Convenience key .............................................................................................................................................................................................. 11

Set owner information ................................................................................................................................................................................................................................... 11

Turn on standby mode ................................................................................................................................................................................................................................... 11

About links ....................................................................................................................................................................................................................................................... 11

Create a link for a PIN ................................................................................................................................................................................................................................... 12

Expand a folder .............................................................................................................................................................................................................................................. 12

Collapse a folder ............................................................................................................................................................................................................................................ 12

BlackBerry basics shortcuts ......................................................................................................................................................................................................................... 12

No application opens when I press a Convenience key .......................................................................................................................................................................... 12

Shortcuts .............................................................................................................................................................................................................................................. 13

BlackBerry basics shortcuts ......................................................................................................................................................................................................................... 12

Phone shortcuts ............................................................................................................................................................................................................................................. 13

Message shortcuts ......................................................................................................................................................................................................................................... 13

Typing shortcuts ............................................................................................................................................................................................................................................ 14

Search shortcuts ............................................................................................................................................................................................................................................ 15

Attachment shortcuts ................................................................................................................................................................................................................................... 15

Browser shortcuts .......................................................................................................................................................................................................................................... 16

Media shortcuts ............................................................................................................................................................................................................................................. 16

Maps shortcuts ............................................................................................................................................................................................................................................... 17

Calendar shortcuts ........................................................................................................................................................................................................................................ 17

Phone .................................................................................................................................................................................................................................................... 19

Phone basics .................................................................................................................................................................................................................................................. 19

Emergency calls ............................................................................................................................................................................................................................................. 21

Volume ............................................................................................................................................................................................................................................................. 21

Voice dialing .................................................................................................................................................................................................................................................. 22

Voice mail ....................................................................................................................................................................................................................................................... 24

Speed dial ...................................................................................................................................................................................................................................................... 24

Conference calls ............................................................................................................................................................................................................................................ 25

Caller ID ......................................................................................................................................................................................................................................................... 26

Call logs .......................................................................................................................................................................................................................................................... 27

Call waiting .................................................................................................................................................................................................................................................... 28

Call forwarding ............................................................................................................................................................................................................................................. 29

Call blocking ................................................................................................................................................................................................................................................... 31

Fixed dialing .................................................................................................................................................................................................................................................. 32

Smart dialing ................................................................................................................................................................................................................................................. 33

TTY support .................................................................................................................................................................................................................................................... 34

Multiple phone numbers .............................................................................................................................................................................................................................. 35

Phone options ................................................................................................................................................................................................................................................ 35

Phone shortcuts ............................................................................................................................................................................................................................................. 13

Phone troubleshooting ................................................................................................................................................................................................................................. 37

Voice dialing ....................................................................................................................................................................................................................................... 22

Make a call using a voice command .......................................................................................................................................................................................................... 22

Dial an extension using a voice command ................................................................................................................................................................................................ 22

Use a headset ................................................................................................................................................................................................................................................. 21

Check your phone number using a voice command ................................................................................................................................................................................ 22

Check the wireless coverage level using a voice command ................................................................................................................................................................... 39

Check the battery power level using a voice command ......................................................................................................................................................................... 40

Set the voice dialing language ................................................................................................................................................................................................................... 22

Turn off choice lists for voice commands .................................................................................................................................................................................................. 23

Set the matching sensitivity level for voice commands .......................................................................................................................................................................... 23

Turn off voice prompts ................................................................................................................................................................................................................................. 23

Set playback options for voice dialing ....................................................................................................................................................................................................... 23

Improve voice recognition of numbers ...................................................................................................................................................................................................... 23

Voice dialing troubleshooting ..................................................................................................................................................................................................................... 41

Email messages .................................................................................................................................................................................................................................. 43

Email message basics ................................................................................................................................................................................................................................... 43

Email message folders ................................................................................................................................................................................................................................. 46

Sent messages .............................................................................................................................................................................................................................................. 46

Email message filters ................................................................................................................................................................................................................................... 48

Email message forwarding ........................................................................................................................................................................................................................... 51

Message options ........................................................................................................................................................................................................................................... 52

Message list options ..................................................................................................................................................................................................................................... 54

Message shortcuts ......................................................................................................................................................................................................................................... 13

Message troubleshooting ............................................................................................................................................................................................................................ 57

PIN messages ...................................................................................................................................................................................................................................... 61

PIN message basics ...................................................................................................................................................................................................................................... 61

Sent messages .............................................................................................................................................................................................................................................. 46

Message list options ..................................................................................................................................................................................................................................... 54

Message shortcuts ......................................................................................................................................................................................................................................... 13

Message troubleshooting ............................................................................................................................................................................................................................ 57

SMS text messages ............................................................................................................................................................................................................................. 71

SMS text message basics .............................................................................................................................................................................................................................. 71

Sent messages .............................................................................................................................................................................................................................................. 46

Cell broadcasting .......................................................................................................................................................................................................................................... 74

Message options ........................................................................................................................................................................................................................................... 52

Message list options ..................................................................................................................................................................................................................................... 54

Message shortcuts ......................................................................................................................................................................................................................................... 13

Message troubleshooting ............................................................................................................................................................................................................................ 57

MMS messages ................................................................................................................................................................................................................................... 83

MMS message basics ................................................................................................................................................................................................................................... 83

MMS message attachments ........................................................................................................................................................................................................................ 86

Message options ........................................................................................................................................................................................................................................... 52

Message list options ..................................................................................................................................................................................................................................... 54

Message shortcuts ......................................................................................................................................................................................................................................... 13

Message troubleshooting ............................................................................................................................................................................................................................ 57

Typing .................................................................................................................................................................................................................................................. 95

Typing basics ................................................................................................................................................................................................................................................. 95

Typing input methods .................................................................................................................................................................................................................................. 97

Spelling checker ........................................................................................................................................................................................................................................... 99

Word list ........................................................................................................................................................................................................................................................ 100

AutoText ........................................................................................................................................................................................................................................................ 102

Typing shortcuts ............................................................................................................................................................................................................................................ 14

Typing troubleshooting .............................................................................................................................................................................................................................. 104

Search ................................................................................................................................................................................................................................................ 105

About search ................................................................................................................................................................................................................................................ 105

Search for messages ................................................................................................................................................................................................................................... 105

Search criteria ............................................................................................................................................................................................................................................. 105

View a list of saved searches ..................................................................................................................................................................................................................... 106

Change a saved search .............................................................................................................................................................................................................................. 106

Delete a saved search ................................................................................................................................................................................................................................ 106

Search for messages by contact or subject ............................................................................................................................................................................................ 106

Search for text in a message, attachment, or web page ......................................................................................................................................................................... 45

Search for organizer data and messages that contain specific information ..................................................................................................................................... 107

Search shortcuts ............................................................................................................................................................................................................................................ 15

Attachments ..................................................................................................................................................................................................................................... 109

Attachment basics ...................................................................................................................................................................................................................................... 109

Document attachments .............................................................................................................................................................................................................................. 110

Spreadsheet attachments ............................................................................................................................................................................................................................ 111

Media attachments ...................................................................................................................................................................................................................................... 112

Presentation attachments .......................................................................................................................................................................................................................... 112

vCard contact attachments ........................................................................................................................................................................................................................ 113

Attachment shortcuts ................................................................................................................................................................................................................................... 15

Attachment troubleshooting ...................................................................................................................................................................................................................... 114

Synchronization ................................................................................................................................................................................................................................ 115

About synchronization ................................................................................................................................................................................................................................ 115

Prerequisites: Wireless email reconciliation ............................................................................................................................................................................................ 115

Reconcile email messages over the wireless network ............................................................................................................................................................................ 115

Delete email messages over the wireless network ................................................................................................................................................................................. 115

Prerequisites: Wireless data synchronization .......................................................................................................................................................................................... 116

Synchronize organizer data over the wireless network ......................................................................................................................................................................... 116

About synchronization conflicts ................................................................................................................................................................................................................ 116

Manage email reconciliation conflicts ..................................................................................................................................................................................................... 116

Manage data synchronization conflicts .................................................................................................................................................................................................... 117

About backing up and restoring device data ........................................................................................................................................................................................... 117

Prerequisites: Wireless data restoration ................................................................................................................................................................................................... 117

Delete all device data .................................................................................................................................................................................................................................. 117

Empty the deleted items folder on your computer from your device ................................................................................................................................................... 117

Synchronization troubleshooting .............................................................................................................................................................................................................. 118

Browser ............................................................................................................................................................................................................................................... 121

Browser basics .............................................................................................................................................................................................................................................. 121

Links, pictures, and web page addresses ................................................................................................................................................................................................. 123

Web page requests ...................................................................................................................................................................................................................................... 125

Bookmarks .................................................................................................................................................................................................................................................... 126

Web feeds ..................................................................................................................................................................................................................................................... 128

Browser options ........................................................................................................................................................................................................................................... 130

Browser security .......................................................................................................................................................................................................................................... 133

Browser push ................................................................................................................................................................................................................................................ 135

Browser shortcuts .......................................................................................................................................................................................................................................... 16

Browser troubleshooting ............................................................................................................................................................................................................................ 136

Applications ...................................................................................................................................................................................................................................... 139

Add an application ...................................................................................................................................................................................................................................... 139

View properties for an application ........................................................................................................................................................................................................... 139

Delete a third-party application ............................................................................................................................................................................................................... 139

Receive a device password prompt before you add an application .................................................................................................................................................... 139

View the size of an application database ................................................................................................................................................................................................ 139

Application troubleshooting ...................................................................................................................................................................................................................... 140

Media ................................................................................................................................................................................................................................................... 141

Media file management .............................................................................................................................................................................................................................. 141

Songs, ring tones, and videos .................................................................................................................................................................................................................... 143

Pictures ......................................................................................................................................................................................................................................................... 145

Media card options ..................................................................................................................................................................................................................................... 149

Media shortcuts ............................................................................................................................................................................................................................................. 16

Media troubleshooting ............................................................................................................................................................................................................................... 152

Maps ................................................................................................................................................................................................................................................... 153

Locations ....................................................................................................................................................................................................................................................... 153

Directions ..................................................................................................................................................................................................................................................... 154

Map basics .................................................................................................................................................................................................................................................... 154

Tracking ........................................................................................................................................................................................................................................................ 155

Maps shortcuts ............................................................................................................................................................................................................................................... 17

Map troubleshooting ................................................................................................................................................................................................................................... 157

Contacts ............................................................................................................................................................................................................................................. 159

Contact basics ............................................................................................................................................................................................................................................. 159

Mailing lists ................................................................................................................................................................................................................................................... 161

Caller ID ......................................................................................................................................................................................................................................................... 26

Categories .................................................................................................................................................................................................................................................... 163

Address lookup ............................................................................................................................................................................................................................................ 164

SIM card phone book .................................................................................................................................................................................................................................. 165

Contact list options ..................................................................................................................................................................................................................................... 167

Contact troubleshooting ............................................................................................................................................................................................................................ 168

Calendar ............................................................................................................................................................................................................................................ 169

Calendar basics ........................................................................................................................................................................................................................................... 169

Meetings ........................................................................................................................................................................................................................................................ 171

Calendar options .......................................................................................................................................................................................................................................... 172

Calendar shortcuts ........................................................................................................................................................................................................................................ 17

Calendar troubleshooting .......................................................................................................................................................................................................................... 175

Tasks ................................................................................................................................................................................................................................................... 177

Task basics .................................................................................................................................................................................................................................................... 177

Categories .................................................................................................................................................................................................................................................... 163

Task list options ........................................................................................................................................................................................................................................... 180

Memos ................................................................................................................................................................................................................................................ 183

Memo basics ................................................................................................................................................................................................................................................. 183

Categories .................................................................................................................................................................................................................................................... 163

Memo list options ........................................................................................................................................................................................................................................ 185

Alarm ................................................................................................................................................................................................................................................... 187

About the alarm ........................................................................................................................................................................................................................................... 187

Turn on the alarm ........................................................................................................................................................................................................................................ 187

Silence the alarm ......................................................................................................................................................................................................................................... 187

Calculator .......................................................................................................................................................................................................................................... 189

Use the calculator ....................................................................................................................................................................................................................................... 189

Convert a measurement ............................................................................................................................................................................................................................. 189

Bluetooth technology ...................................................................................................................................................................................................................... 191

Bluetooth technology basics ...................................................................................................................................................................................................................... 191

Bluetooth technology options ................................................................................................................................................................................................................... 192

Bluetooth technology troubleshooting .................................................................................................................................................................................................... 194

Date and time ................................................................................................................................................................................................................................... 197

Set the date and time ................................................................................................................................................................................................................................. 197

Get the date and time from the wireless network automatically ........................................................................................................................................................ 197

Date and time troubleshooting ................................................................................................................................................................................................................. 197

Notification profiles ........................................................................................................................................................................................................................ 199

Notification basics ...................................................................................................................................................................................................................................... 199

LED notification ........................................................................................................................................................................................................................................... 201

Custom notification .................................................................................................................................................................................................................................... 202

Notification profile troubleshooting ....................................................................................................................................................................................................... 204

BlackBerry Messenger .................................................................................................................................................................................................................... 207

Contacts ....................................................................................................................................................................................................................................................... 207

Conversations ............................................................................................................................................................................................................................................. 209

Availability ..................................................................................................................................................................................................................................................... 211

Display and keyboard ...................................................................................................................................................................................................................... 213

Backlighting ................................................................................................................................................................................................................................................. 213

Display options ............................................................................................................................................................................................................................................ 214

Keyboard options ........................................................................................................................................................................................................................................ 215

Themes .......................................................................................................................................................................................................................................................... 217

Display troubleshooting ............................................................................................................................................................................................................................. 217

Language ........................................................................................................................................................................................................................................... 219

Change the display language ................................................................................................................................................................................................................... 219

Add a display language .............................................................................................................................................................................................................................. 219

Delete a display language ......................................................................................................................................................................................................................... 219

About typing input languages ................................................................................................................................................................................................................... 219

Set the typing input language .................................................................................................................................................................................................................... 98

Turn off the shortcut for switching typing input languages ................................................................................................................................................................ 219

Set the voice dialing language ................................................................................................................................................................................................................... 22

Set display options for contacts ................................................................................................................................................................................................................ 167

Language troubleshooting ........................................................................................................................................................................................................................ 220

Wireless network coverage ............................................................................................................................................................................................................ 221

Find information about wireless coverage indicators ............................................................................................................................................................................ 221

Turn off a wireless connection .................................................................................................................................................................................................................. 221

Network connection indicators ................................................................................................................................................................................................................. 221

Turn on wireless coverage notification ................................................................................................................................................................................................... 202

Check the wireless coverage level using a voice command ................................................................................................................................................................... 39

About the preferred wireless network list ............................................................................................................................................................................................... 222

Add a wireless network to the preferred wireless network list ............................................................................................................................................................ 222

Change the order of preferred wireless networks ................................................................................................................................................................................. 223

Delete a wireless network from the preferred wireless network list .................................................................................................................................................. 223

Turn off data service ................................................................................................................................................................................................................................... 223

About roaming ............................................................................................................................................................................................................................................ 224

Switch wireless networks manually ......................................................................................................................................................................................................... 224

Verify the status of network connections and services ........................................................................................................................................................................ 224

Wi-Fi connection settings .......................................................................................................................................................................................................................... 224

Advanced Wi-Fi connection settings ....................................................................................................................................................................................................... 227

UMA connection settings .......................................................................................................................................................................................................................... 229

Wireless network coverage troubleshooting .......................................................................................................................................................................................... 229

Power and battery ............................................................................................................................................................................................................................ 231

Turn off your device ..................................................................................................................................................................................................................................... 231

Set your device to turn on and turn off automatically ........................................................................................................................................................................... 231

Check the battery power level ................................................................................................................................................................................................................... 231

Check the battery power level using a voice command ......................................................................................................................................................................... 40

Reset the device ........................................................................................................................................................................................................................................... 231

Extend battery life ....................................................................................................................................................................................................................................... 231

SIM card ............................................................................................................................................................................................................................................. 233

About the SIM card phone book ............................................................................................................................................................................................................... 165

Load the SIM card phone book ................................................................................................................................................................................................................. 165

Add a contact to your SIM card ............................................................................................................................................................................................................... 165

Copy contacts from your SIM card to your address book ..................................................................................................................................................................... 165

Copy contacts from your address book to your SIM card ..................................................................................................................................................................... 166

Change a SIM card contact ....................................................................................................................................................................................................................... 166

Delete a SIM card contact ......................................................................................................................................................................................................................... 166

Store SMS text messages on your SIM card ............................................................................................................................................................................................. 76

About SIM card security ............................................................................................................................................................................................................................ 235

Protect your SIM card with a PIN code ................................................................................................................................................................................................... 235

Change the SIM card PIN code ................................................................................................................................................................................................................ 235

Change the display name for a phone number ...................................................................................................................................................................................... 235

Security .............................................................................................................................................................................................................................................. 237

Security basics ............................................................................................................................................................................................................................................. 237

Encryption .................................................................................................................................................................................................................................................... 238

Password keeper ......................................................................................................................................................................................................................................... 239

Advanced security ...................................................................................................................................................................................................................................... 242

Smart cards .................................................................................................................................................................................................................................................. 243

VPN settings ............................................................................................................................................................................................................................................... 244

Software tokens .......................................................................................................................................................................................................................................... 245

Security troubleshooting ........................................................................................................................................................................................................................... 246

Third-party application control .................................................................................................................................................................................................... 247

About permissions for third-party applications ..................................................................................................................................................................................... 247

Reset connection permissions for third-party applications ................................................................................................................................................................ 247

About direct Internet connections for third-party applications .......................................................................................................................................................... 247

Set up a direct Internet connection for a third-party application ...................................................................................................................................................... 247

Set permissions for a third-party application ........................................................................................................................................................................................ 247

Connection permissions for third-party applications ........................................................................................................................................................................... 248

Interaction permissions for third-party applications ............................................................................................................................................................................ 248

Data permissions for third-party applications ...................................................................................................................................................................................... 249

BrickBreaker ..................................................................................................................................................................................................................................... 251

About BrickBreaker ..................................................................................................................................................................................................................................... 251

BrickBreaker capsules ................................................................................................................................................................................................................................ 251

BrickBreaker scoring ................................................................................................................................................................................................................................... 251

Play BrickBreaker ....................................................................................................................................................................................................................................... 252

Adjust the volume .......................................................................................................................................................................................................................................... 21

Set the paddle speed .................................................................................................................................................................................................................................. 252

Submit a score to the BrickBreaker high score web site ...................................................................................................................................................................... 252

Check the high scores on the BrickBreaker web site ............................................................................................................................................................................ 252

Service books ................................................................................................................................................................................................................................... 253

About service books ................................................................................................................................................................................................................................... 253

Accept a service book ............................................................................................................................................................................................................................... 253

Delete a service book ................................................................................................................................................................................................................................. 253

Troubleshooting .............................................................................................................................................................................................................................. 255

BlackBerry Basics troubleshooting .......................................................................................................................................................................................................... 255

Phone troubleshooting ................................................................................................................................................................................................................................. 37

Voice dialing troubleshooting ..................................................................................................................................................................................................................... 41

Message troubleshooting ............................................................................................................................................................................................................................ 57