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8707
User Manual
166 pgs1.32 Mb0
Manual del usuario [es]
246 pgs1.13 Mb0
User Manual [fr]
248 pgs1.13 Mb0
User Guide
323 pgs3.45 Mb0
User Manual [de]
250 pgs1.14 Mb0
User Manual [it]
248 pgs1.13 Mb0
User Manual [ja]
329 pgs3.1 Mb0
User Manual [pt]
240 pgs1.08 Mb0
User Manual
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User Guide
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BlackBerry 8707 User Guide

User Guide
BlackBerry 8707 Smartphone
SWDT203206-203206-05242007-001
Contents
BlackBerry basics ................................................................................................................................................................................................................................ 9
Switch applications ....................................................................................................................................................................................................................................... 9
Assign an application to a Convenience key ............................................................................................................................................................................................. 9
Set owner information ................................................................................................................................................................................................................................... 9
About links ...................................................................................................................................................................................................................................................... 9
Create a link for a PIN ................................................................................................................................................................................................................................... 9
Expand a folder ............................................................................................................................................................................................................................................. 10
BlackBerry basics shortcuts ........................................................................................................................................................................................................................ 10
Shortcuts .............................................................................................................................................................................................................................................. 11
BlackBerry basics shortcuts ........................................................................................................................................................................................................................ 10
Phone shortcuts ............................................................................................................................................................................................................................................. 11
Message shortcuts ......................................................................................................................................................................................................................................... 11
Typing shortcuts ........................................................................................................................................................................................................................................... 12
Search shortcuts ........................................................................................................................................................................................................................................... 13
Map shortcuts ............................................................................................................................................................................................................................................... 15
Calendar shortcuts ....................................................................................................................................................................................................................................... 15
Phone basics .................................................................................................................................................................................................................................................. 17
Emergency calls ............................................................................................................................................................................................................................................ 19
Volume ........................................................................................................................................................................................................................................................... 19
Voice mail ...................................................................................................................................................................................................................................................... 20
Speed dial ..................................................................................................................................................................................................................................................... 20
Conference calls ........................................................................................................................................................................................................................................... 21
Caller ID ......................................................................................................................................................................................................................................................... 22
Call logs ......................................................................................................................................................................................................................................................... 23
Call waiting ................................................................................................................................................................................................................................................... 24
Call forwarding ............................................................................................................................................................................................................................................. 25
Call blocking ................................................................................................................................................................................................................................................. 27
Fixed dialing ................................................................................................................................................................................................................................................. 28
Smart dialing ................................................................................................................................................................................................................................................ 29
Multiple phone numbers .............................................................................................................................................................................................................................. 31
Phone options ................................................................................................................................................................................................................................................ 31
Phone shortcuts ............................................................................................................................................................................................................................................. 11
Phone troubleshooting ................................................................................................................................................................................................................................ 33
Email messages ................................................................................................................................................................................................................................. 35
Email message basics .................................................................................................................................................................................................................................. 35
Email message folders ................................................................................................................................................................................................................................ 38
Email message filters .................................................................................................................................................................................................................................. 40
Message options .......................................................................................................................................................................................................................................... 44
Message list options ................................................................................................................................................................................................................................... 46
Message shortcuts ......................................................................................................................................................................................................................................... 11
Message troubleshooting ........................................................................................................................................................................................................................... 49
PIN messages .................................................................................................................................................................................................................................... 53
PIN message basics ..................................................................................................................................................................................................................................... 53
Message list options ................................................................................................................................................................................................................................... 46
Message shortcuts ......................................................................................................................................................................................................................................... 11
Message troubleshooting ........................................................................................................................................................................................................................... 49
SMS text message basics ........................................................................................................................................................................................................................... 63
Cell broadcasting ........................................................................................................................................................................................................................................ 66
Message options .......................................................................................................................................................................................................................................... 44
Message list options ................................................................................................................................................................................................................................... 46
Message shortcuts ......................................................................................................................................................................................................................................... 11
Message troubleshooting ........................................................................................................................................................................................................................... 49
MMS messages .................................................................................................................................................................................................................................. 75
MMS message basics ................................................................................................................................................................................................................................... 75
MMS message attachments ....................................................................................................................................................................................................................... 78
Message options .......................................................................................................................................................................................................................................... 44
Message list options ................................................................................................................................................................................................................................... 46
Message shortcuts ......................................................................................................................................................................................................................................... 11
Message troubleshooting ........................................................................................................................................................................................................................... 49
Typing .................................................................................................................................................................................................................................................. 87
Typing basics ................................................................................................................................................................................................................................................ 87
Typing input methods ................................................................................................................................................................................................................................. 89
Word list ........................................................................................................................................................................................................................................................ 93
AutoText ........................................................................................................................................................................................................................................................ 94
Typing shortcuts ........................................................................................................................................................................................................................................... 12
Typing troubleshooting .............................................................................................................................................................................................................................. 96
Search ................................................................................................................................................................................................................................................. 97
About search ................................................................................................................................................................................................................................................. 97
Search for messages ................................................................................................................................................................................................................................... 97
Search criteria .............................................................................................................................................................................................................................................. 97
View a list of saved searches ..................................................................................................................................................................................................................... 98
Change a saved search ............................................................................................................................................................................................................................... 98
Delete a saved search ................................................................................................................................................................................................................................. 98
Search for messages by contact or subject ............................................................................................................................................................................................. 98
Search for text in a message, attachment, or web page ........................................................................................................................................................................ 37
Search for organizer data and messages that contain specific information ..................................................................................................................................... 99
Attachments ...................................................................................................................................................................................................................................... 101
Attachment basics ...................................................................................................................................................................................................................................... 101
Document attachments ............................................................................................................................................................................................................................. 102
Spreadsheet attachments ......................................................................................................................................................................................................................... 103
Media attachments .................................................................................................................................................................................................................................... 104
vCard contact attachments ...................................................................................................................................................................................................................... 105
Attachment troubleshooting .................................................................................................................................................................................................................... 106
Synchronization .............................................................................................................................................................................................................................. 107
About synchronization ............................................................................................................................................................................................................................... 107
Prerequisites: Wireless email reconciliation .......................................................................................................................................................................................... 107
Reconcile email messages over the wireless network .......................................................................................................................................................................... 107
Delete email messages over the wireless network ............................................................................................................................................................................... 107
Prerequisites: Wireless data synchronization ........................................................................................................................................................................................ 108
Manage email reconciliation conflicts .................................................................................................................................................................................................... 108
Manage data synchronization conflicts ................................................................................................................................................................................................. 109
About backing up and restoring device data ......................................................................................................................................................................................... 109
Prerequisites: Wireless data restoration ................................................................................................................................................................................................ 109
Delete all device data ................................................................................................................................................................................................................................ 109
Empty the deleted items folder on your computer from your device ................................................................................................................................................ 109
Synchronization troubleshooting ............................................................................................................................................................................................................. 110
Browser .............................................................................................................................................................................................................................................. 113
Browser basics ............................................................................................................................................................................................................................................. 113
Links, pictures, and web page addresses ................................................................................................................................................................................................. 115
Bookmarks .................................................................................................................................................................................................................................................... 118
Web feeds .................................................................................................................................................................................................................................................... 120
Browser options .......................................................................................................................................................................................................................................... 122
Browser security ......................................................................................................................................................................................................................................... 124
Browser push .............................................................................................................................................................................................................................................. 126
Browser troubleshooting ........................................................................................................................................................................................................................... 128
Applications ...................................................................................................................................................................................................................................... 131
Add an application ...................................................................................................................................................................................................................................... 131
View properties for an application ........................................................................................................................................................................................................... 131
Delete a third-party application ............................................................................................................................................................................................................... 131
Receive a device password prompt before you add an application .................................................................................................................................................... 131
View the size of an application database ................................................................................................................................................................................................ 131
Media ................................................................................................................................................................................................................................................. 133
Media file management ............................................................................................................................................................................................................................. 133
Ring tones .................................................................................................................................................................................................................................................... 134
Pictures ........................................................................................................................................................................................................................................................ 136
Maps ................................................................................................................................................................................................................................................... 141
Locations ...................................................................................................................................................................................................................................................... 141
Map basics ................................................................................................................................................................................................................................................... 142
Tracking ....................................................................................................................................................................................................................................................... 143
Map shortcuts ............................................................................................................................................................................................................................................... 15
Maps troubleshooting ............................................................................................................................................................................................................................... 145
Contacts ............................................................................................................................................................................................................................................ 147
Contact basics ............................................................................................................................................................................................................................................. 147
Caller ID ......................................................................................................................................................................................................................................................... 22
Categories .................................................................................................................................................................................................................................................... 151
Address lookup ........................................................................................................................................................................................................................................... 152
SIM card phone book ................................................................................................................................................................................................................................. 153
Contact list options .................................................................................................................................................................................................................................... 155
Contact troubleshooting ........................................................................................................................................................................................................................... 156
Calendar ............................................................................................................................................................................................................................................ 157
Calendar basics ........................................................................................................................................................................................................................................... 157
Meetings ...................................................................................................................................................................................................................................................... 159
Calendar shortcuts ....................................................................................................................................................................................................................................... 15
Tasks .................................................................................................................................................................................................................................................. 165
Task basics .................................................................................................................................................................................................................................................. 165
Categories .................................................................................................................................................................................................................................................... 151
Task list options .......................................................................................................................................................................................................................................... 168
Memo basics ................................................................................................................................................................................................................................................. 171
Categories .................................................................................................................................................................................................................................................... 151
Alarm .................................................................................................................................................................................................................................................. 175
About the alarm .......................................................................................................................................................................................................................................... 175
Turn on the alarm ....................................................................................................................................................................................................................................... 175
Silence the alarm ........................................................................................................................................................................................................................................ 175
Calculator .......................................................................................................................................................................................................................................... 177
Use the calculator ....................................................................................................................................................................................................................................... 177
Convert a measurement ............................................................................................................................................................................................................................. 177
Bluetooth technology ..................................................................................................................................................................................................................... 179
Bluetooth technology basics .................................................................................................................................................................................................................... 179
Bluetooth technology troubleshooting ................................................................................................................................................................................................... 182
Date and time .................................................................................................................................................................................................................................. 185
Set the date and time ................................................................................................................................................................................................................................ 185
Get the date and time from the wireless network automatically ....................................................................................................................................................... 185
Date and time troubleshooting ................................................................................................................................................................................................................ 185
Notification profiles ....................................................................................................................................................................................................................... 187
Notification basics ..................................................................................................................................................................................................................................... 187
LED notification .......................................................................................................................................................................................................................................... 189
Custom notification ................................................................................................................................................................................................................................... 190
Notification profile troubleshooting ....................................................................................................................................................................................................... 192
BlackBerry Messenger ................................................................................................................................................................................................................... 195
Contacts ...................................................................................................................................................................................................................................................... 195
Conversations ............................................................................................................................................................................................................................................. 197
Availability .................................................................................................................................................................................................................................................. 199
Display and keyboard .................................................................................................................................................................................................................... 201
Backlighting ................................................................................................................................................................................................................................................ 201
Display options .......................................................................................................................................................................................................................................... 202
Keyboard options ....................................................................................................................................................................................................................................... 203
Themes ........................................................................................................................................................................................................................................................ 204
Display troubleshooting ........................................................................................................................................................................................................................... 204
Change the display language .................................................................................................................................................................................................................. 207
Add a display language ............................................................................................................................................................................................................................ 207
Delete a display language ........................................................................................................................................................................................................................ 207
About typing input languages ................................................................................................................................................................................................................. 207
Set the typing input language ................................................................................................................................................................................................................... 90
Turn off the shortcut for switching typing input languages ............................................................................................................................................................... 207
Set display options for contacts ............................................................................................................................................................................................................... 155
Language troubleshooting ....................................................................................................................................................................................................................... 208
Find information about wireless coverage indicators ......................................................................................................................................................................... 209
Turn off the connection to the wireless network .................................................................................................................................................................................. 209
Turn on wireless coverage notification ................................................................................................................................................................................................... 190
About the preferred wireless network list ............................................................................................................................................................................................. 209
Add a wireless network to the preferred wireless network list .......................................................................................................................................................... 209
Set the wireless network connection speed ........................................................................................................................................................................................... 210
Change the order of preferred wireless networks ................................................................................................................................................................................. 210
Delete a wireless network from the preferred wireless network list .................................................................................................................................................. 210
Turn off data service ................................................................................................................................................................................................................................... 211
Switch wireless networks manually .......................................................................................................................................................................................................... 211
Wireless network coverage troubleshooting .......................................................................................................................................................................................... 212
Turn off your device .................................................................................................................................................................................................................................... 213
Set your device to turn on and turn off automatically .......................................................................................................................................................................... 213
Reset the device .......................................................................................................................................................................................................................................... 213
SIM card ............................................................................................................................................................................................................................................ 215
Load the SIM card phone book ................................................................................................................................................................................................................. 153
Add a contact to your SIM card ............................................................................................................................................................................................................... 153
Copy contacts from your address book to your SIM card .................................................................................................................................................................... 154
Change a SIM card contact ...................................................................................................................................................................................................................... 154
Delete a SIM card contact ........................................................................................................................................................................................................................ 154
Store SMS text messages on your SIM card ............................................................................................................................................................................................ 68
About SIM card security ............................................................................................................................................................................................................................ 217
Protect your SIM card with a PIN code ................................................................................................................................................................................................... 217
Change the SIM card PIN code ................................................................................................................................................................................................................ 217
Change the display name for a phone number ...................................................................................................................................................................................... 217
Security ............................................................................................................................................................................................................................................. 219
Security basics ............................................................................................................................................................................................................................................ 219
Encryption ................................................................................................................................................................................................................................................... 220
Password keeper ......................................................................................................................................................................................................................................... 221
Advanced security ..................................................................................................................................................................................................................................... 224
Smart cards ................................................................................................................................................................................................................................................. 225
Security troubleshooting .......................................................................................................................................................................................................................... 226
Third-party application control ................................................................................................................................................................................................... 227
About permissions for third-party applications .................................................................................................................................................................................... 227
Reset connection permissions for third-party applications ............................................................................................................................................................... 227
About direct Internet connections for third-party applications ......................................................................................................................................................... 227
Set up a direct Internet connection for a third-party application ...................................................................................................................................................... 227
Set permissions for a third-party application ........................................................................................................................................................................................ 227
Connection permissions for third-party applications .......................................................................................................................................................................... 228
Interaction permissions for third-party applications ........................................................................................................................................................................... 228
Data permissions for third-party applications ...................................................................................................................................................................................... 229
BrickBreaker capsules ................................................................................................................................................................................................................................ 231
BrickBreaker scoring ................................................................................................................................................................................................................................. 232
Play BrickBreaker ....................................................................................................................................................................................................................................... 232
Adjust the volume for BrickBreaker ........................................................................................................................................................................................................ 232
Set the paddle speed ................................................................................................................................................................................................................................. 232
Service books .................................................................................................................................................................................................................................. 235
About service books .................................................................................................................................................................................................................................. 235
Accept a service book .............................................................................................................................................................................................................................. 235
Delete a service book ................................................................................................................................................................................................................................ 235
Troubleshooting .............................................................................................................................................................................................................................. 237
BlackBerry basics troubleshooting .......................................................................................................................................................................................................... 237
Phone troubleshooting ................................................................................................................................................................................................................................ 33
Message troubleshooting ........................................................................................................................................................................................................................... 49
Typing troubleshooting .............................................................................................................................................................................................................................. 96
Attachment troubleshooting .................................................................................................................................................................................................................... 106
Synchronization troubleshooting ............................................................................................................................................................................................................. 110
Browser troubleshooting ........................................................................................................................................................................................................................... 128
Maps troubleshooting ............................................................................................................................................................................................................................... 145
Contact troubleshooting ........................................................................................................................................................................................................................... 156
Bluetooth technology troubleshooting ................................................................................................................................................................................................... 182
Date and time troubleshooting ................................................................................................................................................................................................................ 185
Notification profile troubleshooting ....................................................................................................................................................................................................... 192
Display troubleshooting ........................................................................................................................................................................................................................... 204
Language troubleshooting ....................................................................................................................................................................................................................... 208
Wireless network coverage troubleshooting .......................................................................................................................................................................................... 212
Security troubleshooting .......................................................................................................................................................................................................................... 226
Diagnostic reports ..................................................................................................................................................................................................................................... 247
Legal notice ..................................................................................................................................................................................................................................... 253
BlackBerry basics
Switch applications
1. In any application, click the trackwheel.
2. Click Switch Application.
3. Perform one of the following actions:
• If the application that you want to switch to appears, highlight an application and press the Enter key.
• If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key.
Assign an application to a Convenience key
Your BlackBerry® device has one Convenience key on the front of the device and one on the left side. Depending on your theme, you might not be able to change the application that is assigned to a Convenience key.
1. In the device options, click Screen/Keyboard.
2. Set the Convenience Key Opens fields.
3. Click the trackwheel.
4. Click Save.
Set owner information
1. In the device options, click Owner.
2. Type your contact information.
3. Click the trackwheel.
4. Click Save.
About links
Links appear on your BlackBerry® device as underlined text. You can have links to various items such as phone numbers, web sites, and email addresses and can use these links to make calls, visit web sites, or start composing messages quickly.
Create a link for a PIN
You can create a link for a PIN in messages, memos, tasks, or calendar entries. If you click the link, you can send a PIN message. When typing text, type pin: and the PIN.
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Expand a folder
1. Click a folder with a plus sign (+) beside it.
2. Click Expand.
Collapse a folder
1. Click a folder with a minus sign (-) beside it.
2. Click Collapse.
BlackBerry basics shortcuts
• To move the cursor, roll the trackwheel.
• To move the cursor in a different direction, hold the Alt key and roll the trackwheel.
• To exit a screen or move back a page in the browser, press the Escape key.
• To move to a list item or menu item, type the first letter of the item.
• To select or clear a check box, press the Space key.
• To view available values in a field, press the Alt key.
• To switch applications, hold the Alt key and press the Escape key. Continue to hold the Alt key and highlight an application. Release the Alt key.
• To return to the Home screen, press the End key.
• To switch between the active notification profile and the Vibrate notification profile, hold the Mute key.
• To turn on a theme or notification profile, highlight a theme or notification profile. Press the Space key.
• To delete a highlighted item, press the Backspace/Delete key.
No application opens when I press a Convenience key
Verify that you have not deleted the application that you assigned to the key. Assign a different application to the key.
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Shortcuts
BlackBerry basics shortcuts
• To move the cursor, roll the trackwheel.
• To move the cursor in a different direction, hold the Alt key and roll the trackwheel.
• To exit a screen or move back a page in the browser, press the Escape key.
• To move to a list item or menu item, type the first letter of the item.
• To select or clear a check box, press the Space key.
• To view available values in a field, press the Alt key.
• To switch applications, hold the Alt key and press the Escape key. Continue to hold the Alt key and highlight an application. Release the Alt key.
• To return to the Home screen, press the End key.
• To switch between the active notification profile and the Vibrate notification profile, hold the Mute key.
• To turn on a theme or notification profile, highlight a theme or notification profile. Press the Space key.
• To delete a highlighted item, press the Backspace/Delete key.
Phone shortcuts
• To answer a call, press the Send key.
• To insert a plus sign (+) when typing a phone number, hold 0.
• To add an extension to a phone number, press the Alt key and the X key. Type the extension number.
• To assign a speed dial number to a key, on the Home screen or in the phone, hold the key.
• To turn on the speakerphone during a call, press the Speakerphone key. To turn off the speakerphone during a call, press the Speakerphone key.
• To check your voice mail, hold 1.
• To type a letter in a phone number field, press the Alt key and the letter key.
• To move to the top of the Phone screen, press the Space key.
• To view the last phone number that you typed in the phone, press the Space key and the Enter key. Press the Send key to dial the number.
• To view your contact list in the phone, hold the Send key.
• To switch phone numbers, in the phone, click your active phone number. Click a phone number.
Message shortcuts
In a message
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• To reply to a message, press R.
• To reply to all, press L.
• To forward a message, press F.
• To file a highlighted email message, press I.
• To view the email address of a contact, in a message, highlight the contact. Press Q. To view the display name, press Q.
In a message list
• To open a highlighted message, press the Enter key.
• To compose a message from a message list, press C.
• To mark a message as opened or unopened, press the Alt key and U.
• To view received messages, press the Alt key and I.
• To view sent messages, press the Alt key and O.
• To view voice mail messages, press the Alt key and V.
• To view SMS text messages, press the Alt key and S.
• To view call logs, press the Alt key and P.
• To view all your messages, press the Escape key.
Move around a message list
• To move up a screen, press the Shift key and the Space key.
• To move down a screen, press the Space key.
• To move to the top of a message list, press T.
• To move to the bottom of a message list, press B.
• To move to the next date, press N.
• To move to the previous date, press P.
• To move to the next unopened item, press U.
• To move to the next related message, press J.
• To move to the previous related message, press K.
Typing shortcuts
• To insert a period, press the Space key twice. The next letter is capitalized.
• To capitalize a letter, hold the letter key until the capitalized letter appears.
• To type the alternate character on a key, press the Alt key and the character key.
• To type an accented or special character, hold the letter key and roll the trackwheel. For example, to type ü, hold U and roll the trackwheel up until ü appears. Release the letter key when the accented or special character appears.
• To type a number in a number field, press a number key. You do not need to press the Alt key.
• To type a number in a text field, hold the Alt key and press the number key.
• To turn on NUM lock, press the Alt key and the Left Shift key. To turn off NUM lock, press the Shift key.
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• To turn on CAP lock, press the Alt key and the Right Shift key. To turn off CAP lock, press the Shift key.
• To switch typing input languages, in the device options, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold the Alt key and press the Enter key. Continue to hold the Alt key and highlight a language. Release the
Alt key.
Insert symbols
• To insert an at sign (@) or a period (.) in an email address field, press the Space key.
• To type a symbol, press the Symbol key. Type the letter that appears below the symbol.
• To type the currency symbol assigned to the Currency key, press the Currency key.
Work with text
• To highlight a line of text, press the Shift key and roll the trackwheel.
• To highlight text character by character, hold the Shift key and roll the trackwheel.
• To cancel a text selection, press the Escape key.
• To cut highlighted text when typing, press the Shift key and the Backspace/Delete key.
• To copy highlighted text when typing, press the Alt key and click the trackwheel.
• To paste highlighted text when typing, press the Shift key and click the trackwheel.
Search shortcuts
• To search for a contact in a list of contacts, type the contact name or initials separated by a space.
• To search for text in a message, press S.
• To search for text in an attachment or on a web page, press F.
• To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. Press F.
Attachment shortcuts
• To search for text in an attachment, press F.
• To move to the last cursor position after closing and reopening an attachment, press G.
In a spreadsheet
• To move to a specific cell, press G.
• To view the content of a cell, press the Space key.
• To switch worksheets, press V. Highlight a worksheet. Press the Enter key.
• To view hidden columns or rows, press H. To hide the columns or rows, press H.
In a presentation
• To switch presentation views, press M.
• To move to the next slide, press N.
• To move to the previous slide, press P.
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• To move to the last cursor position after closing and reopening a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view. Press G.
Browser shortcuts
• To insert a period (.) in the Go To dialog box, press the Space key.
• To insert a slash mark (/) in the Go To dialog box, press the Shift key and the Space key.
• To stop loading a web page, press the Escape key.
• To close the browser, hold the Escape key.
On a web page
• To move to a specific web page, press G.
• To return to the home page, press H.
• To open the bookmark list, press K.
• To add a bookmark, press A.
• To view a list of web pages that you have visited recently, press I.
• To refresh a web page, press R.
• To view the web page address for a link, highlight a link. Press L.
• To view the web page address for a web page, press P.
• To save a web page to a message list, press S.
• To follow a highlighted link, press the Enter key.
• To hide the banner, press U. To view the banner, press U.
• To view a thumbnail version of a web page, press X. To return to the normal view, press any key.
• To open the browser options, in the browser, press O.
• To hide the browser, press D.
Navigate a web page
• To move up a screen, press the Shift key and the Space key.
• To move down a screen, press the Space key.
• To move to the top of a web page, press T.
• To move to the bottom of a web page, press B.
Media shortcuts
• To rotate a picture, press R.
• To zoom in to a picture, press I. To zoom to the original picture size, press W.
• To zoom out from a picture, press O. To zoom to the original picture size, press W.
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Map shortcuts
• To pan a map, press the number key that corresponds to the direction in which you want to pan.
• To zoom in to a map, press I.
• To zoom out from a map, press O.
• To view status information at the top of a map, press U. To hide status information at the top of a map, press U.
• To view tracking information at the bottom of a map, press the Space key. To hide tracking information at the bottom of a map, press the Space key.
• To move to the next direction on a route, press N.
• To move to the previous direction on a route, press P.
Calendar shortcuts
For shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No.
• To schedule an appointment, press C.
• To change to Agenda view, press A.
• To change to Day view, press D.
• To change to Week view, press W.
• To change to Month view, press M.
• To move to the next day, week, or month, press the Space key.
• To move to the previous day, week, or month, press the Shift key and the Space key.
• To move the cursor horizontally in Week view, hold the Alt key and roll the trackwheel.
• To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel.
• To move to the current date, press T.
• To move to a specific date, press G.
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Phone
Phone basics
Find your phone number
In the phone, your phone number appears at the top of the screen. If you have more than one phone number associated with your BlackBerry® device, your active phone number appears at the top of the screen.
Make a call
1. On the Home screen or in the phone, perform one of the following actions:
• Type a phone number.
• Type part of a contact name. Highlight a contact or phone number.
2.
Press the
To end the call, press the key.
Answer a call
Press the Send key. To end the call, press the End key.
Answer a second call
1. Click the trackwheel.
2. Perform one of the following actions:
• To answer the incoming call and hold the current call, click Answer - Hold Current.
• To answer the incoming call and end the current call, click Answer - Drop Current.
key.
Ignore a call
Press the End key.
Mute a call
During a call, press the Mute key. To turn mute off, press the Mute key again.
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Place a call on hold
1. During a call, click the trackwheel.
2. Click Hold.
To resume a call, click the trackwheel. Click Resume.
Turn on the speakerphone
During a call, press the Speakerphone key. Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see
the safety and product information booklet for your device.
Turn off the speakerphone
To turn off the speakerphone during a call, press the Speakerphone key.
Dial using numbers or letters
When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad.
• To type a number, press a number key.
• To type a letter, hold the Alt key. Press the letter key.
Switch applications during a call
1. During a call, click the trackwheel.
2. Click Home Screen.
Note: If you switch to a different application and you want to end the call, press the End key.
Switch calls
1. Click the trackwheel.
2. Click Swap.
Make a call when the device is locked
Verify that dialing from the Lock screen is turned on.
1. On the Lock screen, roll the trackwheel.
2. Click Place Call.
3. Perform one of the following actions:
• Type a phone number.
• Type part of a contact name. Click a contact or phone number.
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4. Press the Send key.
To end the call, press the End key.
Use a headset
You can purchase an optional headset to use with your BlackBerry® device.
• To answer a call, press the headset button.
• To turn on mute during a call, press the headset button. To turn off mute, press the headset button again.
• To end a call, hold the headset button.
For more information about using the headset, see the documentation that came with your headset.
Emergency calls
About emergency calls
Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically. If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers.
You can only make emergency calls by typing official emergency access numbers (for example, 911 in North America or 112 in countries that are part of the European Union).
Make an emergency call
• If your keyboard or BlackBerry® device is unlocked, in the phone, type the emergency number. Press the Send key.
• If your keyboard or device is locked, press the Enter key. Click Emergency Call. Click Yes.
Volume
Adjust the volume
• To increase the volume, roll the trackwheel up.
• To decrease the volume, roll the trackwheel down.
Change the default volume for calls
You can increase or decrease the default volume for calls. The higher the volume percentage, the louder the volume.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click General Options.
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4. Change the Default Call Volume field.
5. Click the trackwheel.
6. Click Save.
Voice mail
Check your voice mail
Verify that you have a voice mail access number. Depending on your theme, you might be able to check your voice mail from the Home screen.
1. In the phone, click the trackwheel.
2. Click Call Voice Mail.
Change the voice mail access number
If a voice mail access number is not already set on your BlackBerry® device, you can type the access number for a different voice mail system. If you have more than one phone number associated with your device, you can only set the voice mail access number for the active phone number.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Voice Mail.
4. Type a voice mail access number and a password.
5. Click the trackwheel.
6. Click Save.
Speed dial
Make a call using speed dial
You can make a call using speed dial in the phone, on the Home screen, in a message list, or in an open message. Hold the key that you have assigned to the contact or phone number.
Assign a speed dial number to a key
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Click an unassigned key.
4. Click New Speed Dial.
5. Click a contact.
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6. Click Add Speed Dial To <contact name>.
Change the contact assigned to a speed dial key
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Click a contact or phone number.
4. Perform one of the following actions:
• To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. Click Add Speed Dial To <contact
name>.
• To assign the contact to a different speed dial key, click Move. Roll the trackwheel to move the contact to the new speed
dial key. Click the trackwheel.
• To delete the contact from the speed dial list, click Delete.
Conference calls
Make a conference call
1. During a call, press the Send key.
2. Type a phone number or highlight a contact.
3. Press the Send key.
4. During the second call, click the trackwheel.
5. Click Join.
Note: When you add more than two numbers to a conference call, place the conference call on hold before you call the next phone number or contact.
Create a phone number link for a conference call
1. Type a phone number for the conference call bridge.
2. Perform one of the following actions:
• Type X and the access code.
• Insert a pause or wait and type the access code.
Note: If you add a pause or wait when creating a phone number link for a conference call in a message, an appointment, or a meeting, type Tel: before the phone number for the conference call bridge. Do not type a space between Tel: and the phone number.
Speak privately with a contact during a conference call
1. During a conference call, click the trackwheel.
2. Click Split Call.
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3. Click a contact.
To return to the conference call, click the trackwheel. Click Join.
Disconnect a contact from a conference call
1. During a conference call, click the trackwheel.
2. Click Drop Call.
3. Click a contact.
Leave a conference call
Verify that your wireless service provider supports this feature. If you make a conference call, you can leave the conference call and the call continues without you.
1. During a conference call, click the trackwheel.
2. Click Transfer.
Caller ID
Add a caller ID picture for a contact
1. In the address book, highlight a contact.
2. Click the trackwheel.
3. Click Add Picture.
4. Highlight a picture.
5. Click the trackwheel.
6. Click Select.
7. Center the picture in the box.
8. Click the trackwheel.
9. Click Crop and Save.
Change the caller ID picture for a contact
1. When changing a contact, highlight the caller ID picture.
2. Click the trackwheel.
3. Click Add Picture.
4. Highlight a picture.
5. Click the trackwheel.
6. Click Select.
7. Center the picture in the box.
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8. Click the trackwheel.
9. Click Save.
Delete the caller ID picture for a contact
1. In the address book, highlight a contact.
2. Click the trackwheel.
3. Click Edit.
4. Click the caller ID picture.
5. Click Delete Picture.
6. Click the trackwheel.
7. Click Save.
Call logs
About call logs
Call logs include the date on which you called your contact, the phone number that you called, and the duration of the call. You can also add notes to your call logs. You can view call logs in the phone or, depending on how you set your call logging options, you can view call logs in a message list. Depending on your theme, missed calls might also appear on the Home screen.
Your BlackBerry® device stores call logs for 30 days.
View call logs in a message list
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Logging.
4. Select a call log type option.
To hide call logs in a message list, select the None option.
Add notes to a call log
1. In the phone, highlight a call log.
2. Click the trackwheel.
3. Click View History.
4. Click the trackwheel.
5. Click Add Notes.
6. Type call notes.
7. Click the trackwheel.
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8. Click Save.
Change call log notes
1. In the phone, highlight a call log.
2. Click the trackwheel.
3. Click View History.
4. Click the trackwheel.
5. Click Edit Notes.
6. Change the call notes.
7. Click the trackwheel.
8. Click Save.
Forward a call log
1. In the phone, highlight a call log.
2. Click the trackwheel.
3. Click View History.
4. Click the trackwheel.
5. Click Forward.
Delete call log notes
1. In the phone, highlight a call log.
2. Click the trackwheel.
3. Click View History.
4. Click the trackwheel.
5. Click Edit Notes.
6. Click the trackwheel.
7. Click Clear Field.
8. Click the trackwheel.
9. Click Save.
Call waiting
Prerequisites: Call waiting
• Verify that your wireless service plan includes this service.
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• Verify that your wireless service provider has set up your SIM card for this service.
Turn on call waiting
If you have more than one phone number associated with your BlackBerry® device, you can change call waiting options for the active number only.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Waiting.
4. Change the Call Waiting Enabled field to Yes.
5. Click the trackwheel.
6. Click Save.
To turn off call waiting, change the Call Waiting Enabled field to No.
Call forwarding
About call forwarding
Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card. You might not be able to change or delete these phone numbers or add new ones. If you have more than one phone number associated with your BlackBerry® device, you can only change call forwarding options for the active phone number.
For more information, contact your wireless service provider.
Prerequisites: Call forwarding
• Verify that your wireless service plan includes this service.
• Verify that your wireless service provider has set up your SIM card for this service.
Forward calls
Verify that you have one or more call forwarding phone numbers.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Forwarding.
4. Click a call type.
5. Click Do Not Forward or the current call forwarding phone number.
6. Click Change Number.
7. Click a call forwarding phone number.
8. Click the trackwheel.
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9. Click Save.
To stop forwarding calls, set the call forwarding phone number to Do Not Forward.
Add a call forwarding phone number
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Forwarding.
4. Click the trackwheel.
5. Click New Number.
6. Type a phone number.
7. Press the Enter key.
8. Click the trackwheel.
9. Click Close.
Change a call forwarding phone number
You can only change call forwarding phone numbers that you have added.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Forwarding.
4. Click the trackwheel.
5. Click Edit Numbers.
6. Click a phone number.
7. Click Edit.
8. Change the phone number.
9. Click the trackwheel.
Delete a call forwarding phone number
You can only delete call forwarding phone numbers that you have added.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Forwarding.
4. Click the trackwheel.
5. Click Edit Numbers.
6. Click a phone number.
7. Click Delete.
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Call blocking
About call blocking
You can block all incoming calls or block incoming calls only when your BlackBerry® device roams to another wireless network.
You can also block all outgoing calls and all outgoing international calls, or you can block outgoing international calls only when your device roams to another wireless network.
If you have more than one phone number associated with your device, you can change call blocking options for the active number only.
Prerequisites: Call blocking
• Verify that your wireless service plan includes this service.
• Verify that your wireless service provider has set up your SIM card for this service.
• Verify that your wireless service provider has provided you with a call blocking password.
Block calls
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Barring.
4. Highlight a call blocking option.
5. Click the trackwheel.
6. Click Enable.
7. Type your call blocking password.
To stop blocking calls, highlight a call blocking option. Click the trackwheel. Click Disable.
Change the call blocking password
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Barring.
4. Click the trackwheel.
5. Click Change Password.
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Fixed dialing
About fixed dialing
If you turn on fixed dialing, you can only make calls to contacts that appear in your fixed dialing list.
You can make an emergency call when fixed dialing is turned on, even if the emergency number does not appear in your fixed dialing list.
If your wireless service plan includes SMS text messaging, you can also send SMS text messages to contacts that appear in your fixed dialing list.
Prerequisites: Fixed dialing
• Verify that your wireless service provider has set up your SIM card for this service.
• Verify that your wireless service provider has provided you with a SIM card PIN 2 code.
Turn on fixed dialing
1. In the phone, click the trackwheel.
2. Click Options.
3. Click FDN Phone List.
4. Click the trackwheel.
5. Click Enable FDN Mode.
6. Type your PIN2 code.
7. Click the trackwheel.
To turn off fixed dialing, click the trackwheel. Click Disable FDN Mode.
Add a contact to your fixed dialing list
1. In the phone, click the trackwheel.
2. Click Options.
3. Click FDN Phone List.
4. Click the trackwheel.
5. Click New.
6. Type your PIN2 code.
7. Click the trackwheel.
8. Type a name and a phone number.
9. Click the trackwheel.
10. Click Save.
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