Blackberry 8703e User Manual

Setting Up Your

BlackBerry® 8703e

© 2006 Sprint Nextel. All rights reserved. SPRINT, the “Going Forward” logo, and other
trademarks are trademarks of Sprint Nextel. The BlackBerry and RIM families of related
marks, images, and symbols are the exclusive properties and trademarks or registered
trademarks of Research in Motion Limited – used by permission.

September 15, 2006

TM

, Powered by Sprint PCS

Getting to Know Your BlackBerry 8703e

The BlackBerry 8703e

Mute button

Power button

Turn microphone on/off during a call

Notification LED

Setting Up Your BlackBerry 8703e

Headset jack

USB port

Side Convenience key

Opens the profile list

Send key

Make a phone call

Alt key

Type the alternate

character on a key

Symbol key

Open the symbol list

Navigating With Your BlackBerry 8703e

Roll the trackwheel to move the cursor and highlight items on the screen.

Click (press) the trackwheel to open the menu or select items.

Press the Escape button to exit a screen, cancel an action, or go back

one page in the browser.

Trackwheel

Select or click an item

Escape button

Exit a screen

Front Convenience key

Open a list of useful
links in the browser

End key

End a phone call
Return to the Home screen

Backspace/Delete key

Enter key

Speakerphone/Currency
key

Turn speakerphone
on/off during a call
Type a currency symbol

Shift key

Type a capital letter

Setting Up Your BlackBerry 8703e 1

Programs

Explore the many useful programs that your BlackBerry 8703e has to offer.
Here are a few to get you started:

Click Messages to view the messages list, compose new messages, and set
options for email messages.

Click Browser to visit Web pages, browse for download items, and set
browser options. Your BlackBerry 8703e might have more than one
browser.

Click Profiles to set and edit ring tone profiles or to manage downloaded
ring tones.

Additional programs appear on the home screen, including the task list,
memos list, calculator, alarm, pictures list, help, and more!

Click Options to find the main list of BlackBerry 8703e options (including
setting the Convenience keys), Bluetooth settings, and wireless settings.

To select items from the Home page, roll the trackwheel to highlight an

Note:

item, and then click (press) the trackwheel.

Setting Up Your BlackBerry 8703e

Setting Up Your BlackBerry 8703e 2

Setting Up Your BlackBerry 8703e

Set-Up Checklist

Setting up your BlackBerry 8703e is quick and easy. Just follow these steps and
you’ll be on your way:

1

Insert the Battery (page 4).

2

Charge the Battery (page 5).

3

Turn Your BlackBerry 8703e On (page 5).

4

Set the Date and Time (page 6).

5

Connect to the Nationwide Sprint PCS Network (page 6).

6

Set Up Your Sprint PCS Voicemail (page 7).

7

Set Up Email on Your BlackBerry 8703e (page 7).

Setting Up Your BlackBerry 8703e

Setting Up Your BlackBerry 8703e 3

Insert the Battery

Setting Up Your BlackBerry 8703e

WAR NIN G

Use only those accessories approved by RIM. Using any accessories not
approved by RIM for use with your BlackBerry 8703e may invalidate any
approval or warranty applicable to your BlackBerry 8703e and may be
dangerous. See the Safety and Product Information booklet that was
packaged with your device for more information about safe battery
usage.

For more information on purchasing RIM approved batteries and accessories,
please see “Where can I buy accessories for my BlackBerry 8703e?” on page 39.

To insert the battery:

1. Press the battery cover release button.

2. Slide off the battery cover.

3. Insert the battery so that the connectors on the battery align with the

connectors on your BlackBerry 8703e.

4. Replace the battery cover.

If the battery is charged, your BlackBerry 8703e turns on and the confirm date
and time dialog box appears.

䡲 If the date and time are incorrect, click Edit. (See “Set the Date and

Time” on page 6 for more information.)

䡲 If the date and time are correct, click OK.

Setting Up Your BlackBerry 8703e 4

Charge the Battery

1. Connect the small end of the USB cable to your BlackBerry 8703e.

2. Depending on the type of travel charger that you received with your

BlackBerry 8703e, slide the plug blade attachment into the power
adapter or pull the plug blades down.

PUSH

3. Plug the power adapter into a power outlet.

4. Charge the battery to full power.

If you install the BlackBerry Desktop Software included on the CD, you can

Note:

charge your BlackBerry 8703e by connecting it to your computer. See “Can I
charge my BlackBerry 8703e by connecting it to my computer?” on page 37
for more information.

Setting Up Your BlackBerry 8703e

Turn Your BlackBerry 8703e On

䊳 To turn the BlackBerry 8703e on or off, press the Power button on top of

the device.

Power button

Setting Up Your BlackBerry 8703e 5

Set the Date and Time

1. From the Home screen, click Options > Date/Time.

2. Set the Time Zone field.

3. In the Date/Time Source field, set a date and time source and then click the

trackwheel.

4. Click Update Time and then click the trackwheel.

5. Click Save.

To set the date and time yourself, set the Date/Time Source to Off. Set the

Note:

other fields on the Date/Time screen to display the correct date and time.
Save your changes.

Connect to the Nationwide Sprint PCS Network

When you turn on your BlackBerry 8703e by pressing the Power button, it should
automatically connect to the Nationwide Sprint PCS Network.

To connect to the network successfully, your Sprint PCS service must be active,
and you must be in a Nationwide Sprint PCS Network service area. For more
information about wireless coverage indicators, please see the chart on page 34.

If your BlackBerry 8703e is on but the wireless radio is turned off (if the
coverage indicator says ), you can connect to the network by
clicking Turn Wireless On.

Using Your BlackBerry 8703e Without a Wireless Connection

When your BlackBerry 8703e is not connected to a wireless network (or if the
wireless radio is turned off) you can continue to use features that do not require a
connection to a network. For example, you can type and save draft email
messages, manage tasks, or use the calculator.

Setting Up Your BlackBerry 8703e

If you use BlackBerry Internet ServiceTM, the account setup process may begin

Note:

automatically the first time your BlackBerry 8703e connects to the
Nationwide Sprint PCS Network. See “Setting Up for Email Using BlackBerry
Internet Service” on page 9 for more information.

Setting Up Your BlackBerry 8703e 6

Set Up Your Sprint PCS Voicemail

All unanswered calls to your BlackBerry 8703e are designed to be automatically
transferred to your voicemail, even if your device is in use or turned off. Therefore,
you will want to set up your voicemail and personal greeting as soon as your
BlackBerry 8703e is activated.

1. From the main screen, press and hold .

2. Follow the system prompts to:

䡲 Create your passcode.
䡲 Record your name announcement.
䡲 Record your greeting.
䡲 Choose whether or not to activate One-Touch Message Access (a feature

that lets you access messages simply by pressing and holding ,
bypassing the need for you to enter your passcode).

Voicemail Passcode

Note:

If you are concerned about unauthorized access to your voicemail account,
Sprint recommends that you enable your voicemail passcode.

Set Up Email on Your BlackBerry 8703e

Set up a primary email account for your BlackBerry 8703e using either
BlackBerry Internet Service (this account type is for individuals or small
businesses that don’t have an existing corporate network or IT department­managed email account) or BlackBerry Enterprise Server
business accounts using a BlackBerry Enterprise Server). See “Setting Up Email on
Your BlackBerry 8703e” on page 8 for information on selecting and initiating
email on your BlackBerry 8703e.

TM

(for corporate and

Setting Up Your BlackBerry 8703e

Setting Up Your BlackBerry 8703e 7

Setting Up Email on Your BlackBerry 8703e

Choosing Your Email Setup Option

To begin sending and receiving email messages on your BlackBerry 8703e, you
must integrate your device with a supported email account (up to 10 supported
accounts) using one of the following options:

BlackBerry Internet Service Option

Use this option if one or more of the following situations apply:

䢇 You purchased your BlackBerry 8703e in a store.
䢇 You want to set up a new email account for use with your BlackBerry 8703e.
䢇 You want to send and receive email messages on your BlackBerry 8703e from

one or more existing, supported email accounts.

To use this option, you must subscribe to a wireless service that supports

Note:

email setup using BlackBerry Internet Service.

If this setup option applies to you, see “Setting Up for Email Using BlackBerry
Internet Service” on page 9 for more information.

BlackBerry Enterprise Server Option

Use this option if all the following situations apply:

䢇 A system administrator is managing a BlackBerry Enterprise Server within

your company.

䢇 A system administrator has confirmed that you are permitted to use the

BlackBerry Enterprise Server.

䢇 You want to receive messages from a corporate Microsoft® Outlook®, IBM®,

Lotus Notes®, or Novell® GroupWise® email account.

䢇 Your supported email account resides on a Microsoft Exchange, IBM Lotus®

Domino®, or Novell GroupWise email server.

䢇 You subscribe to a wireless service that supports account setup using the

BlackBerry Enterprise Server.

If this setup option applies to you, see “Setting Up for Email Using BlackBerry
Enterprise Server” on page 16 for more information.

Setting Up Your BlackBerry 8703e

Setting Up Your BlackBerry 8703e 8

Setting Up for Email Using BlackBerry Internet Service

You can set up for email using a Web browser on your BlackBerry 8703e or on a
computer.

To set up for email, you must create a login ID and password. The first time that
you log in to the BlackBerry Internet Service Web site, you can add a supported
email address, create a BlackBerry email address, or do both.

䢇 Add an email address if you have an existing, supported email account that

you want to access from your BlackBerry 8703e.

䢇 Create a BlackBerry email address if you do not have another existing,

supported email account, or if you need an additional email address that you
can use to send and receive email messages.

If you are adding a work email address, you might need to use a compute r to

Note:

add the address. See “About Adding an Email Address” on page 12 for more
information.

Setting Up for Email Using Your BlackBerry 8703e

1. Verify that your BlackBerry 8703e is connected to the Nationwide Sprint PCS

Network and that you are in a wireless coverage area. (See “Wireless
Network Coverage” on page 34 for details.)

2. Click Email Settings. (The Sign In screen will be displayed.)

3. On the Sign In screen, click Create New Account and then click Get Link.

To follow a link in the browser, click the link and then click Get Link.

Note:

4. Read the legal terms and conditions carefully. Perform one of the following

actions:

䡲 To decline the legal terms and conditions and stop the setup process,

click No.

䡲 To accept the legal terms and conditions and continue the setup

process, click Yes .

5. Type the login information.

䡲 User ID: Type a login name of your choice for the BlackBerry Internet

Service Web site.

䡲 Password: Type a login password of your choice for the BlackBerry

Internet Service Web site.

䡲 Confirm Password: Retype your login password.

Setting Up Your BlackBerry 8703e

Setting Up Your BlackBerry 8703e 9

6. Write down your user ID and password and keep the information in a safe

place. You must type this information every time that you log in to the
BlackBerry Internet Service Web site.

7. Click Next.

8. Select a language for the BlackBerry Internet Service Web site.

9. Perform one of the following actions:

䡲 To add an email address for an existing supported email account (up to

10), type the full email address (for example,

[e-mail]).

Type the password for your email account.

䡲 To create a BlackBerry email address, click Create a BlackBerry email

address. In the Username field, type the name that you want to appear

before the at sign (@) in your new BlackBerry email address.

10. Click Next.

11. Click OK.

Setting Up for Email Using a Computer

To use this setup option, you require the following items:

䢇 Internet browser: Microsoft® Internet Explorer version 6.0 (or later) or

Netscape® Communicator 7.2 (or later) with JavaScript

䢇 Operating System: Microsoft Windows® 2000, Windows XP or Mac OS® 10.3

(or later).

To set up your email using your computer:

1. Verify that the computer is connected to the Internet.

2. In a Web browser, in the Web address field, type www .sprint.blackberry.com.

3. Click Create New Account.

4. Read the legal terms and conditions carefully. Perform one of the following

actions:

䡲 To decline the legal terms and conditions and stop the setup process,

click I Disagree.

䡲 To accept the legal terms and conditions and continue the setup

process, click I Agree.

5. Type the personal information number (PIN) and electronic serial number

[ESN (dec)] for your BlackBerry 8703e.

TM

enabled.

Setting Up Your BlackBerry 8703e

To find your PIN and ESN (dec) on your BlackBerry 8703e, click Options >

Note:

Status.

Setting Up Your BlackBerry 8703e 10

6. Click Continue.

7. Type the login information.

䡲 User ID: Type a login name of your choice for the BlackBerry Internet

Service Web site.

䡲 Choose Password: Type a login password of your choice for the

BlackBerry Internet Service Web site.

䡲 Confirm Password: Retype your login password.

8. Write down your user ID and password and keep the information in a safe

place. You must type this information every time that you log in to the
BlackBerry Internet Service Web site.

9. Click Sign Up.

10. Perform one of the following actions:

䡲 To add an email address for an existing supported email account (up to

10), type the full email address (for example,

[e-mail]).

Type the password for your email account.

䡲 To create a BlackBerry email address, click Create a BlackBerry email

address. In the Username field, type the name that you want to appear

before the at sign (@) in your new BlackBerry email address.

11. Click Next.

12. Click OK.

Setting Up Your BlackBerry 8703e

Setting Up Your BlackBerry 8703e 11

About Adding an Email Address

You can add up to 10 supported email addresses that are associated with the
following email account types to the BlackBerry Internet Service:

䢇 ISP (using POP or IMAP).
䢇 Microsoft Exchange (using Microsoft Outlook Web Access or the BlackBerry

Mail Connector).

䢇 IBM Lotus Domino (using the mail connector).

You can add most email addresses for most supported email accounts using your
BlackBerry 8703e. However, as specified in the chart below, you must add email
addresses for some types of supported email accounts using a computer.

Setting Up Your BlackBerry 8703e

Email Account Type

Most Email Accounts

Personal - Microsoft Outlook

Personal - POP or IMAP

Work - Microsoft Outlook Web
Access

Work - Microsoft Outlook

Work - IB M Lotu s Not es

BlackBerry 8703e
Web Browser

⻬⻬

⻬⻬

⻬⻬

⻬⻬

Computer Web
Browser

⻬

⻬

Depending on your email provider, you might not be able to add email addresses
for certain email account types. Contact your email provider for more
information.

You might be prompted to install the BlackBerry Mail Connector on your

Note:

computer when you add a supported work email address. The BlackBerry
Mail Connector is designed to enable the BlackBerry Internet Service to
retrieve email messages from a Microsoft Outlook or IBM Lotus Notes work
email account from behind a company’s firewall.

Setting Up Your BlackBerry 8703e 12

Logging In to the BlackBerry Internet Service Web Site

Logging In Using Your BlackBerry 8703e

You must log in to the BlackBerry Internet Service Web site to add or remove
supported email accounts and to manage settings and message delivery options.

To log in to your account:

1. Verify that your BlackBerry 8703e is connected to the Nationwide Sprint PCS

Network and that you are in a wireless coverage area.

2. Click Email Settings.

3. On the Sign In screen, type your login information.

䡲 User ID: Type your login name for the BlackBerry Internet Service Web site.
䡲 Password: Type your login password for the BlackBerry Internet Service

Web site.

4. Click Submit and then click Get Link.

Logging In Using a Computer

You must log in to the BlackBerry Internet Service Web site to add or remove
supported email accounts and to manage settings and message delivery options.

To log in to your account:

1. Verify that the computer is connected to the Internet.

2. In a Web browser, in the Web address field, type www .sprint.blackberry.com.

3. Type your login information.

䡲 User ID: Type your login name for the BlackBerry Internet Service Web site.
䡲 Password: Type your login password for the BlackBerry Internet Service

Web site.

4. Click Login.

Setting Up Your BlackBerry 8703e

Requesting Your Login Password

If you forget your BlackBerry Internet Service Web site password, you can request
that the password be sent to your BlackBerry 8703e.

To request your login password using your BlackBerry 8703e:

1. On the BlackBerry Internet Service Web site login screen, click Forgot your

password.

2. In the User ID field, type your login name for the BlackBerry Internet Service

Web site.

3. Click Submit.

Setting Up Your BlackBerry 8703e 13

To request your login password using a computer:

1. On the BlackBerry Internet Service Web site login screen, click Forgot your

password.

2. Type the required information:

䡲 In the User ID field, type your login name for the BlackBerry Internet

Service Web site.

䡲 In the PIN field, type the PIN for your BlackBerry 8703e.

To find your PIN on your BlackBerry 8703e, click Options > Status.

Note:

3. Click Request Password.

Finding More Information

See the BlackBerry Internet Service Online Help for more information about
adding supported email accounts, creating a BlackBerry email address, or
managing email settings and message delivery options.

To view the BlackBerry Internet Service Online Help, log into the BlackBerry
Internet Service Web site and click the Help link.

If you log into the BlackBerry Internet Service Web site using a browser on

Note:

your BlackBerry 8703e, click the Help link on the Web page and then click

Help (Get Link) in the menu.

Setting Up Your BlackBerry 8703e

Setting Up Your BlackBerry 8703e 14

Installing the BlackBerry Desktop Software

Install the BlackBerry Desktop Software on a computer to perform any of the
following actions:

䢇 Synchronize personal information management (PIM) data, such as contacts,

tasks, and appointments.

䢇 Backup and restore your BlackBerry 8703e data.
䢇 Load new programs on your BlackBerry 8703e, such as updated system

software, games, and third-party personal information management
programs.

䢇 Charge your BlackBerry 8703e using your computer.

To install the BlackBerry Desktop Software, the following system requirements apply:

䢇 Intel®-compatible 486 or higher computer that is compliant with USB 1.1 or later.
䢇 Windows® 98, Windows ME, Windows 2000, or Windows XP.
䢇 CD-ROM drive.
䢇 Available USB port.
䢇 If you use Windows 98 (not Windows 98 Second Edition), you must download

the DCOM 98 version 1.3 update from
USB driver to operate as expected.

To install the BlackBerry Desktop Software:

1. Insert the BlackBerry Desktop Software Installation CD into your CD drive.

2. Complete the onscreen instructions.

䡲 Select BlackBerry Internet Service as your account integration option.

3. When the installation is complete, connect the smaller end of the USB cable

to your BlackBerry 8703e.

4. Connect the larger end of the USB cable to an available USB port on your computer.

5. On the Windows taskbar, click Start.

6. Click Programs > BlackBerry > Desktop Manager.

www.microsof t.com/ de fault.msp x for the

Setting Up Your BlackBerry 8703e

To find more information about the features of the BlackBerry Desktop

Note:

Software, click Help > Desktop Help Contents.

Setting Up Your BlackBerry 8703e 15

Setting Up for Email Using BlackBerry Enterprise Server

Your system administrator might set up your BlackBerry 8703e for email on your
behalf, or you might need to integrate your BlackBerry 8703e with a supported
email account yourself using one of the methods described here.

Using Enterprise Activation

If your system administrator has provided you with an Enterprise Activation
password, you can integrate your supported email account (up to 10) directly from
your BlackBerry 8703e.

To use Enterprise Activation:

1. Verify that your BlackBerry 8703e is connected to the Nationwide Sprint PCS

Network and that you are in a wireless coverage area.

2. On your BlackBerry 8703e, click Enterprise Activation.

3. Type your supported corporate email account address.

4. Type the Enterprise Activation password provided by your system

administrator.

5. Click Activate.

Your system administrator might request that you install the BlackBerry

Note:

Device Manager program on your computer to reduce the amount of data
that is sent over the wireless network when your BlackBerry 8703e is
connected to your computer.

Using the BlackBerry Desktop Software

If your system administrator does not provide you with an Enterprise Activation
password, you can install the BlackBerry Desktop Software on your computer to
integrate your BlackBerry 8703e with your supported email account.

To install the BlackBerry Desktop Software, the following system requirements apply:

䢇 Intel®-compatible 486 or higher computer that is compliant with USB 1.1

or later.

䢇 Windows® 98, Windows ME, Windows 2000, or Windows XP.
䢇 CD-ROM drive.
䢇 Available USB port.
䢇 If you use Windows 98 (not Windows 98 Second Edition), you must download

the DCOM 98 version 1.3 update from
USB driver to operate as expected.

www.microsof t.com/ de fault.msp x for the

Setting Up Your BlackBerry 8703e

Setting Up Your BlackBerry 8703e 16

To use the BlackBerry Desktop Software:

1. Insert the BlackBerry Desktop Software Installation CD into your CD drive.

2. Complete the onscreen instructions:

䡲 Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your

account integration option.

䡲 Select BlackBerry Enterprise Server as your email redirection option.

3. When the installation is complete, connect the smaller end of the USB cable

to your BlackBerry 8703e.

4. Connect the larger end of the USB cable to an available USB port on your

computer.

5. On the Windows taskbar, click Start.

6. Click Programs > BlackBerry > Desktop Manager.

䡲 When you are prompted to generate an encryption key, complete the

onscreen instructions.

To find more information about the features of the BlackBerry Desktop

Note:

Software, click Help > Desktop Help Contents.

Setting Up Your BlackBerry 8703e

Option:

BlackBerry Desktop Redirector

If you do not have access to a BlackBerry Enterprise Server and you want to
associate your device with a corporate Microsoft Outlook (Workgroup
Installation) email account, you can install the BlackBerry Desktop
Redirector software on your computer to associate your device with that
email account.

To install the BlackBerry Desktop Redirector, when you install the
BlackBerry Desktop Software, select BlackBerry Desktop Redirector as your
message redirection option. See “Installing the BlackBerry Desktop
Software” on page 15 for information about installing the software.

Note: When using this option, your computer must be on and the

BlackBerry Desktop Redirector must be running to send and receive
messages on your device.

Setting Up Your BlackBerry 8703e 17