Getting Started Guide
BlackBerry 8700c Wireless Handheld™ from Cingular
Power button
Turn the device on/off
Headset jack
USB port
Side Convenience key
Open the profile list or set to
open a selected program
Send key
Make a phone call
Type the alternate
character on a key
Type a capital letter
Alt key
Left shift key
Symbol key
Open the symbol list
Mute button
Turn microphone on /off
during a call
Notification LED
Trackwheel
Select or click an item
Escape button
Exit a screen
Front Convenience key
Open a list of useful links or
set to open a selected program
End key
End a phone call
Return to the Home screen
Backspace/Delete key
Enter key
Speakerphone/Currency key
Turn speakerphone on /off
during a call
Type a currency symbol
Right shift key
Type a capital letter
Status indicators
full battery power
low battery power
charging
roaming
Home zone
receiving data
transmitting data
service book waiting
alarm set
voice mail message
Bluetooth radio on
Bluetooth connection
Number mode on
Shift (Cap) mode on
Alt mode on
saved web page
placed call
missed call
received call
sent message
message sending
message not sent
read message
unread message
filed message
message includes
attachment
SMS or MMS
message
system busy
notification LED
low battery LED
wireless coverage
LED
Bluetooth connection
LED
Wireless network coverage
You must connect to the wireless network to begin using many BlackBerry device features. To connect to or disconnect
from the wireless network, click Turn Wireless On/Turn Wireless Off.
Indicators on the Home screen show the wireless coverage level for the area in which you are using your device. A low level
of wireless coverage might limit the use of some device features, as shown in the chart below.
Full wireless coverage with
high-speed data
Full wireless coverage
No wireless coverage
Wireless is turned off
Emergency calls only
Emergency calls
Phone
SMS messages
Email and PIN
Browser
High-speed data
Contents
Welcome to BlackBerry! 3
Where can I find more information? 3
Before getting started 3
Setting up your device 4
Step one: Insert your Cingular SIM card 4
Step two: Insert the battery 4
Step three: Charge the battery 5
Step four: Connect to the Cingular Wireless
network 5
Exploring your programs 7
Choosing your email solution 9
BlackBerry Internet Service email 9
BlackBerry Enterprise Server email 9
Setting up for email using BlackBerry Internet
Service 11
Set up email using the device 11
Log in to your BlackBerry Internet Service account
using the device 12
Set up email using a computer 12
Log in to your BlackBerry Internet Service account
using a computer 13
Install the BlackBerry Desktop Software for
personal data synchronization 14
Set up email using the BlackBerry Desktop
Software 17
How do I... 19
Navigate screens 19
Change values in fields 19
Make phone calls 19
Send email messages 19
Send PIN messages 19
Send SMS (text) messages 20
Add contacts directly to your address book 20
Add SIM card contacts to your address book 20
Add contacts from your computer 20
Go to web pages 20
Set a device password 21
Lock and unlock the device 21
Set the date and time 21
Enable profiles 21
Create new profiles 21
Turn on or off Bluetooth technology 22
Pair with another Bluetooth-enabled accessory 22
Set a Bluetooth-enabled accessory as trusted 22
Set Convenience keys 23
Find help with other features 23
Setting up for email using BlackBerry Enterprise
Server 17
Set up email using enterprise activation on the
device 17
©2005 Research In Motion Limited. All Rights Reserved. Published in XXXXXX. PRINTSPEC-004. MAT-10559-001
Frequently asked questions 25
BlackBerry Internet Service - frequently asked
questions 27
1
2
Welcome to BlackBerry!
Whether you plan to use your BlackBerry 8700c
Wireless Handheld™ from Cingular for business or
personal productivity, you have made an excellent
choice! With push email delivery, phone, web,
organizer features and more, the BlackBerry®
solution is designed to keep you connected to the
people, data, and resources that you need every
day.
Take a moment to read this guide — it provides
important setup information to help you get the
most from your BlackBerry device. This guide
includes instructions on how to set up and turn on
the device, connect to the wireless network, and
set up your supported email accounts. You can
also choose to install the BlackBerry® Desktop
Software so that you can connect your device to
your computer for data synchronization and
charging.
Where can I find more information?
You can find a detailed user guide on the CD that
is included in the box with your BlackBerry device.
The user guide is also only a few clicks away on
your device. To view the user guide on your device,
on the Home screen, use the trackwheel to scroll
to the Help icon and click (press) the trackwheel
to select it. The trackwheel is located on the right
side of your device.
When using a particular program on the device,
you can click the trackwheel to view the menu,
and then click Help to see the help topics that are
associated with the program that you are using.
Before getting started
Please take a moment to look through your
BlackBerry 8700c™ sales package. Be sure that
the following components are included:
• BlackBerry 8700c
• Battery
• AC power adapter
• USB cable
• Hands-free headset
• BlackBerry 8700c holster
• BlackBerry Desktop Software CD (includes
user guide)
•
BlackBerry Safety and Product Information
booklet
•
BlackBerry Software License Agreement and
booklet
Warranty
A Cingular store representative will provide you
with a Cingular SIM card and activate your
BlackBerry data plan. BlackBerry data plan options
are available to support unlimited domestic and
international use.
3
Setting up your device
Step one: Insert your Cingular SIM card
Your SIM card contains important information
about your wireless service. Your SIM card might
be inserted already if you did not obtain your
BlackBerry device from a retail store.
Warning: Turn off your device before you insert or
remove the SIM card. Do not scratch, bend, or
expose the SIM card to static electricity or wet
conditions.
1. Press the battery cover release button.
2. Slide off the battery cover.
3. If the battery is inserted, remove it.
4. Hold the SIM card with the metal contacts
facing down so that the notched corner of
the card is on the bottom right.
5. Slide the SIM card into the holder so that it
lies flat below the metal guide.
6. Continue to slide the SIM card into the
holder until it stops. One end of the SIM card
should be slightly hidden below the plastic
casing on your device.
Note: To remove the SIM card, press down lightly
on the SIM card and slide it out of the holder.
Step two: Insert the battery
Warning: Use only the battery that Research In
Motion® specifies for use with your BlackBerry
device. Using any other battery might invalidate
any warranty provided with your device and might
present a risk of fire or explosion. See the
BlackBerry Safety and Product Information
booklet that accompanied your device for more
information about using the battery safely.
1. Insert the battery so that the connectors on
the battery align with the connectors in the
battery compartment on your device.
4
2. Replace the battery cover.
3. If the battery is charged, your device turns on
and the confirm date and time dialog box
appears.
• If the date and time are incorrect, click
Edit. See
“Set the date and time” on
page 21 for more information.
• If the date and time are correct, click OK.
Step three: Charge the battery
1. Connect the small end of the AC power
adapter cord to your BlackBerry device.
2. Plug the AC power adapter into an electrical
outlet.
3. Charge the battery to full power. The battery
power level indicator is on the Home screen
in the top right corner.
Note: If you choose to install the BlackBerry
Desktop Software, you can also charge your device
by connecting it to your computer using the USB
cable.
See “Can I charge my device by connecting
it to my computer?” on page 25 for more
information.
About wireless network coverage
Step four: Connect to the Cingular Wireless network
If the power is off, press the Power button on the
top left of your BlackBerry device. Your device is
designed to connect to the wireless network
automatically.
To connect to the wireless network successfully,
your Cingular BlackBerry data service plan must
be active, and you must be in a wireless network
coverage area.
To connect or disconnect from the wireless
network, on the Home screen, use the trackwheel
to scroll to the Turn Wireless On/Turn Wireless
Off icon and click (press) the trackwheel to select
it. When your device is not connected to the
wireless network, the word OFF appears in the top
right corner of the Home screen. You can continue
to use features that do not require a connection to
the wireless network. For example, you can type
and save draft email messages, manage tasks, or
use the calculator.
About wireless network coverage
Indicators on the Home screen show the wireless
coverage level for the area in which you are using
your BlackBerry device.
Full wireless coverage with highspeed data
Full wireless coverage
No wireless coverage
Wireless is turned off
Emergency calls only
Emergency calls, phone, SMS
messages, email messages, PIN
messages, browser, high-speed data
Emergency calls, phone, SMS
messages, email messages, PIN
messages, browser
5
Emergency calls, phone, SMS
messages
Emergency calls, phone, SMS
messages
Emergency calls, phone, SMS
messages
6
Exploring your programs
Explore the many useful programs that your
BlackBerry 8700c has to offer. You can access the
frequently used programs listed in this section on
the Home screen of your device.
BlackBerry 8700c Home screen
Click Messages to view the messages
list, compose new email, SMS, or PIN
messages, and set options for messages.
Click Enterprise Activation to set up for
email using BlackBerry Enterprise
Server™ if your system administrator
has provided you with a unique
enterprise activation password.
Click Individual Email Activation to set
up or log in to your BlackBerry® Internet
Service™ account.
Click Cingular Browser (Media Net or
mMode) to access content from the
Cingular portal or to download items
and visit web pages that are designed
for wireless browsers.
Click Internet Browser to visit HTML
web pages that you might normally visit
using your computer. You can also use
the Internet Browser to download items.
If you have an account that uses the
BlackBerry Enterprise Server, your
system administrator might enable the
BlackBerry Browser. Click BlackBerry
Browser to visit web pages on your
corporate intranet.
Click Applications to access the
MemoPad, Pictures, Search, and
Password Keeper programs.
Click Profiles to set and edit
notification preferences for email
messages, phone, calendar or task
reminders, and browser.
Click Settings to access the main list of
device options as well as settings for
Bluetooth™ technology, screen and
keyboard, network and more.
Click Help to view the main list of help
topics, shortcuts, and frequently asked
questions.
Additional programs appear on the
Home screen, including the Address
Book, Calendar, Tasks, and Calculator.
7
8
Choosing your email solution
Now that you have completed setting up your
BlackBerry device, you can begin sending and
receiving email messages. To do this, you need to
integrate your device with a supported email
account using either BlackBerry Internet Service or
BlackBerry Enterprise Server.
BlackBerry Internet Service email
BlackBerry Internet Service is complimentary with
your purchase of a BlackBerry device and
BlackBerry data plan from Cingular. You can set
up your BlackBerry Internet Service account to
send and receive messages on your device from up
to ten supported corporate or Internet email
accounts.
Use this email solution if one or more of the
following situations apply:
• You want to send and receive messages from
a corporate Microsoft® Outlook® or IBM®
Lotus Notes® email account that resides on a
Microsoft Exchange or IBM Lotus®Domino®
email server
• You do not require wireless synchronization
of email messages and personal information
management (PIM) data but find that
synchronization of PIM data using a
computer is acceptable.
• You want to send and receive email
messages on your device from one or more
existing supported Internet (POP3 or IMAP4)
email accounts.
• You want to set up a new wireless email
account for use with your device.
If this email solution applies to you, see “Setting
up for email using BlackBerry Internet Service” on
page 11 for more information.
BlackBerry Enterprise Server email
If your company has purchased a BlackBerry
Enterprise Server, you might be able to use this
email solution to access your corporate email and
synchronize data over the wireless network.
Use this email solution if all the following
situations apply:
• You want to receive messages from a
corporate Microsoft Outlook, IBM Lotus
Notes, or Novell® GroupWise® email
account that resides on a Microsoft
Exchange, IBM Lotus Domino, or Novell
GroupWise email server.
• You require advanced synchronization of
email messages and PIM data.
• A system administrator has confirmed that
you are permitted to use the BlackBerry
Enterprise Server.
If this email solution applies to you, see “Setting
up for email using BlackBerry Enterprise Server”
on page 17 for more information.
9
10
Setting up for email using BlackBerry Internet Service
With BlackBerry Internet Service, you can set up
for email using either the BlackBerry device itself
or a computer with an Internet browser.
Note: If you intend to set up a corporate Microsoft
Outlook or IBM Lotus Notes email account that
resides on a Microsoft Exchange or IBM Lotus
Domino email server, you should use your
computer to set up BlackBerry Internet Service
because you might be prompted to install the
BlackBerry Mail Connector program on your
computer as part of the setup process.
email using a computer” on page 12 for more
information.
See “Set up
Set up email using the device
1. Verify that your BlackBerry device is
connected to the wireless network and that
you are in a wireless coverage area.
2. On the Home screen, scroll to and click
Individual Email Activation.
3. Click Create New Account.
4. Click Continue.
5. Read the legal terms and conditions
carefully. Perform one of the following
actions:
• To decline the legal terms and conditions
and stop the setup process, click I
Disagree.
• To accept the legal terms and conditions
and continue the setup process, click I
Agree.
6. Type the following information in the
Account Setup screen:
• User ID: Type a personal user ID for your
BlackBerry Internet Service account. This
user ID will be your login name and the
first part of the default email address for
your device (for example,
userID@mycingular.blackberry.net
• Friendly Name: Type the name that you
want to appear in the From field of
messages that you send. If you do not
type a name, the default email address for
your device appears in the From field.
• Password: Type a personal login
password. Passwords must contain
between 4 and 16 characters. Passwords
are case sensitive and cannot contain
accented characters.
• Re-enter Password: Retype your personal
login password.
Note: Write down your user ID and password
and keep the information in a safe place. You
must type this information every time that
you log in to manage your BlackBerry
Internet Service account.
7. Select a secret question.
If you forget your password, you are
prompted with this question.
8. Type an answer to your secret question.
9. Click Submit.
10. Click Done.
11 . Perform one of the following actions:
• To receive email messages on your device
from other supported accounts, click Add
Account.
• To log in to your
userID@mycingular.blackberry.net
account without adding other supported
email accounts, click Continue.
).
11
12 . If you clicked Add Account, type the
information for the supported account that
you want to add.
• Email Address: Type the full email
address of the supported account (for
example,
yourname@emailprovider.com
• User Name: Type the login ID (for
example,
yourname
).
• Password: Type the password used to
access this supported account.
• Re-enter Password: Retype the password.
13 . Click Submit.
Note: Depending on the account that you add,
you might be prompted to select an account type
(for example, Internet service provider email,
Microsoft Outlook/Microsoft Exchange, Lotus
Notes/IBM Lotus Domino) and asked to provide
additional information (for example, mail server,
port number, Outlook Web Access URL, iNotes™
URL, or mailbox name).
Log in to your BlackBerry Internet Service account using the device
Log in to your BlackBerry Internet Service account
to manage settings and message options.
1. Verify that your BlackBerry device is
connected to the wireless network and that
you are in a wireless coverage area.
2. On the Home screen, scroll to and click
Individual Email Activation.
3. On the login screen, type your BlackBerry
Internet Service user ID and password.
4. Click Submit.
After you are logged into your BlackBerry Internet
Service account, you can perform the following
account management tasks:
• send a service book to reactivate your
account
12
• change your password
• change the Sent from address
• set options for sent messages
• switch to a new BlackBerry device
).
• add or modify other supported email
accounts
Set up email using a computer
1. Verify that the computer is connected to the
Internet.
2. In the URL address field of the Internet
browser on your computer, type
www.cingular.com/blackberrystart.
3. On the Welcome to BlackBerry screen, click
Create New Account.
4. Type the personal information number (PIN)
and international mobile equipment identity
(IMEI) number for your device.
Note: To find your PIN and IMEI, on the
Home screen, scroll to and click Settings. On
the Settings screen, scroll to and click
Options. In the device options, scroll to and
click Status. You can also find your PIN and
IMEI on the side of the device packaging
box.
5. Click Submit.
6. Read the legal terms and conditions
carefully. Perform one of the following
actions:
• To decline the legal terms and conditions
and stop the setup process, click I
Disagree.
• To accept the legal terms and conditions
and continue the setup process, click I
Agree.
7. On the Account Setup screen, type the
following information:
• User ID: Type a personal user ID for your
BlackBerry Internet Service account. This
user ID will be your login name and the
first part of the default email address for
your device (for example,
userID@mycingular.blackberry.net
• Friendly Name: Type the name that you
want to appear in the From field of
messages that you send. If you do not
type a name, the default email address for
your device appears in the From field.
• Password: Type a personal login
password. Passwords must contain
between 4 and 16 characters. Passwords
are case-sensitive and cannot contain
accented characters.
• Re-enter Password: Retype your personal
login password.
Note: Write down your user ID and password
and keep the information in a safe place. You
must type this information every time you
log in to manage your BlackBerry Internet
Service account.
8. Select a secret question.
If you forget your password, you are
prompted with this question.
9. Type an answer to your secret question.
10. Click Submit.
11 . Click Done.
12 . Perform one of the following actions:
• To receive email messages on your device
from other supported accounts, click Add
Account.
• To log in to your
userID@mycingular.blackberry.net
account without adding other supported
email accounts, click Continue.
13 . If you clicked Add Account, type the
information for the supported account that
you want to add.
• Email Address: Type the full email
).
address of the supported account (for
example,
yourname@emailprovider.com
).
• User Name: Type the login ID (for
example,
yourname
).
• Password: Type the password used to
access this supported account.
• Re-enter Password: Retype the password.
14 . Click Submit.
Notes: Depending on the account that you add,
you might be prompted to select an account type
(for example, Internet service provider email,
Microsoft Outlook/Microsoft Exchange, Lotus
Notes/IBM Lotus Domino) and asked to provide
additional information (for example, mail server,
port number, Outlook Web Access URL, iNotes™
URL, or mailbox name). You might also be
prompted to install the BlackBerry Mail Connector
program.
To receive BlackBerry Internet Service support
using live chat with a Cingular Wireless Technical
Support representative, go to
http://forums.cingular.com/. In the Quick Links
section, click Register.
Log in to your BlackBerry Internet Service account using a computer
Log in to your BlackBerry Internet Service account
using a computer to manage additional settings
and message options.
1. Verify that the computer is connected to the
Internet.
2. In the URL address field of the Internet
browser on your computer, type
www.cingular.com/blackberrystart.
13
3. On the login screen, type your BlackBerry
Internet Service user ID and password.
4. Click Login.
After you have logged into your BlackBerry
Internet Service account, you can perform the
following account management tasks:
• send a service book to reactivate your
account
• change your password
• change the Sent from address
• set options for sent messages
• switch to a new BlackBerry device
• add or modify other supported email
accounts
• set auto-aging limits for the mailbox
• set an out-of-office reply
Note: If you have questions about BlackBerry
Internet Service, click Help on the menu bar to
view the
BlackBerry Internet Service Online Help
Install the BlackBerry Desktop Software for personal data synchronization
Install the BlackBerry Desktop Software to perform
any of the following actions:
• synchronize personal information
management (PIM) data such as contacts,
tasks, and appointments
• back up and restore BlackBerry device data
• load new programs on the device such as
updated system software, games, and thirdparty personal information management
programs
• charge your device using your computer
To install the desktop software, the following
system requirements apply:
14
• Intel®-compatible 486 or higher computer
that is compliant with USB 1.1 or later
• Windows®98*, Windows ME, Windows
2000, or Windows XP
• Available USB port
*If you use Windows 98 (not Windows 98
Second Edition), you must download the
DCOM 98 version 1.3 update from
www.microsoft.com/com/default.mspx
for the USB driver to operate as expected.
1. Insert the BlackBerry Desktop Software
installation CD into the CD drive on your
computer.
2. Complete the on-screen instructions.
• Select BlackBerry Internet Service as
your account integration option.
3. When the installation is complete, connect
the smaller end of the USB cable to your
device.
4. Connect the larger end of the USB cable to
.
an available USB port on your computer.
5. On the taskbar, click Start.
6. Click Programs > BlackBerry > Desktop
Manager.
Notes: To find more information about the
features of the BlackBerry Desktop Software, click
Help > Desktop Help Contents.
If you use the BlackBerry Desktop Software to load
third party programs onto your device, your use of
third party software shall be governed by and
subject the terms of separate software licenses, if
any, for those products or services. Any third party
products or services that are provided with RIM’s
products and services are provided “as is”. RIM
makes no representation, warranty, or guarantee
whatsoever in relation to the third party products
or services and RIM assumes no liability
whatsoever in relation to the third party products
and services even if RIM has been advised of the
possibility of such damages or can anticipate such
damages.
15
16
Setting up for email using BlackBerry Enterprise Server
Your system administrator might set up your
BlackBerry device for email on your behalf, or you
might need to integrate your device with a
supported email account yourself using one of two
methods.
Set up email using enterprise activation on the device
If a system administrator has provided you with a
unique enterprise activation password, you can
integrate your supported email account using your
BlackBerry device.
1. Verify that your device is connected to the
wireless network and that you are in a
wireless coverage area.
2. On the Home screen, scroll to and click
Enterprise Activation.
3. Type your supported corporate email account
address.
4. Type the enterprise activation password
provided by your system administrator.
5. Click Activate.
Note: Your system administrator might request
that you install the BlackBerry Device Manager
program (found on the BlackBerry Desktop
Software CD) on your computer to reduce the
amount of data that is sent over the wireless
network when your device is connected to your
computer.
Set up email using the BlackBerry Desktop Software
If your system administrator does not provide you
with a unique enterprise activation password, you
can install the BlackBerry Desktop Software on
your computer to integrate your device with your
supported email account.
To install the BlackBerry Desktop Software, the
following system requirements apply:
• Intel-compatible 486 or higher computer
that is compliant with USB 1.1 or later
• Windows 98*, Windows ME, Windows 2000,
or Windows XP
• Available USB port
*If you use Windows 98 (not Windows 98
Second Edition), you must download the
DCOM 98 version 1.3 update from
www.microsoft.com/com/default.mspx
for the USB driver to operate as expected.
1. Insert the BlackBerry Desktop Software
Installation CD into the CD drive on your
computer.
2. Complete the on-screen instructions.
• Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
account integration option.
• Select BlackBerry Enterprise Server as
your email redirection option.
3. When the installation is complete, connect
the smaller end of the USB cable to your
device.
4. Connect the larger end of the USB cable to
an available USB port on your computer.
5. On the taskbar, click Start.
6. Select Programs > BlackBerry > Desktop
Manager.
• When you are prompted to generate an
encryption key, complete the on-screen
instructions.
17
Note: To find out more information about the
BlackBerry Desktop Software, click Help >
Desktop Help Contents.
18
How do I...
Navigate screens
Roll the trackwheel to move the
cursor and highlight items on the
screen.
Click (press) the trackwheel to
select an icon or to open a pulldown menu within a program
and select items.
Press the Escape button to exit a
screen, cancel an action, or go
back one page in the browser.
Change values in fields
To change the value of a field, for example in an
options screen, scroll to the field and click the
trackwheel. Click Change Option. The available
values appear in a list. Scroll to a value and click
the trackwheel.
Make phone calls
On the Home screen, type a phone number. Press
the Send key. To end the call, press the End key.
Notes: Press the Send key on any screen to open
the phone program.
Select a contact, call log, or phone number link on
any screen and press the Send key to make a call.
To switch between the speakerphone and earpiece
during a call, press the Speakerphone key. The
Speakerphone key is located on the bottom right
of the keyboard.
Send email messages
Before you can send and receive email messages,
you must first integrate your BlackBerry device
with a supported email account.
your email solution" on page 9 for more
information.
1. On the Home screen, scroll to and click
Messages.
2. In the messages list, click the trackwheel.
3. Scroll to and click Compose Email.
4. In the To field, type an email address or
contact name
5. Click the trackwheel.
6. Scroll to the Subject field and type a subject.
7. Scroll down and type a message.
8. Click the trackwheel.
9. Click Send.
Note: If your device is integrated with more than
one supported email account, you can select an
account to send the message from. At the top of
the message, in the Send Using field, press the
Space key until the preferred email account
appears.
See "Choosing
Send PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry device on the network.
If you know the PIN of another BlackBerry device
user, you can send a PIN message to that person.
Note: To find your PIN, in the device options, click
Status.
1. On the Home screen, scroll to and click
Messages.
2. In the messages list, click the trackwheel.
19
3. Scroll to and click Compose PIN.
4. In the To field, type a PIN or contact name.
5. Click the trackwheel.
6. Scroll to the Subject field and type a subject.
7. Scroll down and type a message.
8. Click the trackwheel.
9. Click Send.
Send SMS (text) messages
1. On the Home screen, scroll to and click
Messages.
2. In the messages list, click the trackwheel.
3. Scroll to and click Compose SMS.
4. Scroll to and click [Use Once] or select a
contact from the list.
5. Click SMS.
6. Type an SMS-compatible phone number.
7. Click the trackwheel.
8. Click Continue.
9. Type a message.
10. Click the trackwheel.
11 . Click Send.
Add contacts directly to your address book
1. On the Home screen, scroll to and click
Address Book.
2. In the address book, click the trackwheel.
3. Scroll to and click New Address.
4. Type the contact information.
5. Click the trackwheel.
6. Click Save.
Add SIM card contacts to your address book
If you have saved contact information on your
Cingular SIM card, you can copy that information
into the Address Book program on your BlackBerry
device.
1. On the Home screen, scroll to and click
Address Book.
2. In the address book, click the trackwheel.
3. Scroll to and click SIM Phone Book.
4. Click the trackwheel.
5. Click Copy All To Address Book.
Add contacts from your computer
If you have saved contacts in a supported PIM
program such as Microsoft Outlook, and you have
installed the BlackBerry Desktop Software, you
can copy these contacts into the Address Book
program on your BlackBerry device.
1. Connect your device to your computer using
the USB cable.
2. On your computer, on the taskbar, click Start
> Programs > BlackBerry > Desktop
Manager.
3. Click Intellisync.
4. Click Configure PIM.
For more information about how to synchronize
PIM data, on the Configure PIM screen, click Help.
Note: If you have set up email using BlackBerry
Enterprise Server, your contact list might
synchronize over the wireless network. For more
information, on the Home screen of your device,
click Help > Synchronizing data.
Go to web pages
1. On the Home screen, scroll to and click a
browser icon.
20
2. In the browser, click the trackwheel.
3. Click Go To.
4. Type a web address.
5. Click the trackwheel.
6. Click OK.
Notes: To insert a period, press the Space key.
To insert a slash mark (/), press the Shift key +
the Space key.
The Go To dialog box tracks the web addresses
that you type. To go to a web page on the list,
click the web address. Click OK.
Set a device password
1. On the Home screen, scroll to and click
Settings.
2. On the Settings screen, scroll to and click
Options.
3. In the device options, scroll to and click
Security Options.
4. Click General Settings.
5. Set the Password field to Enabled.
6. Set the other security options.
7. Click the trackwheel.
8. Click Save.
9. Type a device password.
10. Click the trackwheel.
11 . Retype the device password.
12 . Click the trackwheel.
Lock and unlock the device
With a device password set, on the Home screen,
scroll to and click Lock.
To unlock your device, on the Lock screen, roll the
trackwheel. Click Unlock. Type your password.
Press the Enter key.
Note: When the device is locked, it is designed to
enable you to make an emergency call without
dialing the emergency access number. Click
Emergency Call. Click Yes.
Set the date and time
1. On the Home screen, scroll to and click
Settings.
2. On the Settings screen, scroll to and click
Options.
3. In the device options, scroll to and click
Date/Time.
4. Set the Time Zone field.
5. In the Date/Time Source field, set a date
and time source.
6. Click the trackwheel.
7. Click Update Time.
8. Click the trackwheel.
9. Click Save.
Note: To set the date and time yourself, set the
Date/Time Source field to Off. Set the other
fields on the Date/Time screen to display the
correct date and time. Save your changes.
Enable profiles
1. On the Home screen, scroll to and click
Profiles.
2. In the profiles list, scroll to and click a
notification profile.
3. Click Enable.
Note: To change the current notification profile
quickly, select a profile. Press the Space key.
Create new profiles
1. On the Home screen, scroll to and click
Profiles.
2. In the profiles list, click the trackwheel.
21
3. Click New Profile.
4. Type a name for the profile.
5. Scroll to and click a program.
6. Click Edit.
7. Set how you want to receive notification for
that program.
8. Click the trackwheel.
9. Click Save.
10. Click the trackwheel.
11 . Click Save.
Turn on or off Bluetooth technology
1. On the Home screen, scroll to and click
Settings.
2. On the Setting screen, scroll to and click
Options.
3. In the device options, scroll to and click
Bluetooth.
4. Click the trackwheel.
5. Click Enable Bluetooth or Disable
Bluetooth.
Pair with another Bluetooth-enabled accessory
1. Verify that Bluetooth technology is turned
on. When Bluetooth technology is turned on,
the Bluetooth indicator appears on the
Home screen near the time.
2. Verify that the Bluetooth-enabled accessory
that you want to pair with is in the correct
mode for pairing.
3. On the Home screen, scroll to and click
Settings.
4. On the Settings screen, scroll to and click
Options.
5. In the device options, scroll to and click
Bluetooth.
6. Click the trackwheel.
7. Click Add Device.
8. Click a Bluetooth-enabled accessory.
9. In the Enter passkey for <accessory name>
field, type a passkey.
10. Type the same passkey on the Bluetoothenabled accessory to which you are pairing.
Note: The names of Bluetooth-enabled accessories
with which you have already paired appear in the
list of paired Bluetooth-enabled devices. They do
not appear in the list of Bluetooth-enabled devices
that appears when you click Add Device.
Set a Bluetooth-enabled accessory as trusted
If you do not want to see a prompt each time that
your BlackBerry device connects with a paired
Bluetooth-enabled accessory, you can set the
accessory to be trusted.
1. On the Home screen, scroll to and click
Settings.
2. On the Settings screen, scroll to and click
Options.
3. In the device options, scroll to and click
Bluetooth.
4. In the paired devices list, click a paired
Bluetooth-enabled accessory.
5. Click Device Properties.
6. Set the Trusted field to Yes.
7. Click the trackwheel.
8. Click Save.
22
Set Convenience keys
You can program two convenience keys as a fast
and easy way to open your favorite programs.
1. On the Home screen, scroll to and click
Settings.
2. On the Settings screen, scroll to and click
Options.
3. In the device options, scroll to and click
Screen/Keyboard.
4. Set the Convenience Key Opens fields to the
desired program.
5. Click the trackwheel.
6. Click Save.
Find help with other features
To access a list of help topics that are associated
with the program that you are using, while in a
program, click the trackwheel. Click Help.
To open the main list of topics for all programs,
while in any program, click the trackwheel. Click
Help. On the Help screen, click the trackwheel.
Click Index.
23
24
Frequently asked questions
Why does my device not turn on?
The power might be off. Press the Power button.
The power button is located on the top left of your
BlackBerry device.
The battery might not be charged. See “Step three:
Charge the battery” on page 5 for more
information.
Why does my device not charge?
The battery might not be inserted properly.
Remove and reinsert the battery. Verify that the
connectors align.
on page 4 for more information.
A connection might not be complete. Verify that
the small end of the AC adapter cable is fully
inserted into the USB port on the side of your
BlackBerry device and that the AC power adapter
plug is securely connected to a working electrical
outlet.
See "Step three: Charge the battery" on
page 5 for more information.
If you connect your device to a computer to
charge, verify that the computer is turned on.
Verify that the small end of the USB cable is fully
inserted into the port on the side of your device,
and that the large end of the USB cable is securely
connected to a free USB port on the computer. If
you connect your device to a computer using a
USB hub, the hub must be self powered to provide
enough power to charge your device.
Can I charge my device by connecting it to my
computer?
If you have installed the BlackBerry Desktop
Software or the BlackBerry Device Manager on
your computer, you can connect your BlackBerry
device to the computer to charge the battery.
1. Verify that the computer is turned on.
See “Step two: Insert the battery”
2. Connect the smaller end of the USB cable to
the port on your device.
3. Connect the larger end of the USB cable to
an available USB port on your computer.
Note: To find more help with connecting your
device to the computer, in the BlackBerry Desktop
Software, click Help to view the
Desktop Software Online Help
Why can I not send or receive email messages?
Verify that your BlackBerry device is connected to
the wireless network and that you are in a wireless
coverage area.
Cingular Wireless network” on page 5 for more
information.
If you have not set up a supported email account
for use with your device, you need to do so before
you can send and receive email.
your email solution” on page 9 for more
information.
If you are using BlackBerry Internet Service, log in
to your BlackBerry Internet Service account using
a desktop browser.
Internet Service account using a computer” on
page 13 for more information.
See “Step four: Connect to the
See “Log in to your BlackBerry
BlackBerry
.
See “Choosing
• Verify that your BlackBerry Internet Service
account mailbox has not exceeded its size
limit. The space available in your mailbox is
displayed in the top center of the Home
Page.
• Click Profile and click Send a service book
to reactivate your account.
If you continue to be unable to send and receive
messages, reset your device by removing and
reinserting the battery.
25
Note: To find help with sending and receiving
email messages, in messages list, click the
trackwheel. Click Help > Email Messages.
Can I integrate my device with a corporate
email account if I do not have access to a
BlackBerry Enterprise Server?
If you do not have access to a BlackBerry
Enterprise Server, but you want to send and
receive messages from a corporate Microsoft
Outlook or IBM Lotus Notes email account that
resides on a Microsoft Exchange or IBM Lotus
Domino mail server, your system administrator
might permit you to set up BlackBerry Internet
Service to access your corporate email. When you
add your corporate email account for use with
BlackBerry Internet Service, you might be
prompted to install the BlackBerry Mail Connector
program on your computer.
See “Set up email
using a computer” on page 12 for more
information.
Alternately, if you use Microsoft Outlook
(Workgroup installation) with an email account on
a Microsoft Exchange Server version 5.5 or later
and your BlackBerry device does not have access
to a BlackBerry Enterprise Server, your system
administrator might permit you to install the
BlackBerry Desktop Redirector on your computer
to integrate your device with the email account.
To integrate your device with the email account
using the BlackBerry Desktop Redirector, when
you install the BlackBerry Desktop Software, select
BlackBerry Desktop Redirector as your message
redirection option.
See “Set up email using the
BlackBerry Desktop Software” on page 17 for
more information.
Note: If you install either BlackBerry Mail
Connector or BlackBerry Desktop Redirector, your
computer must be on and the installed program
must be running to send and receive messages on
your device.
26
Can I set up for email using both the BlackBerry
Enterprise Server and BlackBerry Internet
Service?
If your system administrator permits email setup
using more than one email solution, complete the
steps in
“Setting up for email using BlackBerry
Enterprise Server” on page 17 followed by the
steps in “Setting up for email using BlackBerry
Internet Service” on page 11 .
How do I reset my device?
To reset your BlackBerry device hardware and
programs, remove and then reinsert the battery.
How do I clean the screen?
Clean the screen on your BlackBerry device using
only a soft dry cloth. Do not use liquid, aerosol
cleaners, or solvents on or near your device.
Disconnect any cables from the computer and
unplug any charging accessories from the
electrical outlet before cleaning.
Note: See the
Information
BlackBerry Safety and Product
booklet for more information about
caring for your device.
Where can I find the latest software updates for
my device?
You can find the latest BlackBerry device system
software updates and BlackBerry Desktop
Software updates online at
www.cingular.com/bbdownloads.
Where can I buy accessories for my device?
You can buy approved accessories for your
BlackBerry device at a Cingular retail store or
online at www.shopblackberry.com.
Note: Use only those accessories approved by
Research In Motion (RIM) for use with your
particular device model. Using any accessories not
approved by RIM for use with your particular
device model might invalidate any approval or
warranty applicable to the device and might be
dangerous.
Where can I download games and ring tones for
my device?
You can download new programs using the
Cingular Browser (Media Net or mMode) on your
BlackBerry device, or download them using your
computer and load them onto your device using
the Application Loader tool of the BlackBerry
Desktop Software.
Note: Your use of third party software shall be
governed by and subject to you agreeing to the
terms of separate software licenses, if any, for
those products or services. Any third party
products or services that are provided with RIM's
products and services are provided “as is”. RIM
makes no representation, warranty or guarantee
whatsoever in relation to the third party products
or services and RIM assumes no liability
whatsoever in relation to the third party products
and services even if RIM has been advised of the
possibility of such damages or can anticipate such
damages.
Why are there multiple browser icons on the
home screen?
All Cingular customers have the Cingular Browser
(Media Net or mMode) and Internet Browser icons
on the Home screen. If you see an additional
browser on the Home screen, you are a BlackBerry
Enterprise Server user and your system
administrator has enabled the BlackBerry Browser.
Why can I not use shortcuts on the Home
screen?
By default, you can quickly dial phone numbers
from the Home screen. To change this setting so
that you can use shortcuts on the Home screen, in
the phone, click Options. Click General Options.
Set the Dial From Home Screen field to No. Save
your changes.
Why does the screen on my device turn off?
When you do not use your BlackBerry device for a
period of time, the screen turns off to conserve
battery power. Roll the trackwheel or press any
key to turn the screen on again.
Why are some of the features described not
available on my device?
If you have integrated your device with an email
account using the BlackBerry Enterprise Server,
the BlackBerry Enterprise Server version or the
policies that are set by your system administrator,
might limit the use of certain features.
Contact your system administrator for information
about the features associated with the BlackBerry
Enterprise Server.
BlackBerry Internet Service frequently asked questions
What should I do if I have forgotten or lost my
password?
1. In the URL address field of the Internet
browser on your computer, type
www.cingular.com/blackberrystart.
2. On the login screen click Forgot your
password?
3. Type your user ID.
4. Correctly answer your secret question.
The new password is sent to your device as a
message that appears in the message list.
27
If I add a supported email account to
BlackBerry Internet Service, will email continue
to be delivered to the original email account?
When you add a supported email account to
BlackBerry Internet Service, email messages
continue to be delivered to the original email
account as they were before you added the
account to BlackBerry Internet Service. You also
see email messages from the account that you
have added in the message list on your BlackBerry
device and in your BlackBerry Internet Service
account, if you log in using a computer.
I have added a supported email account to
BlackBerry Internet Service. When I delete a
message from that account on my device is it
also deleted from the inbox of the original
email account?
When you add a supported email account to
BlackBerry Internet Service, a link is established
between your BlackBerry Internet Service account
and the email account that you have added. This
link enables you to send and receive email
messages from your BlackBerry device using the
address of the account that you have added. The
device only synchronizes with messages in the
BlackBerry Internet Service account. Therefore, if
you read, send, or delete a message on your
device, the change is reflected in your BlackBerry
Internet Service account, but not in the email
account that you have added. If you delete an
email message directly from the original email
account, the change is not reflected in your
BlackBerry Internet Service account, or on your
device.
What is the BlackBerry Mail Connector?
The BlackBerry Mail Connector is a program that
you might need to install on your local computer
to enable BlackBerry Internet Service to access
and copy messages from your corporate Microsoft
Outlook or IBM Lotus Notes email account when
the Microsoft Exchange or IBM Lotus Domino mail
server is behind a firewall.
When you add a supported email account to the
BlackBerry Internet Service, the software is
designed to automatically detect whether the
BlackBerry Mail Connector is required and to
prompt you to install the program.
To install the BlackBerry Mail Connector, the
following system requirements must be met:
• Microsoft Outlook 98, Outlook 2000,
Outlook 2003 or IBM Lotus Notes 5.0, 6.0,
or 6.5 Email account on a Microsoft
Exchange Server version 5.5, 2000, or 2003,
or an IBM Lotus Domino Server version 6.0,
or 6.5
• Microsoft Windows 98, Windows ME,
Windows 2000, Windows XP or Windows NT
(version 4) Service Pack 6 or later
• Internet and email enabled computer
Persistent Internet connection (Port 443,
SSL)
• Microsoft Internet Explorer version 5.5, 6.0
or later
Note: The computer must be on and must have a
constant connection to the corporate local area
network (LAN) for message delivery to occur.
Why can I not add a third-party email account
to the BlackBerry Internet Service?
Verify that the third-party email account supports
POP3 or IMAP4.
28
I use multiple email accounts. How do I set the
email address that appears in the From field of
messages that I send?
1. Verify that your BlackBerry device is
connected to the wireless network and that
you are in a wireless coverage area.
2. On the Home screen, scroll to and click
Individual Email Activation.
3. On the login screen, type your user ID and
password.
4. Click Submit.
5. In the Send From Address option, click the
here link.
6. On the Sent From Address screen, perform
one of the following actions:
• To use your default BlackBerry Internet
Service account as your Sent From
Address, select I want my Sent From
Address to be my handheld email
address.
• To use an address from one of the
accounts that you have added, select I
want to choose one of the email
accounts I have set up to be my Sent
From Address. Click Submit. Select an
account.
• To use another email address, select I
want to customize my Sent From
Address setting to use an email address
that I’ll enter. Click Submit. Type the
email address.
7. Click Submit.
Note: You can also change the sent from address
by logging in to your BlackBerry Internet Service
account using a computer.
BlackBerry Internet Service account using a
computer” on page 13 for more information.
See “Log in to your
How do I remove an account that I no longer
want to access with my device?
1. Verify that your BlackBerry device is
connected to the wireless network and that
you are in a wireless coverage area.
2. On the Home screen, scroll to and click
Individual Email Activation.
3. On the login screen, type your user ID and
password.
4. Click Submit.
5. Select an email address.
Note: You cannot delete your default email
account.
6. Click Delete.
7. Click Yes.
Note: You can also remove an account by logging
into your BlackBerry Internet Service account
using a computer.
Internet Service account using a computer” on
page 13 for more information.
How do I change the device that I want to use
with my BlackBerry Internet Service account?
Your BlackBerry Internet Service account is linked
to your particular BlackBerry device. If you switch
devices, you need to update the device PIN and
the IMEI that is associated with your account.
1. Verify that your new BlackBerry device is
connected to the wireless network and that
you are in a wireless coverage area.
2. On the Home screen of your new BlackBerry
device, scroll to and click Individual Email
Activation.
3. On the login screen, type your user ID and
password.
4. Click Submit.
5. Click Change handheld that works with the
accounts listed above.
See “Log in to your BlackBerry
29
6. On the Change Handheld screen, verify that
the new device information is correct.
• PIN: personal information number (PIN)
for your device
• IMEI: International Mobile Equipment
Identity (IMEI) for your device
7. Click Submit.
8. Click Done.
Note: You can also change the device that you
want to use with your BlackBerry Internet Service
account by logging in to your BlackBerry Internet
Service account using a computer.
your BlackBerry Internet Service account using a
computer” on page 13 for more information.
Where can I find the PIN and IMEI number for
my device?
1. On the Home screen, scroll to and click
Settings.
2. On the Settings screen, scroll to and click
Options.
3. In the device options, scroll to and click
Status. The PIN and IMEI number for your
device appear on this screen.
Why is my mailbox full?
Your BlackBerry Internet Service account has a
mailbox size limit of 25 MB. To avoid reaching the
limit, delete items from your mailbox regularly or
set up auto-aging rules for message deletion.
To view the available space in your mailbox or to
set up auto-aging rules, log in to your BlackBerry
Internet Service account using a computer that is
connected to the Internet.
1. In the URL address field of the Internet
browser on your computer, type
www.cingular.com/blackberrystart.
2. On the login screen, type your user ID and
password.
See “Log in to
3. Click Login.
4. Click the Manage Folders button.
See the
BlackBerry Internet Service Online Help
for information on managing your BlackBerry
Internet Service account by deleting messages.
How do I find more help with my BlackBerry
Internet Service account?
Log in to your BlackBerry Internet Service account
using a computer at www.cingular.com/
blackberrystart. On the menu bar at the top of
the screen, click Help to view the
Internet Service Online Help
For support using live chat with a Cingular
Wireless Technical Support representative, go to
http://forums.cingular.com/ and in the Quick
Links section, click Register.
BlackBerry
.
30
© 2005 Research In Motion Limited. All Rights
Reserved. The BlackBerry and RIM families of
related marks, images and symbols are the
exclusive properties of Research In Motion Limited.
RIM, Research In Motion, ‘Always On, Always
Connected’, the “envelope in motion” symbol and
BlackBerry are registered with the U.S. Patent and
Trademark Office and may be pending or
registered in other countries.
Cingular and the graphic icon are registered
trademarks of Cingular Wireless, LLC. Cingular
Raising the Bar is a trademark of Cingular Wireless,
LLC. All Rights Reserved.
and logos are owned by the Bluetooth SIG Inc. and
any use of such marks by Research In Motion
Limited is under license. IBM, Lotus Notes, Lotus,
Domino, and iNotes are either trademarks or
registered trademarks of International Business
Machines Corporation in the United States and/or
other countries. Intel is a trademark or registered
trademark of Intel Corporation or its subsidiaries in
the United States and other countries. Microsoft,
Windows and Outlook are either trademarks or
registered trademarks of Microsoft Corporation in
the United States and/or other countries. Novell
and GroupWise are either trademarks or registered
trademarks of Novell Inc. in the United States and
other countries. All other brands, product names,
company names, trademarks, and service marks are
the properties of their respective owners.
The BlackBerry device and/or associated software
are protected by copyright, international treaties
and various patents, including one or more of the
following U.S. patents: 6,278,442; 6,271,605;
6,219,694; 6,075,470; 6,073,318; D445,428;
D433,460; D416,256. Other patents are
registered or pending in various countries around
the world. Visit www.rim.com/patents.shtml for a
current listing of applicable patents.
This document is provided “as is” and Research In
Motion Limited and its affiliated companies
(“RIM”) assume no responsibility for any
The Bluetooth word mark
typographical, technical or other inaccuracies in
this document. RIM reserves the right to
periodically change information that is contained
in this document; however, RIM makes no
commitment to provide any such changes,
updates, enhancements or other additions to this
document to you in a timely manner or at all. RIM
MAKES NO REPRESENTATIONS, WARRANTIES,
CONDITIONS OR COVENANTS, EITHER EXPRESS
OR IMPLIED (INCLUDING WITHOUT LIMITATION,
ANY EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF FITNESS FOR A PARTICULAR
PURPOSE, NON-INFRINGEMENT,
MERCHANTABILITY, DURABILITY, TITLE, OR
RELATED TO THE PERFORMANCE OR NONPERFORMANCE OF ANY SOFTWARE REFERENCED
HEREIN OR PERFORMANCE OF ANY SERVICES
REFERENCED HEREIN). IN CONNECTION WITH
YOUR USE OF THIS DOCUMENTATION, NEITHER
RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS,
EMPLOYEES OR CONSULTANTS SHALL BE LIABLE
TO YOU FOR ANY DAMAGES WHATSOEVER BE
THEY DIRECT, ECONOMIC, COMMERCIAL,
SPECIAL, CONSEQUENTIAL, INCIDENTAL,
EXEMPLARY OR INDIRECT DAMAGES, EVEN IF
RIM HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES, INCLUDING WITHOUT
LIMITATION, LOSS OF BUSINESS REVENUE OR
EARNINGS, LOST DATA, DAMAGES CAUSED BY
DELAYS, LOST PROFITS, OR A FAILURE TO
REALIZE EXPECTED SAVINGS.
This document might contain references to third
party sources of information, hardware or software,
products or services and/or third party web sites
(collectively the “Third-Party Information”). RIM
does not control, and is not responsible for, any
Third-Party Information, including, without
limitation the content, accuracy, copyright
compliance, compatibility, performance,
trustworthiness, legality, decency, links, or any
other aspect of Third-Party Information. The
inclusion of Third-Party Information in this
document does not imply endorsement by RIM of
31
the Third Party Information or the third party in any
way. Installation and use of Third Party
Information with RIM's products and services may
require one or more patent, trademark or copyright
licenses in order to avoid infringement of the
intellectual property rights of others. Any dealings
with Third Party Information, including, without
limitation, compliance with applicable licenses and
terms and conditions, are solely between you and
the third party. You are solely responsible for
determining whether such third party licenses are
required and are responsible for acquiring any such
licenses relating to Third Party Information. To the
extent that such intellectual property licenses may
be required, RIM expressly recommends that you
do not install or use Third Party Information until
all such applicable licenses have been acquired by
you or on your behalf. Your use of Third Party
Information shall be governed by and subject to
you agreeing to the terms of the Third Party
Information licenses. Any Third Party Information
that is provided with RIM's products and services
is provided “as is”. RIM makes no representation,
warranty or guarantee whatsoever in relation to
the Third Party Information and RIM assumes no
liability whatsoever in relation to the Third Party
Information even if RIM has been advised of the
possibility of such damages or can anticipate such
damages.
Check with your service provider for availability,
roaming arrangements, service plans and features.
Certain features outlined in this document require
a minimum version of BlackBerry Enterprise Server
Software, BlackBerry Desktop Software, BlackBerry
Handheld Software and/or BlackBerry or RIM
software and may require additional development
or third-party products and/or services for access
to corporate applications.
BlackBerry 8700c™
Model number: RAT40GW
PRINTSPEC-005
32
Shortcuts
Phone
Open the phone screen or
make a phone call
End a call Press
Turn mute on and off
during a call
Turn speakerphone on or
off during a call
Change the volume
during a call
Dial a letter in a phone
number
Open the contact list from
the phone screen
Redial a number Press twice
Call a voice mail access
number
Assign speed dial
to a number key
Press
Press the Mute button on
the top of the device
Press
Roll the trackwheel
Hold + Press the letter
Hold
Hold
Hold any key > Type a
phone number
Browser
Go back one page Press the Escape button
Exit the browser
Search for a word on
a page
Open a selected link Press
Switch between normal
and full-screen view
Go down one page Press
Go up one page Press +
Go to a specific web page Press
Hold the Escape button
Press
Press
Message list
Open a selected message Press
Compose new message Press
Reply to sender Press
Reply to all Press
Forward message Press
Go to messages from the
next day
Go to messages from the
previous day
Go to the next unread
message
File a message Press
View sent messages Press +
View received messages Press +
Press
Press
Press
Calendar
For these shortcuts to work in Day view, in the calendar
options, set the Enable Quick Entry field to No.
Go to the next day, week,
or month
Go to the previous day,
week, or month
Schedule an appointment Press
Move the cursor
horizontally in week view
Move the cursor vertically
in month view
Press
Press
Hold + Roll the
trackwheel
Hold + Roll the
trackwheel
Navigating
Typing
screens
Lock the device/keyboard Click Lock (set a password
Unlock the
device/keyboard
Move the cursor
vertically/horizontally
Return to the previous
screen
Return to the Home screen Press
Click an item Highlight the item > Click
Select multiple items Hold + Roll the
Switch between programs Hold + Press the
Go to the top of a screen Press
Go to the bottom of a
screen
Turn on/off the device Hold the Power button
for added security)
Double-click the trackwheel
Roll the trackwheel/Hold
+ Roll the trackwheel
Press the Escape button
the trackwheel
trackwheel
Escape button
Press
and editing
Capitalize a letter Hold the letter
Insert a period Press twice
Type the alternate
character on a key
Insert a symbol Press
Insert an accented
character
Select lines of text Press > Roll the
Select individual characters Hold > Roll the
Copy selected text
Cut selected text Press + or Click the
Paste selected text Press + Click the
Cancel selection Press the Escape button
Press + the key
Hold a letter + Roll the
trackwheel
trackwheel
trackwheel
Press + Click the
trackwheel or Click the
trackwheel > Click Copy
trackwheel > Click Cut
trackwheel or Click the
trackwheel > Click Paste
Press to
change the value in a
field.
Press to view all
the values that are
available in the
selected field.
In an option screen, you
can also select an
option and click the
trackwheel. Click
Change Option. Click a
value.
MenusFields
Click the trackwheel to
view the menu.
On the menu, click
standard menu items
such as New, View,
Edit, Delete, Save,
Options, and Help.
Additional menu items
might appear
depending on the item
you have selected.
Where can I find more
information?
User guide
The user guide is only a few clicks away on your BlackBerry device. To learn
more about how to use your device, click Help.
In the menu on your device, click Help to see the help topics that are
associated with the program that you are using.
A detailed user guide can also be found on the CD that is included in the
box with your device.
Additional resources
If you use the BlackBerry Internet Service, log in to your account using a
desktop browser. On the menu bar, click Help to view the BlackBerry
Internet Service Online Help.
If you use the BlackBerry Desktop Software, on the menu bar click Help to
find the BlackBerry Desktop Software Online Help and the BlackBerry User
Guide.
To receive support using live chat with a Cingular Wireless Customer
support representative, register online at http://forums.cingular.com/.
Published in XXXXX PRINTSPEC-009. MAT-10558-001
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