BlackBerry 8700c User Manual

Getting Started Guide

BlackBerry 8700c Wireless Handheld™ from Cingular

Power button

Turn the device on/off

Headset jack

USB port

Side Convenience key

Open the profile list or set to

open a selected program

Send key

Make a phone call

Type the alternate

character on a key

Type a capital letter

Alt key

Left shift key

Symbol key

Open the symbol list

Mute button

Turn microphone on /off
during a call

Notification LED

Trackwheel

Select or click an item

Escape button

Exit a screen

Front Convenience key

Open a list of useful links or
set to open a selected program

End key

End a phone call
Return to the Home screen

Backspace/Delete key

Enter key

Speakerphone/Currency key

Turn speakerphone on /off
during a call
Type a currency symbol

Right shift key

Type a capital letter

Status indicators

full battery power

low battery power

charging

roaming

Home zone

receiving data

transmitting data

service book waiting

alarm set

voice mail message

Bluetooth radio on

Bluetooth connection

Number mode on

Shift (Cap) mode on

Alt mode on

saved web page

placed call

missed call

received call

sent message

message sending

message not sent

read message

unread message

filed message

message includes
attachment

SMS or MMS
message

system busy

notification LED

low battery LED

wireless coverage
LED

Bluetooth connection
LED

Wireless network coverage

You must connect to the wireless network to begin using many BlackBerry device features. To connect to or disconnect
from the wireless network, click Turn Wireless On/Turn Wireless Off.

Indicators on the Home screen show the wireless coverage level for the area in which you are using your device. A low level
of wireless coverage might limit the use of some device features, as shown in the chart below.

Full wireless coverage with
high-speed data

Full wireless coverage

No wireless coverage

Wireless is turned off

Emergency calls only

Emergency calls

Phone

SMS messages

Email and PIN

Browser

High-speed data

Contents

Welcome to BlackBerry! 3

Where can I find more information? 3
Before getting started 3

Setting up your device 4

Step one: Insert your Cingular SIM card 4
Step two: Insert the battery 4

Step three: Charge the battery 5
Step four: Connect to the Cingular Wireless

network 5

Exploring your programs 7

Choosing your email solution 9

BlackBerry Internet Service email 9
BlackBerry Enterprise Server email 9

Setting up for email using BlackBerry Internet
Service 11

Set up email using the device 11
Log in to your BlackBerry Internet Service account

using the device 12
Set up email using a computer 12
Log in to your BlackBerry Internet Service account

using a computer 13
Install the BlackBerry Desktop Software for

personal data synchronization 14

Set up email using the BlackBerry Desktop
Software 17

How do I... 19

Navigate screens 19
Change values in fields 19

Make phone calls 19
Send email messages 19

Send PIN messages 19
Send SMS (text) messages 20
Add contacts directly to your address book 20

Add SIM card contacts to your address book 20
Add contacts from your computer 20
Go to web pages 20

Set a device password 21
Lock and unlock the device 21
Set the date and time 21

Enable profiles 21
Create new profiles 21
Turn on or off Bluetooth technology 22

Pair with another Bluetooth-enabled accessory 22
Set a Bluetooth-enabled accessory as trusted 22
Set Convenience keys 23

Find help with other features 23

Setting up for email using BlackBerry Enterprise
Server 17

Set up email using enterprise activation on the
device 17

©2005 Research In Motion Limited. All Rights Reserved. Published in XXXXXX. PRINTSPEC-004. MAT-10559-001

Frequently asked questions 25

BlackBerry Internet Service - frequently asked
questions 27

1

2

Welcome to BlackBerry!

Whether you plan to use your BlackBerry 8700c
Wireless Handheld™ from Cingular for business or
personal productivity, you have made an excellent
choice! With push email delivery, phone, web,
organizer features and more, the BlackBerry®
solution is designed to keep you connected to the
people, data, and resources that you need every
day.

Take a moment to read this guide — it provides
important setup information to help you get the
most from your BlackBerry device. This guide
includes instructions on how to set up and turn on
the device, connect to the wireless network, and
set up your supported email accounts. You can
also choose to install the BlackBerry® Desktop
Software so that you can connect your device to
your computer for data synchronization and
charging.

Where can I find more information?

You can find a detailed user guide on the CD that
is included in the box with your BlackBerry device.
The user guide is also only a few clicks away on
your device. To view the user guide on your device,
on the Home screen, use the trackwheel to scroll
to the Help icon and click (press) the trackwheel
to select it. The trackwheel is located on the right
side of your device.

When using a particular program on the device,
you can click the trackwheel to view the menu,
and then click Help to see the help topics that are
associated with the program that you are using.

Before getting started

Please take a moment to look through your
BlackBerry 8700c™ sales package. Be sure that
the following components are included:

• BlackBerry 8700c

• Battery

• AC power adapter

• USB cable

• Hands-free headset

• BlackBerry 8700c holster

• BlackBerry Desktop Software CD (includes

user guide)

•

BlackBerry Safety and Product Information

booklet

•

BlackBerry Software License Agreement and

booklet

Warranty

A Cingular store representative will provide you
with a Cingular SIM card and activate your
BlackBerry data plan. BlackBerry data plan options
are available to support unlimited domestic and
international use.

3

Setting up your device

Step one: Insert your Cingular SIM card

Your SIM card contains important information
about your wireless service. Your SIM card might
be inserted already if you did not obtain your
BlackBerry device from a retail store.

Warning: Turn off your device before you insert or
remove the SIM card. Do not scratch, bend, or
expose the SIM card to static electricity or wet
conditions.

1. Press the battery cover release button.

2. Slide off the battery cover.

3. If the battery is inserted, remove it.

4. Hold the SIM card with the metal contacts
facing down so that the notched corner of
the card is on the bottom right.

5. Slide the SIM card into the holder so that it
lies flat below the metal guide.

6. Continue to slide the SIM card into the
holder until it stops. One end of the SIM card
should be slightly hidden below the plastic
casing on your device.

Note: To remove the SIM card, press down lightly
on the SIM card and slide it out of the holder.

Step two: Insert the battery

Warning: Use only the battery that Research In

Motion® specifies for use with your BlackBerry
device. Using any other battery might invalidate
any warranty provided with your device and might
present a risk of fire or explosion. See the

BlackBerry Safety and Product Information

booklet that accompanied your device for more
information about using the battery safely.

1. Insert the battery so that the connectors on
the battery align with the connectors in the
battery compartment on your device.

4

2. Replace the battery cover.

3. If the battery is charged, your device turns on
and the confirm date and time dialog box
appears.

• If the date and time are incorrect, click

Edit. See

“Set the date and time” on

page 21 for more information.

• If the date and time are correct, click OK.

Step three: Charge the battery

1. Connect the small end of the AC power
adapter cord to your BlackBerry device.

2. Plug the AC power adapter into an electrical
outlet.

3. Charge the battery to full power. The battery
power level indicator is on the Home screen
in the top right corner.

Note: If you choose to install the BlackBerry
Desktop Software, you can also charge your device
by connecting it to your computer using the USB
cable.

See “Can I charge my device by connecting
it to my computer?” on page 25 for more
information.

About wireless network coverage

Step four: Connect to the Cingular Wireless network

If the power is off, press the Power button on the
top left of your BlackBerry device. Your device is
designed to connect to the wireless network
automatically.

To connect to the wireless network successfully,
your Cingular BlackBerry data service plan must
be active, and you must be in a wireless network
coverage area.

To connect or disconnect from the wireless
network, on the Home screen, use the trackwheel
to scroll to the Turn Wireless On/Turn Wireless
Off icon and click (press) the trackwheel to select
it. When your device is not connected to the
wireless network, the word OFF appears in the top
right corner of the Home screen. You can continue
to use features that do not require a connection to
the wireless network. For example, you can type
and save draft email messages, manage tasks, or
use the calculator.

About wireless network coverage

Indicators on the Home screen show the wireless
coverage level for the area in which you are using
your BlackBerry device.

Full wireless coverage with high­speed data

Full wireless coverage

No wireless coverage

Wireless is turned off

Emergency calls only

Emergency calls, phone, SMS
messages, email messages, PIN
messages, browser, high-speed data

Emergency calls, phone, SMS
messages, email messages, PIN
messages, browser

5

Emergency calls, phone, SMS
messages

Emergency calls, phone, SMS
messages

Emergency calls, phone, SMS
messages

6

Exploring your programs

Explore the many useful programs that your
BlackBerry 8700c has to offer. You can access the
frequently used programs listed in this section on
the Home screen of your device.

BlackBerry 8700c Home screen

Click Messages to view the messages
list, compose new email, SMS, or PIN
messages, and set options for messages.

Click Enterprise Activation to set up for
email using BlackBerry Enterprise
Server™ if your system administrator
has provided you with a unique
enterprise activation password.

Click Individual Email Activation to set
up or log in to your BlackBerry® Internet
Service™ account.

Click Cingular Browser (Media Net or
mMode) to access content from the
Cingular portal or to download items
and visit web pages that are designed
for wireless browsers.

Click Internet Browser to visit HTML
web pages that you might normally visit
using your computer. You can also use
the Internet Browser to download items.

If you have an account that uses the
BlackBerry Enterprise Server, your
system administrator might enable the
BlackBerry Browser. Click BlackBerry
Browser to visit web pages on your
corporate intranet.

Click Applications to access the
MemoPad, Pictures, Search, and
Password Keeper programs.

Click Profiles to set and edit
notification preferences for email
messages, phone, calendar or task
reminders, and browser.

Click Settings to access the main list of
device options as well as settings for
Bluetooth™ technology, screen and
keyboard, network and more.

Click Help to view the main list of help
topics, shortcuts, and frequently asked
questions.

Additional programs appear on the
Home screen, including the Address
Book, Calendar, Tasks, and Calculator.

7

8

Choosing your email solution

Now that you have completed setting up your
BlackBerry device, you can begin sending and
receiving email messages. To do this, you need to
integrate your device with a supported email
account using either BlackBerry Internet Service or
BlackBerry Enterprise Server.

BlackBerry Internet Service email

BlackBerry Internet Service is complimentary with
your purchase of a BlackBerry device and
BlackBerry data plan from Cingular. You can set
up your BlackBerry Internet Service account to
send and receive messages on your device from up
to ten supported corporate or Internet email
accounts.

Use this email solution if one or more of the
following situations apply:

• You want to send and receive messages from

a corporate Microsoft® Outlook® or IBM®
Lotus Notes® email account that resides on a
Microsoft Exchange or IBM Lotus®Domino®
email server

• You do not require wireless synchronization

of email messages and personal information
management (PIM) data but find that
synchronization of PIM data using a
computer is acceptable.

• You want to send and receive email

messages on your device from one or more
existing supported Internet (POP3 or IMAP4)
email accounts.

• You want to set up a new wireless email

account for use with your device.

If this email solution applies to you, see “Setting
up for email using BlackBerry Internet Service” on
page 11 for more information.

BlackBerry Enterprise Server email

If your company has purchased a BlackBerry
Enterprise Server, you might be able to use this
email solution to access your corporate email and
synchronize data over the wireless network.

Use this email solution if all the following
situations apply:

• You want to receive messages from a

corporate Microsoft Outlook, IBM Lotus
Notes, or Novell® GroupWise® email
account that resides on a Microsoft
Exchange, IBM Lotus Domino, or Novell
GroupWise email server.

• You require advanced synchronization of

email messages and PIM data.

• A system administrator has confirmed that

you are permitted to use the BlackBerry
Enterprise Server.

If this email solution applies to you, see “Setting
up for email using BlackBerry Enterprise Server”
on page 17 for more information.

9

10