Blackberry 8700 User Manual

Getting Started Guide

BlackBerry 8700 Smartphone

MAT-18594-001 | PRINTSPEC-016
SWD-352071-0416100335-001 | RAT42GW

Contents

Welcome to BlackBerry!...............................................................................................................................3

Set up your device.........................................................................................................................................5

Insert the SIM card and battery .........................................................................................................................5

Charge the battery................................................................................................................................................7

Complete the setup wizard.................................................................................................................................9

Learn the basics........................................................................................................................................... 13

Move around the screen ....................................................................................................................................14

Open a menu........................................................................................................................................................15

Typing basics........................................................................................................................................................15

Applications.........................................................................................................................................................16

Home screen status indicators..........................................................................................................................17

Message list status indicators...........................................................................................................................18

Phone status indicators......................................................................................................................................18

Calendar status indicators.................................................................................................................................19

Wireless coverage indicators.............................................................................................................................19

Start using your device...............................................................................................................................21

Make a call............................................................................................................................................................21

Send an email message......................................................................................................................................21

Send an SMS text message...............................................................................................................................22

Add a contact......................................................................................................................................................22

Visit a web page..................................................................................................................................................23

Schedule an appointment.................................................................................................................................23

Pair with a Bluetooth enabled device..............................................................................................................24

About using your device with a computer...................................................................................................... 24

About switching devices....................................................................................................................................26

Transfer a file between your device and your computer using the Roxio Media Manager.....................27

Synchronize data between your device and your computer .......................................................................28

Find more information.......................................................................................................................................28

Troubleshooting...........................................................................................................................................31

I cannot connect to a wireless network............................................................................................................31

I cannot associate my device with an email address ....................................................................................31

I cannot send or receive messages..................................................................................................................32

I cannot make or receive calls.......................................................................................................................... 33

Legal notice..................................................................................................................................................35

Welcome to BlackBerry!

Get ready to experience the freedom and connectivity of your all-in-one mobile solution.
Setting up your BlackBerry® device is easy. Simply verify that your SIM card and battery
are inserted in your device, charge the battery, and complete the setup wizard. After you
complete the setup wizard, take some time to explore the features on your device. This guide
provides tips and instructions to help you learn the basics quickly.

3

4

Set up your device

Insert the SIM card and battery

Your SIM card is a small rectangular plastic card that stores important information about
your wireless service. Your SIM card might already be inserted in your BlackBerry® device.

1. Press the release button for the battery cover.

2. Slide off the battery cover.

3. If the battery is inserted, remove the battery.

4. If your SIM card is already inserted, proceed to step 11.

5. Slide the SIM card holder door toward its hinges to unlock it.

6. Open the SIM card holder door.

7. Remove the SIM card from any packaging.

8. Place the SIM card into the holder so that the metal contacts on the SIM card face
down and the cutoff corner of the SIM card points toward the top of your device.

9. Close the SIM card holder door so that it holds the SIM card flat.

10. Slide the SIM card holder door away from its hinges to lock it.

11. Insert the battery so that the metal contacts on the battery align with the metal
contacts on your device.

5

12. Slide the battery cover back onto the device so that it clicks into place.

If the battery is charged, the device turns on. If the device does not turn on, charge the
battery.

Figure 1. Remove the battery cover

Figure 2. Insert the SIM card

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Figure 3. Insert the battery

Charge the battery

1. Connect the small end of the travel charger cable to the USB port on the side of your
BlackBerry® device.

2. If necessary, perform one of the following actions:

• Insert the plug blade attachment into the power adapter.

• Fold down the plug blades on the power adaptor.

3. Plug the power adapter into a power outlet.

4. Charge the battery to full power.

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Figure 4. Connect the travel charger cable to your device

Figure 5. Insert the plug blade attachment or fold down the plug blades (if necessary)

If you have installed the BlackBerry® Desktop Software, you can use the USB cable that
came with your device to connect your device to your computer for charging. For more
information, see the "About using your device with a computer" topic.

Battery power level indicators

full battery power battery charging
low battery power

8

Complete the setup wizard

The setup wizard is designed to help you learn about typing, change options to personalize
your BlackBerry® device, and set up one or more email addresses.

1. In the setup wizard dialog box, roll the trackwheel to highlight Run Setup Wizard.

2. Click (press) the trackwheel.

3. Read the setup wizard introduction.

4. Roll the trackwheel to highlight Next.

5. Click the trackwheel.

6. Complete the instructions on the screen.

Note: If the setup wizard dialog box does not appear automatically, on the Home screen,
press the Front Convenience key. Click Setup Wizard.

Figure 6. Setup wizard screen

9

About email setup options

If you have not already set up an email address, you can use one of following options to set
up email. Depending on your wireless service provider, the available options might vary.

• BlackBerry Internet Service option: Use this email setup option to create a new

email address for your device or to associate your device with one or more (up to
ten) existing email addresses. This option is most common for individual users. You
can set up email using this option by selecting the I want to create or add an
email address option in the setup wizard on your device

• BlackBerry Enterprise Server option: Use this email setup option to associate

your device with a Microsoft® Outlook® work email account, IBM® Lotus Notes®
work email account, or Novell® GroupWise® work email account and to take
advantage of advanced capabilities for wireless data synchronization. If your
administrator has provided you with an activation password, you can set up email
using this option by selecting the I want to use a work email account with a
BlackBerry Enterprise Server option in the setup wizard on your device. If you
do not have an activation password, contact your administrator.

• BlackBerry Desktop Redirector option: Use this email setup option to associate

your device with a Microsoft Outlook (Workgroup Installation) email account. You
can set up email using this option by installing the BlackBerry® Desktop
Software and selecting the BlackBerry Desktop Redirector option. If you use this
email setup option, you must keep your computer turned on to receive email
messages.

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Add or create an email address using the setup wizard

1. In the setup wizard, on the email setup screen, select the I want to create or add
an email address option. Click Next.

2. Click Next.

3. If necessary, click Update Now.

4. If necessary, click Create New Account.

5. To accept the terms of the license agreement, select the Yes option. Click I Agree.

6. If necessary, type a login user name and password of your choice. Click Next. Record

your user name and password in a safe place.

7. Complete the instructions on the screen.

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12

Learn the basics

13

Move around the screen

• To open the application list, press the Front Convenience key on your device.

• To move the cursor and highlight items, roll the trackwheel.

•

To select an item or follow a link, click the trackwheel or press the key.

• To change the value in a field, click a field. Click a value.

• To move back a screen, press the Escape key.

•

To return to the Home screen, press the key.

Figure 7. Home screen Figure 8. Application list

14

Open a menu

• To open a menu of all the available actions for a highlighted item in an application,
click the trackwheel.

• To close a menu, press the Escape key.

Figure 9. Full menu

Typing basics

Typing indicators

Shift mode Alt mode

15

number lock mode

Typing tips

• To capitalize a letter, hold the letter key until the capitalized letter appears or press
the

key and the letter key.

•

To type the alternate character on a key, press the key and the character key.

For example, to type a question mark (?), press the key and .

• To type a symbol, press the

• To type an accented or special character, hold the letter key and roll the trackwheel.
Release the letter key when the accented or special character appears. For

example, to type ü, hold and roll the trackwheel until ü appears.

•

To turn on NUM lock, press the key and the key. To turn off NUM lock,

press the key.

key. Type the letter that appears below the symbol.

Applications

Take some time to explore the applications that are available on your BlackBerry® device.
Here are a few applications to get you started.

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Click Setup Wizard to learn about typing, change options to personalize your
device, and set up your email address. The setup wizard also provides links to
information about common tasks.
Click Email Settings to set up one or more email addresses or change
BlackBerry® Internet Service email options.
Click Browser to visit web pages or view the browser bookmark list.

Click Call Log to make a call or view a list of recent calls.

Click Media to view saved songs, ring tones, videos, or pictures.

Click Messages to view a list of your messages.

Click Options to view the main list of device options. You can also access
additional options from the menu in each application.
Click Address Book to view your contact list or add a new contact.

Click Help to view the user guide for your device.

Home screen status indicators

alarm set missed call count

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unopened message count sending data
missed calendar reminder receiving data
voice mail message roaming
Bluetooth® technology is turned

on

Message list status indicators

unopened message MMS message
opened message sent message
message with an attachment message is sending
message is high priority message not sent
SMS text message

Phone status indicators

missed call received call
placed call

paired with Bluetooth enabled
device

18

Calendar status indicators

reminder set meeting
recurring appointment or meeting exception to recurring appointment

or meeting

calendar entry with notes

Wireless coverage indicators

Indicators on the Home screen display the wireless coverage level for the area in which you
are using your BlackBerry® device.

You can use the phone, send and receive email messages, PIN messages,
SMS text messages, and MMS messages, and use the browser with a high­speed data connection.
You can use the phone, send and receive email messages, PIN messages,
SMS text messages, and MMS messages, and use the browser.
You can use the phone and send and receive SMS text messages.

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You can only make emergency calls.
Your connection to the wireless network is turned off.

You are not in a wireless coverage area.

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Start using your device

Make a call

1. On the Home screen or in the phone, perform one of the following actions:

• Type a phone number.

• Type part of a contact name. Highlight a contact or phone number.

2.

Press the key.

To end the call, press the key.

Send an email message

1. In a message list, click the trackwheel.

2. Click Compose Email.

3. In the To field, perform one of the following actions:

• Type an email address.

• Type a contact name.

• Type part of a contact name. Click a contact.

4. Type a message.

5. Click the trackwheel.

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6. Click Send.

Send an SMS text message

1. In a message list, click the trackwheel.

2. Click Compose SMS.

3. Perform one of the following actions:

• If the contact is not in your address book, click Use Once. Click SMS. Type an

SMS phone number (include the country code and area code). Click the
trackwheel. Click Continue.

• If the contact is in your address book, click a contact. Click SMS <contact

name>.

4. Type a message.

5. Click the trackwheel.

6. Click Send.

Add a contact

1. In the address book, click the trackwheel.

2. Click New Address.

3. Type the contact information.

4. Click the trackwheel.

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5. Click Save.

Visit a web page

Depending on your wireless service provider, multiple browsers might appear on your
BlackBerry® device. For more information about the charges associated with using each
browser, contact your wireless service provider.

1. In the browser, perform one of the following actions:

• If a web address field appears on the screen, type a web address.

• If a web address field does not appear on the screen, click the trackwheel. Click

Go To. Type a web address.

2. Click the trackwheel.

Schedule an appointment

1. In a calendar, click the trackwheel.

2. Click New.

3. Type the appointment information.

4. If the appointment recurs, change the Recurrence field.

5. Click the trackwheel.

6. Click Save.

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Pair with a Bluetooth enabled device

Some Bluetooth® enabled devices have a passkey that you must type before you can pair
with them.

1. In the Bluetooth setup application, click Search for devices from here or Allow
another device to find me.

2. Click OK.

3. If necessary, click a Bluetooth enabled device.

4. If necessary, type the passkey for the Bluetooth enabled device on your
BlackBerry® device.

5. If necessary, type the passkey for the Bluetooth enabled device on the Bluetooth
enabled device.

About using your device with a computer

You can install the BlackBerry® Desktop Software on your computer and connect your
BlackBerry device to your computer to perform any of the following actions:

• Charge your device.

• Synchronize organizer data such as contacts, calendar entries, tasks, and memos
between your device and your computer.

• Back up and restore device data.

• Transfer files between your device and your computer.

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• Add applications to your device.

• Set up and manage email message forwarding or wireless calendar synchronization
if your administrator has advised you to do so.

• Set up and manage email message forwarding using the BlackBerry Desktop
Redirector to forward email messages from a Microsoft® Outlook® (Workgroup
installation) email account that resides on a Microsoft Exchange Server version

5.5 or later.

For more information about synchronizing data, backing up or restoring data, adding
applications, or other functions, see the BlackBerry Desktop Software Online Help.

System requirements

• Intel® compatible 486 or higher computer that is compliant with USB 1.1 or later

• Microsoft® Windows® 2000, or later

• BlackBerry® User Tools CD

• available USB port

Install the BlackBerry Desktop Software

1. Verify that your BlackBerry® device is not connected to your computer.

2. Insert the BlackBerry® User Tools CD into the CD drive on your computer.

3. Click BlackBerry Desktop Software.

4. Complete the instructions on the screen until the Setup Type screen appears.

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5. On the Setup Type screen, perform one of the following actions:

• If you do not want to use the BlackBerry® Desktop Software to synchronize

certificates between your device and your computer, select the Typical option.
Click Next.

• If you want to use the BlackBerry Desktop Software to synchronize certificates

between your device and your computer, select the Custom option. Click Next.
In the Certificate Synchronization drop-down list, click This feature, and all
subfeatures, will be installed on local hard drive.

6. Complete the instructions on the screen.

7. When the installation is complete, connect the smaller end of the USB cable to the
USB port on the side of your device.

8. Connect the larger end of the USB cable to the USB port on your computer.

If the BlackBerry® Desktop Manager does not open automatically, on the taskbar, click

Start > Programs > BlackBerry > Desktop Manager.

About switching devices

You can import data from your current BlackBerry® device, Palm® device, or Windows
Mobile® powered device to your new BlackBerry device using the switch device wizard tool
of the BlackBerry® Desktop Manager. For more information about switching devices, see
the BlackBerry Desktop Software Online Help.

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Switch devices

Verify that you have installed the most recent version of the BlackBerry® Desktop
Software.

1. Connect your current device to your computer.

2. Open the BlackBerry® Desktop Manager.

3. Click Switch Device Wizard.

4. Click Start.

5. Complete the instructions on the screen.

If you are switching from a BlackBerry device that is associated with the BlackBerry®
Internet Service, on your new BlackBerry device, in the setup wizard, open the email setup
screen. Update your device PIN.

Transfer a file between your device and your computer using the Roxio Media Manager

1. Connect your BlackBerry® device to your computer.

2. On your computer, open the BlackBerry® Desktop Manager.

3. Double-click Media Manager.

4. Drag a file or folder from one location to another.

For more information about transferring and managing media files, see the online help that
is available in the Roxio® Media Manager.

27

Synchronize data between your device and your computer

1. Connect your BlackBerry® device to your computer.

2. Open the BlackBerry® Desktop Manager.

3. Click Synchronize.

4. Select the check box beside one or more actions.

5. Click Synchronize.

Find more information

• To view the user guide for your BlackBerry® device, click Help in the application

list or in an application menu.

• To view the BlackBerry® 101 tutorial, user guide, safety and product information
booklet, or software license agreement and warranty for your device, insert the
BlackBerry® User Tools CD that came with your device into the CD drive on your
computer.

• To find information about your wireless network or your wireless service plan, visit
your wireless service provider web site.

• To find software, games, and accessories for your device, visit

www.discoverblackberry.com.

28

• To buy accessories for your device, contact your wireless service provider or visit

www.shopblackberry.com.

29

30

Troubleshooting

I cannot connect to a wireless network

Try performing the following actions:

• Verify that your SIM card is inserted in your BlackBerry® device correctly.

• Verify that you have turned on the connection to the wireless network.

I cannot associate my device with an email address

Try performing the following actions:

• On the email setup screen, verify that you have typed all the email address
information correctly.

• Verify that the email address is associated with a supported email account (for
example, a POP3 email account or an IMAP email account). For more information
about supported email accounts, contact your wireless service provider.

• If you are trying to add a Microsoft® Outlook® or IBM® Lotus Notes® work email
address to your BlackBerry® device, in a browser on your computer, log in to the
email setup web site using the web page address provided by your wireless service

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provider and add the work email address. To log in, you must have a login user
name and password. You can create a login user name and password in the setup
wizard on the email setup screen.

I cannot send or receive messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If you
are not in a wireless coverage area, your device should send the messages when
you return to a wireless coverage area.

• If you created an email address or added an existing email address to your device
using the email setup screen in the setup wizard, verify that you have received
an activation message on your device from the BlackBerry® Internet Service. If
you have not received an activation message (the message might take a short
period of time to arrive), in the setup wizard, open the email setup screen to send
a service book to your device.

• If you have not received a registration message from the wireless network,
register your device. In the device options, click Advanced Options. Click Host
Routing Table. Click the trackwheel. Click Register Now.

• If you switched devices, verify that you have switched email service to your new
device. To switch email service to your new device, in the setup wizard, open the
email setup screen. If you created a user name and password when you set up

32

email on your device, type your login information. Click the trackwheel. Click
Change Device. If you did not create a user name and password when you set
up email, complete the instructions on the screen.

• If the menu item for sending a message does not appear, verify that you have
added an email address or a PIN for your contact.

• Resend the message. Open the message. Click the trackwheel. Click Resend.

• If you use email message filters, verify that the options for email message filters
are set correctly.

I cannot make or receive calls

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network.

• If you cannot make calls and fixed dialing is turned on, verify that the phone
number for your contact appears in your fixed dialing list or turn off fixed dialing.

• If you have traveled to another country and you have not changed your smart­dialing options, dial the full phone number, including the country code and area
code, for your contact.

• If you are not receiving calls, verify that call blocking and call forwarding are
turned off.

• Your SIM card might support more than one phone number, even if you only have
one phone number. Verify that your phone number is set as your active phone
number.

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Legal notice

©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In
Motion®, SureType® and related trademarks, names, and logos are the property of Research
In Motion Limited and are registered and/or used as trademarks in the U.S., Canada, and
countries around the world.

Bluetooth is a trademark of Bluetooth SIG. IBM, Domino, Lotus, and Lotus Notes are
trademarks of International Business Machines Corporation. Intel is a trademark of Intel
Corporation. Microsoft, Outlook, and Windows are trademarks of Microsoft Corporation.
Novell and GroupWise are trademarks of Novell, Inc. Roxio is a trademark of Sonic
Solutions. All other trademarks are the properties of their respective owners.

The BlackBerry smartphone and other devices and/or associated software are protected by
copyright, international treaties, and various patents, including one or more of the following
U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460;
D416,256. Other patents are registered or pending in the U.S. and in various countries
around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined)
patents.

This documentation including all documentation incorporated by reference herein such as
documentation provided or made available at www.blackberry.com/go/docs is provided or
made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement,
guarantee, representation, or warranty of any kind by Research In Motion Limited and its
affiliated companies ("RIM") and RIM assumes no responsibility for any typographical,
technical, or other inaccuracies, errors, or omissions in this documentation. In order to
protect RIM proprietary and confidential information and/or trade secrets, this

35

documentation may describe some aspects of RIM technology in generalized terms. RIM
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36

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Research In Motion Limited
295 Phillip Street
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Canada

Research In Motion UK Limited
200 Bath Road
Slough, Berkshire SL1 3XE

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United Kingdom

Published in Canada

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