BlackBerry 7290 User Manual
BlackBerry®
Wireless Handheld
User Guide
User Guide, BlackBerry 7290 Wireless Handheld
BlackBerry 7290 Wireless Handheld™ Model Number: RAP40GW
Last modified: 3 November 2004
Part number: SWD_X_HH(EN)-004.001
At the time of publication, this documentation complies with handheld software version 4.0.
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Contents
Enterprise activation .....................................................5
Email messages ...............................................................7
PIN messages ................................................................13
SMS messages ..............................................................15
Search .............................................................................. 17
Attachments ..................................................................19
Synchronizing data .....................................................21
Backing up and restoring handheld data ........... 23
Typing ............................................................................. 25
Phone .............................................................................. 27
Browser ........................................................................... 35
Downloading ................................................................39
Contacts .........................................................................41
Calendar .........................................................................45
Tasks ................................................................................49
Memos ............................................................................51
Alarm ............................................................................... 53
Calculator ....................................................................... 55
Bluetooth® ....................................................................57
Date and time ..............................................................59
Profiles ............................................................................ 61
Screen display ...............................................................63
Language .......................................................................65
Power and battery ....................................................... 67
Network coverage .......................................................69
SIM card ......................................................................... 73
Security ........................................................................... 75
BrickBreaker ..................................................................81
Service books ................................................................83
Frequently asked questions ..................................... 85
Tips .................................................................................117
Legal notice .................................................................123
Index ..............................................................................125
3
4
Enterprise activation
• About enterprise activation
• Activate the handheld over the wireless
network
About enterprise activation
Use the enterprise activation feature to integrate
your handheld with your corporate Microsoft®
Outlook® or IBM® Lotus® Domino® email
account if you have access to BlackBerry
Enterprise Server version 4.0. You can also use this
feature to load or restore handheld data saved as
part of an automatic wireless backup, a personal
information management synchronization, or a
wireless email reconciliation.
If you have access to BlackBerry Enterprise Server
version 4.0, and Enterprise Activation does not
appear in the handheld options, verify with your
service provider that you have been provisioned
for enterprise activation. If you have been
provisioned for the service and the option does
not appear, contact your system administrator.
If you do not have access to BlackBerry Enterprise
Server version 4.0, refer to the printed
documentation that accompanied your handheld
for more information on integrating your
handheld with an email account.
Notes:
If the handheld has not yet been activated, or you
are upgrading your software, Enterprise Activation
might appear on the Home screen. Click
Enterprise Activation to verify the status of the
activation.
If the Enterprise Activation does not appear on
the Home screen, in the handheld options, click
Enterprise Activation to verify the activation
status.
Activate the handheld over the wireless network
In the handheld options, click Enterprise
Activation. Type your corporate email address and
the password provided to you by your system
administrator. Click the trackwheel. Click Activate.
Related topic
• Why are some messages already on my
handheld?
5
6
Email messages
• Open a message
• Send an email message
• Save draft messages
• Add contacts to a message
• Set the importance level
• Change sent messages
• Manage messages
• File messages
• View filed messages
• Delete multiple messages at one time
• Mark a message as opened or unopened
• Search the messages list
• Search the handheld
• Save a copy of messages sent from the
handheld
• Add an email signature
• Set an out of office reply
• Create an email filter
• Set folder redirection
• Email and PIN messages — frequently asked
questions
Open a message
An unopened email message appears in the
messages list with a closed envelope icon. After
you open the message, the closed envelope
changes to an open envelope.
Send an email message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. Type an email address.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Notes:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose Email.
If your handheld is integrated with multiple email
services, you can select the service from which
your message should be sent. At the top of the
message, in the Using field, press the Space key
until the preferred service appears. All subsequent
messages are also sent from this service.
Save draft messages
To save a draft of a message, click the trackwheel.
Click Save Draft.
Add contacts to a message
To send a message to multiple contacts, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.
To attach a contact to a message, click the
trackwheel. Click Attach Address.
Set the importance level
When composing a message, click the trackwheel.
Click Options. Set the Importance field to High or
Low. Save your changes.
7
Change sent messages
To change the text in a sent message and resend
it, open the message. Click the trackwheel. Click
Edit. Change the text. Click the trackwheel. Click
Send.
To change the recipient of a sent message and
resend it, open the message. Click the trackwheel.
Click Edit. Select a contact. Click the trackwheel.
Click Change Address. Click a new contact. Send
your message.
To resend your message to the same contact, open
the message. Click the trackwheel. Click Resend.
View filed messages
To display all filed messages in the messages list,
in the messages options, click General Options.
Set the Hide Filed Messages field to No.
To view messages within a specific folder, in the
messages list, click the trackwheel. Click View
Folder. Click a folder. Click Select Folder.
Note:
To view sent messages, in the messages list, click
the trackwheel. Click View Folder. Click Sent Items.
Click Select Folder.
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
• Save
• Reply
• Forward
• Reply To All
• Delete
To delete the original message from a reply, click
the trackwheel. Click Delete Original Text.
File messages
To file a message, click the message. Click File.
Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topics
• Can I file messages?
• View filed messages
Delete multiple messages at one time
To delete multiple messages, hold the Shift key
and select a series of messages. Press the Delete
key.
To delete sent and received messages prior to and
including a date, click a date. Click Delete Prior.
Note:
When you reconcile your handheld with your
mailbox, any messages that you deleted from your
handheld using the Delete Prior option are not
deleted from your mailbox.
Related topic
• Reconcile deleted messages
Mark a message as opened or unopened
To change the status of a message, click a
message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages
to read, click a date field. Click Mark Prior Opened.
8
Save a copy of messages sent from the handheld
Set this option to save messages sent from your
handheld in the Sent Items folder of your mailbox.
1. In the messages options, click Email Settings.
2. Set the Save Copy In Sent Folder field to Yes.
3. Click the trackwheel.
4. Click Save.
Note:
Set the save copy option for each message service
on your handheld.
Related topic
• View filed messages
Related topic
• About email signatures
About out of office reply
The out of office reply is automatically sent to
your contacts the first time that the contact sends
you an email message.
To set an out of office reply from your handheld,
your handheld must be integrated with an email
account using the BlackBerry Enterprise Server
version 4.0. Alternatively, you can set an out of
office reply in your mailbox.
Note:
Set an out of office reply for each message service
on your handheld.
About email signatures
The signature is added to your email messages
after you send them. It does not appear on your
handheld when you compose the email message.
To add a signature to messages sent from your
handheld, your handheld must be integrated with
an email account using the BlackBerry Enterprise
Server version 4.0. Alternatively, you can add a
signature in the BlackBerry Desktop Software.
Note:
Set an email signature for each message service
on your handheld.
Add an email signature
1. In the messages options, click Email Settings.
2. Set the Use Auto Signature field to Yes.
3. Type a signature.
4. Click the trackwheel.
5. Click Save.
Set an out of office reply
1. In the messages options, click Email Settings.
2. Set the Use Out Of Office Reply field to Yes.
3. Type a reply.
4. If you use a Lotus Notes® mailbox, in the
Until field, set the date on which the out of
office reply should be disabled.
5. Click the trackwheel.
6. Click Save.
Related topic
• About out of office reply
About email filters
You create filters to specify which email messages
are forwarded to your handheld and which
messages remain in your mailbox. To forward
messages to your handheld, select Forward with
Level 1 Notification (sends messages with higher
priority) or Forward header only (sends messages
with only the To, Sent, From, and Subject fields).
9
If the message does not meet any filter criteria
and should not be forwarded, set the If no filters
apply, send email to handheld field to No.
Filters are applied to messages based on the order
in which they appear. If you create multiple filters
that could apply to the same message, you must
decide which one to apply first by placing that
filter higher in the list.
To create email filters on your handheld, your
handheld must be integrated with an email
account using the BlackBerry Enterprise Server
version 4.0. Alternatively, you can use the
BlackBerry Desktop Software to create email
filters.
• Create a filter quickly
Use email filters
Click a filter. Perform one of the following actions:
• Enable filter
• Disable filter
• View
• Edit
• Delete
• Move up
• Move down
Note:
Set email filters for each message service on your
handheld.
Create an email filter
1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields, click
the trackwheel. Click Select Name. Click a name.
Click Continue.
To make the filter detect messages from multiple
contacts, use semi colons to separate your
contacts in the From or Sent to fields.
Related topics
• About email filters
• Use email filters
10
Create a filter quickly
In the messages list, click a message on which to
base your filter. Perform one of the following
actions:
• Create a filter based on the sender: Click
Filter Sender.
• Create a filter based on the subject: Click
Filter Subject.
Add a title and save the filter.
About folder redirection
If rules within your mailbox direct new messages
into different folders, you must specify which
desktop email folders should forward messages to
your handheld.
To set folder redirection, your handheld must be
integrated with an email account using the
BlackBerry Enterprise Server version 4.0.
Alternatively, you can use the BlackBerry Desktop
Software to specify folder redirection settings.
Note:
Set folder redirection for each message service on
your handheld.
Set folder redirection
1. In the messages options, click Email Settings.
2. Click the trackwheel.
3. Click Folder Redirection.
4. Select the check boxes.
5. Click the trackwheel.
6. Click Save.
Notes:
Verify that you selected the Inbox. If you do not
select the Inbox, email messages are not
forwarded from this folder.
To specify all of your folders for redirection,
including your Sent Items folder, select the Select
All check box. All email messages sent from your
mailbox also appear on your handheld.
Related topics
• About folder redirection
• View filed messages
• How do I make changes to the folders on my
handheld?
11
12
PIN messages
• About PIN messages
• Find your PIN
• Open a message
• Send a PIN message
• Save draft messages
• Add contacts to a message
• Change sent messages
• Manage messages
• Delete multiple messages at one time
• Mark a message as opened or unopened
• Search the messages list
• Search the handheld
• Email and PIN messages — frequently asked
questions
About PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry handheld on the
network. If you know the PIN of another
BlackBerry handheld user, you can send a PIN
message to that person. PIN messages are not
routed through an existing email account.
When your PIN message is delivered to the
recipient, a D appears with a check mark in the
messages list.
Note:
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, your PIN is displayed on the
Enterprise Activation screen.
Send a PIN message
1. In the messages list, click the trackwheel.
2. Click Compose PIN.
3. Click [Use Once].
4. Click PIN.
5. Type a PIN number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Note:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose PIN.
Find your PIN
In the handheld options, click Status.
13
14
SMS messages
• About SMS messages
• Find your SMS number
• Type an SMS number
• Open an SMS message
• Send an SMS message
• Save draft messages
• Manage messages
• Resend an SMS message
• Enable cell broadcast messages
• Manage cell broadcast channels
• Delete multiple messages at one time
• Mark a message as opened or unopened
• Search the messages list
• Search the handheld
• Leave SMS messages on the SIM card
• SMS messages — frequently asked questions
About SMS messages
With an SMS-compatible phone number, you can
send and receive short message service (SMS)
messages. An SMS-compatible number is a phone
number (work, home, mobile, or pager) that your
service provider enables for SMS.
You can send SMS messages to contacts who have
SMS-compatible phone numbers.
Type an SMS number
When you type an SMS-compatible number,
include the country code and the area code.
Note:
In the phone, set your smart-dialing options to
avoid typing the country code and area code.
Related topic
• About smart dialing
Open an SMS message
An unopened SMS message appears in the
messages list with a closed italic envelope icon.
After you open the message, the closed italic
envelope changes to an open italic envelope.
Send an SMS message
1. In the messages list, click the trackwheel.
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
5. Type the SMS-compatible phone number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Find your SMS number
In the phone, the My Number field displays your
phone number. If your handheld is enabled for
SMS, this number is also your SMS number.
Note:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose SMS.
15
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
• Save
• Reply
• Forward
• Delete
To remove the history from an SMS message,
when replying, click the trackwheel. Click Remove
History.
Resend an SMS message
To resend your SMS message to the same contact,
open the message. Click the trackwheel. Click
Resend.
About cell broadcast messages
If your service provider supports cell broadcasting,
and provides you with access to a cell
broadcasting channel, you can receive information
messages from the wireless network. These SMS
messages can communicate information about
weather, sports, traffic, or other news directly to
your handheld. For more information on cell
broadcasting, contact your service provider.
Manage cell broadcast channels
The cell broadcast channels that you subscribe to
determine the kind of information messages that
you receive. In the handheld options, click SMS.
Select a channel from the list. Click the
trackwheel. Perform one of the following actions:
• To receive messages from a new channel,
click Add Channel.
• To specify a preferred name for the selected
channel, click Set Nickname.
• To stop receiving messages from the selected
channel, click Disable.
• To remove the selected channel, click Delete
Channel.
Note:
To specify the languages in which you would like
to receive cell broadcast messages, scroll down the
list and select a cell broadcast language. Click the
trackwheel. Click Enable or Disable.
Related topic
• About cell broadcast messages
Enable cell broadcast messages
To enable cell broadcasting, in the handheld
options, click SMS. Set the Cell Broadcasting
Service field to On.
Related topic
• About cell broadcast messages
16
Search
• About search
• Search the messages list
• Search the handheld
About search
You can search the messages list using criteria
that you set and save those searches for future
use. You can also search for contacts or search for
all messages containing the same subject.
You can also search the handheld to find content
across all programs. With the global search, files
which appear in the search results can be used
just as they would in the original program. For
example, you can manage email messages in your
search results the same way that you would in the
messages list.
Search the messages list
1. In the messages list, click the trackwheel.
2. Click Search.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Save.
6. Add a name and a shortcut key for your
search.
7. Click the trackwheel.
8. Click Save.
Note:
You can search without saving the details for the
search. After you set the criteria, click the
trackwheel. Click Search.
Related topics
• Use saved searches
• Search for a specific contact
• Search for a subject
Use saved searches
To view your saved searches, in the messages list,
click the trackwheel. Click Search. Click the
trackwheel. Click Recall.
Click a search. Perform one of the following
actions:
• View
• Edit
• Delete
To view the te rms of you r las t search qui ckly, in the
list of searches, click the trackwheel. Click Last.
Search for a specific contact
To search for all messages from a specific sender,
click the message. Click Search Sender.
To search for all messages to a specific recipient,
click the message. Click Search Recipient.
Search for a subject
To search for all messages with the same subject,
click a message. Click Search Subject.
Search the handheld
1. In the search program, type text in the Text
field to search the records on your handheld.
2. In the Name field, type text to search using
the names of contacts in your address book,
calendar, or messages list.
3. Select the check boxes for the programs to
search.
4. Click Search.
17
Notes:
If you type more than one word in the Text or
Name field, all the words must appear in the same
field for the search to be successful.
File attachments are not searched when you
search across the handheld programs.
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topic
• How do I search for text within a file
attachment?
18
Attachments
• About attachments
• Use address book attachments
• Open a file attachment
• Open an image attachment
• Navigate attachments
• Attachments — frequently asked questions
About attachments
Address book attachments enable recipients of
your messages to view and add contacts to their
handheld address books. When you open a
message that contains an address book
attachment, a book icon appears at the bottom of
the message with the name of the attached
contact.
You can view certain types of file attachments on
your handheld, including .zip, .htm, .html, .doc,
.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can
also view .bmp, .gif, .jpg, .png, .tif image
attachments.
A message with a file attachment appears in the
messages list with a paperclip icon.
Related topic
• Can I view file attachments on my handheld?
Use address book attachments
To view an address book attachment, in an open
message, click the trackwheel. Click View
Attachment.
To add the contact information to your address
book, when viewing an address book attachment,
click the trackwheel. Click Add to Address Book.
To update contact information, when viewing an
address book attachment, click the trackwheel.
Click Update Address.
Open a file attachment
1. Place your cursor in the name of the file
attachment.
2. Click the trackwheel.
3. Click Open Attachment.
4. Select Table of Contents to open an
automatically generated table of contents for
the file attachment, or select Full Content to
open the complete file attachment.
5. Click the trackwheel.
6. Click Retrieve.
Open an image attachment
1. Place your cursor in the name of the image
attachment.
2. Click the trackwheel.
3. Click View Attachment.
Navigate attachments
To open content that is embedded within a
document or spreadsheet, click a content link.
Click Retrieve. Examples of embedded content
include tables, images, footnotes, text boxes, or
comments. Press the Escape button to return to
the main attachment content.
To scroll horizontally in a spreadsheet, hold the Alt
key and roll the trackwheel.
To move to a specific cell within a spreadsheet,
click the trackwheel. Click Go to Cell. Type the cell
co-ordinates and click the trackwheel.
19
To display the contents of a specific cell in a
spreadsheet, click the trackwheel. Click View Cell.
To switch to a different worksheet in a
spreadsheet, click the trackwheel. Click Select
Worksheet. Click a worksheet.
To view the previous worksheet in a spreadsheet,
click the trackwheel. Click Prev Sheet.
To view the next worksheet in a spreadsheet, click
the trackwheel. Click Next Sheet.
To pan horizontally across an image, hold the Alt
key and roll the trackwheel.
To zoom into or out of an image, click the
trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the
trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise
direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in,
click the trackwheel. Click Enlarge Area.
20
Synchronizing data
• About email reconciliation
• Set wireless email reconciliation
• Reconcile deleted messages
• About PIM synchronization
• Set wireless PIM synchronization
• Synchronization — frequently asked
questions
About email reconciliation
Email reconciliation means that any message you
file or delete on your handheld will also be filed or
deleted in your mailbox. Likewise, any changes
that you make to messages in your mailbox are
reflected on your handheld.
If your handheld integration option supports
wireless email reconciliation, changes are
automatically reconciled over the wireless
network.
You can also configure wireless email
reconciliation options using the handheld.
If your handheld integration option does not
support wireless email reconciliation, changes are
reconciled using the BlackBerry Desktop Software.
For more information on manual email
reconciliation, refer to the
Software Online Help
Related topic
BlackBerry Desktop
.
• Can I reconcile email messages over the
wireless network?
Set wireless email reconciliation
In the messages options, click Email
Reconciliation. Set the Wireless Reconcile field to
On.
Note:
Set the Wireless Reconcile option for each
message service on your handheld.
Related topic
• Can I reconcile email messages over the
wireless network?
Reconcile deleted messages
To set how deleted messages are reconciled
between your handheld and mailbox, in the
messages options, click Email Reconciliation. Set
the Delete On field.
Note:
Set the Email Reconciliation option for each
message service on your handheld.
Related topic
• Delete multiple messages at one time
About PIM synchronization
You can synchronize personal information
management (PIM) items such as tasks, memos,
contacts, and calendar entries so that the entries
on your handheld and in your desktop email
program are identical.
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server™
version 4.0 and wireless PIM synchronization is
enabled, PIM items are synchronized over the
wireless network automatically. You can turn
wireless PIM synchronization on and off using the
handheld.
21
If your handheld is integrated with an email
account using a BlackBerry Enterprise Server™
version 2.1 or later and wireless calendar
synchronization is enabled, you can synchronize
your calendar entries over the wireless network.
You can synchronize all other PIM items using the
BlackBerry Desktop Software. For more
information on synchronizing PIM items manually
or configuring wireless calendar synchronization
using the desktop software, refer to the
Desktop Software Online Help
Related topic
BlackBerry
.
• Can I synchronize PIM items over the wireless
network?
Set wireless PIM synchronization
If you have been using your handheld with
wireless PIM synchronization disabled or are
enabling wireless PIM synchronization for the first
time, synchronize your handheld using the
desktop software before you enable wireless PIM
synchronization.
In the tasks, memo, address book, or calendar
options, set the Wireless Synchronization field to
Yes.
You can set wireless calendar synchronization
using the BlackBerry Desktop Software. For more
information, refer to the
Software Online Help
BlackBerry Desktop
.
Note:
If you enable wireless PIM synchronization on the
handheld, you cannot synchronize PIM items
using the desktop software.
Related topic
• Can I synchronize PIM items over the wireless
network?
22
Backing up and restoring handheld data
• About backing up handheld data
• About restoring handheld data
About backing up handheld data
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, settings on your handheld that would
not be saved in your desktop email program are
backed up over the wireless network
automatically. These settings include fonts,
bookmarks, and other handheld settings. Any
information saved as part of personal information
management synchronization or wireless email
reconciliation is not backed up.
If you are using the BlackBerry Desktop Software
with your handheld, you can back up your
handheld data using the Backup and Restore tool.
For more information on manual handheld data
backup, refer to the
Online Help
About restoring handheld data
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0 and your handheld data is lost or
erased, it can be restored to your handheld using
enterprise activation. In the handheld options,
click Enterprise Activation. Type your corporate
email address and the password supplied by your
system administrator. Click the trackwheel. Click
Activate.
If you are using the BlackBerry Desktop Software
with your handheld and you have a backup of
your handheld data on your computer, you can
restore the data using the Backup and Restore
tool. For more information on restoring handheld
data manually, refer to the
Software Online Help
BlackBerry Desktop Software
.
BlackBerry Desktop
.
23
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Typing
• Use AutoText
• Create an AutoText entry
• Change AutoText entries
• Cut or copy text
• Paste text
• Typing tips
• Enable tones when pressing keys
• Set the cursor speed
• Typing — frequently asked questions
Use AutoText
AutoText automatically replaces text that you
type. Use AutoText to correct spelling and to
replace abbreviations with complete words.
Your handheld has built-in AutoText entries that
correct common mistakes. For example, AutoText
changes hte to the.
You create AutoText entries for your common
typing mistakes or for abbreviations. For example,
you might create an AutoText entry that replaces
ttyl with talk to you later.
To use AutoText, type an AutoText entry. Press the
Space key.
Create an AutoText entry
1. In the handheld options, click AutoText.
2. Click the trackwheel.
3. Click New.
4. In the Replace field, type the text to replace.
5. In the With field, type the text to appear.
6. In the Using field, set whether the entry is
capitalized exactly as typed (Specified Case)
or whether the entry is capitalized according
to its context (SmartCase).
7. Set the language.
8. Click the trackwheel.
9. Click Save.
Related topic
• What is the Insert Macro menu item?
Change AutoText entries
To view your AutoText entries, in the handheld
options, click AutoText.
Click an AutoText entry. Perform one of the
following actions:
• Edit
• Delete
Cut or copy text
Click the trackwheel. Click Select. Select content.
Click the trackwheel. Click Cut or Copy.
Paste text
Place the cursor where you want to insert the cut
or copied text. Click the trackwheel. Click Paste.
Typing tips
To type the alternate character on a key, press the
Alt key + the key.
To insert a symbol, press the Symbol key.
To insert an accent, hold a letter and roll the
trackwheel.
To turn on CAP lock, press the Alt key + the Right
Shift key.
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To turn on NUM lock, hold the Right Shift key +
press the Alt key.
To turn off CAP lock or NUM lock, press the Right
Shift key.
Enable tones when pressing keys
In the handheld options, click Screen/Keyboard.
Set the Key Tone field to On. Save your changes.
Set the cursor speed
In the handheld options, click Screen/Keyboard.
Set the Key Rate field to Slow or Fast. Save your
changes.
Typing — frequently asked questions
• What is the Insert Macro menu item?
• Why can’t I use shortcuts on the Home
screen?
What is the Insert Macro menu item?
Use the Insert Macro menu item to insert common
variables, such as the current date or current time,
into your AutoText entries.
Why can’t I use shortcuts on the Home screen?
The Dial From Home Screen option overrides
using shortcuts on the Home screen, in favor of
making calls. In the general phone options, set the
Dial From Home Screen field to No.
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Phone
• Find your phone number
• Make a call
• Make an emergency call
• Use speed dial
• Check your voice mail
• Answer a call
• Mute a call or place a call on hold
• Adjust the phone volume
• Phone features
• Dial using letters
• Make a conference call
• Assign a speed dial letter
• Change speed dial assignments
• Log calls
• Use call logs
• Block calls
• Forward calls
• Set call waiting
• Set default country and area codes
• Set corporate extension dialing
• Set voice mail options
• Set the TTY option
• Set the default call volume
• Use fixed dialing
• Reset call timers
• Phone — frequently asked questions
Find your phone number
In the phone, the My Number field displays your
phone number.
Make a call
1. In the phone, type a phone number or select
a contact.
2. Press the Enter key.
3. To end the call, hold the Escape button.
Notes:
If the contact that you want to call is not listed,
click the trackwheel. Click Call By Name to select a
contact from your address book.
You can also make a call on the Home screen.
Type the number and press the Enter key.
Related topics
• Add a pause or wait
• Can I use the phone when the handheld or
keyboard is locked?
Make an emergency call
You can make an emergency call even if the SIM
card is not inserted or the radio is off.
Perform one of the following actions:
• Unlocked keyboard or handheld: In the
phone, type the emergency number. Press
the Enter key.
• Locked keyboard or handheld: Click the
trackwheel. Click Emergency Call. Click Yes.
Use speed dial
In the phone, press and hold the key that is
assigned to the contact or phone number.
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Note:
You can also use speed dial to make a phone call
on the Home screen or in the messages list.
Check your voice mail
In the phone, click the trackwheel. Click Call
Voicemail.
Answer a call
To answer a call, click Answer. If you do not want
to answer the call, click Ignore.
If you are already connected to a call and receive
another call, perform one of the following actions:
• Click Answer - Drop Current to end your
current call and answer the incoming call.
• Click Answer - Hold Current to place the
current call on hold and answer the incoming
call.
• Click Answer - Drop All to end all current
calls and answer the incoming call during a
conference call.
To end the call, hold the Escape button.
Related topic
• Can I use the phone when the handheld or
keyboard is locked?
• Use Bluetooth® wireless technology during a
call
Mute a call or place a call on hold
To mute a call, press the Phone button. Press the
Phone button again to turn mute off.
To place a call on hold, click the trackwheel. Click
Hold. To resume the call, click the trackwheel.
Click Resume.
Adjust the phone volume
During a call, roll the trackwheel up to increase
the volume or roll the trackwheel down to
decrease the volume.
Phone features
During a call, your handheld has all the functions
that are available to a regular phone, such as hold
and mute.
To alternate between two connected calls, click
the trackwheel. Click Swap.
To use other applications during a call, click the
trackwheel. Click Home Screen.
Dial using letters
To type a letter during a call, press the Alt key.
Type the letter.
To type multiple letters during a call, press the
Right Shift key + the Alt key. Type letters. To type
numbers again, press the Right Shift key.
Note:
When you type a letter in a phone number, your
handheld dials the number that is associated with
the letter on a conventional phone keypad.
Make a conference call
1. During a call, click the trackwheel.
2. Click New Call.
3. Type a phone number or click a contact.
4. Click the trackwheel.
5. Click Call.
6. During the second call, click the trackwheel.
7. Click Join.
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Note:
When adding more than two numbers to a
conference call, place the conference call on hold
before calling the next phone number or contact.
Related topic
• Manage contacts during a conference call
Manage contacts during a conference call
To speak privately with one contact, click the
trackwheel. Click Split Call.
To disconnect one contact from the conference
call, click the trackwheel. Click Drop Call. Select a
contact. Click the trackwheel.
To disconnect from a conference call while leaving
the other parties connected, click the trackwheel.
Click Transfer.
Assign a speed dial letter
In the phone, select a contact or phone number.
Press and hold any unassigned letter key. Click
OK.
Related topic
• Assign speed dial to a contact in your
address book
Assign speed dial to a contact in your address book
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Select an unassigned letter.
4. Click the trackwheel.
5. Click New Speed Dial.
6. Select a contact.
7. Click the trackwheel.
8. Click Add Speed Dial To <contact name>.
Change speed dial assignments
In the phone, click the trackwheel. Click View
Speed Dial List. Select a contact or phone number.
Click the trackwheel. Perform one of the following
actions:
• Change the contact assigned to a speed dial
letter: Click the contact. Click Edit. Click a
new contact. Click Speed Dial <contact
name>.
• Assign the contact to a different speed dial
letter: Click the contact. Click Move. Click a
different speed dial letter.
• Remove a contact from the speed dial list:
Click the contact. Click Delete.
Log calls
Call logs appear when you open the phone.
Missed call logs also appear in the messages list.
To set whether call logs appear in the messages
list, in the phone options, click Call Logging.
Select the call log type that you want to appear in
the messages list. Press the Space key.
If you do not want any call logs to appear in the
messages list, select None. Press the Space key.
Related topic
• Can I set the Phone to display frequently
called numbers?
Use call logs
In the phone, or in the messages list, open a call
log. Click the trackwheel. Perform one of the
following actions:
• Add Notes
• Edit Notes
• Forward
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To delete notes, in the open phone call log, click
the trackwheel. Click Edit Notes. Click the
trackwheel. Click Clear Field.
Block calls
1. In the phone options, click Call Barring.
2. Click the trackwheel.
3. Click Enable.
4. Click the trackwheel.
5. Click Save.
Related topics
• Change the call block password
• Can I block calls?
Change the call block password
1. In the phone options, click Call Barring.
2. Click the trackwheel.
3. Click Change Password.
4. Type your current password.
5. Click the trackwheel.
6. Type your new password.
7. Click the trackwheel.
8. Type your new password again.
9. Click the trackwheel.
Related topic
• Can I block calls?
Forward calls
1. In the phone options, click Call Forwarding.
2. Select the type of calls that you want to
forward.
3. Press the Space key.
4. Select Do Not Forward or the current
forwarding phone number.
5. Click the trackwheel.
6. Click Change Number.
7. Select a forwarding phone number from the
list.
8. Click the trackwheel.
9. Click Save.
Note:
Before enabling call forwarding, verify that you
have call forwarding phone numbers added.
Depending on your SIM card, the phone numbers
for the call forwarding profiles might already be
specified. You might not be able to change them
or add new ones. For more information, contact
your service provider.
Related topics
• Can I use call forwarding?
• Add a call forwarding phone number
• Delete call forwarding phone numbers
• How do I edit the phone number to which
my calls are forwarded?
Add a call forwarding phone number
1. In a call forwarding profile, click Do Not
Forward.
2. Click Edit Numbers.
3. Click the trackwheel.
4. Click New Number.
5. Type the phone number and click the
trackwheel.
6. Click the trackwheel.
7. Click Close.
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