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BlackBerry
Wireless Handheld
User Guide
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User Guide, BlackBerry 7270 Wireless Handheld
BlackBerry 7270 Wireless Handheld™ Model Number: RAS10WW
Last modified: 11 March 2005
Part number: SWD_X_HH(EN)-034.000
At the time of publication, this documentation complies with handheld software version 4.0.1.
© 2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images,
and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, “Always On, Always
Connected”, the “envelope in motion” symbol, BlackBerry, and the BlackBerry logo are registered with the U.S. Patent
and Trademark Office and may be pending or registered in other countries.
Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries.
IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States. Novell and GroupWise are registered
trademarks of Novell, Inc. in the United States and other countries. JavaScript is a trademark or registered trademark of
Sun Microsystems, Inc. in the U.S. or other countries. All other brands, product names, company names, trademarks,
and service marks are the proper ties of their respective owners.
The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various
patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470;
6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the
world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.
This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any
typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change
information that is contained in this document; however, RIM makes no commitment to provide any such changes,
updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO
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Research In Motion Limited
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Waterloo, ON N2L 3W8
Canada
Research In Motion UK Limited
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United Kingdom
Published in Canada
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4User Guide
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Contents
Messages .........................................................................7
Search .............................................................................. 13
Attachments ..................................................................15
Synchronizing data .....................................................17
Backing up and restoring handheld data ........... 19
Typing ............................................................................. 21
Phone .............................................................................. 23
Browser ........................................................................... 27
Downloading ................................................................31
Contacts .........................................................................33
Calendar .........................................................................37
Tasks ................................................................................41
Memos ............................................................................43
Alarm ............................................................................... 45
Calculator ....................................................................... 47
Date and time ..............................................................49
Profiles ............................................................................ 51
Screen display ...............................................................53
Power and battery .......................................................55
Network coverage — freqently asked questions 57
Network configuration .............................................. 59
Security ........................................................................... 61
BrickBreaker ..................................................................67
Service books ................................................................69
Frequently asked questions ..................................... 71
Messages — frequently asked questions ............. 73
Attachments — frequently asked questions .......79
Synchronization — frequently asked questions . 83
Phone — frequently asked questions .................... 85
Browser — frequently asked questions ................. 87
Contacts — frequently asked questions ............... 91
Calendar — frequently asked questions ............... 93
Security — frequently asked questions ................. 95
Tips ................................................................................... 97
Legal notice .................................................................103
Index ..............................................................................105
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Messages
• Open a message
• Send a message
• Save draft messages
• Add contacts to a message
• Set the importance level
• Change sent messages
• Manage messages
• File messages
• View filed messages
• Delete multiple messages at one time
• Mark a message as opened or unopened
• Search the messages list
• Search the handheld
• Save a copy of messages sent from the
handheld
• Add an auto signature
• Set an out of office reply
• Create a filter
• Set folder redirection
• Messages — frequently asked questions
Open a message
An unopened message appears in the messages
list with a closed envelope icon. After you open
the message, the closed envelope changes to an
open envelope.
3. Click [Use Once].
4. Click Email.
5. Type an email address.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Notes:
If you have added contacts to the address book,
you can select a contact from the list after you
click Compose Email.
If your handheld is integrated with multiple
services, you can select the service from which
your message should be sent. At the top of the
message, in the Using field, press the Space key
until the preferred service appears. All subsequent
messages to the current recipient are also sent
from this service.
Save draft messages
To save a draft of a message, click the trackwheel.
Click Save Draft.
Add contacts to a message
To send a message to multiple contacts, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.
To attach a contact to a message, click the
trackwheel. Click Attach Address.
Send a message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
Set the importance level
When composing a message, click the trackwheel.
Click Options. Set the Importance field to High or
Low. Save your changes.
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Change sent messages
To change the text in a sent message and resend
it, open the message. Click the trackwheel. Click
Edit. Change the text. Click the trackwheel. Click
Send.
To change the recipient of a sent message and
resend it, open the message. Click the trackwheel.
Click Edit. Select a contact. Click the trackwheel.
Click Change Address. Click a new contact. Send
your message.
To resend your message to the same contact, open
the message. Click the trackwheel. Click Resend.
View filed messages
To display all filed messages in the messages list,
in the messages options, click General Options.
Set the Hide Filed Messages field to No.
To view messages within a specific folder, in the
messages list, click the trackwheel. Click View
Folder. Click a folder. Click Select Folder.
Note:
To view sent messages, in the messages list, click
the trackwheel. Click View Folder. Click Sent Items.
Click Select Folder.
Manage messages
Open a message. Click the trackwheel. Perform
one of the following actions:
• Save
• Reply
• Forward
• Reply To All
• Delete
To delete the original message from a reply, click
the trackwheel. Click Delete Original Text.
File messages
To file a message, click the message. Click File.
Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topics
• Can I file messages?
• View filed messages
Delete multiple messages at one time
To delete multiple messages, hold the Shift key
and select a series of messages. Press the Delete
key.
To delete sent and received messages prior to and
including a date, click a date. Click Delete Prior.
Note:
When you reconcile your handheld with your
mailbox, any messages that you deleted from your
handheld using the Delete Prior option are not
deleted from your mailbox.
Related topic
• Reconcile deleted messages
Mark a message as opened or unopened
To change the status of a message, click a
message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages
to read, click a date field. Click Mark Prior Opened.
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Save a copy of messages sent from the handheld
Set this option to save messages sent from your
handheld in the Sent Items folder of your mailbox.
1. In the messages options, click Email Settings.
2. Set the Save Copy In Sent Folder field to Yes.
3. Click the trackwheel.
4. Click Save.
Note:
Set the save copy option for each message service
on your handheld.
Related topic
• View filed messages
Related topic
• About auto signatures
About out of office reply
The out of office reply is automatically sent to
your contacts the first time that the contact sends
you a message.
To set an out of office reply from your handheld,
your handheld must be integrated with an
account using the BlackBerry Enterprise Server™
version 4.0. Alternatively, you can set an out of
office reply in your mailbox.
Note:
Set an out of office reply for each message service
on your handheld.
About auto signatures
The signature is added to your messages after you
send them. It does not appear on your handheld
when you compose the message.
To add a signature to messages sent from your
handheld, your handheld must be integrated with
an account using the BlackBerry Enterprise
Server™ version 4.0. Alternatively, you can add a
signature in the BlackBerry Desktop Software.
Note:
Set an auto signature for each message service on
your handheld.
Add an auto signature
1. In the messages options, click Email Settings.
2. Set the Use Auto Signature field to Yes.
3. Type a signature.
4. Click the trackwheel.
5. Click Save.
Set an out of office reply
1. In the messages options, click Email Settings.
2. Set the Use Out Of Office Reply field to Yes.
3. Type a reply.
4. If you use a Lotus Notes® mailbox, in the
Until field, set the date on which the out of
office reply should be disabled.
5. Click the trackwheel.
6. Click Save.
Related topic
• About out of office reply
About filters
You create filters to specify which messages are
forwarded to your handheld and which messages
remain in your mailbox. To forward messages to
your handheld, select Forward with Level 1
Notification (sends messages with higher priority)
or Forward header only (sends messages with only
the To, Sent, and From fields).
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If the message does not meet any filter criteria
and should not be forwarded, set the If no filters
apply, send email to handheld field to No.
Filters are applied to messages based on the order
in which they appear. If you create multiple filters
that could apply to the same message, you must
decide which one to apply first by placing that
filter higher in the list.
To create filters on your handheld, your handheld
must be integrated with an account using the
BlackBerry Enterprise Server™ version 4.0.
Alternatively, you can use the BlackBerry Desktop
Software to create filters.
Note:
Set filters for each message service on your
handheld.
Create a filter
1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields,
click the trackwheel. Click Select Name. Click a
name. Click Continue.
To make the filter detect messages from multiple
contacts, use semicolons to separate your contacts
in the From or Sent to fields.
Related topics
• About filters
• Use filters
• Create a filter quickly
Use filters
Click a filter. Perform one of the following actions:
• Enable filter
• Disable filter
• View
• Edit
• Delete
• Move up
• Move down
Create a filter quickly
In the messages list, click a message on which to
base your filter.
To create a filter based on the sender, click Filter
Sender. Add a title and save the filter.
To create a filter based on the subject, click Filter
Subject. Add a title and save the filter.
About folder redirection
If rules within your mailbox direct new messages
into different folders, you must specify which
desktop folders should forward messages to your
handheld.
To set folder redirection, your handheld must be
integrated with an account using the BlackBerry
Enterprise Server™ version 4.0. Alternatively, you
can use the BlackBerry Desktop Software to
specify folder redirection settings.
Note:
Set folder redirection for each message service on
your handheld.
Set folder redirection
1. In the messages options, click Email Settings.
2. Click the trackwheel.
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3. Click Folder Redirection.
4. Select the check boxes.
5. Click the trackwheel.
6. Click Save.
Notes:
Verify that you selected the Inbox check box. If
you do not select the Inbox check box, messages
are not forwarded from this folder.
To specify all of your folders for redirection,
including your Sent Items folder, select the Select
All check box. All messages sent from your
mailbox also appear on your handheld.
Related topics
• About folder redirection
• View filed messages
• How do I make changes to the folders on my
handheld?
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Search
• About search
• Search the messages list
• Search the handheld
About search
You can search the messages list using criteria
that you set and save those searches for future
use. You can also search for contacts or search for
all messages containing similar text.
You can also search the handheld to find content
across all programs. With the global search, files
that appear in the search results can be used just
as they would in the original program. For
example, you can manage messages in your
search results the same way that you would in the
messages list.
Search the messages list
1. In the messages list, click the trackwheel.
2. Click Search.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Save.
6. Add a name and a shortcut key for your
search.
7. Click the trackwheel.
8. Click Save.
Note:
You can search without saving the details for the
search. After you set the criteria, click the
trackwheel. Click Search.
Related topics
• Use saved searches
• Search for a specific contact
• Search for a subject
Use saved searches
To view your saved searches, in the messages list,
click the trackwheel. Click Search. Click the
trackwheel. Click Recall.
Click a search. Perform one of the following
actions:
• View
• Edit
• Delete
To view the terms of your last search quickly, in
the list of searches, click the trackwheel. Click Last.
Search for a specific contact
To search for all messages from a specific sender,
click the message. Click Search Sender.
To search for all messages to a specific recipient,
click the message. Click Search Recipient.
Search for a subject
To search for all messages with the same subject,
click a message. Click Search Subject.
Search the handheld
1. In the search program, type text in the Text
field to search the records on your handheld.
2. In the Name field, type text to search using
the names of contacts in your address book,
calendar, or messages list.
3. Select the check boxes for the programs to
search.
4. Click Search.
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Notes:
If you type more than one word in the Text or
Name field, all the words must appear in the same
field for the search to be successful.
File attachments are not searched when you
search across the handheld programs.
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus
sign (-) beside it. Click Collapse.
Related topic
• How do I search for text within a file
attachment?
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Attachments
• About attachments
• Use address book attachments
• Open a file attachment
• Open an image attachment
• Navigate attachments
• Attachments — frequently asked questions
About attachments
Address book attachments enable recipients of
your messages to view and add contacts to their
handheld address books. When you open a
message that contains an address book
attachment, a book icon appears at the bottom of
the message with the name of the attached
contact.
You can view certain types of file attachments on
your handheld, including .zip, .htm, .html, .doc,
.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can
also view .bmp, .gif, .jpg, .png, and .tif image
attachments.
A message with a file attachment appears in the
messages list with a paper clip icon.
Related topic
• Can I view file attachments on my handheld?
Use address book attachments
To view an address book attachment, in an open
message, click the trackwheel. Click View
Attachment.
To add the contact information to your address
book, when viewing an address book attachment,
click the trackwheel. Click Add to Address Book.
To update contact information, when viewing an
address book attachment, click the trackwheel.
Click Update Address.
Open a file attachment
1. Place your cursor in the name of the file
attachment.
2. Click the trackwheel.
3. Click Open Attachment.
4. Select Table of Contents to open an
automatically generated table of contents for
the file attachment, or select Full Content to
open the complete file attachment.
5. Click the trackwheel.
6. Click Retrieve.
Open an image attachment
1. Place your cursor in the name of the image
attachment.
2. Click the trackwheel.
3. Click View Attachment.
Navigate attachments
To open content that is embedded within a
document or spreadsheet, click a content link.
Click Retrieve. Examples of embedded content
include tables, images, footnotes, text boxes, or
comments. Press the Escape button to return to
the main attachment content.
To scroll horizontally in a spreadsheet, hold the Alt
key and roll the trackwheel.
To move to a specific cell within a spreadsheet,
click the trackwheel. Click Go to Cell. Type the cell
co-ordinates and click the trackwheel.
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To display the contents of a specific cell in a
spreadsheet, click the trackwheel. Click View Cell.
To switch to a different worksheet in a
spreadsheet, click the trackwheel. Click Select
Worksheet. Click a worksheet.
To view the previous worksheet in a spreadsheet,
click the trackwheel. Click Prev Sheet.
To view the next worksheet in a spreadsheet, click
the trackwheel. Click Next Sheet.
To pan horizontally across an image, hold the Alt
key and roll the trackwheel.
To zoom into or out of an image, click the
trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the
trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise
direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in,
click the trackwheel. Click Enlarge Area.
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Synchronizing data
• About message reconciliation
• Set wireless message reconciliation
• Reconcile deleted messages
• About PIM synchronization
• Set wireless PIM synchronization
• Synchronization — frequently asked
questions
About message reconciliation
Reconciliation means that any message you file or
delete on your handheld will also be filed or
deleted in your mailbox. Likewise, any changes
that you make to messages in your mailbox are
reflected on your handheld.
If your handheld integration option supports
wireless message reconciliation, changes are
automatically reconciled over the wireless
network.
You can also configure wireless message
reconciliation options using the handheld.
If your handheld integration option does not
support wireless message reconciliation, changes
are reconciled using the BlackBerry Desktop
Software. For more information on manual
message reconciliation, refer to the
Desktop Software Online Help
Related topic
BlackBerry
.
• Can I reconcile messages over the wireless
network?
Set wireless message reconciliation
In the messages options, click Email
Reconciliation. Set the Wireless Reconcile field to
On.
Note:
Set the Wireless Reconcile option for each
message service on your handheld.
Related topic
• Can I reconcile messages over the wireless
network?
Reconcile deleted messages
To set how deleted messages are reconciled
between your handheld and mailbox, in the
messages options, click Email Reconciliation. Set
the Delete On field.
Note:
Set the Email Reconciliation option for each
message service on your handheld.
Related topic
• Delete multiple messages at one time
About PIM synchronization
You can synchronize personal information
management (PIM) items such as tasks, memos,
contacts, and calendar entries so that the entries
on your handheld and in your desktop email
program are similar.
If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0 and wireless PIM synchronization is enabled,
PIM items are synchronized over the wireless
network automatically. You can turn wireless PIM
synchronization on and off using the handheld.
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If your handheld is integrated with an account
using a BlackBerry Enterprise Server™ version 4.0
or later and wireless calendar synchronization is
enabled, you can synchronize your calendar
entries over the wireless network. You can
synchronize all other PIM items using the
BlackBerry Desktop Software. For more
information on synchronizing PIM items manually
or configuring wireless calendar synchronization
using the desktop software, refer to the
Desktop Software Online Help
Related topic
BlackBerry
.
• Can I synchronize PIM items over the wireless
network?
Set wireless PIM synchronization
If you have been using your handheld with
wireless PIM synchronization disabled or are
enabling wireless PIM synchronization for the first
time, synchronize your handheld using the
desktop software before you enable wireless PIM
synchronization.
In the tasks, memo, address book, or calendar
options, set the Wireless Synchronization field to
Yes.
You can set wireless calendar synchronization
using the BlackBerry Desktop Software. For more
information, refer to the
Software Online Help
BlackBerry Desktop
.
Note:
If you enable wireless PIM synchronization on the
handheld, you cannot synchronize PIM items
using the desktop software.
Related topic
• Can I synchronize PIM items over the wireless
network?
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Backing up and restoring handheld data
• About backing up handheld data
• About restoring handheld data
About backing up handheld data
If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0, settings on your handheld that would not be
saved in your desktop email program are backed
up over the wireless network automatically. These
settings include fonts, bookmarks, and other
handheld settings. Any information saved as part
of personal information management
synchronization or wireless message reconciliation
is not backed up.
If you are using the BlackBerry Desktop Software
with your handheld, you can back up your
handheld data using the Backup and Restore tool.
For more information on manual handheld data
backup, refer to the
Online Help
About restoring handheld data
If you are using the BlackBerry Desktop Software
with your handheld and you have a backup of
your handheld data on your computer, you can
restore the data using the Backup and Restore
tool. For more information on restoring handheld
data manually, refer to the
Software Online Help
BlackBerry Desktop Software
.
BlackBerry Desktop
.
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Typing
• Use AutoText
• Create an AutoText entry
• Change AutoText entries
• Cut or copy text
• Paste text
• Typing tips
• Enable tones when pressing keys
• Set the cursor speed
• Typing — frequently asked questions
Use AutoText
AutoText automatically replaces text that you
type. Use AutoText to correct spelling and to
replace abbreviations with complete words.
Your handheld has built-in AutoText entries that
correct common mistakes. For example, AutoText
changes hte to the.
You can create AutoText entries for your common
typing mistakes or for abbreviations. For example,
you might create an AutoText entry that replaces
ttyl with talk to you later.
To use AutoText, type an AutoText entry. Press the
Space key.
Create an AutoText entry
1. In the handheld options, click AutoText.
2. Click the trackwheel.
3. Click New.
4. In the Replace field, type the text to replace.
5. In the With field, type the text to appear.
6. In the Using field, set whether the entry is
capitalized exactly as typed (Specified Case)
or whether the entry is capitalized according
to its context (SmartCase).
7. Set the language.
8. Click the trackwheel.
9. Click Save.
Related topic
• What is the Insert Macro menu item?
Change AutoText entries
To view your AutoText entries, in the handheld
options, click AutoText.
Click an AutoText entry. Perform one of the
following actions:
• Edit
• Delete
Cut or copy text
Click the trackwheel. Click Select. Select content.
Click the trackwheel. Click Cut or Copy.
Paste text
Place the cursor where you want to insert the cut
or copied text. Click the trackwheel. Click Paste.
Related Topic
• Copy and paste a calculation
Typing tips
To type the alternate character on a key, press the
Alt key + the key.
To insert a symbol, press the Symbol key.
To insert an accent, hold a letter and roll the
trackwheel.
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To turn on CAP lock, press the Alt key + the Right
Shift key.
To turn on NUM lock, hold the Right Shift key +
press the Alt key.
To turn off CAP lock or NUM lock, press the Right
Shift key.
Enable tones when pressing keys
In the handheld options, click Screen/Keyboard.
Set the Key Tone field to On. Save your changes.
Set the cursor speed
In the handheld options, click Screen/Keyboard.
Set the Key Rate field to Slow or Fast. Save your
changes.
Typing — frequently asked questions
• What is the Insert Macro menu item?
• Why can’t I use shortcuts on the Home
screen?
What is the Insert Macro menu item?
Use the Insert Macro menu item to insert common
variables, such as the current date or current time,
into your AutoText entries.
Why can’t I use shortcuts on the Home screen?
The Dial From Home Screen option overrides
using shortcuts on the Home screen, in favor of
making calls. To use shortcuts in the general
phone options, set the Dial From Home Screen
field to No.
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Phone
• Find your phone number
• Make a call
• Use speed dial
• Check your voice mail
• Answer a call
• Mute a call
• Adjust the phone volume
• Phone features
• Dial using letters
• Assign a speed dial letter
• Change speed dial assignments
• Log calls
• Use call logs
• Set default country and area codes
• Set voice mail options
• Set the default call volume
• Reset call timers
• Enable VoIP
• Phone — frequently asked questions
Find your phone number
In the phone, the My Number field displays your
phone number.
Make a call
1. In the phone, type a phone number or select
a contact.
2. Press the Enter key.
3. To end the call, hold the Escape button.
Notes:
If the contact that you want to call is not listed,
click the trackwheel. Click Call By Name to select a
contact from your address book.
You can also make a call on the Home screen. Type
the number and press the Enter key.
Related topics
• Add a pause or wait
• Can I use the phone when the handheld or
keyboard is locked?
Use speed dial
In the phone, press and hold the key that is
assigned to the contact or phone number.
Note:
You can also use speed dial to make a phone call
on the Home screen or in the messages list.
Check your voice mail
In the phone, click the trackwheel. Click Call
Voicemail.
Answer a call
To answer a call, click Answer. If you do not want
to answer the call, click Ignore.
If you are already connected to a call and receive
another call, click Answer - Drop Current to end
your current call and answer the incoming call.
To end the call, hold the Escape button.
Related topic
• Can I use the phone when the handheld or
keyboard is locked?
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Mute a call
To mute a call, press the Phone button. Press the
Phone button again to turn mute off.
Adjust the phone volume
During a call, roll the trackwheel up to increase
the volume or roll the trackwheel down to
decrease the volume.
Phone features
During a call, your handheld has functions that
are available to a regular phone, such as mute.
To alternate between two connected calls, click
the trackwheel. Click Swap.
To use other applications during a call, click the
trackwheel. Click Home Screen.
Dial using letters
To type a letter during a call, press the Alt key.
Type the letter.
To type multiple letters during a call, press the
Right Shift key + the Alt key. Type letters. To type
numbers again, press the Right Shift key.
Note:
When you type a letter in a phone number, your
handheld dials the number that is associated with
the letter on a conventional phone keypad.
Assign a speed dial letter
In the phone, select a contact or phone number.
Press and hold any unassigned letter key. Click OK.
Related topic
• Assign a speed dial number to a contact in
your address book
Assign a speed dial number to a contact in your address book
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Select an unassigned letter.
4. Click the trackwheel.
5. Click New Speed Dial.
6. Select a contact.
7. Click the trackwheel.
8. Click Add Speed Dial To <contact name>.
Change speed dial assignments
In the phone, click the trackwheel. Click View
Speed Dial List. Select a contact or phone number.
Click the trackwheel. Perform one of the following
actions:
• Change the contact assigned to a speed dial
letter: Click Edit. Click a new contact. Click
Speed Dial <contact name>.
• Assign the contact to a different speed dial
letter: Click Move. Click a different speed dial
letter.
• Remove a contact from the speed dial list:
Click Delete.
Log calls
Call logs appear when you open the phone.
Missed call logs also appear in the messages list.
To set whether call logs appear in the messages
list, in the phone options, click Call Logging.
Select the call log type that you want to appear in
the messages list. Press the Space key.
If you do not want any call logs to appear in the
messages list, select None. Press the Space key.
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Related topic
• Can I set the Phone to display frequently
called numbers?
Use call logs
In the phone, or in the messages list, open a call
log. Click the trackwheel. Perform one of the
following actions:
• Add Notes
• Edit Notes
• Forward
To delete notes, in the open phone call log, click
the trackwheel. Click Edit Notes. Click the
trackwheel. Click Clear Field.
About smart dialing
You can specify default country and area codes so
that any numbers specified as links, or any
numbers in your address book that do not contain
these codes, are dialed correctly.
Set voice mail options
1. In the phone options, click Voicemail.
2. Type a voice mail access number and any
additional numbers, such as a password or
extension.
3. Click the trackwheel.
4. Click Save.
Notes:
If your handheld is provisioned for voice mail, the
voice mail access number might already be
completed. Contact your system administrator for
more information on voice mail.
If your handheld is not provisioned for voice mail,
you can type the access number for a different
voice mail system.
About default call volume
You can specify a default volume level for any call,
regardless of whether you adjusted the volume
during a previous call.
Set default country and area codes
1. In the phone options, click Smart Dialing.
2. Set the Country Code and Area Code fields.
3. In the National Number Length field, set the
default length for phone numbers in your
country.
4. Click the trackwheel.
5. Click Save.
Note:
When calculating the default length for phone
numbers, include your area code and local
number, but do not include your country code or
the National Direct Dialing prefix.
Related topic
• About smart dialing
Set the default call volume
1. In the phone options, click General Options.
2. Set the Default Call Volume field.
3. Click the trackwheel.
4. Click Save.
Related topic
• About default call volume
Reset call timers
1. In the phone, click the trackwheel.
2. Click Status.
3. Click Last Call or Total Calls.
4. Click Clear Timer.
5. Click the trackwheel.
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6. Click Save.
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Browser
• About the browser
• Go to a web page
• Use the browser
• View images
• Copy a link, image, or web page address
• Send a link or image in a message
• Save an image
• Manage saved images
• Save web page requests
• Create a bookmark
• Change bookmarks
• Clear the browser caches
• About TLS
• About WTLS
• Browser — frequently asked questions
About the browser
The BlackBerry Browser is optimized for viewing
HTML web pages. If your handheld is integrated
with an account using the BlackBerry Enterprise
Server, the BlackBerry Browser also enables you to
view your corporate intranet. For more
information, contact your system administrator.
Go to a web page
In the browser, click the trackwheel. Click Go To.
Type a web address. Click OK.
Notes:
To insert a period, press the Space key.
To insert a slash mark (/), press the Shift key + the
Space key.
The Go To dialog box tracks the web addresses
that you type. To go to a web page on the list,
select the web address and click the trackwheel.
Use the browser
Navigate web pages using your handheld browser
the same way that you navigate using a desktop
browser.
To select text and images when you scroll through
a web page, click the trackwheel. Click Select
Mode.
To select only links and fields when you scroll
through a web page, click the trackwheel. Click
View Mode.
To follow a link, click the link. Click Get Link.
To stop loading a web page, click the trackwheel.
Click Stop.
To view the previous web page in the history, click
the trackwheel. Click Back.
To view the next web page in the history, click the
trackwheel. Click Forward.
To go to your home page, click the trackwheel.
Click Home.
To view a list of the last 20 web pages, click the
trackwheel. Click History.
To refresh the current web page, click the
trackwheel. Click Refresh.
To view the address for the current web page, click
the trackwheel. Click Page Address.
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To view the address for a link, click the link. Click
Link Address.
To view the address for an image, click the image.
Click Image Address.
To move the browser to the background to use
another program, click the trackwheel. Click Hide.
To close the browser, click the trackwheel. Click
Close.
View images
To set how images load in your browser, in the
browser options, click Browser Configuration. To
load images while the page is loading, set the
Show Images field. To show image placeholders if
images do not load, set the Show Image
Placeholders field to Yes.
Related topic
• How do I select images and text on a web
page?
Send a link or image in a message
1. On a web page, click a link or image.
2. Click Link Address or Image Address.
3. Click Send Address.
4. Click a contact.
5. Click Message <contact>.
6. Send your message.
Note:
To send a web page address in a message, on the
web page, click the trackwheel. Click Send
Address. Click a contact. Click Message <contact>.
Send your message.
To view an image on its own page, click the
trackwheel. Click Full Image. To return to the web
page, click the trackwheel. Click Back.
If you set the Show Images field to No, images are
not loaded when you load the web page. To load
some of the images after the web page is loaded,
click the trackwheel. Click More Images. To load
all the images, click the trackwheel. Click All
Images.
Copy a link, image, or web page address
On a web page, click a link or image. Click Link
Address, Image Address, or Page Address. Click
Copy Address.
To paste the link address, image address, or page
address, place the cursor where you want to insert
the copied text. Click the trackwheel. Click Paste.
28
Related topic
• How do I select images and text on a web
page?
Save an image
You can save .jpeg, .png, .gif, and .bmp web page
images in the pictures list. Saving an image in the
pictures list enables you to open the image at any
time. On a web page, click an image. Click Save
Image. Save your changes.
Notes:
The Save Image field is only available for
BlackBerry Wireless Handhelds with color screens.
Related topics
• Set the Home screen background image
• How do I select images and text on a web
page?
Page 29
Manage saved images
In the pictures list, click an image. Perform one of
the following actions:
• Open
• Delete
Save web page requests
While a web page is loading, you can save the
web page request in the messages list. Saving the
request to the messages list enables you to use
other programs while you are waiting for the web
page to load. Click the trackwheel. Click Save
Request.
You can also save a web page that has finished
loading in the messages list. Saving a fully loaded
web page enables you to open the text on the
web page at any time. On the web page, click the
trackwheel. Click Save Page.
Note:
A saved web page displays content that was
current at the time the web page was saved. To
update the content on a saved page, click the
trackwheel. Click Refresh.
Create a bookmark
Navigate to the web page that you want to
bookmark. Click the trackwheel. Click Add
Bookmark.
Change bookmarks
In the bookmarks list, click a bookmark. Perform
one of the following actions:
• Edit Bookmark
• Delete Bookmark
Related topic
• Organize bookmarks into folders
Organize bookmarks into folders
In the bookmarks list, click a folder. Perform one of
the following actions:
• Add a folder: Click Add Subfolder.
• Open a bookmark folder with subfolders:
Click Expand.
• Close a bookmark folder with subfolders:
Click Collapse.
• Rename a folder: Click the trackwheel. Click
Rename Folder.
To move a bookmark into a folder, click a
bookmark. Click Move Bookmark. Roll the
trackwheel to the new location. Click the
trackwheel.
Clear the browser caches
In the browser options, click Cache Operations.
Click the trackwheel. Click the button for the type
of cache that you want to clear.
About TLS
Transport Layer Security (TLS) provides additional
authentication and security when you browse web
pages using the BlackBerry Browser.
If you are using the BlackBerry Desktop Software,
you can load TLS using the Application Loader
tool. For more information on TLS, or on loading
optional programs, refer to the
Desktop Software Online Help
system administrator.
Related topic
BlackBerry
or contact your
• What options can I set for BlackBerry
Browser security?
About WTLS
Wireless Transport Layer Security (WTLS) is the
WAP Browser security layer that provides security
for WAP services.
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If you are using the BlackBerry Desktop Software,
you can load WTLS using the Application Loader
tool. For more information on loading optional
programs, refer to the
Software Online Help
If you are not using the BlackBerry Desktop
Software, contact your system administrator for
information on using WTLS on your handheld.
Related topic
BlackBerry Desktop
.
• What options can I set for WAP Browser
security?
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Downloading
• Download an application
• Manage applications
• Prevent third-party applications from
transmitting data
• Download a ring tone
• Manage downloaded ring tones
• Enable browser push
• Downloading — frequently asked questions
Download an application
On a web page, click the link for the application.
Click Get Link. Click Download. Click OK.
Related topics
• Why did a new program appear on my
handheld?
• Legal notice
Manage applications
To view a list of applications, in the handheld
options, click Applications.
To view details for any third-party applications,
click an application. Click Properties.
To delete a third-party application, click an
application. Click Delete.
Related topic
• Legal notice
Download a ring tone
1. On a web page, click the .mid file link.
2. Click Get Link.
3. Click Save.
4. Type a name for the ring tone.
5. Click Save.
6. Click OK.
Related topics
• Can I listen to a ring tone before I download
it?
• Manage downloaded ring tones
• Set profiles
• Legal notice
About browser push
Browser push enables you to receive content from
web applications without requesting it. For
example, you can receive updates or notifications
for weather, stock quotes, or news.
Set notification for different types of browser push
information, including service load information
(web pages or applications), service indication
information (web page addresses or messages), or
other types of information.
When you receive a notification, an icon appears
in the messages list. Depending on how you
configure browser push, other notifications might
also appear.
Notes:
If you set the browser push notification to Auto, a
dialog box might also appear, if specified by the
sender.
If you set the browser push notification to Prompt,
a dialog box always appears.
If you set the browser push notification to Reject,
you receive no additional notification.
Enable browser push
1. In the handheld options, click Browser Push.
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2. Select one or more of the check boxes.
3. Set the options for the types of browser push
notification.
4. Click the trackwheel.
5. Click Save.
Related topic
• About browser push
Downloading — frequently asked
questions
• Why can’t I load a new program onto my
handheld?
• Why did a new program appear on my
handheld?
• What software version do I have on my
handheld?
• Can I listen to a ring tone before I download
it?
Why can’t I load a new program onto my handheld?
Verify that your handheld radio is turned on and
that you are within an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
Your handheld must also have sufficient available
memory to load a program.
If the program still does not load and your
handheld is integrated with an account using a
BlackBerry Enterprise Server™, certain programs
might not be available to you. For more
information, contact your system administrator.
Why did a new program appear on my handheld?
If your handheld is integrated with an account
using BlackBerry Enterprise Server™ version 4.0,
your system administrator can provision selected
programs over the wireless network. For more
information, contact your system administrator.
Can I listen to a ring tone before I download it?
Yes. On a web page, click the .mid file link. Click
Get Link. To preview the ring tone, click the Play
button. To stop listening to the ring tone, click the
Stop button.
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Contacts
• Add a contact
• Manage contacts
• Create a mailing list
• Manage mailing lists
• Create a category
• Apply categories to contacts
• View contacts by category
• Delete categories
• Add a pause or wait
• Add contacts from your company address
book
• Contacts — frequently asked questions
Add a contact
In the address book, click the trackwheel. Click
New Address. Type the contact information.
Note:
To add a contact from a message, memo, call log,
or web page, click the contact information. Click
Add to Address Book. Type any additional
information. Click the trackwheel. Click Save.
Manage contacts
Click a contact. Perform one of the following
actions:
• View
• Edit
• Delete
Create a mailing list
1. In the address book, click the trackwheel.
2. Click New Group.
3. Type a name for the mailing list.
4. Click the trackwheel.
5. Click Add Member.
6. Click a contact.
7. Click Continue.
8. Click the trackwheel.
9. Click Save Group.
Manage mailing lists
To manage mailing lists, click a mailing list.
Perform one of the following actions:
• View Group
• Edit Group
• Delete Group
To manage contacts in a mailing list, click a
contact. Perform one of the following actions:
• View Member
• Change Member
• Delete Member
• Add Member
Note:
When you delete members from a group or delete
a group, your contacts remain in the address book.
About categories
You can create categories in which to group your
contacts. You can also narrow the contacts
displayed in the address book based on
categories.
More than one category can apply to a contact.
Category names are not case sensitive.
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Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the address book are
also made in the memos list and task list.
Create a category
1. In the address book, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
6. Click the trackwheel.
Related topic
• About categories
Apply categories to contacts
When creating or editing a contact, click the
trackwheel. Click Categories. To select the
categories that apply to the contact, press the
Space key. Save your changes.
View contacts by category
To view all contacts within a category, in the
address book, click the trackwheel. Click Filter.
Select a category. Press the Space key.
To view all contacts again, click the trackwheel.
Click Filter. To clear the check boxes beside any
selected categories, press the Space key.
Delete categories
In the address book, click the trackwheel. Click
Filter. Click a category. Click Delete. The category
is deleted, but any contacts that applied to the
category remain in the address book.
Add a pause or wait
Use a wait or a pause to separate additional
numbers, for example a password or extension,
from the main phone number. When the main
phone number is dialed, your handheld either
pauses before dialing the additional numbers
(pause) or prompts you to type them (wait).
When creating or editing a contact, in a phone
number field, click the trackwheel. Click Add Wait
or Add Pause. Type the additional numbers.
About remote address book search
To find and add contacts from your company
address book, your handheld must be integrated
with an account using the BlackBerry Enterprise
Server™ version 4.0 or later for Microsoft®
Exchange, or BlackBerry Enterprise Server version
4.0 or later for IBM® Lotus® Domino®, or
BlackBerry Enterprise Server version 4.0 or later for
Novell® GroupWise®. For more information,
contact your system administrator.
Add contacts from your company address book
1. In the address book, click the trackwheel.
2. Click Lookup.
3. Type the name of the contact.
4. Click the trackwheel.
5. After the search is complete, click the
trackwheel.
6. Click View Lookup.
7. Click a contact.
8. Click Add.
Notes:
You can also type part of the contact name to
widen the search results.
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To add all the contacts found during the search,
click Add All.
Related topics
• About remote address book search
• Manage remote address book search results
Manage remote address book search results
To view information for a contact, in the search
results, click a contact. Click View.
To delete a contact from the search results, click
the trackwheel. Click Delete.
To delete the search results, click the trackwheel.
Click Delete Lookup.
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Calendar
• About the calendar
• Change the calendar view
• Use the calendar
• Schedule an appointment
• Schedule an appointment quickly
• Schedule a meeting
• Manage appointments and meetings
• Respond to meeting invitations
• Change meeting participants
• Calendar — frequently asked questions
About the calendar
With the handheld calendar, you can view your
appointments and meetings in one of four views.
Day, Week, and Month views show all of your
appointments for the selected time period, while
Agenda view shows all of your scheduled
appointments in a list.
Change the calendar view
To change to another calendar view (Day, Week,
Month, or Agenda), click the trackwheel. Click a
view.
To change the default view when you open the
calendar, in the calendar options, set the Initial
View field.
Use the calendar
To go to a specific date, click the trackwheel. Click
Go to Date.
To go to the current date, click the trackwheel.
Click Today.
To move forward or back by a time period, click
the trackwheel. Click Prev or Next.
Schedule an appointment
1. In the calendar, click the trackwheel.
2. Click New.
3. Type the appointment details.
4. Set whether the appointment should recur.
5. Click the trackwheel.
6. Click Save.
Notes:
If your appointment recurs:
Set the Every field to change the frequency of the
appointment. For example, to set an appointment
to recur every three days, set the Every field to 3.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
Related topics
• Change the default reminder time
• About power off and reminders
Schedule an appointment quickly
1. In the calendar options, verify that the
Enable Quick Entry field is set to Yes.
2. In Day view, beside the start time, type the
subject of the appointment.
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3. Type a location in parentheses.
4. To change the start and end times, hold the
Right Shift key and roll the trackwheel.
5. Click the trackwheel.
Related topics
• Change the default reminder time
• About power off and reminders
Change the default reminder time
In the calendar options, set the Default Reminder
field to the amount of time before the
appointment that the handheld reminds you. The
default is 15 minutes.
Related topic
• About power off and reminders
Schedule a meeting
1. In the calendar, click the trackwheel.
2. Click New.
3. Type the meeting details.
4. Set whether the meeting should recur.
5. Click the trackwheel.
6. Click Invite Attendee.
7. Click a contact.
8. Click Invite.
9. Click the trackwheel.
10. Click Save.
Notes:
If your meeting recurs:
Set the Every field to change the frequency of the
appointment. For example, to set an appointment
to recur every three days, set the Every field to 3.
Select the Relative Date check box for the
appointment to recur on a relative date. For
example, set an appointment to recur on the last
Friday of each month, or on the 28th of each
month.
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press
the Enter key.
Related topics
• Change the default reminder time
• About power off and reminders
Manage appointments and meetings
In Month view, to view your list of appointments,
click a day. Click View Appts.
To view or change the appointment or meeting
details, click the appointment or meeting. Click
Open. If you change a meeting, you are prompted
to notify the contacts invited to the meeting.
To delete an appointment or meeting, click the
appointment or meeting. Click Delete. If you
delete a meeting, you are prompted to notify the
contacts invited to the meeting.
Respond to meeting invitations
In an open meeting invitation, click the
trackwheel. Perform one of the following actions:
• Accept or Accept with comments
• Tentative or Tentative with comments
• Decline or Decline with comments
To check your calendar when replying to a
meeting invitation, click the trackwheel. Click
View Calendar.
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Note:
If you delete a meeting invitation from the
messages list before you accept or decline it, the
appointment is deleted from your desktop
calendar.
Change meeting participants
Open the meeting. In an Accepted or Declined
field, click a contact. Perform one of the following
actions:
• Invite Attendee
• Change Attendee
• Remove Attendee
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Tasks
• Create a task
• Use tasks
• Change task status
• Create a category
• Apply categories to tasks
• View tasks by category
• Delete categories
• Tasks — frequently asked questions
Create a task
1. In the task list, click the trackwheel.
2. Click New.
3. Type the task details.
4. Set a due date for the task.
5. Set whether the task should recur.
6. Click the trackwheel.
7. Click Save.
Notes:
If your task recurs:
Set the Every field to change the frequency of the
task. For example, to set a task to recur every three
days, set the Every field to 3.
Select the Relative Date check box for the task to
recur on a relative date. For example, set a task to
recur on the last Friday of each month, or on the
28th of each month.
In the Days field, set the days on which the weekly
task should recur. To select a day, press the Enter
key.
Use tasks
Click a task. Perform one of the following actions:
• Open
• Mark Completed
• Mark In Progress
• Delete
• Delete Completed
Change task status
To change the status for a task to Waiting or
Deferred, edit the Status field for the task.
About categories
You can create categories in which to group your
tasks. You can also narrow the tasks displayed in
the task list based on categories.
Category names are not case sensitive. More than
one category can apply to a task. If you use Lotus
Notes® as your desktop email program, you can
apply more than one category to a task on your
handheld, but only one category will synchronize
with the task in your desktop email program.
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the task list are also
made in the address book and the memos list.
Create a category
1. In the task list, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
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6. Click the trackwheel.
Related topic
• About categories
Apply categories to tasks
When creating or editing a task, click the
trackwheel. Click Categories. To select the
categories that apply to the task, press the Space
key. Save your changes.
View tasks by category
To view all tasks within a category, in the task list,
click the trackwheel. Click Filter. Select a category.
Press the Space key.
To view all tasks again, click the trackwheel. Click
Filter. To clear the check boxes beside any selected
categories, press the Space key.
Delete categories
In the task list, click the trackwheel. Click Filter.
Click a category. Click Delete. The category is
deleted, but any tasks applied to the category
remain in the tasks list.
Tasks — frequently asked questions
• Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
• Can I change how my contacts, tasks, or
memos are displayed?
• Can I clear all the categories that apply to a
contact, task, or memo?
• How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
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Memos
• Write a memo
• Use memos
• Create a category
• Apply categories to memos
• View memos by category
• Delete categories
• Memos — frequently asked questions
Write a memo
In the memos list, click the trackwheel. Click New.
Type a title. Type the body of the memo.
Use memos
Click a memo. Perform one of the following
actions:
• View
• Edit
• Delete
About categories
You can create categories in which to group your
memos. You can also narrow the memos displayed
in the memos list based on categories.
Category names are not case sensitive. More than
one category can apply to a memo.
Categories are shared between the address book,
the task list, and the memos list. Therefore,
category changes made in the memos list are also
made in the address book and the task list.
Create a category
1. In the memos list, click the trackwheel.
2. Click Filter.
3. Click the trackwheel.
4. Click New.
5. Type a name for the category.
6. Click the trackwheel.
Related topic
• About categories
Apply categories to memos
When creating or editing a memo, click the
trackwheel. Click Categories. To select the
categories that apply to the memo, press the
Space key. Save your changes.
View memos by category
To view all memos within a category, in the
memos list, click the trackwheel. Click Filter. Select
a category. Press the Space key.
To view all memos again, click the trackwheel.
Click Filter. To clear the check boxes beside any
selected categories, press the Space key.
Delete categories
In the memos list, click the trackwheel. Click Filter.
Click a category. Click Delete. The category is
deleted, but any memos applied to the category
remain in the memos list.
Memos — frequently asked questions
• Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
• Can I change how my contacts, tasks, or
memos are displayed?
• Can I clear all the categories that apply to a
contact, task, or memo?
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• How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
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Alarm
• Set the alarm
• Set the alarm volume
• Silence the alarm
• Turn off the alarm
• Alarm — frequently asked questions
Set the alarm
1. In the alarm, set the Daily Alarm field to On.
2. Set the time when the alarm should sound.
3. Set whether to snooze the alarm and the
length of the snooze.
4. Set the type of notification for the alarm.
5. Click the trackwheel.
6. Click Save.
When you set the alarm, a bell icon appears
beside the date in the handheld status section of
the screen.
Related topic
• About power off and reminders
Set the alarm volume
When you set the alarm, you can specify the type
of notification, including the tune, the volume
level, and the number of times that the tune plays.
Alarm — frequently asked questions
• Why didn’t my alarm notify me on a Saturday
or Sunday?
• What is the escalating volume level?
• Can I set a snooze feature for my alarm?
Why didn’t my alarm notify me on a Saturday or Sunday?
In the alarm, verify that the Active on Weekends
field is set to Yes. If this field is set to No, your
alarm does not sound on Saturdays or Sundays.
Can I set a snooze feature for my alarm?
Yes. In the alarm, change the Snooze field from
Off to a number. When the alarm sounds, press
any key to snooze it for the specified amount of
time.
Silence the alarm
Press any key. If snooze is enabled, in the Daily
Alarm dialog box, click Snooze.
Turn off the alarm
In the alarm, set the Daily Alarm field to Off.
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Calculator
• Use the calculator memory
• Copy and paste a calculation
• Convert measurements
Use the calculator memory
To store a number in the memory, type a number.
Click MS.
To recall the memory, click MR.
To delete the memor y, click MC.
To add to the number that is currently stored in
the memory, type a number. Click M+.
Copy and paste a calculation
Click the trackwheel. Click Copy.
To paste the value back into the display or into
another application, click the trackwheel. Click
Paste.
Convert measurements
In the calculator, type a number. Click the
trackwheel. To convert the number from imperial
to metric, click To Metric. To convert the number
from metric to imperial, click From Metric. Click a
conversion type.
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Date and time
• Set the date and time
Set the date and time
1. In the handheld options, click Date/Time.
2. Set the Time Zone field.
3. Set the Date/Time Source field to
BlackBerry.
4. Click the trackwheel.
5. Click Update Time.
6. Click the trackwheel.
7. Click Save.
Note:
To use the BlackBerry network as your date and
time source, set the Date/Time Source field to
BlackBerry. To set the date and time yourself, set
the Date/Time Source field to Off and then set
the other fields on the Date/Time screen to
display the correct date and time. Save your
changes.
To set the date and time in the alarm, click the
trackwheel. Click Change Date/Time.
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Profiles
• Set profiles
• Create a notification profile
• Use notification profiles
• Manage downloaded ring tones
• Silence your handheld
• Set the alarm
• Set the alarm volume
• What is the escalating volume level?
Set profiles
Notification profiles alert you of appointment and
task reminders, incoming messages, calls, and
browser content. You can create a profile that
specifies which sounds to use, whether to notify
you when the handheld is in or out of the holster,
and what volume level to use. You can use
different sounds for each type of item.
The handheld has five preset notification profiles:
Quiet, Loud, Vibrate, Default, and Phone Only. You
can edit these default profiles, but you cannot
delete them.
In the profiles list, click a notification profile. Click
Enable.
Note:
To change the current notification profile quickly,
select a profile. Press the Space key.
Create a notification profile
1. In the profiles list, click the trackwheel.
2. Click New.
3. Type a name for the profile.
4. Click an item.
5. Click Edit.
6. Set how you want to be notified for that
item.
7. Click the trackwheel.
8. Click Save.
9. Click the trackwheel.
10. Click Save.
Use notification profiles
Click a profile. Perform one of the following
actions:
• Edit
• Delete
Manage downloaded ring tones
In the profiles list, click a profile. Click Show
Tunes. Click a ring tone.
Perform one of the following actions:
• Listen to the ring tone
• Delete the ring tone
Silence your handheld
To silence your handheld, in the profiles list,
enable the Quiet profile.
To receive only vibrate notification, in the profiles
list, enable the Vibrate profile.
To turn notification back on, in the profiles list,
select a different profile. Press the Space key.
Related topic
• Silence the alarm
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What is the escalating volume level?
If you use the escalating volume level, the
notification volume level consistently increases
until the handheld reaches the loudest volume
level.
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Screen display
• Use the handheld in the dark
• Set the display language
• Set the Home screen background image
• Set the font
Use the handheld in the dark
To turn on the backlighting, press the Power
button. If you do not use your handheld for a
period of time, the backlighting turns off
automatically. To turn off backlighting manually,
press the Power button.
To set how long the backlighting stays on if you
do not use your handheld, in the handheld
options, click Screen/Keyboard. Set the Backlight
Timeout field.
Set the Home screen background image
You can set an image that you saved from a web
page as your Home screen background. In the
pictures list, click an image. Click Set As Home
Screen Image.
To clear the Home screen background, in the
pictures list, click the trackwheel. Click Reset
Home Screen Image.
Note:
The Home screen background setting is only
available for BlackBerry Wireless Handhelds with
color screens.
Related topic
• Save an image
Set the font
1. In the handheld options, click Screen/
Keyboard.
2. Set the Font Family, Font Size, and Font Style
fields.
3. For large fonts, set the Antialias mode field.
4. Click the trackwheel.
5. Click Save.
Note:
Setting a specific font family is only available for
BlackBerry Wireless Handhelds with color screens.
Apply a theme to your handheld
On some BlackBerry Wireless Handhelds with
color screens, you set themes to control the
appearance of items such as applications,
indicators, words, and icons. Themes might be preloaded on your handheld, or you can download
themes in .cod format.
In the handheld options, click Theme. Click a
theme name. Click Activate.
Note:
To activate a theme quickly, select a theme name.
Press the Space key.
Delete themes
In the handheld options, click Theme. Click a
theme name. Click Delete.
Note:
You might not be able to delete themes that are
pre-loaded on your handheld.
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Power and battery
• Turn the handheld on and off automatically
• Check the battery level
• Extend battery life
• Reset the handheld
About power off and reminders
If you turn off your handheld using the Power
button, or by clicking Turn Power Off on the Home
screen and selecting Turn Off, your handheld turns
itself on at the following times:
• when the alarm turns on
• when the handheld is set to turn on
automatically
To turn on your handheld when calendar
reminders occur, set the handheld to turn on and
off automatically.
If you turn off your handheld by clicking Turn
Power Off on the Home screen and selecting Full
Power Off, your handheld does not turn on until
you press the Power button.
Turn the handheld on and off automatically
1. In the handheld options, click Auto On/Off.
2. Set the Weekday field to Enabled.
3. Specify the times that the handheld should
turn on and off on weekdays.
4. Set the Weekend field to Enabled.
5. Specify the times that the handheld should
turn on and off on weekends.
6. Click the trackwheel.
7. Click Save.
Related topic
• About power off and reminders
Check the battery level
In the handheld options, click Status.
Extend battery life
Use the Auto On/Off feature.
Turn off the radio when you are not in an area of
wireless coverage.
Delete the original message when you send a
reply.
Send a message to multiple contacts using Add
To, Add Cc, or Add Bcc.
Charge your handheld regularly.
Reset the handheld
Remove and reinsert the battery.
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Network coverage — freqently asked questions
• Turn the wireless radio on and off
Turn the wireless radio on and off
To turn on the wireless radio, on the Home screen,
click Turn Wireless On.
To turn off the wireless radio, on the Home screen,
click Turn Wireless Off.
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Network configuration
• About VPN
• Enable VPN
• Log in to a VPN
• About WLAN
• Set WLAN configurations
• Connect to a WLAN automatically
• Connect to a preferred WLAN
• About VoIP
• Enable VoIP
About VPN
Depending on your network environment, you
might need to enable your handheld to connect to
the wireless network through a Virtual Private
Network (VPN). Contact your system administrator
for more information.
Enable VPN
1. In the handheld options, click VPN.
2. Select the Enable VPN checkbox.
3. Click the trackwheel.
4. Click Change Option.
5. Click the trackwheel.
6. Click Save.
Log in to a VPN
1. In the handheld options, click VPN.
2. Click Empty.
3. Click New.
4. Select a server.
5. Type the settings using your VPN
configuration information provided by your
system administrator.
6. Click the trackwheel.
7. Click Save.
8. Select the Enable VPN check box.
9. Click Log in.
Notes:
If you do not select Save Passphrase checkbox
after you type your username and password, you
are prompted to retype your VPN password each
time that you log in.
Depending on your network settings, you might
also be prompted to retype your VPN password if
you leave and then return to a sufficient wireless
coverage area or if you reset your handheld.
If you cannot edit some fields on the VPN
Configurations screen, you might not have
permission to change those settings. Contact your
system administrator for more information.
About WLAN
Your handheld connects to a wireless Local Area
Network (WLAN) using the IEEE 802.11b
standard. Depending on your network settings,
you might have to configure your WLAN settings
manually. Contact your system administrator for
more information.
Set WLAN configurations
1. In the handheld options, click WLAN.
2. Click the Empty field.
3. Click New.
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4. Type settings using WLAN configuration
information provided by your system
administrator.
5. Click the trackwheel.
6. Click Save.
Note:
If you cannot edit some fields on the WLAN
Configurations screen, you might not have
permission to change those settings. Contact your
system administrator for more information.
Connect to a WLAN automatically
1. In the handheld options, click WLAN.
2. Set the Select mode field to Automatic.
3. Click the trackwheel.
4. Click Save.
Note:
To rearrange your list of configured WLANs, click a
configured WLAN. Click Move. Move the selected
WLAN to a new location in the list. Click the
trackwheel.
Connect to a preferred WLAN
1. In the handheld options, click WLAN.
2. Set the Select mode field to Manual.
3. To specify which WLAN to connect to, click a
configured WLAN and click Use as current.
4. Click the trackwheel.
5. Click Save.
About VoIP
Your handheld makes phone calls using Voice
Over Internet Protocol (VoIP), which uses Internet
Protocol to send and receive information instead
of using a cellular wireless network. Contact your
system administrator for more information about
your VoIP system.
Enable VoIP
1. In the handheld options, click VoIP.
2. Click Empty.
3. Click New.
4. Type settings using VoIP configuration
information provided by your system
administrator.
5. Click the trackwheel.
6. Click Save.
Note:
If you cannot edit some fields on the VoIP
Configurations screen, you might not have
permission to change those settings. Contact your
system administrator for more information.
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Security
• Set a handheld password
• Lock the handheld
• Lock the keyboard
• Protect your handheld content
• Reduce handheld content size
• Regenerate encryption keys
• Store a password
• Create a random password
• Use the password keeper
• Copy a password
• Verify security software
• Prevent third-party applications from
transmitting data
• Clear the handheld
• Set owner information
• Security — frequently asked questions
About the handheld password
If you type your handheld password incorrectly
five times, you must type blackberry before you
can continue. On subsequent password attempts,
the characters that you type are displayed.
If you type your handheld password ten times
incorrectly, all information is erased from your
handheld for security reasons.
If your handheld is integrated with an account
using a BlackBerry Enterprise Server, some security
settings might differ. For more information,
contact your system administrator.
Set a handheld password
1. In the handheld options, click Security.
2. Set the Password field to Enabled.
3. Set the security options.
4. Click the trackwheel.
5. Click Save.
6. Type a handheld password.
7. Click the trackwheel.
8. Retype the handheld password.
9. Click the trackwheel.
Related topics
• About the handheld password
• Change the handheld password
• Disable the handheld password
Change the handheld password
1. In the handheld options, click Security.
2. Click the trackwheel.
3. Click Change Password.
4. Type your current handheld password.
5. Click the trackwheel.
6. Type a new handheld password.
7. Click the trackwheel.
8. Retype the new handheld password.
9. Click the trackwheel.
Related topics
• About the handheld password
• Disable the handheld password
Disable the handheld password
1. In the handheld options, click Security.
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2. Set the Password field to Disabled.
3. Click the trackwheel.
4. Click Save.
5. Type the handheld password.
6. Click the trackwheel.
Related topic
• About the handheld password
Lock the handheld
With a handheld password set, on the Home
screen, click Lock.
To unlock your handheld, on the Lock screen, roll
the trackwheel. In the Enter password dialog box,
type your password.
Related topic
• About the handheld password
About keyboard lock
If you do not set a handheld password, you can
lock your keyboard to prevent accidentally placing
calls or typing characters.
Lock the keyboard
On the Home screen, click Keyboard Lock.
To unlock the keyboard, double-click the
trackwheel.
Related topic
• About keyboard lock
About content protection and compression
Content protection encrypts your handheld data.
When your handheld is password locked, an open
lock in the handheld status section of the screen
indicates that encryption is in progress. A closed
lock indicates that encryption is complete. After
you type your handheld password, data on your
handheld is decrypted as you access it.
To use content protection, you must have a
handheld password enabled.
Content compression reduces the size of the data
stored on your handheld while maintaining the
integrity of that data.
Protect your handheld content
1. In the handheld options, click Security.
2. Set the Content Protection field to Enabled.
3. Click the trackwheel.
4. Click Save.
5. Type your handheld password.
6. Click the trackwheel.
Note:
If you have not enabled your handheld password
before you enable content protection, you are
prompted to set a handheld password when you
save the security settings.
Related topic
• About content protection and compression
Reduce handheld content size
1. In the handheld options, click Security.
2. Set the Content Compression field to
Enabled.
3. Click the trackwheel.
4. Click Save.
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5. If you have enabled a handheld password,
type your password.
6. Click the trackwheel.
Related topic
• About content protection and compression
Note:
Passwords stored in the password keeper are
encrypted; however, if you copy a password, you
can paste it into other applications on the
handheld. While the password is copied on the
clipboard, it is not encrypted.
About encryption keys
If your handheld is integrated with an account
using the BlackBerry Enterprise Server, encryption
keys protect data as it travels between your
BlackBerry Enterprise Server and the handheld.
Encryption keys are generated automatically, but
you can manually regenerate keys at any time.
Regenerate encryption keys
If your handheld is integrated with an account
using the BlackBerry Enterprise Server version 4.0,
you can regenerate encryption keys from the
handheld. In the security options, select a current
service. Click the trackwheel. Click Regenerate
Encryption Key.
Related topic
• About encryption keys
About the password keeper
Use the password keeper to create and store all of
your passwords. The password keeper is locked
with a single password, so you can maintain all
your passwords in one place.
You can use the password keeper to generate
random passwords containing letters, numbers,
and symbols.
The first time that you open the password keeper,
you must create a password keeper password.
Information in the password keeper is encrypted
and is only decrypted when you type this
password.
Store a password
1. In the password keeper, click the trackwheel.
2. Click New.
3. Type the information for the password.
4. Click the trackwheel.
5. Click Save.
Related topic
• About the password keeper
Create a random password
1. In the password keeper, click the trackwheel.
2. Click New.
3. Type a title for the password.
4. Click the trackwheel.
5. Click Random Password.
6. Type any additional password information.
7. Click the trackwheel.
8. Click Save.
Use the password keeper
Click a password entry. Perform one of the
following actions:
• View
• Edit
• Delete
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To change your password keeper password, click
the trackwheel. Click Change password. Click Yes.
Type your new password. Confirm your new
password. Click OK.
Copy a password
In the password keeper, select a password entry.
Click the trackwheel. Click Copy to Clipboard.
To clear the password from the clipboard, in the
password keeper, click the trackwheel. Click Clear
Clipboard.
To paste the password, place the cursor where you
want to insert it. Click the trackwheel. Click Paste.
Prevent third-party applications from transmitting data
When a third-party application on your handheld
attempts to transmit data, a dialog box appears
on your screen. Accept or deny the connection
request.
To reset the firewall settings at any time, in the
handheld options, click Firewall. Click the
trackwheel. Click Reset Settings.
Related topics
• About firewall settings
• Legal notice
Warning:
Passwords copied to the clipboard are not
encrypted.
About security self tests
The security self tests program verifies that
security software is implemented properly on your
handheld. The tests run automatically when your
handheld restarts.
Verify security software
In the handheld options, click Security. Click the
trackwheel. Click Verify Security Software.
Related topic
• About security self tests
About firewall settings
If you have third-party applications on your
handheld, the firewall option prevents these
applications from transmitting data without your
knowledge.
Related topic
• Legal notice
Clear the handheld
Warning:
Performing this procedure disables all services and
removes all data, including passwords and
encryption keys, from the handheld. Before
clearing your handheld, verify that a backup copy
of your data is available.
1. In the handheld options, click Security.
2. Click the trackwheel.
3. Click Wipe Handheld.
4. Click Continue.
5. Type blackberry.
Related topic
• How do I restore my handheld after clearing
it?
Set owner information
In the handheld options, click Owner. Type your
contact information. Click the trackwheel. Click
Save.
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Note:
Owner information appears on the screen when
you lock your handheld.
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BrickBreaker
• Play BrickBreaker
• How do I set the speed of the paddle?
• How do I set the paddle to accelerate as I roll
the trackwheel?
Play BrickBreaker
The object of this game is to destroy bricks using a
paddle and a ball. To move the paddle, roll the
trackwheel. To release the ball when in catch
mode, or to shoot the laser or gun, press the Space
key.
During the game, the following capsules fall from
the bricks that you destroy:
• Long makes the paddle longer.
• Slow slows down the speed of the ball.
• Gun enables you to shoot three bullets at the
bricks.
• Laser enables you to shoot unlimited laser
beams at the bricks.
• Multi multiplies the number of balls.
• Catch enables you to catch and hold the ball.
• Skip advances you to the next level.
• Flip changes the direction of the paddle.
• 1-up gives you an additional life.
How do I set the speed of the paddle?
In the BrickBreaker options, set the Paddle
Movement Speed field.
How do I set the paddle to accelerate as I roll the trackwheel?
In the BrickBreaker options, set the Paddle
Acceleration field.
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Service books
• About service books
• Receive new service books
• Accept a new service book
• Manage service books
• Restore a deleted service book
About service books
Service books determine which services are
available on your handheld. If your handheld is
integrated with an account using a BlackBerry
Enterprise Server™, your system administrator can
send service books that determine whether
features such as remote address lookup and
wireless calendar synchronization are available.
Receive new service books
Service books arrive on your handheld in one of
the following ways:
• over the wireless network when your system
administrator makes a change on the
BlackBerry Enterprise Server™
• through the BlackBerry Desktop Software
when you connect your handheld to your
computer
Accept a new service book
Service books should be automatically accepted
by your handheld. If a new service book is
available and it is not automatically accepted, a
book icon appears in the handheld status section
of the screen.
To accept the service book manually, in the
handheld options, click Service Book. Click the
new service book. Click Accept.
Manage service books
In the handheld options, click Service Book. Click a
service book. Perform one of the following actions:
• View
• Delete
Restore a deleted service book
In the handheld options, click Service Book. Click
the trackwheel. Click Undelete.
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Frequently asked questions
• Why are some of the features described not
available on my handheld?
• What software version do I have on my
handheld?
• Messages — frequently asked questions
• Attachments — frequently asked questions
• Phone — frequently asked questions
• Browser — frequently asked questions
• Downloading — frequently asked questions
• Contacts — frequently asked questions
• Calendar — frequently asked questions
• Tasks — frequently asked questions
• Memos — frequently asked questions
• Synchronization — frequently asked
questions
• Typing — frequently asked questions
• Alarm — frequently asked questions
• Network coverage — freqently asked
questions
• Security — frequently asked questions
Why are some of the features described not available on my handheld?
Depending on the type of account that you are
using, some features might not be available on
your handheld. In addition, your handheld might
not have been provisioned for certain features by
your system administrator. For more information,
contact your system administrator.
What software version do I have on my handheld?
To view handheld information such as your
handheld type, software version, and copyright
information, in the handheld options, click About.
To return to the handheld options, press the
Escape button twice.
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Messages — frequently asked questions
• Why can’t I send messages?
• Why can’t I receive messages?
• Why is the menu option to send a message
not available?
• Can I stop a message from being sent?
• Why are some messages already on my
handheld?
• How do I create and use links in messages?
• Why is “More available” appearing at the
end of my message?
• Can I file messages?
• Why can’t I see a new message in the
messages list even though I received
notification?
• Why is there a different icon beside some
items in the messages list?
• How do I show more of a subject line for my
messages?
• Can I remove the prompt that appears before
I delete messages?
• Why were some of my messages deleted
from the handheld?
• How do I change how long messages remain
in the messages list?
• How do I restrict the types of messages that
are sent to my handheld?
• How do I create a generic filter?
• Why are some messages sent to my
handheld even though I have created a
filter?
• Why can’t I specify some folders from which
messages are redirected?
• How do I make changes to the folders on my
handheld?
• How do I stop messages from being sent to
my handheld?
Why can’t I send messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you send a message and you are not in an area
of sufficient wireless coverage, the handheld
sends the message when you return to an area of
sufficient wireless coverage.
Why can’t I receive messages?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
If you are not receiving messages, verify that
filters, which restrict the messages that are sent to
your handheld, are not enabled. For more
information, see:
“Use filters”
Verify that message redirection to your handheld
is enabled. If you are using the BlackBerry
Desktop Software, in the Redirector Settings tool,
verify that the Redirect incoming messages to
your handheld check box is selected.
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If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0, in the messages options, click Email Settings.
Verify that the Redirect to handheld field is set to
Yes. If you have configured specific folders to
redirect messages to your handheld, on the Folder
Redirection screen, verify that the correct folders
from which messages are redirected are selected.
Why is the menu option to send a message not available?
If you do not have an email address saved for your
contact, the option to send a message to that
contact does not appear. In the address book, add
a email address for your contact.
Can I stop a message from being sent?
Yes, if the handheld radio is turned off or you are
in an area of insufficient wireless coverage. If a
clock icon appears beside the message, delete the
message to stop it from being sent.
If the radio is turned on and you are in an area of
sufficient wireless coverage, any pending
messages are sent immediately, so you cannot
stop the message from being sent.
Why are some messages already on my handheld?
When you first receive your handheld and every
time that you update the software, several
welcome messages appear. These messages
provide information and tips for using the
handheld.
If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0, a number of your recent messages might also
appear on your handheld when you turn on your
handheld radio for the first time. For more
information, contact your system administrator.
How do I create and use links in messages?
Links appear in your messages as underlined text.
Messages can contain links to various items such
as phone numbers, web sites, and email addresses.
When you receive a message containing a link,
click the link. In the menu, click the actions that
apply to the type of link selected.
The handheld automatically recognizes most
items as links.
Why is “More available” appearing at the end of my message?
Long messages are sent to your handheld in
sections. As you read the first section, the next
section is sent to your handheld automatically, if
you are in an area of sufficient wireless coverage.
However, it might take several seconds before your
handheld receives the next section.
To send only the first section of long messages to
your handheld, in the messages options, click
General Options. Set the Auto More field to No.
The next time that you receive a long message,
More available appears at the bottom. To request
more of the message, click the trackwheel. Click
More. To view the rest of the message, click More
All.
Can I file messages?
Yes. If you have enabled wireless message
reconciliation for your handheld, any messages
that you file on your handheld are also filed in
your mailbox.
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If your handheld is not enabled for wireless
message reconciliation, your handheld must be
integrated with an account using the BlackBerry
Enterprise Server™ to file messages. You must
perform an initial message reconciliation with the
BlackBerry Desktop Software so that the folders in
your mailbox appear on your handheld. For more
information on configuring manual message
reconciliation, refer to the
Software Online Help
BlackBerry Desktop
.
Why can’t I see a new message in the messages list even though I received notification?
If messages are sent to your handheld from
specific mailbox folders and, in the general
messages options, you set the Hide Filed
Messages option to Yes, a new message sent to
your handheld is filed automatically, and it might
not appear in the messages list. To view all of your
messages, set the Hide Filed Messages field to No.
Why is there a different icon beside some items in the messages list?
Different icons are used in the messages list to
indicate various items, such as message status,
saved web pages, call logs, and messages with
attachments.
When you make or receive a call, the handheld
creates a call log containing information about
the call. To disable call logs, in the phone options,
click Call Logging. Set the Show Logs in Message
List field to No.
How do I show more of a subject line for my messages?
If you want to show more of the subject line for
your messages, you can hide the time that the
message was received and the name of the sender
or recipient of the message. In the messages
options, click General Options. Set the Display
Time and Display Name fields to No.
Can I remove the prompt that appears before I delete messages?
Yes. In the messages options, click General
Options. Set the Confirm Delete option to No.
Why were some of my messages deleted from the handheld?
If your handheld memory is full, your handheld
deletes the oldest messages from the messages
list to accommodate new ones. It will not delete
saved messages.
If you have enabled wireless message
reconciliation, messages that you delete in your
mailbox are also deleted on your handheld.
Messages that you delete on your handheld are
also deleted in your mailbox.
If you deleted multiple messages using Delete
Prior, the messages are only deleted from your
handheld.
How do I change how long messages remain in the messages list?
To change the number of days your handheld will
keep messages on the messages list, in the
message options, click General Options. Set the
Keep Messages field.
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Messages sent to your handheld that are older
than the number of days that you specify in the
Keep Messages field are removed from your
handheld. The messages can be restored, however,
if you set the Keep Messages field to a longer
period of time. When you increase the amount of
time in this field, any messages sent to your
handheld during that period of time appear in the
messages list.
How do I restrict the types of messages that are sent to my handheld?
You can create filters to send only specific
messages to your handheld. For more information,
see:
“Create a filter”.
To stop messages that do not meet any filter
criteria from being sent to your handheld, in the
message options, click Email Filters. Set the If no
filters apply, send email to handheld field to No.
How do I create a generic filter?
To create a generic filter, use wildcards when
specifying the contacts to which the filter applies.
In the From field, specify part of the sender's
address and use an asterisk (*) in place of the
remaining part.
Why are some messages sent to my handheld even though I have created a filter?
A filter must be enabled before it applies to your
messages. In the filters messages options, verify
that the check boxes beside all of the filters that
you want to apply to your messages are enabled.
Verify that the filters are in the correct order so
they can be applied to your messages properly.
Why can’t I specify some folders from which messages are redirected?
On the Folder Redirection screen, if the check
boxes beside the folder names appear with broken
borders, those folders are not enabled for
redirection. If your handheld is integrated with an
account using the BlackBerry Enterprise Server™
version 4.0, the folders are enabled automatically
after a short period of time. To manually enable all
folders for redirection, on the Message
Reconciliation screen, set the Wireless Reconcile
field to Off. Save your changes. Open the Message
Reconciliation screen again and set the Wireless
Reconcile field to On. Save your changes.
How do I make changes to the folders on my handheld?
You cannot add, edit, or delete folders from your
handheld. To add, edit, or delete the folder,
change it in your mailbox and reconcile your
messages with your handheld.
If your handheld is enabled for wireless message
reconciliation, changes that you make to the
folders in your mailbox are synchronized with your
handheld over the wireless network.
If your handheld is not enabled for wireless
message reconciliation, reconcile your messages
manually using the BlackBerry Desktop Software.
For more information, refer to the
Desktop Software Intellisync Online Help
BlackBerry
.
How do I stop messages from being sent to my handheld?
If you are using the BlackBerry Desktop Software,
in the Redirector Settings tool, clear the Redirect
incoming messages to your handheld check box.
If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0, in the messages options, click Email Settings.
Set the Send Email To Handheld field to No.
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Attachments — frequently asked questions
• Can I view file attachments on my handheld?
• Why are some file attachment features not
available on my handheld?
• How do I view password-protected file
attachments?
• How do I view information about attached
files?
• Can I set the amount of memory that my
handheld uses for file attachments?
• How do I change how file attachments are
displayed?
• How do I view cell contents in spreadsheet
attachments?
• Why is “More available” appearing at the
end of my file attachment?
• How do I search for text within a file
attachment?
• What does skipped content mean?
• Can I see tracked changes in document
attachments?
Can I view file attachments on my handheld?
Yes, if attachment viewing is enabled for your
handheld. When you receive a message with an
attachment, click the trackwheel. If Open
Attachment appears in the menu, you can view
attachments on your handheld.
If Open Attachment does not appear in the menu,
your handheld might not be enabled for
attachment viewing.
To view document and spreadsheet attachments,
your handheld must be integrated with an
account using the BlackBerry Enterprise Server™
version 4.0 or later for Microsoft® Exchange, the
BlackBerry Enterprise Server version 4.0 or later for
IBM® Lotus® Domino®, or the BlackBerry
Enterprise Server version 4.0 or later for Novell®
GroupWise®.
To view .zip, .htm, or .html attachments, your
handheld must be integrated with an account
using the BlackBerry Enterprise Server version 4.0
or later for Microsoft® Exchange, the BlackBerry
Enterprise Server version 4.0 or later for IBM®
Lotus® Domino®, or the BlackBerry Enterprise
Server version 4.0 or later for Novell®
GroupWise®.
To view image attachments, your handheld must
be integrated with an account using the
BlackBerry Enterprise Server version 4.0.
For more information, contact your system
administrator.
Why are some file attachment features not available on my handheld?
If your BlackBerry Wireless Handheld has 8 MB of
memory, some image attachment viewing features
are not available.
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How do I view password-protected file attachments?
You can only view password-protected .pdf files. If
you receive a .pdf file that is password-protected,
you must type the password to view the file. On
the Attachment screen, select the file name. Click
the trackwheel. Click Password. Type the
password. Click the trackwheel.
How do I view information about attached files?
To view the file size, title, and other information
about an attached file without retrieving the file,
on the Attachment screen, select the file name.
Click the trackwheel. Click Retrieve Info.
Can I set the amount of memory that my handheld uses for file attachments?
Yes. In the attachment options, set the Cache Size
field.
How do I change how file attachments are displayed?
Open the full content for a file attachment. Click
the trackwheel. Click Options.
To change the font for your file attachments, set
the Font Family and Font Size fields. You can only
set the Font Family field on BlackBerry Wireless
Handhelds with color screens.
In document attachments, to use font sizes that
reflect those in the original document, set the
Reflect Original Font Sizes field to Yes.
To show a grid when viewing spreadsheet
attachments, set the Show Gridlines field to Yes.
To label spreadsheet columns with letters and
label spreadsheet rows with numbers, set the
Display Labels field.
How do I view cell contents in spreadsheet attachments?
When you select a cell, the contents appear at the
top of the screen. If the contents are too long to
see, click the cell. Click View Cell.
To view the contents of all the cells in a column,
click the column label at the top of the screen.
Click Fit. All the cells for that column expand to
the size of the cell with the longest content.
To change the column size for all of the columns
in a spreadsheet, click the unmarked column label
in the top left corner of the screen. Click the
preferred size.
To change the default column size for all
spreadsheet attachments, open the attachment
options. Set the Column Width field to Large.
Why is “More available” appearing at the end of my file attachment?
Long attachments are sent to your handheld in
sections. As you read the first section, the next
section is sent to your handheld automatically, if
you are in an area of sufficient wireless coverage.
However, it might take several seconds before your
handheld receives the next section.
To send only the first section of long attachments
to your handheld, in the messages options, click
General Options. Set the Auto More field to No.
The next time that you receive a long attachment,
More available appears at the bottom. To request
more of the file attachment, click the trackwheel.
Click More. To view the rest of the attachment,
click More All.
How do I search for text within a file attachment?
In the attachment, click the trackwheel. Click Find.
Type the text. Click the trackwheel.
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To make the Find feature case sensitive when
searching, select the Case Sensitive Search check
box.
If you have not retrieved all of the text for a file
attachment, the server side search dialog box
appears. If you want to search the remaining text
in the attachment, click Yes. If the search term is
found, the content is retrieved automatically.
To view the text on your handheld, verify that your
handheld radio is turned on and that you are in an
area of sufficient wireless coverage. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your handheld.
What does skipped content mean?
The skipped content bar appears in a document
attachment when more content is available but
has not been retrieved. To retrieve skipped
content, click the skipped content bar. Click More.
Can I see tracked changes in document attachments?
Some document formats enable editors to track
changes in a document. With tracked changes
showing, new and deleted text is displayed in the
document. To view tracked changes, click the
trackwheel. Click Show Changes. To hide tracked
changes, click the trackwheel. Click Hide Changes.
You can only view tracked changes on BlackBerry
Wireless Handhelds with color screens.
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Synchronization — frequently asked questions
• Can I reconcile messages over the wireless
network?
• Can I synchronize PIM items over the wireless
network?
• How do I handle conflicts between my
handheld and mailbox?
• Why are some of my messages not
reconciling over the wireless network?
• Can I reconcile with my personal folders?
• Can I remotely empty the deleted messages
folder on my computer?
Can I reconcile messages over the wireless network?
Yes. If your handheld is integrated with an
account using the BlackBerry Enterprise Server™
version 4.0 or later for Microsoft® Exchange, the
BlackBerry Enterprise Server version 4.0 or later for
IBM® Lotus® Domino®, or the BlackBerry
Enterprise Server version 4.0 or later for Novell®
GroupWise®, verify that wireless message
reconciliation is enabled in the messages options.
Can I synchronize PIM items over the wireless network?
If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0, verify that wireless synchronization is enabled
in the tasks, memo, address book, and calendar
options.
If your handheld is integrated with an account
using the BlackBerry Enterprise Server version 4.0
or later, calendar appointments and meetings
might be the only PIM items that can be
synchronized over the wireless network. For more
information on setting wireless calendar
synchronization, refer to the
Software Online Help
Your handheld radio must be on and you must be
in an area of sufficient wireless coverage for PIM
items to synchronize over the wireless network. For
more information on wireless coverage levels, refer
to the printed documentation that accompanied
your handheld.
BlackBerry Desktop
.
How do I handle conflicts between my handheld and mailbox?
A conflict might occur if you edit the same item
on both your handheld and mailbox before
synchronization takes place.
If you enable wireless message reconciliation, you
can set whether the handheld or mailbox takes
precedence when a conflict occurs. In the
messages options, click Email Reconciliation. Set
the On Conflict field to the preferred option. You
can set this option for each message service on
your handheld.
If you enable wireless PIM synchronization, the
information in your desktop email program
automatically takes precedence over the data on
your handheld when a conflict occurs. If you
disable wireless PIM synchronization and make
changes to a PIM entry in your desktop email
program and on the handheld, the conflicting
information on the handheld is replaced by the
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information in your desktop email program when
you enable wireless PIM synchronization again. If
you want to manually select how conflicts are
handled, synchronize your handheld using the
desktop software before you enable wireless PIM
synchronization.
If you use the BlackBerry Desktop Software to
enable wireless calendar synchronization, you can
adjust the calendar conflict resolution settings in
the desktop software. For more information, refer
to the
BlackBerry Desktop Software Online Help
Why are some of my messages not reconciling over the wireless network?
If you are not in an area of sufficient wireless
coverage, your messages will not be reconciled
over the wireless network. For more information
on wireless coverage levels, refer to the printed
documentation that accompanied your handheld.
If you are in an area of sufficient wireless coverage
and you want to initiate message reconciliation
from the handheld, in the messages list, click the
trackwheel. Click Reconcile Now.
Can I reconcile with my personal folders?
Yes. If you are a Microsoft® Exchange user, and
you use personal folders, you can only reconcile
messages with personal folders using the
BlackBerry Desktop Software. For more
information, refer to the
Software Online Help
BlackBerry Desktop
.
Can I remotely empty the deleted messages folder on my computer?
Yes. In the messages options, click Email
Reconciliation. Click the trackwheel. Click Purge
Deleted Items. Click Yes.
To use this feature, your handheld must be
integrated with an account using the BlackBerry
Enterprise Server™ version 4.0 or later for
Microsoft® Exchange, and wireless message
reconciliation must be enabled. Verify that your
.
handheld radio is turned on and that you are in an
area of sufficient wireless coverage. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your handheld.
Note:
Even if you have enabled wireless message
redirection on your handheld, you must use the
desktop software with personal folders.
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Phone — frequently asked questions
• Why can I not make calls?
• Why am I no longer receiving calls?
• How do I make calls from the Home screen?
• Can I use the phone when the handheld or
keyboard is locked?
• Can I set the Phone to display frequently
called numbers?
• How do I stop my handheld from answering
or ending calls automatically?
Why can I not make calls?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
Why am I no longer receiving calls?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
How do I make calls from the Home screen?
In the phone options, click General Options. Verify
that the Dial From Home Screen field is set to Yes.
You can make calls from the Home screen, but you
cannot use Home screen shortcuts.
Can I use the phone when the handheld or keyboard is locked?
If your handheld is integrated with a corporate
messaging account, you might be able to make
calls when your handheld is locked. For more
information, contact your system administrator.
If you receive a call when the keyboard is locked,
the keyboard unlocks when you answer the call.
If you receive a call when the handheld is
password locked, you can answer the call, but your
handheld remains password locked during the
call. You can perform regular phone actions, such
as mute and hold. When you end the call, the
handheld remains password locked.
Can I set the Phone to display frequently called numbers?
Yes. You can set the phone to display a list of
frequently or recently called numbers instead of
call logs. In the phone options, click General
Options. Set the Phone List View field.
How do I stop my handheld from answering or ending calls automatically?
To stop your handheld from answering calls
automatically when you remove it from the
holster, in the phone options, click General
Options. Set the Auto Answer Calls field to No.
To stop your handheld from ending calls
automatically when you insert it in the holster, in
the phone options, click General Options. Set the
Auto End Calls field to No.
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Browser — frequently asked questions
• Why is there no browser available on my
handheld?
• Can I use the BlackBerry Browser?
• How do I change the browser home page?
• How do I change the type of content that the
browser accepts?
• How do I select images and text on a web
page?
• Can I override the character set encoding of
web pages?
• What is the Available Offline check box that
appears when I’m adding a bookmark?
• Can I view web pages that contain JavaScript
or animated graphics?
• Why did the web page form not submit?
• How do I use the browser queue?
• How do I control when scripts are run on my
handheld?
• On my browser home page, when I hold the
Escape button, the application closes. Can I
change this?
• What options can I set for WAP Browser
security?
• What options can I set for BlackBerry
Browser security?
Why is there no browser available on my handheld?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
Can I use the BlackBerry Browser?
Yes, if your handheld is integrated with an
account using the BlackBerry Enterprise Server
version 4.0 or later for Microsoft® Exchange or the
BlackBerry Enterprise Server version 4.0 or later for
IBM® Lotus® Domino®. For more information on
the BlackBerry Browser, contact your system
administrator.
How do I change the browser home page?
In the browser options, click Browser
Configuration. In the Home Page Address field,
change the web page address. Save your changes.
How do I change the type of content that the browser accepts?
In the browser options, click Browser
Configuration. In the Content Mode field, set the
type of content that the browser accepts. Save
your changes.
How do I select images and text on a web page?
To select text and images that are not links, click
the trackwheel. Click Select Mode. In select mode,
you can scroll through content one line at a time
and select images. To switch your browser back to
view mode, click the trackwheel. Click View Mode.
In view mode, you can scroll through web page
content quickly and the cursor will select only
links.
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Can I override the character set encoding of web pages?
Yes. On a web page, click the trackwheel. Click Set
Encoding. Clear the Auto mode check box. Set the
Default Charset field. Click OK. The browser uses
the default character set to display all web pages.
What is the Available Offline check box that appears when I’m adding a bookmark?
The Available Offline check box enables you to
view the web page when you are not connected to
the wireless network or when you are outside an
area of wireless coverage. When you view the web
page offline, it displays the information that was
current when you last viewed the bookmark
online. To change this check box, you must create
the bookmark again.
Why did the web page form not submit?
Verify that your handheld radio is turned on and
that you are in an area of sufficient wireless
coverage. For more information on wireless
coverage levels, refer to the printed
documentation that accompanied your handheld.
How do I use the browser queue?
The browser queue lists all of the forms submitted
when you were not within an area of sufficient
wireless coverage.
To view a form in the queue, in the browser
options, click Offline Queues. Click a form. Click
Get Link.
To delete a form in the queue, click the form. Click
Delete.
Can I view web pages that contain JavaScript or animated graphics?
Yes. Use the BlackBerry Browser to view .html web
pages that contain JavaScript™ or animated
graphics. In the browser options, click General
Properties. Select the Support JavaScript check
box and set the Repeat Animations field. Save
your changes.
To view .html web pages containing JavaScript or
animated graphics, your handheld must be
integrated with an account using the BlackBerry
Enterprise Server version 4.0. To view web pages
with JavaScript, your handheld must be enabled
for JavaScript support. The BlackBerry Browser
does not support some style sheets or dynamic
HTML. For more information, contact your system
administrator.
88
How do I control when scripts are run on my handheld?
In the browser options, click General Properties.
Select the Prompt Before Running WML Scripts
check box. You are prompted before browser
scripts are run.
On my browser home page, when I hold the Escape button, the application closes. Can I change this?
Yes. In the browser options, click General
Properties. Select the Prompt Before Closing
Browser On Escape check box. You receive a
prompt before the browser closes.
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What options can I set for WAP Browser security?
To set WAP Browser security, in the handheld
options, click WTLS. In the Encryption Strength
field, set the encryption level for connecting to
your WAP gateway. In the Prompt for Server Trust
field, set whether to prompt for WTLS connection
authentications if the handheld cannot
authenticate the connection automatically.
What options can I set for BlackBerry Browser security?
Transport Layer Security (TLS) can apply to the
connection from your BlackBerry Enterprise Server
to a web server, or it can apply to the entire
connection from your handheld to a web server.
To set BlackBerry Browser security, in the
handheld options, click TLS.
To apply TLS to the connection from your
BlackBerry Enterprise Server to a web server, set
the TLS Default field to Proxy. Set the Allow
HTTPS Redirections field and the Trusted Hosts
field.
To apply TLS to the entire connection from your
handheld to a web server, set the TLS Default field
to Handheld. Set the Algorithm, Server
Authentication, and Client Authentication fields.
In the Algorithm field, set the type of algorithm,
the encryption strength, and whether only Federal
Information Processing Standards (FIPS)-approved
key algorithms are supported.
In the Server Authentication field, set whether to
prompt about server security issues. If an item is
set to False, connections are prevented if a server
security issue occurs.
In the Client Authentication field, set whether to
prompt about client security issues. If an item is
set to False, connections are prevented if a client
security issue occurs.
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Contacts — frequently asked questions
• How do I add multiple contacts with the
same name to my contact list?
• Can I change how my contacts, tasks, or
memos are displayed?
• What are the User 1, User 2, User 3, and
User 4 fields on the New Address screen?
• Can I clear all the categories that apply to a
contact, task, or memo?
• Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
• How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
How do I add multiple contacts with the same name to my contact list?
In the address book options, set the Allow
Duplicate Names field to Yes.
Can I change how my contacts, tasks, or memos are displayed?
Yes. In the address book, tasks, or memo options,
change the Sort By field.
What are the User 1, User 2, User 3, and User 4 fields on the New Address screen?
These fields are extra fields where you can add
information for your contacts, such as birthdays or
anniversaries. You can edit the name of the field
for all your contacts and set up your BlackBerry
Desktop Software to synchronize with the
corresponding field in your desktop email
program.
To change the field name for a custom field, click
the trackwheel. Click Change Field Name.
Can I clear all the categories that apply to a contact, task, or memo?
Yes. When editing the contact, task, or memo, click
the trackwheel. Click Categories. Click the
trackwheel. Click Clear Selection.
Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?
Yes. In the address book, calendar, tasks, or memo
options, set the Confirm Delete option to No.
How do I know how many contacts, calendar entries, tasks, or memos I have saved?
In the address book, calendar, tasks, or memo
options, the Number of Entries field displays how
many contacts, calendar entries, tasks, or memos
are saved.
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Calendar — frequently asked questions
• Can I synchronize PIM items over the wireless
network?
• Are there any restrictions for using the
calendar with Lotus Notes®?
• How do I expand the number of hours that
are shown in the calendar?
• How do I change the day of the week that is
shown first when viewing the calendar in
Week view?
• Can I remove the prompt that appears before
I delete contacts, calendar entries, tasks, or
memos?
• How do I scroll through the calendar in each
view?
• How do I change how long appointments
remain in the handheld calendar?
• How do I know how many contacts, calendar
entries, tasks, or memos I have saved?
Are there any restrictions for using the calendar with Lotus Notes®?
Yes. If you are a Lotus Notes® user, you cannot
create appointments that span multiple days.
Also, you can only edit the Subject, Location,
Reminder, and Notes fields and the Mark as
Private check box when editing the series for a
recurring appointment or meeting. When editing a
recurring meeting that you created, you can also
edit the meeting participants.
How do I expand the number of hours that are shown in the calendar?
In the calendar options, change the Start of Day
and End of Day fields.
How do I change the day of the week that is shown first when viewing the calendar in Week view?
In the calendar options, change the First Day Of
Week field.
How do I scroll through the calendar in each view?
In Day view, roll the trackwheel to move through
the hours in a day. Roll the trackwheel to the top
of the screen to select a day in the navigation bar.
Click the trackwheel to view the selected day.
Hold the Alt key and roll the trackwheel to move
from one day to the next.
In Week view, roll the trackwheel to move
vertically through the hours in a day. Hold the Alt
key and roll the trackwheel to move horizontally
through the days of the week.
In Month view, roll the trackwheel to move
horizontally through the days of the month. Hold
Alt and roll the trackwheel to move vertically
between weeks.
In Agenda view, roll the trackwheel to move
through the appointments. Hold the Alt key and
roll the trackwheel to move through days.
How do I change how long appointments remain in the handheld calendar?
To change the number of days your handheld will
keep appointments in the calendar, in the
calendar options, set the Keep Appointments
field.
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Appointments in your handheld calendar that are
older than the number of days that you specify in
the Keep Appointments field are removed from
your handheld. The appointments can be restored,
however, if you set the Keep Appointments field
to a longer period of time. When you increase the
amount of time in this field, any appointments in
your calendar during that period of time appear in
your handheld calendar.
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Security — frequently asked questions
• What does the Verifying Security Software
dialog box mean when I restart my
handheld?
• How do I restore my handheld after clearing
it?
• How do I reduce the size of data stored on
my handheld?
• How do I prevent passwords from
accidentally being copied to the clipboard?
• How do I specify the criteria for randomly
generated passwords?
• Why do additional security features appear
in the handheld options?
• How do I prevent passwords from appearing
on the screen in the password keeper?
What does the Verifying Security Software dialog box mean when I restart my handheld?
When this dialog box appears, the handheld is
verifying that all security software is implemented
properly on your handheld. The tests run
automatically when your handheld restarts.
How do I restore my handheld after clearing it?
If your handheld is integrated with an account
using the BlackBerry Enterprise Server™ version
4.0, contact your system administrator to initiate
enterprise activation.
If you are using the BlackBerry Desktop Software,
restore handheld data and services using the
Backup and Restore tool. For more information,
refer to the
Help
BlackBerry Desktop Software Online
.
How do I reduce the size of data stored on my handheld?
To reduce the size of data stored on your
handheld, enable content compression.
How do I prevent passwords from accidentally being copied to the clipboard?
In the password keeper options, set the Allow
Clipboard Copy field to False.
How do I specify the criteria for randomly generated passwords?
In the password keeper options, set the password
length and specify whether randomly generated
passwords must contain letters, numbers, or
symbols.
Why do additional security features appear in the handheld options?
Additional security options such as Certificate
Servers, Certificates, Key Stores, S/MIME, or
Memory Cleaning might be available in the
handheld options. You can use these options with
the Secure Multipurpose Internet Mail Extensions
(S/MIME) Support Package. For more information,
refer to the
Supplement
S/MIME Support Package User Guide
.
How do I prevent passwords from appearing on the screen in the password keeper?
In the password keeper options, set the Show
Password field to False.
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Tips
• Home screen
• Searching
• Options and fields
• Navigating screens
• Typing
• Editing text
• Messages
• Attachments
• Phone
• Browser
• Calendar
• Calculator
Home screen
To use the handheld in the dark, press the Power
button.
To lock the handheld, set a password. Click Lock.
To lock the keyboard, on the Home screen, click
Keyboard Lock. To unlock the keyboard, doubleclick the trackwheel.
To move an icon on the Home screen, select an
icon. Hold the Alt key and click the trackwheel.
Click Move Application. Move the icon. Click the
trackwheel.
To hide an icon on the Home screen, select an
icon. Hold the Alt key and click the trackwheel.
Click Hide Application.
To show a hidden icon on the Home screen, hold
the Alt key and click the trackwheel. Click Show
All. Hold the Alt key and click a crossed-out icon.
Click Hide Application.
To switch to another application, hold the Alt key
and press the Escape button. Continue to hold the
Alt key and select an application. Release the Alt
key to switch to that application.
To use shortcut keys to open an application from
the Home screen, open the phone options. Click
General Options. Change the Dial From Home
Screen field to No. The shortcut keys are
underlined on the Home screen. You can use these
keys, but you cannot make calls from this screen.
Searching
To search for text, click the trackwheel. Click Find.
Type the text.
To find a contact, type the contact name or initials
separated by a space.
Options and fields
To select a check box, press the Space key. To clear
the check box, press the Space key again.
To change an option field, hold the Alt key. Click a
value.
To move to an item in a list or menu, type the first
letter of the item.
To clear a field, click the trackwheel. Click Clear
Field.
Navigating screens
To move the cursor, roll the trackwheel.
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To move the cursor in a different direction, hold
the Alt key and roll the trackwheel.
To turn on CAP lock, press the Alt key + the Right
Shift key.
To exit a screen or dialog box, press the Escape
button.
To click an icon or menu item, roll the trackwheel
to select the item. Click the trackwheel.
To select multiple items or characters, hold the
Shift key and roll the trackwheel.
To page up or down in a list, hold the Alt key and
roll the trackwheel.
To move to the top of a screen, press T.
To move to the bottom of a screen, press B.
To move down a screen, press the Space key.
To move up a screen, press the Shift key + the
Space key.
To move to the next item, press N.
To move to the previous item, press P.
Typing
To capitalize a letter, hold the letter key until the
capitalized letter appears.
To insert a period, press the Space key twice. The
next letter is capitalized.
To type the alternate character on a key, hold the
Alt key and press the character key.
To type a symbol, press the Symbol key. Click a
symbol.
To type an accented or special character, hold the
letter key and roll the trackwheel.
To turn on NUM lock, press the Right Shift key +
the Alt key.
To turn off NUM lock or CAP lock, press the Right
Shift key.
To type numbers in a number field, press the
number keys. You do not need to press the Alt key.
To type a letter in a number field, hold the number
key until the letter appears.
To insert the at sign (@) and periods in an Email
field, press the Space key.
Editing text
To select a line of text, press the Shift key and roll
the trackwheel.
To select text character by character, hold the Shift
key and roll the trackwheel.
To cut the selected text, press the Shift key + the
Backspace key.
To copy the selected text, press the Alt key and
click the trackwheel.
To paste the selected text, press the Shift key and
click the trackwheel.
Messages
To open the selected message, press the Enter key.
To compose a message from the messages list,
press C.
To reply to a message, press R.
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To forward a message, press F.
To delete selected messages, press the Delete key.
To reply to all, press L.
To file a message, press I.
To search for text within a message, press S. To
search for the next occurrence of the text, press S
again.
To move down a page, press the Enter key.
To move up a page, press the Alt key + the Enter
key.
To view sent messages, in the messages list, press
the Alt key + O.
To view received messages, in the messages list,
press the Alt key + I.
To view phone call logs, in the messages list, press
the Alt key + P.
To view voice mail messages, in the messages list,
press the Alt key + V.
To move to the next unopened item, press U.
To move to the next related message, press J.
To move to the previous related message, press K.
To mark a message as opened or unopened, press
the Alt key + U.
To move to the last cursor position in a received
message, press G.
To view the email address of a sender or a
recipient, in the To or From field of a received
message, select a name. Press Q. To show th e
display name again, press Q.
Attachments
To switch between viewing the generated table of
contents and the full content for a document
attachment, press V.
To switch to a different worksheet within a
spreadsheet attachment, press V. Select a
worksheet and press the Enter key.
To change the column size, press W.
To turn on or turn off column and row labels, press
H.
To move to a specific cell, press G.
To display the contents of a specific cell, press the
Space key.
To pan horizontally across an image, hold the Alt
key and roll the trackwheel.
To zoom into an image, press I. To continue
zooming into an image, hold the Left Shift key and
roll the trackwheel.
To zoom out of an image, press O. To continue
zooming out of an image, hold the Left Shift key
and roll the trackwheel.
To zoom to the original image size, press W.
To rotate an image, press R.
Phone
To open the phone, press the Phone button or
press the Space key.
To end a call, hold the Escape button.
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To call a selected name or phone number, press
the Enter key.
To call a speed dial number, hold the assigned
letter key.
To edit a web address in the Go To dialog box,
hold the Alt key and roll the trackwheel. Select an
address. Edit the text. Click the trackwheel.
To open the bookmarks screen, press K.
To type an extension, press the Alt key + the 8
key. Type the extension number.
To dial the last number that you typed, press the
Space key + the Enter key.
To call your voice mail access number, hold 1.
To type letters in phone numbers, hold the Alt key
and type letters.
To mute a call, press the Phone button. To turn
mute off, press the Phone button again.
To change the volume during a call, roll the
trackwheel.
To move to the top of the Phone screen while
viewing the list of contacts, press the Space key.
To insert a wait when typing a phone number,
press B.
To insert a pause when typing a phone number,
press N.
Browser
To return to the last page that you viewed, press
the Escape button.
To insert a period in the Go To dialog box, press
the Space key.
To insert a slash mark (/) in the Go To dialog box,
press the Shift key + the Space key.
To go to the home page, press H.
To add a bookmark, press A.
To refresh a web page, press R.
To search for a word on a page, press F. To find
the next instance of a word on a page, press the
Alt key + F.
To view the history, press I.
To move to the next page in the history, press N.
To move to the previous page in the history, press
the Delete key.
To view, copy, or send the address for a link, press
L.
To view, copy, or send the address for a page,
press P.
To view more images, press M.
To view all images, press Q.
To open the browser options, press O.
To move down a page, press the Space key.
To move up a page, press the Shift key + the
Space key.
To save a web page to the messages list, press S.
To stop a web page from loading, press the Escape
button.
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