Your SIM card contains important information
about your wireless service. Your SIM card might
be inserted already.
Warning: Turn off your handheld before you insert
or remove the SIM card. Do not scratch, bend, or
expose the SIM card to static electricity or wet
conditions.
1.Press the battery cover release button.
.
Release button
2. Slide off the battery cover.
3. If the battery is inserted, remove it.
4. Slide the SIM card holder toward its hinge to
unlock it.
5. Lift the SIM card holder.
6. Remove your SIM card from its packaging.
7.Insert the SIM card into the holder so that
the notches align.
9. Slide the SIM card holder away from its
hinges to lock it.
Insert the battery
Warning: Use only the battery that Research In
Motion specifies for use with your handheld. See
the
Safety and Product Information
accompanied your handheld for more information
on using the battery safely.
1.Press the battery cover release button.
2. Slide off the battery cover.
3. Insert the battery so that the connectors
align.
4. Replace the battery cover. If the battery is
charged, your handheld turns on and a
dialog box appears.
5. Click OK.
If the date and time are incorrect, see “How do I
correct the date and time?” on page 7 for more
information.
booklet that
Charge the battery
Using the travel charger
1.Connect the smaller end of the USB cable to
your handheld.
8. Close the SIM card holder.
2
2. If your travel charger includes a removable
USB cable, connect the larger end of the USB
cable into the power adapter.
3. Slide the appropriate attachment piece into
the power adapter.
PUSH
4. Plug the power adapter into a power outlet.
5. Charge the battery to full power.
Using your computer
To charge your handheld battery using a
computer, the following system requirements must
be met:
•Intel®-compatible 486 or higher computer
that is compliant with USB 1.1 or later
•Available USB port. If the port is part of a
USB hub, the hub must be self powered.
•Windows®98, Windows ME, Windows 2000,
or Windows XP
•BlackBerry Desktop Software or BlackBerry
Handheld Manager must be installed to
obtain the required USB driver on your
computer. See
“Setting up for email using
BlackBerry Enterprise Server” on page 4 or
“Setting up for email using BlackBerry
Using your computer
Internet Service” on page 6 for more
information.
Note: If you use Windows 98 (not Windows 98
Second Edition), you must download an update
from http://www.microsoft.com/com/dcom/
dcom98/dcom1_3.asp for the USB driver to
operate as expected.
1.Connect the smaller end of the USB cable to
your handheld.
2. Connect the larger end of the USB cable to
an available USB port.
3. Charge the battery to full power.
Turn wireless on
Your handheld connects to the wireless network
using an internal radio.
When your SIM card is inserted and the battery is
charged, turn on the radio in a wireless coverage
area. See the inside front cover of this guide for
information on wireless coverage levels and the
wireless radio.
Note: If you use BlackBerry Internet Service, the
account setup process might begin automatically
the first time that you turn on the wireless radio.
See “Setting up for email using BlackBerry
Internet Service” on page 6 for more information.
Set up email
To begin sending and receiving email on your
handheld, you must integrate with an account
using one of the setup options listed in the
following two sections of this guide.
3
Setting up for email using BlackBerry
Enterprise Server
Use this option if all of the following situations
apply:
account setup using a BlackBerry Enterprise
Server™.
•A system administrator is managing a
BlackBerry Enterprise Server within your
company.
•A system administrator has confirmed that
you are permitted to use the BlackBerry
Enterprise Server.
To use this option, one of the following system
requirements must be met:
•Microsoft Outlook (Workgroup installation)
with an account on a Microsoft® Exchange
Server version 5.5 or later
•IBM Lotus Notes version 4.6 or later, with an
account on an IBM Lotus® Domino® Server
version 4.6 or later
•Novell GroupWise client version 6.5 Service
Pack 4 with an account on a Novell
GroupWise Server version 6.5 Service Pack 1
or later
Note: If your handheld is not enabled on a
BlackBerry Enterprise Server, but you want to use
a corporate Microsoft Outlook email account with
your handheld, you can set up for email using the
BlackBerry Desktop Redirector.
BlackBerry Desktop Redirector?" on page 7 for
more information.
See "What is the
Use enterprise activation
If your handheld is enabled on a BlackBerry
Enterprise Server version 4.0, and your system
administrator has provided you with an enterprise
activation password, you can integrate your
handheld with your account over the wireless
network.
1.Verify that your handheld wireless radio is on
and that you are in a wireless coverage area.
2. On your handheld, click Enterprise
Activation.
3. Type your corporate email address.
4. Type the enterprise activation password
provided by your system administrator.
5. Click Activate.
Note: Your system administrator might request
that you install the BlackBerry Handheld Manager
program on your computer to reduce the amount
of data that is transmitted over the wireless
network when your handheld is connected to your
computer. If you install the BlackBerry Handheld
Manager program, you do not need to install the
BlackBerry Desktop Software.
Use the BlackBerry Desktop
Software
If your system administrator does not provide you
with an enterprise activation password, you can
install the BlackBerry Desktop Software to
integrate your handheld with your account.
1.Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
4
• Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
account integration option.
encryption key, follow the on-screen
instructions.
5
Setting up for email using BlackBerry
Internet Service
Use this option if one or more of the following
situations apply:
•You purchased your handheld in a store.
•You want to set up a new email account for
your handheld.
•You want to set up an existing email account
for your handheld.
Note: To use this option, you must subscribe to a
service that supports email setup using BlackBerry
Internet Service.
Create an account
Consult your service provider’s documentation for
more information on setting up BlackBerry
Internet Service.
Synchronize your handheld data
Install the BlackBerry Desktop Software to
synchronize and back up handheld personal
information management (PIM) data such as
contacts and appointments, or to reconcile the
status of messages.
1.Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
• Select BlackBerry Internet Service as your
account integration option.
3. Connect your handheld to your computer.
4. On the Windows taskbar, click Start.
5. Click Programs > BlackBerry > Desktop
Manager.
Note: See the
Help
synchronization.
BlackBerry Desktop Software Online
for more information on PIM
6
Frequently asked questions
Why does my handheld not turn on?
The power might be off. Press the Power button to
turn the power on.
The battery might not be charged. See “Charge
the battery” on page 2 for more information.
Remove and then reinsert the battery.
Why does my handheld not charge?
A connection might not be secure. Check that all
cables and plugs are fully inserted into ports and
power outlets.
2 for more information.
The battery might not be inserted properly.
Reinsert the battery so that the connectors align.
How do I correct the date and time?
1.In the handheld options, click Date/Time.
2. Set the date and time.
3. Click the trackwheel.
4. Click Save.
Why is there a book icon on the Home screen?
A new service book is available on your handheld.
Service books determine which services and
features are available on your handheld.
1.In the handheld options, click Service Book.
2. Click the service book beside the book icon.
3. Click Accept.
Why can I not send or receive messages?
Verify that the handheld wireless radio is on and
that you are in a wireless coverage area. See the
inside front cover of this guide for more
information on the wireless radio and levels of
wireless coverage.
See "Charge the battery" on page
Verify that you have integrated your handheld
with an email account.
page 3 for more information.
How do I connect my handheld to the
BlackBerry Desktop Software?
If the desktop software is installed on your
computer, your handheld should connect to the
desktop software automatically when you connect
your handheld to the computer. If your handheld
does not connect, open the BlackBerry Desktop
Software.
1.Click Options > Connection Settings.
2. In the drop-down list, click the correct port.
3. Click Connect.
If the connection problems continue, close the
BlackBerry Desktop Software and disconnect your
handheld. Open the desktop software again and
reconnect your handheld. Verify that all
connections are secure.
Why can I not use shortcuts on the Home
screen?
By default, you can quickly dial phone numbers
from the Home screen. To use shortcuts on the
Home screen, in the phone, click Options. Click
General Options. Set the Dial From Home Screen
field to No.
What is the BlackBerry Desktop Redirector?
If you use Microsoft Outlook (Workgroup
installation) with an account on a Microsoft
Exchange Server version 5.5 or later and your
handheld is not enabled on a BlackBerry
Enterprise Server, you can use the BlackBerry
Desktop Redirector to set up for message service
on your handheld.
1.Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
See “Set up email” on
7
2. Complete the on-screen instructions.
• Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
account integration option.
• Select BlackBerry Desktop Redirector as
your message redirection option.
3. Connect your handheld to your computer.
4. On the Windows taskbar, click Start.
5. Click Programs > BlackBerry > Desktop
Manager.
• When you are prompted to generate an
encryption key, follow the on-screen
instructions.
Your computer must be on and the BlackBerry
Desktop Redirector must be running to send and
receive messages on your handheld.
Can I set up for email using both BlackBerry
Enterprise Server and BlackBerry Internet
Service?
To set up using more than one service, complete
the steps in
Enterprise Server” on page 4 followed by the steps
in “Setting up for email using BlackBerry Internet
Service” on page 6.
Contact your service provider for more information
on availability and the fees that might be
associated with email setup using both BlackBerry
Enterprise Server and BlackBerry Internet Service.
“Setting up for email using BlackBerry
Customer support
BlackBerry support web site:
www.blackberry.com/support
How do I reset my handheld?
Only reset your handheld if the handheld does not
respond for more than a few minutes, or if your
system administrator or service provider has
advised you to reset your handheld.
To reset your handheld hardware and programs,
remove and then reinsert the battery.