Blackberry 7210, 7230, 7280 User Guide
BlackBerry Wireless Handheld
User Guide
User Guide
BlackBerry 7210 Wireless Handheld™, BlackBerry 7230 Wireless
Handheld™ and BlackBerry 7280 Wireless Handheld™.
BlackBerry 7210™: 900/1900 MHz GSM GPRS Networks
BlackBerry 7230™: 900/1800/1900 MHz GSM GPRS Networks
BlackBerry 7280™: 850/1800/1900 MHz GSM GPRS Networks
Model Numbers: R6230GE, R6230GN
Last modified: 3 September 2003
Part number: PDF-06312-012
At the time of publication, this documentation complies with handheld
software version 3.7.0.
© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry
and RIM families of related marks, images and symbols are the exclusive
properties of Research In Motion Limited. RIM, Research In Motion, ‘Always
On, Always Connected’, the “envelope in motion” symbol, BlackBerry and
the BlackBerry logo are registered with the U.S. Patent and Trademark Office
and may be pending or registered in other countries. All other brands,
product names, company names, trademarks and service marks are the
properties of their respective owners.
The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the
following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318;
D445,428; D433,460; D416,256. Other patents are registered or pending in
various countries around the world. Visit www.rim.com/patents.shtml for a
current listing of applicable patents.
While every effort has been made to achieve technical accuracy, information
in this document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its
subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties,
express or implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion UK Limited
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada
Contents
About this guide........ ................................................................................................... 5
Overview ................................................................................... 6
Audience .................................................................................... 6
Conventions............................................................................... 7
Related resources...................................................................... 7
Messages.........................................................................................................................9
Email and PIN messages ....................................................... 10
SMS messages ......................................................................... 23
Managing messages ............................................................... 28
Address book............................................................................................................. ..37
Adding contacts ...................................................................... 38
Managing the address book .................................................. 42
Setting address book options................................................ 45
Managing the SIM card phone book ................................... 45
Phone.............................................................................................................................49
Making phone calls ................................................................ 50
Answering phone calls .......................................................... 53
Using phone features ............................................................. 54
Managing phone call logs ..................................................... 56
Setting phone options ............................................................ 59
Viewing phone information.................................................. 68
Browser..........................................................................................................................71
About the handheld browsers .............................................. 72
Configuring a browser........................................................... 72
Browsing web pages .............................................................. 73
Using bookmarks.................................................................... 78
Managing the browser ........................................................... 83
Setting browser options ......................................................... 85
Calendar........................................................................................................................87
Navigating in the calendar.................................................... 88
Managing appointments and meetings............................... 90
Setting calendar options ........................................................ 97
Other applications............................................................................. .........................99
Tasks....................................................................................... 100
MemoPad............................................................................... 102
Calculator............................................................................... 104
Alarm...................................................................................... 105
Games..................................................................................... 106
Options.......................................................................................................................109
Handheld options................................................................. 110
Reference...................................................................................................................135
Icons........................................................................................ 136
Troubleshooting.................................................................... 139
Maintenance .......................................................................... 142
Index............................................................................................................................143
About this guide
This section provides information on the following topics:
• Overview
• Audience
• Conventions
• Related resources
About this guide
Overview
This guide provides information on using the BlackBerry Wireless
Handheld and its applications.
You can set up your handheld to work with your email accounts
using one of three options:
• Web client: You use this option if you integrate your handheld
with a new email account, that is provisioned with the handheld,
or with your existing Internet service provider (ISP) email
account.
• BlackBerry Enterprise Server: You use this option if you
integrate your handheld with your business email account to
extend your Microsoft Outlook® or Lotus Notes® mailbox and
your business has a BlackBerry Enterprise Server.
• BlackBerry Desktop Redirector: You use this option if you
integrate your handheld with your business email account to
extend your Microsoft Outlook mailbox.
Depending on your service provider’s plan, your handheld might
vary from the depictions in this guide and some applications might
not be available on your handheld. Contact your service provider
for more information on available services.
Audience
This guide is a reference for BlackBerry Wireless Handheld users.
6 User Guide
Conventions
Conventions
This guide uses the following conventions:
Icon Description
Warning: Warnings advise you that failure to take or avoid a specific
action can result in data loss or physical damage.
Note: Notes contain important information on the associated topic.
Tip: Tips provide optional or time-saving information on the associated
topic.
Prerequisite: Prerequisites are required conditions for the associated
topic.
Related resources
Refer to the following resources for additional information:
Resource Description
Getting Started and Quick
Reference Card
BlackBerry Desktop Software
Online Help
BlackBerry Web Client Online
Help
www.blackberry.com/
support
This card provides you with the steps that you
must complete to set up your handheld and
provides shortcuts and tips for using your
handheld.
Each tool in the desktop software offers online
Help to guide you and answer your questions. To
view procedures for and information on the
desktop software’s tools, in any active window,
click Help.
If you integrate your handheld with an email
account using the web client, you configure your
email settings on the web client site. For
information on configuring and using the Web
Client, in any Web Client window, click Help.
This web site provides frequently asked questions
and documentation for all BlackBerry products.
BlackBerry Wireless Handheld 7
About this guide
8 User Guide
Messages
This section provides information on the following topics:
• Email and PIN messages
• Opening messages
• Sending email and PIN messages
• Managing address book attachments
• Managing file attachments
• Setting message options
• SMS messages
• Opening SMS messages
• Sending SMS messages
• Setting SMS message options
• Managing messages
• Saving messages
• Deleting messages
• Reconciling email messages
• Filing email messages
• Searching for messages
• Marking messages
1
1: Messages
Email and PIN messages
You can send and receive email messages. Email messages that are
sent from or received by your handheld are routed through an
existing email account.
You can also send and receive PIN messages. A personal
identification number (PIN) uniquely identifies each BlackBerry
handheld on the network. If you know another person’s handheld
PIN, you can send a PIN message to that person. PIN messages are
not routed through an existing email account.
Tip: To locate your handheld PIN, open the options application. The Options
screen appears. Click Status. The PIN field displays your PIN.
Opening messages
You can receive email messages from any email account and you
can receive PIN messages from other BlackBerry handheld users.
Long messages are sent to your handheld in sections. As you read
the first section, the next section is sent to your handheld
automatically.
Open a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Open. The message appears.
Tip: If, on the Message List Options screen, you set the Auto More field to
No, you can request more of a long message manually. In the open message,
click the trackwheel. A menu appears.
• To request the next section of the message, click More.
• To request the rest of the message, click More All.
Refer to "Set message options" on page 21 for more information.
10 User Guide
Email and PIN messages
Sending email and PIN messages
Prerequisite: To send messages, the following requirements must be met:
• The wireless coverage indicator must show a level of wireless coverage.
• GPRS must appear with the wireless coverage indicator on the Home
screen.
Send a message
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Select one of the following options:
• To send an email message, click Compose Email. The Select
Address screen appears.
• To send a PIN message, click Compose PIN. The Select
Address screen appears.
4. Click [Use Once]. A menu appears.
Select Address screen menu — Email item
5. Select one of the following options:
• To send an email message, click Email. The One Time Email
screen appears.
BlackBerry Wireless Handheld 11
1: Messages
To send a PIN message, click PIN. The One Time PIN screen
•
appears.
6. Type an email address or PIN number.
7. Click the trackwheel. A menu appears.
8. Click Continue.
Tip: To add additional contacts to your message, click the trackwheel. Click
Add To, Add Cc, or Add Bcc. Repeat steps 2 through 6.
9. In the Subject field, type a subject.
10. Press the Enter key.
11. Type a message.
Tip: To send the message from a specific service (for example, Desktop or
Web Client), scroll to the top of the message. In the Using field, press the
Space key until the preferred service appears. Any subsequent messages are
also sent from this service.
12. Click the trackwheel. A menu appears.
13. Select one of the following options:
• To save a draft of the message without sending it, click Save
Draft.
• To send the message, click Send.
If you send a message and you are not in an area of sufficient
wireless coverage, the handheld sends the message when you
return to an area of sufficient wireless coverage.
Send a message to a contact in your address book
1. Open the address book application. The Find screen appears.
Tip: To search for a contact name, type the first letters of the name.
2. Click a contact. A menu appears.
3. Select one of the following options:
12 User Guide
Email and PIN messages
To send an email message, click Email <contact name>.
•
• To send a PIN message, click PIN <contact name>.
4. In the Subject field, type a subject.
5. Press the Enter key.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Send an email message using a link
Links to email addresses appear as underlined text.
1. Click an email address link. A menu appears.
2. Click Email.
3. In the Subject field, type a subject.
4. Press the Enter key.
5. Type a message.
6. Click the trackwheel. A menu appears.
7. Click Send. The message is sent.
Reply to a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Open.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
• To reply to only the sender, click Reply.
BlackBerry Wireless Handheld 13
1: Messages
To reply to the sender and all recipients of the original
•
message, click Reply To All.
Tip: To delete the original message from the reply, click the trackwheel. A
menu appears. Click Delete Original Text.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Forward a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Forward. The Select Address screen appears.
4. Click a contact. A menu appears.
5. Select one of the following options:
• To send an email message, click Email <contact name>.
• To send a PIN message, click PIN <contact name>.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Resend a message
1. Open the messages application. The Messages screen appears.
2. Click a sent message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Resend. The message is sent.
14 User Guide
Email and PIN messages
Edit and resend a message
1. Open the messages application. The Messages screen appears.
2. Click a sent message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Edit. The message appears.
6. Edit the message.
Tip: To replace a contact, place your cursor in the To field. Click a contact. A
menu appears. Click Change Address.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Managing address book attachments
You can send and receive messages with address book attachments.
An address book attachment contains contact information that
recipients of the message can view and add to their address book.
Send an address book attachment
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Select one of the following options:
• To send an email message, click Compose Email. The Select
Address screen appears.
• To send a PIN message, click Compose PIN. The Select
Address screen appears.
4. Click a contact. A menu appears.
5. Select one of the following options:
BlackBerry Wireless Handheld 15
1: Messages
To send an email message, click Email <contact name>.
•
• To send a PIN message, click PIN <contact name>.
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Attach Address. The Attach screen appears.
9. Click a contact. A menu appears.
10. Click Continue. The contact information is attached to the
message.
Composing a message — Address book attachment
11. Click the trackwheel. A menu appears.
12. Click Send. The message and attachment are sent.
Open an address book attachment
1. In a message with an address book attachment, place your cursor
in the name of the address book attachment.
16 User Guide
Email and PIN messages
Open email message with address book attachment
2. Click the trackwheel. A menu appears.
3. Click View Attachment. The contact information appears.
4. Click the trackwheel. A menu appears.
5. Select one of the following options:
• To add the contact information to your address book, click
Add To Address Book.
• To update the contact information that is in your address
book, click Update Address.
• To return to the open message, click Close.
BlackBerry Wireless Handheld 17
1: Messages
Managing file attachments
If the attachment service is loaded on your handheld, you can open
file attachments on your handheld. You can open attachments with
a .zip, .html, .doc, .ppt, .pdf, .wpd, .txt, or .xls file extension.
Prerequisite: To open file attachments with a .doc, .ppt, .wpd, .txt, or .xls file
extension, the following requirements must be met:
• Your handheld must be enabled for attachment service on a BlackBerry
Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry
Enterprise Server version 2.2 or later for Lotus Domino.
To open file attachments with a .zip or .html file extension, the following
additional requirement must be met:
• Your handheld must be enabled for attachment service on a BlackBerry
Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange
or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus
Domino.
Spreadsheet format
Document format
Open the table of contents of a file attachment
1. In a message with a file attachment, click the trackwheel. A
menu appears.
2. Click Open Attachment. The Attachments screen appears.
18 User Guide
Email and PIN messages
3. Click Table of Contents. A menu appears.
4. Click Retrieve. The table of contents appears.
Tip: To request the content for a table of contents item, click the item. A
menu appears. Click Retrieve. The content appears.
Open a file attachment
1. In a message with a file attachment, click the trackwheel. A
menu appears.
2. Click Open Attachment. The Attachment screen appears.
Note: If you retrieve a .pdf file that is password protected, you must type the
password. On the Attachment screen, click the trackwheel. A menu appears.
Click Password. Type the password. Click the trackwheel. The Attachment
screen appears.
3. Click Full Content. A menu appears.
4. Click Retrieve. The content appears.
Tip: In document format, links to tables appear as underlined text. To open
a table, click a table link. A menu appears. Click Retrieve.
Navigate in spreadsheet format
1. In spreadsheet format, click the trackwheel. A menu appears.
2. Select one of the following options:
• To move to a specific worksheet, click Select Worksheet. A
dialog box appears. Click a worksheet.
• To view the previous worksheet, click Prev Sheet.
• To view the next worksheet, click Next Sheet.
• To move to a specific cell, click Go to Cell. A dialog appears.
Type the cell coordinates (for example, C16). Click the
trackwheel.
• To view the contents of a cell, click View Cell.
BlackBerry Wireless Handheld 19
1: Messages
Set file attachment options
1. In a file attachment, click the trackwheel. A menu appears.
2. Click Options. The Options screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field Description Default
Sheet Outline Cells Set whether the grid appears in spreadsheet
Sheet Horizontal
Scroll
Sheet Vertical
Scroll
Sheet Column
Width
Sheet Display
Labels
Case Sensitive
Search
Font Family Set the font for attachments. System
Font Size Set the font size for attachments. 9
Cache Size Set how much handheld memory can be
format.
Set whether the information in spreadsheet
cells wraps around when you scroll
horizontally.
Set whether the information in spreadsheet
cells wraps around when you scroll vertically.
Set the column width for the spreadsheet. Medium
Set whether spreadsheet columns are
labeled with letters and rows are labeled
with numbers.
Set whether the Find feature is case sensi tive
when it searches attachments.
used by attachments that you have viewed
on your handheld.
Yes
No
No
Yes
No
500KB
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
20 User Guide
Email and PIN messages
Setting message options
Prerequisite: To set the Hide Filed Messages and Delete On options, your
handheld must be integrated with an email account using the BlackBerry
Enterprise Server or BlackBerry Desktop Redirector.
To set the Wireless Reconcile and Conflicts options, one of the following
requirements must be met:
• Your handheld must be enabled for wireless email reconciliation on a
BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a
BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.
• Your handheld must be enabled for wireless email reconciliation on the
BlackBerry Web Client. Contact your service provider for more information
on whether this option is available.
Set message options
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Message List Options screen appears.
4. In the following fields, press the Space key until the preferred
option appears:
Field Description Default
Display
Time
Display
Name
Confirm
Delete
Hide Filed
Messages
Consider
PIN Level 1
Auto More Set whether the next section of a long message or
Set whether the Messages screen displays the time
that a message is sent or received.
Set whether the Messages screen displays the
name of the sender or recipient.
Set whether you are prompted before messages
are deleted.
Set whether the Messages screen displays filed
email messages.
Set whether PIN messages are considered as high
importance messages.
attachment is delivered to your handheld
automatically.
Yes
Yes
Yes
Yes
Yes
Yes
BlackBerry Wireless Handheld 21
1: Messages
Field Description Default
Delete On Set whether email messages are deleted from your
Wireless
Reconcile
Conflicts Set whether your handheld or your computer takes
handheld only or from both your handheld and
computer during an email reconciliation.
Set whether messages are reconciled over the
wireless network between your handheld and your
computer.
precedence if a message is moved or deleted from
both locations.
Mailbox
&
Handheld
On
Mailbox
wins
5. Click the trackwheel. A menu appears.
6. Click Save. The options are saved.
Set the importance level of a message
1. In a message, click the trackwheel. A menu appears.
2. Click Options. The Current Message Options screen appears.
3. In the following field, press the Space key until the preferred
option appears:
Field Description Default
Importance Set the priority level of the message. Normal
4. Click the trackwheel. A menu appears.
5. Click Save. The option is saved.
22 User Guide
SMS messages
SMS messages
If you have an SMS-compatible phone number, you can send and
receive short message service (SMS) messages. An SMS-compatible
number is a phone number (work, home, mobile, or pager) that
your service provider has enabled for SMS.
Tip: To locate the SMS-compatible number for your handheld, open the
options application. The Options screen appears. Click SIM Card. The Phone
Number field displays your SMS-compatible number.
Opening SMS messages
Open an SMS message
1. Open the messages application. The Messages screen appears.
2. Click an SMS message. A menu appears.
3. Click Open. The message appears.
SMS message
BlackBerry Wireless Handheld 23
1: Messages
Sending SMS messages
You can send SMS messages to contacts who have an SMScompatible phone number. SMS messages can contain up to 160
characters.
If your service provider supports SMS concatenation, an SMS
message that contains more than 160 characters, is sent over the
wireless network in multiple, successive messages that appear on
your handheld as one message. The number of characters that you
type, and the number of messages that are required to send your
message, appear in the upper right corner of the screen.
Prerequisite: To send SMS messages, the following requirements must be
met:
• The wireless coverage indicator should show a level of wireless coverage.
• GPRS, gprs, or GSM must appear with the wireless coverage indicator on
the Home screen.
Send an SMS message
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Click Compose SMS. The Select Address screen appears.
4. Click [Use Once]. A menu appears.
24 User Guide
SMS messages
Select Address screen menu — SMS item
5. Click SMS. The One Time SMS screen appears.
6. Type your contact’s SMS-compatible phone number.
Tip: When you type an SMS-compatible number, include the country code
and the area code. If you have set your smart dialing options in the phone
application, you do not need to type the country code and area code. Refer
to "Setting smart dialing options" on page 65 for more information.
7. Click the trackwheel. A menu appears.
8. Click Continue.
9. Type a message.
10. Click the trackwheel. A menu appears.
11. Click Send. The message is sent.
If you send a message and you are not in an area of sufficient
wireless coverage, the handheld sends the message when you
return to an area of sufficient wireless coverage.
Note: Sending an SMS message to a wireless device that is registered on a
different wireless network might not function as expected. Contact your
service provider for more information on sending SMS messages between
wireless networks.
BlackBerry Wireless Handheld 25
1: Messages
Send an SMS message to a contact in your address
book
1. Open the address book application. The Find screen appears.
2. Click a contact with an SMS-compatible number. A menu
appears.
3. Click SMS <contact name>.
4. Type a message.
5. Click the trackwheel. A menu appears.
6. Click Send. The message is sent.
Reply to an SMS message
1. Open the messages application. The Messages screen appears.
2. Click an SMS message. A menu appears.
3. Click Reply.
Tip: To delete the previous messages from the screen, click the trackwheel.
A menu appears. Click Remove History.
4. Type a message.
5. Click the trackwheel. A menu appears.
6. Click Send. The message is sent.
Forward an SMS message
1. Open the messages application. The Messages screen appears.
2. Click an SMS message. A menu appears.
3. Click Forward. The Select Address screen appears.
4. Click a contact with an SMS-compatible number. A menu
appears.
5. Click SMS <contact name>.
26 User Guide
SMS messages
6. Type a message.
7. Click the trackwheel. A menu appears.
8. Click Send. The message is sent.
Resend an SMS message
1. Open the messages application. The Messages screen appears.
2. Click an SMS message. A menu appears.
3. Click Open. The message appears.
4. Click the trackwheel. A menu appears.
5. Click Resend. The message is sent.
Setting SMS message options
1. Open the options application. The Options screen appears.
2. Click SMS. The SMS screen appears.
3. In the following fields, press the Space key until the preferred
option appears:
Field Description Default
Leave
messages on
SIM Card
Delivery
Reports
Validity
Period
Sent As Set the type of SMS message to send. Text
Number of
Previous
Items
Service
Center
Set whether SMS messages are saved on your SIM
card.
Set whether you receive notification when your SMS
message is delivered to the contact.
Set how long the service center keeps an SMS
message if it cannot be delivered to your contact
immediately.
Set the number of previous SMS messages that
appear when you view an SMS message.
This field displays the phone number for the service
center through which your SMS messages are sent.
No
Off
Max
7
—
BlackBerry Wireless Handheld 27
1: Messages
Field Description Default
Network To
Send Over
Cell
Broadcasting
Service
4. Click the trackwheel. A menu appears.
5. Click Save. The options are saved.
Note: Depending on your service provider’s plan, some SMS message options
might not be available on your handheld. Contact your service provider for
information on available options.
Set whether you want SMS messages to be sent over
the GSM or GPRS network.
This fields controls the notification of received cell
broadcast messages. Do not adjust this default
setting.
GSM
Off
Managing messages
Saving messages
You can save important messages in the saved messages
application. If your handheld must delete messages to free memory,
it does not delete saved messages.
Save a message
1. Open the messages application. The Messages screen appears.
2. Click a message. A menu appears.
3. Click Save. The message is saved.
Deleting messages
You should delete unnecessary messages from your handheld. If
your handheld memory is full, your handheld deletes the oldest
messages from the messages application to accommodate new ones.
28 User Guide
Managing messages
Delete a message
Note: If, on the Message List Options screen, the Delete On option is set to
Mailbox & Handheld, messages that you delete on your handheld are also
deleted from your computer during email reconciliation. Refer to "Set
message options" on page 21 for more information.
1. Select one of the following options:
• To delete a message from the messages application, open the
messages application. The Messages screen appears.
• To delete a saved message, open the saved messages
application. The Saved Messages screen appears.
2. Click a message. A menu appears.
3. Click Delete. A dialog box appears.
4. Click Delete. The message is deleted.
Delete messages prior to a specific date
1. Select one of the following options:
• To delete messages from the messages application, open the
messages application. The Messages screen appears.
• To delete saved messages, open the saved messages
application. The Saved Messages screen appears.
2. Click a date. A menu appears.
3. Click Delete Prior. A dialog box appears.
4. Click Delete. The messages are deleted.
Note: Email messages that are deleted using the Delete Prior menu item
are not deleted from your computer during email reconciliation.
BlackBerry Wireless Handheld 29
1: Messages
Empty the deleted messages folder on your computer
from your handheld
Prerequisite: To delete messages from the Deleted Items folder on your
computer, the following requirements must be met:
• Your handheld must be enabled for wireless email reconciliation on the
BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange.
Refer to "Set message options" on page 21 for more information.
1. Open the messages application. The Messages screen appears.
2. Click the trackwheel. A menu appears.
3. Click Options. The Message List Options screen appears.
4. Click the trackwheel. A menu appears.
5. Click Purge Deleted Items. A dialog box appears.
6. Click Yes. The Deleted Items folder on your computer is
emptied.
Reconciling email messages
When email messages are reconciled, any message that you open,
file, or delete on your handheld is also opened, filed, or deleted on
your computer depending on how you set your message options.
Lotus Domino
If wireless email reconciliation is not enabled on your handheld,
you must use the BlackBerry Desktop Software to reconcile your
handheld and desktop messages. Refer to the Desktop Software:
Intellisync Help for more information.
Microsoft
Exchange
If you use Lotus Notes, opened and unopened messages are not
reconciled between your computer and your handheld.
If you use Microsoft Outlook, and you use personal folders to
manage email messages, you must reconcile your personal
folders manually using the desktop software, even if you have
enabled wireless email reconciliation. Refer to the
Software Intellisync Help
for more information.
Desktop
30 User Guide
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