BLACKBERRY 7130v User Manual
User Guide
BlackBerry 7130 Series
SWDT114016-114016-1204102224-001
Contents
BlackBerry basics ................................................................................................................................................................................................................................ 9
About typing input methods ......................................................................................................................................................................................................................... 9
Type text using SureType technology .......................................................................................................................................................................................................... 9
Type text using multi-tap .............................................................................................................................................................................................................................. 9
Switch typing input methods ........................................................................................................................................................................................................................ 9
Switch applications ....................................................................................................................................................................................................................................... 10
Assign an application to a Convenience key ............................................................................................................................................................................................. 10
Set owner information .................................................................................................................................................................................................................................. 10
About links ...................................................................................................................................................................................................................................................... 10
Create a link for a PIN .................................................................................................................................................................................................................................. 10
Expand a folder ............................................................................................................................................................................................................................................... 11
Collapse a folder ............................................................................................................................................................................................................................................. 11
BlackBerry basics shortcuts .......................................................................................................................................................................................................................... 11
No application opens when I press a Convenience key ........................................................................................................................................................................... 11
Shortcuts .............................................................................................................................................................................................................................................. 13
BlackBerry basics shortcuts .......................................................................................................................................................................................................................... 11
Phone shortcuts ............................................................................................................................................................................................................................................. 13
Message shortcuts ......................................................................................................................................................................................................................................... 14
Typing shortcuts ............................................................................................................................................................................................................................................ 14
Search shortcuts ............................................................................................................................................................................................................................................ 15
Attachment shortcuts ................................................................................................................................................................................................................................... 15
Browser shortcuts .......................................................................................................................................................................................................................................... 15
Media shortcuts ............................................................................................................................................................................................................................................. 16
Maps shortcuts .............................................................................................................................................................................................................................................. 16
Calendar shortcuts ........................................................................................................................................................................................................................................ 16
Phone .................................................................................................................................................................................................................................................... 19
Phone basics .................................................................................................................................................................................................................................................. 19
Emergency calls ............................................................................................................................................................................................................................................. 21
Volume ............................................................................................................................................................................................................................................................. 21
Voice mail ....................................................................................................................................................................................................................................................... 22
Speed dial ....................................................................................................................................................................................................................................................... 22
Conference calls ............................................................................................................................................................................................................................................ 23
Caller ID ......................................................................................................................................................................................................................................................... 24
Call logs .......................................................................................................................................................................................................................................................... 25
Call waiting .................................................................................................................................................................................................................................................... 26
Call forwarding .............................................................................................................................................................................................................................................. 27
Call blocking .................................................................................................................................................................................................................................................. 29
Fixed dialing .................................................................................................................................................................................................................................................. 29
Smart dialing .................................................................................................................................................................................................................................................. 31
TTY support .................................................................................................................................................................................................................................................... 32
Phone settings ............................................................................................................................................................................................................................................... 32
Phone shortcuts ............................................................................................................................................................................................................................................. 13
Phone troubleshooting ................................................................................................................................................................................................................................. 35
Email messages .................................................................................................................................................................................................................................. 37
Email message basics ................................................................................................................................................................................................................................... 37
Email message folders ................................................................................................................................................................................................................................. 39
Sent messages .............................................................................................................................................................................................................................................. 40
Email message filters .................................................................................................................................................................................................................................... 41
Email message forwarding .......................................................................................................................................................................................................................... 44
Message settings .......................................................................................................................................................................................................................................... 45
Message list settings .................................................................................................................................................................................................................................... 47
Message shortcuts ......................................................................................................................................................................................................................................... 14
Message troubleshooting ............................................................................................................................................................................................................................ 50
PIN messages ..................................................................................................................................................................................................................................... 53
PIN message basics ...................................................................................................................................................................................................................................... 53
Sent messages .............................................................................................................................................................................................................................................. 40
Message list settings .................................................................................................................................................................................................................................... 47
Message shortcuts ......................................................................................................................................................................................................................................... 14
Message troubleshooting ............................................................................................................................................................................................................................ 50
SMS text messages ............................................................................................................................................................................................................................ 61
SMS text message basics ............................................................................................................................................................................................................................. 61
Sent messages .............................................................................................................................................................................................................................................. 40
Cell broadcasting .......................................................................................................................................................................................................................................... 64
Message settings .......................................................................................................................................................................................................................................... 45
Message list settings .................................................................................................................................................................................................................................... 47
Message shortcuts ......................................................................................................................................................................................................................................... 14
Message troubleshooting ............................................................................................................................................................................................................................ 50
MMS messages ................................................................................................................................................................................................................................... 73
MMS message basics .................................................................................................................................................................................................................................... 73
MMS message attachments ........................................................................................................................................................................................................................ 76
Message settings .......................................................................................................................................................................................................................................... 45
Message list settings .................................................................................................................................................................................................................................... 47
Message shortcuts ......................................................................................................................................................................................................................................... 14
Message troubleshooting ............................................................................................................................................................................................................................ 50
Typing .................................................................................................................................................................................................................................................. 85
Typing basics ................................................................................................................................................................................................................................................. 85
Typing input methods .................................................................................................................................................................................................................................. 87
AutoText ......................................................................................................................................................................................................................................................... 88
Word list ......................................................................................................................................................................................................................................................... 90
Typing shortcuts ............................................................................................................................................................................................................................................ 14
Typing troubleshooting ................................................................................................................................................................................................................................ 92
Search .................................................................................................................................................................................................................................................. 93
About search ................................................................................................................................................................................................................................................. 93
Search for messages .................................................................................................................................................................................................................................... 93
Search criteria ............................................................................................................................................................................................................................................... 93
View a list of saved searches ...................................................................................................................................................................................................................... 94
Change a saved search ................................................................................................................................................................................................................................ 94
Delete a saved search .................................................................................................................................................................................................................................. 94
Search for messages by contact or subject .............................................................................................................................................................................................. 94
Search for text in a message, attachment, web page, or memo ............................................................................................................................................................ 39
Search for organizer data and messages that contain specific information ...................................................................................................................................... 95
Search shortcuts ............................................................................................................................................................................................................................................ 15
Attachments ....................................................................................................................................................................................................................................... 97
Attachment basics ........................................................................................................................................................................................................................................ 97
Document attachments ............................................................................................................................................................................................................................... 98
Spreadsheet attachments ........................................................................................................................................................................................................................... 99
Media attachments ..................................................................................................................................................................................................................................... 100
Presentation attachments ......................................................................................................................................................................................................................... 100
vCard contact attachments ........................................................................................................................................................................................................................ 101
Attachment shortcuts ................................................................................................................................................................................................................................... 15
Attachment troubleshooting ..................................................................................................................................................................................................................... 102
Synchronization ............................................................................................................................................................................................................................... 103
About synchronization ................................................................................................................................................................................................................................ 103
Wireless email reconciliation prerequisites ............................................................................................................................................................................................ 103
Reconcile email messages over the wireless network ........................................................................................................................................................................... 103
Delete email messages over the wireless network ................................................................................................................................................................................ 103
Wireless data synchronization prerequisites .......................................................................................................................................................................................... 104
Synchronize organizer data over the wireless network ........................................................................................................................................................................ 104
About synchronization conflicts ............................................................................................................................................................................................................... 104
Manage email reconciliation conflicts ..................................................................................................................................................................................................... 104
Manage data synchronization conflicts .................................................................................................................................................................................................. 105
About backing up and restoring device data .......................................................................................................................................................................................... 105
Wireless data restoration prerequisites ................................................................................................................................................................................................... 105
Delete all device data ................................................................................................................................................................................................................................. 105
Empty the deleted items folder on your computer from your device .................................................................................................................................................. 105
Synchronization troubleshooting ............................................................................................................................................................................................................. 106
Browser .............................................................................................................................................................................................................................................. 109
Browser basics ............................................................................................................................................................................................................................................. 109
Links, pictures, and web page addresses .................................................................................................................................................................................................. 111
Web page requests ....................................................................................................................................................................................................................................... 113
Bookmarks ..................................................................................................................................................................................................................................................... 113
Web feeds ...................................................................................................................................................................................................................................................... 116
Browser settings ........................................................................................................................................................................................................................................... 117
Browser security .......................................................................................................................................................................................................................................... 120
Browser push ................................................................................................................................................................................................................................................ 122
Browser shortcuts .......................................................................................................................................................................................................................................... 15
Browser troubleshooting ............................................................................................................................................................................................................................ 123
Applications ...................................................................................................................................................................................................................................... 125
Add an application ...................................................................................................................................................................................................................................... 125
View properties for an application ........................................................................................................................................................................................................... 125
Delete a third-party application ............................................................................................................................................................................................................... 125
View the size of an application database ................................................................................................................................................................................................ 125
Application troubleshooting ...................................................................................................................................................................................................................... 125
Media .................................................................................................................................................................................................................................................. 127
Media files and folders ............................................................................................................................................................................................................................... 127
Media file management ............................................................................................................................................................................................................................. 129
Pictures ......................................................................................................................................................................................................................................................... 130
Ring tones ..................................................................................................................................................................................................................................................... 132
Media shortcuts ............................................................................................................................................................................................................................................. 16
Media troubleshooting ............................................................................................................................................................................................................................... 134
Maps ................................................................................................................................................................................................................................................... 135
Locations ....................................................................................................................................................................................................................................................... 135
Directions ..................................................................................................................................................................................................................................................... 136
Map basics .................................................................................................................................................................................................................................................... 137
Tracking ........................................................................................................................................................................................................................................................ 138
Location bookmarks .................................................................................................................................................................................................................................... 139
Maps shortcuts .............................................................................................................................................................................................................................................. 16
Map troubleshooting .................................................................................................................................................................................................................................. 140
Contacts .............................................................................................................................................................................................................................................. 141
Contact basics .............................................................................................................................................................................................................................................. 141
Mailing lists .................................................................................................................................................................................................................................................. 143
Caller ID ......................................................................................................................................................................................................................................................... 24
Categories .................................................................................................................................................................................................................................................... 145
Address lookup ............................................................................................................................................................................................................................................ 146
SIM card phone book .................................................................................................................................................................................................................................. 147
Contact list settings .................................................................................................................................................................................................................................... 148
Contact troubleshooting ............................................................................................................................................................................................................................ 149
Calendar ............................................................................................................................................................................................................................................. 151
Calendar basics ............................................................................................................................................................................................................................................ 151
Meetings ....................................................................................................................................................................................................................................................... 153
Calendar settings ........................................................................................................................................................................................................................................ 154
Calendar shortcuts ........................................................................................................................................................................................................................................ 16
Calendar troubleshooting .......................................................................................................................................................................................................................... 156
Tasks ................................................................................................................................................................................................................................................... 159
Task basics ................................................................................................................................................................................................................................................... 159
Categories .................................................................................................................................................................................................................................................... 145
Task list settings .......................................................................................................................................................................................................................................... 162
Memos ................................................................................................................................................................................................................................................ 165
Memo basics ................................................................................................................................................................................................................................................ 165
Categories .................................................................................................................................................................................................................................................... 145
Memo list settings ....................................................................................................................................................................................................................................... 167
Alarm .................................................................................................................................................................................................................................................. 169
About the alarm .......................................................................................................................................................................................................................................... 169
Set the alarm ............................................................................................................................................................................................................................................... 169
Silence the alarm ........................................................................................................................................................................................................................................ 169
Turn off the alarm ....................................................................................................................................................................................................................................... 169
Alarm troubleshooting ............................................................................................................................................................................................................................... 169
Calculator ........................................................................................................................................................................................................................................... 171
Use the calculator ........................................................................................................................................................................................................................................ 171
Convert a measurement .............................................................................................................................................................................................................................. 171
Bluetooth technology ...................................................................................................................................................................................................................... 173
Bluetooth technology basics ...................................................................................................................................................................................................................... 173
Bluetooth technology settings .................................................................................................................................................................................................................. 174
Bluetooth technology troubleshooting .................................................................................................................................................................................................... 176
Date and time ................................................................................................................................................................................................................................... 179
Set the date and time ................................................................................................................................................................................................................................. 179
Get the date and time from the wireless network automatically ........................................................................................................................................................ 179
Date and time troubleshooting ................................................................................................................................................................................................................. 179
Notification profiles ......................................................................................................................................................................................................................... 181
Notification basics ....................................................................................................................................................................................................................................... 181
LED notification ........................................................................................................................................................................................................................................... 183
Custom notification .................................................................................................................................................................................................................................... 184
Notification profile troubleshooting ........................................................................................................................................................................................................ 186
BlackBerry Messenger .................................................................................................................................................................................................................... 187
Contacts ........................................................................................................................................................................................................................................................ 187
Conversations .............................................................................................................................................................................................................................................. 189
Availability .................................................................................................................................................................................................................................................... 191
Display and keyboard ..................................................................................................................................................................................................................... 193
Backlighting ................................................................................................................................................................................................................................................. 193
Display settings ........................................................................................................................................................................................................................................... 194
Keyboard settings ....................................................................................................................................................................................................................................... 195
Themes .......................................................................................................................................................................................................................................................... 195
Display troubleshooting ............................................................................................................................................................................................................................ 196
Language ........................................................................................................................................................................................................................................... 197
Set the display language ............................................................................................................................................................................................................................ 197
Add or delete a display language ............................................................................................................................................................................................................. 197
About typing input languages .................................................................................................................................................................................................................... 88
Set the typing input language .................................................................................................................................................................................................................... 88
Turn off the shortcut for switching typing input languages ................................................................................................................................................................. 197
Switch typing input methods ........................................................................................................................................................................................................................ 9
Set display options for contacts ............................................................................................................................................................................................................... 149
Language troubleshooting ........................................................................................................................................................................................................................ 198
Wireless network coverage ............................................................................................................................................................................................................ 199
Find information about wireless coverage indicators ........................................................................................................................................................................... 199
Turn off the connection to the wireless network ................................................................................................................................................................................... 199
Turn on wireless coverage notification .................................................................................................................................................................................................... 184
About the preferred wireless network list ............................................................................................................................................................................................... 199
Add a wireless network to the preferred wireless network list ............................................................................................................................................................ 199
Change the order of preferred wireless networks ................................................................................................................................................................................. 200
Delete a wireless network from the preferred wireless network list .................................................................................................................................................. 200
Turn off data service ................................................................................................................................................................................................................................... 201
About roaming ............................................................................................................................................................................................................................................. 201
Switch wireless networks manually .......................................................................................................................................................................................................... 201
Wireless network coverage troubleshooting .......................................................................................................................................................................................... 202
Power and battery ........................................................................................................................................................................................................................... 203
Turn off your device .................................................................................................................................................................................................................................... 203
Set your device to turn on and turn off automatically .......................................................................................................................................................................... 203
Check the battery power level .................................................................................................................................................................................................................. 203
Reset the device .......................................................................................................................................................................................................................................... 203
Extend battery life ...................................................................................................................................................................................................................................... 203
SIM card ............................................................................................................................................................................................................................................ 205
About the SIM card phone book ................................................................................................................................................................................................................ 147
Load the SIM card phone book .................................................................................................................................................................................................................. 147
Add a contact to your SIM card ................................................................................................................................................................................................................ 147
Copy contacts from your SIM card to your address book ..................................................................................................................................................................... 147
Change a SIM card contact ....................................................................................................................................................................................................................... 148
Delete a SIM card contact ......................................................................................................................................................................................................................... 148
Store SMS text messages on your SIM card ............................................................................................................................................................................................. 66
About SIM card security ............................................................................................................................................................................................................................ 206
Protect your SIM card with a PIN code ................................................................................................................................................................................................... 207
Change the SIM card PIN code ................................................................................................................................................................................................................ 207
Security ............................................................................................................................................................................................................................................. 209
Security basics ............................................................................................................................................................................................................................................ 209
Encryption .................................................................................................................................................................................................................................................... 210
Password keeper ........................................................................................................................................................................................................................................... 211
Advanced security ....................................................................................................................................................................................................................................... 214
Smart cards .................................................................................................................................................................................................................................................. 215
Security troubleshooting ............................................................................................................................................................................................................................ 216
Third-party application control ..................................................................................................................................................................................................... 217
About permissions for third-party applications ...................................................................................................................................................................................... 217
Reset connection permissions for third-party applications ................................................................................................................................................................. 217
About direct Internet connections for third-party applications ........................................................................................................................................................... 217
Set up a direct Internet connection for a third-party application ....................................................................................................................................................... 217
Set permissions for a third-party application ......................................................................................................................................................................................... 217
Connection permissions for third-party applications ............................................................................................................................................................................ 218
Interaction permissions for third-party applications ............................................................................................................................................................................. 218
Data permissions for third-party applications ....................................................................................................................................................................................... 219
BrickBreaker ...................................................................................................................................................................................................................................... 221
About BrickBreaker ..................................................................................................................................................................................................................................... 221
BrickBreaker capsules ................................................................................................................................................................................................................................. 221
BrickBreaker scoring ................................................................................................................................................................................................................................... 221
Play BrickBreaker ........................................................................................................................................................................................................................................ 222
Adjust the volume .......................................................................................................................................................................................................................................... 21
Set the paddle speed .................................................................................................................................................................................................................................. 222
Submit a score to the BrickBreaker high score web site ...................................................................................................................................................................... 222
Check the high scores on the BrickBreaker web site ............................................................................................................................................................................ 222
Service books .................................................................................................................................................................................................................................... 223
About service books .................................................................................................................................................................................................................................... 223
Accept a service book ................................................................................................................................................................................................................................ 223
Delete a service book ................................................................................................................................................................................................................................. 223
Troubleshooting ............................................................................................................................................................................................................................... 225
BlackBerry Basics troubleshooting .......................................................................................................................................................................................................... 225
Phone troubleshooting ................................................................................................................................................................................................................................. 35
Message troubleshooting ............................................................................................................................................................................................................................ 50
Typing troubleshooting ................................................................................................................................................................................................................................ 92
Attachment troubleshooting ..................................................................................................................................................................................................................... 102
Synchronization troubleshooting ............................................................................................................................................................................................................. 106
Browser troubleshooting ............................................................................................................................................................................................................................ 123
Media troubleshooting ............................................................................................................................................................................................................................... 134
Map troubleshooting .................................................................................................................................................................................................................................. 140
Contact troubleshooting ............................................................................................................................................................................................................................ 149
Calendar troubleshooting .......................................................................................................................................................................................................................... 156
Alarm troubleshooting ............................................................................................................................................................................................................................... 169
Bluetooth technology troubleshooting .................................................................................................................................................................................................... 176
Notification profile troubleshooting ........................................................................................................................................................................................................ 186
Display troubleshooting ............................................................................................................................................................................................................................ 196
Language troubleshooting ........................................................................................................................................................................................................................ 198
Wireless network coverage troubleshooting .......................................................................................................................................................................................... 202
Security troubleshooting ............................................................................................................................................................................................................................ 216
Diagnostic reports ...................................................................................................................................................................................................................................... 234
Abbreviation list ............................................................................................................................................................................................................................... 237
Legal notice ...................................................................................................................................................................................................................................... 239
BlackBerry basics
About typing input methods
You can type on your BlackBerry® device using the SureType® input method or the multi-tap input method.
SureType technology combines a traditional phone number key layout with a familiar computer-style letter layout that is designed to
provide a comfortable typing and dialing experience.
When you use SureType technology, you press the letter key for each letter in a word once. For example, to type run, you would press
the key once, the key once, and the key once. As you type, a list of possible letter combinations and words appears
on the screen. SureType technology selects letter combinations or words from the list based on context. If you try to type a word or letter
combination (for example, a web address or an abbreviation) that SureType technology does not recognize, you can use the list that appears
on the screen to build the word letter by letter. SureType technology is designed to "learn" new words or letter combinations that you type
and add them to your custom word list.
When you use multi-tap, you press a letter key once to type the first letter on the key and twice to type the second letter. For example, to
type run, you would press the key twice, the key once, and the key twice.
SureType technology is the default typing input method for most fields. Multi-tap is the default for phone number and password fields.
Type text using SureType technology
Press the letter key for each letter in a word until you have typed the entire word.
If your BlackBerry® device does not recognize the word that you have typed, perform one of the following actions:
• To highlight an item in the list that appears when you type, roll the trackwheel.
•
To select a highlighted item from the list that appears when you type and continue typing the same word, press the key.
•
To select a highlighted item from the list that appears when you type and start a new word, press the key.
Type text using multi-tap
• To type the first letter on a key, press the letter key once.
• To type the second letter on a key, press the letter key twice.
Switch typing input methods
1. In the device options, click Language.
2. Perform one of the following actions:
• To use the multi-tap input method, set the Input Language field to <Language> Multitap.
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• To use the SureType® input method, set the Input Language field to <Language>.
3. Click the trackwheel.
4. Click Save.
Switch applications
1. In any application, click the trackwheel.
2. Click Switch Application.
3. Perform one of the following actions:
• If the application that you want to switch to appears, highlight an application and press the Enter key.
• If the application that you want to switch to does not appear, highlight Home Screen and press the Enter key.
Assign an application to a Convenience key
Your BlackBerry® device has one Convenience key on the front of the device and one on the left side. Depending on your theme, you might
not be able to change the application that is assigned to a Convenience key.
1. In the device options, click Screen/Keyboard.
2. Set the Convenience Key Opens fields.
3. Click the trackwheel.
4. Click Save.
Set owner information
1. In the device options, click Owner.
2. Type your contact information.
3. Click the trackwheel.
4. Click Save.
About links
Links appear on your BlackBerry® device as underlined text. You can have links to various items such as phone numbers, web sites, and
email addresses and can use these links to make calls, visit web sites, or start composing messages quickly.
Create a link for a PIN
When typing text, type pin: and the PIN.
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Expand a folder
1. Click a folder with a plus sign (+) beside it.
2. Click Expand.
Collapse a folder
1. Click a folder with a minus sign (-) beside it.
2. Click Collapse.
BlackBerry basics shortcuts
• To move the cursor, roll the trackwheel.
• To move the cursor in a different direction, hold the Alt key and roll the trackwheel.
• To exit a screen or move back a page in the browser, press the Escape key.
• To move to a list item or menu item, type the first letter of the item.
• To select or clear a check box, press the Space key.
• To view available values in a field, press the Alt key.
• To switch applications, hold the Alt key and press the Escape key. Continue to hold the Alt key and highlight an application. Release
the Alt key.
• To return to the Home screen, press the End key.
• To turn on a theme or notification profile, highlight a theme or notification profile. Press the Space key.
• To delete a highlighted item, press the Backspace/Delete key.
On the Home screen
• To lock the keyboard, hold the asterisk (*) key.
• To unlock the keyboard, press the asterisk (*) key and the Send key.
• To lock the device, set a password. Hold the asterisk (*) key.
• To unlock the device, type your password. Press the Enter key.
• To switch between the active notification profile and the Vibrate notification profile, hold the # key.
No application opens when I press a Convenience key
Verify that you have not deleted the application that you assigned to the key.
Assign a different application to the key.
11
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Shortcuts
BlackBerry basics shortcuts
• To move the cursor, roll the trackwheel.
• To move the cursor in a different direction, hold the Alt key and roll the trackwheel.
• To exit a screen or move back a page in the browser, press the Escape key.
• To move to a list item or menu item, type the first letter of the item.
• To select or clear a check box, press the Space key.
• To view available values in a field, press the Alt key.
• To switch applications, hold the Alt key and press the Escape key. Continue to hold the Alt key and highlight an application. Release
the Alt key.
• To return to the Home screen, press the End key.
• To turn on a theme or notification profile, highlight a theme or notification profile. Press the Space key.
• To delete a highlighted item, press the Backspace/Delete key.
On the Home screen
• To lock the keyboard, hold the asterisk (*) key.
• To unlock the keyboard, press the asterisk (*) key and the Send key.
• To lock the device, set a password. Hold the asterisk (*) key.
• To unlock the device, type your password. Press the Enter key.
• To switch between the active notification profile and the Vibrate notification profile, hold the # key.
Phone shortcuts
• To answer a call, press the Send key.
• To insert a plus sign (+) when typing a phone number, hold 0.
• To add an extension to a phone number, press the X key. Type the extension number.
• To assign a speed dial number to a key, on the Home screen or in the phone, hold the key.
• To turn on the speakerphone during a call, press the period (.) key.
• To turn off the speakerphone during a call, press the period (.) key.
• To check your voice mail, hold 1.
• To type a letter in a phone number field, hold the Alt key. Use the multi-tap input method to type the letter.
• To move to the top of the Phone screen, press the Space key.
• To view the last phone number that you typed, scroll to the top of the Phone screen and press the Enter key. Press the Send key
to dial the number.
• To view your contact list in the phone, hold the Send key.
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Message shortcuts
In a message
• To reply to a message, press the exclamation point (!) key.
• To reply to all, press the question mark (?) key.
• To forward a message, press the period (.) key.
In a message list
• To open a highlighted message, press the Enter key.
• To compose a message from a message list, press the comma (,) key.
• To view received messages, press the Alt key and 3.
• To view sent messages, press the Alt key and the period (.) key.
• To view voice mail messages, press the Alt key and 7.
• To view SMS text messages, press the Alt key and the question mark (?) key.
• To view all your messages again, press the Escape key.
Move around a message list
• To move up a screen, press the Shift key and the Space key.
• To move down a screen, press the Space key.
• To move to the top of a message list, press 1.
• To move to the bottom of a message list, press 7.
• To move up a message, press 2.
• To move down a message, press 8.
• To move to the next date, press 6.
• To move to the previous date, press 4.
Typing shortcuts
• To insert a period, press the Space key twice. The next letter is capitalized.
• To capitalize a letter, hold the letter key until the capitalized letter appears.
• To type the alternate character on a key, press the Alt key and the character key.
• To type an accented or special character, hold the letter key and roll the trackwheel. Click a selected character. For example, to
type ü, hold 3 and roll the trackwheel up until ü is highlighted. Click the trackwheel.
• To type a number in a number field, press a number key. You do not need to press the Alt key.
• To type a number in a password field, hold the Alt key and press the number key.
• To type a letter in a number field, hold the Alt key and use the multi-tap input method.
• To turn on NUM lock, hold the Shift key and press the Alt key.
• To turn off NUM lock, press the Alt key.
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• To switch typing input languages, on the Language screen, verify that the Use Input Language Shortcut field is set to Yes. Hold
the Alt key and press the Enter key. Continue to hold the Alt key and highlight a language. Release the Alt key.
Insert symbols
• To insert an at sign (@) or a period (.) in an email address field, press the Space key.
• To type a symbol, press the Alt key and the Symbol key. To view more symbols, press the Symbol key again. Type the letter that
appears below the symbol.
Work with text
• To highlight a line of text, press the Shift key and roll the trackwheel.
• To highlight text character by character, hold the Shift key and roll the trackwheel.
• To cancel a text selection, press the Escape key.
• To cut highlighted text when typing, press the Shift key and the Backspace/Delete key.
• To copy highlighted text when typing, press the Alt key and click the trackwheel.
• To paste highlighted text when typing, press the Shift key and click the trackwheel.
• To highlight items in the list that appears when typing using the SureType® input method, press the Next key.
Search shortcuts
• To search for a contact in a list of contacts, type the contact name or initials separated by a space.
• To search for text in an attachment, press Q.
• To search for text in a presentation attachment, verify that you are viewing the presentation in text view or in text and slide view.
Press Q.
Attachment shortcuts
• To search for text in an attachment, press Q.
In a spreadsheet
• To move to a specific cell, press A.
• To view the content of a cell, press the Space key.
• To switch worksheets, press V. Highlight a worksheet. Press the Enter key.
In a presentation
• To switch presentation views, press Z.
• To move to the next slide, press 6.
• To move to the previous slide, press 4.
Browser shortcuts
• To insert a period (.) in the Go To dialog box, press the Space key.
15
• To insert a slash mark (/) in the Go To dialog box, press the Shift key and the Space key.
• To stop loading a web page, press the Escape key.
• To close the browser, hold the Escape key.
On a web page
• To move to a specific web page, press the period (.) key.
• To open the bookmark list, press 5.
• To add a bookmark, press the question mark (?) key.
• To follow a highlighted link, press the Enter key.
• To hide the banner, press the exclamation point (!) key.
• To view the banner again, press the exclamation point (!) key.
• To view a thumbnail version of a web page, press X. To return to the normal view, press any key.
Navigate a web page
• To move up a screen, press 3.
• To move down a screen, press 9.
• To move to the top of a web page, press 1.
• To move to the bottom of a web page, press 7.
Media shortcuts
• To rotate a picture, press the comma (,) key.
• To zoom in to a picture, press 3.
• To zoom out from a picture, press 9.
• To zoom to the original picture size, press 5.
Maps shortcuts
• To zoom in to a map, press L.
• To zoom out from a map, press O.
• To view status information at the top of a map, press Q.
• To hide status information at the top of a map, press Q.
• To switch views, press the Space key.
Calendar shortcuts
For shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to No.
• To schedule an appointment, press the period (.) key.
• To move to the next day, week, or month, press 9.
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• To move to the previous day, week, or month, press 3.
• To move the cursor horizontally in Week view, hold the Alt key and roll the trackwheel.
• To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel.
• To move up an hour, press 2.
• To move down an hour, press 8.
• To move to the current date, press the exclamation point (!) key.
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Phone
Phone basics
Find your phone number
Open the phone.
The My Number field displays your phone number.
Make a call
1. On the Home screen or in the phone, perform one of the following actions:
• Type a phone number.
• Type part of a contact name. Highlight a contact or phone number.
2.
Press the
To end the call, press the key.
Answer a call
• To answer a call, click Answer.
• To end a current call and answer the incoming call, click Answer - Drop Current.
• To place a current call on hold and answer the incoming call, click Answer - Hold Current.
• To leave a conference call and answer the incoming call, click Answer - Drop All.
To end the call, press the End key.
key.
Ignore a call
Click Ignore.
Mute a call
During a call, press the Mute key.
To turn mute off, press the Mute key again.
Place a call on hold
1. During a call, click the trackwheel.
2. Click Hold.
To resume a call, click the trackwheel. Click Resume.
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Turn on the speakerphone
1. During a call, click the trackwheel.
2. Click Activate Speakerphone.
To turn off the speakerphone, click the trackwheel. Click Activate Handset.
Do not hold the BlackBerry® device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see
the safety and product information booklet for your device.
Dial using numbers or letters
When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional
phone keypad.
• To type a number, press a number key.
• To type the first letter on a key, hold the Alt key. Press the letter key once.
• To type the second letter on a key, hold the Alt key. Press the letter key twice.
Switch applications during a call
1. During a call, click the trackwheel.
2. Click Home Screen.
Note: If you switch to a different application and you want to end the call, press the End key.
Switch calls
1. During a call, if you receive another call, click Answer - Hold Current.
2. Click Swap.
Make a call when the device is locked
Verify that dialing from the Lock screen is turned on.
1. On the Lock screen, roll the trackwheel.
2. Click Place Call.
3. Perform one of the following actions:
• Type a phone number.
• Type part of a contact name. Click a contact or phone number.
4. Press the Send key.
To end the call, press the End key.
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Use a headset
You can purchase an optional headset to use with your BlackBerry® device.
• To answer a call, press the headset button.
• To turn on mute during a call, press the headset button. To turn off mute, press the headset button again.
• To end a call, hold the headset button.
For more information about using the headset, see the documentation that came with your headset.
Emergency calls
About emergency calls
Your BlackBerry® device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If your device radio
is turned off when you initiate an emergency call, your device is designed to turn on the radio and connect to the wireless network
automatically. If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency
numbers.
You can only make emergency calls by typing official emergency access numbers (for example, 911 in North America or 112 in countries
that are part of the European Union).
Make an emergency call
• If your keyboard or BlackBerry® device is unlocked, in the phone, type the emergency number. Press the Send key.
• If your keyboard or device is locked, press the Enter key. Click Emergency Call. Click Yes.
Volume
Adjust the volume
• To increase the volume, roll the trackwheel up.
• To decrease the volume, roll the trackwheel down.
Set the default volume for calls
1. In the phone, click the trackwheel.
2. Click Options.
3. Click General Options.
4. Set the Default Call Volume field.
5. Click the trackwheel.
6. Click Save.
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Voice mail
Check your voice mail
Verify that you have a voice mail access number.
Depending on your theme, you might be able to check your voice mail from the Home screen.
1. In the phone, click the trackwheel.
2. Click Call Voice Mail.
Set a voice mail access number
If your SIM card is set up for voice mail, the voice mail access number might already be available. Contact your wireless service provider
for more information about voice mail for your SIM card.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Voice Mail.
4. Type a voice mail access number and a password.
5. Click the trackwheel.
6. Click Save.
Note: If your SIM card is not set up for voice mail, you can type the access number for a different voice mail system.
Speed dial
Make a call using speed dial
You can make a call using speed dial in the phone, on the Home screen, in a message list, or in an open message.
Hold the key that you have assigned to the contact or phone number.
Assign a speed dial number to a key
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Click an unassigned key.
4. Click New Speed Dial.
5. Click a contact.
6. Click Add Speed Dial To <contact name>.
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Change a speed dial number
1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Click a contact or phone number.
4. Perform one of the following actions:
• To change the contact that is assigned to a speed dial key, click Edit. Click a new contact. Click Add Speed Dial To <contact
name>.
• To assign the contact to a different speed dial key, click Move. Roll the trackwheel to move the contact to the new speed
dial key. Click the trackwheel.
• To delete the contact from the speed dial list, click Delete.
Conference calls
Make a conference call
1. During a call, press the Send key.
2. Type a phone number or highlight a contact.
3. Press the Send key.
4. During the second call, click the trackwheel.
5. Click Join.
Note: When you add more than two numbers to a conference call, place the conference call on hold before you call the next phone number
or contact.
Create a phone number link for a conference call
1. Type a phone number for the conference call bridge.
2. Perform one of the following actions:
• Type X and the access code.
• Insert a pause or wait and type the access code.
Note: If you add a pause or wait when creating a phone number link for a conference call in a message, an appointment, or a meeting,
type Tel: before the phone number for the conference call bridge. Do not type a space between Tel: and the phone number.
Speak privately with a contact during a conference call
1. During a conference call, click the trackwheel.
2. Click Split Call.
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Disconnect a contact from a conference call
1. During a conference call, click the trackwheel.
2. Click Drop Call.
3. Click a contact.
Leave a conference call
1. During a conference call, click the trackwheel.
2. Click Transfer.
Caller ID
Add a caller ID picture for a contact
1. In the address book, highlight a contact.
2. Click the trackwheel.
3. Click Add Picture.
4. Highlight a picture.
5. Click the trackwheel.
6. Click Select.
7. Center the picture in the box.
8. Click the trackwheel.
9. Click Crop and Save.
Change the caller ID picture for a contact
1. When changing a contact, highlight the caller ID picture.
2. Click the trackwheel.
3. Click Add Picture.
4. Highlight a picture.
5. Click the trackwheel.
6. Click Select.
7. Center the picture in the box.
8. Click the trackwheel.
9. Click Save.
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Delete the caller ID picture for a contact
1. In the address book, highlight a contact.
2. Click the trackwheel.
3. Click Edit.
4. Click the caller ID picture.
5. Click Delete Picture.
6. Click the trackwheel.
7. Click Save.
Call logs
About call logs
Call logs include the date on which you called your contact, the phone number that you called, and the duration of the call. You can also
add notes to your call logs. You can view call logs in the phone or, depending on how you set your call logging options, you can view call
logs in a message list. Depending on your theme, missed calls might also appear on the Home screen.
Your BlackBerry® device stores call logs for 30 days.
View call logs in a message list
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Logging.
4. Select a call log type option.
To hide call logs in a message list, select the None option.
Add notes to a call log
1. In the phone, highlight a call log.
2. Click the trackwheel.
3. Click View History.
4. Click the trackwheel.
5. Click Add Notes.
6. Type call notes.
7. Click the trackwheel.
8. Click Save.
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Change call log notes
1. In the phone, highlight a call log.
2. Click the trackwheel.
3. Click View History.
4. Click the trackwheel.
5. Click Edit Notes.
6. Change the call notes.
7. Click the trackwheel.
8. Click Save.
Forward a call log
1. In the phone, highlight a call log.
2. Click the trackwheel.
3. Click View History.
4. Click the trackwheel.
5. Click Forward.
Delete call log notes
1. In the phone, highlight a call log.
2. Click the trackwheel.
3. Click View History.
4. Click the trackwheel.
5. Click Edit Notes.
6. Click the trackwheel.
7. Click Clear Field.
8. Click the trackwheel.
9. Click Save.
Call waiting
Call waiting prerequisites
• Verify that your wireless service plan includes this service.
• Verify that your wireless service provider has set up your SIM card for this service.
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Turn on call waiting
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Waiting.
4. Set the Call Waiting Enabled field to Yes.
5. Click the trackwheel.
6. Click Save.
To turn off call waiting, set the Call Waiting Enabled field to No.
Call forwarding
About call forwarding
Depending on your wireless service provider, one or more call forwarding phone numbers might already be available on your SIM card.
You might not be able to change or delete these phone numbers or add new ones.
For more information, contact your wireless service provider.
Call forwarding prerequisites
• Verify that your wireless service plan includes this service.
• Verify that your wireless service provider has set up your SIM card for this service.
Forward calls
Verify that you have one or more call forwarding phone numbers.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Forwarding.
4. Click a call type.
5. Click Do Not Forward or the current call forwarding phone number.
6. Click Change Number.
7. Click a call forwarding phone number.
8. Click the trackwheel.
9. Click Save.
To stop forwarding calls, set the call forwarding phone number to Do Not Forward.
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Add a call forwarding phone number
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Forwarding.
4. Click the trackwheel.
5. Click New Number.
6. Type a phone number.
7. Press the Enter key.
8. Click the trackwheel.
9. Click Close.
Change a call forwarding phone number
You can only change call forwarding phone numbers that you have added.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Forwarding.
4. Click the trackwheel.
5. Click Edit Numbers.
6. Click a phone number.
7. Click Edit.
8. Change the phone number.
9. Click the trackwheel.
Delete a call forwarding phone number
You can only delete call forwarding phone numbers that you have added.
1. In the phone, click the trackwheel.
2. Click Options.
3. Click Call Forwarding.
4. Click the trackwheel.
5. Click Edit Numbers.
6. Click a phone number.
7. Click Delete.
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