letter key only once until you have typed an entire
word. The letters on the screen change
automatically until a word is formed.
Press the Escape button to exit a
screen, cancel an action, or go back one
page in the browser.
To switch to the multi-tap input method, in a text
field, hold the * key. Press a key once for the first
letter and twice for the second letter.
Tips
Phone
Open the phone screen or
make a phone call
End a call Press
Turn mute on and off
during a call
Change the volume
during a call
Dial a letter in a phone
number
Redial a numberPress twice
Call voice mail
Assign speed dial
to a number
Type a phone number
extension
Turn speakerphone on or
off during a call
Press
Press
Roll the trackwheel
Hold + Press the letter
(once for the first letter,
twice for the second letter,
using the multi-tap method)
Hold Hold
Hold the number > Type a
phone number
Press > Type the
extension number
Press
Browser
Go back one pagePress the Escape button
Exit the browser
Go to the next page in the
history
Go to the previous page in
the history
Switch between normal
and full-screen mode
Page downPress
Stop a web page from
loading
Go to a specific web page Press
Hold the Escape button
Press
Press
Press
Press the Escape button
Messages
Compose from the
messages list
Reply to senderPress
Reply to allPress
Forward a messagePress
Go to the next message
Go to the previous message Press
View received messagesPress +
View SMS messagesPress +
View voice mail messages Press +
Page up in an open
message
Page down in an open
message
Press
Press
Press
Press
Calendar*
Go to the next day, week,
or month
Go to the previous day,
week, or month
Schedule an appointment Press
Move the cursor
horizontally in week view
Move the cursor vertically
in month view
*In the calendar options, set the Enable Quick Entry
field to No to use these shortcuts in Day format.
Note: T
he arrangement of letters on your handheld keypad
might vary slightly from the depictions on this document.
Press
Press
Hold + Roll the
trackwheel
Hold + Roll the
trackwheel
Navigating
your handheld
Typing
and editing
Lock the
handheld/keyboard
Unlock the
handheld/keyboard
Move the cursorRoll the trackwheel or Press
Return to the previous
screen
Return to the Home screen Press
Click an itemHighlight the item > Click
Select multiple items Hold + Roll the
Switch between
applications
Go to the top of a screenPress
Go to the bottom of a
screen
Turn on/off the handheld Hold the Power button
To turn the wireless radio on or off, in Settings, click Turn
Wireless On/Turn Wireless Off.
Wireless coverage
Emergency calls
Emergency calls
SMS messages
Phone
Email and PIN messages
Browser
Hold or Click Lock
(set a password for added
security)
Press + or
Double-click the trackwheel
+ Roll the trackwheel
Press the Escape button
the trackwheel
trackwheel
Hold + Press the
Escape button
Press
No wireless coverage
Type using SureType™
technology
Type using multi-tap input
method
Move through the list that
appears when you type
Select an item from the list
that appears when you type
Capitalize a letterHold the letter
Insert a periodPress twice
Type the alternate
character on a key
Insert a symbolPress + > Press
Insert an accented
character
Switch between the multitap and SureType™ input
methods
Type the whole word. Press
each letter key only once.
Press a key once for the first
letter. Press a key twice for
the second letter.
Press
Press
Press + the key
a letter
or Press again to see
more symbols
Hold a letter + Roll the
trackwheel
In a text field, hold
Status indicatorsWireless network coverage
full battery power
low battery power
charging
roaming
Home Zone
receiving data
transmitting data
service book waiting
alarm set
voice mail message
TTY enabled
Bluetooth® radio on
Bluetooth connected
Number lock on
Shift mode on
Alt mode on
Multi-tap mode on
How do I...
Make a phone call
1. On the Home screen, type a phone number.
2. Press the Send key.
3. To end the call, press the End key.
Send an email message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. In the email field, type an email address.
6. Click the trackwheel.
7. Click Continue.
8. In the Subject field, type a subject.
9. Press the Enter key.
10. Type a message.
11. Click the trackwheel.
12. Click Send.
Add a contact
1. In the address book, click the trackwheel.
2. Click New Address.
3. Type the contact information.
4. Click the trackwheel.
5. Click Save.
Navigate the Home screen
Click Applications to access help, tasks, memos,
BrickBreaker, and other applications.
Click Settings to access handheld options, and to
turn the wireless radio on or off.
Set a password
1. In Settings, click Options.
2. Click Security.
3. Set the Password field to Enabled.
4. Set the security options.
5. Click the trackwheel.
6. Click Save.
7. Type a password.
8. Press the Enter key.
9. Type the password again.
10. Click the trackwheel.
Tip: Type passwords using the multi-tap input method.
Press a key once for the first letter and twice for the
second letter.
FieldsMenus
Press the Space key to
change the value in a
field.
Press the Alt key to view
all the values that are
available in the selected
field.
Click the trackwheel to
view the menu.
On the menu, click
standard actions such as
New, View, Edit, Delete,
Save, Options, and Help.
Additional options might
appear depending on the
item you have selected.
Contents
Where can I find more information?
On the handheld
• On the menu, click Help to see help topics
associated with the application that you are
using.
• On any Help screen, click the trackwheel. Click
Index to see a list of additional help topics.
In the BlackBerry Desktop Software
• On the Help menu, click Desktop Help
Contents to view the
the
BlackBerry Desktop Software Online Help
In your BlackBerry Internet Service account
using a desktop browser
Handheld User Guide
or
• On the menu bar, click Help to view the
BlackBerry Internet Service Online Help
.
Setting up your handheld 2
Insert the SIM card 2
Insert the battery 2
Charge the battery 3
Turn wireless on 4
Set up email 4
Setting up for email using BlackBerry
Enterprise Server 5
.
Use enterprise activation 5
Use the BlackBerry Desktop Software 5
Setting up for email using BlackBerry
Internet Service 7
Create an account 7
Synchronize your handheld data 7
Your SIM card contains important information
about your wireless service. Your SIM card might
be inserted already.
Warning: Turn off your handheld before you insert
or remove the SIM card. Do not scratch, bend, or
expose the SIM card to static electricity or wet
conditions.
1.Press the battery cover release button.
6.Slide the SIM card into the holder so that it
lies flat below the guides on either side of
the holder.
Note: To remove the SIM card, hold the tab and
slide the SIM card out of the holder.
2.Slide off the battery cover.
3.If the battery is inserted, remove it.
4.Remove your SIM card from its packaging.
5.Hold the SIM card with the metal contacts
facing down so that the notches on the card
align with the notches in the SIM card holder
on your handheld.
2
Insert the battery
Warning: Use only the battery that Research In
Motion specifies for use with your handheld. See
the
Safety and Product Infomation
accompanied your handheld for more information
on using the battery safely.
1.Press the battery cover release button.
2.Slide off the battery cover.
3.Insert the battery so that the connectors
align.
booklet that
4.Replace the battery cover. If the battery is
charged, your handheld turns on and a
dialog box appears.
5.Click OK.
If the date and time are incorrect, see “How do I
correct the date and time?” on page 8 for more
information.
Charge the battery
Using the travel charger
1.Connect the smaller end of the USB cable to
your handheld.
2.If your travel charger includes a removable
USB cable, connect the larger end of the USB
cable to the power adapter.
3.Slide the appropriate attachment piece into
the power adapter.
Using the travel charger
PUSH
4.Plug the power adapter into a power outlet.
5.Charge the battery to full power.
Using your computer
To charge your handheld using the computer, the
following system requirements must be met:
•Intel®-compatible 486 or higher computer
that is compliant with USB 1.1 or later
•Available USB port. If the port is part of a
USB hub, the hub must be self powered.
•Windows®98, Windows ME, Windows 2000,
or Windows XP
•BlackBerry Desktop Software or BlackBerry
Handheld Manager must be installed to
obtain the required USB driver on your
computer. See
“Setting up for email using
BlackBerry Enterprise Server” on page 5 or
“Setting up for email using BlackBerry
Internet Service” on page 7 for more
information.
Note: If you use Windows 98 (not Windows 98
Second Edition), you must download an update
from http://www.microsoft.com/com/dcom/
dcom98/dcom1_3.asp for the USB driver to
operate as expected.
1.Connect the smaller end of the USB cable to
your handheld.
2.Connect the larger end of the USB cable to
an available USB port on your computer.
3.Charge the battery to full power.
3
Turn wireless on
Your handheld connects to the wireless network
using an internal radio.
When your SIM card is inserted and the battery is
charged, turn on the radio in a wireless coverage
area. See the inside front cover of this guide for
information on wireless coverage levels and the
wireless radio.
Note: If you use BlackBerry Internet Service, the
account setup process might begin automatically
the first time that you turn on the wireless radio.
See “Setting up for email using BlackBerry
Internet Service” on page 7 for more information.
Set up email
To begin sending and receiving email on your
handheld, you must integrate with an account
using one of the setup options listed in the
following two sections of this guide.
4
Setting up for email using BlackBerry
Enterprise Server
Use this option if all of the following situations
apply:
account setup using a BlackBerry Enterprise
Server™.
•A system administrator is managing a
BlackBerry Enterprise Server within your
company.
•A system administrator has confirmed that
you are permitted to use the BlackBerry
Enterprise Server.
To use this option, one of the following system
requirements must be met:
•Microsoft Outlook (Workgroup installation)
with an account on a Microsoft® Exchange
Server version 5.5 or later
•IBM Lotus Notes version 4.6 or later, with an
account on an IBM Lotus® Domino® Server
version 4.6 or later
•Novell GroupWise client version 6.5 Service
Pack 4 with an account on a Novell
GroupWise Server version 6.5 Service Pack 1
or later
Note: If your handheld is not enabled on a
BlackBerry Enterprise Server, but you want to use
a corporate Microsoft Outlook email account with
your handheld, you can set up for email using the
BlackBerry Desktop Redirector.
BlackBerry Desktop Redirector?" on page 8 for
more information.
See "What is the
Use enterprise activation
If your handheld is enabled on a BlackBerry
Enterprise Server version 4.0, and your system
administrator has provided you with an enterprise
activation password, you can integrate your
handheld with your account over the wireless
network.
1.Verify that your handheld wireless radio is on
and that you are in a wireless coverage area.
2.On your handheld, click Enterprise
Activation.
3.Type your corporate email address.
4.Type the enterprise activation password
provided by your system administrator.
5.Click Activate.
Note: Your system administrator might request
that you install the BlackBerry Handheld Manager
program on your computer to reduce the amount
of data that is transmitted over the wireless
network when your handheld is connected to your
computer. If you install the BlackBerry Handheld
Manager program, you do not need to install the
BlackBerry Desktop Software.
Use the BlackBerry Desktop
Software
If your system administrator does not provide you
with an enterprise activation password, you can
install the BlackBerry Desktop Software to
integrate your handheld with your account.
1.Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2.Complete the on-screen instructions.
5
• Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
account integration option.
• Select BlackBerry Enterprise Server as your
message redirection option.
3.Connect your handheld to your computer.
4.On the Windows taskbar, click Start.
5.Select Programs > BlackBerry > Desktop
Manager.
• When you are prompted to generate an
encryption key, follow the on-screen
instructions.
6
Setting up for email using BlackBerry
Internet Service
Use this option if one or more of the following
situations apply:
•You purchased your handheld in a store.
•You want to set up a new email account for
your handheld.
•You want to set up an existing email account
for your handheld.
Note: To use this option, you must subscribe to a
service that supports email setup using BlackBerry
Internet Service.
Create an account
Consult your service provider’s documentation for
more information on setting up BlackBerry
Internet Service.
Synchronize your handheld data
Install the BlackBerry Desktop Software to
synchronize and back up handheld personal
information management (PIM) data such as
contacts and appointments, or to reconcile the
status of messages.
1.Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2.Complete the on-screen instructions.
• Select BlackBerry Internet Service as your
account integration option.
3.Connect your handheld to your computer.
4.On the Windows taskbar, click Start.
5.Click Programs > BlackBerry > Desktop
Manager.
Note: See the
Help
synchronization.
BlackBerry Desktop Software Online
for more information on PIM
7
Frequently asked questions
Why does my handheld not turn on?
The power might be off. Press the Power button to
turn the power on.
The battery might not be charged. See “Charge
the battery” on page 3 for more information.
Remove and then reinsert the battery.
Why does my handheld not charge?
A connection might not be secure. Check that all
cables and plugs are fully inserted into ports and
power outlets.
3 for more information.
The battery might not be inserted properly.
Reinsert the battery so that the connectors align.
How do I correct the date and time?
1.In the handheld options, click Date/Time.
2.Set the date and time.
3.Click the trackwheel.
4.Click Save.
Why is there a book icon on the Home screen?
A new service book is available on your handheld.
Service books determine which services and
features are available on your handheld.
1.In the handheld options, click Service Book.
2.Click the service book beside the book icon.
3.Click Accept.
Why does the handheld screen turn off?
When you do not use your handheld for a period
of time, the screen turns off to conserve battery
power. Roll the trackwheel or press any key to turn
the screen on again.
See "Charge the battery" on page
Why can I not send or receive messages?
Verify that the handheld wireless radio is on and
that you are in a wireless coverage area. See the
inside front cover of this guide for more
information on the wireless radio and levels of
wireless coverage.
Verify that you have integrated your handheld
with an email account.
page 4 for more information.
How do I connect my handheld to the
BlackBerry Desktop Software?
If the desktop software is installed on your
computer, your handheld should connect to the
desktop software automatically when you connect
your handheld to the computer. If your handheld
does not connect, open the BlackBerry Desktop
Software.
1.Click Options > Connection Settings.
2.In the drop-down list, click the correct port.
3.Click Connect.
If the connection problems continue, close the
BlackBerry Desktop Software and disconnect your
handheld. Open the desktop software again and
reconnect your handheld. Verify that all
connections are secure.
What is the BlackBerry Desktop Redirector?
If you use Microsoft Outlook (Workgroup
installation) with an account on a Microsoft
Exchange Server version 5.5 or later and your
handheld is not enabled on a BlackBerry
Enterprise Server, you can use the BlackBerry
Desktop Redirector to set up for message service
on your handheld.
1.Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
See “Set up email” on
8
2.Complete the on-screen instructions.
• Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
account integration option.
• Select BlackBerry Desktop Redirector as
your message redirection option.
3.Connect your handheld to your computer.
4.On the Windows taskbar, click Start.
5.Click Programs > BlackBerry > Desktop
Manager.
• When you are prompted to generate an
encryption key, follow the on-screen
instructions.
Your computer must be on and the BlackBerry
Desktop Redirector must be running to send and
receive messages on your handheld.
Can I set up for email using both BlackBerry
Enterprise Server and BlackBerry Internet
Service?
To set up using more than one service, complete
the steps in
Enterprise Server” on page 5 followed by the steps
in “Setting up for email using BlackBerry Internet
Service” on page 7.
Contact your service provider for more information
on availability and the fees that might be
associated with email setup using both BlackBerry
Enterprise Server and BlackBerry Internet Service.
“Setting up for email using BlackBerry
Customer support
BlackBerry support web site:
www.blackberry.com/support
How do I reset my handheld?
Only reset your handheld if the handheld does not
respond for more than a few minutes, or if your
system administrator or service provider has
advised you to reset your handheld.
To reset your handheld hardware and programs,
remove and then reinsert the battery.