BlackBerry 7100i User Guide v4.1

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BlackBerry 7100i

Version 4.1

User Guide

BlackBerry® 7100i Model Number: RAW20IN

Last modified: 13 February 2006

Part number: SWD_X_HH(EN)-068.003

At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1.

Send us your comments on product documentation:

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The BlackBerry device and/or associated software are protected by copyright, international treaties and various patents, including one or more of the fo llowing U.S. patents: 6, 278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318 ; D445,428; D43 3,460; D4 16,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a list of RIM [as hereinafter defined] patents.

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Certain features outlined in this document require a minimum version of BlackBerry Enterprise Server Software, BlackBerry Desktop Software, and/or BlackBerry Handheld Software and may require additional development or third-party products and/or services for access to corporate applications.

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1 Enterprise activation............................................................................................................................................9

2 Phone..................................................................................................................................................................... 11

3 Email messages .................................................................................................................................................. 19

4 PIN messages ...................................................................................................................................................... 25

5 SMS messages.....................................................................................................................................................27

6 MMS messages....................................................................................................................................................29

7 Search...................................................................................................................................................................33

8 Attachments ........................................................................................................................................................35

9 Synchronizing data ............................................................................................................................................39

10 Backing up and restoring device data .............................................................................................................41

11 Typing ...................................................................................................................................................................43

12 Walkie-Talkie.......................................................................................................................................................47

13 Browser................................................................................................................................................................ 49

14 Downloading .......................................................................................................................................................53

15 Contacts ...............................................................................................................................................................55

16 Calendar .............................................................................................................................................................. 59

17 Tasks .....................................................................................................................................................................63

18 Memos ................................................................................................................................................................. 65

19 Alarm.....................................................................................................................................................................67

20 Calculator............................................................................................................................................................ 69

21 Bluetooth............................................................................................................................................................... 71

22 Date and time...................................................................................................................................................... 73

23 Profiles.................................................................................................................................................................. 75

24 Screen display ..................................................................................................................................................... 79

25 Language...............................................................................................................................................................81

26 Power and battery ..............................................................................................................................................83

27 Network coverage ..............................................................................................................................................85

28 SIM card ...............................................................................................................................................................87

29 Security ............................................................................................................................................................... 89

30 Third-party program control............................................................................................................................ 95

31 BrickBreaker ....................................................................................................................................................... 99

32 Service books......................................................................................................................................................101

33 Frequently asked questions............................................................................................................................ 103

34 General — frequently asked questions......................................................................................................... 105

35 Phone — frequently asked questions............................................................................................................ 107

36 Email and PIN messages — frequently asked questions ..........................................................................109

37 SMS messages — frequently asked questions.............................................................................................. 115

38 MMS messages — frequently asked questions ............................................................................................ 117

39 Attachments — frequently asked questions .................................................................................................119

40 Synchronization — frequently asked questions.......................................................................................... 123

41 Walkie-Talkie — frequently asked questions................................................................................................127

42 Browser — frequently asked questions......................................................................................................... 129

43 Contacts — frequently asked questions ....................................................................................................... 133

44 Calendar — frequently asked questions....................................................................................................... 135

45 Bluetooth — frequently asked questions ......................................................................................................137

46 Security — frequently asked questions ........................................................................................................ 139

47 Shortcuts .............................................................................................................................................................141

48 Legal notice ....................................................................................................................................................... 143

Index ................................................................................................................................................................... 145

Enterprise activation

About enterprise activation

Activate the device over the wireless network

Verify activation status

About enterprise activation

Use the enterprise activation feature to integrate your BlackBerry® device with your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® Groupwise® email account if you have access to a BlackBerry Enterprise Server™ version 4.0 or later. You can also use the enterprise activation feature to load or restore device data that is saved as part of an automatic wireless backup, personal information management synchronization, or wireless email reconciliation.

If you have access to a BlackBerry Enterprise Server version 4.0 or later, and Enterprise Activation does not appear in the device options, verify with your service provider that your device is provisioned for enterprise activation. If your device is provisioned for the service and the option does not appear, contact your system administrator.

If you do not have access to a BlackBerry Enterprise Server version 4.0 or later, see the printed documentation that accompanied your device for more information about integrating your device with an email account.

2. In the device options, click Advanced Options.

3. Click Enterprise Activation.

4. Type your corporate email address and the password provided to you by your system administrator.

5. Click the trackwheel.

6. Click Activate.

Note:

Limit the use of your BlackBerry® device until enterprise activation is complete.

Related topic

Why are some messages already on my device? (See page 110.)

Verify activation status

If the BlackBerry® device has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to check the activation status.

If Enterprise Activation does not appear on the Home screen, in the device options, click Enterprise

Activation to check the activation status.

Activate the device over the wireless network

1. Verify that you are in a wireless coverage area and that your BlackBerry® device is connected to the wireless network.

User Guide

Phone

Find your phone number

Make phone calls

Make emergency calls

Acquire the GPS position of your device

Change the privacy setting for location-based services

Make calls using speed dial

Check voice mail

Answer calls

Mute calls

Place calls on hold

Adjust the phone volume

Turn on and off speakerphone

Alternate between two calls

Use other programs during calls

Dial using letters

Make three-way calls

Assign speed dial numbers to keys

Log calls

Forward calls

Set call waiting

Set default country and area codes

Set corporate extension dialing

Set voice mail options

Set the TTY option

Turn on telecoil mode

Reset call timers

Phone shortcuts

Phone — frequently asked questions

Find your phone number

In the phone, the My Number field displays your phone number.

Make phone calls

On the Home screen, type a phone number. Press the

Send key. To end the call, press the End key.

Notes:

Press the Send key on any screen to open the phone.

Select a contact, call log, or phone number link on any screen and press the Send key to make a call.

Related topics

Add pauses or waits (See page 57.)

Can I use the phone when the device or keyboard is locked? (See page 107.)

Make emergency calls

You should be able to make emergency calls even if your BlackBerry® device is locked or the SIM card is not inserted. If your device is not connected to the wireless network, it should connect automatically when the emergency call is initiated.

To make an emergency call, perform one of the following actions:

Set the default call volume

User Guide

• Unlocked keyboard or device: In the phone, type the emergency number. Press the Send key.

• Locked keyboard or device: Click the trackwheel. Click Emergency Call. Click Yes.

Note:

Emergency calls can only be made to official emergency access numbers, for example 911 in North America.

Related topic

About A-GPS support (See page 12.)

About A-GPS support

Depending on your service provider, your BlackBerry® device might be enabled with Assisted Global Positioning System (A-GPS) support.

If your device is enabled with A-GPS support, when you make an emergency call from your device, an emergency operator should be able to estimate your approximate location (subject to A-GPS limitations).

Warning:

In an emergency, always provide detailed information about your location to the emergency operator. Because of certain limitations in A-GPS technology and emergency infrastructure, the emergency operator might not be able to estimate your location using only A-GPS information.

Acquire the GPS position of your device

Your BlackBerry® Global Positioning System (GPS) location is determined using information from GPS satellites, and it is expressed as a longitude and latitude. To acquire your BlackBerry satellite position, in the device options, click Location Based Services. Click the trackwheel. Click Refresh GPS.

Note:

If you cannot acquire your BlackBerry satellite position by clicking Refresh GPS, try again when your BlackBerry device is exposed to a wide area of open sky.

Related topics

About A-GPS support (See page 12.)

Change the privacy setting for location-based services (See page 12.)

About location-based services

The privacy setting for location-based services controls whether programs on your BlackBerry® device can use the GPS position of your device. For example, a program could use the GPS position of your device to give you driving directions.

Change the privacy setting for location-based services

To set the privacy level for location-based services on your BlackBerry® device, in the device options, click Location Based Services. Perform one of the following actions:

• To be prompted each time a location-based

service program wants to use the GPS position of your device, set the Privacy Setting field to By Permission. Click the trackwheel. Click Save.

• To prevent location-based service programs from

using the GPS position of your device, set the Privacy Setting field to Restricted. Click the trackwheel. Click Save.

• To always allow location-based service programs

to use the GPS position of your device, set the Privacy Setting field to Unrestricted. Click the trackwheel. Click Save.

2: Phone

Note:

If you set the privacy level for location-based services on your device to By Permission or Restricted, and you make an emergency call from your device, an emergency operator should still be able to estimate your approximate location (subject to A-GPS limitations).

Related topic

About location-based services (See page 12.)

Make calls using speed dial

In the phone, hold the key that is assigned to the contact or phone number.

Note:

You can also use speed dial to make a phone call on the Home screen or in a messages list.

Related topics

Assign speed dial numbers to keys (See page 14.)

Change speed dial numbers (See page 14.)

• To end your current call and answer the incoming

call, click Answer - Drop Current.

• To place the current call on hold and answer the

incoming call, click Answer - Hold Current.

To end a call, press the End key.

Note:

You can also press the Send key to answer a call. If you are already connected to a call and you receive another call, press the Send key to place the current call on hold and answer the incoming call.

Related topics

Can I use the phone when the device or keyboard is locked? (See page 107.)

Use Bluetooth wireless technology during a call (See page 72.)

Mute calls

To mute a call, click the trackwheel. Click Mute. To turn mute off, click the trackwheel. Click Turn Mute

Off.

Check voice mail

On the Home Screen, click Voicemail.

Note:

The Voicemail icon is unavailable if no voice mail number is specified.

Related topic

Set voice mail options (See page 16.)

Answer calls

To answer a call, click Answer. If you do not want to answer a call, click Ignore.

If you are already connected to a call and you receive another call, perform one of the following actions:

Place calls on hold

To place a call on hold, click the trackwheel. Click

Hold. To resume the call, click the trackwheel. Click Resume.

Adjust the phone volume

During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume.

Turn on and off speakerphone

To turn on speakerphone, during a call, press the Speakerphone button.

To turn off speakerphone, during a call, press the Speakerphone button again.

User Guide

Warning:

Do not hold the BlackBerry® device near your ear while you use speakerphone. Hearing damage can occur. See the BlackBerry Safety and Product Information Booklet for more information about using speakerphone safely.

Related topic

Use Bluetooth wireless technology during a call (See page 72.)

Alternate between two calls

To alternate between two connected calls, click the trackwheel. Click Swap.

Use other programs during calls

To use other device programs during a call, click the trackwheel. Click Home Screen.

Dial using letters

To type letters when dialing a phone number, use the multi-tap input method. Hold the Alt key. To type the first letter on the key, press the key once. To type the second letter on the key, press the key twice.

Note:

When you type a letter in a phone number, your BlackBerry® device dials the number that is associated with the letter on a conventional phone keypad.

Make three-way calls

1. During a call, press the Send key.

2. Type a phone number or select a contact.

3. Press the Send key.

4. During the second call, click the trackwheel.

5. Click Join.

Note:

To use this feature, your SIM card must be provisioned for three-way calling. Contact your service provider for more information.

Assign speed dial numbers to keys

1. In the phone, click the trackwheel.

2. Click View Speed Dial List.

3. Click an unassigned key.

4. Click New Speed Dial.

5. Click a contact.

6. Click Add Speed Dial To <contact name>.

Note:

To assign a contact or phone number from the phone to a speed dial key, select a contact or phone number. Hold an unassigned key. Click OK.

Related topic

Change speed dial numbers (See page 14.)

Change speed dial numbers

In the phone, click the trackwheel. Click View Speed Dial List. Click a contact or phone number. Perform

one of the following actions:

• To change the contact that is assigned to a speed

dial key, click Edit. Click a new contact. Click Add

Speed Dial To <contact name>.

• To assign the contact to a different speed dial key,

click Move. Roll the trackwheel to move the contact. Click the trackwheel.

• To delete a contact from the speed dial list, click

Delete.

About call logs

Call logs appear when you open the phone. Missed call logs also appear in a messages list.

2: Phone

Log calls

To set whether call logs appear in a messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in a messages list. Press the Space key.

If you do not want any call logs to appear in a messages list, select None. Press the Space key.

Related topics

About call logs

Manage call logs (See page 15.)

Can I set the phone to display frequently called numbers? (See page 108.)

How do I change how long messages and phone call logs remain in a messages list? (See page 112.)

Manage call logs

In the phone, or in a messages list, open a call log. Click the trackwheel. Perform one of the following actions:

• To add notes to the call log, click Add Notes.

• To edit call log notes, click Edit Notes.

• To forward call log notes, click Forward.

• To delete call log notes, in the open call log, click

the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.

Note:

You cannot add notes to Walkie-Talkie call logs.

Forward calls

1. In the phone options, click Call Forwarding.

2. Click the type of calls to forward.

3. Click Do Not Forward or the current forwarding

phone number.

4. Click Change Number.

5. Click a forwarding phone number.

6. Click the trackwheel.

7. Click Save.

Note:

Before you enable call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for your call forwarding profiles might already be specified. You might not be able to change them or add new ones. Contact your service provider for more information.

Related topics

Add call forwarding phone numbers (See page 15.)

Delete call forwarding phone numbers (See page 15.)

Can I use call forwarding? (See page 108.)

How do I edit the phone number to which my calls are forwarded? (See page 108.)

Add call forwarding phone numbers

1. On the Call Forwarding screen, click a type of

calls to forward.

2. Click New Number.

3. Type a phone number.

4. Press the Enter key.

5. Click the trackwheel.

6. Click Close.

Related topic

How do I edit the phone number to which my calls are forwarded? (See page 108.)

Delete call forwarding phone numbers

On the Call Forwarding screen, click the current call forwarding number. Click Edit Numbers. Click a phone number. Click Delete.

User Guide

Related topic

How do I edit the phone number to which my calls are forwarded? (See page 108.)

Set call waiting

In the phone options, click Call Waiting. Set the Call Waiting Enabled field to Yes. Click the trackwheel. Click Save.

Related topic

Can I use call waiting? (See page 108.)

About smart dialing

You can specify default country and area codes so that any numbers that are specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly.

If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the

X key and type the extension number.

Warning:

If you roam to another country and you change your smart-dialing options, phone numbers for contacts in your address book might not be dialed correctly.

Related topic

About smart dialing (See page 16.)

Set corporate extension dialing

1. In the phone options, click Smart Dialing.

2. In the Number field, type the main phone number

for a corporation.

3. Set how long the BlackBerry® device waits before

dialing an extension.

4. In the Extension Length field, set the default

length for extensions.

5. Click the trackwheel.

6. Click Save.

Related topic

About smart dialing (See page 16.)

Set default country and area codes

1. In the phone options, click Smart Dialing.

2. Set the Country Code and Area Code fields.

3. In the National Number Length field, set the

default length for phone numbers in your country.

4. Click the trackwheel.

5. Click Save.

Note:

When you calculate the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.

Set voice mail options

In the phone options, click Voicemail. Type a voice mail access number and any additional numbers, such as a password or extension. Click the trackwheel. Click

Save.

Notes:

If your SIM card is provisioned for voice mail, the voice mail access number might already appear on the screen. If your BlackBerry device is configured to enable you to edit the voice mail number on your SIM card, the edits are saved on your SIM card. Contact your service provider for more information about voice mail for your SIM card.

If your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system.

2: Phone

About TTY

You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your BlackBerry® device to a TTY device, calls that you receive on your device are converted to text.

When TTY is enabled, an indicator appears in the device status section of the screen.

Note:

The TTY option is only available on some BlackBerry® devices. Contact your service provider for more information.

Set the TTY option

In the phone options, click TTY. Set the TTY Mode field. Click the trackwheel. Click Save.

Related topics

About TTY (See page 17.)

Can I use a TTY device with my device? (See page 108.)

About telecoil mode

In telecoil mode, the magnetic signal of the BlackBerry® device is modified to an appropriate level and frequency response to be picked up by hearing aids that are equipped with telecoils.

When telecoil mode is turned on, an indicator (H-T) appears in the device status section of the screen.

Turn on telecoil mode

In the phone options, click Hearing Aid Mode. Set the Mode Enabled field to Telecoil. Click the trackwheel. Click Save.

Related topic

About telecoil mode (See page 17.)

About default call volume

You can specify a default volume level that is used for all calls, even if you adjusted the volume during a previous call.

Set the default call volume

In the phone options, click General Options. Set the Default Call Volume field. Click the trackwheel. Click Save.

Related topic

About default call volume (See page 17.)

Reset call timers

1. In the phone, click the trackwheel.

2. Click Status.

3. Click Last Call or Total Calls.

4. Click Clear Timer.

5. Click the trackwheel.

6. Click Save.

Phone shortcuts

To open the phone, press the Send key.

To end a call, press the End key.

To call a selected contact or phone number, press the Send key.

To call a speed dial number, hold the assigned key.

To add an extension to a phone number, press the X key. Type the extension number.

To call your voice mail access number, hold 1.

To type a letter in a number field, hold the Alt key. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

To turn mute on and off during a call, press the exclamation point (!) key.

User Guide

To turn speakerphone on and off during a call, press the Speakerphone button.

To change the volume during a call, roll the trackwheel.

To move to the top of the call log list in the phone, press the Space key.

To insert a wait when typing a phone number, press the exclamation point (!) key.

To insert a pause when typing a phone number, press the comma (,) key.

To insert a plus sign (+) when typing a phone number, hold 0.

Email messages

Open messages

Send email messages

Save draft messages

Add multiple contacts to a message

Set the importance level

Resend sent messages

Resend pending messages

Manage messages

File messages

View filed messages

Delete multiple messages at one time

Mark messages as opened or unopened

Search the messages list

Save a copy of messages sent from the device

Add an auto signature

Set an out-of-office reply

Create filters

Set folder redirection

Show or hide the number of new or unread messages

Hide the unread message indicator

Messages shortcuts

Email and PIN messages — frequently asked questions

Open messages

An unopened message appears in a messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.

Note:

If your BlackBerry® device is integrated with more than one email account, you might be able to open messages from the message list for a specific email account.

Send email messages

1. In a messages list, click the trackwheel.

2. Click Compose Email.

3. In the To field, type an email address or a contact name.

4. Click the trackwheel.

5. Type a message.

6. Click the trackwheel.

7. Cl i ck Send.

Notes:

If a list of names appears as you type a contact name, click a name to add that contact to your message.

If your BlackBerry® device is integrated with more than one email account, you can select an account to send the message from. At the top of the message, in the Send Using field, press the Space key until the preferred email account appears. You might also be able to send messages from the message list for a specific email account.

Related topic

Search for contacts in your company address book (See page 57.)

User Guide

Save draft messages

To save a draft of a message, click the trackwheel. Click Save Draft.

Add multiple contacts to a message

To add multiple contacts to a message, in a blank To or CC field, type an email address, PIN number, or a

contact name.

To add a blind carbon copy (BCC) recipient, click the trackwheel. Click Add Bcc.

To attach a contact to a message, click the trackwheel. Click Attach Address.

Set the importance level

1. When composing a message, click the trackwheel.

2. Click Options.

3. Set the Importance field to High or Low.

4. Click the trackwheel.

5. Click Save.

Resend sent messages

To change the text in a sent message and resend it, in the open message, click the trackwheel. Click Edit. Change the text. Send the message.

To change the recipient of a sent message and resend it, in the open message, click the trackwheel. Click Edit. Click a contact. Click Change Address. Click a new contact. Send the message.

To resend your message to the same contact, in the open message, click the trackwheel. Click Resend.

Resend pending messages

Messages that appear in a messages list with a clock icon are pending and should be resent automatically. To manually resend the message, in the open message, click the trackwheel. Click Resend. If your message cannot be sent after a period of time, you receive a message indicating that the message was not sent successfully.

Manage messages

Open a message. Click the trackwheel. Click one of the following menu items:

•Save

•Reply

•Forward

•Forward As

•Reply To All

• Delete

Notes:

To remove the original message from a reply, click the trackwheel. Click Delete Original Text.

If your BlackBerry® device is integrated with more than one email account, you might be able to manage messages from the message list for a specific email account.

File messages

To file a message, click the message. Click File. Click a folder. Click File.

Notes:

To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.

3: Email messages

Related topics

Can I file messages? (See page 111.)

View filed messages (See page 21.)

View filed messages

To display all filed messages in a messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No. Click the trackwheel. Click Save.

To view messages that are stored in a specific folder, in a messages list, click the trackwheel. Click View

Folder. Click a folder. Click Select Folder.

Delete multiple messages at one time

To delete multiple messages, hold the Shift key and select messages. Press the Backspace/Delete key.

To delete messages that you sent or received prior to or on a specific date, click a date field. Click Delete

Prior.

Note:

When your email messages are reconciled between your BlackBerry® device and your desktop email program, any messages that you have deleted from your device using the Delete Prior option are not deleted from your desktop email program.

Save a copy of messages sent from the device

In the messages options, click Email Settings. Set the Save Copy In Sent Folder field to Yes. Click the trackwheel. Click Save.

Note:

Copies of sent messages are stored in the Sent Items folder in your desktop email program.

About auto signatures

Your auto signature is added to your email messages after you send them. The auto signature does not appear on your BlackBerry® device when you compose the message.

To add an auto signature from your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Add an auto signature

1. In the messages options, click Email Settings.

2. Set the Use Auto Signature field to Yes.

3. Type an auto signature.

4. Click the trackwheel.

5. Click Save.

Related topic

Reconcile deleted messages (See page 39.)

Mark messages as opened or unopened

To change the status of a message, click a message. Click Mark Opened or Mark Unopened.

To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.

Note:

You can also add an auto signature in the BlackBerry Desktop Software. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to add an auto signature.

Related topic

About auto signatures (See page 21.)

User Guide

About out-of-office replies

The out-of-office reply should be sent automatically to a contact the first time that contact sends you an email message.

To set an out-of-office reply on your BlackBerry® device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Set an out-of-office reply

1. In the messages options, click Email Settings.

2. Set the Use Out Of Office Reply field to Yes.

3. Type a reply.

4. If you use an IBM® Lotus Notes® desktop email program, in the Until field, set the date on which the out-of-office reply should be turned off.

5. Click the trackwheel.

6. Click Save.

Note:

You can also set an out-of-office reply in your desktop email program. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to set an out-of-office reply.

Related topic

About out-of-office replies (See page 22.)

About filters

You can create filters to specify which email messages are forwarded to your BlackBerry® device and which messages remain in your desktop email program. To forward messages to your device, when creating a filter, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header

only (sends messages with only the To, Sent, and From fields).

If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.

Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one should be applied first by placing that filter higher in the list.

To create filters on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Create filters

1. In the messages options, click Email Filters.

2. Click the trackwheel.

3. Click New.

4. Set the filter information.

5. Click the trackwheel.

6. Click Save.

Notes:

To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click Continue.

To make the filter detect messages from multiple contacts, use semicolons to separate contacts in the From or Sent to fields.

You can also use the BlackBerry Desktop Software to create filters. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to create filters.

Related topics

About filters (See page 22.)

Manage filters (See page 23.)

Create filters quickly (See page 23.)

3: Email messages

Manage filters

Click a filter. Perform one of the following actions:

• To turn on the filter, select a filter. Press the Space key.

• To view and edit a filter, click a filter. Click Edit.

• To move the filter higher or lower in the list, click the filter. Click Move. Roll the trackwheel to move the filter. Click the trackwheel.

• To delete the filter, click a filter. Click Delete.

Create filters quickly

In a messages list, click a message on which to base your filter. Perform one of the following actions:

• To create a filter based on the sender, click Filter

Sender. Type a title. Click the trackwheel. Click Save.

• To create a filter based on the subject, click Filter Subject. Type a title. Click the trackwheel. Click Save.

About folder redirection

If rules within your desktop email program direct new messages into different folders, you must specify which folders should forward messages to your BlackBerry® device.

To set folder redirection on your device, your device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later.

Set folder redirection

1. In the messages options, click Email Settings.

2. Click the trackwheel.

3. Click Folder Redirection.

4. Select the check boxes beside the folders from which messages should be forwarded.

5. Click the trackwheel.

6. Click Save.

Notes:

Make sure that you select the Inbox check box. If you do not select the Inbox check box, messages are not forwarded from this folder.

To select all your folders for redirection, including your Sent Items folder, select the Select All check box. Messages that are sent from your desktop email program also appear on your BlackBerry® device.

You can also use the BlackBerry Desktop Software to specify folder redirection settings. If you use the BlackBerry Internet Service™, log in to your account using a desktop browser to specify folder redirection settings.

Related topics

About folder redirection (See page 23.)

How do I stop messages that are sent from my desktop email program from appearing on my device? (See page 113.)

How do I make changes to the folders on my device? (See page 113.)

Show or hide the number of new or unread messages

Unread messages are messages that you have not opened. New messages are messages that your BlackBerry® device has received since you last opened the messages list.

1. In a message list, click the trackwheel.

2. Click Options.

3. Click General Options.

4. In the Display Message Count field, perform one of the following actions:

• To display counts for new messages, select

New.

User Guide

• To display counts for unread messages, select

Unread.

• To never display counts, select None.

5. Click the trackwheel.

6. Click Save.

Hide the unread message indicator

1. In a message list, click the trackwheel.

2. Click Options.

3. Click General Options.

4. Set the Display New Message Indicator field to

No.

5. Click the trackwheel.

6. Click Save.

Note:

The Display New Message Indicator field appears only if the Display Message Count field is set to Unread.

Messages shortcuts

To open a selected message, press the Enter key.

To compose a message from the messages list, press the comma (,) key.

To reply to a message, press the exclamation point (!) key.

To forward a message, press the period (.) key.

To reply to all, press the question mark (?) key.

To move down a page, press 9.

To move up a page, press 3.

To view sent messages or call logs for outgoing phone calls, in the messages list, press the Alt key + the period (.) key.

To view received messages or call logs for incoming phone calls, in the messages list, press the Alt key + 3.

To view voice mail messages, in the messages list, press the Alt key + 7.

To move to the last cursor position in a received message, press 5.

PIN messages

About PIN messages

Find your PIN

Open messages

Send PIN messages

Save draft messages

Add multiple contacts to a message

Resend sent messages

Manage PIN messages

Delete multiple messages at one time

Mark messages as opened or unopened

Search the messages list

Show or hide the number of new or unread messages

Hide the unread message indicator

Messages shortcuts

Email and PIN messages — frequently asked questions

About PIN messages

A personal identification number (PIN) uniquely identifies each BlackBerry® device on the network. If you know the PIN of another BlackBerry device user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.

When your PIN message is delivered to the recipient, in a messages list, a D appears with a check mark beside the PIN message.

Find your PIN

In the device options, click Status.

Note:

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your PIN appears on the Enterprise Activation screen.

Send PIN messages

1. In a messages list, click the trackwheel.

2. Click Compose PIN.

3. In the To field, type a PIN or a contact name.

4. Type a message.

5. Click the trackwheel.

6. Click Send.

Note:

If a list of names appears as you type a contact name, click a name to add that contact to your message.

Manage PIN messages

Open a message. Click the trackwheel. Click one of the following menu items:

•Save

•Reply

•Forward

•Forward As

•Reply To All

• Delete

User Guide

Note:

To remove the original message from a reply, click the trackwheel. Click Delete Original Text.

SMS messages

About SMS messages

Find your SMS number

Open SMS messages

Manage messages

Show or hide the number of new or unread messages

Hide the unread message indicator

Messages shortcuts

SMS messages — frequently asked questions

About SMS messages

With an SMS-compatible phone number, you can receive short message service (SMS) messages. An SMS-compatible number is a phone number that your service provider has enabled for SMS.

Find your SMS number

In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for SMS, this number is also your SMS number.

• Save

• Delete

Open SMS messages

An unopened SMS message appears in a messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

Manage messages

Open a message. Click the trackwheel. Click one of the following menu items:

User Guide

MMS messages

About MMS messages

Find your MMS number

Open MMS messages

Send MMS messages

Send MMS messages from the browser, pictures list, or calendar

Save draft messages

Add multiple contacts to a message

Set the importance level

Set delivery and read notification

Manage MMS message attachments

Show or hide the number of new or unread messages

Hide the unread message indicator

Messages shortcuts

Manage MMS messages

About MMS messages

With an MMS-compatible number, you can send and receive multimedia message service (MMS) messages. An MMS-compatible number is a phone number that your service provider enables for MMS.

If your service provider supports MMS, you can send MMS messages that contain .jpg, .gif, .wbmp, .png, .smil, .midi, .wav, .vcf (vCard®), or .vcs (vCalendar®) content and receive MMS messages that contain .jpg, .gif, .wbmp, .png, .midi, .wav, .txt, .vcf, .vcs, or .smil content.

You can add one or more images that are not copyright protected to an MMS message, but the message cannot exceed 300 KB.

You can only send non recurring appointments in MMS messages. If you attach a meeting, the attendees are removed.

Find your MMS number

In the phone, the My Number field displays your phone number. If your BlackBerry® device is enabled for MMS, this number is also your MMS number.

Open MMS messages

An unopened MMS message appears in a messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

If MMS content does not appear when you open the message, click the trackwheel. Click Retrieve.

Send MMS messages

1. In a messages list, click the trackwheel.

2. Click Compose MMS.

3. Click [Use Once].

4. Click MMS.

5. Select a send method.

6. Type an MMS-compatible phone number or an

email address.

7. Click the trackwheel.

8. Click Continue.

User Guide

9. Type a message.

10. Click the trackwheel. 11 . Click Attach Address, Attach Appointment,

Attach Picture, or Attach Audio.

12. Click a contact, appointment, image, or audio file.

13. Click Continue.

14. Click the trackwheel.

15. Click Send.

Notes:

If you have added contacts to the address book, you can select a contact from the list after you click

Compose MMS.

To send an MMS message quickly from the phone, type an MMS-compatible phone number. Click the trackwheel. Click MMS<XXXXXXX>.

If you attach image files, you can set the duration that each picture displays when the recipient opens the MMS message. In a Slide Duration field, press the

Space key.

Related topic

Can I send and receive MMS messages? (See page 117.)

Send MMS messages from the browser, pictures list, or calendar

1. In the browser or pictures list, click an image. In

the calendar, click an appointment.

2. Click Send As MMS.

3. Add a contact.

4. Type a message.

5. Click the trackwheel.

6. Click Send.

Set delivery and read notification

1. When composing an MMS message, click the

trackwheel.

2. Click Options.

3. Set the Confirm Delivery and Confirm Read

fields.

4. Click the trackwheel.

5. Click Save.

Related topic

Can I configure notification for all MMS messages? (See page 117.)

Manage MMS message attachments

In an open message, click an image or a vCalendar or vCard attachment. Click View Image, View Appointment, or View Address. Click the trackwheel. Click one of the following menu items:

• Save

• Add To Calendar

• Add Contact

Notes:

Images are saved in the pictures list.

To play an audio file, click Play. Roll the trackwheel to increase or decrease the volume. To stop playing the file, click the trackwheel.

To adjust the volume in an MMS message that contains .smil content, click the volume field in the top right corner of the slide. Click Change Option. Click a volume level.

Manage MMS messages

In an open MMS message, click the trackwheel. Click one of the following menu items:

• Save

• Reply

• Forward

• Reply To All

• Delete

Notes:

When you reply to an MMS message, the previous message is not included.

You cannot edit the content of an MMS message that you forward. You can only forward an MMS message if the content is not copyright protected.

Additional options might also be available if the message contains .smil content.

6: MMS messages

User Guide

Search

About search

Search the messages list

Recall searches

Manage saved searches

Search for messages from a specific contact

Search for messages with a specific subject

Search for PIM items

Search shortcuts

About search

In a messages list, you can search using criteria that you set and you can save the search criteria for future use. You can also search for contacts or search for all messages that contain the same subject.

You can use the search program to search messages and personal information management (PIM) items, such as tasks, memos, contacts, and calendar entries, on your BlackBerry® device. You can also manage PIM items from the search results list.

Search the messages list

1. In a messages list, click the trackwheel.

2. Click Search.

3. Set the search criteria.

4. Click the trackwheel.

5. Click Search.

Notes:

To save a search after setting the search criteria, click the trackwheel. Click Save. Add a title and a shortcut key for your search. Click the trackwheel. Click Save.

If your BlackBerry® device is integrated with more than one email account, and you want to search for messages in a specific email account, set the Service field.

Related topics

Recall searches (See page 33.)

Manage saved searches (See page 33.)

Search for messages from a specific contact (See page

34.)

Search for messages with a specific subject (See page

34.)

Search for PIM items (See page 34.)

Recall searches

To view your saved searches, in a messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.

Manage saved searches

In the list of saved searches, click a search. Click one of the following menu items:

• Select Search

• Edit Search

• Delete Search

User Guide

Note:

To view the criteria of your last search quickly, in the list of searches, click the trackwheel. Click Last.

Related topic

Recall searches

Search for messages from a specific contact

To search for all messages received from a specific sender, in a messages list, click a message. Click

Search Sender.

To search for all messages sent to a specific recipient, in a messages list, click a message. Click Search

Recipient.

Note:

If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages from a specific contact, search from the main messages list.

Search for messages with a specific subject

To search for all messages with the same subject, click a message. Click Search Subject.

Search for PIM items

1. In the search program, in the Text field, type text to search for.

2. In the Name field, type a contact name to search for.

3. Select one or more programs.

4. Click the trackwheel.

5. Click Search.

Notes:

If you type more than one word in the Text or Name field, all the words must appear for the search to be successful.

File attachments are not searched when you search PIM items.

Related topic

How do I search for text in a file attachment? (See page 120.)

Search shortcuts

To search for text in a specific program, in the program, click the trackwheel. Click Find. Type the text.

To search for a contact, in a list of contacts, type the contact name or initials separated by a space.

To stop a search that is in progress, press the Escape button.

Note:

If your BlackBerry® device is integrated with more than one email account, you might be able to start a search from the message list for a specific email account. The device searches only for messages in that list. To search all email accounts for messages with a specific subject, search from the main messages list.

Attachments

About attachments

Open a file attachment

Open embedded content

View tables in attachments

View attachment information

Navigate spreadsheet attachments

Navigate image attachments

View presentations

Navigate presentation attachments

Manage vCard address book attachments

Attachments shortcuts

Attachments — frequently asked questions

About attachments

You can view several types of file attachments on your BlackBerry® device, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can also view .bmp, .gif, .jpg, .png, and .tif image attachments.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .wmf files on your device.

In a messages list, a paper clip icon appears beside messages with attachments.

Related topic

Can I view file attachments on my device? (See page

119.)

Open a file attachment

1. In a message, click the trackwheel.

2. Click Open Attachment.

3. Click the attachment.

4. Click Expand.

5. Perform one of the following actions:

• To open a table of contents for the file

attachment, click Table of Contents.

• To open the file attachment, click Full

Content.

6. Click Retrieve.

Note:

To reopen an image attachment quickly, in the message, click the attachment image. Click Open

Attachment.

Open embedded content

In an attachment, click a content link. Click Retrieve. To return to the attachment, press the Escape button.

Examples of embedded content include tables, images, footnotes, text boxes, or comments.

View tables in attachments

To preview a table that is embedded in a document, click the table link. Click Retrieve.

To view the full table in the table preview, click the Table Link link. Click Retrieve.

User Guide

View attachment information

To view the size, author, publication date, and other information about the attachment, open the attachment. Click the file name. Perform one of the following actions:

• If you have opened the complete file attachment, click View Info.

• If you have not opened the complete file attachment, click Retrieve Info.

Navigate spreadsheet attachments

To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.

To move to a specific cell in a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell coordinates. Click the trackwheel.

To display the contents of a cell in a spreadsheet, click the trackwheel. Click View Cell.

To view the previous worksheet in a workbook, click the trackwheel. Click Prev Sheet.

To view the next worksheet in a workbook, click the trackwheel. Click Next Sheet. If the next worksheet has not yet been retrieved, in the attachment, click the trackwheel. Click More.

To switch to a different worksheet in a workbook, click the trackwheel. Click Table of Contents. In the table of contents, click a worksheet. Perform one of the following actions:

• If the worksheet has been retrieved (underlined with a solid line), click View.

• If the worksheet has not been retrieved (underlined with a dashed line), click Retrieve.

To view all the worksheets in the table of contents, click the trackwheel. Click More.

Navigate image attachments

To pan horizontally across an image, hold the Alt key and roll the trackwheel.

To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.

To zoom to the original image size, click the trackwheel. Click Zoom 1:1.

To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.

To view an image in more detail after zooming in, click the trackwheel. Click Enhance.

To view an image at a higher resolution, click the trackwheel. Click Full Image.

To view the previous page in a multiple-page image, click the trackwheel. Click Prev Page.

To view the next page in a multiple-page image, click the trackwheel. Click Next Page. If the next page has not yet been retrieved, in the attachment, click the trackwheel. Click More.

To switch to a different page in a multiple-page image, click the trackwheel. Click Table of Contents. In the table of contents, click a page. Perform one of the following actions:

• If the page has been retrieved (underlined with a solid line), click View.

• If the page has not been retrieved (underlined with a dashed line), click Retrieve.

To view all the pages in the table of contents, click the trackwheel. Click More.

View presentations

To view a Microsoft® PowerPoint® presentation in its original format, in the presentation, click the trackwheel. Click View Slides.

To view a PowerPoint presentation as a slide show, in the presentation, click the trackwheel. Click Slide Show. If a slide is not downloaded automatically, click the trackwheel. Click Retrieve.

To view only text in a PowerPoint presentation, in the presentation, click the trackwheel. Click View Text.

To view both text and slides, in the presentation, click the trackwheel. Click View Both.

8: Attachments

Note:

To view more than the text of a PowerPoint presentation, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.

Related topic

Navigate presentation attachments (See page 37.)

Navigate presentation attachments

To view the next slide in a presentation, click the trackwheel. Click Next Slide.

To view the previous slide in a presentation, click the trackwheel. Click Prev Slide.

To stop a slide show, click the trackwheel. Click Close.

To zoom, rotate, enhance, or save a slide, in slide view or text and slide view, click a slide. Click View. Click the trackwheel. Click a menu item.

Note:

You can only navigate presentation attachments if your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later.

About vCard address book attachments

Address book attachments (vCard®.vcf files) contain contact information for a specific user. When you add a vCard attachment to your email message, recipients of your message can view and add your contact information to their BlackBerry® device address books. When you open a message that contains a vCard attachment, a book icon appears at the bottom of the message with the name of the attached contact.

Manage vCard address book attachments

To view a vCard® attachment, in an open message, click the attachment. Click View Attachment.

To add the contact information to your address book, in an address book attachment, click the trackwheel. Click Add to Address Book.

To update contact information, in an address book attachment, click the trackwheel. Click Update

Address.

Related topic

About vCard address book attachments (See page 37.)

Attachments shortcuts

To change the column size, press the exclamation point (!) key.

To move to a specific cell, press 5.

To display the contents of a cell, press the Space key.

To zoom into an image, press 3. To continue zooming into an image, hold the Shift key and roll the trackwheel.

To zoom out of an image, press 9. To continue zooming out of an image, hold the Shift key and roll the trackwheel.

To zoom to the original image size, press 5.

To rotate an image, press the period (.) key.

To view the next slide in a presentation, press 6.

To view the previous slide in a presentation, press 4.

To view a presentation as a slide show, press the question mark (?) key.

To stop a slide show, hold the Escape button.

To move between presentation views, in a presentation, press the Symbol key.

User Guide

Synchronizing data

About email reconciliation

Turn on wireless email reconciliation

Reconcile deleted messages

About PIM synchronization

Turn on wireless PIM synchronization

Synchronization — frequently asked questions

About email reconciliation

If you turn on email reconciliation, any messages that you file or delete on your BlackBerry® device should also be filed or deleted in your desktop email program. Likewise, any changes that you make to messages in your desktop email program should be reflected on your device.

If your device integration option supports wireless email reconciliation, changes are reconciled over the wireless network.

If your device integration option does not support wireless email reconciliation, changes can be reconciled using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information about manual email reconciliation.

Related topic

Can I reconcile email messages over the wireless network? (See page 123.)

Turn on wireless email reconciliation

In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On. Click the trackwheel. Click Save.

Note:

Set the wireless reconcile option for each email account that is integrated with your BlackBerry® device.

Related topic

Can I reconcile email messages over the wireless network? (See page 123.)

Reconcile deleted messages

To set how deleted messages are reconciled between your BlackBerry® device and desktop email program, in the messages options, click Email Reconciliation. Set the Delete On field. Click the trackwheel. Click

Save.

Note:

Set the email reconciliation option for each email account that is integrated with your device.

Related topic

Delete multiple messages at one time (See page 21.)

About PIM synchronization

You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your BlackBerry® device and in your desktop email program are similar.

User Guide

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and wireless PIM synchronization is turned on, PIM items should be synchronized over the wireless network. You can turn wireless PIM synchronization on and off using the device.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, calendar entries should be synchronized over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information about synchronizing PIM items manually or configuring wireless calendar synchronization using the BlackBerry Desktop Software.

Related topic

Can I synchronize PIM items over the wireless network? (See page 123.)

Turn on wireless PIM synchronization

In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. Click the trackwheel. Click Save.

If the Wireless Synchronization option does not appear on the BlackBerry® device, you can set wireless calendar synchronization using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information.

Related topic

Can I synchronize PIM items over the wireless network? (See page 123.)

Notes:

If you have been using your device with wireless PIM synchronization turned off or you are turning on wireless PIM synchronization for the first time, synchronize your device using the BlackBerry Desktop Software before you turn on wireless PIM synchronization.

If you turn on wireless PIM synchronization on the device, you cannot synchronize PIM items using the BlackBerry Desktop Software.

Backing up and restoring device data

About backing up and restoring device data

Restore device data

About backing up and restoring device data

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, settings on your device that are not saved in your desktop email program should be backed up over the wireless network. These settings include fonts, bookmarks, and other device settings. Information that is saved as part of personal information management (PIM) synchronization or wireless email reconciliation is not backed up.

If you are using the BlackBerry Desktop Software with your device, you can back up and restore your device data using the Backup and Restore tool. See the BlackBerry Desktop Software Online Help for more information about backing up and restoring device data manually.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later and your device data is lost or erased, you should be able to restore your device data (but not message data) using enterprise activation.

5. Click Activate.

Restore device data

1. In the device options, click Advanced Options.

2. Click Enterprise Activation.

3. Type your corporate email address and the password supplied by your system administrator.

4. Click the trackwheel.

User Guide

Typing

Type text

Cut or copy text

Paste text

About AutoText

Use AutoText

Create AutoText entries

Manage AutoText entries

Add entries to the custom word list

Manage the custom word list

Set the cursor speed

Typing shortcuts

Typing — frequently asked questions

Type text

To type in most fields, use the SureType™ input method. Press each letter key once until you have typed an entire word. When you use SureType technology, the letters on the screen should change automatically until the word is complete.

For example, to type the word run, press ER + UI + BN. Press the Space key.

If you type all the letters in a word and the word does not appear correctly, or if more than one word is available for the keys that you pressed, use the list that appears on the screen to build a word.

• To move through selections in the list, press the Next key. You can also roll the trackwheel to move forward and backward in the list.

• To choose a selection from the list and continue

typing the same word, press the Enter key or click the trackwheel.

• To choose a selection from the list and begin

typing a new word, press the Space key.

• To delete letters that you have typed, press the

Backspace/Delete key.

Related topic

Typing shortcuts (See page 45.)

Cut or copy text

1. Click the trackwheel.

2. Click Select.

3. Select text.

4. Click the trackwheel.

5. Click Cut or Copy.

Paste text

Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.

Related topic

Copy and paste calculations (See page 69.)

About AutoText

AutoText is designed to replace specific text that you type with the appropriate AutoText entry. Use AutoText to correct spelling and to replace abbreviations with complete words.

User Guide

Your BlackBerry® device has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the.

You can create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with

talk to you later.

Use AutoText

To use AutoText, type an AutoText entry. Press the

Space key.

Related topics

About AutoText (See page 43.)

Create AutoText entries (See page 44.)

Create AutoText entries

1. In the device options, click AutoText.

2. Click the trackwheel.

3. Click New.

4. In the Replace field, type the text to replace.

5. In the With field, type the text that should appear.

6. In the Using field, set whether the entry is

capitalized exactly as typed (Specified Case) or whether the entry is capitalized according to its context (SmartCase).

7. Set the language.

8. Click the trackwheel.

9. Click Save.

Related topic

What is the Insert Macro menu item? (See page 46.)

Manage AutoText entries

In the device options, click AutoText. Click an AutoText entry. Click one of the following menu items:

• Edit

• Delete

About the custom word list

When you type, the BlackBerry® device displays possible words and letter combinations in a list below the text. If you type a word or letter combination that the device does not recognize, the word or letter combination is added to the custom word list. The next time that you type the word or letter combination, you can select it from the list that appears.

You can also add entries manually to the custom word list.

If you do not use the words on the custom word list, they are deleted after a period of time.

Add entries to the custom word list

1. In the device options, click Custom Wordlist.

2. Click the trackwheel.

3. Click New.

4. Type a word or letter combination.

5. Click the trackwheel.

6. Click the trackwheel.

7. Click Save.

Related topic

About the custom word list (See page 44.)

Manage the custom word list

In the device options, click Custom Wordlist. Click an entry. Click one of the following menu items:

• Edit

• Delete

• Clear Custom Wordlist

11: Typing

Set the cursor speed

In the device options, click Screen/Keyboard. Set the Key Rate field. Click the trackwheel. Click Save.

Typing shortcuts

To type words quickly using the SureType™ input method, type the entire word before you attempt to make a correction.

To scroll through the list that appears when you type, press the Next key or roll the trackwheel.

To choose a selected item in the list that appears when you type, press the Enter key or click the trackwheel.

To finish typing a word and begin typing a new word, press the Space key.

To insert a period, press the Space key twice. The next letter is capitalized.

To capitalize a letter, hold the letter key until the capitalized letter appears.

To type the alternate character on a key, press the Alt key and press the character key.

To type a symbol, press the Alt key + the Symbol key. To view more symbols, press the Symbol key again. Type the letter that appears below the symbol.

To type an accent or special character, hold the letter key and roll the trackwheel. Click a selected character.

To insert the at sign (@) and periods in an Email field, press the Space key.

To turn on NUM lock, press the Shift key + the Alt key.

To turn off NUM lock, press the Alt key.

To switch between the SureType and multi-tap input methods in a text field, hold the * key.

To type a number in a number field, press a number key. You do not need to press the Alt key.

To type a letter in a number field, hold the Alt key and use the multi-tap input method. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

To type a password, use the multi-tap input method. To type the first letter on a key, press the letter key once. To type the second letter on a key, press the letter key twice.

To type a number in a password field, hold the Alt key and press the number key.

To switch between NUM lock and the multi-tap input method in a number or password field, hold the Shift key.

Typing — frequently asked questions

Can I turn off address book name recognition when I type?

Can I prevent words from being added to my custom word list automatically?

Can I change the order of items in the list that appears when I type?

How do I type a word that my device does not recognize?

Can I change the input method for my device?

What is the Insert Macro menu item?

How do I undo an AutoText change?

When I type words, an indicator appears at the end of the word list. What does this indicator mean?

Can I turn off address book name recognition when I type?

Your BlackBerry® device should recognize the names of contacts when you type them. To turn off address book name recognition, in the device options, click

Language. Click Input Options. Set the Use Address Book as Data Source field to Off. Save the changes.

User Guide

Can I prevent words from being added to my custom word list automatically?

Yes. In the device options, click Language. Click Input Options. Set the Auto Word Learning and Auto Word Learning from Messages fields to Off. Save the

changes.

Can I change the order of items in the list that appears when I type?

Yes. The most frequently chosen words or letter combinations appear at the top of the list. To set your BlackBerry® device so that frequently chosen items do not appear first, in the device options, click Language. Click Options. Set the Frequency Learning field to

Off.

How do I type a word that my device does not recognize?

Use the list to help you type text such as an unrecognized word, acronym, or web address. Press the first letter key once. To select a letter from the list, press the Next key. Press the subsequent letter key in the word. To select the correct letter combination from the list, press the Next key. Continue to type and select the correct letters until the text that you want to type appears in the list. To select from the list, press the Enter key.

To use the SureType input method in most fields except the password and number fields, in the device options, click Language. Set the Input Method to

<Language>. Save the changes.

What is the Insert Macro menu item?

The Insert Macro menu item enables you to insert common variables, such as the current date or current time, into your AutoText entries.

How do I undo an AutoText change?

If you type text and the AutoText feature automatically replaces it, you can undo the change by pressing the Backspace/Delete key twice.

When I type words, an indicator appears at the end of the word list. What does this indicator mean?

If the current input language of your BlackBerry® device is different from the default language of your device, a rectangle with the short form of the current input language appears in the word list.

Can I change the input method for my device?

Yes. Your BlackBerry® device uses the SureType™ input method in most text fields and the multi-tap input method in phone number and password fields.

To switch between input methods when you are typing, hold the * key.

To use the multi-tap input method in all fields, in the device options, click Language. Set the Input Method field to <Language> Multitap. Save the changes.

Walkie-Talkie

Find your Walkie-Talkie number

Send call alerts

Make Walkie-Talkie calls

Turn on and off speakerphone

Join Talkgroups

Call Talkgroups

Respond to Walkie-Talkie calls

Respond to Talkgroup calls

Respond to call alerts

Queue call alerts

Reset Walkie-Talkie call timers

Walkie-Talkie shortcuts

Walkie-Talkie — frequently asked questions

Find your Walkie-Talkie number

In the phone, click the trackwheel. Click Status. Your Walkie-Talkie number (PTT#) appears in the following format: <AreaID>*<NetworkID>*<MemberID>.

About call alerts

With Walkie-Talkie services, you can send a call alert to notify someone that you want to talk. Using a call alert allows the person to decide whether to respond.

Send call alerts

In the phone, type a Walkie-Talkie number (<AreaID>*<NetworkID>*<MemberID>). Click Alert. Press the Walkie-Talkie button.

Related topic

About call alerts (See page 47.)

Make Walkie-Talkie calls

In the phone, type a Walkie-Talkie number (<AreaID>*<NetworkID>*<MemberID>) or select a contact. To speak to your contact, hold the Walkie- Talkie button. Wait for the sound before you speak.

To listen to your contact, release the Walkie-Talkie button.

To end the call, press the End key. If you wait for a short period of time, the call should end automatically.

Note:

If a contact does not appear in the phone, click the trackwheel. Click Call From Address Book. Click a contact. Press the Walkie-Talkie button.

About Talkgroup calls

A Talkgroup call is a group call between members of a group that is created by your account administrator. To make or receive a group call, you must be a member of the Talkgroup and your service provider must support group calls.

Note:

All members of the Talkgroup can speak or listen during a group call, but only one member can speak at a time.

Join Talkgroups

In the phone, type # and the Talkgroup number. Click Join.

User Guide

Call Talkgroups

In the phone, type # and the number of a Talkgroup or select a Talkgroup number. To speak to your Talkgroup, hold the Walkie-Talkie button. Wait for the sound before you speak.

To listen to your Talkgroup, release the Walkie-Talkie button.

To end the call, press the End key. If you wait for a short period of time, the call should end automatically.

Notes:

To call a Talkgroup, you must have joined the Talkgroup.

If a Talkgroup does not appear in the phone, click the trackwheel. Click Call From Address Book. Select a contact who is a member of a Talkgroup. Press the

Walkie-Talkie button.

Related topics

About Talkgroup calls (See page 47.)

Join Talkgroups (See page 47.)

Respond to Walkie-Talkie calls

To speak to your contact, hold the Walkie-Talkie button. Wait for the sound before you speak.

To listen to your contact, release the Walkie-Talkie button.

Respond to Talkgroup calls

To speak to your Talkgroup, hold the Walkie-Talkie button. Wait for the sound before you speak.

To listen to your Talkgroup, release the Walkie-Talkie button.

Respond to call alerts

Press the Walkie-Talkie button. To speak to your contact, hold the Walkie-Talkie button. Wait for the sound before you speak.

To listen to your contact, release the Walkie-Talkie button.

Queue call alerts

If you do not want to respond to a call alert, in the Alert From dialog box, click Queue. The call alert appears in a messages list as an unopened message.

Reset Walkie-Talkie call timers

1. In the phone, click the trackwheel.

2. Click Status.

3. Click Last Walkie-Talkie Call or Total Walkie-

Talkie Calls.

4. Click Clear Timer.

5. Click the trackwheel.

6. Click Save.

Walkie-Talkie shortcuts

To talk to a selected contact or group using WalkieTalkie, hold the Walkie-Talkie button and speak.

To listen to a contact or group during a call, release the Walkie-Talkie button.

To alert a selected contact or group, click the trackwheel. Click Alert.

To turn speakerphone on and off during a call, press the Speakerphone button.

Related topic

About Talkgroup calls (See page 47.)

Browser

About the browser

Go to web pages

Use the browser

View images

Navigate images

Copy links, images, or web page addresses

Send links or images in email messages

Save images

Manage saved images

View files

Save web page requests

Create bookmarks

Manage bookmarks

Clear browser caches

About TLS

About WTLS

Browser shortcuts

Browser — frequently asked questions

About the browser

Your BlackBerry® device supports multiple browser types. Depending on your service provider and your integration option, more than one browser might appear. Your service provider might also change the browser name to reflect available services.

Use the WAP Browser on your device to view WML web pages.

Use the BlackBerry Browser to view HTML web pages. If your device is integrated with an account that uses the BlackBerry Enterprise Server™, the BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information.

Use the Internet Browser, which is available from some service providers, to view HTML web pages. Contact your service provider for more information about Internet Browser support.

Go to web pages

1. In the browser, click the trackwheel.

2. Click Go To.

3. Type a web address.

4. Click the trackwheel.

5. Click OK.

Notes:

To insert a period, press the Space key.

To insert a slash mark (/), press the Shift key + the Space key.

The Go To dialog box tracks the web addresses that you type. To go to a web page on the list, click the web address. Click OK.

Use the browser

To select text and images as you scroll through a web page, click the trackwheel. Click Select Mode.

To select only links and fields as you scroll through a web page, click the trackwheel. Click View Mode.

User Guide

To open the browser and display a list of useful bookmarks provided by your service provider, press the Convenience key.

To follow a link, click the link. Click Get Link.

To stop loading a web page, click the trackwheel. Click

Stop.

To view the previous web page in the history, click the trackwheel. Click Back.

To view the next web page in the history, click the trackwheel. Click Forward.

To go to your home page, click the trackwheel. Click

Home.

To view a list of the last 20 web pages that you visited, click the trackwheel. Click History.

To refresh the current web page, click the trackwheel. Click Refresh.

To view the address for the current web page, click the trackwheel. Click Page Address.

To view the address for a link, click the link. Click Link

Address.

To view the address for an image, click the image. Click Image Address.

To move the browser to the background to use another program, click the trackwheel. Click Hide.

To close the browser, click the trackwheel. Click Close.

Related topic

Navigate images (See page 50.)

Navigate images

To pan horizontally across an image, hold the Alt key and roll the trackwheel.

To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.

To zoom to the original image size, click the trackwheel. Click Zoom 1:1.

To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.

Note:

You can navigate full images or images in the pictures list.

Copy links, images, or web page addresses

On a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address.

To paste the address, place the cursor where you want to insert the copied text. Click the trackwheel. Click

Paste.

View images

To set how images load in your browser, in the browser options, click Browser Configuration. To load images while the page is loading, set the Show Images field. To show image placeholders if images do not load, set the Show Image Placeholders field to Yes. Click the trackwheel. Click Save.

To load some images after the web page is loaded, click the trackwheel. Click More Images. To load all the images, click the trackwheel. Click All Images.

To view an image on its own page, click the image. Click Full Image. To return to the web page, click the trackwheel. Click Back.

Related topic

How do I select images and text on a web page? (See page 130.)

Send links or images in email messages

1. On a web page, click a link or image.

2. Click Link Address or Image Address.

3. Click Send Address.

4. In the To field, type an email address or a contact name.

13: Browser

5. Type a message.

6. Click the trackwheel.

7. Cl i ck Send.

Note:

To send a web page address in a message, on the web page, click the trackwheel. Click Send Address. Type an email address or a contact name. Send the message.

Related topic

How do I select images and text on a web page? (See page 130.)

Save images

You can save .jpeg, .png, .gif, and .bmp web page images in the pictures list. On a web page, click an image. Click Save Image. After the image is saved in the pictures list, click the trackwheel. Click Save.

Note:

Depending on your service provider, you might not be able to save images.

Related topics

Set the Home screen background image (See page 79.)

Navigate images (See page 50.)

How do I select images and text on a web page? (See page 130.)

Manage saved images

In the pictures list, click an image. Click one of the following menu items:

• Open

•Delete

View files

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.1 or later, you can view .doc, .pdf, .ppt, .txt, .wpd, and .xls file types in the browser. On a web page, click the file link. Click Get Link.

Save web page requests

While a web page is loading, you can save the web page request in a messages list. Saving the request to the messages list enables you to use other programs while you are waiting for the web page to load. Click the trackwheel. Click Save Request.

You can also save a web page that has finished loading in a messages list. Saving a fully loaded web page enables you to open the text on the web page at any time. On the web page, click the trackwheel. Click

Save Page.

Note:

A saved web page displays content that was current at the time that the web page was saved. To update the content on a saved page, click the trackwheel. Click

Refresh.

Create bookmarks

On a web page, click the trackwheel. Click Add Bookmark.

Manage bookmarks

In the bookmarks list, click a bookmark. Click one of the following menu items:

• Edit Bookmark

• Delete Bookmark

Related topic

Organize bookmarks into folders (See page 52.)

User Guide

Organize bookmarks into folders

In the bookmarks list, click a folder. Perform one of the following actions:

• To add a folder, click Add Subfolder.

• To open a bookmark folder with subfolders, click

Expand.

• To close a bookmark folder with subfolders, click

Collapse.

• To rename a folder that you added, click the trackwheel. Click Rename Folder.

• To move a bookmark into a folder, click the bookmark. Click Move Bookmark. Roll the trackwheel to move the bookmark. Click the trackwheel.

Clear browser caches

In the browser options, click Cache Operations. Click the button for a type of cache.

About TLS

Transport Layer Security (TLS) is designed to provide additional authentication and security when you browse web pages using the BlackBerry Browser.

Browser shortcuts

To return to the last page that you viewed, press the Escape button.

To insert a period in the Go To dialog box, press the Space key.

To insert a slash mark (/) in the Go To dialog box, press the Shift key + the Space key.

To edit a web address in the Go To dialog box, hold the Alt key and roll the trackwheel. In the Go To field, edit the text. Click the trackwheel. Click OK.

To move to the next page in the history, press 6.

To move to the previous page in the history, press 4.

To move down a page, press 9.

To move up a page, press 3.

To view a file link, press the Enter key.

To stop a web page from loading, press the Escape button.

To move to a specific web page, press the period (.) key.

To move between full-screen mode and normal mode, press the exclamation point (!) key.

To close the browser, hold the Escape button.

Related topic

How do I set BlackBerry Browser security options? (See page 131.)

About WTLS

Wireless Transport Layer Security (WTLS) is the WAP Browser security layer that is designed to provide security for WAP services.

Related topic

How do I set WAP Browser security options? (See page

131.)

Downloading

Download programs

Manage programs

Prevent third-party programs from transmitting data

Download ring tones

Manage ring tones

Download background images

About browser push

Turn on browser push

Downloading — frequently asked questions

Download programs

On a web page, click a link for a program. Click Get Link. Click Download. Click OK.

Related topics

Why did a new program appear on my device? (See page 54.)

Legal notice (See page 143.)

Manage programs

To view a list of programs that are currently loaded on your BlackBerry® device, in the device options, click Advanced Options. Click Applications.

To view details for a third-party program, on the Applications screen, click the program. Click

Properties.

To delete a third-party program, click the program. Click Delete.

Related topic

Legal notice (See page 143.)

Download ring tones

1. On a web page, click a .mid or .wav file link.

2. Click Get Link.

3. Click Menu.

4. Click Save.

5. Type a name for the ring tone.

6. Click OK.

Note:

Your service provider might have supplied a link to a preferred vendor of ring tones. In profiles, click the trackwheel. Click Show Tunes. Click the trackwheel. Click Download Tunes.

Related topics

Can I listen to a ring tone before I download it? (See page 54.)

Manage ring tones (See page 75.)

About profiles (See page 75.)

Legal notice (See page 143.)

About browser push

Browser push is designed to enable you to receive content on your BlackBerry® device from web applications without requesting it. For example, you can receive updates or notifications for weather, stock quotes, or news.

User Guide

You can turn on browser push for your WAP Browser, your BlackBerry Browser, or both browser types. You can also set which hosts provide this information to you.

Set notification for different types of browser push information, including service load information (web pages or applications), service indication information (web page addresses or messages), or other types of information.

When you receive a notification, an icon should appear in a messages list.

If you set the browser push notification to Prompt, a dialog box appears when you receive a notification.

If you set the browser push notification to Auto, a dialog box might also appear, if specified by the sender.

If you set the browser push notification to Reject, you receive no additional notification.

Turn on browser push

1. In the device options, click Advanced Options.

2. Click Browser Push.

3. Select one or more of the check boxes.

4. Set the options for browser push notification

types.

5. Click the trackwheel.

6. Click Save.

Note:

If you turn on browser push notification for your WAP Browser, you can also select the Allow WAP Push Applications check box.

Related topics

About browser push (See page 53.)

About the browser (See page 49.)

Downloading — frequently asked questions

Why can’t I load new programs onto my device?

Why did a new program appear on my device?

What software version do I have on my device?

Can I listen to a ring tone before I download it?

Why can’t I load new programs onto my device?

Verify that your BlackBerry® device is connected to the wireless network. See the printed documentation that accompanied your device for more information about wireless coverage levels.

Your device must also have sufficient available memory to load a program.

If the program still does not load and your device is integrated with an account that uses the BlackBerry Enterprise Server™, certain programs might not be available to you. Contact your system administrator for more information.

Why did a new program appear on my device?

If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, your system administrator can send selected programs over the wireless network. Contact your system administrator for more information.

Can I listen to a ring tone before I download it?

Yes. On a web page, click a ring tone link. Click Get Link.

To preview the ring tone, click Play.

To stop listening to the ring tone, click Stop.

Contacts

Add contacts

Manage contacts

Create mailing lists

Manage mailing lists

Manage contacts in mailing lists

Add a phone tune for a contact

Create categories

Apply categories to contacts, tasks, or memos

Sort contacts, tasks, or memos by category

Delete categories

Add pauses or waits

Search for contacts in your company address book

Search for PIM items

Contacts — frequently asked questions

Add contacts

1. In the address book, click the trackwheel.

2. Click New Address.

3. Type the contact information.

4. Click the trackwheel.

5. Click Save.

Note:

To add a contact from a message, memo, call log, or web page, click the contact. Click Add to Address Book. Type any additional information. Click the trackwheel. Click Save.

Manage contacts

Click a contact. Click one of the following menu items:

•View

• Edit

• Delete

Related topic

Share your address book with a paired Bluetoothenabled device (See page 72.)

Create mailing lists

1. In the address book, click the trackwheel.

2. Click New Group.

3. Type a name for the mailing list.

4. Click the trackwheel.

5. Click Add Member.

6. Click a contact.

7. Cl i ck Continue.

8. Repeat steps 4 to 7 to add other contacts to the mailing list.

9. Click the trackwheel.

10. Click Save Group.

Note:

If you create a mailing list, it is not copied to or from your desktop email program.

Manage mailing lists

Click a mailing list. Click one of the following menu items:

User Guide

•View Group

• Edit Group

• Delete Group

Manage contacts in mailing lists

Click a contact. Click one of the following menu items:

•View Member

•Change Member

• Delete Member

• Add Member

Note:

When you delete members from a group or delete a group, the contacts remain in the address book.

About custom phone tunes

You can add a custom phone tune for a contact without changing other notifications.

Custom phone tune settings appear in both the address book and the profiles list. When you add a custom phone tune to a contact, a new profile exception appears in the profiles list as “Calls From <contact>.” Profile exceptions are shared between the address book and the profiles list and changes made in one program are made in the other program.

Note:

You cannot create custom phone tunes for WalkieTalkie calls.

Add a phone tune for a contact

1. In the address book, click a contact.

2. Click Edit.

3. Click the trackwheel.

4. Click Add Custom Phone Tune.

5. Set a phone tune.

6. Click the trackwheel.

7. Cl i ck Save.

Related topic

About custom phone tunes (See page 56.)

Create profile exceptions (See page 76.)

About categories

You can create categories in which to group your contacts, tasks, and memos. You can also narrow the contacts, tasks, and memos that appear based on categories.

Category names are not case sensitive. More than one category can apply to a contact, task, or memo. If you use IBM® Lotus Notes® as your desktop email program, you can apply more than one category to a task on your BlackBerry® device, but only one category synchronizes with the task in your desktop email program.

Categories are shared between the address book, the task list, and the memos list and changes that are made in one program are made in all programs.

Create categories

1. In the address book, task list, or memos list, click the trackwheel.

2. Click Filter.

3. Click the trackwheel.

4. Click New.

5. Type a name for the category.

6. Press the Enter key.

7. Click the trackwheel.

8. Click Close.

Related topic

About categories (See page 56.)

15: Contacts

Apply categories to contacts, tasks, or memos

1. When creating or editing a contact, task, or memo, click the trackwheel.

2. Click Categories.

3. Select a category.

4. Press the Space key.

5. Click the trackwheel.

6. Click Save.

Sort contacts, tasks, or memos by category

In the address book, task list, or memos list, click the trackwheel. Click Filter. Select a category. Press the

Space key.

Note:

To view your full list of contacts again, click the trackwheel. Click Filter. Clear the check box beside the selected category.

Delete categories

In the address book, task list, or memos list, click the trackwheel. Click Filter. Click a category. Click Delete.

Note:

When you delete a category, the category is deleted, but any contacts, tasks, or memos to which the category applied are not deleted.

Add pauses or waits

When creating or editing a contact, in a phone number field, click the trackwheel. Click Add Wait or Add

Pause. Type the additional numbers.

Related topic

About pauses and waits (See page 57.)

About remote address book search

To find and add contacts from your company address book, your BlackBerry® device must be integrated with an account that uses BlackBerry Enterprise Server™ version 3.5 or later for Microsoft® Exchange, BlackBerry Enterprise Server version 2.2 or later for IBM® Lotus® Domino®, or BlackBerry Enterprise Server version 4.0 or later for Novell® GroupWise®. Contact your system administrator for more information.

Search for contacts in your company address book

In the address book, click the trackwheel. Click Lookup. Type the name of a contact. Click the trackwheel.

Note:

You can also type part of a contact name to widen the search results.

Related topics

About remote address book search (See page 57.)

About pauses and waits

Use a wait or a pause to separate additional numbers, for example a password or extension, from a main phone number. After dialing the main phone number, your BlackBerry® device either pauses before dialing the additional numbers (pause) or prompts you to type them (wait).

Manage remote address book search results (See page

57.)

Manage remote address book search results

In the remote address book search results, click a contact. Perform one of the following actions:

User Guide

• To add a contact to your address book, click Add.

• To add all the contacts found during the search, click Add All.

• To view information for a contact, click View.

• To delete a contact from the search results, click

Delete.

• To delete the search results, click Delete Lookup.

• To start a new search, click Lookup.

Calendar

About the calendar

Change the calendar view

Navigate the calendar

Schedule appointments

Schedule appointments quickly

Schedule meetings

Manage appointments and meetings

Respond to meeting invitations

Manage meeting participants

Search for PIM items

Calendar shortcuts

Calendar — frequently asked questions

About the calendar

In the BlackBerry® device calendar, you can view your appointments and meetings in one of four views. Day, Week, and Month views show all your appointments for the selected time period. Agenda view shows all your scheduled appointments in a list.

Change the calendar view

To change to another calendar view (Day, Week, Month, or Agenda), click the trackwheel. Click a view.

To change the default view that appears when you open the calendar, in the calendar options, set the

Initial View field. Click the trackwheel. Click Save.

Navigate the calendar

To go to a specific date, click the trackwheel. Click Go to Date. Set the date. Click the trackwheel.

To go to the current date, click the trackwheel. Click

Today.

To move forward or back by a time period, click the trackwheel. Click Prev or Next.

Schedule appointments

1. In the calendar, click the trackwheel.

2. Click New.

3. Type the appointment details.

4. If the appointment is recurring, set how frequently it should recur.

5. Click the trackwheel.

6. Click Save.

Notes:

If your appointment recurs, perform the following actions:

Set the Every field to change the frequency of the appointment. For example, to set an appointment to recur every three days, set the Every field to 3.

Select the Relative Date check box for the appointment to recur on a relative date (for example, on the last Friday of each month).

In the Days field, set the days on which the weekly appointment should recur. To select a day, press the Space key.

User Guide

Related topics

Change the default reminder time for appointments and meetings (See page 60.)

About power off and reminders (See page 83.)

Schedule appointments quickly

In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start

time, type the subject of the appointment. Type a location in parentheses. Click the trackwheel.

Note:

To change the start and end times, after typing the location, hold the Shift key and roll the trackwheel. To change the end time only, roll the trackwheel.

Related topics

Change the default reminder time for appointments and meetings (See page 60.)

About power off and reminders (See page 83.)

Change the default reminder time for appointments and meetings

In the calendar options, set the Default Reminder field to the amount of time before the appointment that the BlackBerry® device should remind you. The default is 15 minutes.

Related topics

About power off and reminders (See page 83.)

Can I set a snooze time for task and calendar reminders? (See page 136.)

What is dismissed if I click Dismiss All in a reminder? (See page 136.)

Schedule meetings

1. In the calendar, click the trackwheel.

2. Click New.

3. Type the meeting details.

4. If the meeting is recurring, set how frequently it should recur.

5. Click the trackwheel.

6. Click Invite Attendee.

7. Cl ick a contact.

8. Click Invite.

9. Repeat steps 5 to 8 to add other contacts to your meeting.

10. Click the trackwheel.

11. Click Save.

Notes:

If your meeting recurs, perform the following actions:

Set the Every field to change the frequency of the appointment. For example, to set an appointment to recur every three days, set the Every field to 3.

Select the Relative Date check box for the appointment to recur on a relative date (for example, on the last Friday of each month).

In the Days field, set the days on which the weekly appointment should recur. To select a day, press the

Space key.

Related topics

Change the default reminder time for appointments and meetings (See page 60.)

About power off and reminders (See page 83.)

Manage appointments and meetings

To view your list of appointments, in Month view, click a day. Click View Appts.

To view or change details for an appointment or meeting, click the appointment or meeting. Click

Open.

To delete an appointment or meeting, click the appointment or meeting. Click Delete.

Respond to meeting invitations

In an open meeting invitation, click the trackwheel. Click one of the following menu items:

• Accept or Accept with comments

• Tentative or Tentative with comments

• Decline or Decline with comments

Notes:

To check your calendar when replying to a meeting invitation, click the trackwheel. Click View Calendar.

If you delete a meeting invitation from the messages list before you accept or decline it, the meeting is deleted from your desktop calendar.

Manage meeting participants

Open a meeting. In an Accepted or Declined field, click a contact. Click one of the following menu items:

• Invite Attendee

• Change Attendee

• Remove Attendee

16: Calendar

Calendar shortcuts

For these shortcuts to work in Day view, in the calendar options, set the Enable Quick Entry field to

No.

To create an appointment, press the period (.) key.

To move to the next day, week, or month, press 6.

To move to the previous day, week, or month, press 4.

To move the cursor horizontally in Week view, hold the Alt key and roll the trackwheel.

To move the cursor vertically in Month view, hold the Alt key and roll the trackwheel.

User Guide

Tasks

Create tasks

Manage tasks

Change task status

Create categories

Apply categories to contacts, tasks, or memos

Sort contacts, tasks, or memos by category

Delete categories

Search for PIM items

Tasks — frequently asked questions

Create tasks

1. In the task list, click the trackwheel.

2. Click New.

3. Type the task details.

4. Set a due date for the task.

5. If the task is recurring, set how frequently it should recur.

6. Click the trackwheel.

7. Cl i ck Save.

Notes:

If your task recurs, perform the following actions:

Set the Every field to change the frequency of the task. For example, to set a task to recur every three days, set the Every field to 3.

Select the Relative Date check box for the task to recur on a relative date (for example, on the last Friday of each month).

In the Days field, set the days on which the weekly task should recur. To select a day, press the Enter key.

Manage tasks

Click a task. Click one of the following menu items:

• Open

• Delete

• Delete Completed

• Mark Completed

•Mark In Progress

•Hide Completed

Change task status

To change the status for a task to Waiting or Deferred, open the task. Edit the Status field.

Tasks — frequently asked questions

Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?

Can I change how my contacts or tasks display?

Can I clear all the categories that apply to a contact, task, or memo?

How do I know how many contacts, calendar entries, tasks, or memos I have saved?

Can I set a snooze time for task and calendar reminders?

What is dismissed if I click Dismiss All in a reminder?

Can I show tasks in the device calendar?

User Guide

Memos

Write memos

Manage memos

Create categories

Apply categories to contacts, tasks, or memos

Sort contacts, tasks, or memos by category

Delete categories

Search for PIM items

Memos — frequently asked questions

Write memos

1. In the memos list, click the trackwheel.

2. Click New.

3. Type a title.

4. Type the body of the memo.

5. Click the trackwheel.

6. Click Save.

Manage memos

Click a memo. Click one of the following menu items:

•View

• Edit

•Delete

Can I clear all the categories that apply to a contact, task, or memo?

How do I know how many contacts, calendar entries, tasks, or memos I have saved?

Memos — frequently asked questions

Can I remove the prompt that appears before I delete contacts, calendar entries, tasks, or memos?

User Guide

Alarm

Set the alarm

Silence the alarm

Turn off the alarm

Alarm — frequently asked questions

Set the alarm

1. In the alarm, set the Daily Alarm field to On.

2. Set the time when the alarm should sound.

3. Set whether to snooze the alarm and the length of the snooze.

4. Set a type of notification for the alarm.

5. Click the trackwheel.

6. Click Save.

When you set the alarm, a bell icon appears beside the date in the device status section of the screen.

Related topic

About power off and reminders (See page 83.)

Silence the alarm

Press any key. If snooze is enabled, in the Daily Alarm dialog box, click Snooze.

How do I change the alarm volume?

What is the escalating volume level?

Why didn’t my alarm notify me on a Saturday or Sunday?

In the alarm, verify that the Active on Weekends field is set to Yes. If this field is set to No, your alarm does not notify you on Saturdays or Sundays.

How do I change the alarm volume?

In the alarm, set the Volume field.

When you set the volume, you can also customize the notification, including the tune and the number of times that the tune plays.

Turn off the alarm

In the alarm, set the Daily Alarm field to Off.

Alarm — frequently asked questions

Why didn’t my alarm notify me on a Saturday or Sunday?

User Guide

Calculator

Use the calculator memory

Copy and paste calculations

Convert measurements

Calculator shortcuts

Use the calculator memory

To store a number in the memory, type a number. Press the Alt key + the period (.) key.

To recall the number in the memory, press the Alt key + the comma (,) key.

To delete the number in the memory, press the Alt key + the Backspace/Delete key.

To subtract from the number that is currently stored in the memory, type a number. Press the Alt key + the exclamation point (!) key.

Copy and paste calculations

Click the trackwheel. Click Copy.

To paste the calculation back into the calculator display or into another program, click the trackwheel. Click Paste.

Calculator shortcuts

To display the result of your calculation, press the

Enter key.

Convert measurements

In the calculator, type a number. Click the trackwheel. Perform one of the following actions:

• To convert the number from imperial to metric, click To Metric.

• To convert the number from metric to imperial, click From Metric. Click a conversion type.

User Guide

Bluetooth

About Bluetooth wireless technology

Turn on or off the Bluetooth radio

Pair with another Bluetooth-enabled device

Manage paired Bluetooth-enabled devices

Set how your BlackBerry device appears to other Bluetooth-enabled devices

Use Bluetooth wireless technology during a call

Share your address book with a paired Bluetoothenabled device

Bluetooth — frequently asked questions

About Bluetooth wireless technology

Bluetooth® wireless technology is designed to enable your BlackBerry® device to establish wireless connections with other Bluetooth-enabled devices, such as a handsfree car kit or wireless headset, in close proximity.

Turn on or off the Bluetooth radio

To turn on the Bluetooth® radio, in the device options, click Bluetooth. Click the trackwheel. Click Enable

Bluetooth.

To turn off the Bluetooth radio, in the device options, click Bluetooth. Click the trackwheel. Click Disable

Bluetooth.

About Bluetooth pairings

When you pair your BlackBerry® device with another Bluetooth®-enabled device, you should be able to connect to the other Bluetooth-enabled device over the wireless network when it is within range of your BlackBerry device (a typical range is approximately 10 meters).

After you pair with a Bluetooth-enabled device, you can set your BlackBerry device to connect with that Bluetooth-enabled device without prompting you.

Pair with another Bluetooth-enabled device

1. In the device options, click Bluetooth.

2. Click the trackwheel.

3. Click Add Device.

4. Click the name of a Bluetooth®-enabled device.

5. In the Enter passkey for <device name> field, type a passkey.

6. Type the same passkey on the Bluetooth-enabled device to which you are pairing.

Notes:

Verify that the Bluetooth-enabled device that you want to pair with is in the correct mode for pairing.

The names of Bluetooth-enabled devices with which you have already paired appear in the list of paired Bluetooth-enabled devices. They do not appear in the list of Bluetooth-enabled devices that appears when you click Add Device.

User Guide

Related topic

About Bluetooth pairings (See page 71.)

Manage paired Bluetooth-enabled devices

In the list of paired Bluetooth®-enabled devices, click a paired Bluetooth-enabled device. Click Device Properties. Perform one of the following actions:

• Edit the paired Bluetooth-enabled device name.

• Set whether the paired Bluetooth-enabled device can connect with your BlackBerry® device without prompting.

• Set whether Bluetooth connections with your BlackBerry device are encrypted.

Note:

To remove a Bluetooth-enabled device from the list of paired Bluetooth-enabled devices, click a Bluetoothenabled device. Click Delete Device.

Set how your BlackBerry device appears to other Bluetooth-enabled devices

In the Bluetooth® options, perform one of the following actions:

•In the Device Name field, type the name of your BlackBerry® device.

•In the Discoverable field, set whether your BlackBerry device is available for pairing with other Bluetooth-enabled devices.

2. During a call, click the trackwheel. Click Activate

<Bluetooth device>.

Related topic

About Bluetooth pairings (See page 71.)

Share your address book with a paired Bluetooth-enabled device

In the Bluetooth® options, in the Address Book Transfer field, perform one of the following actions:

• To share all the contacts in your BlackBerry® device address book, select All Entries.

• To share contacts that you have had contact with recently over the phone, select Hotlist Only.

Use Bluetooth wireless technology during a call

1. Verify that the Bluetooth® radio is turned on and that your BlackBerry® device is paired with a Bluetooth-enabled device.

Date and time

Set the date and time

Why is the time on my device incorrect?

Set the date and time

1. In the device options, click Date/Time.

2. Set the Time Zone field.

3. In the Date/Time Source field, set a date and time

source.

4. Click the trackwheel.

5. Click Update Time.

6. Click the trackwheel.

7. Click Save.

Note:

Depending on your service provider, multiple date and time sources might be available.

• To use the wireless network as the date and time source, set the Date/Time Source field to Network.

• To use the BlackBerry® network as the date and time source, set the Date/Time Source field to BlackBerry.

• To set the date and time yourself, set the Date/ Time Source field to Off. Set the other fields on

the Date/Time screen.

If you have set the Date/Time Source field to Network or BlackBerry, you can update the time. On the Date/ Time screen, click the trackwheel. Click Update Time.

Why is the time on my device incorrect?

If you have traveled to a different time zone, set the Time Zone field to display the correct time zone.

User Guide

Profiles

About profiles

Enable profiles

Create notification profiles

Manage notification profiles

Manage ring tones

Create profile exceptions

Manage profile exceptions

Manage contacts in profile exceptions

Add a phone tune for a contact

Silence your device

Set the alarm

Profiles — frequently asked questions

About profiles

Notification profiles are designed to alert you of appointment and task reminders, and incoming messages, calls, and browser content. You can create a profile that specifies which sounds to use, whether to notify you when the BlackBerry® device is in or out of the holster, and what volume level to use. You can use different sounds for each type of item.

The device has six preset notification profiles: Loud, Vibrate, Quiet, Normal, Phone Only, and Off. You can edit these default profiles, except for the Off profile. You cannot delete them.

Enable profiles

In the profiles list, click a notification profile. Click

Enable.

Note:

To change the current notification profile quickly, select a profile. Press the Space key.

Create notification profiles

1. In the profiles list, click the trackwheel.

2. Click New Profile.

3. Type a name for the profile.

4. Click an item.

5. Click Edit.

6. Set how you want to receive notification for that item.

7. Click the trackwheel.

8. Click Save.

9. Click the trackwheel.

10. Click Save.

Manage notification profiles

Click a profile. Click one of the following menu items:

• Edit

• Delete

Manage ring tones

In the profiles list, click a profile. Click Show Tunes. Click a ring tone. Click one of the following menu items:

•Play

• Delete

•Volume

User Guide

Notes:

The Volume option only sets how loud or quiet the tune plays when you listen to it in the list. To change the volume for your notification, edit the profile.

You can only delete downloaded ring tones.

About custom notification

You can create exceptions to notification profiles to receive different notification for incoming messages and phone calls from specific contacts. For example, you can create a profile exception that uses the Loud profile when you receive messages and phone calls from specific contacts, regardless of the active profile.

Profile exceptions are applied based on the order in which they appear. If you create multiple profile exceptions that include the same contact, you must decide which one to apply first by placing that profile exception higher in the list.

The BlackBerry® device has a preset profile exception for important calls. You can add contacts to this profile exception, or you can delete it.

Note:

You cannot create profile exceptions for Walkie-Talkie calls.

Create profile exceptions

1. In the profiles list, click the trackwheel.

2. Click New Exception.

3. In the Exception field, type a name for the profile exception.

4. In the From field, click the trackwheel.

5. Click Add Name.

6. Click a contact.

7. Cl i ck Continue.

8. In the Use Profile field, set the profile on which the exception should be based.

9. Click the trackwheel.

10. Click Save.

Notes:

You can add multiple contacts to a profile exception. In the From field, click the trackwheel. Click Add

Name.

To add a custom tune for phone calls, select the Custom Phone Tune check box. Set a phone tune.

If you set the Use Profile field to Active Profile and you do not change the Custom Phone Tune field, the profile exception has no effect.

Related topics

About custom notification (See page 76.)

Manage profile exceptions (See page 76.)

Add a phone tune for a contact (See page 56.)

Manage profile exceptions

In the profiles list, click a profile exception. Perform one of the following actions:

• To edit a profile exception, click Edit.

• To move a profile exception higher or lower in the list, click the profile exception. Click Move. Roll the trackwheel to move the profile exception. Click the trackwheel.

• To see the list of available tunes, click Show

Tunes.

• To delete a profile exception, click Delete.

Note:

To turn off a profile exception, select the exception. Press the Space key. To turn on the profile exception again, press the Space key.

Manage contacts in profile exceptions

In a profiles exception, in the From field, click a contact. Click one of the following menu items:

23: Profiles

•Change Name

• Delete Name

Silence your device

To silence your BlackBerry® device, in the profiles list, select the Quiet profile.

To receive only vibrate notification, in the profiles list, select the Vibrate profile.

To turn off all notification, including profile exceptions and LED notification, in the profiles list, select the Off profile.

Related topic

Silence the alarm (See page 67.)

Profiles — frequently asked questions

What is the escalating volume level?

Why isn’t the ring tone being played the number of times that I have set?

Why am I not receiving notification for incoming calls or received messages?

How do I set custom notification for messages from a specific contact?

Why can I not edit all the fields for a Calls From profile exception?

Can I set one phone tune for all my profiles?

Can I be notified of other items during a call?

What is the escalating volume level?

If you use the escalating volume level, the notification volume level consistently increases until the BlackBerry® device reaches the loudest volume level.

Why isn’t the ring tone being played the number of times that I have set?

For phone calls, the number of times that the BlackBerry® device sounds or vibrates is not determined by the number of beeps that you set in your notification profile. The device sounds or vibrates until the caller or the network ends the connection.

Why am I not receiving notification for incoming calls or received messages?

In the profiles list, verify that the Off profile is not enabled. If this profile is enabled, all notification is turned off, including profile exceptions and LED notification.

If you set the Custom Phone Tune field to MUTE, you do not receive notification for calls from the contacts that the exception applies to.

How do I set custom notification for messages from a specific contact?

In the profiles list, create a new notification profile that sets the tune that you want to use for your messages. Create a profile exception for the contact and set the Use Profile field to the new notification profile.

Why can I not edit all the fields for a Calls From profile exception?

Calls From profile exceptions appear in the profiles list when you add a custom phone tune from the address book. Because these exceptions are for phone calls only, you can only edit the Custom Phone Tune field.

User Guide

Can I set one phone tune for all my profiles?

Yes. In the profiles list, click the trackwheel. Click

Show Tunes. Click a phone tune. Click Set As Phone Tune.

Can I be notified of other items during a call?

Yes. In the profiles list, click a profile. Click Edit. Click an item. Click Edit. Set the Notify me during calls field to Yes.

Note:

Depending on your BlackBerry® device, you might not be able to set the Notify me during calls field for all items.

Screen display

Set how long backlighting remains on

Turn on and off the device screen

Adjust the brightness of the backlighting

Set the display language

Set the Home screen background image

Download background images

Set the font

Assign a program to a Convenience key

About backlighting

The screen and keyboard on your BlackBerry® device are designed to be lit so that you can use your device in various lighting levels.

Set how long backlighting remains on

To set how long backlighting stays on if you do not use your BlackBerry® device, in the device options, click Screen/Keyboard. Set the Backlight Timeout field. Click the trackwheel. Click Save.

Related topics

About backlighting (See page 79.)

Related topics

About backlighting (See page 79.)

Adjust the brightness of the backlighting (See page

79.)

Adjust the brightness of the backlighting

In the device options, click Screen/Keyboard. Set the Backlight Brightness field. Click the trackwheel. Click Save.

To increase the brightness of the backlighting temporarily, press the Power button.

Related topic

About backlighting (See page 79.)

Set the Home screen background image

In the pictures list, click an image. Click Set As Home Screen Image.

To clear the Home screen background, in the pictures list, click the trackwheel. Click Reset Home Screen

Image.

Adjust the brightness of the backlighting (See page

79.)

Turn on and off the device screen

To turn on the screen, roll the trackwheel or press a key. When your BlackBerry® device is not used for a period of time, the screen turns off to conserve battery power.

Related topic

Save images (See page 51.)

Download background images

Your service provider might have supplied a link to a preferred vendor of background images. In the pictures list, click the trackwheel. Click More Images.

User Guide

Related topic

Save images (See page 51.)

Set the font

In the device options, click Screen/Keyboard. Set the font information. Click the trackwheel. Click Save.

Note:

For large fonts, set the Antialias mode field.

About the Convenience key

Your device includes one or more Convenience keys. You can assign a program to a Convenience key. See the printed documentation that accompanied your device for more information about locating the Convenience keys.

Assign a program to a Convenience key

In the device options, click Screen/Keyboard. Set the Convenience Key Opens field. Click the trackwheel. Click Save.

Notes:

Depending on your theme, you might not be able to change the program that is assigned to a Convenience key.

If the program set in the Convenience Key Opens field is removed from your BlackBerry® device, when you press the Convenience key, nothing happens.

Related topic

About the Convenience key (See page 80.)

Language

Set the display language

Set the input language

Add or remove a display language

Why do some characters not appear correctly on my device?

Set the display language

In the device options, click Language. In the Language field, click a language. Click Save.

About the input language

You can set an input language to use when you type. This setting is different from the display language. When you set an input language, AutoText and other typing settings change to the selected language.

The input method field also controls whether your BlackBerry® device uses the multi-tap or the SureType™ input method.

If the input language of your device is different from the display language of your device, a rectangle with the short form of the current input language appears in the list that appears when you type.

Can I change the input method for my device? (See page 46.)

Add or remove a display language

If your BlackBerry® Handheld Software supports multiple languages, you can add and remove languages using the Application Loader tool in the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information.

Why do some characters not appear correctly on my device?

If your BlackBerry® device is integrated with the BlackBerry Enterprise Server™ and the BlackBerry Enterprise Server does not support the characters, the characters do not appear correctly when you use the BlackBerry Browser or open an attachment. Contact your system administrator for more information.

If your device is integrated with the BlackBerry Internet Service™, contact your service provider for more information about supporting characters on your device.

Set the input language

In the device options, click Language. In the Input method field, click a language. Click Save.

Related topics

About the input language (See page 81.)

Set the display language (See page 81.)

User Guide

Power and battery

About power off and reminders

Set the device to turn on and off automatically

Check the battery level

Extend battery life

Reset the device

About power off and reminders

If you turn off your BlackBerry® device by pressing the Power button, or by clicking Turn Power Off on the Home screen and selecting Turn Off, your device should turn itself on at the following times:

• when the alarm turns on

• when the device is set to turn on automatically

To turn on your device when calendar reminders occur, set the device to turn on and off automatically.

If you turn off your device by clicking Turn Power Off on the Home screen and selecting Full Power Off, your device does not turn on until you press the Power button.

Note:

Depending on your theme, the location and name for Turn Power Off might change. See the printed documentation that accompanied your device for more information about the differences for your theme.

Set the device to turn on and off automatically

1. In the device options, click Auto On/Off.

2. Set the Weekday field to Enabled.

3. Specify the times when the BlackBerry® device should turn on and off on weekdays.

4. Set the Weekend field to Enabled.

5. Specify the times when the device should turn on and off on weekends.

6. Click the trackwheel.

7. Cl i ck Save.

Related topic

About power off and reminders (See page 83.)

Check the battery level

In the device options, click Status.

Extend battery life

Set the BlackBerry® device to turn on and off automatically.

Disconnect from the wireless network when you are not in a wireless coverage area.

Delete the original message when you send a reply.

Send a message to multiple contacts using Add To, Add Cc, or Add Bcc.

Charge your device regularly.

Related topics

Set the device to turn on and off automatically (See page 83.)

Manage messages (See page 20.)

Add multiple contacts to a message (See page 20.)

User Guide

Reset the device

Remove and reinsert the battery.

Network coverage

Connect to the wireless network

How do I register my device with the network?

Connect to the wireless network

To connect to the wireless network, verify that you are in a wireless network coverage area. On the Home screen, click Turn Wireless On.

Note:

To disconnect from the wireless network, on the Home screen, click Turn Wireless Off. When your device is not connected to the wireless network, you can continue to use the features that do not require a connection to the wireless network, such as managing tasks or using the calculator. You should disconnect from the wireless network in certain places, such as on an airplane. See the BlackBerry Safety and Product Information Booklet for more information.

User Guide

SIM card

About the SIM card phone book

Add SIM card contacts

Add address book contacts to your SIM card

Add SIM card contacts to your address book

Manage SIM card contacts

About the SIM card phone book

Your SIM card phone book gives you access to the contacts that are saved on your SIM card. The SIM card phone book is different from the BlackBerry® device address book. If you use a different SIM card in your device, the contacts in your SIM card phone book change.

You can add contacts from your SIM card phone book to your address book, or from your address book to your SIM card phone book.

You can create or edit SIM card contacts if your SIM card is provisioned for a SIM card phone book. Contact your service provider for more information.

Add SIM card contacts

1. In the address book, click the trackwheel.

2. Click SIM Phone Book.

3. Click the trackwheel.

4. Click New.

5. Type the contact information.

6. Click the trackwheel.

7. Cl i ck Save.

Add address book contacts to your SIM card

1. In the address book, click a contact.

2. Click Copy to SIM Phone Book.

3. On the Phone Book Entry screen, edit the new SIM phone book contact.

4. Click the trackwheel.

5. Click Save.

Add SIM card contacts to your address book

In the address book, click the trackwheel. Click SIM Phone Book. Click the trackwheel. Click Copy All To Address Book.

Notes:

If you attempt to copy a SIM card contact with a phone number that matches that of a contact that is already listed in the address book, the SIM card contact is not copied.

If you attempt to copy a SIM card contact with a name that matches that of a contact that is already listed in the address book, the SIM card contact is copied even if in the address book options the Allow Duplicate Names field is set to No.

Manage SIM card contacts

Click a SIM card phone book contact. Click one of the following menu items:

• Edit

• Delete

User Guide

Security

Type passwords

Set a device password

Lock and unlock the device

Lock and unlock the keyboard

Protect your device content

Compress device data

Regenerate encryption keys

Store passwords

Create random passwords

Manage passwords

Copy passwords

Verify security software

Clear the device

Set owner information

Third-party program control

Security — frequently asked questions

Type passwords

When typing a password, use the multi-tap input method. To type the first letter on a key, press the key once. To type the second letter on a key, press the key twice. If your password contains capital letters, hold the letter key. To select a letter from the list that appears when you type, press the Next key. To select a letter and continue typing, press the Enter key. When you have finished typing your password, press the

Enter key.

About the device password

If you type your BlackBerry® device password incorrectly five times, you must type blackberry before you can continue. The next time that you type your password, and on subsequent password attempts, the characters that you type are displayed.

If you type your device password incorrectly ten times, all information is erased from your device for security reasons.

If your device is integrated with an account that uses the BlackBerry Enterprise Server™, you might not be able to change some security settings. Contact your system administrator for more information.

Set a device password

1. In the device options, click Security Options.

2. Click General Settings.

3. Set the Password field to Enabled.

4. Set the other security options.

5. Click the trackwheel.

6. Click Save.

7. Type a device password.

8. Click the trackwheel.

9. Retype the device password.

10. Click the trackwheel.

Related topics

About the device password (See page 89.)

Change the device password (See page 90.)

Turn off the device password (See page 90.)

User Guide

Change the device password

1. In the device options, click Security Options.

2. Click General Settings.

3. Click the trackwheel.

4. Click Change Password.

5. Type your current device password.

6. Click the trackwheel.

7. Type a new device password.

8. Click the trackwheel.

9. Retype the new device password.

10. Click the trackwheel.

Related topics

About the device password (See page 89.)

Turn off the device password (See page 90.)

Turn off the device password

1. In the device options, click Security Options.

2. Click General Settings.

3. Set the Password field to Disabled.

4. Click the trackwheel.

5. Click Save.

6. Type the device password.

7. Click the trackwheel.

Note:

If your BlackBerry® device is integrated with a corporate email account, you might not be able to turn off the device password. Contact your system administrator for more information.

Related topic

About the device password (See page 89.)

Lock and unlock the device

To lock the BlackBerry® device, with a device password set, on the Home screen, click Lock.

To unlock your device, on the Lock screen, roll the trackwheel. Click Unlock. Type your password. Press the Enter key.

Related topic

About the device password (See page 89.)

About keyboard lock

If you do not set a device password, you can lock your keyboard to prevent accidentally placing calls or typing characters.

Lock and unlock the keyboard

To lock the BlackBerry® device keyboard, on the Home screen, click Keyboard Lock.

To unlock the keyboard, double-click the trackwheel.

Related topic

About keyboard lock (See page 90.)

About content protection and compression

Content protection is designed to encrypt your BlackBerry® device data. When your device is password locked, an open lock in the device status section of the screen indicates that encryption is in progress. A closed lock indicates that encryption is complete. After you type your device password, data on your device is decrypted as you access it.

To use content protection, you must set a device password.

Content compression reduces the size of the data that is stored on your device and to maintain the integrity of that data.

29: Security

Protect your device content

1. In the device options, click Security Options.

2. Click General Settings.

3. Set the Content Protection field to Enabled.

4. Click the trackwheel.

5. Click Save.

6. Type your device password.

7. Click the trackwheel.

Related topic

About content protection and compression (See page

90.)

Compress device data

1. In the device options, click Security Options.

2. Click General Settings.

3. Set the Content Compression field to Enabled.

4. Click the trackwheel.

5. Click Save.

6. If you have set a device password, type your password.

7. Click the trackwheel.

Related topic

About content protection and compression (See page

90.)

Regenerate encryption keys

In the device options, click Security Options. Click General Settings. Click a current service. Click Regenerate Encryption Key.

Related topics

About encryption keys (See page 91.)

Can I regenerate encryption keys from my device? (See page 139.)

About the password keeper

Use the password keeper to create and store all your passwords. The password keeper is locked with a single password, so you can store all your passwords in one place.

Use the password keeper to generate random passwords that contain letters, numbers, and symbols.

The first time that you open the password keeper, you must create a password keeper password. The password keeper is designed to encrypt your passwords. Passwords should be decrypted when you type the password keeper password.

Warning:

The password keeper is designed to keep passwords that are stored in the password keeper; however, if you copy a password, you can paste it into other programs on the BlackBerry® device. While the password is copied on the clipboard, it is not encrypted.

About encryption keys

Encryption keys are used if your BlackBerry® device is integrated with an account that uses the BlackBerry Enterprise Server™ or BlackBerry Desktop Redirector. Encryption keys are designed to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and the device. Encryption keys should be generated automatically, but you can regenerate keys manually at any time.

Store passwords

1. In the password keeper, click the trackwheel.

2. Click New.

3. Type password information.

4. Click the trackwheel.

5. Click Save.

User Guide

Related topic

About the password keeper (See page 91.)

Create random passwords

1. In the password keeper, click the trackwheel.

2. Click New.

3. Type a title for the password.

4. Click the trackwheel.

5. Click Random Password.

6. Type any additional password information.

7. Click the trackwheel.

8. Click Save.

Related topics

About the password keeper

Store passwords

Manage passwords

In the password keeper, click a password. Click one of the following menu items:

•View

• Edit

•Delete

Related topic

Change the password keeper password (See page 92.)

Change the password keeper password

1. In the password keeper, type your current password keeper password.

2. Click OK.

3. Click the trackwheel.

4. Click Change password.

5. Type a new password keeper password.

6. Retype the new password keeper password.

7. Cl i ck OK.

Copy passwords

In the password keeper, click a password. Click Copy to Clipboard.

To clear the password from the clipboard, in the password keeper, click the trackwheel. Click Clear

Clipboard.

To paste the password, place the cursor where you want to insert it. Click the trackwheel. Click Paste.

Warning:

Passwords copied to or from the clipboard are not encrypted.

About security self tests

The security self tests program is designed to verify that security software is implemented properly on your BlackBerry® device. The tests should run automatically when your device restarts.

Verify security software

In the device options, click Security Options. Click General Settings. Click the trackwheel. Click Verify Security Software.

Related topic

About security self tests (See page 92.)

Clear the device

Warning:

This procedure stops all services and removes all data, including passwords and encryption keys, from the BlackBerry® device. Before you clear your device, verify that a backup copy of your data is available.

1. In the device options, click Security Options.

2. Click General Settings.

3. Click the trackwheel.

4. Click Wipe Handheld.

5. Click Continue.

6. Type blackberry.

Related topic

How do I restore my device after clearing it? (See page

139.)

Set owner information

In the device options, click Owner. Type your contact information. Click the trackwheel. Click Save.

Note:

Owner information appears on the screen when you lock your BlackBerry® device.

29: Security

User Guide

Third-party program control

Prevent third-party programs from transmitting data

Set permissions for third-party programs

Control external connections

Control connections with the device

Control access to personal information

Security — frequently asked questions

About firewall settings

If you have third-party programs on your BlackBerry® device, the firewall option is designed to prevent these programs from transmitting data without your knowledge.

Related topic

Legal notice (See page 143.)

Prevent third-party programs from transmitting data

When a third-party program on your BlackBerry® device attempts to transmit data, a dialog box appears. Accept or deny the connection request.

To reset the firewall settings, in the device options, click Security Options. Click Firewall. Click the trackwheel. Click Reset Settings.

About permissions for third-party programs

You can set whether third-party programs on your BlackBerry® device can use data or connections from other programs. For example, a third-party program might use data from personal information management (PIM) programs or connections from programs such as the phone.

On the Permissions screen, if you set a permission field to Allow, you are granting third-party programs access to that program or connection.

If you set a permission field to Prompt, you are prompted whenever a third-party program requests access to that program or connection.

If you set a permission field to Deny, access to that program or connection by third-party programs is designed to be blocked.

If programs or connections within a group have different permission values, the permission field for the group is Custom.

Related topic

About firewall settings (See page 95.)

Related topics

About firewall settings (See page 95.)

Legal notice (See page 143.)

User Guide

Set permissions for third-party programs

Warning:

Setting permissions for third party programs can significantly affect the operation of third-party programs on your BlackBerry® device. If you are unsure about how changing these settings might affect the operation of third party programs on your device, contact your system administrator or service provider for more information.

1. In the device options, click Advanced Options.

2. Click Applications.

3. Click the trackwheel.

4. Click Edit Default Permissions.

5. Perform one of the following actions:

• To control whether third-party programs can

make an external connection from your device, set the Connections group permission field.

• To control whether third-party programs can

communicate with other programs on your device, set the Interactions group permission field.

• To control whether third-party programs can

access personal information from programs on your device, set the User Data group permission field.

6. Click the trackwheel.

7. Cl i ck Save.

8. Click Reset Now.

Notes:

To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.

To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.

If your device is integrated with an account that uses BlackBerry Enterprise Server™ version 4.0 or later, some settings might appear differently than the settings described. Contact your system administrator for more information.

Related topics

About permissions for third-party programs (See page

95.)

Control external connections (See page 96.)

Control connections with the device (See page 97.)

Control access to personal information (See page 97.)

About firewall settings (See page 95.)

Control external connections

1. In the device options, click Advanced Options.

2. Click Applications.

3. Click the trackwheel.

4. Click Edit Default Permissions.

5. In the Connections group, set the following fields:

• To control whether third-party programs can use physical connections to your BlackBerry® device, such as a USB cable or RS-232 cable, set the USB/Serial field.

• To control whether third-party programs can use wireless connections that your device has established with other Bluetooth™-enabled devices, set the Bluetooth field.

• To control whether third-party programs can make phone calls or access call logs, set the Phone field.

• To control whether third-party programs can use the GPS position of your device, set the Location (GPS) field.

• To control whether third-party programs can access the Internet or your corporate intranet

30: Third-party program control

through your corporation’s network, set the Company Network field.

• To control whether third-party programs can access the Internet through your service provider, set the Carrier Internet field.

Related topics

Set permissions for third-party programs (See page

96.)

Control connections with the device (See page 97.)

Control access to personal information (See page 97.)

Control connections with the device

1. In the device options, click Advanced Options.

2. Click Applications.

3. Click the trackwheel.

4. Click Edit Default Permissions.

5. In the Interactions group, set the following fields:

• To control whether third-party programs can communicate with other programs on your BlackBerry® device, such as the device runtime store, persistent store, and global e vents, set the Interprocess Communications field.

• To control whether third-party programs can simulate actions, such as the pressing of a key or button on your device, and send those simulated actions to the program that you are currently using, set the Keystroke Injection field.

• To control whether third-party programs can register a filter with the browser to handle content from a domain such as a customencoded document, set the Browser Filters field.

• To control whether third-party programs can be used by your device as a source for customized themes, set the Theme Data field.

Related topics

Set permissions for third-party programs (See page

96.)

Control external connections (See page 96.)

Control access to personal information (See page 97.)

Control access to personal information

1. In the device options, click Advanced Options.

2. Click Applications.

3. Click the trackwheel.

4. Click Edit Default Permissions.

5. In the User Data group, set the following fields:

• To control whether third-party programs can access email messages, SMS messages, or PIN messages, set the Email field.

• To control whether third-party programs can access personal information management (PIM) items, such as tasks, memos, contacts, and calendar entries, set the PIM field.

• To control whether third-party programs can access the key store, set the Key Store field. If you allow third-party programs to access the key store, you must type the key store password when a third-party program attempts to access private contents of the key store.

• To control whether third-party programs can access the key store with password caching turned on, set the Key Store Medium Security field.

Related topics

Set permissions for third-party programs (See page

96.)

Control external connections (See page 96.)

Control connections with the device (See page 97.)

User Guide

BrickBreaker

About BrickBreaker

BrickBreaker scoring

How do I set the speed of the paddle?

How do I accelerate the paddle?

Can I change the volume for the game?

Can I submit my scores to the BrickBreaker high score web site?

How do I check the BrickBreaker high score web site?

Why are the bricks descending?

About BrickBreaker

The object of this game is to destroy bricks using a paddle and a ball. To move the paddle, roll the trackwheel. To release the ball when in catch mode, or to shoot the laser or gun, press the Space key.

During the game, the following capsules fall from the bricks that you destroy:

• Long makes the paddle longer.

• Slow slows down the speed of the ball.

• Gun enables you to shoot three bullets at the bricks. A bullet can destroy unbreakable bricks.

• Laser enables you to shoot unlimited laser beams at the bricks.

• Multi puts four balls in play.

• Catch enables you to catch and hold the ball.

• Flip changes the direction of the paddle.

• Wrap enables you to move the paddle beyond the edge of the screen.

• Bomb destroys the next brick that you hit and damages nearby bricks.

• Life gives you an additional life.

BrickBreaker scoring

• Catching a capsule: 50 points

• Shooting a brick with the gun: 50 points

• Hitting a brick with the ball: 10 points

• Shooting a brick with the laser: 5 points

• Damaging a brick with a bomb: 5 points

How do I set the speed of the paddle?

In the BrickBreaker options, set the Paddle Movement Speed field.

How do I accelerate the paddle?

To accelerate the paddle as you roll the trackwheel, in the BrickBreaker options, select the Paddle

Acceleration check box.

Can I change the volume for the game?

Yes. In the BrickBreaker options, set the Volume field.

User Guide

Can I submit my scores to the BrickBreaker high score web site?

Yes. In the BrickBreaker options, type a user name and password. If you beat your previous high score, you can submit your name and score to the public high score web site. Unsubmitted high scores can be submitted at any time. In BrickBreaker, click the trackwheel. Click Send High Score.

How do I check the BrickBreaker high score web site?

In BrickBreaker, click the trackwheel. Click High Scores.

Why are the bricks descending?

After you hit the ball with your paddle 50 times on any level, the bricks descend one space every few seconds.

100

BlackBerry 7100i User Guide v4.1

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Enterprise activation

About enterprise activation

Activate the device over the wireless network

Verify activation status

Phone

Find your phone number

Make phone calls

Make emergency calls

About A-GPS support

Acquire the GPS position of your device

About location-based services

Change the privacy setting for location-based services

Make calls using speed dial

Mute calls

Check voice mail

Answer calls

Place calls on hold

Adjust the phone volume

Turn on and off speakerphone

Alternate between two calls

Use other programs during calls

Dial using letters

Make three-way calls

Assign speed dial numbers to keys

Change speed dial numbers

About call logs

Log calls

Manage call logs

Forward calls

Add call forwarding phone numbers

Delete call forwarding phone numbers

Set call waiting

About smart dialing

Set corporate extension dialing

Set default country and area codes

Set voice mail options

About TTY

Set the TTY option

About telecoil mode

Turn on telecoil mode

About default call volume

Set the default call volume

Reset call timers

Phone shortcuts

Email messages

Open messages

Send email messages

Save draft messages

Add multiple contacts to a message

Set the importance level

Resend sent messages

Resend pending messages

Manage messages

File messages

View filed messages

Delete multiple messages at one time

Save a copy of messages sent from the device

About auto signatures

Add an auto signature

Mark messages as opened or unopened

About out-of-office replies

Set an out-of-office reply

About filters

Create filters

Manage filters

Create filters quickly

About folder redirection

Set folder redirection

Show or hide the number of new or unread messages

Hide the unread message indicator

Messages shortcuts

PIN messages

About PIN messages

Find your PIN

Send PIN messages