Page 1
BlackBerry 7100g™
Getting Started Guide
Headset jack
USB port
Send key
Make a phone call
Symbol key
Open the symbol list
Type the alternate
character on a key
Move through a list
Alt key
Next key
Power button
Notification LED
Trackwheel
Select or click an item
Escape button
Exit a screen
Convenience key
Open a list of useful links
Open a selected link
End key
End a phone call
Backspace key
Enter key
Shift key
Type a capital letter
How do I navigate? How do I type?
Roll the trackwheel to move the cursor
and highlight items on the screen.
Click (press) the trackwheel to open
the menu or select items.
To type using SureType™ technology, press each
letter key only once until you have typed an entire
word. The letters on the screen change
automatically until a word is formed.
Press the Escape button to exit a
screen, cancel an action, or go back one
page in the browser.
To switch to the multi-tap input method, in a text
field, hold the * key. Press a key once for the first
letter and twice for the second letter.
Page 2
Tips
Phone
Open the phone screen or
make a phone call
End a call Press
Turn mute on and off
during a call
Change the volume
during a call
Dial a letter in a phone
number
Redial a number Press twice
Call voice mail Hold
Assign speed dial
to a number
Type a phone number
extension
Turn speakerphone on or
off during a call
Press
Press
Roll the trackwheel
Hold + Press the
letter (once for the first
letter, twice for the second
letter, using the multi-tap
method)
Hold the number > Type a
phone number
Press > Type the
extension number
Press
Browser
Go back one page Press the Escape button
Exit the browser
Go to the next page in the
history
Go to the previous page in
the history
Switch between normal
and full-screen mode
Page down Press
Stop a web page from
loading
Go to a specific web page Press
Hold the Escape button
Press
Press
Press
Press the Escape button
Messages
Compose from the
messages list
Reply to sender Press
Reply to all Press
Forward a message Press
Go to the next message
Go to the previous message Press
View received messages Press +
View SMS messages Press +
View voice mail messages Press +
Page up in an open
message
Page down in an open
message
Press
Press
Press
Press
Calendar*
Go to the next day, week,
or month
Go to the previous day,
week, or month
Schedule an appointment Press
Move the cursor
horizontally in week view
Move the cursor vertically
in month view
*In the calendar options, set the Enable Quick Entry
field to No to use these shortcuts in Day format.
Note: T
he arrangement of letters on your handheld keypad
might vary slightly from the depictions on this document.
Press
Press
Hold + Roll the
trackwheel
Hold + Roll the
trackwheel
Page 3
Navigating
your handheld
Typing
and editing
Lock the
handheld/keyboard
Unlock the
handheld/keyboard
Move the cursor Roll the trackwheel or Press
Return to the previous
screen
Return to the Home screen Press
Click an item Highlight the item > Click
Select multiple items Hold + Roll the
Switch between
applications
Go to the top of a screen Press
Go to the bottom of a
screen
Turn on/off the handheld Hold the Power button
To turn the wireless radio on or off, in Settings, click Turn
Wireless On/Turn Wireless Off.
Wireless coverage
Emergency calls
Emergency calls
SMS messages
Phone
Email and PIN messages
Browser
Hold or Click Lock
(set a password for added
security)
Press + or
Double-click the trackwheel
+ Roll the trackwheel
Press the Escape button
the trackwheel
trackwheel
Hold + Press the
Escape button
Press
No wireless coverage
Type using SureType™
technology
Type using multi-tap input
method
Move through the list that
appears when you type
Select an item from the list
that appears when you type
Capitalize a letter Hold the letter
Insert a period Press twice
Type the alternate
character on a key
Insert a symbol Press + > Press
Insert an accented
character
Switch between the multitap and SureType™ input
methods
Type the whole word. Press
each letter key only once.
Press a key once for the first
letter. Press a key twice for
the second letter.
Press
Press
Press + the key
a letter
or Press again to see
more symbols
Hold a letter + Roll the
trackwheel
In a text field, hold
Status indicatorsWireless network coverage
full battery power
low battery power
charging
roaming
Home Zone
receiving data
transmitting data
service book waiting
alarm set
voice mail message
TTY enabled
Bluetooth® radio on
Bluetooth connected
Number lock on
Shift mode on
Alt mode on
Multi-tap mode on
Page 4
How do I...
Make a phone call
1. On the Home screen, type a phone number.
2. Press the Send key.
3. To end the call, press the End key.
Send an email message
1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. In the email field, type an email address.
6. Click the trackwheel.
7. Click Continue.
8. In the Subject field, type a subject.
9. Press the Enter key.
10. Type a message.
11. Click the trackwheel.
12. Click Send.
Add a contact
1. In the address book, click the trackwheel.
2. Click New Address.
3. Type the contact information.
4. Click the trackwheel.
5. Click Save.
Navigate the Home screen
Click Applications to access help, tasks, memos,
BrickBreaker, and other applications.
Click Settings to access handheld options, and to
turn the wireless radio on or off.
Set a password
1. In Settings, click Options.
2. Click Security.
3. Set the Password field to Enabled.
4. Set the security options.
5. Click the trackwheel.
6. Click Save.
7. Type a password.
8. Press the Enter key.
9. Type the password again.
10. Click the trackwheel.
Tip: Type passwords using the multi-tap input method.
Press a key once for the first letter and twice for the
second letter.
Fields Menus
Press the Space key to
change the value in a
field.
Press the Alt key to view
all the values that are
available in the selected
field.
Click the trackwheel to
view the menu.
On the menu, click
standard actions such as
New, View, Edit, Delete,
Save, Options, and Help.
Additional options might
appear depending on the
item you have selected.
Page 5
Contents
Where can I find more information?
On the handheld
• On the menu, click Help to see help topics
associated with the application that you are
using.
• On any Help screen, click the trackwheel. Click
Index to see a list of additional help topics.
In the BlackBerry Desktop Software
• On the Help menu, click Desktop Help
Contents to view the
BlackBerry Desktop Software Online Help
the
In your BlackBerry Internet Service account
using a desktop browser
Handheld User Guide
or
• On the menu bar, click Help to view the
BlackBerry Internet Service Online Help
.
Setting up your handheld 2
Insert the SIM card 2
Insert the battery 2
Charge the battery 3
Turn wireless on 4
Set up email 4
Setting up for email using BlackBerry
Enterprise Server 5
.
Use enterprise activation 5
Use the BlackBerry Desktop Software 5
Setting up for email using BlackBerry
Internet Service 7
Create an account 7
Log in to your account 8
Receive messages from other email accounts 8
Set account options 9
Synchronize your handheld data 9
Frequently asked questions 10
BlackBerry Internet Service Frequently asked questions 11
©2005 Research In Motion Limited. All Rights Reserved. Published in XXXXXX. PRINTSPEC-004. MAT-08907-001 Rev.002
1
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Setting up your handheld
Insert the SIM card
Your SIM card contains important information
about your wireless service. Your SIM card might
be inserted already.
Warning: Turn off your handheld before you insert
or remove the SIM card. Do not scratch, bend, or
expose the SIM card to static electricity or wet
conditions.
1. Press the battery cover release button.
6. Slide the SIM card into the holder so that it
lies flat below the guides on either side of
the holder.
Note: To remove the SIM card, hold the tab and
slide the SIM card out of the holder.
2. Slide off the battery cover.
3. If the battery is inserted, remove it.
4. Remove your SIM card from its packaging.
5. Hold the SIM card with the metal contacts
facing down so that the notches on the card
align with the notches in the SIM card holder
on your handheld.
2
Insert the battery
Warning: Use only the battery that Research In
Motion specifies for use with your handheld. See
the
Safety and Product Infomation
accompanied your handheld for more information
on using the battery safely.
1. Press the battery cover release button.
2. Slide off the battery cover.
3. Insert the battery so that the connectors
align.
booklet that
Page 7
4. Replace the battery cover. If the battery is
charged, your handheld turns on and a
dialog box appears.
5. Click OK.
If the date and time are incorrect, see “How do I
correct the date and time?” on page 10 for more
information.
Charge the battery
Using the travel charger
1. Connect the smaller end of the USB cable to
your handheld.
2. If your travel charger includes a removable
USB cable, connect the larger end of the USB
cable to the power adapter.
3. Slide the appropriate attachment piece into
the power adapter.
Using the travel charger
PUSH
4. Plug the power adapter into a power outlet.
5. Charge the battery to full power.
Using your computer
To charge your handheld using the computer, the
following system requirements must be met:
• Intel®-compatible 486 or higher computer
that is compliant with USB 1.1 or later
• Available USB port. If the port is part of a
USB hub, the hub must be self powered.
• Windows®98, Windows ME, Windows 2000,
or Windows XP
• BlackBerry Desktop Software or BlackBerry
Handheld Manager must be installed to
obtain the required USB driver on your
computer. See
“Setting up for email using
BlackBerry Enterprise Server” on page 5 or
“Setting up for email using BlackBerry
Internet Service” on page 7 for more
information.
Note: If you use Windows 98 (not Windows 98
Second Edition), you must download an update
from http://www.microsoft.com/com/dcom/
dcom98/dcom1_3.asp for the USB driver to
operate as expected.
1. Connect the smaller end of the USB cable to
your handheld.
2. Connect the larger end of the USB cable to
an available USB port on your computer.
3. Charge the battery to full power.
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Page 8
Turn wireless on
Your handheld connects to the wireless network
using an internal radio.
When your SIM card is inserted and the battery is
charged, turn on the radio in a wireless coverage
area. See the inside front cover of this guide for
information on wireless coverage levels and the
wireless radio.
Note: If you use BlackBerry Internet Service, the
account setup process might begin automatically
the first time that you turn on the wireless radio.
See “Setting up for email using BlackBerry
Internet Service” on page 7 for more information.
Set up email
To begin sending and receiving email on your
handheld, you must integrate with an account
using one of the setup options listed in the
following two sections of this guide.
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Page 9
Setting up for email using BlackBerry Enterprise Server
Use this option if all of the following situations
apply:
• You want to receive messages from your
corporate Microsoft® Outlook®, IBM® Lotus
Notes®, or Novell® GroupWise® email
account.
• You subscribe to a service that supports
account setup using a BlackBerry Enterprise
Server™.
• A system administrator is managing a
BlackBerry Enterprise Server within your
company.
• A system administrator has confirmed that
you are permitted to use the BlackBerry
Enterprise Server.
To use this option, one of the following system
requirements must be met:
• Microsoft Outlook (Workgroup installation)
with an account on a Microsoft® Exchange
Server version 5.5 or later
• IBM Lotus Notes version 4.6 or later, with an
account on an IBM Lotus® Domino® Server
version 4.6 or later
• Novell GroupWise client version 6.5 Service
Pack 4 with an account on a Novell
GroupWise Server version 6.5 Service Pack 1
or later
Note: If your handheld is not enabled on a
BlackBerry Enterprise Server, but you want to use
a corporate Microsoft Outlook email account with
your handheld, you can set up for email using the
BlackBerry Desktop Redirector.
BlackBerry Desktop Redirector?" on page 11 for
more information.
See "What is the
Use enterprise activation
If your handheld is enabled on a BlackBerry
Enterprise Server version 4.0, and your system
administrator has provided you with an enterprise
activation password, you can integrate your
handheld with your account over the wireless
network.
1. Verify that your handheld wireless radio is on
and that you are in a wireless coverage area.
2. On your handheld, click Enterprise
Activation.
3. Type your corporate email address.
4. Type the enterprise activation password
provided by your system administrator.
5. Click Activate.
Note: Your system administrator might request
that you install the BlackBerry Handheld Manager
program on your computer to reduce the amount
of data that is transmitted over the wireless
network when your handheld is connected to your
computer. If you install the BlackBerry Handheld
Manager program, you do not need to install the
BlackBerry Desktop Software.
Use the BlackBerry Desktop Software
If your system administrator does not provide you
with an enterprise activation password, you can
install the BlackBerry Desktop Software to
integrate your handheld with your account.
1. Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
5
Page 10
• Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
account integration option.
• Select BlackBerry Enterprise Server as your
message redirection option.
3. Connect your handheld to your computer.
4. On the Windows taskbar, click Start.
5. Select Programs > BlackBerry > Desktop
Manager.
• When you are prompted to generate an
encryption key, follow the on-screen
instructions.
6
Page 11
Setting up for email using BlackBerry Internet Service
Use this option if one or more of the following
situations apply:
• You purchased your handheld in a store.
• You want to set up a new email account for
your handheld.
• You want to set up an existing email account
for your handheld.
Note: To use this option, you must subscribe to a
service that supports email setup using BlackBerry
Internet Service.
Create an account
You must create an account to begin using email
on your handheld. The account that you create
supplies the default email address for your
handheld.
1. Verify that your handheld wireless radio is on
and that you are in a wireless coverage area.
If the Sign In screen does not appear
automatically, click Email Settings.
If you have problems, see “BlackBerry
Internet Service - Frequently asked
questions” on page 11 for more information.
2. On the Sign In screen, click Create Your
Account.
Note: To follow a link in the browser, click the
link. Click Get Link.
3. Click Continue.
4. Read the legal terms and conditions
carefully. Perform one of the following
actions:
• To decline the legal terms and conditions
and stop the setup process, click I
Disagree.
• To accept the legal terms and conditions
and continue the setup process, click I
Agree.
5. Type your account information.
• User ID: Type a personal user ID for your
account. This user ID will be your login
name and the first part of your default
handheld email address.
• Friendly Name: Type the name that you
want to appear in the From field of
messages that you send. If you do not
type a name, your default handheld email
address appears in the From field.
• Password: Type a personal login password.
Passwords must contain between 4 and
16 characters. Passwords are case
sensitive and cannot contain accented
characters.
• Re-enter Password: Retype your personal
login password.
Note: Write down your user ID and password
and keep the information in a safe place. You
must type this information every time that
you log in to your BlackBerry Internet Service
account.
6. Click Submit.
7. Click Done.
8. Perform one of the following actions:
• To receive email on the handheld from
other accounts, click Add Account. See
"Receive messages from other email
accounts" on page 8 for more
information.
7
Page 12
• To log in to your account without adding
other email accounts, click Continue.
Tip: If you have problems creating your account
using your handheld, create your account using a
desktop web browser.
on page 9 for more information.
See “Set account options”
Log in to your account
Log in to your BlackBerry Internet Service account
to manage settings and message options.
1. Verify that your handheld wireless radio is on
and that you are in a wireless coverage area.
2. Click Email Settings.
3. On the Sign In screen, type your account
information.
• User ID: Type the login name for your
account.
• Password: Type the password for your
account.
4. Click Submit.
Note: To follow a link in the browser, click the
link. Click Get Link.
Receive messages from other email accounts
Set up your BlackBerry Internet Service account to
retrieve messages from an existing email account
and deliver them to your handheld. Add up to ten
different existing accounts.
Note: Depending on your Internet service provider
(ISP) or system administrator, you might not be
able to add some types of accounts.
1. Verify that your handheld wireless radio is on
and that you are in a wireless coverage area.
2. Log in to your BlackBerry Internet
Serviceaccount.
on page 8 for more information.
See “Log in to your account”
3. Click Add Account.
Note: To follow a link in the browser, click the
link. Click Get Link.
4. Type the information for the account that
you want to add.
• Email Address: Type the full email address
of the account.
• User Name: Type the login ID (for
example,
kateturner
domain1kateturner
or
).
• Password: Type the password.
• Re-enter Password: Retype the password.
5. Click Submit.
6. Depending on the account that you add, you
might be prompted to select an account
type.
7. Depending on the account type that you
select, you might be prompted for the
following information:
• Email Server: Type the messaging and
collaboration server address for your
Internet service provider (for example,
mail.ispname.com
the address, contact your Internet service
provider.
). If you do not know
• Port Number: Type the appropriate port
number. If you do not know the number,
contact your Internet service provider.
• Outlook Web Access URL: Type the web
address for your Microsoft Outlook
account.
• Mailbox Name: Type the mailbox name
for your Microsoft Outlook account.
• iNotes™ URL: Type the web address for
your IBM Lotus Notes account.
• Leave messages on mail server: Clear this
check box if you do not want to save
8
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messages that are sent to your handheld
on the messaging server.
Note: If you delete a message from your
handheld, you cannot recover it.
• Utilize SSL: Enable Secure Sockets Layer
encryption for retrieving messages from
this account, if it is supported by your
Internet service provider.
Note: If you add a corporate Microsoft
Outlook or IBM Lotus Notes email account,
you might be prompted to install the
BlackBerry Mail Connector application on
your computer. Follow the on-screen
instructions. See "What is the BlackBerry
Mail Connector?" on page 11 for more
information.
8. Click Submit.
Set account options
Set additional account and message options by
logging into your account using a desktop web
browser.
To access your account using a desktop browser,
the following system requirements must be met:
• Internet browser: Microsoft® Internet
Explorer version 5.01, 5.5, or 6.0 (or later) or
Netscape® Communicator version 4.08 to
4.58 with JavaScript™ enabled
Note: Netscape Communicator version 6 (or
later) is not supported.
• Operating system: Microsoft® Windows® 95,
Windows 98, Windows ME, Windows NT®
(version 4), Windows 2000, Windows XP, or
Mac OS® 9.0 or 10.0
1. In your desktop web browser, type the
BlackBerry Internet Service web address
provided by your service provider.
2. Log in to your account.
3. Use this web site to set additional account
options, which include
• reactivating your account
• changing your password
• creating an auto signature
• setting options for sent messages
• switching to a new handheld
See the
BlackBerry Internet Service Online Help
for more information on setting these options.
Synchronize your handheld data
Install the BlackBerry Desktop Software to
synchronize and back up handheld personal
information management (PIM) data such as
contacts and appointments, or to reconcile the
status of messages.
1. Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
• Select BlackBerry Internet Service as your
account integration option.
3. Connect your handheld to your computer.
4. On the Windows taskbar, click Start.
5. Click Programs > BlackBerry > Desktop
Manager.
Note: See the
Help
synchronization.
BlackBerry Desktop Software Online
for more information on PIM
9
Page 14
Frequently asked questions
Why does my handheld not turn on?
The power might be off. Press the Power button to
turn the power on.
The battery might not be charged. See “Charge
the battery” on page 3 for more information.
Remove and then reinsert the battery.
Why does my handheld not charge?
A connection might not be secure. Check that all
cables and plugs are fully inserted into ports and
power outlets.
3 for more information.
The battery might not be inserted properly.
Reinsert the battery so that the connectors align.
How do I correct the date and time?
1. In the handheld options, click Date/Time.
2. Set the date and time.
3. Click the trackwheel.
4. Click Save.
Why is there a book icon on the Home screen?
A new service book is available on your handheld.
Service books determine which services and
features are available on your handheld.
1. In the handheld options, click Service Book.
2. Click the service book beside the book icon.
3. Click Accept.
Why does the handheld screen turn off?
When you do not use your handheld for a period
of time, the screen turns off to conserve battery
power. Roll the trackwheel or press any key to turn
the screen on again.
See "Charge the battery" on page
Why can I not send or receive messages?
Verify that the handheld wireless radio is on and
that you are in a wireless coverage area. See the
inside front cover of this guide for more
information on the wireless radio and levels of
wireless coverage.
Verify that you have integrated your handheld
with an email account.
page 4 for more information.
If you are using BlackBerry Internet Service, log in
to your account using a desktop web browser.
“Set account options” on page 9 for more
information.
See “Set up email” on
See
• Verify that your BlackBerry Internet Service
account mailbox has not exceeded its size
limit.
• Send a service book to reactivate your
account.
How do I connect my handheld to the
BlackBerry Desktop Software?
If the desktop software is installed on your
computer, your handheld should connect to the
desktop software automatically when you connect
your handheld to the computer. If your handheld
does not connect, open the BlackBerry Desktop
Software.
1. Click Options > Connection Settings.
2. In the drop-down list, click the correct port.
3. Click Connect.
If the connection problems continue, close the
BlackBerry Desktop Software and disconnect your
handheld. Open the desktop software again and
reconnect your handheld. Verify that all
connections are secure.
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Page 15
What is the BlackBerry Desktop Redirector?
If you use Microsoft Outlook (Workgroup
installation) with an account on a Microsoft
Exchange Server version 5.5 or later and your
handheld is not enabled on a BlackBerry
Enterprise Server, you can use the BlackBerry
Desktop Redirector to set up for message service
on your handheld.
1. Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
• Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
account integration option.
• Select BlackBerry Desktop Redirector as
your message redirection option.
3. Connect your handheld to your computer.
4. On the Windows taskbar, click Start.
5. Click Programs > BlackBerry > Desktop
Manager.
• When you are prompted to generate an
encryption key, follow the on-screen
instructions.
Your computer must be on and the BlackBerry
Desktop Redirector must be running to send and
receive messages on your handheld.
Can I set up for email using both BlackBerry
Enterprise Server and BlackBerry Internet
Service?
To set up using more than one service, complete
the steps in
Enterprise Server” on page 5 followed by the steps
in “Setting up for email using BlackBerry Internet
Service” on page 7.
Contact your service provider for more information
on availability and the fees that might be
associated with email setup using both BlackBerry
Enterprise Server and BlackBerry Internet Service.
“Setting up for email using BlackBerry
How do I reset my handheld?
Only reset your handheld if the handheld does not
respond for more than a few minutes, or if your
system administrator or service provider has
advised you to reset your handheld.
To reset your handheld hardware and programs,
remove and then reinsert the battery.
BlackBerry Internet Service Frequently asked questions
How do I open BlackBerry Internet Service?
See “Log in to your account” on page 8 for more
information.
Why does the Email Settings option not
appear on the handheld Home screen?
Verify that your handheld wireless radio is on and
that you are in a wireless coverage area.
If your handheld uses a theme, the option might
appear in a folder or list instead of on the Home
screen.
If the option still does not appear, contact your
service provider.
What is the BlackBerry Mail Connector?
The BlackBerry Mail Connector is a program that
you might have to install on your local computer
so that BlackBerry Internet Service can access your
corporate Microsoft Outlook or IBM Lotus Notes
account when the corporate messaging server is
behind a firewall.
The BlackBerry Mail Connector accesses and
copies your messages that are on a mail server
and sends those parts over a connection to
BlackBerry Internet Service.
The BlackBerry Internet Service email account
setup process is designed to automatically detect
whether the BlackBerry Mail Connector is required
and to prompt you to install the application.
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Page 16
Why can I not add a third-party email
account?
Verify that your third-party email account supports
POP3 or IMAP4. Contact your Internet service
provider for more information.
How do I update my account information?
1. Log in to your BlackBerry Internet Service
account.
See “Log in to your account” on
page 8 for more information.
2. Click View/Modify.
Note: To follow a link in the browser, click the
link. Click Get Link.
3. Edit your account information.
4. Click Submit.
I use multiple accounts. How do I set the
email address that appears in the From field
of messages that I send?
1. Log in to your BlackBerry Internet Service
account.
See “Log in to your account” on
page 8 for more information.
2. In the Send From Address option, click the
here link.
Note: To follow a link in the browser, click the
link. Click Get Link.
3. On the Sent From Address screen, perform
one of the following actions:
• To use your default handheld account as
your Sent From Address, select I want my
Sent From Address to be my handheld
email address.
• To use an address from one of your
integrated accounts, select I want to
choose one of the email accounts I have
set up to be my Sent From Address. Click
Submit. Select an account.
• To use another email address, select I
want to customize my Sent From Address
setting to use an email address that I’ll
enter. Click Submit. Type the email
address.
4. Click Submit.
How do I remove an account that I no longer
want to access with my handheld?
1. Log in to your BlackBerry Internet Service
account.
See “Log in to your account” on
page 8 for more information.
2. Select a email address.
Note: You cannot delete your default email
account.
3. Click Delete.
Note: To follow a link in the browser, click the
link. Click Get Link.
4. Click Yes.
How do I change the handheld that I want to
use with my account?
Your account is linked to your handheld. If you
switch handhelds, update the handheld PIN
associated with your account, or call your service
provider to delete your account.
1. Use the new handheld to log in to your
BlackBerry Internet Service account.
in to your account” on page 8 for more
information.
2. Click Change handheld that works with the
accounts listed above.
Note: To follow a link in the browser, click the
link. Click Get Link.
3. On the Change Handheld screen, verify that
the new handheld information is correct.
See “Log
• PIN: The personal information number
(PIN) for your handheld.
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Page 17
• IMEI: The international mobile equipment
identity (IMEI) number for your handheld.
Note: To find your PIN and IMEI, in the
handheld options, click Status.
4. Click Submit.
5. Click Done.
Why is my mailbox full?
Your BlackBerry Internet Service account has a size
limit. To avoid reaching the limit, delete items
from your mailbox regularly or set up auto-aging
rules for message deletion.
How do I find more information on managing
my account?
1. Log in to your BlackBerry Internet Service
account using a desktop browser.
See “Set
account options” on page 9 for more
information.
See the
BlackBerry Internet Service Online Help
for information on managing your account by
deleting messages.
Customer support
BlackBerry support web site:
www.blackberry.com/support
13
Page 18
©2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and
symbols are the exclusive properties of, and trademarks of, Research In Motion Limited (RIM). All other brands and marks are
the properties of their respective owners. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business
Machines Corporation in the United States, other countries, or both. Novell and GroupWise are registered trademarks of Novell,
Inc. in the United States and other countries. Intel is a registered trademark of Intel Corporation or its subsidiaries in the United
States and other countries. Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation in the United
States and/or other countries. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by Research In Motion Limited is under license. There are no warranties, express or implied, with respect to the contents
of this document, and all information provided herein is provided “as is”. In no event shall RIM or its affiliates be liable to any
party for any direct, indirect, special, or consequential damages in connection with your use of this document, including,
without limitation, loss of business revenue or earnings, lost data, damages caused by delays, lost profits, or a failure to realize
expected savings, even if RIM was expressly advised of the possibility of such damages. RIM reserves the right to periodically
change information that is contained in this document; however, RIM makes no commitment to provide any such changes in a
timely manner or at all. Your handheld might vary from the depictions on this card.
Published in XXXXX.
PRINTSPEC-005
MAT-07530-001 Rev.003
Model number: RAQ42GW
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