Blackberry 7100 User Manual

BlackBerry® 7100 Series
User Guide
User Guide, BlackBerry® 7100 Series
Model Number: RAQ4xGW
Last modified: 3 November 2004 Part number: SWD_X_HH(EN)-003.001
At the time of publication, this documentation complies with handheld software version 4.0. © 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and
symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.
Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of IBM in the United States. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license.
All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners.
The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.
This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.
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You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any third-party for issues arising from such third-party applications.
Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada
Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom
Published in Canada
Contents
Enterprise activation .....................................................5
Phone .................................................................................7
Email messages ............................................................15
PIN messages ................................................................21
SMS messages ..............................................................23
Search .............................................................................. 25
Attachments ..................................................................27
Synchronizing data .....................................................29
Backing up and restoring handheld data ........... 31
Typing ............................................................................. 33
Browser ........................................................................... 37
Downloading ................................................................41
Contacts .........................................................................43
Calendar .........................................................................47
Tasks ................................................................................51
Memos ............................................................................53
Alarm ............................................................................... 55
Calculator ....................................................................... 57
Bluetooth® ....................................................................59
Date and time ..............................................................61
Profiles ............................................................................ 63
Screen display ...............................................................65
Language .......................................................................67
Power and battery ....................................................... 69
Network coverage .......................................................71
SIM card ......................................................................... 75
Security ........................................................................... 77
BrickBreaker ..................................................................83
Service books ................................................................85
Frequently asked questions ..................................... 87
Tips .................................................................................119
Legal notice .................................................................125
Index ..............................................................................127
3
4

Enterprise activation

About enterprise activation
Activate the handheld over the wireless
network

About enterprise activation

Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook® or IBM® Lotus® Domino® email account if you have access to BlackBerry Enterprise Server version 4.0. You can also use this feature to load or restore handheld data saved as part of an automatic wireless backup, a personal information management synchronization, or a wireless email reconciliation.
If you have access to BlackBerry Enterprise Server version 4.0, and Enterprise Activation does not appear in the handheld options, verify with your service provider that you have been provisioned for enterprise activation. If you have been provisioned for the service and the option does not appear, contact your system administrator.
If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account.
Notes:
If the handheld has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to verify the status of the activation.
If the Enterprise Activation does not appear on the Home screen, in the handheld options, click Enterprise Activation to verify the activation status.

Activate the handheld over the wireless network

In the handheld options, click Enterprise Activation. Type your corporate email address and the password provided to you by your system administrator. Click the trackwheel. Click Activate.
Related topic
Why are some messages already on my
handheld?
5
6

Phone

Find your phone number
Make a call
Make an emergency call
Use speed dial
Check your voice mail
Answer a call
Mute a call or place a call on hold
Adjust the phone volume
Turn the speaker on and off
Phone features
Dial using letters
Make a conference call
Assign a speed dial number
Change speed dial assignments
Log calls
Use call logs
Block calls
Forward calls
Set call waiting
Set default country and area codes
Set corporate extension dialing
Set voice mail options
Set the TTY option
Set the default call volume
Use fixed dialing
Reset call timers
Phone — frequently asked questions

Find your phone number

In the phone, the My Number field displays your phone number.

Make a call

1. On the Home screen, type a phone number.
2. Press the Send key.
3. To end the call, press the End key.
Notes:
Press the Send key on any screen to open the phone.
Select a contact, call log, or phone number link on any screen and press the Send key to make a call.
Related topics
Add a pause or wait
Can I use the phone when the handheld or
keyboard is locked?

Make an emergency call

You can make an emergency call even if the SIM card is not inserted or the radio is off.
Perform one of the following actions:
Unlocked keyboard or handheld: In the
phone, type the emergency number. Press the Send key.
Locked keyboard or handheld: Click the
trackwheel. Click Emergency Call. Click Yes.

Use speed dial

In the phone, press and hold the number key that is assigned to the contact or phone number.
7
Note:
You can also use speed dial to make a phone call on the Home screen or in the messages list.
To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume.

Check your voice mail

In the phone, click the trackwheel. Click Call Voicemail.

Answer a call

To answer a call, click Answer. If you do not want to answer the call, click Ignore.
If you are already connected to a call and receive another call, perform one of the following actions:
Click Answer - Drop Current to end your
current call and answer the incoming call.
Click Answer - Hold Current to place the
current call on hold and answer the incoming call.
Click Answer - Drop All to end all current
calls and answer the incoming call during a conference call.
To end the call, press the End key.
Note:
You can also press the Send key to answer a call. If you are already connected to a call and receive another call, press the Send key to place the current call on hold and answer the incoming call
Related topic
Can I use the phone when the handheld or
keyboard is locked?

Adjust the phone volume

During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume.

Turn the speaker on and off

To turn the speaker on, during a call, click the trackwheel. Click Activate Speakerphone.
To turn off the speaker, click the trackwheel. Click Activate Handset.
Warning:
Do not hold the handheld near your ear while using the speaker. Hearing damage can occur. For more information on using the speaker safely, refer to the
Related topic
BlackBerry Safety Information Booklet.
Use Bluetooth® wireless technology during a
call

Phone features

During a call, your handheld has all the functions that are available to a regular phone, such as hold and mute.
To alternate between two connected calls, click the trackwheel. Click Swap.
To use other applications during a call, click the trackwheel. Click Home Screen.

Mute a call or place a call on hold

To mute a call, click the trackwheel. Click Mute. To turn mute off, click the trackwheel. Click Turn Mute Off.
8

Dial using letters

To type letters in phone numbers, use the multi­tap input method. Hold the Alt key. Press the key once to type the first letter on the key, or press the key twice to type the second letter on the key.
Note:
When you type a letter in a phone number, your handheld dials the number that is associated with the letter on a conventional phone keypad.

Make a conference call

1. During a call, press the Send key.
2. Type a phone number or select a contact.
3. Press the Send key.
4. During the second call, click the trackwheel.
5. Click Join.

Assign speed dial to a contact in your address book

1. In the phone, click the trackwheel.
2. Click View Speed Dial List.
3. Select an unassigned number.
4. Click the trackwheel.
5. Click New Speed Dial.
6. Select a contact.
7. Click the trackwheel.
8. Click Add Speed Dial To <contact name>.
Note:
When adding more than two numbers to a conference call, place the conference call on hold before calling the next phone number or contact.
Related topic
Manage contacts during a conference call

Manage contacts during a conference call

To speak privately with one contact, click the trackwheel. Click Split Call.
To disconnect one contact from the conference call, click the trackwheel. Click Drop Call. Select a contact. Click the trackwheel.
To disconnect from a conference call while leaving the other parties connected, click the trackwheel. Click Transfer.

Assign a speed dial number

In the phone, select a contact or phone number. Press and hold any unassigned number key. Click OK.
Related topic
Assign speed dial to a contact in your
address book

Change speed dial assignments

In the phone, click the trackwheel. Click View Speed Dial List. Select a contact or phone number. Click the trackwheel. Perform one of the following actions:
Change the contact assigned to a speed dial
number: Click the contact. Click Edit. Click a new contact. Click Speed Dial <contact name>.
Assign the contact to a different speed dial
number: Click the contact. Click Move. Click a different speed dial number.
Remove a contact from the speed dial list:
Click the contact. Click Delete.

Log calls

Call logs appear when you open the phone. Missed call logs also appear in the messages list.
To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in the messages list. Press the Space key.
If you do not want any call logs to appear in the messages list, select None. Press the Space key.
9
Related topic
Can I set the phone to display frequently
called numbers?

Use call logs

In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions:
Add Notes
Edit Notes
Forward
To delete notes, in the open call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.

Block calls

1. In the phone options, click Call Barring.
2. Click the trackwheel.
3. Click Enable.
4. Click the trackwheel.
5. Click Save.
Related topics
Change the call block password
Can I block calls?

Change the call block password

1. In the phone options, click Call Barring.
2. Click the trackwheel.
3. Click Change Password.
4. Type your current password.
5. Click the trackwheel.
6. Type your new password.
7. Click the trackwheel.
8. Type your new password again.
9. Click the trackwheel.
Related topic
Can I block calls?

Forward calls

1. In the phone options, click Call Forwarding.
2. Select the type of calls that you want to forward.
3. Press the Space key.
4. Select Do Not Forward or the current forwarding phone number.
5. Click the trackwheel.
6. Click Change Number.
7. Select a forwarding phone number from the list.
8. Click the trackwheel.
9. Click Save.
Note:
Before enabling call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for the call forwarding profiles might already be specified. You might not be able to change them or add new ones. For more information, contact your service provider.
Related topics
Can I use call forwarding?
Add a call forwarding phone number
Delete call forwarding phone numbers
How do I edit the phone number to which
my calls are forwarded?
10

Add a call forwarding phone number

1. In a call forwarding profile, click Do Not Forward.
2. Click Edit Numbers.
3. Click the trackwheel.
4. Click New Number.
5. Type the phone number and click the trackwheel.
6. Click the trackwheel.
7. Click Close.
Related topic
How do I edit the phone number to which
my calls are forwarded?

Delete call forwarding phone numbers

1. In a call forwarding profile, click the phone number to which your calls are currently being forwarded.
2. Click Edit Numbers.
3. Click the phone number that you want to delete from the list.
4. Click Delete.
Related topic
How do I edit the phone number to which
my calls are forwarded?

Set call waiting

1. In the phone options, click Call Waiting.
2. Set the Call Waiting Enabled field to Yes.
3. Click the trackwheel.
4. Click Save.
Related topic
Can I use call waiting?

About smart dialing

You can specify default country and area codes so that any numbers specified as links, or any numbers in your address book that do not contain these codes, are dialed correctly.
If you call a corporation frequently, you can also set your smart-dialing options so that you do not have to type the main number for the corporation. To call a contact in the corporation, you only need to press the X key and type the extension number.

Set default country and area codes

1. In the phone options, click Smart Dialing.
2. Set the Country Code and Area Code fields.
3. In the National Number Length field, set the default length for phone numbers in your country.
4. Click the trackwheel.
5. Click Save.
Note:
When calculating the default length for phone numbers, include your area code and local number, but do not include your country code or the National Direct Dialing prefix.
Related topic
About smart dialing

Set corporate extension dialing

1. In the phone options, click Smart Dialing.
2. In the Number field, type the main phone number for the corporation.
3. Set how long the handheld waits before dialing extensions.
4. Set the default length for extensions.
5. Click the trackwheel.
6. Click Save.
11
Related topic
About smart dialing

Set voice mail options

1. In the phone options, click Voicemail.
2. Type a voice mail access number and any additional numbers, such as a password or extension.
3. Click the trackwheel.
4. Click Save.
Notes:
If your SIM card is provisioned for voice mail, the voice mail access number might already be completed. For more information on voice mail for your SIM card, contact your service provider
If your SIM card is not provisioned for voice mail, you can type the access number for a different voice mail system.

About TTY

You can use text telephone (TTY) to make calls to, and receive calls from, other TTY devices. If you connect your handheld to a TTY device, calls that you receive on your handheld are converted to text.
Note:
The TTY option is only available with certain BlackBerry Wireless Handhelds.

Set the TTY option

1. In the phone options, click TTY.
2. Set the TTY Mode field.
3. Click the trackwheel.
4. Click Save.
Related topics
About TTY
Can I use a TTY device with my handheld?

About default call volume

You can specify a default volume level for any call, regardless of whether you adjusted the volume during a previous call.

Set the default call volume

1. In the phone options, click General Options.
2. Set the Default Call Volume field.
3. Click the trackwheel.
4. Click Save.
Related topic
About default call volume

About fixed dialing

If you enable fixed dialing number (FDN) mode, your handheld only makes calls to contacts on your FDN list.
Notes:
Your handheld can dial emergency numbers in FDN mode, even if the numbers are not in the FDN list.
If your service provider plan includes SMS, you can also send SMS messages to contacts on your FDN list.

Use fixed dialing

1. In the phone options, click FDN Phone List.
2. Click the trackwheel.
3. Click Enable FDN mode.
4. Type the PIN2 code provided by your service provider.
5. Click the trackwheel.
12
Related topics
About fixed dialing
Add a contact to the FDN list
Change fixed dialing entries
Can I use FDN mode on my handheld?

Add a contact to the FDN list

1. In the phone options, click FDN Phone List.
2. Click the trackwheel.
3. Click New.
4. Type the PIN2 code provided by your service provider.
5. Click the trackwheel.
6. Type a name and a phone number.
7. Click the trackwheel.
8. Click Save.
Related topic
Can I use FDN mode on my handheld?

Change fixed dialing entries

On the FDN list, click a contact. Perform one of the following actions:
Edit
Delete

Reset call timers

1. In the phone, click the trackwheel.
2. Click Status.
3. Click Last Call or Total Calls.
4. Click Clear Timer.
5. Click the trackwheel.
6. Click Save.
13
14

Email messages

Open a message
Send an email message
Save draft messages
Add contacts to a message
Set the importance level
Change sent messages
Manage messages
File messages
View filed messages
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
Search the handheld
Save a copy of messages sent from the
handheld
Add an email signature
Set an out of office reply
Create an email filter
Set folder redirection
Email and PIN messages — frequently asked
questions

Open a message

An unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.

Send an email message

1. In the messages list, click the trackwheel.
2. Click Compose Email.
3. Click [Use Once].
4. Click Email.
5. Type an email address.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Notes:
If you have added contacts to the address book, you can select a contact from the list after you click Compose Email.
If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service.

Save draft messages

To save a draft of a message, click the trackwheel. Click Save Draft.

Add contacts to a message

To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc.
To attach a contact to a message, click the trackwheel. Click Attach Address.

Set the importance level

When composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes.
15

Change sent messages

To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send.
To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message.
To resend your message to the same contact, open the message. Click the trackwheel. Click Resend.

View filed messages

To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No.
To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.
Note:
To view sent messages, in the messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder.

Manage messages

Open a message. Click the trackwheel. Perform one of the following actions:
Save
Reply
Forward
Reply To All
Delete
To delete the original message from a reply, click the trackwheel. Click Delete Original Text.

File messages

To file a message, click the message. Click File. Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
Related topics
Can I file messages?
View filed messages

Delete multiple messages at one time

To delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key.
To delete sent and received messages prior to and including a date, click a date. Click Delete Prior.
Note:
When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox.
Related topic
Reconcile deleted messages

Mark a message as opened or unopened

To change the status of a message, click a message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.
16

Save a copy of messages sent from the handheld

Set this option to save messages sent from your handheld in the Sent Items folder of your mailbox.
1. In the messages options, click Email Settings.
2. Set the Save Copy In Sent Folder field to Yes.
3. Click the trackwheel.
4. Click Save.
Note:
Set the save copy option for each message service on your handheld.
Related topic
View filed messages
Related topic
About email signatures

About out of office reply

The out of office reply is automatically sent to your contacts the first time that the contact sends you an email message.
To set an out of office reply from your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can set an out of office reply in your mailbox.
Note:
Set an out of office reply for each message service on your handheld.

About email signatures

The signature is added to your email messages after you send them. It does not appear on your handheld when you compose the email message.
To add a signature to messages sent from your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software.
Note:
Set an email signature for each message service on your handheld.

Add an email signature

1. In the messages options, click Email Settings.
2. Set the Use Auto Signature field to Yes.
3. Type a signature.
4. Click the trackwheel.
5. Click Save.

Set an out of office reply

1. In the messages options, click Email Settings.
2. Set the Use Out Of Office Reply field to Yes.
3. Type a reply.
4. If you use a Lotus Notes® mailbox, in the Until field, set the date on which the out of office reply should be disabled.
5. Click the trackwheel.
6. Click Save.
Related topic
About out of office reply

About email filters

You create filters to specify which email messages are forwarded to your handheld and which messages remain in your mailbox. To forward messages to your handheld, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, From, and Subject fields).
17
If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.
Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one to apply first by placing that filter higher in the list.
To create email filters on your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to create email filters.
Create a filter quickly

Use email filters

Click a filter. Perform one of the following actions:
Enable filter
Disable filter
View
Edit
Delete
Move up
Move down
Note:
Set email filters for each message service on your handheld.

Create an email filter

1. In the messages options, click Email Filters.
2. Click the trackwheel.
3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.
Notes:
To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click Continue.
To make the filter detect messages from multiple contacts, use semi colons to separate your contacts in the From or Sent to fields.
Related topics
About email filters
Use email filters
18

Create a filter quickly

In the messages list, click a message on which to base your filter. Perform one of the following actions:
Create a filter based on the sender: Click
Filter Sender.
Create a filter based on the subject: Click
Filter Subject.
Add a title and save the filter.

About folder redirection

If rules within your mailbox direct new messages into different folders, you must specify which desktop email folders should forward messages to your handheld.
To set folder redirection, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to specify folder redirection settings.
Note:
Set folder redirection for each message service on your handheld.

Set folder redirection

1. In the messages options, click Email Settings.
2. Click the trackwheel.
3. Click Folder Redirection.
4. Select the check boxes.
5. Click the trackwheel.
6. Click Save.
Notes:
Verify that you selected the Inbox. If you do not select the Inbox, email messages are not forwarded from this folder.
To specify all of your folders for redirection, including your Sent Items folder, select the Select All check box. All email messages sent from your mailbox also appear on your handheld.
Related topics
About folder redirection
View filed messages
How do I make changes to the folders on my
handheld?
19
20

PIN messages

About PIN messages
Find your PIN
Open a message
Send a PIN message
Save draft messages
Add contacts to a message
Change sent messages
Manage messages
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
Search the handheld
Email and PIN messages — frequently asked
questions

About PIN messages

A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know the PIN of another BlackBerry handheld user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.
When your PIN message is delivered to the recipient, a D appears with a check mark in the messages list.
Note:
If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, your PIN is displayed on the Enterprise Activation screen.

Send a PIN message

1. In the messages list, click the trackwheel.
2. Click Compose PIN.
3. Click [Use Once].
4. Click PIN.
5. Type a PIN number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Note:
If you have added contacts to the address book, you can select a contact from the list after you click Compose PIN.

Find your PIN

In the handheld options, click Status.
21
22

SMS messages

About SMS messages
Find your SMS number
Type an SMS number
Open an SMS message
Send an SMS message
Save draft messages
Manage messages
Resend an SMS message
Enable cell broadcast messages
Manage cell broadcast channels
Delete multiple messages at one time
Mark a message as opened or unopened
Search the messages list
Search the handheld
Leave SMS messages on the SIM card
SMS messages — frequently asked questions

About SMS messages

With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider enables for SMS.
You can send SMS messages to contacts who have SMS-compatible phone numbers.

Type an SMS number

When you type an SMS-compatible number, include the country code and the area code.
Note:
In the phone, set your smart-dialing options to avoid typing the country code and area code.
Related topic
About smart dialing

Open an SMS message

An unopened SMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.

Send an SMS message

1. In the messages list, click the trackwheel.
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
5. Type the SMS-compatible phone number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.

Find your SMS number

In the phone, the My Number field displays your phone number. If your handheld is enabled for SMS, this number is also your SMS number.
Note:
If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS.
23

Manage messages

Open a message. Click the trackwheel. Perform one of the following actions:
Save
Reply
Forward
Delete
To remove the history from an SMS message, when replying, click the trackwheel. Click Remove History.

Resend an SMS message

To resend your SMS message to the same contact, open the message. Click the trackwheel. Click Resend.

About cell broadcast messages

If your service provider supports cell broadcasting, and provides you with access to a cell broadcasting channel, you can receive information messages from the wireless network. These SMS messages can communicate information about weather, sports, traffic, or other news directly to your handheld. For more information on cell broadcasting, contact your service provider.

Manage cell broadcast channels

The cell broadcast channels that you subscribe to determine the kind of information messages that you receive. In the handheld options, click SMS. Select a channel from the list. Click the trackwheel. Perform one of the following actions:
To receive messages from a new channel,
click Add Channel.
To specify a preferred name for the selected
channel, click Set Nickname.
To stop receiving messages from the selected
channel, click Disable.
To remove the selected channel, click Delete
Channel.
Note:
To specify the languages in which you would like to receive cell broadcast messages, scroll down the list and select a cell broadcast language. Click the trackwheel. Click Enable or Disable.
Related topic
About cell broadcast messages

Enable cell broadcast messages

To enable cell broadcasting, in the handheld options, click SMS. Set the Cell Broadcasting Service field to On.
Related topic
About cell broadcast messages
24

Search

About search
Search the messages list
Search the handheld

About search

You can search the messages list using criteria that you set and save those searches for future use. You can also search for contacts or search for all messages containing the same subject.
You can also search the handheld to find content across all programs. With the global search, files which appear in the search results can be used just as they would in the original program. For example, you can manage email messages in your search results the same way that you would in the messages list.

Search the messages list

1. In the messages list, click the trackwheel.
2. Click Search.
3. Set the search criteria.
4. Click the trackwheel.
5. Click Save.
6. Add a name and a shortcut key for your search.
7. Click the trackwheel.
8. Click Save.
Note:
You can search without saving the details for the search. After you set the criteria, click the trackwheel. Click Search.
Related topics
Use saved searches
Search for a specific contact
Search for a subject

Use saved searches

To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.
Click a search. Perform one of the following actions:
View
Edit
Delete
To view the te rms of y our las t search quick ly, in the list of searches, click the trackwheel. Click Last.

Search for a specific contact

To search for all messages from a specific sender, click the message. Click Search Sender.
To search for all messages to a specific recipient, click the message. Click Search Recipient.

Search for a subject

To search for all messages with the same subject, click a message. Click Search Subject.

Search the handheld

1. In the search program, type text in the Text field to search the records on your handheld.
2. In the Name field, type text to search using the names of contacts in your address book, calendar, or messages list.
3. Select the check boxes for the programs to search.
4. Click Search.
25
Notes:
If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful.
File attachments are not searched when you search across the handheld programs.
To expand a folder, click a folder with a plus sign (+) beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
Related topic
How do I search for text within a file
attachment?
26

Attachments

About attachments
Use address book attachments
Open a file attachment
Open an image attachment
Navigate attachments
Attachments — frequently asked questions

About attachments

Address book attachments enable recipients of your messages to view and add contacts to their handheld address books. When you open a message that contains an address book attachment, a book icon appears at the bottom of the message with the name of the attached contact.
You can view certain types of file attachments on your handheld, including .zip, .htm, .html, .doc, .dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif image attachments.
A message with a file attachment appears in the messages list with a paperclip icon.
Related topic
Can I view file attachments on my handheld?

Use address book attachments

To view an address book attachment, in an open message, click the trackwheel. Click View Attachment.
To add the contact information to your address book, when viewing an address book attachment, click the trackwheel. Click Add to Address Book.
To update contact information, when viewing an address book attachment, click the trackwheel. Click Update Address.

Open a file attachment

1. Place your cursor in the name of the file attachment.
2. Click the trackwheel.
3. Click Open Attachment.
4. Select Table of Contents to open an automatically generated table of contents for the file attachment, or select Full Content to open the complete file attachment.
5. Click the trackwheel.
6. Click Retrieve.

Open an image attachment

1. Place your cursor in the name of the image attachment.
2. Click the trackwheel.
3. Click View Attachment.

Navigate attachments

To open content that is embedded within a document or spreadsheet, click a content link. Click Retrieve. Examples of embedded content include tables, images, footnotes, text boxes, or comments. Press the Escape button to return to the main attachment content.
To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
To move to a specific cell within a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell co-ordinates and click the trackwheel.
27
To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell.
To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet.
To view the previous worksheet in a spreadsheet, click the trackwheel. Click Prev Sheet.
To view the next worksheet in a spreadsheet, click the trackwheel. Click Next Sheet.
To pan horizontally across an image, hold the Alt key and roll the trackwheel.
To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in, click the trackwheel. Click Enlarge Area.
28

Synchronizing data

About email reconciliation
Set wireless email reconciliation
Reconcile deleted messages
About PIM synchronization
Set wireless PIM synchronization
Synchronization — frequently asked
questions

About email reconciliation

Email reconciliation means that any message you file or delete on your handheld will also be filed or deleted in your mailbox. Likewise, any changes that you make to messages in your mailbox are reflected on your handheld.
If your handheld integration option supports wireless email reconciliation, changes are automatically reconciled over the wireless network.
You can also configure wireless email reconciliation options using the handheld.
If your handheld integration option does not support wireless email reconciliation, changes are reconciled using the BlackBerry Desktop Software. For more information on manual email reconciliation, refer to the
Software Online Help
Related topic
BlackBerry Desktop
.
Can I reconcile email messages over the
wireless network?

Set wireless email reconciliation

In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On.
Note:
Set the Wireless Reconcile option for each message service on your handheld.
Related topic
Can I reconcile email messages over the
wireless network?

Reconcile deleted messages

To set how deleted messages are reconciled between your handheld and mailbox, in the messages options, click Email Reconciliation. Set the Delete On field.
Note:
Set the Email Reconciliation option for each message service on your handheld.
Related topic
Delete multiple messages at one time

About PIM synchronization

You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your handheld and in your desktop email program are identical.
If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0 and wireless PIM synchronization is enabled, PIM items are synchronized over the wireless network automatically. You can turn wireless PIM synchronization on and off using the handheld.
29
If your handheld is integrated with an email account using a BlackBerry Enterprise Server version 2.1 or later and wireless calendar synchronization is enabled, you can synchronize your calendar entries over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. For more information on synchronizing PIM items manually or configuring wireless calendar synchronization using the desktop software, refer to the
Desktop Software Online Help
Related topic
BlackBerry
.
Can I synchronize PIM items over the wireless
network?

Set wireless PIM synchronization

If you have been using your handheld with wireless PIM synchronization disabled or are enabling wireless PIM synchronization for the first time, synchronize your handheld using the desktop software before you enable wireless PIM synchronization.
In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes.
You can set wireless calendar synchronization using the BlackBerry Desktop Software. For more information, refer to the
Software Online Help
BlackBerry Desktop
.
Note:
If you enable wireless PIM synchronization on the handheld, you cannot synchronize PIM items using the desktop software.
Related topic
Can I synchronize PIM items over the wireless
network?
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