Blackberry 6720 User Manual
BlackBerry Wireless
Handheld
900/1900 MHz GSM/GPRS Networks
900/1800 MHz GSM/GPRS Networks
Handheld User Guide
BlackBerry Wireless Handheld Version 3.3
Handheld User Guide
Last revised: 04 July 2002
Part number: PDF-04777-001 Rev. 001
At the time of publication, this documentation complies with software version
3.3.0.86.
© 2002 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM
families of related marks, images and symbols are the exclusive properties of
Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always
Connected’, the “envelope in motion” symbol and the BlackBerry logo are
registered with the U.S. Patent and Trademark Office and may be pending or
registered in other countries. All other brands, product names, company names,
trademarks and service marks are the properties of their respective owners.
The handheld and/or associated software are protected by copyright,
international treaties and various patents, including one or more of the following
U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428;
D433,460; D416,256. Other patents are registered or pending in various countries
around the world. Visit www.rim.net/patents.shtml for a current listing of
applicable patents.
While every effort has been made to ensure technical accuracy, information in this
document is subject to change without notice and does not represent a
commitment on the part of Research In Motion Limited, or any of its subsidiaries,
affiliates, agents, licensors, or resellers. There are no warranties, express or
implied, with respect to the content of this document.
Research In Motion Limited
295 Phillip Street
Waterloo, ON N2L 3W8
Canada
Research In Motion Europe
Centrum House, 36 Station Road
Egham, Surrey TW20 9LF
United Kingdom
Published in Canada
Contents
Important safety information....................................................... 9
Important safety/compliance information for BlackBerry
6710™ users ...................................................................................14
FCC compliance statement (USA) ..............................................16
Industry Canada Certification..................................................... 17
Important safety/compliance information for BlackBerry
6720™ users ...................................................................................18
Introduction ................................................................................. 21
Before you begin............................................................................ 21
Handheld features ........................................................................ 21
Is this the correct guide for me? .................................................. 22
About this guide............................................................................23
Getting to know your handheld ................................................. 25
Using the keyboard and trackwheel .......................................... 26
Activating backlighting ................................................................ 30
Navigating applications ...............................................................31
Configuring handheld options.................................................... 37
Tips for using your handheld...................................................... 38
Sending and reading email and PIN messages .........................39
Sending email messages............................................................... 40
Sending PIN messages ................................................................. 42
Setting message options ...............................................................44
Inserting symbols .......................................................................... 46
Formatting your messages........................................................... 48
Using cut, copy, and paste........................................................... 54
Using the Find feature .................................................................. 55
Adding attachments to messages ............................................... 56
Sending messages to several contacts at one time ................... 57
Sending to one-time recipients.................................................... 58
Sending messages using links .....................................................59
Customizing the auto signature.................................................. 60
Receiving delivery confirmation................................................. 61
Reading email or PIN messages.................................................. 62
Receiving long email messages...................................................65
Managing attachments ................................................................. 66
Tips for sending and reading email and PIN messages .......... 69
Sending and reading SMS messages ......................................... 71
Sending an SMS message............................................................. 72
Setting SMS options ...................................................................... 74
Using AutoText in SMS messages ..............................................74
Sending to one-time recipients.................................................... 77
Sending messages using links .....................................................78
Reading SMS messages ................................................................ 79
Removing the history from SMS messages ............................... 81
Tips for sending and reading SMS messages............................ 83
Managing messages and phone call logs ..................................85
Filing email messages ................................................................... 86
Searching messages and phone call logs ................................... 87
Saving messages............................................................................ 95
Editing messages........................................................................... 98
Resending messages ................................................................... 100
Marking messages as unopened ............................................... 101
Marking messages as opened.................................................... 102
Deleting messages and phone call logs ................................... 103
Managing phone calls on the Messages screen ...................... 106
Tips for managing messages and phone call logs .................. 108
Using the Address Book application........................................109
Setting Address Book options ................................................... 110
Adding addresses .......................................................................111
Adding pauses and waits .......................................................... 116
Changing user-defined field names ......................................... 117
Managing Address Book entries............................................... 118
Using the SIM phone book application ................................... 120
Tips for using the Address Book application..........................123
Using the Phone application ....................................................125
Placing phone calls...................................................................... 126
Answering phone calls ...............................................................130
Ending phone calls...................................................................... 132
Using shortcuts when you place calls ...................................... 133
Setting the volume ...................................................................... 134
Putting phone calls on hold ....................................................... 134
Muting phone calls ..................................................................... 135
Placing one-time phone calls..................................................... 135
Placing phone calls using links ................................................. 136
Managing phone calls on the Phone screen ............................ 137
Customizing Phone options ...................................................... 138
Calling voice mail........................................................................ 145
Using phone call notes ............................................................... 146
Using pauses and waits.............................................................. 149
Placing conference calls.............................................................. 150
Viewing phone status ................................................................. 151
Placing emergency calls ............................................................. 152
Tips for using the Phone application ....................................... 153
Using the Browser application .................................................155
Before you begin.......................................................................... 156
Navigating web pages................................................................ 157
Setting Browser configuration options .................................... 160
Setting general Browser options ............................................... 160
Using the Find feature ................................................................ 163
Viewing web addresses.............................................................. 163
Using bookmarks ........................................................................ 164
Using bookmark subfolders ...................................................... 167
Saving web pages to your Messages screen............................ 170
Closing the Browser application............................................... 172
Tips for using the Browser application.................................... 172
Using the Tasks application......................................................175
Setting task options..................................................................... 176
Adding tasks ................................................................................ 176
Managing tasks............................................................................ 178
Tips for using the Tasks application ........................................ 180
Using the Calendar application ................................................181
Before you begin.......................................................................... 182
Setting Calendar options............................................................ 182
Changing views........................................................................... 183
Navigating in the Calendar application .................................. 187
Enabling wireless calendar synchronization .......................... 189
Adding appointments ................................................................ 191
Managing appointments ............................................................ 195
Managing meeting requests ...................................................... 198
Tips for using the Calendar application .................................. 202
Using the MemoPad application ..............................................203
Setting MemoPad options.......................................................... 204
Adding memos ............................................................................ 204
Managing memos........................................................................ 205
Tips for using the MemoPad application ................................ 206
Using the Calculator application ..............................................207
Performing mathematical operations....................................... 208
Performing measurement conversions .................................... 208
Closing the Calculator ................................................................ 209
Tips for using the Calculator application ................................ 209
Customizing your handheld’s options.....................................211
Setting the Alarm ........................................................................ 212
Using keyboard lock ................................................................... 213
Customizing notification profiles ............................................. 213
Setting the Auto On/Off feature................................................ 221
Using SIM card security ............................................................. 222
Customizing handheld options................................................. 223
Handheld options ....................................................................... 224
Troubleshooting ........................................................................233
Frequently asked questions ....................................................... 233
Handheld error messages .......................................................... 240
Index ...........................................................................................261
Important safety information
Please read these safety and operation instructions before
operating the BlackBerry Wireless Handheld, its docking/
charging cradle, or any other BlackBerry Wireless Handheld
charging units. Retain these instructions for future use.
Note: Refer to "Important safety/compliance information for
BlackBerry 6710™ users" on page 14 for more information on
safety regulations for your BlackBerry 6710 Wireless Handheld™.
Refer to "Important safety/compliance information for BlackBerry
6720™ users" on page 18 for more information on safety
regulations for your BlackBerry 6720 Wireless Handheld™.
ELECTRICAL SAFETY
This handheld (model number R6020GW / R6020GE) is
intended for use when supplied with power or charging from
the Charging Cradle ASY-04060-001 (ordered as ACC-04056-
001) with Power Adapters PWR-04615-000, Travel Charger
accessory ASY-04510-001 (ACC-04172-001), Automotive
Charger accessory ASY-03939-001 (ACC-04051-001), or any
other charging units provided or specifically approved by
Research In Motion Limited (RIM) for use with this equipment.
Other usage will invalidate any warranty provided with this
apparatus and may be dangerous.
Important safety information
Warning: Before use, please ensure that the mains voltage is in accordance with the
input voltage printed on the power supply.
To be operated on mains with a circuit breaker rated 16A max.
Protect against beating rain. For indoor use only.
ACCESSORIES
Use only those accessories approved by RIM. The use of any accessories not
approved by RIM for use in conjunction with the handheld will invalidate any
approval or warranty applicable to the handheld and may be dangerous.
DRIVING
Check the laws and regulations on the use of wireless devices in the areas where
you drive. Always obey them. The use of any alert device to operate a vehicle's
lights or horn on public roads is not permitted.
Avoid using the handheld in any environment requiring your full attention, such
as when driving a vehicle. If you need to use your handheld while driving, have a
passenger in the vehicle use the handheld for you, or find a safe location to halt
your vehicle prior to using the handheld. Do not use any charging unit as a means
of storing your handheld while in a vehicle.
RF signals may affect improperly installed or inadequately shielded electronic
systems in motor vehicles. Check with the manufacturer or its representative
regarding your vehicle. You should also consult the manufacturer of any
equipment that has been added to your vehicle.
For Vehicles Equipped With An Air Bag
An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, such as the BlackBerry Wireless
Handheld, in the area over the air bag or in the air bag deployment area. If invehicle wireless equipment is improperly installed and the air bag inflates,
serious injury could result.
10 BlackBerry Wireless Handheld
Important safety information
ELECTRONIC DEVICES
Most modern electronic equipment is shielded from RF signals. However, certain
electronic equipment may not be shielded against the RF signals from your
wireless handheld.
Pacemakers
Consult a physician or the manufacturer of your pacemaker if you have any
questions regarding the effect of RF signals on your pacemaker. If you have a
pacemaker, ensure that you are using the handheld in accordance with the safety
requirements associated with your particular pacemaker, which may include the
following:
• Always keep the handheld more than 20 cm (six inches) from the pacemaker
when the handheld is turned ON;
• Do not carry the handheld in a breast pocket;
• If the handheld has a voice option, use the ear opposite the pacemaker for
making and receiving calls to minimize the potential for interference.
• If you have any reason to suspect that interference is taking place, turn your
handheld OFF immediately.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids. In the event
of such interference, consult your service provider or contact the manufacturer of
your hearing aid to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your
device to determine if they are adequately shielded from external RF energy. Your
physician may be able to assist you in obtaining this information.
Turn your handheld OFF in health care facilities when any regulations posted in
these areas instruct you to do so. Hospitals or health care facilities may be using
equipment that could be sensitive to external RF energy.
Handheld User Guide 11
Important safety information
Posted Facilities
Turn your handheld OFF in any facility where posted notices so require.
BLASTING AREAS
To avoid interfering with blasting operations, turn the wireless feature of your
handheld OFF when in a “blasting area” or in areas posted: “Turn off two-way
radio”. Obey all signs and instructions.
POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn your handheld OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could cause
an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly
marked. They include fueling areas such as gasoline/petrol stations; below deck
on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied
petroleum gas (such as propane or butane); areas where the air contains chemicals
or particles, such as grain, dust, or metal powders; and any other area where you
would normally be advised to turn off your vehicle engine.
ADDITIONAL SAFETY GUIDELINES
Battery: Discard the handheld properly. As the unit contains a lithium-ion
battery, neither the handheld nor the lithium battery should be disposed of in fire.
Dispose of the lithium battery in accordance with the laws and regulations in
your area governing disposal of such cell types. To recharge the battery, use
approved battery chargers only. Keep the battery away from children.
Warning: The battery may present a fire or chemical burn hazard if mistreated. Do not
disassemble, crush, puncture, or heat the battery above 60 degrees Celsius. Do not
allow metal objects to contact the battery terminals. Only use a battery that has been
approved by Research In Motion Limited. The use of another battery may present a
risk of fire or explosion.
Power source: The charging unit and any other charging units should be operated
only from the type of power source indicated on the marking label and are
intended for indoor use only. Do not use the travel charger or any other charging
12 BlackBerry Wireless Handheld
Important safety information
units outside or in any area exposed to the elements. Refer to the operating
instructions in this manual for more information on the battery and power
supply.
Do not overload wall outlets, extension cords, or integral convenience receptacles
as this may result in a risk of fire or electric shock. To reduce the risk of damage to
the cord or the plug, pull the plug rather than the cord when you disconnect the
apparatus from the wall outlet or convenience receptacle.
Liquids and foreign objects: Never push objects of any kind into the BlackBerry
Wireless Handheld or any accessories through openings as they may short-out
parts and this may result in a fire or electric shock. Do not use the handheld or
any accessories near water (for example near a bathtub, or a sink, in a wet
basement, near a swimming pool, etc.). Never spill liquid of any kind on the
handheld or any accessories. Unplug the charging unit from the wall before
cleaning.
Stability: Do not place the handheld, charging unit, or any accessories on any
unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby
potentially causing serious injury to a child or adult, and/or serious damage to the
handheld, charging unit, or any accessories. Take care when using the handheld
with any charging units to place the charging unit in a secure and stable spot and
route the power cord in a way that reduces the risk of injury to others, such as by
tripping or choking.
Care: Do not use liquid or aerosol cleaners or solvents. Clean only with a dry
cloth.
High heat: The handheld and any accessories should be situated away from any
heat sources, such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
Power Cord: Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point where they exit from
the apparatus. Unplug this apparatus during lightning storms or when used for
long periods of time.
Service: Unplug the charging unit from the wall and refer the handheld, charging
unit, and any accessories for service to qualified service personnel if:
• the power supply cord, plug, or connector to the handheld is damaged
• liquid has been spilled or objects have fallen into the handheld, charging unit,
or any electrical accessories
• the handheld, charging unit or accessory has been exposed to rain or water
Handheld User Guide 13
Important safety information
• the handheld, charging unit, or accessory becomes very hot to the touch
• the handheld, charging unit or accessory has been dropped or damaged in
any way
• the handheld, charging unit or accessory does not operate normally by
following the instructions contained in this guide
• the handheld, charging unit or accessory exhibits a distinct change in
performance.
All servicing should be undertaken by qualified service personnel.
Do not attempt to disassemble the handheld, charging unit, or any accessories.
Warning: To reduce the risk of fire or electric shock, do not expose this apparatus or
any accessories to rain or moisture. Adjust only those controls that are covered in this
manual. An improper adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to restore the handheld or
charging unit to its normal operation.
Failure to observe all safety instructions contained in this guide will void the
Limited Warranty, and may lead to suspension or denial of services to the
offender, or legal action, or both.
Important safety/compliance information for BlackBerry 6710™ users
EXPOSURE TO RADIO FREQUENCY SIGNALS
Your wireless handheld portable device is a low power radio transmitter and
receiver. When it is ON, it receives and also sends out radio frequency (RF)
signals. Your wireless handheld complies with Federal Communications
Commission (FCC) guidelines respecting safety levels of RF exposure for
handheld wireless devices, which in turn are consistent with the following safety
standards previously set by both U.S. and international standards bodies:
• Institute of Electrical and Electronics Engineers (IEEE) C95.1 (1999)
• National Council on Radiation Protection and Measurements (NCRP) Report
86 (1986)
• International Commission on Non-Ionizing Radiation Protection (ICNIRP)
(1996)
14 BlackBerry Wireless Handheld
Important safety information
To maintain compliance with FCC RF exposure guidelines, use only RIM
supplied or approved accessories. When carrying the wireless handheld while on,
use the specific RIM holster that has been tested for compliance. Use of non-RIM
approved accessories may violate FCC RF exposure guidelines.
SPECIFIC ABSORPTION RATE DATA
THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless handheld is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio frequency
(RF) energy set by the Federal Communications Commission (FCC) of the U.S.
Government and Industry Canada of the Canadian Government (IC). These limits
are part of comprehensive guidelines and establish permitted levels of RF energy
for the general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons, regardless of age and
health.
The exposure standard for wireless mobile handhelds employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit set
by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating
positions specified by the FCC/IC with the handheld transmitting at its highest
certified power level in all tested frequency bands. Although the SAR is
determined at the highest certified power level, the actual SAR level of the
handheld while operating can be well below the maximum value. This is because
the handheld is designed to operate at multiple power levels so as to use only the
power required to reach the network. In general, the closer you are to a wireless
base station antenna, the lower the power output.
Before a wireless handheld model is available for sale to the public, it must be
tested and certified to the FCC/IC that it does not exceed the limit established by
the government-adopted requirement for safe exposure. The tests are performed
in positions and locations (e.g., at the ear and worn on the body) as required by
the FCC/IC for each model. The highest SAR value for this model handheld when
tested for use at the ear is 1.28 W/kg and when worn on the body, as described in
this user guide, is 0.32 W/kg. (Body-worn measurements differ among wireless
handheld and phone models, depending upon available accessories and FCC/IC
requirements). While there may be differences between the SAR levels of various
wireless devices and at various positions, they all meet the government
requirement for safe exposure.
Handheld User Guide 15
Important safety information
The FCC has granted an Equipment Authorization for this model handheld with
all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model handheld is on file with the FCC and
can be found under the Display Grant section of http://www.fcc.gov/oet/fccid
after searching on FCC ID L6AR6020GW.
Additional information on Specific Absorption Rates (SAR) can be found on the
Cellular Telecommunications & Internet Association (CTIA) web-site at http://
www.wow-com.com.
___________________________________
* In the United States and Canada, the SAR limit for mobile handhelds used by
the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue for the body or
head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands,
wrists, ankles and feet). The standard incorporates a substantial margin of safety
to give additional protection for the public and to account for any variations in
measurements.
ANTENNA CARE
Use only the supplied integral antenna. Unauthorized antenna, modifications, or
attachments could damage the handheld and may violate FCC regulations.
AIRCRAFT
Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio
of your handheld while in the air. Switch the radio of your handheld OFF before
boarding an aircraft. The effect of the use of your handheld’s radio in an aircraft is
unknown. Such use may affect aircraft instrumentation, communication and
performance, may disrupt the network, may otherwise be dangerous to the
operation of the aircraft, and may be illegal. All other applications of your
handheld may be used in accordance with airline regulations for electronic
devices.
FCC compliance statement (USA)
FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference, and
16 BlackBerry Wireless Handheld
Important safety information
• This device must accept any interference received, including interference that
may cause undesired operation.
Warn ing: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the manufacturer’s
instructions, may cause interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Industry Canada Certification
This device complies with Industry Canada RSS 133, under certification number
2503A-R6020GW.
Class B compliance
This device complies with the Class B limits for radio noise emissions as set out in
the interference-causing equipment standard entitled “Digital Apparatus,” ICES003 of Industry Canada.
Handheld User Guide 17
Important safety information
Important safety/compliance information for BlackBerry 6720™ users
EXPOSURE TO RADIO FREQUENCY SIGNALS
Your wireless handheld portable device is a low power radio transmitter and
receiver. When it is ON, it receives and also transmits radio frequency (RF)
signals.
Your wireless handheld is compliant with these RF exposure recommendations
and guidelines for safety levels.
• EN 50360 Product standard to demonstrate the compliance of mobile phones
with the basic restrictions related to human exposure to electromagnetic fields
(300 MHz - 3 GHz)
• International Commission on Non-Ionising Radiation Protection (ICNIRP)
1998, Guidelines for limiting exposure in time-varying electric, magnetic, and
electromagnetic fields (up to 300 GHz).
• ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to
Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300
GHz
To maintain compliance with RF exposure guidelines, use only RIM supplied or
approved accessories. The RIM handheld is designed to be carried in an approved
holster when carried on your body. When handcarrying the BlackBerry Wireless
Handheld while switched on, use only the holster supplied with the wireless
handheld or a holster that is RIM approved for such use. Use of non-RIM
approved accessories may violate RF exposure guidelines and may void your
warranty.
SAR INFORMATION: EXPOSURE TO RADIOFREQUENCY ENERGY
The BlackBerry 6720 Wireless Handheld (RIM model R6020GE) has been
designed and manufactured to comply with applicable safety requirements for
exposure to radio waves.*
These requirements are based on scientific guidelines, and include safety margins
designed to protect the safety of all persons, regardless of age and health.
________________________________
18 BlackBerry Wireless Handheld
Important safety information
* Radio wave exposure guidelines employ a unit of measurement known as the
Specific Absorption Rate (SAR). This product is within the SAR limit adopted by
European countries, under the recommendations of the International
Commission on Non-Ionising Radiation Protection (ICNIRP).
ANTENNA CARE
Use only the supplied integral antenna. Unauthorized antenna modifications or
attachments could damage the handheld and may violate applicable laws and
regulations by causing radio frequency (RF) energy to be above the recommended
limits. Any such unauthorized use, modification or attachment will invalidate the
warranty provided with the handheld and may be dangerous.
AIRCRAFT SAFETY
Switch off your handheld’s radio when in an aircraft. The effect of the use of your
handheld’s radio in an aircraft is unknown. Such use may affect aircraft
instrumentation, communication and performance, may disrupt the network,
may otherwise be dangerous to the operation of the aircraft, and may be illegal.
All other applications of your handheld may be used in accordance with airline
regulations for electronic devices.
EU REGULATORY CONFORMANCE
Research In Motion Limited hereby declares that this BlackBerry Wireless
Handheld device is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
The original Declaration of Conformity made under Directive 1999/5/EC is
available for viewing at the following location in the EU community:
Research In Motion UK Limited
36 Station Road, Egham, Surrey
TW20 9LF
United Kingdom
Handheld User Guide 19
Important safety information
20 BlackBerry Wireless Handheld
Introduction
This online guide provides information and procedures for
using the applications on your handheld.
Before you begin
Before you begin using this guide, complete the steps in the
“Getting Started” chapter of the printed
You should be able to send and read a test email message.
Handheld features
The “Getting to know your handheld” chapter explains the
basic keys and key combinations, and the application,
handheld status, network status, and navigational icons on
your handheld.
The “Sending and reading email and PIN messages” chapter
explains how to send email and personal identification number
(PIN) messages, how to set message options, how to send
one-time messages, how to send messages to several contacts at
one time, how to format your messages, how to receive more of
a message, and how to manage attachments.
The “Sending and reading SMS messages” chapter explains
how to send and receive short message service (SMS) messages,
set SMS message options, and remove SMS message history.
Getting Started Guide
.
The “Managing messages and phone call logs” chapter explains
how to file, save, search, edit, and delete messages and phone
call logs.
Introduction
The “Using the Address Book application” chapter explains how to set Address
Book options, and how to add, edit, view, and delete contacts. This chapter also
explains how to view, add, edit, and delete abbreviated and short dialing
numbers on your SIM card.
The “Using the Phone application” chapter explains how to place and answer
phone calls, how to set Phone options, how to place calls on hold, how to mute
phone calls, how to place conference calls, and how to use phone call notes.
The “Using the Browser application” chapter explains how to use your handheld
to browse web pages, view page addresses, and manage saved web site
addresses, and set Browser options.
The “Using the Tasks application” chapter explains how to add, edit, view, and
delete tasks, and how to change the status of a task.
The “Using the Calendar application” chapter explains how to add, edit, view,
and delete appointments, and how to enable wireless calendar synchronization.
The “Using the MemoPad application” chapter explains how to add, edit, view,
and delete memos.
The “Using the Calculator application” chapter explains how to perform basic
mathematical calculations and measurement conversions.
The “Customizing your handheld’s options” chapter provides more information
on setting your handheld’s custom options such as the notification profiles, the
Auto On/Off feature, how to use keyboard lock, SIM card security, and your
Alarm.
The “Troubleshooting” chapter provides answers to some frequently asked
questions and explanations of possible error messages on your handheld.
Note: Depending on your service provider’s plan or your integration option, some
applications might not be available on your handheld. Contact your service provider or
network operator for more information on available services. Refer to the
for more information on your integration options.
Guide
Getting Started
Is this the correct guide for me?
This
Handheld User Guide
handheld by following the procedures in the
provides complete information on your handheld’s keys and provides procedures
for using your handheld’s applications.
22 BlackBerry Wireless Handheld
is the correct guide for you if you have set up your
Getting Started Guide
. This guide
Introduction
Additional documentation is available for your BlackBerry Wireless Handheld:
•
Getting Started Guide
— This printed guide contains installation and setup
information for your handheld.
Quick Reference Card
•
— This card provides shortcuts and tips for using your
handheld.
Desktop Software Online Help
•
— Each tool in the desktop software offers online
Help to guide you and answer your questions. To view procedures and
information relating to the desktop software tools, click Help in any active
window.
README.txt
•
— This text file contains information about the features of this
software release. You can read this file at the end of the desktop software
installation. To read the file at a later time, open it from the directory in which
you installed the desktop software.
BlackBerry Web Client Online Help
•
— If you have integrated your desktop
software with a new email account or an existing Internet Service Provider
(ISP) account, you configure your email settings in the BlackBerry Web Client.
For information on configuring and using the web client, click Help in any
web client window.
About this guide
This guide provides information for using the advanced features of your
handheld.
Integration with
new or ISP email
account
Integration with
enterprise email
account
Information appearing in this format, prefaced by Integration with new
or ISP email account, pertains to handhelds that are configured for these
integration options. You can use the features that are described in
sections marked with this note if you have integrated your BlackBerry
Desktop Software with a new or ISP email account.
Information appearing in this format, prefaced by Integration with
enterprise email account, pertains to handhelds that are configured for
this integration option. You can use the features that are described in
sections marked with this note if you have integrated your BlackBerry
Desktop Software with your enterprise email account.
Handheld User Guide 23
Introduction
Microsoft
Exchange
Lotus Domino
Information appearing in this format, prefaced by Microsoft Exchange,
pertains to handhelds that are set up with a Microsoft® Exchange enterprise
email account. You have a Microsoft Exchange email account if Microsoft
Outlook® is your email client and in Outlook, if on the Tools menu, you click
Services, the dialog box lists Microsoft Exchange Server as a service.
Information appearing in this format, prefaced by Lotus Domino, pertains to
handhelds that are set up with a Lotus® Domino™ email account. You have a
Lotus Domino email account if you use Lotus Notes® as your email client.
Note: Notes appear in this format and contain important information on the associated
topic.
Tip: Tips appear in this format and provide optional or time-saving information on the
associated topic.
Warning: Warnings appear in this format and advise you that failure to take or avoid a
specific action can result in data loss or physical damage to you or your handheld
A list of tips is included at the end of each chapter.
Your handheld has three font size options: 8, 10, and 12-point. The graphics in this
guide show the 10-point font size option and depict your handheld’s menu items
as they would appear if you integrated the desktop software with an enterprise
email account.
Depending on your service provider or network operator’s plan, some
applications might not be available on your handheld. In addition, the
configuration for your Browser application might be different. This guide
assumes that you have the ability to use all the handheld applications.
You can set the locale and the date and time format on your handheld. The date
and time can be set to a 12-hour or 24-hour clock and the handheld status section
of the screen reflects the format that you select. The graphics in this guide use the
12-hour clock and the english (United States) locale.
The name of your service provider or network operator appears in the handheld
status section of the screen. This name reflects the network to which you are
currently connected. The graphics in this guide use <service provider> to indicate
this name.
24 BlackBerry Wireless Handheld
Chapter 1
Getting to know your handheld
This section provides information on the following topics:
• Using the keyboard and trackwheel
• Activating backlighting
• Navigating applications
• Configuring handheld options
• Tips for using your handheld
Getting to know your handheld
The BlackBerry Wireless Handheld
Using the keyboard and trackwheel
Your handheld’s keyboard provides access to the alphabetic characters. The
keyboard also features ten special keys:
BACKSPACE, ENTER, SPACE, two SHIFT keys, ALT, ESC (escape), a phone key, and a power
key. You can generate numbers, punctuation marks, and special characters by
pressing
navigate, view, and select items on each screen. To scroll through menu items or
text, roll the trackwheel or press the
select applications and menu options, click (press down on) the trackwheel.
The following table describes special keyboard and trackwheel combinations that
can help you navigate applications, type text, and configure options on your
handheld.
26 BlackBerry Wireless Handheld
ALT in combination with the alphabetic keys. The trackwheel helps you
SYM (symbol) to access a symbols library,
BACK or FORWARD keys while holding ALT. To
Key Function
Turning on/off the power, activating backlighting
• Press the power key to turn on the handheld.
• When your handheld is on, press the power key to activate
backlighting. Press it again to turn off backlighting. Backlighting
POWER key
turns off automatically if you do not press any keys or roll the
trackwheel for ten seconds.
• Hold the power key to turn off the handheld.
Scrolling and selecting
• Roll the trackwheel to scroll up and down through text lines, fields,
and menu items.
• Click the trackwheel to open menus and select options.
Trackwheel
Opening the Phone application; muting phone calls
• If you are not connected to a phone call, press the phone key to open
the Phone application.
• While you are connected to a phone call on the Active Call screen,
PHONE key
press the phone key to mute the call. Press the phone key again to
turn mute off.
• While you are connected to a phone call in one of the handheld’s
other applications, press the phone key to return to the Active Call
screen.
Typing special characters
• When you are composing a message or typing text, hold a letter and
roll the trackwheel to scroll through letters with accents, equation
symbols, and other characters. When the desired character, symbol,
CHARACTER + ROLL
or mark appears, release the letter.
Typing
ALT characters
• ALT activates the numbers and symbols that are printed on the keys
above the letters.
• Press ALT to affect the next character that you type.
ALT key
• Hold ALT to affect all the characters that you type.
An
A icon appears in the upper right corner of your screen when ALT is
activated.
Getting to know your handheld
Handheld User Guide 27
Getting to know your handheld
Key Function
Scrolling horizontally and changing options
• Hold ALT and roll the trackwheel to move the cursor horizontally
across lines.
• Hold ALT and roll the trackwheel to scroll through field options.
ALT + ROLL
• On the Home screen, hold ALT and roll the trackwheel to move the
cursor vertically.
Selecting text for cutting, copying, and pasting; hiding and
moving icons on the Home screen
• On any screen on which you can type text, hold ALT and click the
trackwheel to enter selection mode. Roll the trackwheel to select the
ALT + CLICK
text.
• On the Home screen, hold ALT and click the trackwheel to view the
menu. Click Move Icon or Hide Icon.
Scrolling horizontally and changing options
• Hold ALT and press BACK to move the cursor horizontally across
lines.
• Hold ALT and press BACK to scroll through field options.
ALT + BACK key
• In the Calendar application, hold ALT and press BACK to move to the
previous day, week, or month.
Scrolling horizontally and changing options
• Hold ALT and press FORWARD to move the cursor horizontally across
lines.
• Hold ALT and press FORWARD to scroll through field options.
ALT + FORWARD
key
• In the Calendar application, hold ALT and press FORWARD to move
to the next day, week or month.
Capitalizing characters
• Press either SHIFT key once to capitalize the next character that you
type.
• Hold either SHIFT key while you type to capitalize all letters.
LEFT SHIFT key
• Hold a letter to capitalize it. This feature only works when Key Rate is
set to Slow or Fast on the Screen/Keyboard screen.
An up arrow icon appears in the upper right corner of your screen
SHIFT key is active.
when a
RIGHT SHIFT key
28 BlackBerry Wireless Handheld
Key Function
Activating CAP lock
• Press ALT + RIGHT SHIFT (CAP) to activate capital letter-lock mode.
Any key that you press is capitalized.
• Press either SHIFT key again to return to regular mode.
ALT + RIGHT SHIFT
(
CAP)
• Press ALT + RIGHT SHIFT (CAP) when connected to a phone call to
activate character mode. Any key that you press inserts the
associated letter.
An up arrow icon appears in the upper right corner of your screen
when capital letter-lock mode is activated.
Activating NUM lock
• Press LEFT SHIFT + ALT to activate number-lock mode. When you
press a key, the character that is printed above the primary character
is inserted.
LEFT SHIFT + ALT
• Press ALT again to return to regular mode.
An
N icon appears in the upper right corner of your screen when
number-lock mode is activated.
Selecting multiple items in a list
• Hold either SHIFT key and roll the trackwheel to select multiple items
on a screen that displays a list.
SHIFT + ROLL
Inserting carriage returns; choosing selected items
• Press ENTER to insert a regular carriage return that moves your
cursor to a new line.
• Press ENTER to choose a selected item.
ENTER key
Deleting previous characters
• Press BACKSPACE to move the cursor backward and to delete
characters to the left of the cursor.
• With one or more characters selected, press BACKSPACE to delete
BACKSPACE key
only those characters.
• Press BACKSPACE to delete a selected message on the Messages
screen. If you select a date on the Messages screen and press
BACKSPACE, a dialog box appears asking if you want to delete all
messages prior to that date.
Getting to know your handheld
Handheld User Guide 29
Getting to know your handheld
Key Function
Deleting characters to the right of the cursor
• Press ALT + BACKSPACE to erase characters to the right of the cursor.
ALT + BACKSPACE
Exiting screens or menus
• Press ESC to close a menu or cancel an action.
• Press ESC to return to the Home screen.
• Press ESC in the Browser application to return to the previous web
ESCAPE key
(under trackwheel)
page.
• Press ESC while you are connected to a phone call to end the phone
call.
Inserting a space; scrolling through field options
• Press SPACE to insert a space between characters while you type.
• Press SPACE to insert the at sign (@) and periods in Email fields.
• Press SPACE to scroll through field options.
SPACE key
Opening the symbols library for extra characters
• Press SYM to open a symbols library, from which you can insert
symbols. On this dialog box, you can either select a symbol and click
the trackwheel, or press the letter under the desired symbol.
SYMBOL key
Activating backlighting
In low light conditions, you can increase readability of the LCD screen and
keyboard by using the backlighting feature.
To activate backlighting, press the power key. If you do not press any keys or use
the trackwheel for ten seconds, the backlighting turns off automatically.
The handheld backlighting turns on automatically when you receive a phone call.
To turn off the backlighting manually, press the power key.
30 BlackBerry Wireless Handheld
Loading...