Blackberry 6710 User Manual

BlackBerry Wireless Handheld

900/1900 MHz GSM/GPRS Networks 900/1800 MHz GSM/GPRS Networks

Handheld User Guide

BlackBerry Wireless Handheld Handheld User Guide Last revised: 04 February 2003

Part number: PDF-04777-018

At the time of publication, this documentation complies with software version

3.6.0.31.

© 2003 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.

The handheld and/or associated software are protected by copyright, international treaties and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.

While every effort has been made to achieve technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited, or any of its subsidiaries, affiliates, agents, licensors, or resellers. There are no warranties, express or implied, with respect to the content of this document.

Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada

Research In Motion UK Limited Centrum House, 36 Station Road Egham, Surrey TW20 9LF United Kingdom

Published in Canada

Contents

Important safety information....................................................... 9

Important safety/compliance information................................. 14

FCC compliance statement (USA) ..............................................17

Industry Canada Certification..................................................... 18

Important safety/compliance information................................. 18

EU REGULATORY CONFORMANCE ..................................... 21

About this guide .......................................................................... 23

Audience......................................................................................... 23

Conventions ...................................................................................23

Related documents........................................................................ 25

Getting to know your handheld ................................................. 27

Using the keyboard and trackwheel .......................................... 28

Activating backlighting ................................................................ 32

Navigating applications ...............................................................32

Configuring handheld options.................................................... 39

Tips for using your handheld...................................................... 40

Email and PIN messages.............................................................. 41

Message status icons..................................................................... 42

Sending email and PIN messages ............................................... 42

Setting message options ...............................................................48

Inserting symbols .......................................................................... 51

Formatting your messages........................................................... 52

Using cut, copy, and paste........................................................... 59

Using the Find feature .................................................................. 60

Adding attachments to messages ............................................... 61

Customizing the auto signature.................................................. 62

Receiving delivery confirmation................................................. 63

Reading email or PIN messages.................................................. 64

Receiving long email messages...................................................66

Managing attachments ................................................................. 68

Tips for email and PIN messages .............................................. 71

SMS messages .............................................................................. 73

Message status icons..................................................................... 74

Before you begin............................................................................ 74

Sending SMS messages ................................................................ 75

Setting SMS options ...................................................................... 78

Using AutoText in SMS messages ..............................................78

Reading SMS messages ................................................................ 81

Removing the history from SMS messages ............................... 84

Tips for SMS messages ................................................................. 85

Managing messages and phone call logs ..................................87

Filing email messages ................................................................... 88

Using wireless email reconciliation............................................90

Saving messages............................................................................ 91

Editing messages........................................................................... 94

Resending messages ..................................................................... 96

Marking messages as opened...................................................... 97

Marking messages as unopened ................................................. 98

Searching messages and phone call logs ................................... 99

Managing phone calls on the Messages screen ...................... 107

Deleting messages and phone call logs ................................... 108

Tips for managing messages and phone call logs .................. 113

Address Book ............................................................................. 115

Address Book icons..................................................................... 116

Setting Address Book options ................................................... 116

Adding addresses .......................................................................117

Adding pauses and waits to phone numbers ......................... 122

Changing user-defined field names ......................................... 123

Adding group addresses............................................................ 124

Using Remote Address Lookup................................................ 125

Managing Address Book entries............................................... 127

Using the SIM phone book application ................................... 130

Tips for using the Address Book application..........................132

Phone ......................................................................................... 133

Phone icons .................................................................................. 134

Before you begin.......................................................................... 135

Placing phone calls...................................................................... 135

Answering phone calls ...............................................................137

Ending phone calls...................................................................... 140

Using shortcuts when you place calls ...................................... 140

Setting the volume ...................................................................... 142

Putting phone calls on hold ....................................................... 142

Muting phone calls ..................................................................... 143

Placing one-time phone calls..................................................... 143

Placing phone calls using links ................................................. 144

Managing phone calls on the Phone screen ............................ 145

Customizing Phone options ...................................................... 146

Calling voice mail........................................................................ 154

Using phone call notes ............................................................... 155

Using pauses and waits.............................................................. 158

Placing conference calls.............................................................. 159

Viewing phone status ................................................................. 160

Placing emergency calls ............................................................. 162

Tips for using the Phone application ....................................... 162

Browser....................................................................................... 165

Browser icons............................................................................... 166

Before you begin.......................................................................... 166

Navigating web pages................................................................ 167

Setting Browser configuration options .................................... 171

Setting general Browser options ............................................... 172

Using the Find feature ................................................................ 174

Downloading images..................................................................175

Viewing web addresses.............................................................. 175

Using bookmarks ........................................................................ 176

Using bookmark subfolders ...................................................... 180

Saving web pages to your Messages screen............................ 182

Closing the Browser.................................................................... 183

Tips for using the Browser ........................................................184

Attachments............................................................................... 185

Before you begin.......................................................................... 186

Attachment Service views.......................................................... 186

Opening attachments..................................................................187

Setting Attachment Service options ......................................... 190

Navigating attachments ............................................................. 192

Using the Find feature ................................................................ 195

Deleting attachments .................................................................. 196

Tips for using the Attachment Service application................ 197

Tasks ........................................................................................... 199

Tasks icons ................................................................................... 200

Setting task options..................................................................... 200

Adding tasks ................................................................................ 201

Managing tasks............................................................................ 203

Tips for using the Tasks application ........................................ 204

Calendar .....................................................................................205

Calendar icons .............................................................................206

Before you begin.......................................................................... 206

Setting Calendar options............................................................ 206

Changing views........................................................................... 207

Navigating in the Calendar application .................................. 211

Enabling wireless calendar synchronization .......................... 213

Adding appointments ................................................................ 215

Managing appointments ............................................................ 218

Managing meeting requests ...................................................... 222

Tips for using the Calendar application ................................. 226

MemoPad ...................................................................................227

Setting MemoPad options.......................................................... 228

Adding memos ............................................................................ 228

Managing memos........................................................................ 229

Tips for using the MemoPad application ................................ 230

Calculator ..................................................................................231

Performing mathematical operations....................................... 232

Performing measurement conversions .................................... 232

Closing the Calculator ................................................................ 233

Tips for using the Calculator application ................................ 233

Options .......................................................................................235

Setting the Alarm ........................................................................ 236

Locking the keyboard ................................................................. 237

Customizing notification profiles ............................................. 238

Setting the Auto On/Off feature................................................ 246

Using SIM card security ............................................................. 247

Customizing handheld options................................................. 249

Handheld options ....................................................................... 249

Troubleshooting ........................................................................261

Frequently asked questions ....................................................... 262

Handheld error messages .......................................................... 269

Index ...........................................................................................291

Important safety information

Please read these safety and operation instructions before operating the BlackBerry Wireless Handheld™, its docking/ charging cradle, or any other BlackBerry Wireless Handheld charging units. Retain these instructions for future use.

Note: Refer to "Important safety/compliance information" on page 14 for more information on safety regulations and compliance information applicable to your BlackBerry 6710 Wireless Handheld™.

Refer to "Impor tant safety/compliance information" on page 18 for more information on safety regulations and compliance information applicable to your BlackBerry 6710 Wireless Handheld and the BlackBerry 6720 Wireless Handheld™.

ELECTRICAL SAFETY

This handheld (model number R6020GW / R6020GE) is intended for use when supplied with power or charging from the Charging Cradle ASY-04060-001 (ordered as ACC-04056-

001) with Power Adapters PWR-04615-000, Travel Charger accessory ASY-04510-001 (ACC-04172-001), Automotive Charger accessory ASY-03939-001 (ACC-04051-001), or any

Important safety information

other charging units provided or specifically approved by Research In Motion Limited (RIM) for use with this equipment. Other usage will invalidate any warranty provided with this apparatus and may be dangerous.

Warning: Before use, please ensure that the mains voltage is in accordance with the input voltage printed on the power supply.

To be operated on mains with a circuit breaker rated 16A max.

Protect against beating rain. For indoor use only.

ACCESSORIES

Use only those accessories approved by RIM. The use of any accessories not approved by RIM for use in conjunction with the handheld will invalidate any approval or warranty applicable to the handheld and may be dangerous.

DRIVING

Check the laws and regulations on the use of wireless devices in the areas where you drive. Always obey them. The use of any alert device to operate a vehicle's lights or horn on public roads is not permitted.

Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld. Do not use any charging unit as a means of storing your handheld while in a vehicle.

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.

For Vehicles Equipped With An Air Bag

An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, such as the BlackBerry Wireless Handheld, in the area over the air bag or in the air bag deployment area. If invehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

10 BlackBerry Wireless Handheld

ELECTRONIC DEVICES

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless handheld.

Pacemakers

Consult a physician or the manufacturer of your pacemaker if you have any questions regarding the effect of RF signals on your pacemaker. If you have a pacemaker, ensure that you are using the handheld in accordance with the safety requirements associated with your particular pacemaker, which may include the following:

• Always keep the handheld more than 20 cm (six inches) from the pacemaker when the handheld is turned ON;

• Do not carry the handheld in a breast pocket;

• If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving calls to minimize the potential for interference.

• If you have any reason to suspect that interference is taking place, turn your handheld radio OFF immediately.

Hearing Aids

Some digital wireless devices may interfere with some hearing aids. In the event of such interference, consult your service provider or contact the manufacturer of your hearing aid to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your handheld radio OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

Handheld User Guide 11

Important safety information

Posted Facilities

Turn your handheld radio OFF in any facility where posted notices so require.

BLASTING AREAS

To avoid interfering with blasting operations, turn the wireless feature of your handheld radio OFF when in a “blasting area” or in areas posted: “Turn off twoway radio”. Obey all signs and instructions.

POTENTIALLY EXPLOSIVE ATMOSPHERES

Turn your handheld radio OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include fueling areas such as gasoline/petrol stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

ADDITIONAL SAFETY GUIDELINES

Battery: Discard the handheld properly. As the unit contains a lithium-ion battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. To recharge the battery, use approved battery chargers only. Keep the battery away from children.

Warning: The battery may present a fire or chemical burn haza rd if mistreated. Do not disassemble, crush, puncture, or heat the battery above 60 degrees Celsius. Do not allow metal objects to contact the battery terminals. Only use a battery that has been approved by Research In Motion Limited. The use of another battery may present a risk of fire or explosion.

Power source: The charging unit and any other charging units should be operated only from the type of power source indicated on the marking label and are intended for indoor use only. Do not use the travel charger or any other charging

12 BlackBerry Wireless Handheld

units outside or in any area exposed to the elements. Refer to the operating instructions in the power supply.

Do not overload wall outlets, extension cords, or integral convenience receptacles as this may result in a risk of fire or electric shock. To reduce the risk of damage to the cord or the plug, pull the plug rather than the cord when you disconnect the apparatus from the wall outlet or convenience receptacle.

Liquids and foreign objects: Never push objects of any kind into the BlackBerry Wireless Handheld or any accessories through openings as they may short-out parts and this may result in a fire or electric shock. Do not use the handheld or any accessories near water (for example near a bathtub, or a sink, in a wet basement, near a swimming pool, etc.). Never spill liquid of any kind on the handheld or any accessories. Unplug the charging unit from the electrical outlet before cleaning the handheld.

Stability: Do not place the handheld, charging unit, or any accessories on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, thereby potentially causing serious injury to a child or adult, and/or serious damage to the handheld, charging unit, or any accessories. Take care when using the handheld with any charging units to place the charging unit in a secure and stable spot and route the power cord in a way that reduces the risk of injury to others, such as by tripping or choking.

Care: Do not use liquid or aerosol cleaners or solvents. Clean only with a dry cloth.

High heat: The handheld and any accessories should be situated away from any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

Power Cord: Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Unplug this apparatus during lightning storms or when unused for long periods of time.

Service: Unplug the charging unit from the electrical outlet and refer the handheld, charging unit, and any accessories for service to qualified service personnel if:

• the power supply cord, plug, or connector to the handheld is damaged

• liquid has been spilled or objects have fallen into the handheld, charging unit, or any electrical accessories

• the handheld, charging unit, or accessory has been exposed to rain or water

Getting Started Guide

for more information on the battery and

Handheld User Guide 13

Important safety information

• the handheld, charging unit, or accessory becomes very hot to the touch

• the handheld, charging unit, or accessory has been dropped or damaged in any way

• the handheld, charging unit, or accessory does not operate normally by following the instructions contained in this guide

• the handheld, charging unit, or accessory exhibits a distinct change in performance.

All servicing should be undertaken by qualified service personnel.

Do not attempt to disassemble the handheld, charging unit, or any accessories.

Warning: To reduce the risk of fire or electric shock, do not expose this apparatus or any accessories to rain or moisture. Adjust only those controls that are covered in this manual. An improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the handheld, charging unit, or accessory to its normal operation.

Failure to observe all safety instructions contained in this guide will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Important safety/compliance information

For BlackBerry 6710 Wireless Handheld users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. Your wireless handheld complies with U.S. Federal Communications Commission (FCC) and Industry Canada (IC) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards previously set by Canadian, U.S., and international standards bodies:

• ANSI/IEEE C95.1-1999, IEEE Standard for Safety Levels with Respect to Human Exposure to Radio Frequency Electromagnetic Fields, 3kHz to 300 GHz

14 BlackBerry Wireless Handheld

Important safety/compliance information

• National Council on Radiation Protection and Measurements (NCRP) Report 86, -1986, Biological Effects and Exposure Criteria for Radio Frequency Electromagnetic Fields

• Health Canada, Safety Code 6, 1999, Limits of Human Exposure to Radio frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz

• International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

To maintain compliance with FCC and IC RF exposure guidelines, use only RIMsupplied or approved accessories. The BlackBerry handheld is designed to be carried in a RIM-approved holster when carried on your body. When carrying the BlackBerry Wireless Handheld while it is switched on, use the specific holster that has been tested for compliance. If you do not use a RIM-approved holster or other body-worn accessory, ensure that the handheld is at least 7mm from your body when it is turned on. Use of accessories not approved by RIM may violate FCC and IC RF exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC). These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC/IC with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below the maximum value. This is because

Handheld User Guide 15

Important safety information

the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and certified to the FCC/IC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC/IC for each model. The highest SAR value for this model handheld when tested for use at the ear is 1.28W/kg and when worn on the body, as described in this user guide, is 0.32 W/kg. (Body-worn measurements differ among wireless handheld and phone models, depending upon available accessories and FCC/IC requirements). While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model handheld with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model handheld is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID L6AR6020GW.

Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) web-site at http:// www.wow-com.com. ___________________________________

* In the United States and Canada, the SAR limit for mobile handhelds used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by UL.

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna, modifications, or attachments could damage the handheld and may violate FCC regulations.

16 BlackBerry Wireless Handheld

FCC compliance statement (USA)

AIRCRAFT

Federal Aviation Administration (FAA)/FCC regulations prohibit using the radio of your handheld while in the air. Switch off your handheld’s radio before boarding an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

FCC compliance statement (USA)

FCC Class B Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.

There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Handheld User Guide 17

Important safety information

• Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Certification

This device complies with Industry Canada RSS 133, under certification number 2503A-R6020GW.

Class B compliance

This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES003 of Industry Canada.

Important safety/compliance information

For BlackBerry 6710 Wireless Handheld and BlackBerry 6720 Wireless Handheld users

EXPOSURE TO RADIO FREQUENCY SIGNALS

Your wireless handheld portable device is a low power radio transmitter and receiver. When it is ON, it receives and also transmits radio frequency (RF) signals. Your wireless handheld complies with European Union (EU) guidelines respecting safety levels of RF exposure for handheld wireless devices, which in turn are consistent with the following safety standards and guidelines previously set by international standards bodies:

• EN 50360, 2001, Product standard to demonstrate the compliance of mobile phones with the basic restrictions related to human exposure to electromagnetic fields (300 MHz - 3 GHz)

• International Commission on Non-Ionising Radiation Protection (ICNIRP) 1998, Guidelines for limiting exposure to time-varying electric, magnetic, and electromagnetic fields (up to 300 GHz)

• Official Journal of the European Union, 1999, Council Recommendation of 12 July 1999 on the limitation of exposure of the general public to electromagnetic fields (0 Hz to 300 GHz)

18 BlackBerry Wireless Handheld

Important safety/compliance information

To maintain compliance with EU RF exposure guidelines, use only RIM supplied or approved accessories. The RIM handheld is designed to be carried in an approved holster when carried on your body. When carrying the BlackBerry Wireless Handheld while switched on, use the specific holster that has been tested for compliance. Use of non-RIM approved accessories may violate EU RF exposure guidelines and may void your warranty.

SPECIFIC ABSORPTION RATE DATA

THIS MODEL WIRELESS HANDHELD MEETS THE EU REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless handheld is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy recommended by The Council of the European Union. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile handhelds employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit recommended by The Council of the European Union is 2.0 W/kg.* Tests for SAR are conducted using standard operating positions with the handheld transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the handheld while operating can be well below the maximum value. This is because the handheld is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a wireless handheld model is available for sale to the public, it must be tested and shown to be within the SAR limits adopted by European countries, under the recommendations of the International Commission on Non-Ionising Radiation Protection (ICNIRP). The tests are performed in positions and locations (e.g., at the ear) as required by The Council of the European Union for each model.The highest SAR value for these handheld models when tested for use at the ear is 0.77 W/kg (6710)/0.75 W/kg (6720) and when worn on the body, as described in this user guide, is 0.30 W/kg (6710)/0.38W/kg (6720) . (Body-worn measurements differ among wireless handheld and phone models, depending

Handheld User Guide 19

Important safety information

upon available accessories). While there may be differences between the SAR levels of various wireless devices and at various positions, they all meet the government requirement for safe exposure.

___________________________________

* In Europe, the SAR limit for mobile handhelds used by the public is 2.0 Watts/kg (W/kg) averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands, wrists, ankles and feet). The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

The long-term characteristics or the possible physiological effects of Radio Frequency Electromagnetic fields have not been evaluated by UL.

ANTENNA CARE

Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the handheld and may violate applicable laws and regulations by causing radio frequency (RF) energy to be above the recommended limits. Any such unauthorized use, modification or attachment will invalidate the warranty provided with the handheld and may be dangerous.

AIRCRAFT SAFETY

Switch off your handheld’s radio when in an aircraft. The effect of the use of your handheld’s radio in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, may otherwise be dangerous to the operation of the aircraft, and may be illegal. All other applications of your handheld may be used in accordance with airline regulations for electronic devices.

20 BlackBerry Wireless Handheld

EU REGULATORY CONFORMANCE

Research In Motion Limited hereby declares that this BlackBerry Wireless Handheld device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformity made under Directive 1999/5/EC is available for viewing at the following location in the EU community:

Research In Motion UK Limited 36 Station Road, Egham, Surrey TW20 9LF United Kingdom

Handheld User Guide 21

Important safety information

22 BlackBerry Wireless Handheld

About this guide

This guide provides information and procedures for using the applications on your handheld.

Audience

This guide is for new handheld users who require help using handheld applications and for experienced users who want to learn more about the handheld applications, including time-saving tips and tricks.

Before you use this guide, complete the procedures in the “Getting Started” chapter of the printed You should be able to send and read a test email message.

Getting Started Guide

Conventions

This guide uses the following conventions to describe information about your handheld:

Integration

with new or

ISP email

account

Information that appears in this format, prefaced by Integration with new or ISP email account, pertains to handhelds that are configured for these integration options. You can use the features that are described in the sections that are marked with this note if you have integrated your BlackBerry Desktop Software with a new or Internet Service Provider (ISP) email account.

About this guide

Integration

with enterprise

email account

Microsoft Exchange

Lotus Domino

Note: Notes contain important information on the associated topic.

Tip: Tips provide optional or time-saving information on the associated topic.

Warning: Warnings advise you that failure to take or avoid a specific action can result in

data loss or physical damage to you or your handheld

Information that appears in this format, prefaced by Integration with enterprise email account, pertains to handhelds that are configured for this integration option. You can use the features that are described in the sections that are marked with this note if you have integrated your BlackBerry Desktop Software with your enterprise email account.

Information that appears in this format, prefaced by Microsoft Exchange, pertains to handhelds that are set up with a Microsoft® Exchange enterprise email account. You have a Microsoft Exchange email account if Microsoft Outlook® is your email client and if, in Outlook, on the Tools menu, you click Services, the dialog box lists Microsoft Exchange Server as a service.

Information that appears in this format, prefaced by Lotus Domino, pertains to handhelds that are set up with a Lotus® Domino™ email account. You have a Lotus Domino email account if you use Lotus Notes® as your email client.

Your handheld has four font size options: 8, 10, 12, and 15-point. The illustrations in this guide show the 10-point font size option and depict your handheld’s menu items as they would appear if you integrated the desktop software with an enterprise email account.

Your handheld screen size might vary from the illustrations that are depicted in this guide. Illustrations in this guide use the 160-by-160-pixel screen size.

Depending on your service provider or network operator’s plan, some applications might not be available on your handheld. In addition, the configuration for your Browser application might be different. This guide assumes that you have the ability to use all the handheld applications.

You can set the locale and the date and time format on your handheld. The date and time can be set to a 12-hour or 24-hour clock and the handheld status section of the screen reflects the format that you select. The illustrations in this guide use the 12-hour clock and the english (United States) locale.

24 BlackBerry Wireless Handheld

Getting to know your handheld

This section provides information on the following topics:

• Using the keyboard and trackwheel

• Activating backlighting

• Navigating applications

• Configuring handheld options

• Tips for using your handheld

Getting to know your handheld

The BlackBerry 6700 Series of Wireless Handhelds

Using the keyboard and trackwheel

Your handheld’s keyboard provides access to the alphabetic characters. The keyboard also features ten special keys: the Symbol key to access a symbols library, the Backspace key, the Enter key, the Space key, two Shift keys, the Alt key, the Escape button, a Phone button, and the Power button. You can use the Power button to activate backlighting and you can generate numbers, punctuation marks, and special characters by pressing the Alt key in combination with the alphabetic keys. The trackwheel helps you navigate, view, and select items on each screen. To scroll through menu items or text, hold the Alt key and roll the trackwheel or hold the Alt key and press the Back or Forward keys. To select applications and menu options, click (press) the trackwheel.

The following table describes special keyboard and trackwheel combinations that can help you navigate applications, type text, and configure options on your handheld.

28 BlackBerry Wireless Handheld

Key Function

Turning on and turning off the power; activating backlighting

• Press the Power button to turn on the handheld.

• When your handheld is on, press the Power button to activate

backlighting. Press it again to turn off backlighting. Backlighting

Power button

turns off automatically if you do not press any keys or roll the trackwheel for twenty seconds.

• Hold the Power button to turn off the handheld.

Scrolling and selecting

• Roll the trackwheel to scroll through text lines, fields, and menu

items.

• Click the trackwheel to open menus and select options.

Trackwheel

Opening the Phone application; muting phone calls

• If you are not connected to a phone call, press the Phone button to

open the Phone application.

• If you are connected to a phone call and the Active Call screen is

Phone button

displayed, press the Phone button to mute the call. Press the Phone button again to turn off the mute feature.

• If you are connected to a phone call while using one of the other

applications on your handheld, press the Phone button to return to the Active Call screen.

Typing special characters

• When you are composing a message or typing text, hold a letter and

roll the trackwheel to scroll through other characters. When the desired character, symbol, or mark appears, release the letter.

Character + roll

Typing Alt characters

• The Alt key activates the numbers and symbols that are above the

letters printed on the keys.

• Press the Alt key to affect the next character that you type.

the Alt key

• Hold the Alt key to affect all the characters that you type.

An A icon appears in the upper right corner of your screen when the

Alt key is activated.

Using the keyboard and trackwheel

Handheld User Guide 29

Getting to know your handheld

Key Function

Scrolling horizontally and vertically, and changing options

• Hold the Alt key and roll the trackwheel to move the cursor

horizontally across lines.

• Hold the Alt key and roll the trackwheel to scroll through field

Alt key + roll

options.

• On the Home screen, hold the Alt key and roll the trackwheel to

move the cursor vertically.

Selecting text for cut, copy, and paste; hiding and moving icons on the Home screen

• On any screen on which you can type text, hold the Alt key and click

the trackwheel to enter selection mode. Roll the trackwheel to select

Alt key + click

the text.

• On the Home screen, hold the Alt key and click the trackwheel to

view the menu. Click Move Icon or Hide Icon.

Scrolling horizontally; changing options

• Hold the Alt key and press the Back key to move the cursor

horizontally across lines.

• Hold the Alt key and press the Back key to scroll through field

Alt key + Back

key

options.

• In the Calendar application, hold the Alt key and press the Back key

to move to the previous day, week, or month.

Scrolling horizontally; changing options

• Hold the Alt key and press the Forward key to move the cursor

horizontally across lines.

• Hold the Alt key and press the Forward key to scroll through field

Alt key + Forward

key

options.

• In the Calendar application, hold the Alt key and press the Forward

key to move to the next day, week or month.

Capitalizing letters

• Press either Shift key to capitalize the next character that you type.

• Hold either Shift key while you type to capitalize all letters.

• Hold a letter to capitalize it. This feature only works when Key Rate is

Left Shift key

set to Slow or Fast on the Screen/Keyboard screen.

An up arrow icon appears in the upper right corner of your screen

when a Shift key is active.

Right Shift key

30 BlackBerry Wireless Handheld

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