Blackberry 6700, 7200, 7700, 6200, 6230 User Manual
BlackBerry®
Wireless Handheld
User Guide
User Guide, BlackBerry 6700 Series, BlackBerry 6200 Series, BlackBerry 7200 Series, BlackBerry 7700 Series
BlackBerry 6210 Wireless Handheld™ Model Number: R6220GW
BlackBerry 6220 Wireless Handheld™ Model Number: R6220GE
BlackBerry 6230 Wireless Handheld™ Model Number: R6231GE
BlackBerry 6280 Wireless Handheld™ Model Number: RAO31GN
BlackBerry 6710 Wireless Handheld™ Model Number: R6020GW
BlackBerry 6720 Wireless Handheld™ Model Number: R6020GE
BlackBerry 7210 Wireless Handheld™ Model Number: R6230GE
BlackBerry 7230 Wireless Handheld™ Model Number: R6230GE
BlackBerry 7280 Wireless Handheld™ Model Number: RAO30GN
BlackBerry 7730 Wireless Handheld™ Model Number: R6030GE
BlackBerry 7780 Wireless Handheld™ Model Number: R6030GN
Last modified: 12 July 2004 Part number: PDF-07778-001
At the time of publication, this documentation complies with handheld software version 4.0.
© 2004 Research In Motion Limited. All rights reserved. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. RIM, Research In Motion, 'Always On, Always Connected' and BlackBerry are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries.
Microsoft and Outlook are registered trademarks of Microsoft Corporation in the United States and/or other countries. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both.
All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners.
The BlackBerry handheld and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents.shtml for a current listing of applicable patents.
This document is provided “as is” and Research In Motion Limited (RIM) assumes no responsibility for any typographical, technical, or other inaccuracies in this document. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN, OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS.
This document might contain references to third-party sources of information and/or third-party web sites (“Third-Party Information”). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation, the content, accuracy, copyright compliance, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings.
You are solely responsible for the selection, implementation, and performance of any third-party applications that you use with the handheld or desktop software. Research In Motion does not in any way endorse or guarantee the security, compatibility, performance, or trustworthiness of any third-party application and shall have no liability to you or any third-party for issues arising from such third-party applications.
Research In Motion Limited |
Research In Motion UK Limited |
295 Phillip Street |
Centrum House, 36 Station Road |
Waterloo, ON N2L 3W8 |
Egham, Surrey TW20 9LF |
Canada |
United Kingdom |
Published in Canada |
|
Contents |
|
Enterprise activation ..................................................... |
5 |
Email messages ............................................................... |
7 |
PIN messages ................................................................ |
13 |
SMS messages .............................................................. |
15 |
Search .............................................................................. |
17 |
Attachments .................................................................. |
19 |
Synchronizing data ..................................................... |
21 |
Backing up and restoring handheld data ........... |
23 |
Typing ............................................................................. |
25 |
Phone .............................................................................. |
27 |
Browser ........................................................................... |
35 |
Downloading ................................................................ |
39 |
Contacts ......................................................................... |
41 |
Calendar ......................................................................... |
45 |
Tasks ................................................................................ |
49 |
Memos ............................................................................ |
51 |
Alarm ............................................................................... |
53 |
Calculator ....................................................................... |
55 |
Date and time .............................................................. |
57 |
Profiles ............................................................................ |
59 |
Screen display ............................................................... |
61 |
Language ....................................................................... |
63 |
Power and battery ....................................................... |
65 |
Network coverage ....................................................... |
67 |
SIM card ......................................................................... |
69 |
Security ........................................................................... |
71 |
BrickBreaker .................................................................. |
77 |
Service books ................................................................ |
79 |
Frequently asked questions |
..................................... 81 |
Tips ................................................................................. |
111 |
Legal notice ................................................................. |
117 |
Index .............................................................................. |
119 |
3
4
Enterprise activation
•About enterprise activation
•Activate the handheld over the wireless network
About enterprise activation
Use the enterprise activation feature to integrate your handheld with your corporate Microsoft® Outlook® or IBM® Lotus® Domino® email account if you have access to BlackBerry Enterprise Server version 4.0. You can also use this feature to load or restore handheld data saved as part of an automatic wireless backup, a personal information management synchronization, or a wireless email reconciliation.
If you have access to BlackBerry Enterprise Server version 4.0, and Enterprise Activation does not appear in the handheld options, verify with your service provider that you have been provisioned for enterprise activation. If you have been provisioned for the service and the option does not appear, contact your system administrator.
If you do not have access to BlackBerry Enterprise Server version 4.0, refer to the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account.
Notes:
If the handheld has not yet been activated, or you are upgrading your software, Enterprise Activation might appear on the Home screen. Click Enterprise Activation to verify the status of the activation.
If the Enterprise Activation does not appear on the Home screen, in the handheld options, click Enterprise Activation to verify the activation status.
Activate the handheld over the wireless network
In the handheld options, click Enterprise Activation. Type your corporate email address and the password provided to you by your system administrator. Click the trackwheel. Click Activate.
Related topic
•Why are some messages already on my handheld?
5
6
Email messages
•Open a message
•Send an email message
•Save draft messages
•Add contacts to a message
•Set the importance level
•Change sent messages
•Manage messages
•File messages
•View filed messages
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Save a copy of messages sent from the handheld
•Add an email signature
•Set an out of office reply
•Create an email filter
•Set folder redirection
•Email and PIN messages — frequently asked questions
Open a message
An unopened email message appears in the messages list with a closed envelope icon. After you open the message, the closed envelope changes to an open envelope.
Send an email message
1.In the messages list, click the trackwheel.
2.Click Compose Email.
3.Click [Use Once].
4.Click Email.
5.Type an email address.
6.Click the trackwheel.
7.Click Continue.
8.Type a message.
9.Click the trackwheel.
10.Click Send.
Notes:
If you have added contacts to the address book, you can select a contact from the list after you click Compose Email.
If your handheld is integrated with multiple email services, you can select the service from which your message should be sent. At the top of the message, in the Using field, press the Space key until the preferred service appears. All subsequent messages are also sent from this service.
Save draft messages
To save a draft of a message, click the trackwheel. Click Save Draft.
Add contacts to a message
To send a message to multiple contacts, click the trackwheel. Click Add To, Add Cc, or Add Bcc.
To attach a contact to a message, click the trackwheel. Click Attach Address.
Set the importance level
When composing a message, click the trackwheel. Click Options. Set the Importance field to High or Low. Save your changes.
7
Change sent messages
To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send.
To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit. Select a contact. Click the trackwheel. Click Change Address. Click a new contact. Send your message.
To resend your message to the same contact, open the message. Click the trackwheel. Click Resend.
Manage messages
Open a message. Click the trackwheel. Perform one of the following actions:
•Save
•Reply
•Forward
•Reply To All
•Delete
To delete the original message from a reply, click the trackwheel. Click Delete Original Text.
File messages
To file a message, click the message. Click File. Click a folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
Related topics
•Can I file messages?
•View filed messages
View filed messages
To display all filed messages in the messages list, in the messages options, click General Options. Set the Hide Filed Messages field to No.
To view messages within a specific folder, in the messages list, click the trackwheel. Click View Folder. Click a folder. Click Select Folder.
Note:
To view sent messages, in the messages list, click the trackwheel. Click View Folder. Click Sent Items. Click Select Folder.
Delete multiple messages at one time
To delete multiple messages, hold the Shift key and select a series of messages. Press the Delete key.
To delete sent and received messages prior to and including a date, click a date. Click Delete Prior.
Note:
When you reconcile your handheld with your mailbox, any messages that you deleted from your handheld using the Delete Prior option are not deleted from your mailbox.
Related topic
•Reconcile deleted messages
Mark a message as opened or unopened
To change the status of a message, click a message. Click Mark Opened or Mark Unopened.
To change the status of multiple unread messages to read, click a date field. Click Mark Prior Opened.
8
Save a copy of messages sent from the handheld
Set this option to save messages sent from your handheld in the Sent Items folder of your mailbox.
1.In the messages options, click Email Settings.
2.Set the Save Copy In Sent Folder field to Yes.
3.Click the trackwheel.
4.Click Save.
Note:
Set the save copy option for each message service on your handheld.
Related topic
•View filed messages
Related topic
•About email signatures
About out of office reply
The out of office reply is automatically sent to your contacts the first time that the contact sends you an email message.
To set an out of office reply from your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can set an out of office reply in your mailbox.
Note:
Set an out of office reply for each message service on your handheld.
About email signatures
The signature is added to your email messages after you send them. It does not appear on your handheld when you compose the email message.
To add a signature to messages sent from your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software.
Note:
Set an email signature for each message service on your handheld.
Add an email signature
1.In the messages options, click Email Settings.
2.Set the Use Auto Signature field to Yes.
3.Type a signature.
4.Click the trackwheel.
5.Click Save.
Set an out of office reply
1.In the messages options, click Email Settings.
2.Set the Use Out Of Office Reply field to Yes.
3.Type a reply.
4.If you use a Lotus Notes® mailbox, in the Until field, set the date on which the out of office reply should be disabled.
5.Click the trackwheel.
6.Click Save.
Related topic
•About out of office reply
About email filters
You create filters to specify which email messages are forwarded to your handheld and which messages remain in your mailbox. To forward messages to your handheld, select Forward with Level 1 Notification (sends messages with higher priority) or Forward header only (sends messages with only the To, Sent, From, and Subject fields).
9
If the message does not meet any filter criteria and should not be forwarded, set the If no filters apply, send email to handheld field to No.
Filters are applied to messages based on the order in which they appear. If you create multiple filters that could apply to the same message, you must decide which one to apply first by placing that filter higher in the list.
To create email filters on your handheld, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to create email filters.
Note:
Set email filters for each message service on your handheld.
Create an email filter
1.In the messages options, click Email Filters.
2.Click the trackwheel.
3.Click New.
4.Set the filter information.
5.Click the trackwheel.
6.Click Save.
Notes:
To add a contact to the From or Sent to fields, click the trackwheel. Click Select Name. Click a name. Click Continue.
To make the filter detect messages from multiple contacts, use semi colons to separate your contacts in the From or Sent to fields.
Related topics
•About email filters
•Use email filters
•Create a filter quickly
Use email filters
Click a filter. Perform one of the following actions:
•Enable filter
•Disable filter
•View
•Edit
•Delete
•Move up
•Move down
Create a filter quickly
In the messages list, click a message on which to base your filter. Perform one of the following actions:
•Create a filter based on the sender: Click Filter Sender.
•Create a filter based on the subject: Click Filter Subject.
Add a title and save the filter.
About folder redirection
If rules within your mailbox direct new messages into different folders, you must specify which desktop email folders should forward messages to your handheld.
To set folder redirection, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to specify folder redirection settings.
Note:
Set folder redirection for each message service on your handheld.
10
Set folder redirection
1.In the messages options, click Email Settings.
2.Click the trackwheel.
3.Click Folder Redirection.
4.Select the check boxes.
5.Click the trackwheel.
6.Click Save.
Notes:
Verify that you selected the Inbox. If you do not select the Inbox, email messages are not forwarded from this folder.
To specify all of your folders for redirection, including your Sent Items folder, select the Select All check box. All email messages sent from your mailbox also appear on your handheld.
Related topics
•About folder redirection
•View filed messages
•How do I make changes to the folders on my handheld?
11
12
PIN messages
•About PIN messages
•Find your PIN
•Open a message
•Send a PIN message
•Save draft messages
•Add contacts to a message
•Change sent messages
•Manage messages
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Email and PIN messages — frequently asked questions
About PIN messages
A personal identification number (PIN) uniquely identifies each BlackBerry handheld on the network. If you know the PIN of another BlackBerry handheld user, you can send a PIN message to that person. PIN messages are not routed through an existing email account.
When your PIN message is delivered to the recipient, a D appears with a check mark in the messages list.
Find your PIN
In the handheld options, click Status.
Note:
If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, your PIN is displayed on the Enterprise Activation screen.
Send a PIN message
1.In the messages list, click the trackwheel.
2.Click Compose PIN.
3.Click [Use Once].
4.Click PIN.
5.Type a PIN number.
6.Click the trackwheel.
7.Click Continue.
8.Type a message.
9.Click the trackwheel.
10.Click Send.
Note:
If you have added contacts to the address book, you can select a contact from the list after you click Compose PIN.
13
14
SMS messages
•About SMS messages
•Find your SMS number
•Type an SMS number
•Open an SMS message
•Send an SMS message
•Save draft messages
•Manage messages
•Resend an SMS message
•Delete multiple messages at one time
•Mark a message as opened or unopened
•Search the messages list
•Search the handheld
•Leave SMS messages on the SIM card
•SMS messages — frequently asked questions
About SMS messages
With an SMS-compatible phone number, you can send and receive short message service (SMS) messages. An SMS-compatible number is a phone number (work, home, mobile, or pager) that your service provider enables for SMS.
You can send SMS messages to contacts who have SMS-compatible phone numbers.
Find your SMS number
In the phone, the My Number field displays your phone number. If your handheld is enabled for SMS, this number is also your SMS number.
Type an SMS number
When you type an SMS-compatible number, include the country code and the area code.
Note:
In the phone, set your smart-dialing options to avoid typing the country code and area code.
Related topic
•About smart dialing
Open an SMS message
An unopened SMS message appears in the messages list with a closed italic envelope icon. After you open the message, the closed italic envelope changes to an open italic envelope.
Send an SMS message
1.In the messages list, click the trackwheel.
2.Click Compose SMS.
3.Click [Use Once].
4.Click SMS.
5.Type the SMS-compatible phone number.
6.Click the trackwheel.
7.Click Continue.
8.Type a message.
9.Click the trackwheel.
10.Click Send.
Note:
If you have added contacts to the address book, you can select a contact from the list after you click Compose SMS.
Manage messages
Open a message. Click the trackwheel. Perform one of the following actions:
•Save
15
•Reply
•Forward
•Delete
To remove the history from an SMS message, when replying, click the trackwheel. Click Remove History.
Resend an SMS message
To resend your SMS message to the same contact, open the message. Click the trackwheel. Click Resend.
16
Search
•About search
•Search the messages list
•Search the handheld
About search
You can search the messages list using criteria that you set and save those searches for future use. You can also search for contacts or search for all messages containing the same subject.
You can also search the handheld to find content across all programs. With the global search, files which appear in the search results can be used just as they would in the original program. For example, you can manage email messages in your search results the same way that you would in the messages list.
Search the messages list
1.In the messages list, click the trackwheel.
2.Click Search.
3.Set the search criteria.
4.Click the trackwheel.
5.Click Save.
6.Add a name and a shortcut key for your search.
7.Click the trackwheel.
8.Click Save.
Note:
You can search without saving the details for the search. After you set the criteria, click the trackwheel. Click Search.
Related topics
•Use saved searches
•Search for a specific contact
•Search for a subject
Use saved searches
To view your saved searches, in the messages list, click the trackwheel. Click Search. Click the trackwheel. Click Recall.
Click a search. Perform one of the following actions:
•View
•Edit
•Delete
To view the terms of your last search quickly, in the list of searches, click the trackwheel. Click Last.
Search for a specific contact
To search for all messages from a specific sender, click the message. Click Search Sender.
To search for all messages to a specific recipient, click the message. Click Search Recipient.
Search for a subject
To search for all messages with the same subject, click a message. Click Search Subject.
Search the handheld
1.In the search program, type text in the Text field to search the records on your handheld.
2.In the Name field, type text to search using the names of contacts in your address book, calendar, or messages list.
3.Select the check boxes for the programs to search.
4.Click Search.
17
Notes:
If you type more than one word in the Text or Name field, all the words must appear in the same field for the search to be successful.
File attachments are not searched when you search across the handheld programs.
To expand a folder, click a folder with a plus sign
(+) beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-) beside it. Click Collapse.
Related topic
•How do I search for text within a file attachment?
18
Attachments
•About attachments
•Use address book attachments
•Open a file attachment
•Open an image attachment
•Navigate attachments
•Attachments — frequently asked questions
About attachments
Address book attachments enable recipients of your messages to view and add contacts to their handheld address books. When you open a message that contains an address book attachment, a book icon appears at the bottom of the message with the name of the attached contact.
You can view certain types of file attachments on your handheld, including .zip, .htm, .html, .doc,
.dot, .ppt, .pdf, .wpd, .txt, and .xls files. You can also view .bmp, .gif, .jpg, .png, .tif image attachments.
A message with a file attachment appears in the messages list with a paperclip icon.
Related topic
•Can I view file attachments on my handheld?
Use address book attachments
To view an address book attachment, in an open message, click the trackwheel. Click View Attachment.
To add the contact information to your address book, when viewing an address book attachment, click the trackwheel. Click Add to Address Book.
To update contact information, when viewing an address book attachment, click the trackwheel. Click Update Address.
Open a file attachment
1.Place your cursor in the name of the file attachment.
2.Click the trackwheel.
3.Click Open Attachment.
4.Select Table of Contents to open an automatically generated table of contents for the file attachment, or select Full Content to open the complete file attachment.
5.Click the trackwheel.
6.Click Retrieve.
Open an image attachment
1.Place your cursor in the name of the image attachment.
2.Click the trackwheel.
3.Click View Attachment.
Navigate attachments
To open content that is embedded within a document or spreadsheet, click a content link. Click Retrieve. Examples of embedded content include tables, images, footnotes, text boxes, or comments. Press the Escape button to return to the main attachment content.
To scroll horizontally in a spreadsheet, hold the Alt key and roll the trackwheel.
To move to a specific cell within a spreadsheet, click the trackwheel. Click Go to Cell. Type the cell co-ordinates and click the trackwheel.
19
To display the contents of a specific cell in a spreadsheet, click the trackwheel. Click View Cell.
To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet.
To view the previous worksheet in a spreadsheet, click the trackwheel. Click Prev Sheet.
To view the next worksheet in a spreadsheet, click the trackwheel. Click Next Sheet.
To pan horizontally across an image, hold the Alt key and roll the trackwheel.
To zoom into or out of an image, click the trackwheel. Click Zoom In or Zoom Out.
To zoom to the original image size, click the trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise direction, click the trackwheel. Click Rotate.
To view an image in more detail after zooming in, click the trackwheel. Click Enlarge Area.
20
Synchronizing data
•About email reconciliation
•Set wireless email reconciliation
•Reconcile deleted messages
•About PIM synchronization
•Set wireless PIM synchronization
•Synchronization — frequently asked questions
About email reconciliation
Email reconciliation means that any message you file or delete on your handheld will also be filed or deleted in your mailbox. Likewise, any changes that you make to messages in your mailbox are reflected on your handheld.
If your handheld integration option supports wireless email reconciliation, changes are automatically reconciled over the wireless network.
You can also configure wireless email reconciliation options using the handheld.
If your handheld integration option does not support wireless email reconciliation, changes are reconciled using the BlackBerry Desktop Software. For more information on manual email reconciliation, refer to the BlackBerry Desktop Software Online Help.
Related topic
•Can I reconcile email messages over the wireless network?
Set wireless email reconciliation
In the messages options, click Email Reconciliation. Set the Wireless Reconcile field to On.
Note:
Set the Wireless Reconcile option for each message service on your handheld.
Related topic
•Can I reconcile email messages over the wireless network?
Reconcile deleted messages
To set how deleted messages are reconciled between your handheld and mailbox, in the messages options, click Email Reconciliation. Set the Delete On field.
Note:
Set the Email Reconciliation option for each message service on your handheld.
Related topic
•Delete multiple messages at one time
About PIM synchronization
You can synchronize personal information management (PIM) items such as tasks, memos, contacts, and calendar entries so that the entries on your handheld and in your desktop email program are identical.
If your handheld is integrated with an email account using the BlackBerry Enterprise Server™ version 4.0 and wireless PIM synchronization is enabled, PIM items are synchronized over the wireless network automatically. You can turn wireless PIM synchronization on and off using the handheld.
21
If your handheld is integrated with an email account using a BlackBerry Enterprise Server™ version 2.1 or later and wireless calendar synchronization is enabled, you can synchronize your calendar entries over the wireless network. You can synchronize all other PIM items using the BlackBerry Desktop Software. For more information on synchronizing PIM items manually or configuring wireless calendar synchronization using the desktop software, refer to the BlackBerry Desktop Software Online Help.
Related topic
•Can I synchronize PIM items over the wireless network?
Set wireless PIM synchronization
If you have been using your handheld with wireless PIM synchronization disabled or are enabling wireless PIM synchronization for the first time, synchronize your handheld using the desktop software before you enable wireless PIM synchronization.
In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes.
You can set wireless calendar synchronization using the BlackBerry Desktop Software. For more information, refer to the BlackBerry Desktop Software Online Help.
Note:
If you enable wireless PIM synchronization on the handheld, you cannot synchronize PIM items using the desktop software.
Related topic
•Can I synchronize PIM items over the wireless network?
22
Backing up and restoring handheld data
•About backing up handheld data
•About restoring handheld data
About backing up handheld data
If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, settings on your handheld that would not be saved in your desktop email program are backed up over the wireless network automatically. These settings include fonts, bookmarks, and other handheld settings. Any information saved as part of personal information management synchronization or wireless email reconciliation is not backed up.
If you are using the BlackBerry Desktop Software with your handheld, you can back up your handheld data using the Backup and Restore tool. For more information on manual handheld data backup, refer to the BlackBerry Desktop Software Online Help.
About restoring handheld data
If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0 and your handheld data is lost or erased, it can be restored to your handheld using enterprise activation. In the handheld options, click Enterprise Activation. Type your corporate email address and the password supplied by your system administrator. Click the trackwheel. Click Activate.
If you are using the BlackBerry Desktop Software with your handheld and you have a backup of your handheld data on your computer, you can restore the data using the Backup and Restore tool. For more information on restoring handheld data manually, refer to the BlackBerry Desktop Software Online Help.
23
24
Typing
•Use AutoText
•Create an AutoText entry
•Change AutoText entries
•Cut or copy text
•Paste text
•Typing tips
•Enable tones when pressing keys
•Set the cursor speed
•Typing — frequently asked questions
Use AutoText
AutoText automatically replaces text that you type. Use AutoText to correct spelling and to replace abbreviations with complete words.
Your handheld has built-in AutoText entries that correct common mistakes. For example, AutoText changes hte to the.
You create AutoText entries for your common typing mistakes or for abbreviations. For example, you might create an AutoText entry that replaces ttyl with talk to you later.
To use AutoText, type an AutoText entry. Press the Space key.
Create an AutoText entry
1.In the handheld options, click AutoText.
2.Click the trackwheel.
3.Click New.
4.In the Replace field, type the text to replace.
5.In the With field, type the text to appear.
6.In the Using field, set whether the entry is capitalized exactly as typed (Specified Case)
or whether the entry is capitalized according to its context (SmartCase).
7.Set the language.
8.Click the trackwheel.
9.Click Save.
Related topic
•What is the Insert Macro menu item?
Change AutoText entries
To view your AutoText entries, in the handheld options, click AutoText.
Click an AutoText entry. Perform one of the following actions:
•Edit
•Delete
Cut or copy text
Click the trackwheel. Click Select. Select content. Click the trackwheel. Click Cut or Copy.
Paste text
Place the cursor where you want to insert the cut or copied text. Click the trackwheel. Click Paste.
Typing tips
To type the alternate character on a key, press the Alt key + the key.
To insert a symbol, press the Symbol key.
To insert an accent, hold a letter and roll the trackwheel.
To turn on CAP lock, press the Alt key + the Right Shift key.
25
To turn on NUM lock, hold the Right Shift key + press the Alt key.
To turn off CAP lock or NUM lock, press the Right Shift key.
Enable tones when pressing keys
In the handheld options, click Screen/Keyboard. Set the Key Tone field to On. Save your changes.
Set the cursor speed
In the handheld options, click Screen/Keyboard. Set the Key Rate field to Slow or Fast. Save your changes.
Typing — frequently asked questions
•What is the Insert Macro menu item?
•Why can’t I use shortcuts on the Home screen?
What is the Insert Macro menu item?
Use the Insert Macro menu item to insert common variables, such as the current date or current time, into your AutoText entries.
Why can’t I use shortcuts on the Home screen?
The Dial From Home Screen option overrides using shortcuts on the Home screen, in favor of making calls. In the general phone options, set the Dial From Home Screen field to No.
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Phone
•Find your phone number
•Make a call
•Make an emergency call
•Use speed dial
•Check your voice mail
•Answer a call
•Mute a call or place a call on hold
•Adjust the phone volume
•Phone features
•Dial using letters
•Make a conference call
•Assign a speed dial letter
•Change speed dial assignments
•Log calls
•Use call logs
•Block calls
•Forward calls
•Set call waiting
•Set default country and area codes
•Set corporate extension dialing
•Set voice mail options
•Set the TTY option
•Set the default call volume
•Use fixed dialing
•Reset call timers
•Phone — frequently asked questions
Find your phone number
In the phone, the My Number field displays your phone number.
Make a call
1.In the phone, type a phone number or select a contact.
2.Press the Enter key.
3.To end the call, hold the Escape button.
Notes:
If the contact that you want to call is not listed, click the trackwheel. Click Call By Name to select a contact from your address book.
You can also make a call on the Home screen. Type the number and press the Enter key.
Related topics
•Add a pause or wait
•Can I use the phone when the handheld or keyboard is locked?
Make an emergency call
You can make an emergency call even if the SIM card is not inserted or the radio is off.
Perform one of the following actions:
•Unlocked keyboard or handheld: In the phone, type the emergency number. Press the Enter key.
•Locked keyboard or handheld: Click the trackwheel. Click Emergency Call. Click Yes.
Use speed dial
In the phone, press and hold the key that is assigned to the contact or phone number.
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Note:
You can also use speed dial to make a phone call on the Home screen or in the messages list.
Check your voice mail
In the phone, click the trackwheel. Click Call Voicemail.
Answer a call
To answer a call, click Answer. If you do not want to answer the call, click Ignore.
If you are already connected to a call and receive another call, perform one of the following actions:
•Click Answer - Drop Current to end your current call and answer the incoming call.
•Click Answer - Hold Current to place the current call on hold and answer the incoming call.
•Click Answer - Drop All to end all current calls and answer the incoming call during a conference call.
To end the call, hold the Escape button.
Related topic
•Can I use the phone when the handheld or keyboard is locked?
Mute a call or place a call on hold
To mute a call, press the Phone button. Press the Phone button again to turn mute off.
To place a call on hold, click the trackwheel. Click Hold. To resume the call, click the trackwheel. Click Resume.
Adjust the phone volume
During a call, roll the trackwheel up to increase the volume or roll the trackwheel down to decrease the volume.
Phone features
During a call, your handheld has all the functions that are available to a regular phone, such as hold and mute.
To alternate between two connected calls, click the trackwheel. Click Swap.
To use other applications during a call, click the trackwheel. Click Home Screen.
Dial using letters
To type a letter during a call, press the Alt key. Type the letter.
To type multiple letters during a call, press the Right Shift key + the Alt key. Type letters. To type numbers again, press the Right Shift key.
Note:
When you type a letter in a phone number, your handheld dials the number that is associated with the letter on a conventional phone keypad.
Make a conference call
1.During a call, click the trackwheel.
2.Click New Call.
3.Type a phone number or click a contact.
4.Click the trackwheel.
5.Click Call.
6.During the second call, click the trackwheel.
7.Click Join.
Note:
When adding more than two numbers to a conference call, place the conference call on hold before calling the next phone number or contact.
Related topic
•Manage contacts during a conference call
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Manage contacts during a conference call
To speak privately with one contact, click the trackwheel. Click Split Call.
To disconnect one contact from the conference call, click the trackwheel. Click Drop Call. Select a contact. Click the trackwheel.
To disconnect from a conference call while leaving the other parties connected, click the trackwheel. Click Transfer.
Assign a speed dial letter
In the phone, select a contact or phone number. Press and hold any unassigned letter key. Click OK.
Related topic
•Assign speed dial to a contact in your address book
Assign speed dial to a contact in your address book
1.In the phone, click the trackwheel.
2.Click View Speed Dial List.
3.Select an unassigned letter.
4.Click the trackwheel.
5.Click New Speed Dial.
6.Select a contact.
7.Click the trackwheel.
8.Click Add Speed Dial To <contact name>.
Change speed dial assignments
In the phone, click the trackwheel. Click View Speed Dial List. Select a contact or phone number. Click the trackwheel. Perform one of the following actions:
•Change the contact assigned to a speed dial letter: Click the contact. Click Edit. Click a new contact. Click Speed Dial <contact name>.
•Assign the contact to a different speed dial letter: Click the contact. Click Move. Click a different speed dial letter.
•Remove a contact from the speed dial list: Click the contact. Click Delete.
Log calls
Call logs appear when you open the phone. Missed call logs also appear in the messages list.
To set whether call logs appear in the messages list, in the phone options, click Call Logging. Select the call log type that you want to appear in the messages list. Press the Space key.
If you do not want any call logs to appear in the messages list, select None. Press the Space key.
Related topic
•Can I set the Phone to display frequently called numbers?
Use call logs
In the phone, or in the messages list, open a call log. Click the trackwheel. Perform one of the following actions:
•Add Notes
•Edit Notes
•Forward
To delete notes, in the open phone call log, click the trackwheel. Click Edit Notes. Click the trackwheel. Click Clear Field.
Block calls
1.In the phone options, click Call Barring.
2.Click the trackwheel.
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3.Click Enable.
4.Click the trackwheel.
5.Click Save.
Related topics
•Change the call block password
•Can I block calls?
Change the call block password
1.In the phone options, click Call Barring.
2.Click the trackwheel.
3.Click Change Password.
4.Type your current password.
5.Click the trackwheel.
6.Type your new password.
7.Click the trackwheel.
8.Type your new password again.
9.Click the trackwheel.
Related topic
•Can I block calls?
Forward calls
1.In the phone options, click Call Forwarding.
2.Select the type of calls that you want to forward.
3.Press the Space key.
4.Select Do Not Forward or the current forwarding phone number.
5.Click the trackwheel.
6.Click Change Number.
7.Select a forwarding phone number from the list.
8.Click the trackwheel.
9.Click Save.
Note:
Before enabling call forwarding, verify that you have call forwarding phone numbers added. Depending on your SIM card, the phone numbers for the call forwarding profiles might already be specified. You might not be able to change them or add new ones. For more information, contact your service provider.
Related topics
•Can I use call forwarding?
•Add a call forwarding phone number
•Delete call forwarding phone numbers
•How do I edit the phone number to which my calls are forwarded?
Add a call forwarding phone number
1.In a call forwarding profile, click Do Not Forward.
2.Click Edit Numbers.
3.Click the trackwheel.
4.Click New Number.
5.Type the phone number and click the trackwheel.
6.Click the trackwheel.
7.Click Close.
Related topic
•How do I edit the phone number to which my calls are forwarded?
Delete call forwarding phone numbers
1.In a call forwarding profile, click the phone number to which your calls are currently being forwarded.
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