Bissell Oxypro 7920 User Manual

OxyPro

™

USER’S GUIDE

7920 SERIES 220 - 240V

21

3

4

5

6-17

18-20

Troubleshooting

Safety Instructions

Product View/Accessories

Assembly

Features / Operations

Routine Maintenance

22

23

24

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Warranty

Replacement Parts

Consumer Services

Thanks for buying a BISSELL OxyPro

™

We’re glad you purchased a BISSELL OxyPro heated formula deep cleaner.
Everything we know about floor care went into the design and construction
of this complete, high-tech home cleaning system.

Your OxyPro is well made, and we back it with a limited two-year
warranty. We also stand behind it with a knowledgeable, dedicated
Consumer Services department, so, should you ever have a problem, you’ll
receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL
is a global leader in the design, manufacture, and service of high quality
homecare products like your OxyPro.

Thanks again, from all of us at BISSELL.

Mark J. Bissell
President and Chief Executive Officer

2

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IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic
precautions should be observed, including
the following:

READ ALL INSTRUCTIONS BEFORE
USING YOUR UPRIGHT
DEEP CLEANER.

Always connect to a properly Earthed Outlet.
Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.

WARNING: To reduce the risk of

fire, electric shock, or injury:

■

Use indoors only

■

Do not immerse

■

Use only on surfaces moistened by

cleaning process

■

Do not leave machine when it is plugged in

■

Do not service machine when it is plugged in

■

If the supply cord is damaged, it must be

replaced by the manufacturer or its service
agent in order to avoid a hazard

■

Do not use machine if it has been dropped,

damaged, left outdoors or dropped into water

■

Do not expose to rain, store indoors

■

Do not pull or carry by cord, use cord as a

■

Remove plug from electrical outlet before

cleaning or maintaining the appliance

■

Not intended for use by young children or

infirm persons without supervision

■

Young children should be supervised to ensure

that they do not play with the appliance

■

Do not pick up toxic material (chlorine bleach,

ammonia, drain cleaner, petrol, etc.)

■

Do not modify the Earthed plug

■

Do not allow to be used as a toy

■

Do not use for any purpose other than

described in this User’s Guide

■

Use only manufacturer’s recommended

attachments

■

Use only cleaning products formulated by

BISSELL for use in this appliance to prevent
internal component damage

■

Keep openings free of dust, lint, hair, etc.

■

Keep appliance on a level surface

■

Turn off all controls before unplugging

■

Be extra careful when cleaning stairs

■

Pay close attention when working

around children

SAVE THESE INSTRUCTIONS.

THIS MODEL IS FOR HOUSEHOLD USE ONLY.

handle, close door on cord, pull cord around
sharp corners or edges, run appliance over
cord, or expose cord to heated surfaces

■

Do not carry the appliance while in use

■

Do not unplug by pulling on cord. Unplug by

grasping plug not the cord

■

Do not handle plug or appliance with wet hands

■

Do not put any object into appliance openings,

use with blocked opening, or restrict air flow

■

Do not expose hair, loose clothing, fingers or

body parts to openings or moving parts

■

Do not pick up hot or burning objects

■

Do not pick up flammable or combustible

materials (lighter fluid, petrol, kerosene, etc.) or

WARNING:

IMPORTANT FOR OPERATION ON

A 220/240 VOLT A.C. 50/60 Hz POWER
SUPPLY ONLY.

If your appliance is fitted with a nonrewireable
BS 1363 plug it must not be used unless a 13
amp (ASTA approved to BS 1362) fuse is fitted
in the carrier contained in the plug. Spares may
be obtained from your BISSELL supplier. If for any
reason the plug is cut off, it must be disposed
of, as it is an electric shock hazard should it be
inserted into a 13 amp socket.

use in the presence of explosive liquids or vapour

■

Do not use appliance in an enclosed space filled

with vapours given off by oil base paint, paint
thinner, some moth proofing substances,
flammable dust, or other explosive or toxic vapours

This appliance must be earthed

.

3

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Power
Switch

Tank-in-

™

Tank

3.

2.

Trigger

Upper
Handle

Keep plenty of genuine BISSELL Advanced
Deep Cleaning Formulas on hand so you
can clean and protect whenever it fits your
schedule. Always use genuine BISSELL
Advanced Deep Cleaning Formulas. Non­BISSELL cleaning solutions may harm the
machine and void the warranty.

Crevice Tool
Storage

Belt

Tool Caddy

Power Cord
Quick Release

Storage

Tough Stain
Brush Storage

TurboBrush
Storage

SmartTemp
Ready Light

SmartMix
Switch

SmartMix
Bottle

DirtLifter
PowerBrush

™

™

™

™

™

Belt Access Door

Floor Nozzle Window

Handle
Release

1.

Lower Handle

Perfect Pass

Flex Hose

™

Flow Indicator
(Filter Inside)

ReadyTools
Dial

™

4” Upholstery Tool

Bare Floor Attachment

4.

5.

4" Upholstery Tool Storage

Accessories

* All items may not be included with your model.

More tools are available. To order replacement parts
or tools please refer to page 23.

Tough Stain Brush

Spraying Crevice Tool

PreTreat Wand

Hex
Nuts

SUCTION

BRUSH

16 oz. BISSELL
Fiber Cleansing

TurboBrush

™

Formula

™

with

Scotchgard

4

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Protector

™

950 ml BISSELL
Hard Floor
Solutions

™

14 oz. BISSELL
OxyKIC™ Carpet
Spot & Stain
Remover

How To Use This Guide

O

N

O

F

F

ON

OFF

This User’s Guide has been designed to help you get the utmost
satisfaction from your BISSELL OxyPro. You’ll find assembly and
operating instructions, safety precautions, as well as maintenance
and troubleshooting instructions. Please read this User's Guide
thoroughly before assembling your deep cleaner.

Pay particular attention to the product diagram, assembly
instructions, and part names. Locate and organize all parts before
assembly. Familiarize yourself with the parts and where they go.
Following this User’s Guide will greatly enhance your ability to get
the most performance from your BISSELL OxyPro for many years.

Your OxyPro comes in 3,
easy to assemble components.

Upper Handle
Lower Handle
Tool Caddy

The only tool you will need to assemble your cleaner is a Phillips
head screwdriver.

How To Put It Together

Refer to Assembly Diagram on page 4

Slide Upper Handle firmly onto Lower Handle until
screwholes are completely aligned.

1.

WARNING:

Do not plug in your cleaner
until you have completely
assembled it per the
following instructions
and are familiar with all
instructions and
operating procedures.

Feed bundled Power Cord through Tool Caddy from Caddy’s
flat side.

2.

Align Upper Handle holes and Tool Caddy holes.

3.

Place hex nut into back of Tool Caddy and hold in place. Insert
bolt from front to back turning into the hex nut until snug. Do

4.

not over tighten. Repeat for the second bolt and hex nut.

Insert 2 screws into lower 2 holes.
Turn until snug.

5.

Snap tools into storage on the Tool Caddy as shown in
figure 6.

6.

Wrap Power Cord and Flex Hose as shown in figure 7.

6

7.

Insert TurboBrush into storage on Upper Handle by tilting
the top of the TurboBrush and snapping it into place.

8.

OxyPro assembly is now complete.

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7

5

Special Features of your BISSELL OxyPro

The BISSELL SmartClean™ System

The OxyPro is a home cleaning system that automatically mixes hand
hot tap water with BISSELL Advanced Deep Cleaning Formula and
heats the solution as it is applied to the carpet. The combination of
heated cleaning solution, powered brush and suction provide a safe
and effective method of cleaning.

™

SmartTemp

Temperature control automatically heats the cleaning solution
as it is being applied to the carpet (*) to safely optimize
cleaning effectiveness.

The Power Switch controls power to the machine and the
SmartTemp feature.

1.

The SmartTemp Ready Light indicates the heater is ON. It
is found on the front of the handle where it is easy to see

2.

while you clean. Wait two minutes for the heater to warm
up before beginning to clean.

SmartTemp increases the water temperature up to 25° and
will not allow it to exceed 180°.

3.

™

*SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.

SmartMix™

Provides custom control for each cleaning job.

Power Switch

ON

OFF

SmartTemp Ready Light

SmartMix
Bottle

ON

OFF

Lift the SmartMix Bottle up and out of the
machine base.

1.

Turn the SmartMix Bottle over so that the Valve Cap is
in an upward position. Unscrew the Valve Cap and fill the

2.

SmartMix Bottle to the mark with BISSELL Advanced Deep
Cleaning Formula.

Replace the Valve Cap, turning until snug.

3.

Valve Cap

6

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SmartMix Continued

HIGH

TRAFFIC

WATER RINSE

NORMAL

Replace SmartMix Bottle.

4.

Note: If SmartMix Bottle leaks, check for

proper positioning of o-ring and straw.

Choose the SmartMix setting that fits the cleaning job.

5.

Water Rinse- use for gentle cleaning or for the

final rinse after cleaning.

Normal- automatically provides the best mix of
water and concentrate for most cleaning jobs.

High Traffic- automatically mixes the right amount
of water and cleaning solution to dissolve tough
grime and heavy soil. Note: Residual cleaning
materials left in carpet from other products may
cause excessive foaming when picked up. If foam is
overflowing Tank, move SmartMix Dial to “Water

Rinse” position until the condition stops.
Note: Both the SmartMix Bottle and the clean

water Tank must have liquid in them in
order for the machine to spray. If one is
empty, the machine will temporarily lose
its prime and will not spray cleaning
solution or water.

Important: If you are using the WATER RINSE

setting, fill the SmartMix Bottle with
water also!

O-ring
Position

SmartMix
Dial

Tip:

Deep cleaning
stairs and high
traffic areas on a
regular basis can
prolong carpet
life.

DirtLifter™ PowerBrush

The powered brush roll at the Floor Nozzle is designed to
enhance cleaning performance. The bristle pattern lifts out
the deep down dirt while gently grooming carpet fibres. The
floating suspension self-adjusts to all carpet heights. When
the machine handle is in the fully upright position, Carpet

™

automatically raises the brush off the carpet and

Saver
protects your carpet if you leave the Power Switch ON.

WARNING:

To reduce the risk of
fire, use only BISSELL
Advanced Deep Cleaning
Formula for full size
machines in your OxyPro.
Use of cleaning formulas
that contain lemon or
pine oil may damage this
appliance and void the
warranty. Chemical spot
cleaners or solvent based
soil removers should not
be used. These products
may react with the plastic
materials used in your
OxyPro, causing cracking
or pitting.

7

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Tank-in-Tank

Our Tank-in-Tank system is designed with a Bladder inside for
clean water. As you clean, the Bladder will empty. Dirty water
collects in the tank outside the Bladder.

Step on Handle Release to lay the machine handle
down out of the way.

1.

Lift the Tank-in-Tank handle. The handle locks the
lid in place.

2.

Carry it like a bucket to fill at the sink.

3.

Note: Both the SmartMix Bottle and the clean water
Tank must have liquid in them in order for the
machine to spray. If one is empty, the machine will
temporarily lose its prime and will not spray
cleaning solution or water.

Set the Tank down and rotate the handle forward to
unlatch the lid. Lift off and set the lid aside.

4.

Find the mouth of the Bladder and fill to the bottom of
the neck with clean hand hot tap water. Do not boil or

5.

microwave water as it can destroy the Bladder.

Note: Fill the Bladder with clean hand hot tap
water only.

Replace the Tank Lid matching the lid and tank edges.
Handle must be in the forward position to re-install.

6.

1

Lift and Carry

3

4

Handle Release

Rotate Handle to

unlatch

Rotate the handle to the carrying position to re-latch
the lid.

7.

Replace Tank in machine base, seating firmly in place.

8.

Rotate handle back down to the latched position.

9.

Note: Both the SmartMix Bottle and the clean

water Tank must have liquid in them in
order for the machine to spray. If one is
empty, the machine will temporarily lose
its prime and will not spray cleaning
solution or water.

Important: If you are using the WATER RINSE

setting, fill the SmartMix Bottle with
water also!

When It’s Time to Empty Tank-in-Tank

Remove the Tank-in-Tank – follow steps 1 and 2 above.

1.

Carry the Tank-in-Tank, like a bucket, to the sink where
you will dispose of the dirty water.

2.

5

9

Fill Bladder only with
clean hand hot tap water

Latched

8

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When It’s Time to Empty Tank-in-Tank Continued

TOO

LS

PRETREAT

FLOO

R

CLEANING

Remove Tank Lid by rotating handle forward to unlatch
lid and lifting lid off Tank.

3.

Pour out dirty water.

4.

After each use, remove and rinse the Lint Screen located
on the tank lid.

5.

A. Remove Tank Assembly from unit.
B. Remove Tank Lid.
C. Remove any debris caught in Lint Screen.
D. Re-insert Lint Screen on Tank Lid. The screen will

click into place

E. Replace Tank Lid.
F. Re-insert Tank Assembly into unit.

3

Rotate Handle to

unlatch

Lint Screen

5C

4

Pour out

dirty water

5D

Refill with clean hand hot tap water, following steps 5
through 9 on page 8, and refill the SmartMix Bottle with

6.

BISSELL Advanced Deep Cleaning Formula as necessary.

When the cleaning job is complete, rinse out the
Tank-in-Tank by rinsing clean water between the Bladder

7.

and Tank.

Return Tank-in-Tank to the machine, following steps 6
through 9 on page 8.

8.

Refer to the Maintenance section on pages 18-20 for
the final cleanup.

9.

The Flow Indicator

The Flow Indicator is located on the machine base. It spins when the
trigger is pressed to indicate that the machine is applying cleaning
solution to the floor. It will stop spinning to indicate that the SmartMix
Bottle or Bladder needs to be refilled, or when the trigger is released.

Note: Flow Indicator does not spin when set to
Tools/PreTreat setting.

ReadyTools Dial

Fill bladder only
with clean hand

6

hot tap water

Tip:

A special red
float device
in the Tank will
cause the cleaner
to stop removing
solution from the
carpet and the
motor sound will
rise in pitch to
let you know the
dirty water tank
is full.

3

8

Latched

Tip:

Thorough
vacuuming
before deep
cleaning will
prevent early
clogging of
Lint Screen.

This provides above floor cleaning with the flip of a switch.
Just choose the cleaning tool, attach to the Flex Hose and
OxyPro is ready to clean upholstery, stairs and more.*

*Set the ReadyTools Dial to Floor Cleaning when
cleaning carpets or bare floors or set it to Tools/
PreTreat when using the Flex Hose attachments
or for pre-treating floors.

SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.

Flow Indicator

ReadyTools Dial

9

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Operations

2

4’

1

3

3’

4

5

6

7

9

10

11

12

EXIT

START

HERE

Before You Clean Carpets

Plan activities to give carpet time to dry.

1.

Remove easily moved furniture from the room (chairs,
lamps, coffee tables, etc).

2.

Vacuum thoroughly to pick up loose debris and pet hair
before using the OxyPro.

3.

Plan your cleaning route to leave an exit path. It is best
to begin cleaning in the corner farthest from your exit.

4.

Machine Preparation

Set up the machine following instructions in
the Features section on pages 6-9.

1.

Use only BISSELL Advanced Deep Cleaning Formula in the
SmartMix Bottle when cleaning carpets, stairs or upholstery.

2.

Use clean water in the SmartMix Bottle for gentle cleaning
or rinsing.

Choose the SmartMix setting to match the
cleaning job.

3.

Set the ReadyTools switch to either Tools/PreTreat or
Floor Cleaning.

4.

WARNING:

To reduce the risk of
injury, be extra careful
when cleaning stairs.
Make sure machine is
secure and level.

PreTreating (Optional)

PreTreating is recommended to improve cleaning
effectiveness for heavily soiled carpet, high traffic
areas such as hallways and stairs.

Set the SmartMix Dial to High Traffic.

1.

Set ReadyTools Dial to PreTreat.

2.

Plug into a proper outlet and turn the Power Switch ON.

3.

While pressing the trigger, slowly make several passes
over the area to be cleaned.

4.

Caution: Do not overwet.

Turn the machine Power Switch OFF and let BISSELL
Advanced Deep Cleaning Formula dissolve the tough soil

10

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5.

for 1-2 minutes before continuing.

Carpet Cleaning

Plug into a proper outlet and turn the Power Switch
ON. Wait two minutes for the heater to warm up before

1.

beginning to clean.

While pressing the trigger, make one slow forward wet
pass and another one back. Let the SmartTemp heated

2.

formula and DirtLifter Powerbrush do the work for you.

Caution: Do not overwet.

Note: Take care not to run over loose objects

or edges of area rugs. Stalling brush may
result in premature belt failure.

Release the trigger and make one slow forward and back
pass over the same area to remove any residual dirty water.

3.

Repeat cleaning passes until solution being pulled up
appears clean.

4.

Continue passes without pressing the trigger until you
can’t see any more water being pulled up.

5.

Note: Both the SmartMix Bottle and the clean

water Tank must have liquid in them in
order for the machine to spray. If one is
empty, the machine will temporarily lose
its prime and will not spray cleaning
solution or water.

ATTENTION
BERBER CARPET
OWNERS:

Some Berber Carpets have a
tendency to fuzz with wear.
Repeated strokes in the
same area with an ordinary
vacuum or deep cleaner may
aggravate this condition.
Please see Stain Removal
instructions on page 12.

After cleaning, you may want to turn the SmartMix Dial
to the Water Rinse setting to give your carpeting a final

6.

rinse. This will ensure thorough removal of embedded
dirt loosened by the BISSELL Advanced Deep Cleaning
Formula. BISSELL Advanced Deep Cleaning Formulas
contain an anti-resoiling agent that helps your carpets
repel dirt and keeps them looking good longer.

When the cleaning job is complete refer to the

Maintenance section for machine cleanup and storage

7.

instructions on pages 18-20.

Note: You may notice hair and debris deposits

on the carpet that were loosened by the
brushing action (especially with newer
carpets that have never been deep cleaned
before). This debris should be picked up
and thrown away. Debris that deposits in
the Brush Belt should be cleaned between
uses to keep the Belts running free.

11

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Stain Removal

Do Not Delay! Failure to attend to an accident soon after it occurs
may cause it to set and become permanent.

Before treating any stain, follow these pretreatment steps:

Blot up liquids with an absorbent cloth or paper towels.
White materials are recommended because certain dyes

1.

may bleed and make the stain worse.

Gently scrape up semi-solids with a spoon or spatula.
Do not use a knife or other utensil with sharp edges

2.

because it could damage the carpet or upholstery.

If the area has dried, remove the remaining semi-solids
and residue with a sweeper or vacuum.

3.

Be sure to pre-test any spot removal solutions or chemicals
on an inconspicuous area first. This is extremely

4.

important; different dyes and materials could be damaged
or discoloured by a cleaning solution. If such a change
should occur, try a different solution or call a professional. If
cleaning on Berber Carpet gently run your machine over
a hidden area. If no fuzzing occurs, continue cleaning in
soiled area.

Use your BISSELL Deep Cleaner as a precleaner. With
one of the tools attached to the Flex Hose, set the

5.

ReadyTools Dial to Tools/PreTreat and the Smart Mix
Dial to the High Traffic setting. Spray the area with
cleaning solution and allow the BISSELL Advanced Deep
Cleaning Formula to penetrate for 3-5 minutes.

12

Once the precleaning is complete, use the attached tool
to gently scrub the stain with back and forth strokes.

6.

Allow to dry. Some difficult stains may require a second
treatment.

7.

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Stain Removal In Between Deep Cleaning

Do Not Delay! Failure to attend to an accident soon after it occurs
may cause it to set and become permanent.

Use OxyKIC
tough spots and stains like red wine, cola and fruit juice in
between deep cleaning.

OxyKIC has a revolutionary Dual Chamber System that activates
the power of oxygen with a tough spot cleaner. The result is a
powerful, oxygen activated spray that makes spot & stain removal
easy – no scrubbing needed!

Instantly begin to remove tough carpet spots and stains in
between deep cleaning by following these simple steps:

1.

2.

™

carpet spot & stain remover to permanently remove

Note: OxyKIC is not recommended for use
on upholstery.

Remove excess liquid or solid particles from spot or stain
before applying OxyKIC.

Before cleaning, test a small, hidden area for
colourfastness and examine when dry. If colour is
affected, do not use.

Shake and bend tab under to release trigger.

3.

Fully press and spray in a circular pattern (avoid tilting
can more than 60° while spraying).

4.

Let OxyKIC settle into the spot or stain for
3 – 5 minutes.

5.

Blot spot or stain with a clean dry cloth.

6.

For tough set-in spots & stains, repeat steps 3 – 5.

7.

Be sure to let the area cleaned with OxyKIC dry completely before
deep cleaning.

13

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Perfect Pass

BRUSH

SUCTION

The Perfect Pass feature is designed to help you achieve the best
cleaning results when deep cleaning.

Apply smooth even strokes when deep cleaning your carpets. An
upright deep cleaner should not be used at the same speed as an
ordinary vacuum. That is too fast for optimum cleaning results.

The Perfect Pass indicator displays a red light which tells you if
you are in the range of Best Cleaning or if you are going Too

Fast. If you notice consistently that the indicator light is in the Too
Fast area, slow down until the light is in the Best Cleaning range.

This will ensure you are getting the best cleaning results.

™

TurboBrush™ Assembly and Use

Unplug cleaner from the outlet before attaching TurboBrush. Attach
TurboBrush to the Flex Hose by pressing tool onto the grip/trigger
until button snaps into hole. Make certain tool is securely in place.

Move the TurboBrush switch to the “BRUSH” position.
This activates the brush when the unit is running.

1.

Place the tool directly on the soiled surface. Apply
downward pressure on the tool and pull towards you

2.

while pulling trigger to spray cleaning solution.

Release the spray trigger and move the switch to the
“SUCTION” position. Vacuum the area until no more

3.

cleaning solution can be removed.

Repeat steps 1-3 until no more dirt can be removed.

Caution: Do not overwet.

4.

When You’re Done

Disconnect the TurboBrush from the Flex Hose by pushing
down on the button lock and pulling straight off.

1.

Once removed from the flex hose, the TurboBrush can
be cleaned.

2.

A) Move the switch to the “SUCTION” position
B) Rinse under running water.
C) Check spray nozzle for dirt. If necessary, clean with

a soft bristle brush.

D) Replace TurboBrush in its special storage

location on the handle front.

14

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How to Clean Upholstery and Small Areas

Important - Check Upholstery Tags:

Check manufacturer’s tag before cleaning. “W” or “WS” on
the tag means you can use your ProHeat Pro-Tech. If the

1.

tag is coded with “X” or “S” (with a diagonal strike through),
or says “Dry Clean Only,” do not proceed. The Scotchgard
protector is not recommended for use on velvet, silk, 100%
cotton upholstery, vinyl or leather. If manufacturer’s tag is
missing or not coded, check with your furniture dealer.

Check for colourfastness in an inconspicuous place.

2.

If possible, check upholstery stuffing. Coloured stuffing
may bleed through fabric when wet.

3.

Plan activities to give upholstery time to dry.

4.

Vacuum thoroughly to pick up loose debris and pet hair.
Use a vacuum with a brush attachment and a crevice

5.

tool to clean in fabric folds and tufts.

Machine Preparation

™

Manufacturer’s tag

Set up the machine following instructions in the

Features section on pages 6-9.

1.

Use only BISSELL Advanced Deep Cleaning Formula in
SmartMix Bottle.

2.

Set the ReadyTools Dial to Tools/PreTreat.

3.

Note: Flow Indicator does not spin when set to
Tools/PreTreat setting.

*SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.

Set SmartMix Dial to Normal.

4.

Cleaning Technique

Choose the 4” Small Area Tool, the Tough Stain Brush, or
the Spraying Crevice Tool and connect to the Flex Hose.

1.

Plug into a proper outlet and turn Power Switch ON.

2.

While pressing the trigger, slowly move the spraying tool back
and forth over the soiled surface. Release the trigger to suction

3.

soiled water.

Continue to clean soiled area, working in small sections,
until no more dirt can be removed.

4.

Caution: Do not overwet.

When the cleaning job is complete refer to the

Maintenance section for machine cleanup and storage

5.

instructions on pages 18-20.

Tip:

Deep cleaning carpeting
and upholstery with
BISSELL Multi-Allergen
Removal Formula
Scotchgard
regularly can reduce
dust and allergens in
your home.

™

protector

™

with

15

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Cleaning Bare Floors

The Bare Floor Tool provides effective cleaning for linoleum, vinyl,
and tile floors.
Caution: Do not use on hardwood floors.

Use BISSELL Hard Floor Solutions in SmartMix Bottle.

1.

Vacuum or sweep thoroughly to pick up loose debris and pet hair.

2.

Remove easily moved furniture from the room (chairs, tables, etc).

3.

Plan your cleaning route to leave an exit path.

4.

Plan activities to allow 30 minutes for the floor to dry completely.

5.

Attach the Bare Floor Tool

Step on the Handle Release to lay the machine handle down.

1.

Remove the Tank-in Tank from the machine base.

2.

Lift the machine base to expose the underside of the Nozzle.

3.

Attach Bare Floor Tool to Nozzle with long tab to the right side
(ReadyTools side) of the Nozzle.

4.

First attach left side (short tab) catching tab over Nozzle edge.

5.

Gently bend long tab (right side) outward to easily snap over
edge of clear nozzle on left.

6.

Handle Release

Carrying

Bottom Front Edge of
Machine Base

Bare Floor
Cleaning Tool

Tilt
Handle
Back

Snap Together

16

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Machine Preparation

Set up machine following instructions in the Features section

1.

on pages 6-9. Be sure to thoroughly rinse out any remaining
BISSELL Advanced Deep Cleaning Formula from the SmartMix
Bottle to prevent slippery linoleum, vinyl, and tile floors. Use

BISSELL Hard Floor Solutions in the SmartMix Bottle.

Check ReadyTools Dial - it should be set on Floor Cleaning.

2.

Choose the SmartMix setting to match the cleaning job.

3.

Plug into a proper outlet and turn Power Switch ON. The

4.

SmartTemp Ready Light illuminates and the OxyPro is ready
to clean.

Bare Floor Cleaning Technique

Slowly move the machine Nozzle with Bare Floor Tool forward
and back over soiled surface one time while pressing the trigger.

1.

Caution: Do not over wet.

Repeat the motion without pressing the trigger using the Bare
Floor Tool to squeegee and suction up the dirty water.

2.

WARNING:

To reduce the risk of fire,
electric shock or injury
unplug from outlet before
servicing.

Repeat steps 1 and 2 backing along the exit path.

3.

Allow about 30 minutes for the floor to dry completely.

4.

When the cleaning job is complete refer to the Maintenance
section on pages 18-20.

5.

To remove Bare Floor Tool gently bend long tab (right side)
outward and pull tool down away from the Floor Nozzle. Rinse

6.

thoroughly, dry and store

Tip:

SmartMix Bottle
may be stored with
cleaning solution
ready for your next
cleaning job.
Make sure dial is
turned to the Water
Rinse setting when
storing.

17

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Routine Maintenance

O

N

O

F

F

Turn Power Switch OFF.

1.

Unplug power cord from the outlet and coil around Power Cord

2.

Quick Release.

Remove and rinse tools in clean, running water. Dry and
replace on tool caddy.

3.

Coil Flex Hose around storage brackets on Tool Caddy.

4.

Remove Tank-In-Tank, dispose of dirty water. Refer to the

Features section on Pages 8-9.

5.

Rinse out Tank-In-Tank and replace on the machine; Clean out

6.

Lint Screen.

Clean out the Flow Indicator Filter each time it is used to ensure
best cleaning performance. Unscrew the Flow Indicator Cap, lift

7.

out the Red Rotor and White Filter. Rinse all three parts in tap
water. Replace the Filter and Rotor. Replace the Flow Indicator
Cap; turn until snug, do not over-tighten.

Wipe all exterior surface with a soft cloth.

8.

Store cleaner upright in a protected, dry area.

9.

10.

Note: OxyPro uses water and must not be stored where
there is a danger of freezing. Freezing will damage
internal components and void the warranty.

When carpet is dry, vacuum again to remove hair and fuzz
that the OxyPro may have loosened.

Cap

Rotor

Filter

18

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Pump Belt Replacement

Turn the Power Switch OFF and unplug from the wall outlet.

1.

2

Step on the Handle Release and recline the handle down onto
floor (see illustration).

2.

Remove Tank-In-Tank and SmartMix Bottle. Set them aside
(see illustration).

3.

Remove Belt Access Door located near the Floor Cleaning/
Tools switch by inserting a flat head screwdriver into the slot

4.

nearest to the handle and gently prying the access door off
(see illustration).

Turn the machine onto its side so the belt access area is
facing upward (see illustration).

5.

On the bottom of the machine, near the belt access area,
is a red retainer plate that holds the black brush arm and

6.

brush in place. Using a Phillips head screwdriver remove the
screw that holds the red retainer plate in place. Set red
retainer plate and Phillips head screw aside (see illustration).

Remove the black brush arm that holds the brush in place. Set
the black brush arm aside (see illustration).

7.

3a

3b

4

5

6

7

Remove the “toothed” Brush Belt from the brush then from the
red pump pulley. Set the “toothed” Brush Belt and brush aside.

8.

Locate and remove broken Pump Belt.

9.

8

ug310-5829_7920K_405.indd 19ug310-5829_7920K_405.indd 19 5/5/06 11:25:25 AM5/5/06 11:25:25 AM

9

19

To Install the Replacement Pump Belt

With the unit still on its side, loop one end of the Replacement
Pump Belt around the red pump pulley and then the other end

1.

around the silver motor shaft (see illustration). Do not twist the
Replacement Pump Belt.

Re-install the “toothed” Brush Belt first onto the red pump pulley
and then onto the “toothed” end of the brush (see illustration).

2.

1

Re-install the brush into the base of unit.

3.

Place the black brush arm onto the brush and slide black
brush arm into base of unit. The black brush arm and brush

4.

should slide easily into original position (see illustration).

Re-install the red retainer plate and Phillips head screw
(see illustration).

5.

Using your finger, gently spin the Replacement Pump
Belt on the silver motor shaft. If assembled correctly, the

6.

Replacement Pump Belt should rotate freely around the silver
motor shaft and drive pulley without obstruction. The brush
should also rotate freely when the silver motor shaft is turned.

Turn the machine right side up and replace the
Tank-In-Tank, SmartMix Bottle and Belt Access Door

7.

(see illustration).

Assembly is now complete.

If you have any questions, or are having trouble installing

8.

your Replacement Pump Belt, please call BISSELL Consumer
Services in the UK at 0870-225-0109 or in Australia at
1-800-811-183. For all other countries call our USA
Headquarters at 01-616-453-4451. Or visit the BISSELL
website: www.bissell.com.

2

5

7a

4

6

7b

20

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Troubleshooting

WARNING:

To reduce the risk of
fire, electric shock or
injury unplug from outlet

SmartTemp Ready Light Does Not Illuminate.

before servicing.

Possible Causes Remedies

1

The Power Switch is not turned ON. Turn the Power Switch ON.

1

Reduced Spray OR No Spray.

Possible Causes Remedies

1

Bladder may be empty. Refill Bladder with clean hand hot tap water.

SmartMix Bottle may be empty. Fill with any BISSELL Advanced Deep Cleaning Formula for

2

cleaning or water if rinsing.

The Filter may be clogged. Clean out Flow Indicator Filter, page 18.

3

Tanks may not be seated properly. Turn Power Switch OFF; remove & reseat tanks.

4

Inspect for presence of seals.

5

Pump may have lost prime. Turn Power Switch OFF; after 1 minute turn ON
and depress trigger.

6

The Pump Belt may be broken. Turn Power Switch OFF and unplug from the outlet. To
check if a Pump Belt has broken, you will need a flat
head screwdriver. Insert the blade end into the lower
slot of the Belt Access Door to release the lower snap. If
necessary, insert the blade end into the upper slot to
release the upper snap. Examine the belt for breakage.
You should be able to see the Pump Belt looped around

Lift Here

the motor shaft. If it is broken or missing, please refer to
Replacement Parts on page 23 before calling BISSELL
Consumer Services. Complete installation instructions
will accompany the replacement Belt.

Insert Screwdriver
Blade Here

1

2

3

4

5

6

DirtLifter PowerBrush Does Not Turn.

Possible Causes Remedies

1

The Brush Belt or Pump Belt is off or broken. Turn Power Switch OFF and unplug from the outlet. To

check if a Pump Belt has broken, you will need a flat
head screwdriver. Insert the blade end into the lower
slot of the Belt Access Door to release the lower snap.
If necessary, insert the blade end into the upper slot to
release the upper snap. Examine the belt for breakage.
If broken refer to pages 19-20.

1

Cleaner Not Picking Up Solution

Possible Causes Remedies

1

ReadyTools Dial may be at the Set ReadyTools Dial to either Tools/PreTreat

wrong setting for the cleaning job. or Floor Cleaning.

1

2

Nozzle Window may not be properly attached. Press down firmly on the black oval gasket at the top

2

Window to make sure the two tabs on the back of the
Nozzle Window are snapped into the mating slots in
the main housing.

3

Tank-in-Tank lid is not installed Re-install lid; refer to the Features section.

4

Tank-in-Tank is not properly seated. Tank-In-Tank must be firmly seated to function; remove

3

4

and reseat Tank-in-Tank.

5

Poor tool position (Hand held attachments only). Adjust angle; apply more downward pressure.

6

Tank-in-Tank has picked up maximum dirty water. Empty Tank-in-Tank, refer to the Features section.

5

6

21

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BISSELL Consumer Services

If your BISSELL product should require service:

In the UK and Australia, call BISSELL Consumer Services at the number below and we will give you the
location of a BISSELL Authorized Service Center in your area. For all other countries contact your local in
country distributor for questions, service, or repair.

If you have questions about your warranty or need replacement parts please contact the
numbers below.

For UK inquiries:

Monday - Thursday 9 am — 5 pm
Friday 9 am — 4 pm

BISSELL Homecare (Overseas) Inc.

The Boat Yard
105 Straight Road
Old Windsor
Berkshire, SL4 2SE
United Kingdom
Telephone: [phone]

For Australian inquiries:

24 hours a day 7, days a week

E.D. Oates Pty Ltd

76 - 82 Newlands Road
Reservoir VIC 3073
Australia
Telephone: [phone]

For all other inquiries:

Monday - Friday 8 am — 4 pm

BISSELL Homecare, Inc.

PO Box 1888
Grand Rapids, MI 49501 USA
Telephone: [phone]
Fax: [phone]

Or visit the BISSELL website - www.bissell.com

When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the

event of a warranty claim. See "About Your Warranty" on page 20 for details.

Please do not return this product to the store. Please do not return this product to the store.

22

ug310-5829_7920K_405.indd 22ug310-5829_7920K_405.indd 22 5/5/06 11:25:27 AM5/5/06 11:25:27 AM

Replacement parts - BISSELL OxyPro

BRUSH

SU

CTIO

N

™

Item Part No. Part Name

1* 210-9213 4” Small Area Tool

2* 603-0910 6” Stair Tool
3* 210-9148 Spraying Crevice Tool
4* 210-1197 TurboBrush
5* 214-9131 Bare Floor Tool
6* 214-9142 PreTreat Wand
7* 215-9155 Tough Stain Brush
8 015-9043 Tank Assembly Complete (Includes Lid Assembly)
9 015-4439 Tank Lid Assembly

10 015-9041 Tank Bottom (Assembly)
11 210-1785 SmartMix

12 210-1795 SmartMix™ Cap Assembly
13 555-6503 Flow Indicator Assembly
14 210-4052 Window Gasket

15 214-9874 Floor Nozzle Window
16 215-0628 Replacement Pump Belt (With Instructions)
17 015-0621 Replacement Brush Belt (With Instructions)
18 213-3501 Lint Screen
19 484 Hard Floor Solutions
20 482 Wood Floor Solutions
21 710E 1.42 L Fibre Cleansing Formula
22 720E 1.42 L Multi-Allergen Removal™ Formula
23 730E 1.42 L Pet Odor and Soil Removal™ Formula
24 740E 1.42 L Natural Orange Extract Formula™ with Scotchgard
25 750E 1.42 L Lavender Essence Formula™ with Scotchgard
26 970 14 oz OxyKIC™ Carpet Spot & Stain Remover

*Not all parts are included with every model.

™

™

Bottle (Includes Cap Assembly)

™

™

™

protector

protector

1 2 3

7 8 9 10

14

15

21 22 23 24 25 26

16 17 18 19 20

4 5 6

11

12

13

23

ug310-5829_7920K_405.indd 23ug310-5829_7920K_405.indd 23 5/5/06 11:25:27 AM5/5/06 11:25:27 AM

About Your Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary

from country to country. If you need additional instruction regarding this warranty or have questions
regarding what it may cover, please contact BISSELL Consumer Services by telephone, or regular post as described below, or con­tact your local in country distributor.

Limited Two Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc., will replace (with new or remanufactured

components), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or
malfunctioning part do to manufacturers defect.

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to fans or rou-

tine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, or use not in
accordance with the User’s Guide is not covered.

For UK inquiries:

Monday - Thursday 9 am — 5 pm
Friday 9 am — 4 pm

BISSELL Homecare (Overseas) Inc.

The Boat Yard
105 Straight Road
Old Windsor
Berkshire, SL4 2SE
United Kingdom
Telephone: [phone]

For Australian inquiries:

24 hours a day 7, days a week

E.D. Oates Pty Ltd

76 - 82 Newlands Road
Reservoir VIC 3073
Australia
Telephone: [phone]

For all other inquiries:

Monday - Friday 8 am — 4 pm

BISSELL Homecare, Inc.

PO Box 1888
Grand Rapids, MI 49501 USA
Telephone: [phone]
Fax: [phone]

BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL
OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE
OF PURCHASE AS DESCRIBED ABOVE.

©2005 BISSELL Homecare, Inc
Grand Rapids, Michigan USA
All rights reserved. Printed in USA.
Part Number 310-5829
Rev 04/05

Visit our website at:
www.bissell.com

24

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Scotchgard is a trademark of 3M