Bissell CLEANALONG 48K2 User Manual

CleanAlong

U S E R ’ S G U I D E

4 8 K 2 S E R I E S

™

3

Safety Instructions

4

Product View

5

Assembly

6-9

Operations

10-12

Maintenance and Care

13

Troubleshooting

14

Consumer Services

15

Replacement Parts

16

Warranty

Thanks for buying a BISSELL CleanAlong Canister Vacuum

We’re glad you purchased a BISSELL CleanAlong canister vacuum. Everything

we know about floor care went into the design and construction of this

complete, high-tech home cleaning system.

Your BISSELL canister vacuum is well made, and we back it with a limited

one year warranty. We also stand behind it with a knowledgeable,

dedicated Consumer Services department, so, should you ever have a

problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is

a global leader in the design, manufacture, and service of high quality

homecare products like your BISSELL canister vacuum .

Thanks again, from all of us at BISSELL.

Mark J. Bissell
President and Chief Executive Officer

2

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2

IMPORTANT SAFETY INSTRUCTIONS

When using an electrical
precautions should be observed, including
the following:

READ ALL INSTRUCTIONS
BEFORE USING YOUR
CANISTER VACUUM.

Always connect to a polarized outlet (left slot is wider
than right). Unplug from outlet when not in use and
before conducting maintenance.

WARNING: To reduce

the risk of fire, electric shock,
or injury:

■

Do not leave cleaner when it is plugged in.

■

Unplug from outlet when not in use and before

servicing.

■

Do not use with damaged cord or plug.

■

To unplug grasp plug not cord.

■

Do not pull or carry by cord, use cord as a handle,

close door on cord, pull cord around sharp corners,
run cleaner over cord, or expose cord to heated
surfaces.

■

Hold plug when rewinding the cord onto the reel.

Do not allow the plug to whip when rewinding.

■

Do not use cleaner if it has been dropped, damaged,

left outdoors or dropped into water. Have it repaired
at an Authorized Service Center.

■

Do not allow children to use as a toy.

■

Do not use outdoors or on wet surfaces.

■

Do not handle cleaner or plug with wet hands.

■

Do not put any object into openings, use with

blocked opening, or restrict air flow.

■

Do not use without dust bag and/or filters in place.

■

Do not allow hair, loose clothing, fingers or

body parts to get near openings or floor brush in
the appliance.

■

Do not pick up hot coals, cigarette butts, matches

or any hot, smoking, or burning objects.

■

Do not pick up hard or sharp objects such as glass,

nails, screws, coins, etc.

■

Do not pick up flammable or combustible materials

(lighter fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapor.

■

Do not unplug by pulling on cord.

appliance, basic

■

Do not pick up toxic material (chlorine bleach,

ammonia, drain cleaner, etc.).

■

Do not use in an enclosed space filled with vapors

given off by oil base paint, paint thinner, some moth
proofing substances, flammable dust, or other
explosive or toxic vapors.

■

Do not use for any purpose other than described in

this User’s Guide.

■

Always turn off this appliance before connecting or

disconnecting vacuum hose.

■

Use only manufacturer’s recommended attachments.

■

Use only on dry, indoor surfaces.

■

Keep openings free of dust, lint, hair, etc.

■

Keep appliance on a level surface.

■

Turn off all controls before plugging or

unplugging cleaner.

■

Be extra careful when cleaning stairs.

■

Close attention is necessary when used by or

near children.

SAVE THESE
INSTRUCTIONS FOR
FUTURE USE

THIS APPLIANCE
HAS A POLARIZED
PLUG.

To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician to install a proper outlet.
Do not change the plug in any way.

This model is for household use only.

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3

Product view

Flex Hose

Swivel Hose

Variable Suction Power Control

Brush Roll On/Off

Handle

Telescoping Extension Wand

Power Button

Bag Change
Indicator

Post-Motor HEPA
Media Filter

Floor Brush

Powerhead

Automatic
Cord
Rewind Button

CAUTION:

Do not plug in your vacuum
until you are familiar with all
instructions and operating
procedures.

Crevice ToolUpholstery ToolBareFloor Tool

Dusting Brush

Tool Holder

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4

Assembling your vacuum

1. Connect swivel hose by squeezing both
locking buttons and inserting it into the
suction opening on the canister. Once the
swivel hose is inserted in the suction opening,
release the locking buttons.

2. Plug the cord from the hose into the slot on
the lower left front of canister.

3. Connect and plug-in telescoping extension
wand to the handle end of the flex hose.

4. Connect the powerhead onto the telescoping
extension wand.

5. Attach the tool holder to the telescoping
extension wand and insert the tools into the
holder.

6. To extend the telescopic tube, push the
black release button and then pull the tube
to the desired length.

NOTE: Shorten length of telescopic tube for
storage.

7. To store the barefloor tool, insert the storage

clip into the storage slot on the rear of the
vacuum or on the back of the unit when in
an upright position.

WARNING:

Plastic film can be dangerous.
To avoid danger of suffocation
keep away from babies and
children.

1.

5.

7.

,

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5

Operations

Special tools

Your BISSELL CleanAlong is not only a
powerful carpet and rug vacuum cleaner, it’s
also a versatile bare floor vacuum cleaner and
above floor vacuum cleaner when you select
one of the special tools.

Powerhead:

The CleanAlong comes with the powerhead

for your regular use. The powerhead has
many features, including:

1. A motorized, rotating brush that can be
turned on/off by a switch on the handle so
you can protect your bare floors.

Tip:

Before cleaning under
low furniture, check
area first for objects
that might harm the
unit or block the hose.

2. Six height adjustments so you can vacuum
from non-carpet to carpeted areas with
ease.

3. Variable suction control which can be
controlled on a switch located on the handle.

BareFloor tool:

Use to vacuum carpets, rugs and bare floors.

Swivel head turns to get into tight spaces
and fits under cabinets.

1. To vacuum carpets and rugs, push the brush
switch to the carpet position . This
will pull the brushes up into the floor nozzle.

2. To vacuum bare floors, push the brush
switch to the bare floor position .
This will extend the brushes down from the
floor nozzle.

Floor brush:
Ideal for cleaning edges on bare floor.

Dusting brush:
Use the dusting brush to dust furniture, blinds,

books, lamps, shelves and baseboards.

Upholstery tool:

Use the upholstery tool to clean curtains,

draperies, cushions and fabrics.

Crevice tool:
Use the crevice tool in tight, narrow spaces.

Tip:

Hair, string and small objects
can block the hose and tools.
Check them occasionally for
obstructions.

1.

2.

Brush Up

Brush Down

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6

Operations

Power cord

The power cord is located at the rear of the
vacuum. Gently pull out the power cord,
watching for the yellow line. Stop pulling the
power cord once the yellow line is visible.
There is also a red line, which indicates the
end of the usable cord. Do not pull the power
cord out beyond the red line.

Automatic cord rewind

Your vacuum is equipped with an automatic
cord rewind. When cleaning is finished, press
the power button OFF and grasp the plug to
disconnect from the electrical outlet. Hold the
plug and press the automatic cord rewind
button to rewind the cord automatically.

Power button

Turn the power on or off by pressing lightly
downward on the power button ( ).

Automatic
Cord Rewind
Button

CAUTION:

Be careful to avoid
injury as cord retracts
very quickly.

Motorized powerhead

Set the power switch on the handle to 1 for
rotating brush or 0 to turn rotating brush off.

NOTE: The power brush will automatically
turn off if the telescopic tube is in an upright
position to protect your carpet from potential
damage caused by the rotation of the power
brush.

NOTE: The power brush will automatically
turn off if the rotator bar is blocked by clogs
(hair, cloth, ect.) for your protection. In that
case, turn off the power head, unplug the
vacuum, clean the clog, and re-start the
power brush.

Power Button

Variable Suction
Control

PowerBrush
On/Off

Variable suction power control

The variable suction power control is located
on the top of the handle. Slide the control
toward the larger dots for maximum suction.
Slide the control toward the smaller dots to
minimize suction for lightly soiled areas or
delicate fabrics.

CAUTION:

Before using your vacuum,
make sure that the dust bag
and all filters (pre-motor
and post-motor) are in
place. Do not operate your

vacuum without the dust
bag and filters.

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7

Operations

Variable height adjustments

Step on the brush height adjuster located on
the right side of the motorized powerhead to
adjust for flooring type (lowest setting (1)for
non-carpet, indoor areas, highest setting (6)
for plush pile carpet).

Handle position

Press the handle release pedal, located in the
middle of the motorized powerhead, with your
foot to place your vacuum into one of the three
cleaning positions.

1. Upright – For storage and above floor

cleaning with tools.

2. Normal Cleaning – Press handle release
pedal once. Position used for most house
hold floor cleaning tasks.

3. Low Cleaning – With the vacuum in normal
cleaning position, press handle release pedal
again. Use for reaching under low furniture
such as tables, chairs or beds.

High filtration dust bag

The BISSELL CleanAlong features a non-woven,
high filtration dust bag that captures more fine
dust than traditional paper dust bags, giving off
less dust emissions. It also holds more fine dust
particles, giving you longer lasting suction power.

-

1.

2.

3.

Tip:

Before cleaning under low furniture,
check area first for objects that might
harm the unit or block the vacuum
hose.

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8

Operations

Bag change indicator

The bag change indicator is located between
the power button and the automatic cord
rewind button. If the bag change indicator turns
orange while you are vacuuming, the dust bag
needs to be replaced. The dust bag may appear
to be full or only partially full depending upon
the type of debris picked up. Fine particles can
block the airflow in the dust bag and reduce
suction before the dust bag is full. If the bag
change indicator remains orange, even after
changing the dust bag, turn the vacuum off and
check for a clog in the hose or tools.

Dust bag replacement

1. Unplug the vacuum from electrical outlet.

2. Disconnect hose

3. Open the dust bag compartment by lifting up

on the latch on the door on the front of the
vacuum.

4. Lift out the dust bag holder and dust bag.

5. Release the dust bag from the holder by

pressing the dust bag holder clip and pulling
the dust bag out of the holder. Discard the
used dust bag.

3.

4.

6. Slide the new dust bag into the holder by

inserting the dust bag into the tabs located
at the bottom of the holder. Then press the
dust bag holder clip, insert the dust bag and
release the dust bag holder clip to hold the
dust bag in place.

7. Place holder and new dust bag back into
the dust bag compartment, making sure
the entire bag is tucked in below the seal
gasket.

8. Close dust bag compartment door and press
down gently until it locks into place.

NOTE: The dust bag compartment door will
not close without the dust bag in place.

9. Reconnect hose.

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5

WARNING: To

reduce the risk of electric
shock, turn power switch OFF
and disconnect plug from
electrical outlet before
performing maintenance or
troubleshooting checks.

9

Maintenance and care

Cleaning the pre-motor filter

The pre-motor filter protects the motor from
dirt and dust particles.

1. Unplug the vacuum from electrical outlet.

2. Disconnect hose

3. Open the dust bag compartment by lifting

up on the latch on the door at the front of
the vacuum. Lift out the dust bag holder and
dust bag.

4. Remove the filter frame from the filter holder
by grasping the lip of the frame and pulling
up.

5. Remove the filter from the filter frame and
clean by hand washing in warm water. A mild
detergent can be used if desired. Allow the
filter to air dry thoroughly before replacing.

6. Place the filter back into the filter frame and
replace back into the filter holder.

NOTE: The filter frame should be placed so
the protective frame is visible.

7. Place dust bag holder and dust bag into the

dust bag compartment, making sure the
entire bag is tucked in below the seal gasket.

NOTICE:

This product is intended for household
use only and not for commercial or
industrial use. Vacuuming of dust
from products like plaster, concrete or
ashes will damage the motor and void
the warranty.

Washable Pre­Motor Filter

3.

Tip:

For maximum cleaning performance,
check the filters often and clean or
replace if necessary.

8. Close dust bag compartment door and press
down gently until it locks into place.

9. Reconnect hose.

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10

WARNING:

Do not operate cleaner
with damp or wet
filters or without all
filters in place.

Maintenance and care

Replacing the post-motor HEPA media filter

The post-motor HEPA media filter assists in
the filtration process to return clean air to
the room.

1. Unplug the vacuum from electrical outlet.

2. Remove the filter door (located on the rear of

the vacuum) by pulling up on the filter door
latch.

3.

3. Remove the post-motor HEPA media filter by

grasping the lip of the filter frame and
pulling up.

4. Replace the post-motor HEPA media filter
with a new filter.

NOTE: The post-motor filter is a white,
pleated HEPA media filter. This filter is NOT
washable and must be replaced when it
becomes dirty.

NOTE: The HEPA media filter should not be
touched, when handling be sure to only
touch the frame.

5 . Replace the filter door by inserting the two

tabs at the top of the filter door and pushing
down on the bottom of the filter door.

4.

Post-Motor
HEPA Media Filter

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11

Maintenance and care

Cleaning the motorized powerhead

The brush can usually be cleaned without
removal from the vacuum. If there is an
excessive amount of hair and debris, however, it
is best to remove the brush.

1. Unplug the vacuum.

2. Lay the motorized powerhead forward on the

floor.

3. Locate the locking screws (2) on the
bottom of the powerfoot. Using a Phillips
head screwdriver, remove the screws. Lift off
the brush cover. Grasp the brush firmly, and
pull it out.

3.

5.

4. Clean debris from brush. Lint, carpet pile,

and hair can be removed with a pair of
scissors. If brush bristles are worn or miss
ing, replace brush.

5. Slide belt over brush onto the belt track.
Slide belt over the motor pulley. To rein
stall brush, slide square ends of brush into
grooves, beginning with the belt side. The
drive belt should have room to rotate within
the belt channel. Make sure drive belt is
looped over roller and not twisted. Inspect
belt action by rolling the brush with the palm
of your hand.

6. Reattach brush cover to powerhead with (2)
screws.

-

-

Replacing the drive belt

1. Follow steps 1, 2 and 3 from the Cleaning
the motorized powerhead section.

2. Remove old belt from brush.

3. Attach new belt, aligning as indicate in steps

5 and 6 from Cleaning the motorized power
head section.

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12

Troubleshooting

WARNING:

To reduce the risk of electric shock,
turn power OFF and disconnect
plug from electrical outlet before
performing maintenance or

Vacuum cleaner won’t run

Possible causes Remedies

1. Vacuum cleaner is not plugged in 1. Check electrical plug

2. Power button is not pressed down 2. Press power button down

Vacuum cleaner won’t pick up or low suction

Possible causes Remedies

1. Tools, flex hose and/or telescoping 1. Remove each part and check for blockages

extension wand are blocked

2. Filters are dirty 2. Check and clean or replace pre-motor

and post-motor filters

3. Dust bag is full 3. Replace with new dust bag

4. Swivel hose not securely attached to suction opening 4. Make sure swivel hose is locked into

suction opening

5. Crack or hole in flex hose 5. Check hose and replace if needed

6. Air flow regulator or variable suction power 6. Change to closed or maximum setting

control is set to open or minimum setting

Visible dust escaping from vacuum

Possible causes Remedies

1. Dust bag is full 1. Replace with new dust bag

2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filter for

correct installation

3. Filters are dirty 3. Check and clean or replace pre-motor

and post-motor filters

4. Flex hose is blocked 4. Remove hose and check for

blockages

5. Swivel hose not securely attached to suction opening 5. Make sure swivel hose is locked into

suction opening

6. Crack or hole in flex hose 6. Check hose and replace if needed

troubleshooting.

Other maintenance or service not included in the manual should be performed by an

authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

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BISSELL Consumer Services

For information about repairs or replacement parts, or questions about your warranty, call or write:

BISSELL Consumer Services

1-800-263-2535

Monday - Friday 8 a.m. — 10 p.m. ET BISSELL Canada Corporation
Saturday 9 a.m. — 8 p.m. ET Box 1003

Or visit the BISSELL website Niagara Falls, ON L2E 6W2
www.bissell.ca ATTN: Consumer Services

When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It is your warranty.

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Replacement parts - BISSELL CleanAlong

Item Part No. Part Name

1 203-7270 Dust Bag (3pk)
2 203-7268 Pre-Motor Filter
3 203-7269 Post-Motor HEPA Media Filter
4 203-7309 Barefloor Tool
5 203-7310 Floor Brush
6 203-7315 Hose Grip with Powercord
7 203-7314 Extension Wand with Power Cord
8 203-7273 Upholstery Tool
9 203-7272 Dusting Brush
10 203-7271 Crevice Tool
11 203-7274 Tool Holder

1

5

9

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2

6

10

3

7

11

4

8

15

Warranty - BISSELL CleanAlong Canister Vacuum

If you need additional instruction regarding this warranty or have questions regarding what it may cover, please
contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.

Limited One Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product, BISSELL Canada
Corporation will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free
of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part.

See information below on “If your BISSELL product should require service”.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not

apply to routine maintenance components such as belts or brushes. Damage or malfunction caused by negligence,
abuse, or use not in accordance with the User’s Guide is not covered.

If your BISSELL product should require service

Call BISSELL Consumer Services at the number listed below or visit the BISSELL website – www.bissell.ca to
locate a BISSELL Authorized Service Centre in your area. If there are no authorized BISSELL Service Centres in
your area, a BISSELL Representative at [e-mail] or at the phone number below will issue
you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair.

The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your
warranty – do not send original.) If you need information about repairs or replacement parts, or if you have questions

about your warranty, contact BISSELL Consumer Services.

Website:

www.bissell.ca

E-mail:

[e-mail]

Or Call:

BISSELL Consumer Services
1-800-263-2535
Monday – Friday 8 a.m. – 10 p.m. ET
Saturday 9 a.m. – 8 p.m. ET

Or write:

BISSELL Canada Corporation
Box 1003,
Niagara Falls, ON L2E 6W2
ATTN: Consumer Services

BISSELL CANADA CORPORATION IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE
PURCHASE PRICE OF THE PRODUCT.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER
ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION
OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION
FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

NOTE: Please keep your original sales receipt,
it is your warranty.

©2008 BISSELL Homecare, Inc
BISSELL Canada Corporation
Niagara Falls, ON L2E 6S5
All rights reserved. Printed in China
Part Number 110-4131
Rev 07/09
Visit our website at:
www.bissell.ca

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