READ ALL INSTRUCTIONS BEFORE USING YOUR DEEP CLEANER.
When using an electrical appliance, basic precautions should be observed, including the following:
WARNING
To reduce The risk of fire,
elecTric shock, or injury:
» Connect to a properly grounded
outlet only. See grounding
instructions. Do not modify the
3-prong grounded plug.
» Do not leave appliance when it is
plugged in. Unplug from outlet when
not in use and before servicing.
» Use indoors only.
» Do not allow to be used as a toy.
Close attention is necessary when
used by or near children.
» Do not use for any purpose other
than described in this User ’s
Guide. Use only manufacturer’s
recommended attachments.
» Do not use with damaged cord
or plug. If appliance is not
working as it should, or has been
dropped, damaged, left outdoors,
or dropped into water, have it
repaired at an authorized
service center.
» Always install float before any wet
pick-up operation.
» Do not pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. Do not run
appliance over cord. Keep cord
away from heated surfaces.
» Do not unplug by pulling on
cord. To unplug, grasp the plug,
not the cord.
» Do not handle plug or appliance
with wet hands.
» Do not put any object into open-
ings. Do not use with any opening
blocked; keep openings free of
dust, lint, hair, and anything that
may reduce air flow.
» Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
» Turn off all controls before plug-
ging or unplugging appliance.
» Use extra care when cleaning
on stairs.
» Do not use to pick up flammable
or combustible materials (lighter
fluid, gasoline, kerosene, etc.)
or use in areas where they may
be present.
» Do not use appliance in an
enclosed space filled with vapors
given off by oil base paint, paint
thinner, some moth proofing
substances, flammable dust,
or other explosive or toxic vapors.
» Do not use to pick up toxic
material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not pick up anything that
is burning or smoking, such as
cigarettes, matches, or hot ashes.
» Use only BISSELL cleaning
products intended for use
with this appliance to prevent
internal component damage.
See the Cleaning Fluid section
of this guide.
» Unplug before connecting
TurboBrush Tool.
» Do not immerse. Use only on
surfaces moistened by the
cleaning process.
» Keep appliance on a level surface.
» Do not use without intake screen
filter in place.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE
This model is for household use only.
WARNING
Improper connection of the equipment-grounding conductor can
result in a risk of electrical shock. Check with a qualified electrician
or service person if you aren’t sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper
outlet installed by a qualified electrician. This appliance is designed
for use on a nominal 120-volt circuit, and has a grounding attachment
plug that looks like the plug in the illustration. Make certain that the
appliance is connected to an outlet having the same configuration as
the plug. No plug adapter should be used with this appliance.
www.BISSELL.com
2
800.237.7691
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it
should malfunction or break down, grounding provides a safe path
of least resistance for electrical current, reducing the risk of electrical
shock. The cord for this
appliance has an equipment-grounding
conductor and a grounding plug. It must
only be plugged into an outlet that is
properly installed and grounded in
accordance with all local codes and ordinances.
Grounded
Outlets
Grounding Pin
Th for buying a BISSELL dp cleer
We’re glad you purchased a BISSELL
deep cleaner. Everything we know
about floor care went into the design
and construction of this complete,
high-tech home cleaning system.
Your BISSELL deep cleaner is well
made, and we back it with a limited
five-year warranty. We also stand
behind it with a knowledgeable,
dedicated Consumer Care
department, so, should you ever
have a problem, you’ll receive fast,
considerate assistance.
My great-grandfather invented
the floor sweeper in 1876. Today,
BISSELL is a global leader in the
design, manufacture, and service
of high quality homecare products
like your BISSELL deep cleaner.
Thanks again, from all of us
at BISSELL.
Safety Instructions...........2
Product View................4
Assembly ...................5
Operations ................5-9
Maintenance & Care ......10-11
Troubleshooting ............12
Replacement Parts .........13
Accessories ................14
Warranty ...................15
Consumer Care.............15
Product Registration........16
Mark J. Bissell
Chairman & CEO
Tips
» Deep cleaning stairs and high-trac areas on a regular
basis helps prolong carpet life.
» Check upholstery stung before cleaning. Colored
stung may bleed through the fabric when it
becomes wet.
www.BISSELL.com
» Before turning o the machine, suction up clean
water to thoroughly rinse out the interior of the flex
hose. Then, lift the cleaning tool and point it upwards
to drain any remaining water into the dirty water/
collection tank.
800.237.7691
3
Product View
1
2
3
5
6
4
8
9
7
10
11
12
13
14
15
www.BISSELL.com
4
1 Spray Trigger
2 Power Cord
3 Adjustable Handle
4 Hose Latch
5 Tank Carry Handle
6 Flow Indicator
7 Solution Hose Connection
8 Dirty Water Tank
800.237.7691
9 Front Carry Handle
10 Clean Water Tank
11 Spray Trigger
12 Power Switch
13 Upper Handle Release
14 Back Carry Handle
15 Recline Handle
Asmbly
Your BISSELL deep cleaning machine comes
with no assembly required!
Operatis
WARNING
Do not plug in your deep cleaner until
you are familiar with all instructions and
operating procedures.
Cleaning fluid
Keep plenty of genuine BISSELL 2X formula on
hand so you can clean and protect whenever it
fits your schedule. Always use genuine BISSELL
deep cleaning formulas. Non-BISSELL
cleaning solutions may harm the machine and
will void the warranty.
Professional
Deep Cleaning
Best for
2X ConcentratedXXXXX
Scotchgard™ Protection
*ONLY BISSELL Protects from future stains with Scotchgard™ Protector
1. Move furniture to another area if cleaning the
entire room (optional).
2. Vacuum area with a dry vacuum cleaner
thoroughly before deep cleaning.
3. Plan your cleaning route to leave an exit
path. It is best to begin cleaning in the corner
farthest from your exit.
4. Pretreating (optional) is recommended to
improve cleaning effectiveness for heavily soiled
carpet in high traffic areas such as entryways
and hallways.
a. Spray the BISSELL Tough Stain
Pre-Cleaner formula onto high traffic areas,
soiled areas or stains.
b. Allow to penetrate for at least three
minutes.
c. Clean as normal using your BISSELL deep
cleaning machine, following the instructions
on page 6.
WARNING
To reduce the risk of fire and electric shock
due to internal component damage, use
only BISSELL cleaning fluids intended for use
with the deep cleaner.
Pretreat to
penetrate
and loosen
tough stains
ATTENTION
Some Berber carpets have a tendency to fuzz
with wear. Repeated strokes in the same area
with an ordinary vacuum or deep cleaner
may aggravate this condition. Please see Stain
Removal instructions on page 11.
www.BISSELL.com
800.237.7691
5
Operatis
Carpet cleaning
1. Remove dirty water tank by pulling dirty
water tank handle to upright position and lift up
to remove dirty water tank.
2. Lift clean water tank from the base of machine. a.
Unscrew cap on top of the clean water tank.
Fill tank to FILL line with clean, hot tap water.
Do not boil or microwave water.
b . Measure BISSELL formula using cap
on tank. Fill cap to line twice for each full
tank of water. Always use genuine BISSELL
formulas to maximize cleaning and for the
safety of your machine.
c . Screw cap back onto clean water tank and
place tank onto base of the machine.
3. Replace dirty water tank securely on top of
the clean water tank and push handle back to
lock into place.
4. Plug into a proper outlet and turn the power
switch to the ON ( I ) position.
5. Recline handle by pushing down on the
green lever on the back of the machine while
pulling back on handle.
6. Cleaning strokes. While pressing the trigger,
make one slow forward wet pass and another
back. Let the formula and DirtLifter PowerBrush
do the work for you.
NOTE: Your machine is equipped with a circuit
breaker that will automatically shut off the brush
if a large or loose object is caught in the brush
roll. If that happens, be sure to unplug your
machine, remove the foreign object and then
plug machine in to reset the circuit breaker.
7. Cleaning strokes. Release the trigger and
make one slow forward and backward pass over
the same area to remove any residual dirty water
and aid in drying. Repeat cleaning passes until
solution being pulled up appears clean. Continue
passes without pressing the trigger until you
can’t see any more water being pulled up.
8. Remove the dirty water tank by pulling the
handle to the upright position and lift up. Carry
the tank like a bucket to a utility sink or outside
where you will dispose of the dirty water.
9. Unlatch the top of the tank from the bottom
by pushing the handle all the way forward and
lifting the top off. Pour dirty water into the sink.
NOTE: You may notice hair and debris deposits
on the carpet or in the tank that were loosened
by the cleaning action (especially with newer
carpets that have never been deep cleaned
before). This debris should be picked up and
thrown away.
10. Fill the clean water tank with clean hot tap
water and follow instructions 2 - 9 to
continue cleaning.
www.BISSELL.com
6
800.237.7691
CAUTION
Do not overwet. Take care not to run over
loose objects or edges of area rugs. Stalling
brush may result in premature belt failure.
1.
2.2a.
2c.
3.
8.
9.
1.
3.
5.
9.
WARNING
To reduce the risk of injury, be extra careful when cleaning
stairs. Make sure machine is secure and level.
Operatis
Adsdfdd ghg bvh
cvbbj jkn hnbj jkvh
gcghhjj jhffhl kllgh
Cleaning with attachments
Your deep cleaning machine may have come
with a hose and at least one attachment for
cleaning stairs, upholstery and more.
1. Important! If using to clean upholstery, check
upholstery tags.
a. Check manufacturer’s tag before cleaning.
“W” or “WS” on the tag means you can use
your deep cleaning machine. If the tag is
coded with an “X” or an “S” (with a diagonal stripe through it) or says “Dry Clean
Only”, do not proceed with any deep cleaning machine. Do not use on velvet or silk. If
manufacturer’s tag is missing or not coded,
check with your furniture dealer.
b . Check for colorfastness in an
inconspicuous place.
c. If possible, check upholstery stuffing.
Colored stuffing may bleed through fabric
when wet.
d. Plan activities to allow upholstery time
to dry.
e . Vacuum thoroughly to pick up loose
debris and pet hair. Use a vacuum with a
brush attachment and a crevice tool to clean
in fabric folds.
2. Fill the clean water tank. Lift clean water tank
from the base of machine.
a. Unscrew cap on top of the clean water
tank. Fill tank to FILL line with clean, hot
tap water. Do not boil or microwave water.
b . Measure BISSELL formula using cap on
tank. Fill cap to line twice for each full tank
of water. Always use genuine BISSELL
formulas to maximize cleaning and for the
safety of your machine.
c . Screw cap back onto clean water tank and
place tank onto base of the machine.
3. Attach Hose
a. Connect solution hose to the hose
connection point on unit, next to flow
indicator. Insert hose and turn clockwise
until locked into place.
b . Open hose latch on the front of the unit
and insert hose into place. Turn clockwise
until locked into place.
4. Attach the cleaning tool to the end of the
hose.
5. Clean by pressing the red trigger to spray
solution onto the area to be cleaned. Slowly
move the tool back and forth over the soiled
surface. Release the trigger to suction soiled
water. Continue to clean in the area, working in small sections, until no more dirt can be
removed. Caution: Do Not Overwet
Manufacturer’s tag
2.2a.
2c.
3b.3b.
4.
www.BISSELL.com
3a.
5.
800.237.7691
7
Operatis
6. Remove and rinse tool in clean running water.
Let dry completely.
7. Empty dirty and clean water tanks and rinse
following instructions on page 9 “Machine care “
instructions 1 - 4.
Stain Removal
Do Not Delay! Attending to an accident soon
after it occurs ensures the most optimal clean.
Leaving it for an extended period of time may
cause it to set and become permanent
1. Blot up liquids with an absorbent cloth or
paper towels. White materials are recommended
because certain dyes may bleed and make the
stain worse.
2. Gently scrape up any semi-solids with a
spoon or spatula. Do not use a knife or other
utensil with sharp edges because it could
damage the carpet or upholstery.
3. If the area has dried, remove the
remaining semi-solids and residue with
a sweeper or vacuum.
4. Be sure to test any spot removal formulas in
an inconspicuous area first. This is important
as some dyes and materials could be damaged
or discolored by cleaning solvents. If such a
change should occur, try a different solution or
call a professional.
5. If cleaning on Berber carpeting, gently run
your machine over a hidden area. If no fuzzing
occurs, continue cleaning in soiled area.
6. Using the BISSELL Tough Stain PreCleaner,
spray evenly over soiled area. DO NOT OVERWET. Wait 3-5 minutes. Gently work
the solution by blotting area with a clean,
damp, color safe cloth.
7. Clean using the unit or the hose with
attachment.
www.BISSELL.com
8
800.237.7691
Operatis
Machine storage
Once your cleaning is complete, make sure both
the dirty and clean water tanks are emptied,
rinsed out and dried before the next use.
NOTE: Store cleaner in a protected, dry area.
Since this product uses water, it must not be
stored where there is a danger of freezing.
Freezing will damage internal components and
void the warranty.
Machine care
For best results, a few simple steps can assure
your machine is well maintained after your
cleaning is complete
1. Turn power OFF (0). Unplug the machine and
wrap the power cord.
2. After emptying the clean and dirty water
tanks, rinse them out with running hot tap water.
3. The top half of the dirty water tank can also be
rinsed clean through the nozzle area.
4. To clean attachments, remove from hose and
rinse in clean, running water and let dry. Clean
the hose by removing it from the machine and
let running tap water run through both ends.
5. After carpet is dry, vacuum again to remove
hair and fuzz.
www.BISSELL.com
800.237.7691
9
Mainnce & Care
Belt removal and replacement
1. Turn off the machine and unplug it from the
outlet.
2. Remove the dirty and clean water tanks from
the base of the machine.
3. While standing behind the unit, lay the unit
on its’ side (cord side up)
4. Looking at the bottom of unit, find the back
center of the brush carriage where the carriage
latch is located. It is between the brush assembly and the front wheels.
5. Pull brush carriage towards you with
one hand until it stops, then pinch the carriage
latch with other hand while pulling the carriage
towards you. The carriage should swing out to
access belt cover.
6. Remove three screws from cover. Lift and
remove to access brush carriage.
7. Turn the belt inward towards the large pulley
while lifting out.
8. Place new belt over small pulley first and
then slip the belt over the large pulley.
NOTE: Test the brush roll to make sure it spins
freely before moving to the next step.
9. Replace the brush carriage and screws.
10. Push brush carriage back into place
making sure the carriage latch locks back into
place.
WARNING
To reduce the risk of electric shock, turn power switch
o and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
3.
4.
6A.
7.
5.
6B.
8.
www.BISSELL.com
10
800.237.7691
9.
10.
Mainnce & Care
Brush removal and replacement
1. Turn OFF (0) the machine and unplug from
the outlet.
2. Remove the dirty and clean water tanks from
the base of the machine.
3. While standing behind the unit, lay the unit
on its’ side (cord side down).
4. Looking at the bottom of the unit, find the
center of the brush carriage where the carriage
latch is located. It is between the brush
assembly and wheels.
5. Pull the brush carriage towards you with
one hand until it stops. Pinch the carriage latch
with the other hand while pulling the carriage
towards you. The carriage should swing out to
access brush end cover.
6. Remove three screws from endcap. Pull
endcap off to release brush roll.
7. With cover removed, the brush comes
out easily by tilting the loose end out of the
carriage.
8. To replace the brush roll back into the unit,
place the large open end of the brush onto the
carriage and tilt opposite end back into place.
9. With the brush sitting relatively straight up
and down by itself, place endcap back on top
and replace three screws. The brush will need
to be held and centered to the cover while
placing it back on.
10. Spin the brush by hand to make sure it
turns freely with some minor resistance from
the motor. Push brush carriage back into place
with a light pull against the lock.
WARNING
To reduce the risk of electric shock, turn power switch
o and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
3.
4.
6A.
7.
5.
6B.
8.
9.10.
www.BISSELL.com
800.237.7691
11
Trbleshting
WARNING
To reduce the risk of electric shock, turn power switch
o and disconnect plug from electrical outlet before
performing maintenance or troubleshooting checks.
ProblemPossible causesRemedies
Water tank may be emptyFill clean tank with hot tap water
Reduced
spray or
no spray
Tank may not be seated completely
Pump may have lost prime.Turn power OFF (0) and then
Debris filter on base is cloggedTurn power OFF (0). Use hand to
Turn power OFF (0). Remove and
reseat tank
back ON (I). Wait one minute, then
depress trigger
remove debris
DirtLifter®
PowerBrush
does not turn
Cleaner
not picking
up solution
The belt is off or brokenTurn power OFF (0) and unplug unit
The unit is in the upright positionBrushes only rotate when unit is
Circuit breaker on machine may
have tripped
Tanks may not be seated properlyTurn the machine OFF (0). Pick up
Clean water tank is emptyCheck fluid levels in clean water tank
Dirty water tank has picked up the
maximum amount
Red float “door” in the tank may
have closed as a result of bumping an object or moving machine
back and forth too quickly
Front nozzle of machine is
clogged
Upper body filter is clogged
from outlet. Follow instructions on
page 10
reclined using the recline handle
Turn the machine OFF (0) and
unplug from outlet. Check to see if
foreign object is caught in brush roll.
Remove object. Plug machine in to
reset circuit breaker
both the clean and dirty water tanks
and reseat them so they fit snuggly
on the unit
and refill if necessary
Empty dirty water tank.
Turn the machine OFF (0), allowing red float door to release into the
open position. Turn the unit back ON
(I) to continue cleaning. Be sure your
forward and backward strokes are
completed at a slower pace
Turn the machine OFF (0). Use fingers
to remove any debris from this area.
Turn the machine OFF (0). Use fingers
to remove any debris from this area.
Please do
not return
this product
t o t h e s t o r e .
www.BISSELL.com
12
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to
be of service. Contact us directly at 1-800-237-7691.
800.237.7691
Replacement Parts
These items are available for your BISSELL BigGreen deep cleaner.
Call 1-800-237-7691 or visit www.BISSELL.com
ParT # ParT nameParT #ParT name
203-7443Hose assembly
203-7452Dirty tank bottom203-7449Dirty tank lid with handle
203-7454Clean tank assembly203-7455Clean tank cap assembly
203-7457Nozzle assembly203-7458Brush
203-7459Brush endcap203-7460Belt
*Not all parts are included with every model.
203-7451Float
www.BISSELL.com
13
800.237.7691
Accessories
These items are available for your BISSELL BigGreen deep cleaner.
Call 1-800-237-7691 or visit www.BISSELL.com
203-7240Oxy Gen2 Tool62E5-2DeepClean + Protect formula
99K5-22X Pet Stain and Odor Formula
with Scotchgard™ Protection
60 oz.
78H6-32X Professional Deep Cleaning
Formula with Scotchgard™
Protection 48 oz.
4001Tough Stain PreCleaner 22 oz.
*Not all parts are included with every model.
89Q5-22X Allergen Cleansing Formula
26V22X Spring Breeze Formula
with ScotchgardTM Protector
60oz
60 oz.
60oz.
www.BISSELL.com
14
800.237.7691
WarrtyService
This warranty gives you specific legal rights, and you may also
have other rights which may vary from state to state. If you need
additional instruction regarding this warranty or have questions
regarding what it may cover, please contact BISSELL Consumer
Care by E-mail, telephone, or regular mail as described below.
Limited Five-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon
receipt of the product BISSELL will repair or replace (with new or
remanufactured components or products), at BISSELL’s option, free
of charge from the date of purchase by the original purchaser, for
five years any defective or malfunctioning part.
See information below on "If your BISSELL product should
require service".
This warranty applies to product used for personal, and not commercial
or rental service. This warranty does not apply to fans or routine
maintenance components such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse, neglect, unauthorized repair,
or any other use not in accordance with the User's Guide is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S
LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation
of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER
WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES
WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE FIVE YEAR DURATION FROM THE
DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied
warranty last so the above limitation may not apply to you.
NOTE: Please keep your original sales
receipt. It provides proof of date of purchase
in the event of a warranty claim.
If your BISSELL product should
require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service
Center in your area.
If you need information about repairs or replacement parts, or if you
have questions about your warranty, contact BISSELL Consumer Care.
Website or E-mail:
www.BISSELL.com
Or Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Care
www.BISSELL.com
800.237.7691
15
Regr yr product tod!
Registering is quick, easy and offers you benefits over the lifetime of your product.
BISSELL Rewards Points
Automatically earn points for
discounts and free shipping on
future purchases.
Faster Service
Supplying your information now
saves you time should you need to
contact us with questions regarding
your product.
You’ll receive:
Product Support Reminders
and Alerts
We’ll contact you with any
important product maintenance
reminders and alerts.
Special Promotions
Optional: Register your email
to receive notice of offers,
contests, cleaning tips and more!
Visit www.BISSELL.com/registration now!
BISSELL Csumer Care
For information about repairs or replacement parts, or questions about your warranty:
Call:
BISSELL Consumer Care
1-800-237-7691
Monday - Friday 8 am - 10 pm ET
Saturday 9 am - 8 pm ET
Sunday 10am - 7pm ET
Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Care
Visit the BISSELL website: www.BISSELL.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of purchase
date in the event of a warranty claim. See Warranty on page 19 for details.