Bissell 7920 User Manual

ProHeat Pro-Tech

USER’S GUIDE

7920 SERIES—220 / 240V

™

3

6-17

17-19

Safety Instructions

4

5

Product View/Accessories

Assembly

Features / Operations

Routine Maintenance

20-21

22

23

24

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Warranty

Replacement Parts

Consumer Services

Troubleshooting

Thanks for buying a BISSELL ProHeat Pro-Tech

™

We’re glad you purchased a BISSELL ProHeat Pro-Tech heated
formula deep cleaner. Everything we know about floor care went into the
design and construction of this complete, high-tech home cleaning system.

Your ProHeat Pro-Tech is well made, and we back it with a limited
two-year warranty. We also stand behind it with a knowledgeable,
dedicated Consumer Services department, so, should you ever have a prob­lem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and service of high
quality homecare products like your ProHeat Pro-Tech.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

President and Chief Executive Officer

2

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IMPORTANT SAFETY INSTRUCTIONS

When using an electrical appliance, basic
precautions should be observed, including
the following:

READ ALL INSTRUCTIONS BEFORE
USING YOUR UPRIGHT
DEEP CLEANER.

Always connect to a properly Earthed Outlet.
Unplug from outlet when not in use and before
conducting maintenance or troubleshooting.

WARNING: To reduce the risk of

fire, electric shock, or injury:

■

Use indoors only

■

Do not immerse

■

Use only on surfaces moistened by

cleaning process

■

Do not leave machine when it is plugged in

■

Do not service machine when it is plugged in

■

If the supply cord is damaged, it must be

replaced by an authorized Service Center in
order to avoid a hazard

■

Do not use machine if it has been dropped,

damaged, left outdoors or dropped into water

■

Do not expose to rain, store indoors

■

Do not pull or carry by cord, use cord as a

handle, close door on cord, pull cord around
sharp corners or edges, run appliance over
cord, or expose cord to heated surfaces

■

Do not carry the appliance while in use

■

Do not unplug by pulling on cord. Unplug by

grasping plug not the cord

■

Do not handle plug or appliance with wet hands

■

Do not put any object into appliance openings,

use with blocked opening, or restrict air flow

■

Do not expose hair, loose clothing, fingers or

body parts to openings or moving parts

■

Do not pick up hot or burning objects

■

Do not pick up flammable or combustible

materials (lighter fluid, petrol, kerosene, etc.) or
use in the presence of explosive liquids or vapour

■

Do not use appliance in an enclosed space filled

with vapours given off by oil base paint, paint
thinner, some moth proofing substances,
flammable dust, or other explosive or toxic vapours

■

Do not pick up toxic material (chlorine bleach,

ammonia, drain cleaner, petrol, etc.)

■

Do not modify the 3-pin Earthed plug

■

Do not allow to be used as a toy

■

Do not use for any purpose other than

described in this User’s Guide

■

Use only manufacturer’s recommended

attachments

■

Use only cleaning products formulated by

BISSELL for use in this appliance

■

Keep openings free of dust, lint, hair, etc.

■

Keep appliance on a level surface

■

Turn off all controls before unplugging

■

Be extra careful when cleaning stairs

■

Pay close attention when working

around children

SAVE THESE INSTRUCTIONS.

THIS MODEL IS FOR HOUSEHOLD USE ONLY.

WARNING:

This appliance must be earthed

IMPORTANT FOR OPERATION ON

A 220/240 VOLT A.C. 50/60 Hz POWER
SUPPLY ONLY.

If your appliance is fitted with a nonrewireable
BS 1363 plug it must not be used unless a 13
amp (ASTA approved to BS 1362) fuse is fitted
in the carrier contained in the plug. Spares may
be obtained from your BISSELL supplier. If for any
reason the plug is cut off, it must be disposed
of, as it is an electric shock hazard should it be
inserted into a 13 amp socket.

.

3

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Power
Switch

Tank-in-

™

Tank

3.

2.

Trigger

Upper
Handle

Keep plenty of genuine BISSELL Advanced
Deep Cleaning Formulas and Scotchgard

™

protector Cartridges on hand so you can clean
and protect whenever it fits your schedule.
Always use genuine BISSELL Advanced Deep
Cleaning Formulas. Non-BISSELL cleaning
solutions may harm the machine and void
the warranty.

Tool Caddy

Crevice Tool
Storage

Power Cord
Quick Release

Belt
Storage

Tough Stain
Brush Storage

TurboBrush
Storage

SmartTemp
Ready Light

SmartMix
Switch

SmartMix
Bottle

4.

Hex
Nuts

™

5.

Handle
Release

™

1.

Lower Handle

™

Flex Hose

Perfect Pass

Flow Indicator

™

Accessories

* All items may not be included with your model.

More tools are available. To order replacement parts
or tools please refer to page 23.

(Filter Inside)

ReadyTools

™

Dial

™

4” Upholstery Tool

Applicator Tool Storage

Tough Stain Brush

PreTreat Wand

Spraying Crevice Tool

DirtLifter

™

PowerBrush

Bare Floor Attachment

Belt Access Door

Floor Nozzle Window

SUCTION

BRUSH

Scotchgard™

Applicator
Tool

protector
Cartridge

TurboBrush

™

4

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16 oz. BISSELL
Fiber Cleansing
Formula
Scotchgard

™

with

™

Protection

®

™

Floor Cleansing Formula
FOR DEEP
CLEANING MACHINES

D

E

S

E

E

P

V

D

O

O

M

W

E

Safely Deep Cleans and

R

N

Revitalizes No-Wax Floors

D

S

I

R

N

I

T

A

A

T

N

S

D

32 FL.OZ.

MAY BE IRRITATING TO THE EYES.

(946 mL)

CAUTION:

READ BACK PANEL CAREFULLY

32 oz. BISSELL
Floor Cleansing
Formula

™

How To Use This Guide

O

N

O

F

F

O

N

O

F

F

This User’s Guide has been designed to help you get the utmost
satisfaction from your BISSELL ProHeat Pro-Tech. You’ll find
assembly and operating instructions, safety precautions, as well as
maintenance and troubleshooting instructions. Please read this User's
Guide thoroughly before assembling your deep cleaner.

Pay particular attention to the product diagram, assembly
instructions, and part names. Locate and organize all parts before
assembly. Familiarize yourself with the parts and where they go.
Following this User’s Guide will greatly enhance your ability to get
the most performance from your BISSELL ProHeat Pro-Tech for
many years.

Your ProHeat Pro-Tech comes in 3,
easy to assemble components.

Upper Handle
Lower Handle
Tool Caddy

The only tool you will need to assemble your cleaner is a Phillips
head screwdriver.

How To Put It Together

WARNING:

Do not plug in your cleaner
until you have completely
assembled it per the following
instructions and are famil­iar with all instructions and
operating procedures.

Refer to Assembly Diagram on page 4

Slide upper handle firmly onto lower handle until
screwholes are completely aligned.

1.

Feed bundled power cord through Tool Caddy from caddy’s
flat side.

2.

Align upper handle holes and Tool Caddy holes.

3.

Place hex nut into back of Tool Caddy and hold in place. Insert
bolt from front to back turning into the hex nut until snug. Do

4.

not over tighten. Repeat for the second bolt and hex nut.

Insert 2 screws into lower 2 holes.
Turn until snug.

5.

Snap tools into storage on the Tool Caddy as shown in
figure 6.

6.

Wrap power cord and Flex Hose as shown in figure 7.

7.

Insert TurboBrush into storage on upper handle by tilting the
top of the TurboBrush and snapping it into place.

8.

6

7

ProHeat Pro-Tech assembly is now complete.

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5

Special Features of your BISSELL ProHeat Pro-Tech

The BISSELL SmartClean™ System

The ProHeat Pro-Tech is a home cleaning system that automatically
mixes hand hot tap water with BISSELL Advanced Deep Cleaning
Formula and heats the solution as it is applied to the carpet. The
combination of heated cleaning solution, powered brush and suction
provide a safe and effective method of cleaning.

™

SmartTemp

Temperature control automatically heats the cleaning solution
as it is being applied to the carpet (*) to safely optimize
cleaning effectiveness.

The Power Switch controls power to the machine and the
SmartTemp feature.

1.

*SmartTemp heats the cleaning solution for carpet
and bare floor application only. It does not heat
solution sprayed through the accessory tools.

The SmartTemp Ready Light indicates the heater is ON. It
is found on the front of the handle where it is easy to see

2.

while you clean. Wait two minutes for the heater to warm
up before beginning to clean.

SmartTemp increases the water temperature approximately
25° and will not allow it to exceed 180°.

3.

™

SmartMix™

Provides custom control for each cleaning job.

SmartTemp Ready Light

Power Switch

N
O

FF
O

SmartMix
Bottle

ON

OFF

Lift the SmartMix Bottle up and out of the
machine base.

1.

Turn the SmartMix Bottle over so that the Valve Cap is
in an upward position. Unscrew the Valve Cap and fill the

2.

SmartMix Bottle to the mark with BISSELL Advanced Deep
Cleaning Formula.

Replace the Valve Cap, turning until snug.

3.

Valve Cap

6

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SmartMix Continued

HIGH

TRAFFIC

WATER RINSE/

CARPET

PROTECTOR

NORMAL

Replace SmartMix Bottle.

4.

Note: If SmartMix Bottle leaks, check for

proper positioning of o-ring and straw.

Choose the SmartMix setting that fits the cleaning job.

5.

Water Rinse / Carpet Protector- use for gentle

cleaning or for the final rinse after cleaning. This
setting must also be used when applying the
carpet protector through the applicator, to prevent
the pump from temporarily losing its prime.

Normal- automatically provides the best mix of
water and concentrate for most cleaning jobs.

High Traffic- automatically mixes the right amount
of water and cleaning solution to dissolve tough
grime and heavy soil. Note: Residual cleaning
materials left in carpet from other products may
cause excessive foaming when picked up. If foam is
overflowing Tank, move SmartMix Dial to “Water

Only” position until the condition stops.

Note: Both the SmartMix Bottle and the clean

water tank must have liquid in them in
order for the machine to spray. If one is
empty, the machine will temporarily lose
its prime and will not spray cleaning
solution or water.

O-ring
Position

SmartMix
Dial

Tip:

Deep cleaning
stairs and high
traffic areas on a
regular basis and
using the carpet
protector can
prolong carpet
life.

DirtLifter™ PowerBrush

The powered brush roll at the floor nozzle is designed to
enhance cleaning performance. The bristle pattern lifts out
the deep down dirt while gently grooming carpet fibres. The
floating suspension self-adjusts to all carpet heights. When
the machine handle is in the fully upright position, Carpet

™

automatically raises the brush off the carpet and

Saver
protects your carpet if you leave the Power Switch ON.

WARNING:

To reduce the risk of
fire, use only BISSELL
Advanced Deep Cleaning
Formula for full size
machines in your ProHeat
Pro-Tech. Use of cleaning
formulas which contain
lemon or pine oil may
damage this appliance
and void the warranty.
Chemical spot cleaners
or solvent based soil
removers should not be
used. These products
may react with the plastic
materials used in your
ProHeat Pro-Tech, causing
cracking or pitting.

7

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Tank-in-Tank

Our Tank-in-Tank system is designed with a Bladder inside for
clean water. As you clean, the Bladder will empty. Dirty water
collects in the tank outside the Bladder.

Step on Handle Release to lay the machine handle

down out of the way.

1.

Lift the Tank-in-Tank handle. The handle locks the

lid in place.

2.

Carry it like a bucket to fill at the sink.

3.

Set the Tank down and rotate the handle forward to

unlatch the lid. Lift off and set the lid aside.

4.

Find the mouth of the Bladder and fill to the bottom of

the neck with clean hand hot tap water. Do not boil or

5.

microwave water as it can destroy the Bladder.

Note: Fill the Bladder with clean hand hot tap
water only.

1

Handle Release

Lift and Carry

3

Replace the Tank Lid matching the lid and tank edges.

Handle must be in the forward position to reinstall.

6.

Rotate the handle to the carrying position to re-latch

the lid.

7.

Replace Tank in machine base, seating firmly in place.

8.

Rotate handle back down to the latched position.

9.

Note: Both the SmartMix Bottle and the clean

water tank must have liquid in them in
order for the machine to spray. If one is
empty, the machine will temporarily lose
its prime and will not spray cleaning
solution or water.

Important: If you are using the WATER RINSE

setting, fill the SmartMix Bottle with
water also!

When It’s Time to Empty Tank-in-Tank

Rotate Handle to

4

5

9

Latched

unlatch

Fill bladder only with
clean hot tap water

Remove the Tank-in-Tank – follow steps 1 and 2 above.

1.

Carry the Tank-in-Tank, like a bucket, to the sink where

you will dispose of the dirty water.

2.

8

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