Bionaire BH3950 Owner's Manual
T R O U B L E S H O O T I N G
WA R R A N T Y I N F O R M AT I O N
Troubleshooting for your Heater
Trouble Probable Cause Solution
• Heater
Does Not
Turn On.
• Not Enough
Heat.
• Heater
Cycles ON
and OFF
Frequently.
Trouble Probable Cause Solution
• Fan Speed
Doesn't
Change.
• Unexpected
Noise.
• Unexpected
Smell.
☛ Manual user reset is activated.
☛ Not plugged in properly.
☛ Electrical outlet does not hold
plug in securely.
☛ Thermostat set too low.
☛ Obstruction causing the heater
not to operate.
☛ Circuit breaker trips.
☛ Heater is in reduced heat setting.
☛ Thermostat set too low.
☛ The thermostat automatically
turns the heater on and off to
maintain selected comfort level.
☛ Every 5-10 minute the heater turns
on and runs for three minutes.
Troubleshooting for your Heater
☛ Heat settings control the heat
output of the heater and not
the fan speed. Fan runs at the
same speed on all settings.
☛ You may hear a popping or
crackling sound as the heater
heats up. This is normal and
safe operation. Once the heater
heats up, the crackling sound
will go away.
☛ There may be an odor or vapor
coming from the heater the
first time you use it or after
prolonged or seasonal storage.
✔ Follow reset instructions listed in this manual.
✔ Ensure plug is properly inserted. Make sure electrical
outlet and circuit breaker are working.
✔ Have outlet replaced by a licensed electrician.
✔ Press the Mode Button to select the highest
temperature setting.
✔ Unplug the heater and remove all obstructions.
Position your heater 36 inches away from all objects.
✔ Make sure no other high wattage appliances are
operating on the same circuit and reset breaker if
needed.
✔ Change setting to Max Heat.
✔ Press the Mode Button to select the highest
temperature setting.
✔ To make this occur less frequently press the Mode
Button to select the highest setting.
✔ This is normal operation to ensure the heater is
maintaining the room temp accurately.
✔ Run heater in Max Heat for maximum heat output.
✔ If the noise persists call Bionaire at 1-800-253-2764.
✔ This is normal and is the result of dust or other debris
accumulating on the heating element. Make sure the
heater is in a well ventilated area and continue
running until the odor or vapor goes away.
1 YEAR LIMITED WARRANTY
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada)
Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from
the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair
or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT
attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service
centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and
conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or
misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly,
repair or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not
cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or
statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use
the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of
contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages
or limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province,
state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A.
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-253-2764 and a convenient service center address will be provided to you.
In Canada
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-253-2764 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located
in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing
business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any
other problem or claim in connection with this product, please write our Consumer Service Department. PLEASE DO
NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
GO ONLINE NOW to
http://www.bioniare.com/BIACLG201
to receive a FREE GIFT OR PROMO CODE*.
It’s our “thanks” to you for being a Bionaire® brand customer.
-You will also get access to special sale items
& promotions on a full assortment of Bionaire®
branded products.
HURRY & SIGN UP TODAY!
*While supplies last; subject to availability.
© 2012 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All Rights Reserved.
Distributed by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, Florida 33431.
156149 BH3950_12EM1 Printed In China
GCDS-BIO23783-AB
BIONAIRE
®
SILENT WHOLE
ROOM HEATER
MODEL: BH3950
Instruction Manual
Read instructions before operating. Retain for future reference.
Questions? Comments? Call 1-800-253-2764 in North America.
pure indoor living
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P L E A S E R E A D A N D S AV E T H E S E
I M P O RTA N T S A F E T Y I N S T R U C T I O N S
F E AT U R E S - O P E R AT I O N S
F E AT U R E S - O P E R AT I O N S
C L E A N I N G / M A I N T E N A N C E
When using electrical appliances, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read all instructions before using this heater.
2. This heater is hot when in use. To avoid burns, do not
let bare skin touch hot surfaces. If provided, use
handles when moving this heater. Keep combustible
materials, such as furniture, pillows, bedding, papers,
clothes, and curtains at least 3 feet (0.9 m) from the
front of the heater and keep them away from the
sides and rear.
3. Extreme caution is necessary when any heater is used
by or near children or invalids and whenever the
heater is left operating and unattended.
4. Always unplug heater when not in use.
5. Do not operate any heater with a damaged cord or
plug or after the heater malfunctions, has been
dropped or damaged in any manner. Discard heater,
or return to authorized service facility for
examination and/or repair.
6. Do not use outdoors.
7. This heater is not intended for use in bathrooms,
laundry areas and similar indoor locations. Never
locate heater where it may fall into a bathtub or
other water container.
8. Do not run cord under carpeting. Do not cover cord
with throw rugs, runners, or similar coverings. Do not
route cord under furniture or appliances. Arrange
cord away from traffic area and where it will not be
tripped over.
9. To disconnect heater, turn controls to off, then
remove plug from outlet.
10. Do not insert or allow foreign objects to enter any
ventilation or exhaust opening as this may cause an
electric shock or fire, or damage the heater.
THIS APPLIANCE HAS A POLARIZED PLUG (one blade is wider than the
other). To reduce the risk of electric shock, this plug is intended to fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician to
install the proper outlet.
DO NOT ATTEMPT TO MODIFY THIS PLUG OR DEFEAT THIS
SAFETY FEATURE IN ANY WAY.
11. To prevent a possible fire, do not block air intakes or
exhaust in any manner. Do not use on soft surfaces,
like a bed, where openings may become blocked.
12. A heater has hot and arcing or sparking parts inside.
Do not use it in areas where gasoline, paint, or
flammable liquids are used or stored.
13. Use this heater only as described in this manual. Any
other use not recommended by the manufacturer
may cause fire, electric shock, or injury to persons.
14. Always plug heaters directly into a wall outlet/
receptacle. Never use with an extension cord or
relocatable power tap (outlet/power strip).
15. When unplugging, be sure to pull by the plug and
not the cord.
16. If the heater will not operate, see specific instructions
on Auto Safety Shut-off.
17. DO NOT attempt to repair or adjust any electrical or
mechanical functions on this unit. Doing so will void
your warranty. The inside of the unit contains no user
serviceable parts. All servicing should be performed
by qualified personnel only.
18. Discontinue use if plug or outlet is hot. It is
recommended that the outlet be replaced if plug or
outlet is hot to touch.
19. The heater must not be located immediately below a
socket-outlet. Do not use this heater in the immediate
surroundings of a bath, a shower or a swimming pool.
NOTE: THIS UNIT IS FOR FLOOR USE ONLY.
SAVE THESE
INSTRUCTIONS
NOTE:
• Theremaybeanodorcomingfromtheheaterthe
first time you use it. This is normal during the break in period. Make sure the heater is in a well
ventilated area and continue running it until the
smell goes away.
• Youmayhearapoppingorcracklingsoundasthe
heater heats up. This is normal and safe operation.
Once the heater heats up, the crackling sound will
go away.
TECHNICAL SPECIFICATIONS
Wattage:
1500W/ (+ 5% - 10%)
Working Voltage:
120V AC/60 HZ
AUTO SAFETY SHUT-OFF
This heater is equipped with a patented, technologicallyadvanced, safety system that automatically shuts off the
current to the heater when a potential overheat
temperature is reached. The heater can only resume
operation when you reset it.
TO RESET THE HEATER
If your heater shuts down, follow these steps:
1. Turn Power (button A) to OFF (O) and Thermostat to
High (fully clockwise).
2. Unplug the heater and wait 30 minutes.
3. Plug in the heater, turn the power ON, and turn the
Heat level button (B) to High ( l l ).
4. Your heater should now be operating properly.
TIP-OVER SHUT-OFF
If the heater is knocked over, it will instantly shut off. To
resume operation, simply place the heater in an upright
position and turn ON the heater.
ASSEMBLY INSTRUCTIONS
Handle / Wheel / Front Foot Assembly
There are two wheels, one wheel mounting bracket, one
front foot, two screws, and a handle packed within the box
that you will need to attach to the heater (Please refer to
Figs.1–6). NOTE: Wheel assembly must go on the back and
stand assembly must go on the front.
1. Push the handle into the front housing of the heater
(as shown in Fig. 1). The handle will snap into place
and is not meant to be taken apart after it is attached
to the heater.
2. Turn the heater upside down.
3. Place the foot onto the bottom of the FRONT of the
heater (same side as control panel and as shown in
Fig.2). Secure the foot with one of the provided
screws (as shown in Fig.3).
4. Place the wheel mounting bracket onto the bottom of
the back of the heater (as shown in fig. 4), (same
side as the power cord). Secure the wheel mounting
bracket with the second screw provided (as shown in
Fig.5).
Fig.1
Fig.2
Fig.3
Fig.4
Fig.5
5. Using force, insert the wheel into one of the holes on
each side of the mounting bracket (as shown in
Fig.6). They will snap into place and are not meant
to be taken apart after assembly.
NOTE: This unit should not be operated without the feet
properly secured on the bottom of the heater.
Fig.6
PRE-OPERATING INSTRUCTIONS
1. Carefully remove your heater from the box.
2. Make sure the heater is OFF before plugging the
heater into the outlet.
3. Place the heater on a firm, level surface.
4. Avoid overloading your circuit by not using other
high wattage appliances in the same outlet. At 1500
Watts, this unit draws 12.5 Amps.
OPERATING INSTRUCTIONS
1. Turn Power ON (button A). Depress ( l ).
2. Turn Thermostat knob (C) fully clockwise.
3. Depress Heat Level button to high ( l l ), and allow
the heater to warm up.
4. When the desired comfort level is reached, lower the
Thermostat until the heater stops and the
temperature light turns off.
Fig.7
A
B
C
D
A. Power Button
( I = ON, O = OFF ),
(This is also the Temperature Light)
B. Heat Level Button
( HI = II, LO = I )
C. Thermostat Knob
D. Power Indicator
5. The system now maintains the selected comfort level
by automatically turning the heater ON and OFF.
NOTE: The Temperature light cycles ON and OFF with the
heater element as it maintains the programmed
temperature. To prevent the heater from cycling, raise
the thermostat setting.
CLEANING/MAINTENANCE
Always unplug the heater before cleaning. And allow
to cool.
• Lightlyrunavacuumcleanernozzleovertheheater
grill to remove any dust or dirt that may have
accumulated.
• Carefullywipetheheaterwithasoft,dampcloth.
Please be very cautious near the heating elements.
• NEVERuseabrasiveorflammablesolventstoclean
the heater.
• Aftercleaning,besuretocompletelydrytheheater
with a cloth or towel.
• Storeyourheaterinacool,drylocation.
TROUBLESHOOTING
If your heater fails to operate or if there is no heat:
• Make sure the power button is ON. Depress ( l ) on
button A.
• Check the thermostat setting; it might be set too low.
Turn the thermostat knob clockwise until the heater
restarts.
• If the unit is still not producing enough heat, make
sure the Heat Level button is on the high setting
( l l is depressed ).
• Be patient. Give the heater time to heat up.
• Check for obstructions. If you find an obstruction, turn
OFF and UNPLUG the heater. Carefully remove the
obstruction and follow the reset instructions.
• Make sure the electrical outlet and circuit breaker are
working.
Please DO NOT attempt to open or repair the heater.
Please see the Warranty for Service Instructions or call our
Consumer Services Department at
1-800-253-2764.
If you have any questions regarding your product or
would like to learn more about other Bionaire®
products, please contact our Consumer Service
Department at 1-800-253-2764 or visit our website
at www.bionaire.com.
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