Bernafon Nano Rite User Manual

Instructions for Use

BEHIND-THE-EAR
HEARING AIDS
Nano RITE

Nevara, Saphira,
Juna, Carista, Acriva,
Chronos, Inizia

Table of Contents

Hearing Aid Description 7

Step-by-Step Instructions
for Using Your Hearing Aid 10

Step 1: Inserting the Battery 10
Step 2: Turning the Hearing Aid ON 12
Step 3: Inserting Your Hearing Aid 13
Step 4: Changing the Volume 16
Step 5: Changing the Programs 18
Step 6: Muting Your Hearing Aid 20
Step 7: Removing Your Hearing Aid 21
Step 8: Turning the Hearing Aid OFF 22
Step 9: Changing the Battery 22

Features of Your Hearing Aid 23

Caring for Your Hearing Aid 24

Common Problems and Solutions 32

Accessories 34

Warnings 36

3

International Warranty 44

Mobile Phone 46

Technical Information 48

Information and Explanation
of Symbols 52

4

The following Bernafon hearing aid models are
covered within this booklet:

Juna 9 | 7

 JU9 NR, with wireless functionality
 JU7 NR, with wireless functionality

Acriva 9 | 7

 AR9 NR, with wireless functionality
 AR7 NR, with wireless functionality

Chrono s 9 | 7 | 5

 CN9 NR, with wireless functionality
 CN7 NR, with wireless functionality
 CN5 NR, with wireless functionality

Saphir a 5 | 3

 SA5 NR, with wireless functionality
 SA3 NR, with wireless functionality

Caris ta 5 | 3

 CA5 NR, with wireless functionality
 CA3 NR, with wireless functionality

Inizia 3 | 1

 IN3 NR
 IN1 NR

Nevara 1

 NE1 NR, with wireless functionality

5

This booklet guides you on how to use and

maintain your new hearing aid. Please read
the booklet carefully including the warning
section. This will help you to achieve the full

benet of your new hearing aid.

Your hearing care professional has adjusted
the hearing aid to meet your needs. If you have
additional questions, please contact your hearing
care professional.

Indication for Use / Intended Purpose

The hearing aids are intended to amplify and transmit
sound to the ear and thereby compensate for
impaired hearing. The hearing aids are intended to be
used by children (> 36 months) and adults.

IMPORTANT NOTICE

The hearing aid amplication is uniquely adjusted

and optimized to your personal hearing capabilities

during the tting performed by your hearing care

professional.

6

Hearing Aid Description

There are several ear pieces that can be attached to
the speaker unit on your hearing aids. Please identify
your ear piece. This will make it easier for you to
navigate through this booklet.

A Nano RITE can come with an M-Speaker or a
P-Speaker and different earpieces.

A dome or a Custom
Mold can be attached to
the M-Speaker

Instant Fitting Custom Fitting

Open

Dome

Tul i p

Dome

A dome or a Power
Mold can be attached to
the P-Speaker

Power

Dome

Micro

Mold

Lite

Tip

Power

Mold

7

Nano RITE Model

Option A: with speaker unit and dome

3

2

4

2a

1

8

1 Push button
2 Microphone
2a Second microphone
3 Connector plug
4 Wire
5 Left/right indicator
6 Speaker (M-Speaker

shown)

8

7

9

7 Speaker unit size marking
8 Battery door
9 Ear grip (optional)
10 Dome (Open Dome

11 Wax lter

11

shown)

6

5

10

Nano RITE Model

Option B: with speaker unit and custom mold

3

2

2a

1

8

7

10

4

6

5

9

1 Push button
2 Microphone
2a Second microphone
3 Connector plug
4 Wire
5 Left/right indicator

6 Speaker (M-Speaker

shown)
7 Pull out cord
8 Battery door

9 Custom mold

(Micro Mold shown)
10 Vent

9

Step-by-Step Instructions for Using
Your Hearing Aid

Step 1: Inserting the Battery

· Gently swing the battery door fully open,

but do not force it (A)

· Remove the sticker from the new battery (B)

· Place the battery into the empty compartment.

The + sign on the battery should face up. (C)

A B C

✼

For maximum power, allow the battery to be aired
for 30 seconds before placing it into the empty
compartment.

10

The MultiTool can be used for battery change.
Use the magnetic end to remove and insert batteries.
The MultiTool is provided by your hearing care
professional.

Mu lti To o l

IMPORTANT NOTICE

Your MultiTool has a built-in magnet. Keep the
MultiTool 30 cm away from credit cards and other
magnetically sensitive devices.

11

Step 2: Turning the Hearing Aid ON

Close the battery door completely. You should notice
a click. The hearing aid is now ON.

Click “ON”

✼
Never use excessive force to open or close the
battery door.

12

Step 3: Inserting Your Hearing Aid

Your hearing aid has been programmed individually
for your right or left ear.

You will see a color marking inside the battery door.
This can help you to distinguish between the left and
right hearing aid.

Red = right
Blue = left

13

· Make sure the dome is pushed rmly onto

the speaker

· Position the hearing aid behind your ear (A)

· Grasp the speaker between your thumb and index

nger. The dome or custom mold should point

towards the ear canal opening.

· Gently push the speaker into your ear canal, until

the wire sits ush against the side of your head (B)

· If you have an ear grip attached to the speaker,

push the ear grip into the bowl of your ear. If the
ear grip is sticking out, it has not been positioned
correctly. Try adjusting it again. (C)

When looking in the mirror, the speaker should be

difcult to see.

A

14

CB

✼
Never insert the speaker in the ear canal without the
dome attached. Do not force the speaker too deeply
into your ear canal. Do not apply any lubrication to
the earpiece as this may damage the speaker.

IMPORTANT NOTICE

If the dome is not on the speaker when removed
from the ear, the dome might still be in the ear
canal. Consult your hearing care professional for
further instructions.

15

Step 4: Changing the Volume

If you want to change the volume yourself, your
hearing care professional can program the push
button to be used as a volume control (VC):

Two Nano RITE hearing aids*

Left Right

Short push
(less than 1 sec.)

h

volume downhvolume up

One Nano RITE hearing aid*

Short push
(less than 1 sec.)

Medium push
(about 1 sec.)

* These VC features are not available in Inizia

h

volume down

h

volume up

16

Push

Bernafon Veras IFU micro BTE

VR_ILU_MultiControlMicroBTE_BW_HI

button

The hearing aid will click to conrm that the volume

has been changed and then will beep when you
reach the programmed maximum or minimum.
You may hear a beep, when you return to the preset
loudness level in your hearing aid. Please ask your
hearing care professional for further information.

✼
Your hearing aid automatically returns to a preset
loudness level when it starts, the battery is low,

or when the program is changed. If you nd that

the volume is not adequate, your hearing care
professional may need to adjust your hearing aid
settings.

17

Step 5: Changing the Programs

Bernafon Veras IFU micro BTE

VR_ILU_MultiControlMicroBTE_BW_HI

If you wear two hearing aids, a medium press
(about 1 second) on the push button will change the
program.

If you wear one hearing aid, a long press (about
2 seconds) on the push button will change the
program.

It will take 1 – 2 seconds until you hear the program
change. The number of beeps you hear will tell you
which program you are in.

Push
button

18

Up to 4 listening programs can be congured by your

hearing care professional depending on your hearing
aid. Please ask your hearing care professional about
the programs that are available with your hearing aid.

Available Programs

(to be lled in by your hearing care professional)

Program Beeps Function

1 1
2 2
3 3
4 4

19

Step 6: Muting Your Hearing Aid

Bernafon Veras IFU micro BTE

VR_ILU_MultiControlMicroBTE_BW_HI

Your hearing aid may have the mute function. Please
ask your hearing care professional if this function is
available with your hearing aid.

A long press (about 2 seconds) on the push button
will cause your hearing aid to mute.

To un-mute the hearing aid, give any control on the
hearing aid a push.

Push
button

If you wear one hearing aid (monaural tting), it is

✼

not possible to mute it.

IMPORTANT NOTICE

Do not use the mute function as an off switch, as
the hearing aid still draws from the battery in this
mode.

20

Step 7: Removing Your Hearing Aid

· Grasp the wire of the speaker unit between your

thumb and index nger. Do not pull on the ear grip.

· Gently pull the speaker out of your ear

✼
Do not remove by pulling on the hearing aid, as the
speaker may be damaged at the connector.

21

Step 8: Turning the Hearing Aid OFF

Open the battery door slightly until a click is felt.
The hearing aid is now OFF.

Click “OFF”

Step 9: Changing the Battery

When the battery is running out, the hearing aid will
beep at regular intervals. You should be prepared
to replace the battery. The time until the hearing
aid stops working depends on the battery type and
manufacturer. Mercury-free batteries generally cause
earlier warning beeps.

22

Features of Your Hearing Aid

The following feature may be activated in your hearing
aid. Please consult your hearing care professional to

nd out how your hearing aid is congured.

 Telec o i l helps you hear better when using a

telephone or in buildings where inductive loop
systems are installed.

This symbol or a similar sign should
be displayed wherever a permanent
loop has been installed.

 Auto Telephone can automatically activate

a phone program in the hearing aid, if your
telephone has a dedicated magnet.

The magnet needs to be placed at
your telephone next to the sound
outlet

23

Caring for Your Hearing Aid

Healthy ears produce a waxy substance that can
clog your hearing aid. Please follow these cleaning
instructions to prevent wax build-up and ensure
optimal performance of your hearing aid.

For further information on the care of your hearing
aid, please consult your hearing care professional
or watch our instructional videos, available on our
website www.bernafon.com in the section “Our
Products”.

General Care Instructions

Treat your hearing aid like any other delicate
electronic device (check the safety guidelines on
page 42) and make sure that the hearing aid and
the speaker do not come in contact with moisture or
water.

· Always clean and dry your hands thoroughly before

handling the hearing aid

· Do not use your hearing aid without a dome or

mold

24

Should your hearing aid come in contact with water
and stop working, please follow these guidelines:

· Gently wipe off any water on the outside of the

hearing aid

· Open the battery door and remove the battery

· Gently wipe off any water in the battery door

· Let the hearing aid dry with the battery door open

for approximately 30 minutes

· Insert a new fresh battery and close the battery

door. Your hearing aid should work normally again.

IMPORTANT NOTICE

Do not wear your hearing aid while showering or
participating in water activities. Do not immerse
your hearing aid in water or other liquids.

25

Daily Care Instructions

· Check your hearing aid for ear wax and wipe it

clean with a cloth or tissue

· Clean your custom mold after every use by wiping

it with a clean dry cloth

· Open the battery door fully to allow air to circulate

· A dry storage kit is recommended to remove any

moisture that may have accumulated in the hearing
aid. Always remove zinc-air batteries before drying
your hearing aid with a drying kit. Drying out
zinc-air batteries shortens their lifetime.

IMPORTANT NOTICE

Use a soft, dry cloth to clean the hearing aid. It
must never be washed or immersed in water or
other liquids.

26

Specic Care Instructions

A: How to Clean Your Custom Mold or Power Mold

In most cases, there is a hole through the mold (below
the speaker unit). This is the vent. The vent should
never be clogged with earwax.

Use the brush of the MultiTool to clean the vent in
your ear piece.

· Press the brush through the hole

· Twist the brush slightly to clean the vent

The MultiTool is provided by your hearing care
professional.

Vent

Wax lter

27

B: How to Exchange the Wax Protection Filter on
your Custom Mold or Power Mold

The wax lter in the ear piece should be replaced

when clogged or when the hearing aid does not

sound normal. Use the wax lter delivered by your

hearing care professional.

C: How to Exchange the Dome

Inspect your hearing aid’s dome for yellowing,
hardening and cracks. In the case of these changes,
consider replacing your dome or contacting your
hearing care professional. Spare domes may be
obtained from your hearing care professional.

Clean your hands thoroughly before replacing the
dome. Never change the dome with wet or dirty

ngers.

28

· Hold the end of the dome between your ngers

and pull it off (A)

· Push a new dome as far as possible onto the

speaker (B)

A B

✼

Never remount a used dome on the speaker.
A remounted dome is more likely to fall off in the
ear canal.

29

D: How to Exchange the Wax Protection Filter on
Your Speaker Unit

The wax lter in the speaker unit should be replaced

when clogged or when the hearing aid does not

sound normal. Use the wax lter delivered by your

hearing care professional.

30

Notes

31

Common Problems and Solutions

Hearing aid whistles or squeals

Check that the earpiece is inserted correctly. If this is
the case and the hearing aid still whistles or squeals,
please consult your hearing care professional.

No volume, level too soft or humming noise

Check if the volume level is too soft and adjust
by increasing the volume level with the control
on your hearing aid. If you have no volume at all,
check whether the hearing aid is in mute position.
If the problem still occurs, check that the battery
door is closed completely. Also check if the battery
is inserted correctly. If the problem still remains,
change the battery. If the problem still persists,
contact your hearing care professional.

32

Whirring noise, fading, weak or motor-boating
sounds

Open and close the battery door several times or
clean the battery contacts carefully with a dry cotton
swab. If the problem still occurs, change the battery.
If the problem still remains, contact your hearing care
professional.

Hearing aid switches from ON to OFF
periodically

Your battery is running down. Please change the
batter y.

Hearing aid beeps without any action from you

Your battery is running down. Please change the
batter y.

Other problems with your hearing aid

If other problems occur with your hearing aid which
are not listed, contact your hearing care professional.

33

Accessories

Bernafon offers a wide range of optional accessories
that may be purchased to enhance your hearing
aid. Depending on the hearing aid family and local
regulations, the following accessories are available:

 Remote control
 SoundGate communication device (for wireless

connection to mobile phones, music players, etc.)

 SoundGate Mic (for wireless external microphone

connection via the SoundGate)

 TV Adapter (for wireless connection to your

television via the SoundGate)

 Phone Adapter (for wireless connection to your

landline phone via the SoundGate)

For further information on accessories, please
contact your hearing care professional.

34

Call

Phone Adapter

SoundGate

Remote
Control

TV Adapter

Bluetooth

®

-enabled

devices

SoundGate Mic

35

Warnings

You should familiarize yourself fully with the
following general warnings and the entire contents of
this booklet before using your hearing aid to ensure
personal safety and correct use. Consult your hearing
care professional if you experience unexpected
operations or events with your hearing aid.

Please note that a hearing aid will not restore normal
hearing and will not prevent or improve a hearing
impairment resulting from organic conditions.
Furthermore, note that in most cases, infrequent use
of a hearing aid does not permit a user to attain full

benet from it.

36

Usage of Hearing Aids

· Hearing aids should be used only as directed and

adjusted by your hearing care professional. Misuse
can result in sudden and permanent hearing loss.

· Never allow others to wear your hearing aid as

incorrect usage could cause permanent damage to
their hearing

Choking Hazards and Risk of Swallowing
Batteries

· Hearing aids, their parts, and batteries should be

kept out of reach of children and anyone who might
swallow these items, or otherwise cause injury to
themselves

· Batteries have occasionally been mistaken for pills.

Therefore check your medicine carefully before
swallowing any pills.

· Most hearing aids can be supplied with a tamper-

resistant battery drawer upon request. This is
strongly recommended for infants, small children,

and people with learning difculties. Ask your

hearing care professional if a tamper-resistant
battery drawer is available for your hearing aid.

If a battery or other small parts are swallowed,
see a doctor immediately.

37

Battery Use

· Always use batteries recommended by your

hearing care professional. Batteries of low quality
may leak and cause bodily harm.

· Never attempt to recharge your batteries and never

dispose of batteries by burning them. There is a
risk that the batteries will explode.

Dysfunction

· Be aware of the possibility that your hearing aid

may stop working without notice. Keep this in
mind when you depend on warning sounds (e.g.,

when you are in trafc). The hearing aids may

stop functioning, for instance if the batteries have
expired or if the speaker is blocked by moisture or
ear wax.

Active Implants

· Caution must be taken with active implants

· If your hearing aid has a wireless transmission,

keep the hearing aid at least 15 cm away from the
implant, e.g. do not carry it in a breast pocket. In
general, please follow the guidelines recommended

by the manufacturers of implantable debrillators

and pacemakers on use with mobile phones.

38

· Your Autophone magnet or MultiTool (which has

a built-in magnet) should be kept more than
30 cm away from the implant, e.g. do not carry it
in a breast pocket. In general, please follow the
guidelines recommended by the manufacturer of

implantable debrillators and pacemakers on use

with magnets.

· If you have an active brain implant, please contact

the manufacturer of your implantable device for
information about the risk of disturbance

Explosives

· The power source in your hearing aid has

insufcient energy to cause re in normal usage

conditions. The hearing aid has not been tested for
compliance with international standards concerning
explosive environments. We recommended not
to use your hearing aid in areas where there is a
danger of explosions.

39

X-ray, CT, MR, PET Scanning and Electrotherapy

· Remove your hearing aid for example during

X-ray, CT / MR / PET scanning electrotherapy or
surgery as your hearing aid may be damaged when

exposed to strong elds

Avoiding Heat and Chemicals

· Your hearing aid must never be exposed to extreme

heat e.g., left inside a parked car in the sun

· Your hearing aid must not be dried in microwave

ovens or other ovens

· The chemicals in cosmetics, hairspray, perfume,

after shave lotion, suntan lotion and insect repellent
can damage your hearing aid. Always remove your
hearing aid before applying such products and allow
time to dry before putting it on.

Power Instrument

· Special care should be exercised in selecting,

tting and using a hearing aid where maximum

sound pressure capability exceeds 132 dB SPL
(IEC 60318-4), as there may be risk of impairing the
remaining hearing of the hearing instrument user

For information of whether your instrument is a
power instrument, please ask your hearing care
professional.

40

Possible Side Effects

· Hearing aids, moulds or domes may cause an

accelerated accumulation of ear wax

· The otherwise non-allergenic materials used in

hearing aids may in rare cases cause a skin irritation
or other side effects

Please seek consultation with a physician if
these conditions occur.

Interference

· Your hearing aid has been thoroughly tested for

interference, according to the most stringent
international standards. However, interference
with your hearing aid and other devices may occur,
(e.g., some mobile telephones, citizens band
systems,and shop alarm systems). If this occurs,
increase the distance between the hearing aid and
the device.

Connection to External Equipment

· The safety of the use of the hearing aid with an

auxiliary input cable is determined by the external
signal source. When the input cable is connected
to equipment plugged into a wall outlet, this
equipment must comply with IEC 60601,
IEC 60065 or equivalent safety standards.

41

Safety Information

· Hearing aids should be adjusted by a trained

hearing care professional

· Never insert cleaning tools into the sound outlet or

microphone inlet. This could damage the hearing aid.

· Remove your hearing aid before sleeping

· Keep your hearing aid in the case for protection

when you are not wearing it

· Be aware of the possibility that the directional

microphone in your hearing aid may reduce the
volume of some warning sounds coming from
behind you

42

Notes

43

International Warranty

Your hearing aid is covered by an international limited
warranty issued by the manufacturer from the date
of delivery.

This limited warranty covers manufacturing and
material defects in the hearing aid itself, but not

accessories such as batteries, tubing, ear wax lters

etc. Problems arising from improper handling or
care, excessive use, accidents, repairs made by an
unauthorized party, exposure to corrosive conditions,
physical changes in your ear, damage due to foreign
objects entering the device, or incorrect adjustments
are NOT covered by the limited warranty and may
void it.

The above warranty does not affect any legal rights
that you might have under applicable national
legislation governing sale of consumer goods. Your
hearing care professional may have issued a warranty
that goes beyond the clauses of this limited warranty.
Please consult him/her for further information.

If you need service

Take your hearing aid to your hearing care
professional, who may be able to sort out minor
problems and adjustments immediately.

44

Date: Model:

Warranty period:

Model L: Model R:

Serial no.: Serial no.:

Battery size: Battery size:

Hearing Centre

✼

Do not attempt to repair your hearing aid yourself.

45

Mobile Phone

Some hearing aid users have reported a buzzing
sound in their hearing aid when they are using mobile
phones, indicating that the mobile phone and hearing
aid may not be compatible.

The ANSI C63.19 standard determines the prediction

of compatibility between a specic hearing aid and

a mobile phone by adding the numerical value of the
rating for the hearing aid immunity to the numerical
value of the rating for the mobile phone emissions.
A sum of 4 would indicate that the combination
of wireless device and hearing aid is usable; a
combined rating that equals 5 would provide normal
use; a combined rating of 6 or greater would indicate
excellent performance.

Whereas all hearing aids have acoustic coupling,
only the larger instruments have the physical space
for telecoil (inductive) coupling. These two types
of coupling have different rating scales (M1-M4 for
acoustic coupling and T1-T4 for telecoil coupling,
respectively) and both ratings are therefore relevant
when predicting the compatibility of a particular
instrument.

46

For a hearing aid with both acoustic coupling and
telecoil coupling with a rating of M4/ T2 and with a
telephone rating of M3/T3, the combined rating is 7
(M4 + M3) for the acoustic coupling and 5
(T2 + T3) for the telecoil coupling. According to the
guideline given above, both types of coupling will
thereby be acceptable, with the acoustic coupling
indicating excellent performance and the telecoil
coupling indicating normal use. The above equipment
performance measurements, categories and system

classications are based upon the best information

available, but it cannot be guaranteed that all users

will be satised.

The immunity of all Bernafon hearing instrument
models covered by these instructions for use is at
least M2/ T2.

IMPORTANT NOTICE

The performance of individual hearing instruments
may vary with individual cell phones. Therefore,
please try this hearing instrument with your mobile
phone or, if you are purchasing a new phone, be
sure to try it with your hearing instrument prior
to purchase. For additional guidance, please ask
your cell phone provider for the booklet entitled
“Hearing Aid Compatibility with Digital Wireless
Cell Phones”.

47

Technical Information

The hearing aid contains a radio transmitter using
short range magnetic induction technology working

at 3.84 MHz. The magnetic eld strength of the
transmitter is < – 42 dBμA /m @ 10m.

The emission power from the radio system is well
below international emission limits for human
exposure. For comparison, the radiation of the
hearing aid is lower than unintended electromagnetic
radiation from for example halogen lamps, computer
monitors, dishwashers, etc. The hearing aid
complies with international standards concerning
Electromagnetic Compatibility.

Due to the limited space available on the hearing
aid all relevant approval markings are found in this
document.

48

Juna hearing aid models: JU9 NR, JU7 NR;
Acriva hearing aid models: AR9 NR, AR7 NR;
Carista hearing aid models: CA5 NR, CA3 NR;
Saphira hearing aid models: SA NR
Nevara hearing aid models: NE NR

FCC ID: U6XF2RITE2
IC: 7031A-F2RITE2

Chronos hearing aid models: CN9 NR, CN7 NR,
CN5 NR

FCC ID: U6XFURITE2
IC: 7031A-FURITE2

The device complies with Part 15 of the FCC rules
and RSS-210 of Industry Canada.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received,
including interference that may cause undesired
operation.

Changes or modications not expressly approved by

the party responsible for compliance could void the
user’s authority to operate the equipment.

49

Hereby, Bernafon AG declares that the hearing

0543 0682

E2105

aids covered in this booklet are in compliance with
Directives 93/42/EEC, 1999/5/EC and 2011/65/EU.

The full text of the declaration of conformity is
available at the following internet address:

http://www.bernafon.com

Waste from el ectroni c
equipment must be
handled according to local
regulations.

50

Notes

51

Information and Explanation
of Symbols

The CE marking indicates compliance to all
applicable European Directives. The 4-digit
numbers after the CE marking correspond to

the identication number of notied bodies.

This symbol indicates that the products
described in these instructions for use
adhere to the requirements for an applied
part of Type B of EN 60601-1. The surface of

the hearing aid is specied as applied part of

Type B .*

IP57

* not for Inizia

52

This symbol indicates the class of
protections against harmful ingress of water
and particulate matter according to
EN 60529:1991/A1:2000.
IP5X indicates dust protection.
IPX7 indicates the protection against the
effects of temporary immersion in water.

The crossed-out wheeled bin indicates the

E2105

European Directive 2011/65/EU on waste of
electronic equipment applies. Please recycle
your hearing aid and batteries according to
your local regulations or return them to your
hearing care professional for disposal.

This symbol indicates to follow the
instructions for use in this booklet

EMC and Radio communications
compliance label Australia and New Zealand

Manufacturer

Keep dry

Catalogue number

REF

Serial number

SN

53

Temperature Humidity

Operating
Conditions

Storage and
transportation
conditions

160191/ UK

+1°C – +40°C

–25°C – +60°C

5% – 93%

Non condensing

54

Placeholder

for FSC logo

< >

8,15 mm

< 15 mm >

9.0 mm

< >

< 19 mm >

55

Australia

Bernafon Australia
629 Nudgee Road
Nundah QLD 4012
Freecall 1800 809 111
Phone [phone]

[e-mail]

Canada

Bernafon Canada
500 Trillium Drive, Unit 15
Kitchener, Ontario
Canada N2R 1A7
Canada [phone]

[e-mail]

Bernafon AG
Morgenstrasse 131
3018 Bern
Switzerland
Phone [phone]

[e-mail]

www.bernafon.com

New Zealand

Bernafon New Zealand
Level 1, Building F
27-29 William Pickering Drive
North Harbour, Albany
Auckland 0632
Toll Free 0800 442 257
Phone [phone]
Fax [phone]

United Kingdom

Bernafon UK
Cadzow Industrial Estate
Off Low Waters Road
Hamilton
ML3 7QE Scotland
Phone [phone]

[e-mail]

0000160191000001

04.16 /BAG/ 16019 1/UK /subjec t to change