Bernafon F2BTE02 User Manual

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PRECISO 9 PRECISO 7

Behind-the-ear hearing instruments

Instructions for use

Compact

Power BTE

TABLE OF CONTENTS

General Warnings and Safety Guidelines 7

Introduction 13

Preciso Compact Power BTE with Earhook 14

Preciso Compact Power BTE with Spira Flex Thin Tube System 15

Earpiece Overview 16

Inserting Instruments with an Earmold 17

Removing Earmold and Hearing Instruments 19

Inserting Instruments with a Spira Flex Thin Tube 20

Removing Instruments and Spira Flex Thin Tube 21

Operating Your Instruments (ON/OFF) 22

Changing the Volume Level 23

Changing Programs 25

Muting 26

Telecoil Function 27

Telephone Use 28

Changing the Battery 30

Data Logging and Learning 33

Direct Audio Input and FM 34

Operating the Hearing Instruments with the Optional RC-P Remote Control 35

Operating the Hearing Instruments with the Optional SoundGate Communication Device 36

Instrument Care 38

Using Your Hearing Instruments 47

Tips for Communicating with Hearing Impaired People 51

Your Hearing Instrument Conguration 53

Accessories 56

Environmental Protection 57

Product Approval, Markings and Compliance 58

Cell Phone and Hearing Instrument Compatibility 60

Warranty 62

Common Problems and Solutions 64

Information for the Hearing Care Professional 68

Compliance with Requirements for Europe 70

Compliance with Radio Communications Requirements for the USA and Canada 72

Information and Explanation of Symbols 74

Service 78

Congratulations on the purchase of your new Hidden Hearing hearing instruments. The amplication of sound provided by your hearing instruments was adjusted by your hearing care professional to the needs of your individual hearing loss. With a little practice, you will soon be on your way to better hearing.

Please read the entire contents of this booklet before using your hearing instruments. It contains instructions and important information about the use and handling of your hearing instruments and batteries.

General Warnings and Safety Guidelines

Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality.

Familiarize yourself completely with the following general warnings before using your hearing instruments.

Hazard Warnings

Never allow others to wear your hearing instruments, because they are adjusted for your hearing requirements and may permanently damage another person’s hearing.

A slap to your ear while wearing the instrument could be harmful. Avoid wearing your hearing instrument while playing contact sports (e.g. rugby, football, etc.).

Hearing instruments, their parts and batteries should be kept out of reach of infants, children and anyone who might swallow these items or otherwise cause themselves injury.

Discard batteries and keep them out of sight of infants, small children, persons of mental incapacity or pets.

Clean your hearing instruments and their parts on a regular basis as recommended. Micro-organ isms from unclean instruments may cause skin irritations.

Be careful with leaking battery liquid, as it is a hazardous substance.

Never try to recharge non-rechargeable batteries.

Never change the battery or adjust the controls of the hearing instrument in front of infants, small children and persons of mental incapacity.

Be aware of the possibility that your instruments may stop functioning without notice. Keep this in mind while you

circulate in trafc or otherwise depend

on warning sounds.

Trafc or other warning sounds may also be reduced in level by a directional microphone when these sounds are coming from behind you.

Remove your instruments before applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc. Allow the product to dry before wearing your instruments.

Warning to Hearing Care Professional and User

Special care should be taken when tting

and using a hearing instrument with maximum sound pressure capability in excess of a maximum of 132 dB SPL (IEC 60318-4) since there may be a risk of impairing the remaining hearing of the hearing instrument user.

Warning to Hearing Care Professional and User

The safety of hearing instruments with DAI is determined by the external signal source. When the DAI is connected to an electrically powered device, the equipment must comply with EN 60601-1-1, EN 60065 or equivalent safety standards.

Safety Information

· Hearing instruments should be used only as

directed and adjusted by your trained hearing care professional. Misuse or improper adjustments can result in sudden and permanent hearing loss.

· Hearing instruments will not restore normal

hearing or prevent hearing loss resulting from organic conditions.

· Never put your hearing instrument or batteries in

your mouth, they could easily be swallowed.

· Keep batteries away from medications.

Batteries are easily mistaken for pills.

· In case a battery or hearing instrument is

swallowed, see a doctor immediately.

· Be aware that use of a hearing instrument may

cause excess ear wax to build up in the ear canal which may require removal by a trained medical professional.

· In rare cases, a hearing instrument or earmold

may cause a discharge from the ear or allergic reaction. See a physician immediately if these conditions occur.

· An earmold is a custom-made product. If you

experience discomfort or irritation of your ear, please see your hearing care professional

immediately for modication of the earmold.

· Never insert cleaning tools into the sound

outlet or microphone inlet. This could damage the hearing instruments.

· Do not expose hearing instruments to extreme

heat by leaving them in the car, near a radiator, etc.

· Do not wear your hearing instrument while swim-

ming, snorkeling or diving, as it is not designed for such activities.

· Do not immerse your hearing instrument in water

or other liquids.

· It is recommended to remove your hearing

instruments before sleeping.

· Protect your instruments by keeping them in

the case when you are not wearing them.

Introduction

The following instruments are covered in these instructions:

Preciso Compact Power BTE

PC9 CPx / PC9 CP PC7 CPx / PC7 CP

The instruments are available either with earhooks or Spira Flex thin tubes.

Bernafon Veras IFU micro BTE

VR_ILU_microBTEwithHook_BW_HI

Preciso Compact Power BTE with Earhook

1 Multi Control 2 Microphone 2a Second microphone 3 Earhook

Left/Right Ear Marking

A color marking inside the battery door can help you to distinguish between the left and right instruments.

Red = right; Blue = left

4 Sound outlet 5 Battery door 6 Direct Audio Input

(with an optional DAI adapter)

Preciso Compact Power BTE with

Bernafon Veras IFU micro BTE

VR_ILU_microBTEwithSpira_BW_HI

Spira Flex Thin Tube System

3 2

1 Multi Control 2 Microphone 2a Second microphone 3 Adapter 4 Spira Flex thin tube

Left/Right Ear Marking

A color marking inside the battery door can help you to distinguish between the left and right instruments.

Red = right; Blue = left

5 Sound outlet 6 Dome 7 Concha clip 8 Battery door 9 Direct Audio Input

(with an optional DAI adapter)

Earpiece Overview

Earmolds and domes are earpieces used to secure the thin tube in your ear canal and to protect the sound outlet (2) from wax.

Earmold (Used with Earhook)

q Earmold

Domes Used with Spira Flex Thin Tube

1 Canal 2 Sound outlet 3 Tubing 4 Helix 5 Vent

Open

Dome

Tul ip

Dome

Dome,

Large Vent

Dome,

Small Vent

q q q q q

2 2 2 2

Power Dome

Inserting Instruments with an Earmold

It takes patience and practice to insert your

earmold correctly. If you have difculty, please

consult your hearing care professional.

· Hold the earmold by the

tubing so that the helix part is pointing straight up and the canal part is pointing at the ear canal entrance.

· Insert the canal part into

your ear canal, twisting slightly to ease the helix portion into place. It may help to pull the earlobe down with the other hand, or pull the top of the ear back and up.

VR_ILU_InsertingMicroBTEhook2_BW_HI

· Run your index nger down

the skin just in front of your ear. If you can touch the helix part of the earmold, it is not inserted correctly. Gently push it behind the fold of your ear.

· Lift the hearing instrument

into place behind your ear. Be careful not to twist the tubing.

Removing Earmold and Hearing Instruments

· Lift the instrument from your ear rst.

· Push the back of your ear with your thumb

to loosen the helix part of the earmold, then

use your index nger to remove it.

· Grasp the helix part of the earmold and twist

it forwards.

· Gently pull the earmold straight out of the

ear, holding on to the helix part of the mold.

Do not remove the earmold by pulling on the hearing instrument. This could disconnect the instrument from the earmold or damage the tubing.

Inserting Instruments

Bernafon Veras IFU micro BTE

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Bernafon Veras IFU micro BTE

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Bernafon Veras IFU micro BTE

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with a Spira Flex Thin Tube

Practice inserting your thin tube correctly.

· First, position the hearing

instrument behind your ear.

· Grasp the bend of the

thin tube and gently push the dome into your ear canal until the tube rests against the side of your head.

· Push the ear grip into

the bowl of your ear.

· If the thin tube is sticking

out from your ear, insert the dome further. If the ear grip is sticking out, it has not been positioned correctly.

Removing Instruments and Spira Flex Thin Tube

· Grasp the bend of the thin tube and gently

pull the tube and dome out of your ear.

· Lift the instrument from behind your ear.

Do not remove the thin tube and dome by pulling on the hearing instrument. This might disconnect the instrument from the thin tube.

Operating Your Instruments (ON/OFF)

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Click “ON”

Click “OFF”

To Turn the Instrument ON

Close the battery door completely. The hearing instrument will emit one long beep when it starts up.

To Turn the Instrument OFF

Open the battery door slightly until a click is felt.

Never force the battery door open or closed.

Changing the Volume Level

This control option has to be programmed and

congured by your hearing care professional.

To Increase the Volume

Give a short press (less than 1 second) to the upper button on the Multi Control, repeating until you reach the desired loudness level. The hearing instrument will click to

conrm that the volume has been

changed and then will beep when you reach the programmed maximum.

To Decrease the Volume

Give a short press (less than 1 second) to the lower button on the Multi Control, repeating until you reach the desired loudness level. The hearing instru-

ment will click to conrm that the volume has been

changed and then will beep when you reach the programmed minimum.

Optional RC-P Remote Control or SoundGate

You may also use the optional RC-P remote control or the SoundGate communication device for changing the volume level. Please see pages 35 to 37 for instructions or follow the detailed directions in the Instructions for Use included with these devices.

Your instrument automatically returns to a preset loudness level when it starts, the battery is low, or when the program is changed.

If you nd that the loudness of your hearing

instrument is not adequate, your hearing care professional may need to adjust your hearing instrument settings.

Changing Programs

Your hearing instrument can be congured with up to 4 listening programs (optional). Please see

page 53 to nd out which programs have been congured for your hearing instruments. You can

change programs as follows:

Multi Control

A medium press (about 1 second) on either the upper or lower button will change the program. The number of beeps you hear will tell you which program you are in.

RC-P or SoundGate

The program can be changed with either of these devices. Please see pages 35 to 37 for instructions or follow the detailed directions in the Instructions for Use included with these devices.

Your hearing care professional can program the Multi Control to have one or more functions. Please go to page 54 to see

how your Multi Control has been congured.

Muting

Your hearing care professional can congure a

Mute option in your hearing instruments.

Your hearing instruments can be muted by giving either the upper or lower button a long push (about 2 seconds) on the hearing instruments, via the optional RC-P remote control, or via the optional SoundGate.

Please see page 54 to see how the Multi Control

has been congured or the Instructions for Use

that are included with the optional RC-P remote or SoundGate.

To un-mute the hearing instruments give any control on the instrument, RC-P or SoundGate a push.

Do not use the Mute function to turn off the hearing instruments due to the fact that in this mode the instruments are still drawing current from the battery.

Telecoil Function

The telecoil helps you hear better when using a telephone or in buildings where inductive loop systems are installed (places of worship, halls, theatres, etc.). When the telecoil is active, you hear directly through the telephone or inductive loop. To access the telecoil, go to the telecoil program. See page 53.

This symbol or a similar sign should be displayed wherever a permanent loop has been installed.

Not all telephones are compatible with the telecoil mode.

Telephone Use

Auto Telephone

Your instrument has an Auto Telephone functionality. When the hearing instrument is close to a telephone receiver, the Auto Telephone will activate a phone program. When you end your conversation, the hearing instrument will automatically return to the previous program.

Not all telephones can activate the Auto Telephone. The telephone receiver may

need to have a special magnet tted. Please

follow the separate instructions for mounting the magnet, which are available from your hearing care professional.

Your hearing care professional can congure your

instruments to allow answering the phone on both ears or on your preferred ear. If you have a preferred ear, the instrument on the opposite side can be programmed to sound softer or to mute when the Auto Telephone (Preciso 9 only) or the Telephone Program is active. Please see

page 55 to nd out how your instruments are congured.

· Keep magnets out of reach of children

and pets. If a magnet is swallowed, see a doctor immediately.

· Keep the magnet 30 cm (1 ft) away from

pacemakers and other active implants.

· Use the magnet on the opposite side from

active implantable devices.

· Keep the magnet 30 cm (1 ft) away from

credit cards or other magnetically sensitive items.

Changing the Battery

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VR_ILU_BatteryReplacementMicroBTEin_BW_HI

When the battery is running out, the instrument will beep at regular intervals. You should be prepared to replace the battery. The time until the instruments stop working depends on the battery type and manufacturer. Mercury-free batteries generally cause earlier warning beeps.

Your hearing instrument uses a size 13 battery.

To Change the Battery:

· Gently swing the battery

door fully open, but do not force it.

· Take out the used battery.

· Remove the sticker from

the new battery.

· Place the battery into the

door with the at, smooth

side facing up (+ sign).

· Close the battery door

securely.

Optional Tamper-Resistant Battery Door

Insert a small screwdriver or a pen into the slit in the bottom of the instrument and push to open.

Do not force the battery door beyond its fully opened position. Excessive force can deform the battery door, which will reduce its tamper resistant effectiveness.

Important Battery Information

· Battery life will vary with conditions of use

(batteries will run down faster in noisy environments).

· Once the sticker is removed, it takes several

seconds for the battery to give the adequate voltage.

· Always keep spare batteries on hand.

· A used battery should be replaced immediately.

· If you are not going to use your hearing instru-

ments for a few days, remove the batteries.

· Any moisture found on a battery should be wiped

off immediately with a soft cloth.

· Used batteries should be returned to your

battery supplier or hearing care professional for safe disposal.

· Never dispose of batteries by burning them.

They may explode and cause injury.

· Never dispose of batteries with household waste. They cause environmental pollution.

Always remove zinc-air batteries before drying your hearing instrument with a drying kit. Drying out zinc-air batteries shortens their lifetime.

Data Logging and Learning

Data Logging

The data log automatically stores information about your use of the hearing instruments such as changes made to the volume control, hours of wear, etc. This information can be used by your hearing care professional to adjust your instruments. If you do not want this feature to be active, please ask your hearing care professional to turn it off.

Data Learning

If your instrument is equipped with Data Learning, your hearing care professional can activate this feature to help customize your hearing instruments. When Data Learning is operating, the instrument keeps track of how often and how much you adjust the volume control and “learns” your preferred setting. This new setting can be made permanent during a follow-up visit with your hearing care professional.

Direct Audio Input and FM

VR_ILU_DaiFMAdapterOnMicroBTE_BW_HI

A Direct Audio Input (DAI) adapter allows your hearing instrument to receive signals directly from external sources such as TV, personal stereos, etc. An FM receiver allows your instrument to receive signals directly from an external wireless FM transmitter.

Mounting the DAI Adapter

· Open the battery door.

· Slide the DAI adapter onto the instrument.

· Close the battery door.

· Then insert the DAI cord or FM receiver into the ad apter.

When a DAI adapter is attached, the program cycle of the instruments operates differently than usual. Please see page 53 for a description.

Operating the Hearing Instruments with the Optional RC-P Remote Control

If you have purchased a remote control you can use it to change programs, adjust the volume level up and down, or mute the instruments.

For complete operating instructions, please read the separate RC-P remote control Instructions for Use booklet.

1 Program cycle button 2 Volume control 3 Mute button 4 Status light 5 Key lock

Operating the Hearing Instruments with the Optional SoundGate Communication Device

If you have purchased a SoundGate you may use it to perform basic functions such as program changes and volume adjustments. In addition, the SoundGate serves as a link between your hearing instruments and external sources such as music players, cell phones, computers, etc.

For complete operating instructions, please read the separate SoundGate Instructions for Use booklet.

SoundGate 2

1 Power on/off 2 LED indicator 3 Volume control 4 Auxiliary input key 5 TV key 6 Phone key 7 Microphone inlet 8 Neck strap inlet 9 3.5 mm input jack 10 Micro-USB charger jack

SoundGate

1 Volume control

and program change 2 Phone 3 Music/audio key

4 Bluetooth

key 5 Battery indicator 6 Key lock

7 84 5 6

910

Instrument Care

Healthy ears produce a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your instruments.

General Care Instructions

Treat your hearing instrument like any other delicate electronic device (check the safety guidelines on page 7) and make sure that the instrument and the speaker do not come in contact with moisture or water.

· Always clean and dry your hands thoroughly

before manipulating the instrument.

· Do not use your hearing instrument without a

dome or mold.

· Never mount a used dome on the Spira Flex thin

tube.

If Your Hearing Instrument Comes in Contact with Water

Should your hearing instrument come in contact with water and stop working, please follow these guidelines:

· Gently wipe off any water on the outside of the

hearing instrument.

· Open the battery door and remove the battery.

· Gently wipe off any water in the battery door.

· Let the hearing instrument dry with the battery

door open for approximately 30 minutes.

· Insert a new fresh battery (see page 30) and

close the battery door. Your hearing instrument should work normally again.

If your hearing instrument does not work properly, consult your hearing care professional.

Every Night

· Check your instruments for ear wax and wipe

them clean with a cloth or tissue.

· If necessary, use the cleaning tool to remove

wax from the canal and vent openings on your earmold or dome.

· Open the battery door fully to allow air to

circulate.

· A dry storage kit is recommended to remove

any moisture that may have accumulated in the instrument. Always remove zinc-air batteries before drying your hearing instrument with a drying kit. Drying out zinc-air batteries shortens their lifetime.

If you Have an Earmold

You should wash your earmolds regularly. The hearing instruments themselves must never be washed or allowed to get wet!

· Handle your instruments over a soft surface

to avoid damage in case you drop them.

· Disconnect the earmold from

the hearing instrument by grasping the end of the hook

rmly with one hand and grasping the tubing rmly

with the other hand.

· Pull the tubing away from

the earhook.

· Gently clean the earmold in

warm soapy water.

· Rinse the earmold and allow

it to dry completely.

· Use an air puffer to remove

any remaining moisture in the tubing.

· When re-attaching the

earmold to the instrument, it is important to position it correctly.

Cleaning the Spira Flex Thin Tube

If you have the thin tube system, make sure that the tube and dome are kept free of ear wax at all times.

· Grasp the adapter rmly

and disconnect the thin tube from the instrument by pulling it off.

· Use a soft dry cloth or

tissue to clean the outside of the thin tube and dome.

· To remove wax from the thin

tube, insert the cleaning wire at the connector end. Push the wire all the way into the thin tube until it comes out through the dome.

· Pull the cleaning wire out through the dome and

discard it.

· Reattach the thin tube connector to the adapter

by pushing the thin tube connector into the hearing instrument adapter.

· If your hearing care

professional has selected a vented dome for your hearing instrument, use the cleaning wire to remove the wax from the vents.

To avoid blocking the thin tube, do not use water to clean it.

Exchanging the Dome

The dome should be changed regularly. The frequency of dome changes will depend on how fast ear wax builds up on the dome. Inspect your instrument’s dome for yellowing, hardening and cracks. In the case of these changes, consider replacing your dome or contacting your hearing care professional. Spare domes can be obtained from your hearing care professional.

· Clean your hands thoroughly

before replacing the dome. Never change the dome with

wet or dirty ngers.

· Remove the old dome by

pulling it off the end of the thin tube.

· Push a new dome as far as

possible onto the thin tube. When attached correctly, the dome should touch the plastic ring around the thin tube.

If the dome is not securely attached to the thin tube, it could fall off in your ear canal. If this happens, please see your medical practitioner.

Your hands must be clean and dry before replacing the dome. Never remount a used dome on the thin tube. A remounted dome is more likely to fall off in the ear canal.

Bernafon Veras IFU micro BTE

VR_ILU_ExchangingSpiraMicroBTE_BW_HI

Exchanging the Spira Flex Thin Tube

If the thin tube becomes discolored, stiff or brittle, it should be replaced.

· Hold the instrument by the adapter and grasp

the tube close to the connector.

· Pull rmly to remove the old tube.

· Attach the new thin tube by pushing it rmly

into the connector.

Using Your Hearing Instruments

Hearing instruments do not restore perfect hearing. They make sounds louder and help you make the most of the hearing you have. While

some immediate benet is usually noticed, it often

takes several weeks for your brain to adapt to the new sounds.

The following tips will help you learn to use your instruments. If you have trouble adjusting, consult your hearing care professional.

Getting Started

· Wear your instruments at home in a quiet

environment. Have a conversation with one person or listen to a news program on TV.

· You will benet most if you wear your instruments

all day long. Increase the time each day until you are comfortable wearing them for several hours at a time.

· You may notice that your own voice sounds

louder. If the voices of others are at a comfortable level, try speaking at a lower volume.

· Sounds like footsteps, chirping birds, rustling

paper, etc. may seem quite loud at rst because

you probably haven’t heard them for a while. They will soon fade to the background.

Dining Out

· Start with a quiet restaurant (no music or

entertainment).

· Request a table away from the kitchen and other

noisy areas.

· Conversation will be easier in a smaller group.

In the Car

· Sit with your better ear toward the center of the

car, if possible.

· Turn off the radio.

· Keep windows closed to minimize trafc, road

and wind noise.

Attending Theatre, Concerts, Lectures, etc.

· Try to sit with your better ear closer to the sound

source, if possible.

· Become familiar with the program in advance

to make it easier to follow.

· Inquire if a loop is available. When the telecoil

is active, you hear directly through the inductive loop (see page 27). If no loop is available, sit towards the front.

· If your hearing is similar in both ears, sit in the

middle.

At Work

· Inform your co-workers about your hearing loss

and teach them to talk clearly. Keep eye contact when conversing.

· Focus on the person nearest to you.

· If you hear only part of a conversation, repeat what

you have heard and ask for the missing information.

At Home

· Always use your hearing instruments.

· Inform family and friends about your situation.

· Teach your family to talk clearly and keep eye

contact when conversing.

· Teach your family how to involve you in conversations.

· Avoid background noise.

Hearing on the Telephone

· Hold the receiver close to the microphone

inlet of your hearing instrument. If this causes whistling, move the receiver away a small distance.

· If voices over the telephone are too soft or

background noise is a problem, use the telecoil (be aware that not all phones are telecoil compatible).

· When using the telecoil, hold the phone behind

the ear, next to your hearing instrument for better reception.

· Mobile phones may cause interference with the

telecoil. In this case, the microphone mode will give a better result.

· Before purchasing a mobile phone, test it with

your hearing instrument.

· People with a greater degree of hearing loss may

need a volume control on the telephone.

Tips for Communicating with Hearing Impaired People

(Suggestions for Family Members and Friends)

Speech should be clear and distinct. Some people may need to slow down a little but if speech is too

slow it can be even more difcult to understand.

· Do not shout! Many people with hearing

impairment are very sensitive to loud sounds.

· If you are having difculty being understood,

rephrase the statement rather than repeating the same words several times.

· Do not try to have a conversation from another

room or with your back turned. Talk face to face!

· Avoid eating, drinking or smoking while talking

and keep your hands away from your face.

· Minimize background noise – turn off the TV or

radio or move to a quiet area for conversation.

· Try to give some warning when the topic changes

during group conversations – it is much easier to follow the conversation when you know what is being discussed.

· Ensure there is good light on your face – the

eyes and ears work best together for maximum understanding of speech.

· Encourage those with hearing instruments to

wear them as often as possible.

· Most of all, be patient and understanding.

Even when wearing hearing instruments, many people will still not hear or understand everything

the rst time.

Your Hearing Instrument Configuration

Available Programs (Optional)

Your hearing instruments are programmed in the following way:

Program Beeps Function

1 1 2 2 3 3 4 4

Available Programs when a Direct Audio Input or an FM Adapter is Attached

Instrument Will Start in Program 2.

Program Beeps Function

1 1 Microphone 2 2 DAI/FM + Mic 3 3 DAI/FM only

Multi Control Operation

Left Right

Volume Control

Program Selector

Mute

No Action

M M

Right and Left Instruments Synchronized

When this feature is active, changes made to one instrument are automatically made in the other through a wireless communication link.

M Synchronize Volume M Synchronize Programs M Synchronize Mute

Telephone Use

Preferred telephone ear:

M Both M Right M Left

Behavior of Instrument on the Non-Telephone Ear

M No change

M Microphone is 6 dB softer when Auto

Telephone or Telephone Program is active

M Instrument mutes when Auto Telephone

or Telephone Program is active

Accessories

Hidden Hearing offers a wide range of optional accessories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accessories are available:

· Remote control (RC-P)

· SoundGate communication device (for wireless

connection to cell phones, music players, etc.)

· TV Adapter (for wireless connection to your

television via the SoundGate)

· Phone Adapter (for wireless connection to

your landline phone via the SoundGate)

· Cleaning and drying kit

For further information on accessories please contact your hearing care professional.

Environmental Protection

Your hearing instruments contain electronic components subject to the Directive 2002/96/EC on waste electrical and electronic equipment.

Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hearing care professional for disposal.

Product Approval, Markings and Compliance

All Hidden Hearing Preciso hearing instrument models comply with international standards concerning electromagnetic compatibility. Due to the limited size available on the instruments all relevant approval markings are found in this document.

Electromagnetic Interference

Your hearing instrument has been thoroughly tested for electromagnetic interference. However, some products may emit electromagnetic energy causing unforeseen interference with hearing instruments. Examples include induction cooking appliances, shop alarm systems, mobile phones, fax machines, personal computers, X-rays, CT scans, etc.

Even though your hearing instruments are designed to comply with the most stringent international standards of electromagnetic compatibility, they may emit electromagnetic energy that can cause interference with other devices.

Your hearing instruments contain a radio transmitter using short range magnetic induction technology working at 3.84 MHz.

The magnetic eld strength of the transmitter is < – 42 dBμA/m @ 10 m.

The electromagnetic emission from the radio system is well below international limits for human exposure. By comparison, the electromagnetic energy of the hearing instrument is lower than that generated by household items such as halogen lamps, computer monitors, dishwashers etc.

Protection against Harmful Ingress of Water and Particulate Matter

The enclosures of the device fulll the requirements of class IP57 according to EN60529:1991/A1:2000.

Cell Phone and Hearing Instrument Compatibility

Some hearing instrument users have reported a buzzing sound in their instruments when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible.

The compatibility of a particular hearing aid and cell phone can be predicted by adding the rating for the hearing aid immunity to the rating for the cell phone emissions (ANSI C63.19-2006 American National Standard Methods of Measurement of Compatibility between Wireless Communication Devices and Hearing Aids).

For example, the sum of a hearing aid with a rating of 2 (M2/ T2) and a telephone with a rating of 3 (M3/ T3) would result in a combined rating of 5. According to the standard, any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.”

The immunity of your Preciso hearing instrument is at least M2/ T2. The equipment performance measurements, categories and system classications are based upon the best information available but Hidden Hearing cannot guarantee that all users

will be satised.

Warranty

Your hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, earmolds, etc.

This warranty is void if a defect is the result of misuse or mistreatment. The warranty is also void if the hearing instruments have been repaired by nonauthorized service personnel.

Please review the warranty with your hearing care professional and make sure that your warranty card is completed correctly.

Notes

Common Problems and Solutions

Problem Possible Cause Solution

Instrument whistles or squeals

No volume, level too soft or humming noise

Earpiece not inserted correctly Re-insert earpiece

Ear wax accumulation in ear canal Consult your hearing care professional or physician

Earmold may be too loose Consult your hearing care professional

Tubing may be split or improperly connected

Instrument may not be turned ON Check that the battery door is closed completely

Battery may be dead or inserted upside down

Volume level too soft Increase volume level with the control on the

Instrument may be muted Un-mute by giving any control on the hearing

Instrument may be in telecoil position

Ear wax accumulation in ear canal Consult your hearing care professional or physician

Battery contacts may be dirty or corroded

Instrument sound outlet may be blocked

Microphone sound inlet may be blocked

Consult your hearing care professional

Insert a fresh battery or re-insert the battery correctly

instrument or remote control

instrument, RC-P or SoundGate a push

Check to make sure you are in the intended program

Open and close the battery door several times or clean the battery contacts carefully with a dry cotton swab

Check the tubing and the earmold or dome

Consult your hearing care professional, do not try to clean this yourself

Problem Possible Cause Solution

Your hearing loss may have increased

Whirring noise, fading, weak or motor-boating sounds

Instrument switches from ON to OFF periodically

Instrument beeps without any action from you (e.g. program change)

Dome fell off during removal

Battery contacts may be dirty or corroded

Moisture in hearing instrument Place instrument in Dry-Aid pack. Remove battery

Low battery Insert a fresh battery

Dome was not mounted correctly on the thin tube

Consult your hearing care professional

Open and close the battery door several times or clean the battery contacts carefully with a dry cotton swab

rst. Consult your hearing care professional.

Carefully remove the dome. If you cannot safely reach it, contact your medical professional.

Information for the Hearing Care Professional

A hearing care professional should advise a prospective hearing instrument user to consult with a licensed physician (preferably an ear specialist) promptly, before dispensing a hearing instrument, if the hearing care professional determines through inquiry, actual observation or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:

· Visible congenital or traumatic deformity of the

external or middle ear.

· History of active drainage from the ear within

the previous 90 days.

· History of sudden or rapidly progressive hearing

loss within the previous 90 days.

· Acute or chronic dizziness or vertigo.

· Unilateral hearing loss of a sudden or recent

onset within the previous 90 days.

· Audiometric air-bone gap equal to or greater

than 15 decibels at 500 hertz (Hz), 1000 Hz, and 2000 Hz.

· Visible evidence of signicant cerumen accumu-

lation or a foreign body in the ear canal.

· Pain or discomfort in the ear.

Special care should be exercised in selecting and

tting a hearing instrument whose maximum

sound pressure level exceeds 132 decibels due to the fact that there may be risk of impairing the remaining hearing of the hearing instrument user.

Children with Hearing Loss

A child with a hearing loss should be directed to a physician for medical evaluation and to other professionals for evaluation and rehabilitation since hearing loss may cause problems with language development and the educational and social growth of a child.

Compliance with Requirements for Europe

This device is in conformance with the requirements of the Directive 93/42/EEC of the Council of the European Communities concerning medical

devices, MDD. This is certied by applying the

following marking:

This device also complies with the essential requirements of the Directive 1999/5/EC of the European Parliament on radio equipment and telecommunications terminal equipment, R&TTE. It operates as an inductive application in a harmonized frequency band according to the Commission Decision 2008/432/EC and may be used in all member states of the EU and EFTA.

This is certied by applying the following marking:

Declaration of conformity is available at:

Bernafon AG Morgenstrasse 131 3018 Bern Switzerland

Compliance with Radio Communications Requirements for the USA and Canada

Bernafon AG Preciso hearing instrument models PC9 CP, PC9 CPx, PC7 CP, PC7 CPx

FCC ID U6XF2BTE02

IC: 7031A-F2BTE02

Statement of compliance: This device complies with part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference,

and

(2) This device must accept any interference

received, including interference that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

· Reorient or relocate the receiving antenna.

· Increase the separation between the equipment

and receiver.

· Connect the equipment into an outlet on a

circuit different from that to which the receiver is connected.

· Consult the dealer or an experience radio/ TV

technician for help.

Changes or modications not expressly approved by Bernafon AG could void the user’s authority to operate the equipment.

Information and Explanation of Symbols

The CE conformity marking indicates conformance to all applicable European Directives

This symbol indicates that the products described in these instructions for use adhere to the requirements for an applied part of Type B of EN 60601-1. The surface of the hearing instrument is

specied as applied part of Type B.

This symbol indicates that it is important for the user to read and take into account the relevant information in these instructions for use

IP57

This symbol indicates the class of protections against harmful ingress of water and particulate matter according to EN 60529. IP5X indicates dust protection. IPX7 indicates the protection against the effects of temporary immersion in water.

This sign indicates important safety information that must be observed to minimize risks or to avoid hazardous situations

Important information for handling and product safety

The crossed-out wheeled bin indicates that the European Directive on waste of electronic equipment applies

oper ating

condi tions

tra nspor t and sto rage

condi tions

The product is designed such that it functions without problem or restrictions if used as intended, unless otherwise noted in these instructions for use

During transport or storage, the temperature should not exceed the limit value of – 25°/60° Celsius