This booklet is valid for the following hearing aid
families and models:
Zerena 9 – ZR9 B 105
Zerena 7 – ZR7 B 105
Zerena 5 – ZR5 B 105
Zerena 3 – ZR3 B 105
Zerena 1 – ZR1 B 105
with NFMI and 2.4 GHz radio functionality.
Introduction to this booklet
This booklet shows you how to use and maintain
your new hearing aid. Please read the booklet
carefully including the warning sections. This will
help you to get the most out of your new hearing aid.
Your hearing care professional has adjusted the
hearing aid to meet your needs. If you have further
questions, please contact your hearing care
professional.
Intended use
The hearing aid is intended to amplify and transmit
sound to the ear and thereby compensate for impaired
hearing within mild to moderate to profound hearing
loss. This power hearing aid is intended to be used by
adults and children older than 36 months.
IMPORTANT NOTICE
The hearing aid amplication is uniquely adjusted
and optimized to your hearing capabilities during the
hearing aid tting performed by your hearing care
professional.
Table of contents
Identify your hearing aid and earpiece 10
Your hearing aid with earhook and mold −
What it is 12
What it does 13
Your hearing aid with miniFit thin tube −
What it is 14
What it does 15
Identify left and right hearing aid 16
Battery (size
MultiTool for handling batteries and cleaning 18
Turn the hearing aid ON and OFF 19
When to replace a battery 20
Replace the battery 21
Put on the hearing aid with earhook 23
Caring for your hearing aid 24
13) 17
miniFit thin tube 28
Standard earpieces for thin tube 31
Replace dome or Grip Tip 33
Customized earpieces for thin tube 34
Clean Micro Mold 35
Replace ProWax lter 37
Flight mode 38
Optional features and accessories 39
Change volume (optional) 40
Change program (optional) 41
Mute the hearing aid (optional) 43
Quick reset 44
Using hearing aid with iPhone, iPad, and iPod
touch 45
Pairing hearing aid with iPhone 46
Re-connect your hearing aids to your iPhone,
iPad, or iPod touch 49
Bernafon EasyControl-A app 50
Wireless accessories (optional) 52
Other options (optional) 53
Tamper-resistant battery drawer (optional) 54
Tinnitus SoundSupport (optional) 56
Guidelines for tinnitus sound generator users 57
Sound options and volume adjustment 58
Limitation on use time 61
Important information for hearing care
professionals about Tinnitus SoundSupport 62
Warnings related to Tinnitus SoundSupport 64
General warnings 66
Troubleshooting guide 72
Water & dust resistance (IP68) 74
Conditions of use 76
Warranty certicate 77
International warranty 78
Technical information 79
Your individual hearing aid settings 81
Identify your hearing aid and earpiece
There are two different attachments and several
different earpieces which classify your hearing aid.
Please identify your attachment and earpiece. This
will make it easier for you to navigate through this
booklet.
Earhook with mold
Earhook
Tub e
Mold
10
miniFit thin tube
Thin tube
Ear grip (optional)
Earpieces
The thin tube uses one of the following earpieces:
Dome (Bass Dome shown)*
Grip Tip*
VarioTherm® Micro Mold
Micro Mold
* Please see details for replacing the dome or Grip Tip in
section: “Replace dome or Grip Tip”.
VarioTherm
®
is a registered trademark of Dreve.
11
Your hearing aid with earhook and
mold − What it is
Earhook
Microphone
openings
Tub e
Push
Mold
Battery drawer
Direct Audio Input
(with an optional
DAI/FM adapter)
Nail grip
button
12
What it does
Sound in
Sound out
Contains the battery
and functions as an
on/off switch
Mute,
change
volume and
programs
Open the
battery drawer
13
Your hearing aid with miniFit thin tube −
What it is
Microphone
openings
Thin tube
Push
button
Battery drawer
Direct Audio Input
(with an optional
DAI/FM adapter)
Nail grip
14
What it does
Sound out
Sound in
Mute, change
volume and
programs
Contains the battery
and functions as an
on/off switch
Open the
battery drawer
15
Identify left and right hearing aid
It is important to distinguish between the left and
the right hearing aid as they might be programmed
differently. You can nd left/right color indicators in
the battery drawer. Indicators can also be found on
the molds.
A RED indicator marks the
RIGHT hearing aid
16
A BLUE indicator marks the
LEFT hearing aid
Battery (size 13)
Your hearing aid is a miniature electronic device that
runs on special batteries. To activate the hearing aid,
you must insert a new battery in the battery drawer.
See how in the “Replace the battery” section.
Make sure the plus
is visible
Pull out to open
Battery drawer
17
MultiTool for handling batteries
and cleaning
The MultiTool contains a magnet which makes it
easier to replace the battery in the hearing aid. It also
contains a brush and a wire loop for cleaning and
removing ear wax from your earpiece. If you need
a new MultiTool, please contact your hearing care
professional.
Magnet
Brush
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the
MultiTool at least 30 cm away from credit cards and
other magnetically sensitive devices.
18
Wire loop
Turn the hearing aid ON and OFF
The battery drawer is used to switch the hearing aid
on and off. To save battery life, make sure your hearing
aid is switched off when you are not wearing it.
Turn O N
Close the battery drawer
with the battery in place.
Turn O FF
Open the battery drawer.
19
When to replace a battery
When it is time to replace the battery, you will hear
three beeps repeated at moderate intervals until the
battery runs out.
Three beeps*
= The battery
is running low
Four beeps
= The battery
has run out
Battery tip
To make sure the hearing aid is always working,
bring spare batteries with you, or replace the
battery before you leave home.
* Bluetooth® will be shut down and is not possible to use
wireless accessories.
®
The Bluetooth
trademarks owned by the Bluetooth SIG, Inc. and any
use of such marks by William Demant Holding A /S is
under license. Other trademarks and trade names are
those of their respective owners.
word mark and logos are registered
✻
The batteries need to be replaced more often if you
are streaming audio or music to your hearing aid.
20
Replace the battery
1. Remove
Fully open the battery
drawer. Remove the battery.
2. Uncover
Remove the sticky label from
the + side of the new battery.
Tip:
Wait 2 minutes so that the
battery can draw air, to
ensure optimal function.
3. Insert
Insert the new battery into
the battery drawer. Make
sure the + side faces up.
21
4. Close
Close the battery drawer. The
hearing aid will play a jingle
through the earpiece.
Hold the earpiece close to
your ear to hear the jingle.
Tip
The MultiTool can be used for battery change.
Use the magnetic end to remove and insert batteries.
The MultiTool is provided by your hearing care
professional.
22
Put on the hearing aid with earhook
Read the following pages if you have a hearing aid
with an earhook and mold.
The mold is customized for you and ts your ear
shape. The molds are unique for the left or the right
ear.
Step 1
Gently pull your ear outwards
and press the mold in the
direction of the ear canal,
twisting slightly.
Step 2
Place the hearing aid behind
your ear.
23
Caring for your hearing aid
When handling your hearing aid, hold it over a soft
surface to avoid damage if you drop it.
Clean the microphone openings
Carefully brush away debris from the openings using
a clean brush. Gently brush the surface and make
sure the brush is not pressed into the openings.
24
Microphone
openings
IMPORTANT NOTICE
Use a soft, dry cloth to clean the hearing aid.
It must never be washed or immersed in water
or other liquids.
25
Clean the mold
The mold should be cleaned regularly. Use a soft
cloth to clean the surface of the mold. Use the
MultiTool wire loop to clean the opening.
Replace the tube
The tubing between the mold and the instrument
should be replaced when it becomes yellow or stiff.
Consult your hearing care professional for tubing
replacement.
26
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