Bernafon Bluetooth User Manual
Remote Fitting with your hearing care
professional
Please check the following guidelines that will help you get the most out of your
Remote Fitting appointment. For more information, please refer to the Remote Fitting
instructions for use accessible on the Bernafon EasyControl Connect app or seek help from
your hearing care professional.
Before your Remote Fitting appointment:
□ Pair your hearing aids to your smartphone or tablet if not already done.
□ Ensure Bluetooth
□ Ensure your smartphone or tablet is charged (at least 50%) to avoid power loss
mid-session.
□ Insert fresh batteries in your hearing aids. If you have rechargeable hearing aids, make
sure they are fully charged.
□ Make sure you choose a location with a data/Wi-Fi connection of 1/1 Mbit/sec or higher.
Wi-Fi is recommended where available.
□ Make sure that the Bernafon EasyControl Connect is the only running app on your
smartphone or tablet. Terminate any other running apps to ensure a smooth connection.
®
is activated on your smartphone or tablet.
□ Open the Bernafon EasyControl Connect app and enter your login credentials. Follow
the prompts from the app until you reach the virtual waiting room. Once you are in the
virtual waiting room, wait for the app to notify you that your hearing care professional
has started the session.
Note: If the connection is unsuccessful, the Bernafon EasyControl Connect app will make
troubleshooting suggestions. If the connection is still unsuccessful, please contact your
hearing care professional.
During your Remote Fitting appointment:
□ Sit in a quiet, comfortable place.
□ Make sure that your smartphone or tablet is in the proximity of your hearing aids.
The smartphone or tablet should not be further away than 5 meters (or 16.4 feet) from
your hearing aids to keep the connection.
□ Make sure that your hearing aids are always on during the Remote Fitting session.
Do not turn your hearing aids off.
□ Make sure that Bluetooth
®
on your smartphone or tablet is always activated.
Do not turn off the Bluetooth®.
□ Make sure to stay on the Bernafon EasyControl Connect app. Do not switch to another
app, as this will immediately terminate the appointment.
Manufactured by:
SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark
Bernafon Companies
Australia ∙ Canada ∙ China ∙ Denmark ∙ Finland ∙ France ∙ Germany ∙ Italy ∙ Japan ∙ Korea ∙ Netherlands ∙ New Zealand ∙ Poland ∙ South Africa ∙ Spain ∙
Sweden ∙ Switzerland ∙ Turk ey ∙ UK ∙ USA
Imported and
Distributed by:
Audmet Canada Ltd
1600 - 4950 Yonge St
Toronto, ON M2N 6K1
www.bernafon.ca
www.bernafon.com
2020-09-15 / CA-US / subject to change
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