BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for
any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and
to make changes from time to time in the contents hereof without obligation of BenQ Corporation
to notify any person of such revision or changes.
This user manual aims to provide the most updated and accurate information to customers, and thus
all contents may be modified from time to time without prior notice. Please visit
the latest version of this manual.
The illustrations and the images in this guide are for your reference.
www.benq.com for
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration
to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate
goal to achieve a low-carbon society. Besides meeting international regulatory requirement and
standards pertaining to environmental management, BenQ has spared no efforts in pushing our
initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing,
packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key ecofriendly design highlights of each product, hoping to ensure that consumers make informed green
choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on
BenQ's environmental commitments and achievements.
Product features .............................................................................................................................................. 4
Setting up InstaShow Host ............................................................................................................................ 8
Attaching InstaShow Host to the ceiling ................................................................................................................................. 9
Attaching InstaShow Host to a ceiling mount ........................................................................................................................ 9
Placing InstaShow Host on a table .......................................................................................................................................... 10
Installing InstaShow Host on the wall or trolley ................................................................................................................. 10
Connecting the HDMI cable and power ..................................................................................................11
Assembling the adapter ............................................................................................................................................................. 11
Connecting the HDMI cable..................................................................................................................................................... 12
Power supply via a USB type A jack (5V/1.5V) ....................................................................................................................12
Power supply via a power adapter.......................................................................................................................................... 13
Setting up and power supply of InstaShow Button ................................................................................13
Using Cable USB A(F) to USB A(M) .........................................................................................................15
Pairing InstaShow Button and InstaShow Host .......................................................................................16
When InstaShow Host is placed on the table ......................................................................................................................16
Waking up InstaShow Host .........................................................................................................................18
Storing InstaShow Buttons in the cradle .................................................................................................. 18
Starting and stopping presentation .......................................................................................19
InstaShow™ is a wireless device for corporate meeting rooms. Users expect devices to respond
instantly, apps to launch and to control at their fingertips, and information to be available on demand.
Instashow™ bypasses the complicated steps of IP addresses, driver installation, app execution, setting
selection, etc. to quickly deliver professional, stable visual quality for teams to collaborate freely and
confidently. InstaShow™ is an unique all-hardware solution without software issues for universal
compatibility and display flexibility.
Product features
InstaShow™ is equipped with the following features:
FeaturesDescription
True Plug & Play
No Software
InstaVideo
Auto Channel
Selection
Wireless 802.11ac
Video and Audio
Assured Performance
Extended Desktop
Simply connect InstaShow™ into your USB and HDMI ports, then
push the button to start presenting immediately.
InstaShow™ doesn't need any software installation or execution.
There's no setup, configuration, or waiting for pop-ups to launch. Just
plug into your PC or Mac and start presenting immediately.
Convenient button switches between Presentation mode and Video
mode for precise productivity or smooth 1080p video, only from
BenQ. See
InstaShow™ automatically selects the best wireless channel upon
boot-up, ensuring smooth presentations in any environment.
The latest 802.11ac Wi-Fi guarantees extremely smooth wireless
streaming without lag or buffering.
InstaShow™'s HDMI output supports up to 60Hz Full HD 1080p
video and stereo sound without cable clutter or complicated driver
selection.
Peace of mind for consistent wireless presentation performance
without relying on your PC.
Keep your presenter view, notes, and backup data on your laptop
screen while presenting to the wireless screen with extended desktop
in both Windows and OS X.
Play video with InstaShow™ on page 22 for details.
• Transmission distance depends on actual environment. Stated distance is based on line-of-sight measurement.
Structures constructed of steel, wood, concrete, or brick may decrease transmission distance.
• According to regulatory restrictions in different regions of the world, Wi-Fi channels cannot be used in
countries outside the purchased region.
4 Introduction
Package content
InstaShow ButtonsInstaShow Host2 Antennas
CradleAdapter & PlugsCable: USB A(M) to Micro B(M)
Cable: HDMI A(M) to A(M)Cable: USB A(F) to USB A(M)Screws & Rubber Foot
Vel cro Str apRound Double-sided sponge
Ta pe
• Available accessories and the pictures shown here may differ from the actual contents and the product
supplied for your region.
• Use original accessories to ensure compatibility.
• Always keep the product and accessories out of reach of children.
Quick Start Guide & Safety
Statement
5 Introduction
Overview
4
3
1
2
RESET
Bottom of InstaShow Button
5
7
6
5
4
3
2
1
1
Alignment hole
Lid of InstaShow Host
InstaShow Button
1.Present key with LED indicator
Press to start or stop presenting.
2.MODE key
InstaShow Host
Press to pair with InstaShow Host
Video/Present mode.
3.
USB 3.0
Connect to a computer or laptop.
4.HDMI 1.4 connector
Connect to a computer or laptop.
5.RESET
Poke at the RESET hole to reset the device if the
device stops responding.
1.Fixture parts for the Antennas
Refer to Assembling InstaShow Host on page 8
for more information.
2.DC
connector
1.5A port
or to switch to
Connect to an adapter or a display using a Cable
USB A(M) to Micro B(M).
3.HDMI port
Connect to a display using a Cable HDMI A(M) to
A(M).
4.LAN port
Allow users to have access to the web
management through network.
5.PAIRING key
Press to pair with InstaShow Button.
6.RESET
Poke at the RESET hole to reset the device if the
device stops responding.
7.Power button with LED indicator
Press to turn InstaShow Host on and off.
8.Lid
Refer to
on page 9 for more information.
Attaching InstaShow Host to the ceiling
6 Introduction
LED indicators of InstaShow Button and InstaShow Host
Please refer below for detailed indicator and status description of InstaShow Button and InstaShow
Host.
LED indicator on
InstaShow Button
Status Description
Static blueThe device is presenting.
Flashing blueThe device is in pairing state for 10 seconds.
Flashing greenThe device is upgrading the firmware.
Static green
Flashing red
The device is connected and working
normally.
The device is trying to connect to InstaShow
Host or encountering a problem.
Static redThe device is starting up.
OffThe device is powered off.
Quick flashing redThe reset process is triggered.
LED indicator on
InstaShow Host
Status Description
Static blueConnected device is presenting.
Flashing blue
The device is in pairing state for two
minutes.
Flashing greenThe device is upgrading the firmware.
50% static greenThe device is in network standby mode.
Static greenThe device is on and ready for connection.
Flashing redThe device is encountering a problem.
Static redThe device is starting up.
OffThe device is powered off.
Quick flashing redThe reset process is triggered.
7 Introduction
Installation
This section will guide you on how to prepare the unit before its initial use.
As your InstaShow™ could work with different displays, the steps required to complete the
installation may vary according to the actual environment and your display specifications. Follow the
procedures below and refer to the specified sections for details.
1. Assemble InstaShow Host with the antennas. See
details.
2. Connect InstaShow Host to the display and power properly. See
page 8
3. Connect InstaShow Button to the desired devices and power properly. See Setting up and power
supply of InstaShow Button on page 13 for details.
4. Make sure that all the connected devices have been powered on. Press the source button of the
display and make sure that the HDMI source has been transmitted. See Pairing InstaShow Button
and InstaShow Host on page 16 for details.
and Connecting the HDMI cable and power on page 11 for details.
Assembling InstaShow Host on page 8 for
Setting up InstaShow Host on
Assembling InstaShow Host
Assemble InstaShow Host with two antennas by turning the antennas clockwise (right) and
counterclockwise (left) to fasten them tightly.
Setting up InstaShow Host
You are provided with four different ways to position InstaShow Host.
8 Installation
Attaching InstaShow Host to the ceiling
open lock
open lock
1
2
34
open lock
Alignment
hole
1. Rotate the lid clockwise until the lid is removed from InstaShow Host.
2. Place the lid on the ceiling and locate the alignment hole.
3. Use the screws provided to lock the lid to the ceiling.
4. Lock the first hole (1).
5. Follow the instruction in the illustration below to lock the other holes (2-4).
6. Rotate InstaShow Host counterclockwise to affix InstaShow Host to the lid.
Attaching InstaShow Host to a ceiling mount
If the display is mounted on the ceiling:
1. Attach InstaShow Host to the ceiling mount using the provided velcro strap.
2. Fix InstaShow Host to the mounting holder.
3. Use the supplied velcro to fix the mounting holder and InstaShow Host to the ceiling mount as
shown in the illustration.
9 Installation
Placing InstaShow Host on a table
If your display is placed on a table, attach the rubber foot to the recesses on lid of InstaShow Host
and put InstaShow Host right next to the display.
Installing InstaShow Host on the wall or trolley
If you need to install InstaShow Host near a display:
1. Use the round double-sided sponge tape provided to stick to the lid of InstaShow Host.
2. Affix InstaShow Host on the wall near the display.
3. Keep the antennas away from any signal obstructions.
You can also place InstaShow Host on a mobile display trolley. See the illustration.
10 Installation
Connecting the HDMI cable and power
1
2
PUSH
OPEN
LOCK
3
1
OPEN
LOCK
2
Once InstaShow Host has been positioned properly near the display, connect the HDMI cable and
power to ensure signal transmission.
To supply power to InstaShow Host, do one of the following.
Assemble the adapter. See
Assembling the adapter on page 11 for details.
• Some of the BenQ projector models may be equipped with a USB type A jack (5V/1.5V) to provide
power supply for InstaShow Host. See
Power supply via a USB type A jack (5V/1.5V) on page 12 for
details.
• For display models without a USB type A jack (5V/1.5V) for power supply, see
Power supply via a
power adapter on page 13 for details.
Assembling the adapter
Every InstaShow™ adapter has two plug socket options included in the box: standard European and
standard British.
To connect the plug of your choice, follow the steps below.
1. Align and insert the bottom hook to the adapter.
2. Close the gap by pushing the plug.
3. The adapter is successfully assembled when it clips into place.
To disconnect the plug, follow the steps below.
1. Push the latch in the middle.
2. Open the gap by pulling the gap downwards.
11 Installation
Connecting the HDMI cable
HDMI
HDMI
USB
USB
Connect the HDMI cable to the HDMI out jack of InstaShow Host and the HDMI input jack of the
projector.
Power supply via a USB type A jack (5V/1.5V)
Just connect one end of the supplied USB cable to the mini USB jack of InstaShow Host and the other
end to the USB type A jack (1.5V) of the BenQ projector. See the illustration.
HDMI
USB
HDMI
USB
12 Installation
Power supply via a power adapter
HDMI
HDMI
USB
USB
3.0
HDMI
1.4
MODE
Connect the supplied USB power adapter to the mini USB jack of InstaShow Host and plug the other
end into a wall socket. The LED indicator on the power button of InstaShow Host lights up in static
red when InstaShow Host is connected to the power mains.
For BenQ IFP (Interactive Flat Panel) products, please have power supply via a power adapter.
Setting up and power supply of InstaShow Button
1. Connect InstaShow Button’s HDMI and USB jacks to the corresponding inputs of a laptop. See
the illustration.
13 Installation
2. The LED indicator of InstaShow Button will turn red when the Button is trying to connect to
InstaShow Host.
3. Press Present key when the LED indicator turns green.
• Handle the Button cable with care. Rough handling might cause defects.
• Take the plug instead of the cable when inserting or removing InstaShow Buttons.
14 Installation
Using Cable USB A(F) to USB A(M)
HDMI
USB
Cable USB A(F) to
USB A(M)
15cm
80cm
Two USB cables are provided for MacBook and Windows laptop users. One is about 15 cm, and the
other is about 80 cm to suit your usage situation.
1. Insert the HDMI cable of InstaShow Button to the HDMI converter of your laptop.
2. Connect the cable USB A(F) to your laptop.
3. Connect InstaShow Button’s USB jack to the Cable USB A(M).
HDMI
USB
Cable USB A(F) to
USB A(M)
Make sure your own HDMI converter is workable.
15 Installation
Pairing InstaShow Button and InstaShow Host
USB
3.0
HDMI
1.4
MODE
A set of InstaShow™ includes an InstaShow Host and two InstaShow Buttons, which are paired
before shipment. In that case, you don’t need to pair them again. However, if you buy two or more
sets of InstaShow™, and you want to pair a Button with a different Host, you need to follow the
instruction below. If you buy an additional InstaShow Button kit, and you want to pair the new
Buttons with your Host, you need to follow the instruction below as well.
When InstaShow Host is placed on the table
1. Make sure your InstaShow Host is ready with power supply. Connect InstaShow Button’s HDMI
and USB jacks to the corresponding inputs of a laptop.
2. When InstaShow Button is connected to the laptop, the LED indicator of InstaShow Button will
flash red. InstaShow Button is in pairing mode, waiting to pair with your InstaShow Host.
If an InstaShow Button nearby has been paired with an InstaShow Host before, it will turn static green.
16 Installation
3. Press PAIRING key of InstaShow Host for five seconds, then the LED indicator of InstaShow
00:00:00
00:00:05
pairing...
pairing sccuess, sn: WDX10001103G
Host will blink blue for two minutes, waiting to pair with InstaShow button.
00:00:00
PAIRING
00:00:05
4. Press MODE key on the side of InstaShow Button for five seconds. The LED indicator of
InstaShow Button will blink blue for about 10 seconds. The pairing process is ongoing. The
“Pairing” message will be shown on the screen.
MODE
The images are for reference only. Each product has different serial number.
17 Installation
5. The LED indicator of InstaShow Button turns static green when InstaShow Host and InstaShow
1
2
Button are successfully paired.
The maximum number of InstaShow Buttons you can pair with one InstaShow Host is 16.
Waking up InstaShow Host
When InstaShow Host’s power indicator turns 50% static green, press Present key of InstaShow
Button to start presentation and InstaShow Host will wake up automatically.
Storing InstaShow Buttons in the cradle
You are provided with two different ways to store InstaShow Buttons in the cradle. Place InstaShow
Buttons in the cradle vertically (1) and horizontally (2). See the illustration.
18 Installation
Starting and stopping presentation
This section will guide you on how to start and stop a presentation using InstaShow™.
Getting ready
Make sure that all the connected devices have been powered on and ready for the presentation.
As your InstaShow™ could work with different projectors,
HDMI ports, the steps required to start a presentation may vary according to the actual environment
and your display specifications. Follow the procedures below and refer to the specified sections for
details.
1. To start a presentation, see
2. To stop a presentation, see Idle presentation on page 21 for details.
3. To learn more about InstaVideo, see Play video with InstaShow™ on page 22 for details.
Starting presentation on page 19 for details.
IFPs, TVs, or monitors with standard
Starting presentation
1. Make sure the power is supplied to InstaShow Host. See Connecting the HDMI cable and power
on page 11 for more information.
2. Choose the HDMI source of the display. You can see the Guide screen.
Guide
Screen
19 Starting and stopping presentation
3. Please follow the instruction on the Guide screen to supply power to InstaShow Button. You can
Present
key
also see
Setting up and power supply of InstaShow Button on page 13 for more information. The
LED indicator of InstaShow Button is in static green when InstaShow Button is connected and
working properly. Then you can see the Idle screen.
Idle
Screen
4. To start presentation, press Present key.
5. The device starts presenting, and the LED indicator of InstaShow Button turns static blue.
• Make sure the transmission distance between InstaShow Button and InstaShow Host is within 8M and with no
obstacles.
• InstaShow™ supports MacBooks and Windows laptops to mirror an extended desktop.
20 Starting and stopping presentation
Idle presentation
Present
key
1. To stop presentation, press Present key.
2. The device stops presenting, and the LED indicator of InstaShow Button turns green.
3. Users can press Present key to go back to presentation.
21 Starting and stopping presentation
Play video with InstaShow™
Our exclusive InstaVideo function optimizes InstaShow™'s audiovisual settings to instantly switch
from clear Presentation mode to smooth Video mode with stereo sound at the click of a button
without requiring IT support, cable clutter or complex software settings. By enabling presenters to
quickly customize the projection for precise productivity or smooth wireless Full HD 1080p video,
users can confidently blend text, graphs and charts, pictures, and multimedia audio and video without
hesitation for the most effective meetings.
InstaVideo introduces two modes: Presentation mode and Video mode.
1. The default mode is Presentation mode. It presents clear document files.
2. If you want to view your full HD 1080p video projected smoothly, switch to Video mode by
pressing MODE key to proceed.
22 Starting and stopping presentation
3. You can see the Video message on the upper left corner of the screen. Now you can play full
Video
Video
HD 1080p videos smoothly.
InstaShow™ is primarily for the use of business presentation with documents such as PowerPoint, Word, Excel,
PDF, and Full HD video clips. If users have home theater wireless video display demand, please contact local agent
about BenQ WDP02 product for home entertainment usage.
23 Starting and stopping presentation
Troubleshooting
CategoryProblemCauseSolution
Web Management >
Yo ur s c re e n i s not
appearing on the
display when
pressing InstaShow
button.
The screen turns
blank or flickers
when InstaShow
Host is presenting
(power connect
through USB type A
not guaranteed with
5V 1.5A).
The system is locked.
InstaShow Button is
connecting to other
InstaShow Host.
Pressing time is not
enough.
Insufficient power
supply
Advanced Setting> Screen
Lock > Disable
InstaShow Button should be
paired again with InstaShow
Host.
Press the present key until the
LED indicator turns from green
to blue.
Change power supply of
InstaShow Host to a power
adapter.
Yo ur s c re en
The screen lags
seriously and the
audio is breaking up
sometimes.
Insufficient power
supply for InstaShow
Button. The old
laptop with USB 2.0
port may be used as
the power supply for
InstaShow Button.
Wi-Fi interference or
signal attenuation
• Make sure you use USB 3.0 as
the power supply for
InstaShow Button.
• If the USB 2.0 port is the only
option for the power supply
for InstaShow Button, try to
reduce the power
consumption of InstaShow
Button by changing Picture
Quality Mode to Low
Power in the web
management.
• Make sure the transmission
distance is within 8M and with
no obstacles.
• Restart InstaShow Host in
order to rescan the Wi-Fi 5G
channel.
• Log in the Web Management
> Wireless Network > Wi-
Fi Radio Setup > toggle the
Rescan button.
24 Troubleshooting
CategoryProblemCauseSolution
The HDMI
The message, "No
Signal", from
InstaShow Host is
shown on the
display when
InstaShow Button is
presenting.
Yo ur s cre en
connection between
your laptop and
InstaShow Button is
loose.
Your laptop cannot
detect the second
monitor.
The audio signal on
your laptop is muted.
Reconnect the HDMI cable of
InstaShow Button.
• Reconnect the USB cable of
InstaShow Button.
• Reboot your laptop.
Right click on the speaker icon
and switch off the mute.
Your screen is
shown, but your
audio is not playing
on the audio system
of the meeting
room.
The audio output of
the laptop hasn’t
been set to the
second screen
(InstaShow™) from
Change the default audio output
to the second screen
(InstaShow™) on the laptop.
the EDID of
InstaShow Button.
1. InstaShow Host will restore
the Wi-Fi connection
automatically.
2. If this fails, the LED indicator
of your Button starts blinking
red.
3. Unplug the Button from your
laptop and try again.
Your content is
removed from the
display and the LED
indicator of your
Button is blinking
The wireless
connection is lost
between InstaShow
Button and InstaShow
Host.
red.
Make sure the transmission
distance is within 8M and with
no obstacles.
Make sure InstaShow Host is
turned on.
InstaShow Button
Wi-Fi interference or
signal attenuation
InstaShow Host has
not been turned on.
The LED indicator
of InstaShow Button
is blinking red when
the power is on.
The LED indicator
of InstaShow Button
is always off.
InstaShow Host has
not paired with
InstaShow Button.
Wi-Fi interference or
signal attenuation
There is no power
supply.
InstaShow Host should pair
with InstaShow Button again.
Make sure the transmission
distance is within 8M and with
no obstacles.
Check the USB port of your
laptop. If the port fails to
function, try other USB ports.
25 Troubleshooting
CategoryProblemCauseSolution
• Make sure you use USB 3.0 as
the power supply for
InstaShow Button.
option for the power supply
for InstaShow Button, try to
reduce the power
consumption of InstaShow
Button by changing Picture
Quality Mode to Low
Power in Web Management.
InstaShow Host
Nothing is shown
on the display at all.
The display is
switched off.
The wrong input is
selected.
The display cable is
not connected
properly.
The display fails to
show InstaShow
Host’s output
resolution at 720p in
"Guild Screen" or
"Idle Screen".
InstaShow Host is in
Network Standby
Mode when network
standby function is
enabled.
InstaShow Host is in
HDMI Standby
Mode when HDMI
standby function is
enabled.
Switch on the display.
Select the correct input.
Insert the HDMI cable between
InstaShow Host and the display
device again.
Replace the display with a new
one that supports output
resolution at 720p.
Press present key of InstaShow
Button to start presentation.
Briefly press the power button
on InstaShow Host or power
on the display (connected to
InstaShow Host with an HDMI
cable). InstaShow Host will
wake up automatically.
26 Troubleshooting
InstaShow Host is
powered off.
Insufficient power
supply
Briefly press the power button
on InstaShow Host.
Change power supply of
InstaShow Host to a power
adapter.
CategoryProblemCauseSolution
The HDMI
connection between
your laptop and
InstaShow Button is
Reconnect the HDMI cable of
InstaShow Button.
loose.
Laptop problemReboot your laptop.
InstaShow Button is
shutdown.
Reconnect the USB cable of
InstaShow Button.
EDID
After connecting
InstaShow Button
to your laptop, the
second screen
(InstaShow™)
cannot be detected.
Pairing
Windows
Software
Web management
The message,
"Pairing failed", from
InstaShow Host is
shown on the
display when
InstaShow Host is
pairing with
InstaShow Button.
When presenting a
video file via Gom
Media Player, the
full-screen image is
cut into upper and
lower halves.
Cannot Log in
Laptop cannot
connect the SSID
with the correct
password by Wi-Fi.
1. Error: 004
2. InstaShow Host
has reached the
maximum number
of pairing.
Wi-Fi interference or
signal attenuation
InstaShow Button has
not entered the
pairing mode in time.
Media player
Forget the account
and password.
Laptop Wi-Fi module
cannot support
802.11 AC.
Log into the web management,
then select Pairing Status >
Delete
Delete unnecessary pairings.
Make sure the transmission
distance is within 8M and with
no obstacles.
When InstaShow Host enters
the pairing mode, InstaShow
Button should also enter the
pairing mode within two
minutes.
Use other media players to play
video files, such as Windows
Media Player.
1. Reset InstaShow Host.
2. The default log in account:
admin
3. The default log in password:
0000.
Laptop can connect InstaShow
Host with an Ethernet cable
instead of Wi-Fi connection.