Benq W1700S, HT2550, W1700 User Manual

W1700/W1700S/HT2550 Digital Projector User Manual

V 1.02

Warranty and Copyright information

Limited warranty

BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.

Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.

Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.

For other information, please visit www.BenQ.com.

Copyright 2018 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.

*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.

Patents

Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.

2 Warranty and Copyright information

Table of Contents

Warranty and Copyright information ................................................................................ 2

Important safety instructions .............................................................................................. 4

Introduction .......................................................................................................................... 7

Shipping contents ....................................................................................................................................... 7

Projector exterior view ............................................................................................................................ 8

Controls and functions.............................................................................................................................. 9

Positioning your projector ................................................................................................. 11

Choosing a location ................................................................................................................................. 11

Obtaining a preferred projected image size....................................................................................... 12

Mounting the projector .......................................................................................................................... 13

Adjusting the projected image............................................................................................................... 14

Connection .......................................................................................................................... 16

Operation ............................................................................................................................ 18

Starting up the projector ........................................................................................................................18

Using the menus ....................................................................................................................................... 20

Securing the projector ............................................................................................................................ 21

Switching input signal ...............................................................................................................................22

Shutting down the projector ................................................................................................................. 23

Direct power off ...................................................................................................................................... 23

Menu operation ................................................................................................................... 24

Menu system ..............................................................................................................................................24

PICTURE menu ..................................................................................................................................... 26

DISPLAY menu...................................................................................................................................... 30

INSTALLATION menu .....................................................................................................................31

SYSTEM SETUP: BASIC menu ..................................................................................................... 32

SYSTEM SETUP: ADVANCED menu ........................................................................................ 34

INFORMATION menu ....................................................................................................................... 35

Maintenance ........................................................................................................................ 36

Care of the projector .............................................................................................................................. 36

Lamp information ..................................................................................................................................... 36

Troubleshooting ................................................................................................................. 42

Specifications ...................................................................................................................... 43

Projector specifications ..........................................................................................................................43

Dimensions ................................................................................................................................................ 44

Timing chart............................................................................................................................................... 45

3 Table of Contents

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

1. Please read this manual before you operate your projector. Save it for future reference.

2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.

3. Refer servicing to qualified service personnel.

6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where

the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

7. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the lamp, use the blank function.

4. Always open the lens shutter (if any) or

remove the lens cap (if any) when the projector lamp is on.

5. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

8. Do not operate lamps beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause them to break on rare occasions.

4 Important safety instructions

9. Never replace the lamp assembly or any electronic components unless the projector is unplugged.

10. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.

11. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

13. Always place the projector on a level, horizontal surface during operation.

- Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp.

14. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

15. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.

12. Do not block the ventilation holes.

- Do not place this projector on a blanket, bedding or any other soft surface.

- Do not cover this projector with a cloth or any other item.

- Do not place inflammables near the projector.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

16. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

5 Important safety instructions

17. Do not place liquids near or on the projector.

3000 m

(10000 feet)

0 m

(0 feet)

Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.

18. This product is capable of displaying inverted images for ceiling mount installation.

Risk Group 2

1. According to the classification of photobiological safety of lamps and lamp systems, this product is Risk Group 2, IEC 62471-5:2015.

2. Possibly hazardous optical radiation emitted from this product.

3. Do not stare at operating lamp. May be harmful to the eyes.

4. As with any bright source, do not stare into the direct beam.

19. This apparatus must be earthed.

20. Do not place this projector in any of the following environments.

- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.

- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.

- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.

- Locations near fire alarms

- Locations with an ambient temperature above 40°C / 104°F

- Locations where the altitudes are higher than 3000 m (10000 feet).

Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.

6 Important safety instructions

Introduction

Digital Projector

Quick Start Guide

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.

Standard accessories

Projector Remote control with batteries Power cord

Quick start guide User manual CD Warranty card*

• The supplied accessories will be suitable for your region, and may differ from those illustrated.

• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.

Optional accessories

1. Spare lamp kit

2. Ceiling mount kit

3. BenQ QCast/QCast Mirror/WDP02

4. BenQ 3D glasses

Replacing the remote control batteries

1. Press and slide off the battery cover, as illustrated.

2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.

3. Slide the battery cover in until it clicks into place.

• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.

• Replace only with the same or equivalent type recommended by the battery manufacturer.

• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region.

• Never throw the batteries into a fire. There may be danger of an explosion.

• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.

7 Introduction

Projector exterior view

12 1314 15 16 1710

1. Lamp cover

2. Vent (air exhaust)

3. Adjuster feet

4. Projection lens

5. IR remote sensor

14. USB Mini-B port (for firmware upgrades)

15. RS-232 control port

16. USB Type-A port (1.5 A power supply)

17. 12V DC output terminal Triggers external devices such as an electric screen or light control, etc.

6. Lens cover

18. AC power jack

7. External control panel (See Controls and functions on page 9.)

8. Focus and Zoom rings

9. Vent (air inlet)

19. Kensington anti-theft lock slot

20. Ceiling mount holes

10. Audio input jack Audio output jack

11. RGB (PC) signal input jack

12. HDMI input port (Version 2.0)

13. HDMI input port (Version 1.4a)

8 Introduction

Controls and functions

8 9

6 7

1 2

All the key presses described in this document are available on the remote control or projector.

Projector & Remote control

1. POWER indicator light/TEMPerature warning light/LAMP indicator light (See Indicators on page 41.)

2. POWER

Toggles the projector between standby mode and on.

ON/ Off

Toggles the projector between standby mode and on.

3. OK

Confirms the selected On-Screen Display (OSD) menu item.

4. MENU

Turns on the On-Screen Display (OSD) menu.

5. BACK

Goes back to previous OSD menu, exits and saves menu settings.

6. IR remote sensor

7. Arrow keys ( , , , )

When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.

Keystone keys ( , )

Display the keystone correction page.

Vol um e ke ys /

Decrease or increase the projector volume.

8. SOURCE

Displays the source selection bar.

9. ECO BLANK

Used to hide the screen picture.

Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire.

9 Introduction

10. MODE, PIC MODE

18. DETAIL ENHANCER, LUMI EXPERT

Selects an available picture setup mode.

11. LIGHT

Turns on the remote control backlight for a few seconds. To keep the backlight on, press any other key while the backlight is on. Press the key again to turn the backlight off.

12. 3D

Displays the 3D menu.

13. LIGHT MODE

Selects a suitable lamp power from among the provided modes.

14. DYNAMIC IRIS

The function is not available with this model.

15. Keystone correction key

Displays the Keystone correction menu.

16. HDR

Displays the HDR menu.

17. CINEMAMASTER

The functions are not available with this model.

19.

Toggles projector audio between on and off.

20. Volume keys /

Decrease or increase the projector volume.

21. HDMI CEC-compatible device control keys ( Backward, Pause, Forward,

Rewind, Play, Fast forward, Stop)

The functions are not available with this model.

22. SOUND MODE

Displays the Sound Mode menu.

23. Picture quality adjustment keys (BRIGHT,

CONTRAST, SHARP, COLOR TEMP, COLOR MANAGE, GAMMA)

Display the setting bars for adjustments of the appropriate picture quality values.

Displays the CinemaMaster menu.

See CinemaMaster on page 29.

Remote control effective range

The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.

• Operating the projector from the front • Operating the projector from the top

10 Introduction

Positioning your projector

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:

• Size and position of your screen

• Electrical outlet location

• Location and distance between the projector and the rest of your equipment

You can install your projector in the following ways.

1. Front

Select this location with the projector placed on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

2. Front Ceiling

Select this location with the projector suspended upside-down from the ceiling in front of the screen. Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.

3. Rear Ceiling

Select this location with the projector suspended upside-down from the ceiling behind the screen. Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

4. Rear

Select this location with the projector placed on the table behind the screen. Note that a special rear projection screen is required.

After turning on the projector, go to INSTALLATION > Projector Position and press / to select a setting.

11 Positioning your projector

Obtaining a preferred projected image size

Projection distance

Center of lens

Screen16:9 Screen diagonal

Vertical o f f s e t

The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.

Projection dimensions

• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio

Screen size Distance from screen (mm)

Diagonal

Inch mm

30 762 374 664 976 1073 1169 37 40 1016 498 886 1302 1430 1559 50 50 1270 623 1107 1627 1788 1948 62 60 1524 747 1328 1953 2145 2338 75 70 1778 872 1550 2278 2503 2727 87 80 2032 996 1771 2603 2860 3117 100

90 2286 1121 1992 2929 3218 3507 1 12 100 2540 1245 2214 3254 3575 3896 125 110 2794 1370 2435 3580 3933 4286 137 120 3048 1494 2657 3905 4290 4676 149 130 3302 1619 2878 4231 4648 5065 162 140 3556 1743 3099 4556 5005 5455 174 150 3810 1868 3321 4881 5363 5844 187 160 4064 1992 3542 5207 5720 6234 199 170 4318 2117 3763 5532 6078 6624 212 180 4572 2241 3985 5858 6436 7013 224 190 4826 2366 4206 6183 6793 7403 237 200 5080 2491 4428 6509 7151 7793 249 210 5334 2615 4649 6834 7508 8182 262 220 5588 2740 4870 7159 7866 8572 274 230 5842 2864 5092 7485 8223 8961 286 240 6096 2989 5313 7810 8581 9351 299 250 6350 3113 5535 8136 8938 9741 311 260 6604 3238 5756 8461 9296 10130 324 270 6858 3362 5977 8787 9653 10520 336 280 7112 3487 6199 9112 10011 10910 349 290 7366 3611 6420 9437 10368 11299 361 300 7620 3736 6641 9763 10726 11689 374

H (mm) W (mm)

For example, if you are using a 120-inch screen, the recommended projection distance is 4290 mm.

Min length

(max.

zoom)

Average

Max length

(min.

zoom)

Ver t ic a l o f fs e t ( m m)

If your measured projection distance is 500 cm, the closest match in the "Distance from screen (mm)" column is 5005 mm. Looking across this row shows that a 140'' (about 3.6 m) screen is required.

12 Positioning your projector

• To optimize your projection quality, we suggest doing the projection by following the values in the non-gray cells.

238.12

83.48

168.69

21.51

Ceiling mount screw: M4 (Max L = 25 mm; Min L = 20 mm)

Unit: mm

The values in the gray cells are for reference only.

• All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

Mounting the projector

If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws.

Before mounting the projector

• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.

• BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the mounting bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.

• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury.

• Take necessary procedures to prevent the projector from falling off such as during an earthquake.

• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit.

• Consider the surrounding temperature where the projector is ceiling mounted. If a heater is used, the temperature around the ceiling may be higher than expected.

• Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off.

• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.

Ceiling mount installation diagram

13 Positioning your projector

Adjusting the projected image

Adjusting the projection angle

If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image becomes trapezoidal. You can screw the adjuster feet to fine-tune the horizontal angle.

To retract the feet, screw the adjuster feet in a reverse direction.

Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes.

Auto-adjusting the image

In some cases, you may need to optimize the picture quality. To do this, go to the DISPLAY > PC Tuning menu and select Auto. Within 3 seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and Clock to provide the best picture quality.

The current source information will be displayed in the corner of the screen for 3 seconds.

This function is only available when PC signal (analog RGB) is selected.

Fine-tuning the image size and clarity

1. Adjust the projected image to the size that you need using the zoom ring.

2. Sharpen the image by rotating the focus ring.

Correcting keystone

Keystoning refers to the situation where the projected image becomes a trapezoid due to angled projection.

• To automatically correct this:

1. Press / on the projector or / / on the remote control.

2. After the Keystone correction page appears, press and hold the MODE key on the projector for 2 seconds to automatically correct the keystoning problem.

• To manually correct this:

1. Press / on the projector or / / on the remote control.

14 Positioning your projector

2. After the Keystone correction page appears, press / to correct keystoning at the top of the

Press /.

image. Press / to correct keystoning at the bottom of the image.

15 Positioning your projector

+ 33 hidden pages