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Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose.
Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time
in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
War ra nt y
BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be
defective within the warranty period, BenQ’s only obligation and your exclusive remedy shall be replacement of
any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you
purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance with
BenQ’s written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature
in-between 0
environment
country to country.
For other information, please visit www.BenQ.com.
°C and 40°C, altitude lower than 10000 feet, and avoiding to operate the projector in a dusty
. This warranty gives you specific legal rights, and you may have other rights which vary from
2Copyright
Table of contents
Safety, regulatory and legal information ........................................................... 5
FCC statement (for United States users) ....................................................................5
EEC statement (for European users) ..........................................................................5
MIC statement .............................................................................................................5
Thank you for your purchase of this quality BenQ video projector! It has been designed to provide you with an
enjoyable home theater viewing experience. For the best results, please read this manual through carefully as it
is your guide through the control menus and operation.
FCC statement (for United States users)
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation.
CLASS B: This equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the distance between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
— Consult the dealer or an experienced radio/TV technician for help.
EEC statement (for European users)
This machine was tested against the 89/336/EEC (European Economic Community) for EMC (Electro
Magnetic Compatibility) and fulfills these requirements.
MIC statement
B class equipment (Household purpose info/telecommunications equipment)
As this equipment has undergone EMC registration for household purpose, this product can be used in any area
including residential areas.
Moisture condensation
Never operate the projector immediately after moving it from a cold location to a hot location. When the
projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts. To
prevent the projector from possible damage, do not use the projector for at least 2 hours when there is a sudden
change in temperature.
Avoid volatile liquid
Do not use volatile liquids, such as insecticide or some types of cleaner, near the projector. Do not have rubber
or plastic products touching the projector for a long time. They will leave marks on the finish. If cleaning with a
chemically treated cloth, be sure to follow the cleaning product’s safety instructions.
Disposal
This product contains the following materials which are harmful to human bodies and environment.
• Lead, which is contained in solder.
• Mercury, which is used in the lamp.
To dispose of the product or used lamps, consult your local environment authorities for regulations.
English
Safety, regulatory and legal information
5
English
Safety instructions
Your BenQ projector is designed and tested to meet the latest standards for safety of information technology
equipment. However, to ensure safe use of this product, it is important that you follow the instructions
mentioned in this manual and marked on the product.
Safety instructions
1.Please read this user manual before you operate
your projector. Keep this manual in a safe place
for future reference.
2.Always place the projector on a level, horizontal
surface during operation.
- Do not place the projector on an unstable cart,
stand, or table as it may fall and be damaged;
4.Do not place the projector in any of the
following environments:
- space that is poorly ventilated or
confined. Allow at least 50 cm clearance
from walls and free flow of air around
the projector;
- locations where temperatures may
become excessively high, such as the
inside of a car with all windows closed;
- locations where excessive humidity,
dust, or cigarette smoke may
contaminate optical components,
shortening the projector’s lifespan and
darkening the screen;
- Do not place inflammables near the projector;
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back.
3.This projector is capable of displaying inverted
images for ceiling mount installation. Use only
BenQ’s Ceiling Mounting Kit for mounting.
6
Safety, regulatory and legal information
- locations near fire alarms;
- locations with an ambient temperature
above 40°C/104°F;
- locations where altitude is higher than
3050 meters/10000 feet above sea
level.
6000
~
10000
feet
Safety instructions (continued)
5.Do not block the ventilation holes while the
projector is on (even in standby mode):
- Do not cover the projector with any item;
- Do not place the projector on a blanket,
bedding or any other soft surface.
6.In areas where the mains power supply
voltage may fluctuate by ±10 volts, it is
recommended that you connect your
projector through a power stabilizer, surge
protector or uninterruptible power supply
(UPS) as appropriate to your situation.
English
9.Do not look straight into the projector lens
during operation. It may harm your sight.
10. Do not operate the projector lamp beyond the
rated lamp life. Excessive operation of lamps
beyond the rated life could cause a lamp to
break on rare occasions.
7.Do not step on the projector or place any
objects upon it.
8.Do not place liquids near or on the projector.
Liquids spilled into the projector will void your
warranty. If the projector does become wet,
disconnect it from the power point and call
BenQ to have the projector repaired.
11. The lamp becomes extremely hot during
operation. Allow the projector to cool for
approximately 45 minutes prior to removing
the lamp assembly for replacement.
Safety, regulatory and legal information
7
English
Safety instructions (continued)
12. Never attempt to replace the lamp assembly
until the projector has cooled down and is
unplugged from the power supply.
13. When you think service or repair is required,
take the projector only to a suitably qualified
technician.
14. Do not attempt to disassemble this projector.
There are dangerous high voltages inside
which may cause death if you should come
into contact with live parts. The only user
serviceable parts are the lamp, cable panelconnector cover, and air filters which have
their own removable covers or access
panels. See pages 32- 34.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified
professional service personnel.
15. Do not store the projector on end vertically.
Doing so may cause the projector to fall over,
causing injury or resulting in damage.
8
Safety, regulatory and legal information
Overview
Shipping contents
The projector is shipped with the cables required for connection to video equipment. Some of the items may
not be available depending on your region of purchase. Please check with your place of purchase.
Some of the accessories may vary from region to region.
3
2
W10000
1
ENTER
C
T
W
1
0
0
0
0
English
ProjectorCable panel-connector
cover
Remote
control
BatteriesUser
manual
Wa rr a nt y
card
US (110V) EU (220V)UK (240V)
Dust filter Component Video cablePower cable3-2 power
adaptor
Safety
manual
Remote control batteries
1. To open the battery cover, turn the remote
control over to view its back, push on the
finger grip on the cover and slide it down in
the direction of the arrow as illustrated. The
cover will slide off.
2. Remove any existing batteries (if necessary)
and install two new AAA batteries observing
the battery polarities as indicated in the base of the battery compartment. Positive (+) goes to positive and
negative(-) goes to negative.
3. Refit the cover by aligning it with the case and sliding it back up into position. Stop when it clicks into place.
Notes on handling batteries
• Do not mix old batteries with new ones, or mix different types of batteries.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen,
bathroom, sauna, sunroom, or in a closed car.
• Dispose of used batteries according to the battery manufacturer’s instructions and local environment
regulations for your region.
• If the remote control will not be used for an extended period of time, remove the batteries to avoid damage
to the control from possible battery leakage.
Overview
9
English
BenQ W10000/W9000 projector features
• Full HD compatible
The projector is compatible with Standard Definition TV (SDTV) 480i, 480p, 576i, 576p, and High
Definition TV (HDTV) 720p, 1080i and 1080p formats, with the 1080p format providing a true 1:1
image reproduction.
• Highest picture quality
The projector provides excellent picture quality due to its high resolution, excellent home theater
brightness, super high contrast ratio, vivid color and rich gray-scale reproduction.
• Super-high contrast ratio
This projector utilizes a motorized IRIS control lens to achieve a super-high contrast ratio.
• Vivid color reproduction
This projector features an 8-segment color wheel to produce realistic color depth and range unattainable
with lesser segment color wheels.
• Rich gray-scale
When viewed in a darkened environment, the automatic gamma control provides excellent gray-scale
display which reveals details in shadows and in night or darkened scenes.
• Dynamic performance
This model projector features a refresh rate of up to 300 Hz which provides excellent dynamic
performance and eliminates the 'color flicker' or 'rainbow effect' associated with DLP projectors.
• Extra-low noise operation
This projector's unique cooling system design prevents unnecessary fan noise, and is rated at less than
25dB in normal mode and a low 23 dB when in Whisper mode.
• Motorized lens shift, focus and zoom
The remote control can be used to adjust vertical lens shift, picture focus, and picture zoom size, all from
the comfort of your armchair, which is particularly useful if the projector has been ceiling mounted and
accessibility to its panel controls is difficult or awkward.
• Wide variety of inputs and video formats
The projector supports a wide variety of inputs for connection to your video and PC equipment,
including component video, S-Video, and composite video, as well as HDMI, RGBHD, and an output
trigger for connection to automated screen and environment lighting systems.
• ISF certified calibration control
To reach a higher standard of performance, the projector incorporates ISF NIGHT and ISF DAY mode
settings in its OSD menus, which requires professional calibration service from authorized ISF installers.
• Panamorph compatible
The projector is compatible with Panamorph lenses that allow you to convert 16:9 projectors to 2.35:1
aspect ratio.
10
Overview
Projector exterior view
Front and upper side view
W
10
0
00
Rear view
9
Under and side view
13
1. Rear IR sensor
1
2. Control panel (See page 12 for detailed
2
3
4
5
6
7
8
information.)
3. Focus and Zoom adjustment
4. Indicator lights
5. Dust filter grill (cool air intake)
6. Front IR sensor
7. Projection lens
8. Vent (heated air exhaust)
9. Connector panel (see below for details)
10. Main AC power switch
11. Power cable socket
10
11
English
13
Connector panel
See page 17 for connection details.
16
Y
B/CB
P
P
R/CR
B/CB
R/P
R/CR
H
20
19
1517 18
HDHI
G/Y
B/P
V
VIDEO
12V TRIGGER
21 22
1212
S-VIDEO
RS-232
14
12. Adjustable feet
13. Ceiling mounting holes
14. Kensington lock slot
15. HDMI port
16. Component Video inputs (RCA)
support Y/P
17. Composite Video input (RCA)
18. S-Video input (mini 4-pin DIN)
19. Component video inputs (BNC)
support Y/P
20. RGB High Definition inputs (BNC)
supports RGBHV video or PC signal
21. 12VDC output terminal
Used by the service personnel of the accessories you
purchased like electric screen or others.
22. RS-232C port for wired remote control
B/PR or Y/CB/CR video signal
B/PR, Y/CB/CR, or RGB video signal
Overview
11
English
Controls and functions
Control panel
1
2
3
4
5
8
11
12
1. POWER indicator light
Lights up or flashes when the projector is operating.
See page 35 for details.
2. TEMPerature warning light
Lights up or flashes if the projector’s temperature
becomes too high. See page 35 for details.
3. LAMP indicator light
Lights up or flashes when the projector lamp has
developed a problem. See page 35 for details.
4. ZOOM-In / Up-arrow (c) button
Performs the same action as the Zoom and rightarrow buttons on the remote control.
Enlarges the size of the projected image.
When the on-screen menu is activated, moves the
selection upwards.
5. FOCUS-In / Left-arrow (e) button
Performs the same action as the Focus and Left-arrow
buttons on the remote control.
Adjusts the focus of the projected image.
Moves the focal point closer to the projector.
When the on-screen menu is activated, moves the
selection to the left.
6. FOCUS-Out / Right-arrow (f) button
Performs the same action as the Focus and Rightarrow buttons on the remote control.
Adjusts the focus of the projected image.
Moves the focal point farther from the projector.
When the on-screen menu is activated, moves the
selection to the right.
6
7
9
10
13
7. ZOOM Out / Down-arrow (d)button
Performs the same action as the Zoom and
Left-arrow buttons on the remote control.
Reduces the size of the projected image.
When the on-screen menu is activated, moves
the selection downwards.
8. POWER button
Performs the same action as the Power button
on the remote control.
Toggles the projector between standby and on.
When the projector is in standby, press once to
turn the projector on.
When the projector is on, press twice to turn
the projector to standby.
See pages 19, 23 and 35 for details.
9. MENU / EXIT button
Performs the same action as the Menu and Exit
buttons on the remote control.
Turns on the On-Screen Display (OSD) menu.
When the on-screen menu is activated, exits
and saves the menu settings.
10. SOURCE / ENTER button
Performs the same action as the source
selection (COMP1, COMP2, VIDEO, HDMI,
RGB HD, SVIDEO) and Enter buttons on the
remote control.
Switches sequentially through input sources.
When the on-screen menu is activated, opens
the currently selected menu item.
See page 25 for details.
11. MEMORY button
Performs the same action as the USER, ISF
NIGHT, ISF DAY, and DEFAULT buttons on
the remote control.
Sequentially recalls video memory.
See page 23 for details.
12. LENS SHIFT (-) down
Performs the same action as the Lens and
Down-arrow buttons on the remote control.
Adjusts the motorised vertical lens by moving
the image downwards on the screen in relation
to the orientation of the projector.
13. LENS SHIFT (+) up
Performs the same action as the Lens and Uparrow buttons on the remote control.
Adjusts the motorised vertical lens shift by
moving the image upwards on the screen in
relation to the orientation of the projector.
12
Overview
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