Benq W100 User Manual
W100 Digital Projector
Home Entertainment Series
User’s Manual
Table of cont e n t s
Safety, regulatory and legal information.............................................................3
Safety instructions ..................................................................................... 3
Regulatory and legal information ............................................................. 6
Introduction .........................................................................................................7
Projector features ...................................................................................... 7
Shipping contents....................................................................................... 8
Projector exterior view............................................................................... 9
Controls and functions .............................................................................. 10
Positioning your projector...................................................................................12
Choosing a location ................................................................................... 12
Safety instructions for ceiling mounting of the projector........................ 13
Obtaining a preferred projected image size .............................................13
Connection ...........................................................................................................17
Connecting Video source devices ............................................................. 17
Operation..............................................................................................................23
Start up ....................................................................................................... 23
Switching input signal ............................................................................... 23
Adjusting the projected image................................................................... 24
Operating in a high altitude environment ................................................ 26
Personalizing the projector menu display ................................................ 26
Optimizing the image................................................................................. 27
Shutting down the projector...................................................................... 30
Menu operation ......................................................................................... 30
Maintenance .........................................................................................................37
Care of the projector ................................................................................. 37
Lamp information ......................................................................................38
Troubleshooting ...................................................................................................43
Specifications ........................................................................................................44
Projector specifications ............................................................................. 44
Dimensions ................................................................................................ 44
Timing chart ............................................................................................... 45
Warranty...............................................................................................................46
Limited warranty .......................................................................................46
Notices ..................................................................................................................47
Copyright ................................................................................................... 47
Disclaimer .................................................................................................. 47
2 Table of contents
Safety, regulatory and legal information
Thank you for your purchase of this quality BenQ video projector! It has been designed to provide you with a
home theater viewing experience. For the best result, please read this manual carefully as it is your best guide to
the control menus and product operation.
Safety instructions
Your BenQ projector is designed and tested to meet the latest standards for safety of information technology
equipment. However, to ensure safe use of this product, it is important that you follow the instructions
mentioned in this manual and marked on the product.
Safety instructions
1. Please read this user’s manual before you
operate your projector. Keep this manual in a
safe place for future reference.
2. Do not look straight into the projector lens
during operation. The intense light beam may
harm your sight.
4. In areas where the mains voltage may fluctuate
or cut out, it is recommended that you connect
your projector through a power stabilizer, surge
protector or uninterruptible power supply
(UPS) as appropriate to your situation.
5. The lamp becomes extremely hot during
operation. Allow the projector to cool for
approximately 45 minutes prior to removing the
lamp assembly for replacement.
3. When you think service or repair is required,
take the projector only to a suitably qualified
technician.
6. Always open the lens shutter or remove the lens
cap before switching the projector lamp on.
Safety, regulatory and legal information
3
Safety Instructions (continued)
7. Never replace the lamp assembly until the
projector has cooled down and is unplugged
from the power supply.
8. Do not attempt to disassemble this projector.
There are dangerous high voltages inside which
may cause death if you should come into
contact with live parts. The only user
serviceable part is the lamp which has its own
cover.
Under no circumstances should you ever undo
or remove any other covers. Refer servicing
only to suitably qualified professional service
personnel.
10. Do not place this projector in any of the
following environments.
- space that is poorly ventilated or confined.
Allow at least 50 cm clearance from walls and
free flow of air around the projector;
- locations where temperatures may become
excessively high, such as the inside of a car with
all windows rolled up;
- locations where excessive humidity, dust, or
cigarette smoke may contaminate optical
components, shortening the projector’s
lifespan and darkening the image;
9. Do not block the ventilation holes while the
projector is on (even in standby mode):
- Do not cover the projector with any item;
- Do not place this unit on a blanket, bedding or
any other soft surface;
- Do not place inflammables near the projector.
If the ventilation holes are seriously obstructed,
overheating inside the unit may result in a fire.
- locations near fire alarms;
- locations with an ambient temperature above
40°C / 104°F;
- locations where the altitudes are higher than
3050 meters/ 10000 feet above sea level.
10000
feet
11. When the projector is under operation, you
may sense some heated air and odor from its
ventilation grill. It is a normal phenomenon
and not a product defect.
4
Safety, regulatory and legal information
Safety Instructions (continued)
12. Always place the unit on a level, horizontal
surface during operation.
- Do not place this product on an unstable cart,
stand, or table. The product may fall, sustaining
serious damage.
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back. Using the unit when it is
not fully horizontal may cause a malfunction of,
or damage to, the lamp.
15. Do not step on the projector or place any objects
upon it. Besides probable physical damage to the
projector, doing so may result in accidents and
possible injury.
16. Do not block the projection lens with any objects
when the projector is under operation as this
could cause the objects to become heated and
deformed or even cause a fire.
17. Do not place liquids near or on the projector.
Liquids spilled into the projector will void your
warranty. If the projector does become wet,
disconnect it from the power supply’s wall socket
and call BenQ to have the projector
repaired.
13. Do not store the projector on end vertically.
Doing so may cause the unit to fall over, causing
injury or resulting in damage.
14. This product is capable of displaying inverted
images for ceiling mount installation. Use only
BenQ’s Ceiling Mount Kit for mounting.
18. Do not operate the projector lamp beyond the
rated lamp life. Excessive operation of lamps
beyond the rated life could cause them to break
on rare occasions.
Safety, regulatory and legal information
5
Moisture condensation
Never operate the projector immediately after moving it from a cold location to a hot location. When the
projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts. To
prevent the projector from possible damage, do not use the projector for at least 2 hours after a sudden change in
temperature.
Avoid using volatile liquids
Do not use volatile liquids, such as insecticide or some types of cleaner, near the projector. Do not leave rubber or
plastic products touching the projector for a long time. They will leave marks on the finish. When cleaning, be
sure to follow the cleaning product’s safety instructions.
Disposal
This product contains the following materials which are harmful to humans and the environment.
• Lead, which is contained in solder.
• Mercury, which is used in the lamp.
To properly dispose of the product or used lamps, consult your local environmental authority for advice.
Regulatory and legal information
FCC statement
CLASS B: This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the distance between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
EEC statement
This machine was tested against the 89/336/EEC (European Economic Community) for EMC (Electronic
Magnetic Compatibility) and fulfills these requirements.
MIC statement
B class equipment (Household purpose info/telecommunications equipment)
This equipment has undergone EMC registration for household purpose, and can be used in any area including
residential area.
WEEE directive
Disposal of Waste Electrical and Electronic Equipment by users in private households in the European Union.
This symbol on the product or on the packaging indicates that this can not be disposed of as
household waste. You must dispose of your waste equipment by handling it over to the
applicable take-back scheme for the recycling of electrical and electronic equipment. For more
information about recycling of this equipment, please contact your city office, the shop where
you purchased the equipment or your household waste disposal service. The recycling of
materials will help to conserve natural resources and ensure that it is recycled in a manner that
protects human health and environment.
6
Safety, regulatory and legal information
Introduction
Projector features
The projector integrates high-performance optical engine projection and a user-friendly design bringing you
an enjoyable home viewing experience.
• Compact and portable unit
• High quality manual zoom lens
• Ability to display 16.7 million colors
• Multi-language on-screen menus
• 10 sets of preset application mode
• 7-segment color wheel
• 25dB Noise Level in Economic Mode
• Native 16:9 aspect ratio
• 2 sets of Component Video sockets allowing a second Component Video device to remain connected and
standing by so that it can be readily selected without swapping cables
• A DVI connector with HDCP function making digital viewing quality possible
• The apparent brightness of the projected image will vary depending on the ambient lighting
conditions, selected input source contrast/brightness settings, and is directly proportional to
projection distance.
• The lamp brightness will decline over time and may vary within the lamp manufacturers
specifications. This is normal and expected behavior.
Introduction
7
Shipping contents
The projector is shipped with the cables required for connection to a PC and to video equipment. Carefully
unpack and verify that you have all of the items shown below. If any of these items are missing, please contact
your place of purchase.
Standard accessories
The supplied accessories will be suitable for your region, and may differ from those illustrated.
C
T
PU
SH
W100
Projector Soft carry case
User’s
manual
Quick start
guide
User ’s m anual CDRemote control
with batteries
Cleaning cloth Audio cable Component Video cable Power cord S-Video cable Video cable
Optional accessories
1. Spare lamp kit
2. Ceiling mount kit
3. DVI cable
4. Component Video to VGA (D-sub) adaptor cable
Remote control batteries
1. To open the battery cover, turn the remote control
over to view its back, push on the finger grip on the
cover and slide it down in the direction of the arrow
as illustrated. The cover will slide off.
2. Remove any existing batteries (if necessary) and
install two new AAA batteries observing the battery
polarities as indicated in the base of the battery compartment. Positive (+) goes to positive and negative(-)
goes to negative.
3. Refit the cover by aligning it with the case and sliding it back up into position. Stop when it clicks into place.
Notes on handling batteries
• Do not mix old batteries with new ones, or mix different types of batteries.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen,
bathroom, sauna, sunroom, or in a closed car.
• Dispose of used batteries according to the battery manufacturer’s instructions and local environment
regulations for your region.
• If the remote control will not be used for an extended period of time, remove the batteries to avoid damage to
the control from possible battery leakage.
8
Introduction
Projector exterior view
Front / upper side
1
2
3
4
5
PUSH
6
7
1. External control panel
(See "Projector" on page 10 for detailed
information.)
2. Ventilation grill
3. Projection lens
4. Front adjuster button
5. Lens cap
6. Focus ring and Zoom ring
7. Front IR remote sensor
Rear side
Refer to "Connection" on page 17 for more information on making connections to various equipment.
11 14 15 16 17 18
10
9
8
12 13
19
8. Rear adjuster foot
9. AC power cord inlet
10. Kensington anti-theft lock slot
11. RS232 control port
12. Component 1
supports YPbPr, or YCbCr video signal
13. Component 2
supports YPbPr, or YCbCr video signal
Lower side
20
21
14. DVI-I socket
supports DVI-D video signal and DVI-A PC
signal
15. Video socket
16. S-Video socket
17. Audio socket
18. IR remote sensor
19. Speaker
20. Front adjuster foot
21. Lamp cover
22. Rear adjuster foot
22
Introduction
9
Controls and functions
Projector
13
14
7
8
1
9
2
3
I
1. Power (See "Start up" on page 23 and "1.
Selecting the aspect ratio" on page 27 for details.)
Toggles the projector between standby mode and
on. When the projector is in standby, press once to
turn the projector on.
When the projector is on, press twice to turn the
projector to standby.
2. ASPECT (See "1. Selecting the aspect ratio" on
page 27 for details.)
Selects an image aspect ratio to suit the input
signal.
3. MODE (See "Application Mode" on page 32 for
details.)
Depending upon which input signal is selected,
there are several picture setup options available.
4. SOURCE (See "Switching input signal" on page 23
for details.)
Sequentially selects the input signal Video, SVideo, DVI-A, DVI-D, Component Video 1,
Component Video 2.
5. AUTO (See "Auto-adjusting the image" on page
24 for details.)
Automatically determines the best picture timings
for the displayed image. This function only works
when a computer source is connected.
12
11
or
6. Lamp indicator light (See "Indicators" on
page 41 for details.)
Indicates the status of the lamp. Lights up
or flashes when the lamp has developed a
problem.
7. Temperature warning light (See "Indica-
tors" on page 41 for details.)
6
5
10
4
Flashes red if the projector’s temperature
becomes too high.
8. Power indicator light (See "Indicators" on
page 41 for details.)
Lights up or flashes when the projector is
under operation.
9. Keystone / Left
10. Keystone / Right (See "Correcting
keystone" on page 25 for details.)
When the on-screen menu is not activated,
#9 and #10 function as Keystone
correction hot keys.
11. MENU (See "Using the menus" on
page 30 for details.)
Turns on the on-screen display control
menu.
12. EXIT
Exits and saves the menu settings.
When the on-screen menu is activated, the
#9 to #12 buttons are used as directional
arrows to select the desired menu items
and to make adjustments.
13. Focus ring (See "Fine-tuning the image
size and clarity" on page 24 for details.)
Adjusts the focus of the projected image.
14. Zoom ring (See "Fine-tuning the image
size and clarity" on page 24 for details.)
Adjusts the size of the image.
10
Introduction
Remote control
I
1. POWER (See "Start up" on page 23 and "Shutting down the
1
2
3
4
5
9
6
7
8
7. Picture quality adjustment buttons (See "3. Other adjustments" on page 28 for details.)
8. KEYSTONE buttons (See "Correcting keystone" on page 25 for details.)
Press to reduce the upper portion of the image. Press to reduce the lower portion of the image.
9. DEFAULT
Returns all settings to the factory preset values.
10. LIGHT
Turns on the remote control backlight for about 10 seconds. Pressing any other button while the
backlight is on keeps the backlight on for a further 10 seconds. Press the Light button again to turn the
backlight off.
C
T
10
projector" on page 30 for details.)
Toggles the projector between standby mode and on.
When the projector is in standby, press once to turn the projector
on. When the projector is on, press twice to turn the projector to
standby.
2. Source buttons (See "Switching input signal" on page 23 for details.)
Selects an input signal to display on the projector.
3. Aspect buttons (See "1. Selecting the aspect ratio" on page 27 for
details.)
Selects an image aspect ratio to suit the input signal.
4. AUTO (See page "Auto-adjusting the image" on page 24 for details.)
Automatically determines the best picture timings for the displayed
image. This function only works when a computer source is
connected.
5. MODE (See page "2. Selecting an application mode" on page 28 for
details.)
Depending upon which input signal is selected, there are several
picture setup options available.
6. MENU and directional buttons ( / / / ) (See page "Using the
menus" on page 30 for details.)
Press MENU to turn the on-screen menu on.
Press the directional arrow buttons to select the desired menu items
and make adjustments.
Exit and saves menu settings by pressing MENU again.
Remote control operation
Make sure that there is nothing positioned between the remote control and the IR sensors on the projector that
might obstruct the infra-red beam from the remote control reaching the projector. The effective range of the
remote control is up to 8 meters, at an angle within 45 degrees of the IR beam.
Always aim straight at the projector, however most screens will also reflect the IR beam to the projector.
up to 8m
Introduction
11
Positioning your projector
Choosing a location
Your projector is designed to be installed in one of four possible installation locations:
1. Floor in front of screen;
2. Ceiling in front of screen;
3. Floor at rear of screen;
4. Ceiling at rear of screen.
Your room layout or personal preference will dictate which installation location you select. Take into
consideration the size and position of your screen, the location of a suitable power outlet, as well as the location
and distance between the projector and the rest of your equipment.
1. Floor front
Select this location with the projector placed near the
floor in front of the screen. This is the most common
way to position the projector for quick setup and
portability.
2. Ceiling front
Select this location with the projector suspended
upside-down from the ceiling in front of the screen.
Purchase the BenQ Projector Ceiling Mounting Kit
from your dealer to mount your projector on the
ceiling.
Set in the Advance > Mirror menu after you turn
the projector on.
3. Floor rear
Select this location with the projector placed near the
floor behind the screen.
Note that a special rear projection screen is required.
Set in the Advance > Mirror menu after you turn
the projector on.
4. Ceiling rear
Select this location with the projector suspended
upside-down from the ceiling behind the screen.
Note that a special rear projection screen and the
BenQ Projector Ceiling Mounting Kit are required for
this installation location.
Set in the Advance > Mirror menu after you turn
the projector on.
12
Positioning your projector
Safety instructions for ceiling mounting of the projector
We want you to have a pleasant experience using your BenQ projector, so we need to bring this safety matter to
your attention to prevent damage to person and property.
If you intend to mount your projector on the ceiling, we strongly recommend that you use a proper fitting
BenQ projector ceiling mount kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from
the ceiling due to an improper attachment through the use of the wrong gauge or length screws.
You can purchase a BenQ projector ceiling mount kit from the place you purchased your BenQ projector. BenQ
recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely
to both the Kensington lock slot on the projector and the base of the ceiling mount bracket. This will perform
the secondary role of restraining the projector should its attachment to the mounting bracket become loose.
Obtaining a preferred projected image size
The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the
projected image size.
The maximum (native) resolution of the projector is 854 x 480 pixels, which is a 16 to 9 aspect ratio (expressed
as 16:9). A 4:3 aspect image source will display in the horizontal center of the projected image, resulting in a
pillarbox display (with unlit vertical areas—black bars—on either side of the projected image) as illustrated.
16:9 aspect image in a 16:9 aspect display area 4:3 aspect image in a 16:9 aspect display area
The projector should always be placed horizontally level (like flat on a table), and positioned directly
perpendicular (90° right-angle square) to the horizontal centre of the screen. This prevents image distortion
caused by angled projections (or projecting onto angled surfaces).
The modern digital projector does not project directly forward (like older style reel-to-reel film projectors did).
Instead, digital projectors are designed to project at a slightly upward angle above the horizontal plane of the
projector. This is so that they can be readily placed on a table and will project forward and upwards onto a
screen positioned so that the bottom edge of the screen is above the level of the table (and everyone in the room
can see the screen).
If the projector is mounted on a ceiling, it must be mounted upside-down so that it projects at a slightly
downward angle. See "Safety instructions for ceiling mounting of the projector" for details.
You can see from the diagram on page 15, that this type of projection causes the bottom edge of the projected
image to be vertically offset from the horizontal plane of the projector. When ceiling mounted, this refers to the
top edge of the projected image.
If the projector is positioned further away from the screen, the projected image size increases, and the vertical
offset also increases proportionately.
When determining the position of the screen and projector, you will need to account for both the projected
image size and the vertical offset dimension, which are directly proportional to the projection distance.
BenQ has provided separate tables of dimensions for both 16:9 and 4:3 screen ratios to assist you in
determining the ideal location for your projector on pages 15 and 16. There are two dimensions to consider, the
perpendicular horizontal distance from the centre of the screen (projection distance), and the vertical offset
height of the projector from the horizontal edge of the screen (offset).
Positioning your projector
13
How to determine the position of the projector for a given screen size
1. Determine the aspect ratio of your screen, (16:9 or 4:3)? If you have a 16:9 screen, refer to "Installation for a
16:9 ratio screen" on page 15. If you have a 4:3 screen, refer to "Installation for a 4:3 ratio screen" on page
16.
2. Select your screen size.
3. Refer to the table and find the closest match to your screen size in the left columns labelled 'Screen
Diagonal' Using this value, look across this row to the right to find the corresponding average distance from
screen value in the column labelled 'Average'. This is the projection distance.
4. On that same row, look across to the right column and make note of the vertical Offset value. This will
determine the final vertical offset placement of the projector in relation to the edge of the screen.
5. The recommended position for the projector is aligned perpendicular to the horizontal centre of the screen,
at the distance from the screen determined in step 2 above, and offset by the value determined in step 3
above.
For example, if you are using a 120 inch screen with 16:9 aspect ratio, the average projection distance is 4829 mm
and with a vertical offset of 244 mm.
If you place the projector in a different position (to that recommended), you will have to tilt it down or up to
center the image on the screen. In these situations, some image distortion will occur. Use the Keystone function
to correct the distortion. See "Correcting keystone" on page 25 for keystone correction.
How to determine the recommended screen size for a given distance
This method can be used for situations where you have purchased this projector and would like to know what
screen size will fit in your room.
The maximum screen size is limited by the physical space available in your room.
1. Determine the aspect ratio of your screen, (16:9 or 4:3)? If you have a 16:9 screen, refer to "Installation for a
16:9 ratio screen" on page 15. If you have a 4:3 screen, refer to "Installation for a 4:3 ratio screen" on page
16.
2. Measure the distance between the projector and where you want to position the screen. This is the
projection distance.
3. Refer to the table and find the closest match to your measurement in the average distance from screen
column labelled 'Average'. Check that your measured distance is between the min and max distances listed
on either side of the average distance value.
4. Using this value, look across that row to the left to find the corresponding screen diagonal listed in that row.
That is the projected image size of the projector at that projection distance.
5. On that same row, look across to the right column and make note of the vertical Offset value. This will
determine the final placement of the screen in relation to the horizontal plane of the projector.
For example, if you have a 4:3 aspect screen and your measured projection distance was 4.8m (4800mm), the
closest match in the Average column is 4851mm. Looking across this row shows that a 2500mm (2.5m) screen is
required. If you can only obtain imperial sized screens, the listed screen sizes on either side of the 2.5m screen are
the 8' and 9' screens.
Checking the min. and max. projection distance values for these screen sizes, indicates that the 4.8m measured
projection distance will fit the 2.5m and 8' screens. The projector can be adjusted (using the zoom control) to
display on these different screen sizes at that projection distance. Be aware that these different screens have
different vertical offset values.
14
Positioning your projector
Installation for a 16:9 ratio screen
Ceiling Installation
Diagonal
Offset
Projection Distance
Height
Ceiling
Center of the lens
Screen
Floor Installation
Diagonal
Screen
Center of the lens
Height
Offset
Projection Distance
16:9 Screen Diagonal Distance from Screen in mm
Feet Inches mm
4 48 1219 1800 1931 2063 97
5 60 1524 2250 2414 2578 122
6 72 1829 2700 2897 3094 146
7 84 2134 3150 3380 3610 171
8 96 2438 3600 3863 4125 195
9 108 2743 4050 4346 4641 219
10 120 3048 4500 4829 5157 244
12 144 3658 5401 5794 6188 292
15 180 4572 6751 7243 7735 365
18 216 5486 8101 8692 9282 438
25 300 7620 11251 12072 12892 609
Min. length (with
max. zoom)
1500 2215 2376 2538 120
2000 2953 3168 3384 160
2500 3691 3960 4230 200
3000 4430 4753 5076 240
3500 5168 5545 5921 280
4000 5906 6337 6767 320
5000 7383 7921 8459 400
6000 8476 9094 9712 459
Averag e
Max. length
(with min. zoom)
Vertical Offset in mm
Floor
The above numbers are approximate and may be slightly different from the actual measurements.
Positioning your projector
15
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