Benq VW2424H User Manual

VW2424H
LCD Monitor
User Manual

Copyright

Copyright © 2011 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to
make changes from time to time in the contents hereof without obligation of BenQ Corporation to
notify any person of such revision or changes.

Please follow these safety instructions for best performance, and long life for your monitor.

Power safety

• The AC plug isolates this equipment from the AC supply.

• The power supply cord serves as a power disconnect device for pluggable equipment. The socket
outlet should be installed near the equipment and be easily accessible.

• This product should be operated from the type of power indicated on the marked label. If you are not
sure of the type of power available, consult your dealer or local power company.

• A certified power supply cord has to be used with this equipment. The relevant national installation
and/or equipment regulations shall be considered. A certified power supply cord not lighter than

ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2

2

or H05VVH2-F2 3G 0.75mm

according to IEC 60245 (designation H05RR-F 3G 0.75mm2) shall be used." or the equivalent.

• For VW2424H, the power adapter is manufactured by FSP Group Inc. (FSP036-RAC), Darfon
Electronics Corp. (BB02-B), and TPV(ADPC1245).

• Use only the power adapter supplied with your LCD Monitor. Use of another type of power adapter
will result in malfunction and/or danger.

• Allow adequate ventilation around the adapter when using it to operate the device or charge the
battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do not
use the power adapter while it is inside a carrying case.

• Connect the power adapter to a proper power source.

) shall be used. Alternative a flexible cord be of synthetic rubber

• Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is
damaged or exposed to excess moisture.

2

Care and cleaning

• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor
surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.

• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or
covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in
installation unless proper ventilation is provided.

• Never push objects or spill liquid of any kind into this product.

Servicing

Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as
dropping or mishandling occurs, contact qualified service personnel for servicing.

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to
realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal
to achieve a low-carbon society. Beside meeting international regulatory requirement and standards
pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives
further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging,
transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design
highlights of each product, hoping to ensure that consumers make informed green choices at purchase.
Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental
commitments and achievements.

3

Table of Contents

Copyright ...........................................................................................................................2

Disclaimer ..........................................................................................................................2

Power safety .......................................................................................................................2

Care and cleaning ..............................................................................................................3

Servicing ............................................................................................................................3

BenQ ecoFACTS ................................................................................................................3

Getting started ...................................................................................................................5

Getting to know your monitor .........................................................................................7

Front view .....................................................................................................................................................7

Back view ......................................................................................................................................................7

How to assemble your monitor hardware .......................................................................8

How to detach the stand base .............................................................................................................. 11

Getting the most from your BenQ monitor ..................................................................12

How to install the monitor on a new computer .............................................................................. 13

How to upgrade the monitor on an existing computer ................................................................. 14

How to install on Windows 7 system ................................................................................................ 15

How to install on Windows Vista systems ........................................................................................16

Picture optimization .......................................................................................................17

How to adjust your monitor ..........................................................................................18

The control panel .................................................................................................................................... 18

Hot key mode ........................................................................................................................................... 19

Main menu mode ..................................................................................................................................... 20

Troubleshooting ..............................................................................................................32

Need more help? ..................................................................................................................................... 33

4

Getting started

When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.

BenQ LCD Monitor

Monitor Base

Quick Start Guide

CD-ROM

Power Adapter

Power Cord
(Picture may differ from product supplied

for your region.)

Video Cable: D-Sub

5 Getting started

Video Cable: DVI-D
(Optional accessory)

Video Cable: HDMI
(Optional accessory)

Consider keeping the box and packaging in storage for use in the future when you may need to
transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.

Always keep the product and accessories out of reach of small children.

6 Getting started

Getting to know your monitor

1

2

3

4

567

8

Front view

1. Power button

2. Control buttons

Back view

3. DC Power Input jack

4. Headphone jack

5. D-Sub socket

6. DVI-D socket

7. HDMI socket

8. Lock switch

7 Getting to know your monitor

How to assemble your monitor hardware

-5

O

~ +15

O

If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor un til instructed to do so.

1. Attach the monitor base.

Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or
a mouse will crack the glass or damage the LCD
substrate voiding your warranty. Sliding or scraping the
monitor around on your desk will scratch or damage the
monitor surround and controls.

Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the
monitor packaging bag on the desk for padding.

Gently lay the screen face down on a flat clean padded
surface.

While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.

Orient and align the stand base socket with the end of
the stand arm, then push them together. Tighten the
thumbscrew at the bottom of the monitor base as
illustrated.

Gently attempt to pull them back apart to check that
they have properly engaged.

Carefully lift the monitor, turn it over and place it
upright on its stand on a flat even surface.

Y ou should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.

-5

O

~ +15

O

8 How to assemble your monitor hardware

2. Connect the PC video cable.

To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor video socket. Connect
the other end of the cable (at the end with the ferrite
filter) to the computer video socket.

Tighten all finger screws to prevent the plugs from
accidently falling out during use.

To Connect the DVI-D Cable
Connect the plug of the DVI-D cable (at the end without
the ferrite filter) to the monitor video socket. Connect
the other end of the cable (at the end with the ferrite
filter) to the computer video socket.

Tighten all finger screws to prevent the plugs from
accidently falling out during use.

To Connect the HDMI Cable
Connect the plug of the HDMI cable to the HDMI port
on the monitor.

Connect the other end of the cable to the HDMI port of
a digital output device.

The video cables included in your package and the

socket illustrations on the right may vary depending on
the product supplied for your region.

3. Connect the headphones.

You may connect headphones to the headphone jack
found on the back side of the monitor.

4. Connect the power cable to the monitor and power
outlet.

Plug one end of the power cord into the socket labeled
‘DC12V’ on the rear of the monitor. Plug the other end
of the power cord into a power outlet and turn it on

Picture may differ from product supp lied fo r your regio n.

9 How to assemble your monitor hardware

5. Turn on the power.

Turn on the monitor by pressing the power button on
the right of the monitor.

Turn on the computer too, and follow the instructions in

Getting the most from your BenQ monitor on page 12 to

install the monitor software.

T o extend the service life of the product, we re commend
that you use your computer's power management
function.

10 How to assemble your monitor hardware

How to detach the stand base

1. Prepare the monitor and area.

Turn off the monitor and the power before unplugging
the power cable. Turn off the computer before
unplugging the monitor signal cable.

Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like a towel on
the desk for padding, before laying the screen face down
on a flat clean padded surface.

Please be careful to prevent damage to the monitor.

Placing the screen surface on an object like a stapler or
a mouse will crack the glass or damage the LCD
substrate voiding your warranty . Sliding or scraping the
monitor around on your desk will scratch or damage the
monitor surround and controls.

2. Release the thumbscrew on the bottom of the
monitor base and detach the monitor base as
illustrated.

11 How to assemble your monitor hardware

Getting the most from your BenQ monitor

To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor
CD-ROM.

The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without
existing monitor driver software), or whether you are upgrading an existing installation (which
already has existing monitor driver software) with a newer monitor.

In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognize the new (or different)
hardware, and will launch its

Follow the wizard instructions until it asks you to select a monitor model. At that point, click the

Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor

model. Further details and step-by-step instructions for either an automatic (new) or upgrade
(existing) installation, see:

Found New Hardware wizard.

• How to install the monitor on a new computer on page 13.

• How to upgrade the monitor on an existing computer on page 14.

If you require a User Name and Password to login to your Windows computer, you must be logged on as
an Administrator or as a member of the Administrators group in order to install the monitor driver
software. Furthermore, if your computer is connected to a network which has security access
requirements, network policy settings may prevent you from installing software on your computer.

12 Getting the most from your BenQ monitor

How to install the monitor on a new computer

This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.

If you are adding the BenQ LCD Monitor to an existing computer that has alread y had another monitor
connected to it (and has monitor driver software installed), you should not be following these
instructions. You should instead be following the instructions for How to upgrade the monitor on an
existing computer.

1. Follow the instructions in How to assemble your monitor hardware on page 8.

When Windows starts, it will automatically detect the new monitor and launch the Found New

Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device
Drivers.

2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.

3. Check

Search for a suitable driver for my device option, and click Next.

4. Check the option for CD-ROM drives (uncheck all others) and click Next.

5. Look to confirm that the wizard has selected the correct name of your monitor and click

Next.

6. Click Finish.

7. Restart the computer.

13 Getting the most from your BenQ monitor

How to upgrade the monitor on an existing computer

This instruction details the procedure for manually updating the existing monitor driver
software on your Microsoft Windows computer. It is currently tested as compatible for Windows
Vista and Windows 7 Operating System (OS).

The BenQ LCD Monitor driver for your model may well function perfectly with other versions of
Windows, however, a s at the time of writing, BenQ has do ne no testing of th is driver on other versions of
Windows and cannot guarantee its operation on those systems.

Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.

See:

• How to install on Windows 7 system on page 15.

• How to install on Windows Vista systems on page 16.

14 Getting the most from your BenQ monitor

How to install on Windows 7 system

1. Open Display Properties.

Go to Start, Control Panel, Hardwa re and Sound, Devices and Printers and right-click the

name of your monitor from the menu.

Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers,

and right-click the name of your monitor from the menu.

2. Select Properties from the menu.

3. Click the Hardware tab.

4. Click Generic PnP Monitor, and then the Properties button.

5. Click the Driver tab and the Update Driver button.

6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.

7. In the

driver software

Update Driver Software window, select the option Browse my computer for

.

8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is

the drive letter designator for the CD-ROM drive).

The drive letter for your CD drive may differ from the example above depending upon your system - it
may be 'D:' or 'E:' or 'F:' etc.

9. Select the correct folder name of your monitor from provided driver list, and click Next.

This will copy and install the appropriate monitor driver files to your computer.

10. Click Close.

You may be prompted to restart your computer after the driver update is complete.

15 Getting the most from your BenQ monitor

How to install on Windows Vista systems

1. Open Display Settings.

Right-click the desktop and select Personalize from the popup menu.
Select Display Settings from the Personalize appearance and sounds window.
The Display Settings window will display.

2. Click the Advanced Settings button.

The Generic PnP Monitor Properties window will display.

3. Click the Monitor tab and the Properties button.

4. Click Continue in the prompted User Account Control window.

5. Click the Driver tab and the Update Driver button.

6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.

7. In the

driver software

Update Driver Software window, select the option Browse my computer for

.

8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is

the drive letter designator for the CD-ROM drive).

The drive letter for your CD drive may differ from the example above depending upon your system – it
may be ‘D:’ or ‘E:’ or ‘F:’ etc.

9. Select the correct folder name of your monitor from provided driver list, and click Next.

This will copy and install the appropriate monitor driver files to your computer.

10. Click Close.

You may be prompted to restart your computer after the driver update is complete.

16 Getting the most from your BenQ monitor

Picture optimization

The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO
key function. Press the AUTO key to optimize the currently displayed image to the screen.

When you connect a digital video output using a digital (DVI or HDMI) cable to your monitor, the AUTO
key and the Auto Adjustment function will be disabled, because the monitor will automatically display the
best image.

Please ensure that the connected graphic card on your computer is set to the native resolution of the
monitor when you use the AUTO key function.

If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you
can use to check for screen color, grayscale and line gradient display.

1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As
you run auto.exe, a test pattern displays.

2. Press the AUTO key on the monitor.

3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.

4. Use the or keys to select DISPLAY and press the ENTER key to enter the menu.

5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the

or keys to select Pixel Clock and press the ENTER key. Then press the or

keys to adjust the monitor until the noise disappears.

6. If you notice a horizontal noise, press the or keys to select Phase and press the

ENTER key. Then press the or keys to adjust the monitor until the noise disappears.

17 Picture optimization

How to adjust your monitor

1

2 3

4

5

6

The control panel

1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically.

2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD.

3. /Mode key: For Left/Decrease adjustment. The key is the hot key for Mode.

4. /Volume key: For Right/Increase adjustment. The key is the hot key for Volume.

5. ENTER key: Enters sub menus and select items. This key is also the hot key for Input.

6. Power: Turns the power on or off.

OSD = On Screen Display.
The hot keys will display a graduated scale for adjusting the value of that setting, and will only operate
while the OSD menu is not currently displaying. Hot key displays will disappear after a few seconds of
no key activity. See Hot key mode on page 19.

18 How to adjust your monitor

Hot key mode

The monitor keys perform as hot keys to provide direct access to particular functions whenever
the menu isn't currently displaying on-screen.

Volume hot key

Press the key to display the Volume

indicators. Further press the key will

increase the volume, while the key will
decrease the volume.

To Mute, press the Volume hot key for 3
seconds. To release Mute, press the Volume
hot key for 3 more seconds.

Mode hot key

Input hot key

Press the key continually to switch
between the 6 modes for the main window,

including Standard, Movie, Game,

Photo, sRGB, and Eco. The setting will

take effect immediately.
See also Picture Mode on page 25.

Press the ENTER key to toggle between

different PC video signal inputs that may
be connected to your monitor.
The setting will take effect immediately.
See also Input on page 29.

19 How to adjust your monitor

Main menu mode

DISPLAY

MODE:

Standard

Auto Adjustment

H. Position

V. Position

Pixel Clock

Phase

10

12

1

12

ENTER MENU

Exit

SelectMove

12345

You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.

Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.

Press the MENU key to display the following main OSD menu.

There are five main OSD menus:

1. Display

2. Picture

3. Picture Advanced

4. Audio

5. System

Use the (left) or (right) keys to
highlight a menu item, and press the

ENTER key to enter the Menu item

settings.

The OSD menu languages may diff er from the pr oduct supplied to your regi on, see “Language on page 30”
under “OSD Settings” for more details.

For more information on each menu, please refer to the following pages:

• Display menu on page 21

• Picture menu on page 23

• Picture Advanced menu on page 25

• Audio menu on page 28

• System menu on page 29

20 How to adjust your monitor

Display menu

DISPLAY

MODE:

Standard

Auto Adjustment

H. Position

V. Position

Pixel Clock

Phase

10

12

1

12

ENTER MENU

Exit

SelectMove

Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.

1. Press the MENU key to display the main

menu.

2. Press the or keys to select

DISPLAY and then press the ENTER key

to enter the menu.

3. Press the or keys to move the
highlight to a menu item and then press

the ENTER key to select that item.

4. Press the or keys to make
adjustments or selections.

5. To return to the previous menu, press the

MENU button.

Item Function Operation Range

Auto
Adjustment

Optimizes and adjusts the
screen settings
automatically for you. The

AUTO

key is a ‘hot key’ for

Press the ENTER key to

select this option and make
adjustment.

this function.

When you connect a
digital video output
using a digital (DVI or
HDMI) cable to your
monitor, the AUTO key
and the

Adjustment

will be disabled.

Auto

function

21 How to adjust your monitor

H. Position Adjusts the horizontal

position of the screen
image.

V. Position Adjusts the vertical

position of the screen
image.

Pixel Clock Adjusts the pixel clock

frequency timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.

See also: Picture

optimization on page 17.

Press the or keys to
adjust the value.

0 to 100

0 to 100

0 to 100

Phase Adjusts the pixel clock

phase timing to
synchronize with the
analog input video signal.
Not applicable to a digital
input signal.

See also: Picture

optimization on page 17.

0 to 63

22 How to adjust your monitor

Picture menu

Premium

PICTURE

MODE:

Standard

Brightness

Contrast

Sharpness

Gamma

Color

AMA

12

10

1

ENTER MENU

SelectMove Back

3

Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.

1. Press the MENU key to display the main

menu.

2. Press the or keys to select

PICTURE and then press the ENTER key

to enter the menu.

3. Press the or keys to move the
highlight to a menu item and then press

the ENTER key to select that item.

4. Press the or keys to make
adjustments or selections.

5. To return to the previous menu, press the

MENU button.

Item Function Operation Range

Brightness Adjusts the balance

between light and dark
shades.

Contrast Adjusts the degree of

difference between
darkness and lightness.

Sharpness Adjusts the clarity and

visibility of the edges of
the subjects in the image.

Gamma Adjusts the tone

luminance. The default
value (the standard value
for Windows) is 3.

Press the key to
increase the brightness

and press the key to
decrease the brightness.

Press the key to
increase the contrast and

press the key to
decrease the contrast.

Press the key to
improve the crispness of
the display and press the

key to have softness

effect on the display.

Press the key to
increase the gamma value
(tone becomes darker)

and press the key to
decrease the gamma value
(tone becomes lighter).

0 to 100

0 to 100

1 to 5

1 ~ 5

23 How to adjust your monitor

Color - Press ENTER to enter the Color menu

Color Temperature Normal: Allows video and

still photographs to be
viewed with natural
coloring. This is the
factory default color.

Bluish: Applies a cool tint
to the image and is
factory pre-set to the PC
industry standard white
color.

Reddish: Applies a warm
tint to the image and is
factory pre-set to the
news print standard white
color.

User Mode: The blend of
the Red, Green and Blue
primary colors can be
altered to change the
color tint of the image.

Go to the succeeding Red,

Green, and Blue menus

to change the settings.

Press the or keys
to select this option.

Press the or keys

and the ENTER key to
select Red, Green, or

Blue. Then use the or

keys to make the color

adjustments.

Red Tailors the image color
Green
Blue

tint. Decreasing one or
more of the colors will
reduce their respective
influence on the color tint
of the image. (e.g. if you
reduce the Blue level the
image will gradually take
on a yellowish tint. If you
reduce Green, the image
will become a magenta
tint.)

Hue Adjusts the degree of how

we perceive colors.

Saturation Adjusts the purity degree

of colors.

Reset Color Resets the custom color

settings to the factory
defaults.

Press MENU to leave the Color menu.

Press the or keys
to adjust the value.

Press the or keys
to adjust the value.

Press the or keys
to adjust the value.

Press the or keys
to change the settings.

0 to 100

0 to 100

0 to 100

• YES

• NO

AMA Improves the gray level

response time of the LCD
panel.

24 How to adjust your monitor

Press the or keys
to change the settings.

• Premium

• High

• OFF

Picture Advanced menu

PICTURE ADVANCED

MODE:

Standard

Picture Mode

Senseye Demo

Dynamic Contrast

Display Mode

Color Format

HDMI RGB PC Range

5

Standard

OFF

YUV

RGB(16~235)

ENTER MENU

Exit

SelectMove

Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.

1. Press the MENU key to display the main

menu.

2. Press the or keys to select

PICTURE ADVANCED and then press

the ENTER key to enter the menu.

3. Press the or keys to move the
highlight to a menu item and then press

the ENTER key to select that item.

4. Press the or keys to make
adjustments or selections.

5. To return to the previous menu, press the

MENU button.

Item Function Operation Range

Picture Mode Selects a picture mode that

best suits the type of
images shown on the
screen.

Press the or keys
to change the settings.

• Standard

• Movie

• Game

• Photo

• Standard - for basic PC

application.

• sRGB

• Eco

• Movie - for viewing

videos.

• Game - for playing video

games.

• Photo - for viewing still

images.

• sRGB - for better color

matching representation
with the peripheral
devices, such as printers,
DSCs, etc.

• Eco - for saving

electricity with low
power consumption by
providing minimum
brightness for all running
programs.

25 How to adjust your monitor

Senseye Demo Displays the preview of

screen images under the
selected mode from
Picture Mode. The screen
will be divided into two
windows; the left window
demonstrates images of
Standard mode, while the
right window presents the
images under the specified
mode.

Dynamic
Contrast

The function is to
automatically detect the
distribution of an input
visual signal, and then to
create the optimal
contrast.

Display Mode This feature is provided to

allow aspect ratio’s other
than 16:9 to be displayed
without geometric
distortion.

• Overscan - Slightly

enlarges the input image.
Use this feature to hide
annoying edge noise if
present around your
image.

• Full - Scales the input

image to fill the screen.
Ideal for 16:9 aspect
images.

• Aspect - The input image

is displayed without
geometric distortion
filling as much of the
display as possible. 16:9
images will fill the screen
horizontally while 4:3
images will fill the screen
vertically.

Press the or keys
to change the settings.

Press the ENTER key to

select this option. Press

the or keys to
change the settings.

Press the or keys
to change the settings.

The options under
Display Mode will be
different depending on
the input signal
sources.

• ON

• OFF

0 to 5

When the signal
source is from a
DVI or D-sub
source, and the
input image is of
non-wide aspect
ratio:

• Full

• Aspect

Or

When the signal
source is from a
HDMI or D-Sub
(VGA converted
from Component)
source:

• Overscan

• Full

• Aspect

26 How to adjust your monitor

Color Format Determines the color space

(RGB or YUV) based on
the following detected
video signal:

• D-Sub (VGA) from PC:

The default Color
Format is RGB.

• D-Sub (Component)

from a video device: The
default Color Format is
YUV.

You might need to
manually set the Color
Format if colors shown
on the monitor screen
do not display properly.

• DVI: Color Format is

automatically set to RGB.

• HDMI: Color Format is

not selectable. In other
words, Color Format is
automatically set
depending on the input
video source.

HDMI RGB
PC Range

Determines the range of
color scales. Select an
option that matches the
RGB range setting on the
connected HDMI device.

Press the ENTER key to

select this option. Press

the or keys to
change the settings.

Press the ENTER key to

select this option. Press

the or keys to
change the settings.

• RGB

• YUV

• RGB (0 ~ 255)

• RGB (16 ~ 235)

27 How to adjust your monitor

Audio menu

AUDIO

MODE:

Standard

Volume

Mute

10

OFF

ENTER MENU

Exit

SelectMove

Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.

1. Press the MENU key to display the main

menu.

2. Press the or keys to select AUDIO
and then press the ENTER key to enter

the menu.

3. Press the or keys to move the
highlight to a menu item and then press

the ENTER key to select that item.

4. Press the or keys to make
adjustments or selections.

5. To return to the previous menu, press the

MENU button.

Item Function Operation Range

Volume Adjusts the audio volume

Mute Mutes the audio input

Press the key to
increase the volume and

press the key to
decrease the volume.

Press the or keys to
change the settings.

0 ~ 100

• ON

• OFF

28 How to adjust your monitor

System menu

Input

OSD Settings

DDC/CI

HDMI Auto Switch

Auto Power off

Information

Reset All

DVI

OFF

10min.

Available menu options may vary depending on the input sources, functions and settings. Menu
options that are not available will become grayed out.

1. Press the MENU key to display the main

menu.

2. Press the or keys to select

SYSTEM and then press the ENTER key

to enter the menu.

3. Press the or keys to move the
highlight to a menu item and then press

the ENTER key to select that item.

4. Press the or keys to make
adjustments or selections.

5. To return to the previous menu, press the

MENU button.

Item Function Operation Range

Input Use this to change the

input to that appropriate
to your video cable

Press the or keys to
change the settings.

connection type.

OSD Settings - Press ENTER to enter the OSD Settings menu.

• DVI

• D-sub

• HDMI

29 How to adjust your monitor

Language Sets the OSD menu

language.

Press the or keys to
change the settings.

• English

• Français

• Deutsch

• Italiano

• Español

• Polski

H. Position Adjusts the horizontal

position of the OSD menu.

V. Position Adjusts the vertical

position of the OSD menu.

Display Time Adjusts the display time of

the OSD menu.

The language options
displayed on your OSD
may differ from those
shown on the right,
depending on the product
supplied in your region.

Press the or keys to
change the settings.

• 日本語

• Česky

• 繁體中文

• Magyar

• 简体中文

• SICG/BiH/CRO

• Română

• Nederlands

• Русский

• Svenska

• Português
0 to 100

0 to 100

• 5 Sec.

• 10 Sec.

• 15 Sec.

• 20 Sec.

• 25 Sec.

• 30 Sec.

30 How to adjust your monitor

OSD Lock Prevents all the monitor

settings from being
accidentally changed.
When this function is
activated, the OSD
controls and hotkey
operations will be
disabled.

Press MENU to leave the OSD Settings menu.

DDC/CI* Allows the monitor

settings to be set through
the software on the PC.

HDMI Auto
Switch

When this function is
activated, HDMI port will
be in the input auto select
loop. Otherwise, HDMI
can only be selected by
input select or by hot key.

Auto Power
off

Sets the time to power off
the monitor automatically
in power saving mode.

Information Displays the current

monitor property settings.

Press the or keys to
change the settings.

To unlock the OSD
controls when the OSD is
preset to be locked,
press and hold the
"MENU" key for 15
seconds to enter the
"OSD Lock" option and
make changes.
Alternatively, you may

use the or keys to
select "NO" in the "OSD
Lock" submenu from the
"OSD Settings" menu,
and all OSD controls will
be accessible.

Press the ENTER key to

select this option. Press the

or keys to change

the settings.

Press the ENTER key to

select this option. Press the

or keys to change

the settings.

Press the ENTER key to

select this option. Press the

or keys to change

the settings.

• YES

• NO

• ON

• OFF

• ON

• OFF

• OFF

• 10min.

• 20min.

• 30min.

• Input

• Current

Resolution

• Optimum

Resolution (best
with the
monitor)

• Model Name

Reset All Resets all mode, color and

geometry settings to the
factory default values.

*DDC/CI, short for Display Data Channel/Command Interface, which was developed by V ideo
Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the
software for remote diagnostics.

Press the or keys to
change the settings.

• YES

• NO

31 How to adjust your monitor

Troubleshooting

Frequently asked questions (FAQ)

The image is blurred.

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select
the correct resolution, refresh rate and make adjustments based on these instructions.

How do you use a VGA extension cable?

Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
working through the instructions in the "Adjusting the refresh rate" section on the link
"Adjusting the Screen Resolution". It is normal for blurring to occur due to conduction losses in
extension cables. You can minimize these losses by using an extension cable with better
conduction quality or with a built-in booster.

Does the blurring only occur at resolutions lower than the native (maximum) resolution?

Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the native
resolution.

Pixel errors can be seen.

One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.

• Clean the LCD screen.

• Cycle power on-off.

• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.

The image has a faulty coloration.

It has a yellow, blue or pink appearance.

Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution”
message box to reset the color settings to the factory defaults.

If the image is still not correct and the OSD also has faulty coloration, this means one of the
three primary colors is missing in the signal input. Now check the signal cable connectors. If any
pin is bent or broken off, please contact your dealer to get necessary support.

No image can be seen.

Is the prompt on the display illuminated in green?

If the LED is illuminated in green and there is a message “Out of Range” on the screen, this
means you are using a display mode that this monitor does not support, please change the
setting to one of the supported mode. Please read the “Preset display modes” section from the
link "Adjusting the Screen Resolution".

32 Troubleshooting

Faint shadow from the static image displayed is visible on the screen.

• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.

• Use a screensaver to prevent the occurrence of image retention.

Is the prompt on the display illuminated in orange?

If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

The image is distorted, flashes or flickers.

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select
the correct resolution, refresh rate and make adjustments based on these instructions.

You are running the monitor at its native resolution, but the image is still distorted.

Images from different input sources may appear distorted or stretched on the monitor running
at its native resolution. To have the optimal display performance of each type of input sources,
you can use the "Display Mode" function to set a proper aspect ratio for the input sources. See

Display Mode on page 26 for details.

The image is displaced in one direction.

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select
the correct resolution, refresh rate and make adjustments based on these instructions.

The OSD controls are inaccessible.

• To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU”
key for 15 seconds to enter the “OSD Lock” option and make changes.

• Alternatively, you may use the or keys to select “NO” in the “OSD Lock” submenu
from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: [e-mail].

33 Troubleshooting