RP652/RP652H/RP702/RP790
Interactive Flat Panel
User Manual
Page 2
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or
implied, with respect to the contents of this document. BenQ Corporation reserves the
right to revise this publication and to make changes from time to time in the contents
thereof without obligation to notify any person of such revision or changes.
Copyright
Copyright 2015 BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission
of BenQ Corporation.
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Table of Contentsi
Table of Contents
Safety warnings and precautions ...................................... 1
Important safety instructions............................................ 2
Notes on the LCD panel of this display..................................... 2
Safety notice for remote control................................................. 3
To ensure safe operation, the three-pin
plug must be inserted only into a
standard three-pin power outlet which
is effectively grounded through normal
The lightning flash with arrowhead
symbol, within an equilateral triangle, is
intended to alert the user to the
presence of uninsulated "dangerous
voltage" within the product's enclosure
that may be of sufficient magnitude to
constitute a risk of electric shock to
persons.
The exclamation point within an
equilateral triangle is intended to alert
the user to the presence of important
operating and maintenance (servicing)
instructions in the literature
accompanying the appliance.
• The mains plug of the power supply cord shall remain readily operable. The AC
receptacle (mains socket outlet) shall be installed near the equipment and shall be easily
accessible. To completely disconnect this equipment from the AC mains, disconnect the
power cord plug from the AC receptacle.
• Do not place this display on an uneven, sloping or unstable surface (such as a trolley)
where it may fall and cause damage to itself or others.
• Do not place this display near water, like a spa or pool, or in a position which will allow
the splashing or spraying of water onto the display, like in front of an open window
where rain water may enter.
• Do not install this display in a confined space without proper ventilation and air
circulation, such as in a closed cabinet. Allow proper space around the display for
dissipating heat inside. Do not block any openings and vents on the display. Overheating
may result in hazards and electric shock.
• Installation of this display should only be performed by a qualified technician. Failure to
install this display properly may cause injuries and damages to the personnels and the
display itself. Check the installation regularly and maintain the display periodically to
ensure the best working condition.
• Use only the accessories approved or recommended by the manufacturer to mount this
display. Using wrong or unsuitable accessories may cause the display to fall and result in
serious personal injuries. Make sure that the surface and fixing points are strong enough
to sustain the weight of the display.
• To reduce the risk of electric shock, do not remove covers. No user serviceable parts
inside. Refer servicing to qualified service personnel.
• To prevent personal injuries, mounting the display or installing desktop stands is
required before use.
household wiring. Extension cords
used with the equipment must have
three cores and be correctly wired to
provide connection to the ground.
Wrongly wired extension cords are a
major cause of fatalities.
The fact that the equipment operates
satisfactorily does not imply that the
power outlet is grounded or that the
installation is completely safe. For your
safety, if you are in any doubt about
the effective grounding of the power
outlet, please consult a qualified
electrician.
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Important safety instructions2
Important safety instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long
periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
Notes on the LCD panel of this display
• The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer of
glass which is liable to marking or scratching, and cracking if struck or pressured. The
liquid crystal substrate is also liable to damage under excessive force or extreme
temperatures. Please handle with care.
• The response time and brightness of the LCD panel may vary with the ambient
temperature.
• Avoid placing the display in direct sun or where direct sun or spot lighting will shine
onto the LCD panel, as the heat may damage the panel and the external casing of the
display, and the bright light will make viewing the display more difficult than necessary.
• The LCD panel consists of individual pixels to display images and is manufactured
according to the design specifications. While 99.9% of these pixels work normally,
0.01% of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a
technical limitation of the LCD technology and is not a defect.
• LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are
also susceptible to 'screen burn-in' or 'image retention' which can be found on the
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Important safety instructions3
screen as visible fixed lines and shades. To avoid such damage to the screen, avoid
displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive
text or icons) for more than two hours. Change the aspect ratio from time to time. Fill
the entire screen with the image and eliminate the black bars whenever possible. Avoid
displaying images in 4:3 aspect ratio over a long period of time, otherwise there may be
visible burn marks on the screen as two vertical lines.
Note: Under certain circumstances, condensation may occur on the inner side of the
cover glass, it's a natural phenomenon and will not affect the operation of the display.
This condensation will usually disappear after around 2 hours of normal operation.
Safety notice for remote control
• Do not put the remote control in the direct heat, humidity, and avoid fire.
• Do not drop the remote control.
• Do not expose the remote control to water or moisture. Failure to do so could result
in malfunction.
• Confirm there is no object between the remote control and the remote sensor of the
product.
• When the remote control will not be used for an extended period, remove the
batteries.
Battery safety notice
The use of the wrong type of batteries may cause chemical leaks or explosion. Please
note the following:
• Always ensure that the batteries are inserted with the positive and negative terminals in
the correct direction as shown in the battery compartment.
• Different types of batteries have different characteristics. Do not mix different types.
• Do not mix old and new batteries. Mixing old and new batteries will shorten battery life
or cause chemical leaks from the old batteries.
• When batteries fail to function, replace them immediately.
• Chemicals which leak from batteries may cause skin irritation. If any chemical matter
seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the
batteries as soon as possible.
• Due to varying storage conditions, the battery life for the batteries included with your
product may be shortened. Replace them within 3 months or as soon as you can after
initial use.
• There may be local restrictions on the disposal or recycling of batteries. Consult your
local regulations or waste disposal provider.
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Important safety instructions4
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of
its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate
vision with the ultimate goal to achieve a low-carbon society. Besides meeting
international regulatory requirement and standards pertaining to environmental
management, BenQ has spared no efforts in pushing our initiatives further to incorporate
life cycle design in the aspects of material selection, manufacturing, packaging,
transportation, using and disposal of the products. BenQ ecoFACTS label lists key
eco-friendly design highlights of each product, hoping to ensure that consumers make
informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
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Package contents5
Package contents
Open the sales package and check the contents. If any item is missing or damaged, please
contact your dealer immediately.
LCD displayPower cord x4
D-Sub (15-pin)
cable x1
Remote control
Pen trayUSB cable x1AAA battery x 2Touch pen x 2
Quick start guide
• The type of power cord supplied may differ from that illustrated depending on your region of
purchase. For RP790 model, it is equipped with 5 pieces of power cords.
• Before discarding the package, check that you haven't left any accessories inside the box.
• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing
the package (if possible) for future transport of the display.
• Do not leave plastic bags within reach of young children or babies.
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Setting up the display6
*Screw type: M6
*Screw type: M8
*Screw type: M8
Thickness of
the wall
mounting
bracket
10 mm
(0.39")
LCD display
Setting up the display
Mounting the display
You can install the display on a vertical surface with a suitable wall mounting bracket or
on a horizontal surface with the optional desktop stands. Please pay attention to the
following notes during installation:
• This display should be installed by at least two adult persons. Attempting to install this
display by only one person may result in danger and injuries.
• Refer the installation to qualified technicians. Improper installation may cause the
display to fall or malfunction.
Installing the display on a wall
1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface.
Make sure that the size of the cloth is larger than the display.
2. Gently lay the display on the cloth with the LCD screen facing down.
3. Remove the desktop stands from the display if installed.
4. Identify the wall mounting screw holes on the back of the display as shown in the
illustration.
RP652/RP652H RP702RP790
5. Install the wall mounting bracket on
the display and attach the display to
the wall according to the mounting
bracket’s instructions. The length of
the screw should exceed the
thickness of the wall mounting
bracket by at least 10 mm. Make
sure that all screws are tightened
and secured properly.
(Recommended torque: 470 635N•cm). The mounting means
should be strong enough to bear
the weight of the display.
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Setting up the display7
10 mm (0.39")
• To maintain proper ventilation, keep at least 10 mm of
clear space from the back cover of the display to the
wall.
• Please consult a professional technician for wall mount
installations. The manufacturer accepts no liability for
installations not performed by a professional technician.
Installing the pen tray
1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface.
Make sure that the size of the cloth is larger than the display.
2. Gently lay the display on the cloth with the LCD screen facing down.
3. Identify the wall mounting screw
holes on the back of the display as
shown in the illustration and remove
the 3 screws on the display.
4. Place the pen tray on the back of the
display as shown, and fasten the 3
screws back to the respective holes.
5. Lay the display straight and the pen
tray is at the bottom edge of the
display.
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Parts of the display and their functions8
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Parts of the display and their functions
Front/Rear panel
No.NameDescription
OPS USBExtends the USB port of computer to OPS USB at front.
M-USB
TOUCH USB 1
HDMI 1Receives HDMI signals from an external device.
ON/OFF/BLANK
MENUOpens or closes the OSD menu.
/
/
FREEZE/HOME
INPUT/BACK
Accesses multimedia files on USB drives directly.
Note: M-USB only supports FAT / FAT32 format.
Connects the USB cable from the display to a computer to
use the touch module.
Connects to a headphone or an earphone.
Connects to a microphone.
• Press to let the screen becomes blank.
• Press and hold the button (approximately 3 seconds) to turn
the display on or off.
• Scrolls through settings and options in the OSD menu.
• /: Hot keys for audio volume adjustment.
• Freezes the screen.
• Scrolls through settings and options in the OSD menu.
• In Android OS, press to return to the home screen.
• Selects/confirms options in On-Screen Display (OSD) menu.
• Selects input sources.
• In Android OS, press to return to the previous screen.
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Used to isolate the power supply from the system.
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• When the switch is set to ON (I), the system will
POWER
automatically enter standby mode.
• When the switch is set to OFF (O), this will completely cut
off the power supply.
Input/output terminals
Parts of the display and their functions9
No.NameDescription
AV OUT(L/ R)
AV IN(L/R)
Outputs composite video signals from the AV I N input to another
display with an RCA connector.
Receives composite video signals from an external device (such as
a VCR or DVD player).
M USB 2Accesses multimedia files on USB drives directly.
HDMI 5(MHL)Receives HDMI signals from an external device.
Connects to a headphone or an earphone.
COAXIAL
TOUCH USB-2
Connects to a coaxial cable to function as a radio frequency
trasmission line.
Connects the USB cable from the display to a computer to use the
touch module.
OPS USBConnects to a USB drive directly in OPS.
Used for external control.
• RS232 IN: Receives control signals from a computer or another
RS232(IN/OUT)
display.
• RS232 OUT: Outputs control signals from the RS232 IN input to
another display.
HDMI 2Receives HDMI signals from an external device.
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Parts of the display and their functions10
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HDMI 3Receives HDMI signals from an external device.
HDMI OUTConnects to the display devices with a HDMI 3 input.
LANConnects to the network using the Ethernet cable.
HDMI 4Receives HDMI signals from an external device.
VGA
Receives analog RGB signals from an external device (such as a
computer).
PC AUDIOReceives audio signals from an external device.
YPbPr
Receives component video (YPbPr) signals from an external device
(such as a DVD player, HDTV device or Laser disc player).
OPS Option SlotReceives signal from OPS Module.
• TOUCH USB 1 must be used with HDMI 1, and TOUCH USB-2 must be used with VGA,
HDMI 2, HDMI 3, HDMI 4, or HDMI 5.
• For RP790 model, the HDMI 4 and HDMI 5 ports support 4K resolution.
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Parts of the display and their functions11
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Remote control
POWER
Turns the display on or off.
INPUT
Selects an input source.
CH RETURN
Returns to the previous program channel.
INFO
Shows the current input source and resolution.
FAV
Shows the favorite program channel.
16:9
Changes the aspect ratio of the display image.
MULTI-MEDIA buttons
Used to control the media playback.
Numeric buttons (0-9)
Performs as numeric buttons when the OSD menu
is on.
SCREEN SHOT
Captures a screenshot and automatically save it to
a USB drive. Make sure to plug the USB disk drive
first before capturing the screenshot.
CHLIST ()
Deletes a character / displays program list.
MUTE
Turns on or off the mute function.
VOL- / VOL+
Turns down/up the volume.
CH+ / CH-
Selects the program channel.
WPS
Switches the system into Android OS, then opens
the WPS office app.
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Parts of the display and their functions12
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M-Player
Switches the system into Android OS, then opens
the Multimedia app.
Write
Switches the system into Android OS, then opens
the EZ Write 2.0 app.
Eye Care
Sets the display mode to Classroom mode. Refer
to Picture menu on page 31.
BLANK
Hides the image (the screen becomes blank) when
the OSD menu is off. Press again to resume
normal display.
MENU
Opens or closes the OSD menu.
FREEZE
Freezes the image when the OSD menu is off.
OK
Confirms your selection or save changes.
Cursor keys (///)
Scrolls through settings and options in the OSD
menu when the OSD menu is on.
Back button ()
Returns to the previous page (in Android OS).
Home button ()
Returns to the home screen (in Android OS).
The users can keep pushing Eye Care on the remote control and then the classroom mode will
be shown on the top-left corner of the display, which is the low blue light mode.
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Parts of the display and their functions13
Using the remote control
Installing remote control batteries
1. Open the remote control battery compartment
cover.
2. Insert the supplied batteries ensuring that the
Remote control usage tips
• Point and aim the top front of the remote control directly at the display’s remote
control sensor window when you press the buttons.
• Do not let the remote control become wet or place it in humid environments (like
bathrooms).
• If the display’s remote control sensor window is exposed to direct sunlight or strong
light, the remote control may not operate properly. In this situation, change the light
source, readjust the angle of the display or operate the remote control from a location
closer to display’s remote control sensor window.
positive and negative marked battery terminals match
the (+) and (-) marks in the battery compartment.
The supplied batteries are provided for your convenience so
that you can operate the display straight away. You should
replace them as soon as possible.
3. Refit the battery compartment cover.
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Connection14
D-Sub (15-pin) cable
Audio cable
Computer
Connection
Connecting audio/video signals
Pay attention to the following notes when you connect cables:
• Please turn off all devices.
• Familiarize yourself with the audio/video ports on the display and the devices you want
to use. Be aware that incorrect connections may adversely affect picture quality.
• Do not remove cables from the ports by pulling the cable itself. Always grasp and pull
the connectors at the end of the cable.
• Ensure that all cables are fully inserted and firmly seated.
Connecting the VGA input
1. Connect the VGA jack on the display to the VGA output jack on a computer using a
D-Sub (15-pin) cable.
2. Connect the computer’s audio output jack to the PC AUDIO jack on the display
using a suitable audio cable.
3. To view images from this input, press the INPUT button on the remote control and
select VGA.
The audio cable is not supplied and should be purchased separately.
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Connection15
Computer
HDMI cable
Connecting the digital inputs
1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD
player) to the HDMI 3 input jack on the display using an HDMI cable.
2. To view video image from this input, press the INPUT button on the remote
control and select HDMI 3.
The cables are not supplied and should be purchased separately.
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Connection16
Audio
cable
DVD player / VCR
Component
video cable
Connecting the YPbPr component video input
1. Connect the YPbPr jacks on the display to the component output jacks on an A/V
device (such as a VCR or DVD player) using a component video cable.
2. Connect the DVD player’s audio outputt jacks to the AV OUT(L/R) jacks on the
display using a suitable audio cable.
3. To view video image from this input, press the INPUT button on the remote
control and select YPbPr.
The cables are not supplied and should be purchased separately.
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Connection17
Audio
cable
DVD player / VCR
AV
cable
Connecting the AV and S-Video inputs
1. Connect the AV IN(L/R) jack on the display to the output jack on an A/V device
(such as a VCR) using an appropriate video cable.
2. Connect the VCR’s audio output jacks to the AV OUT(L/R) jacks on the display
using a suitable audio cable.
3. To view video image from this input, press the INPUT button on the remote
control and select AV.
The cables are not supplied and should be purchased separately.
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Connection18
USB flash drive
USB cable
Computer
Connecting the multimedia inputs
To view multimedia files on the USB flash drive:
1. Plug the USB flash drive in the M-USB port.
2. A dialog box appears on the screen. Select Ok to enter the multimedia mode.
The cables are not supplied and should be purchased separately.
Connecting the touch module
Connect the USB TYPE A FOR TOUCH (type A) jack (TOUCH USB 1 or TOUCH USB-2) on the display to the USB port of a computer using the supplied USB cable. The
touch module of the display supports easy Plug-and-Play operation. There is no need to
install additional drivers on the computer.
• Avoid blocking the touch screen frame (where sensors are located) when initiating the touch
• It is highly recommended that you connect the display to the PC or laptop directly. Avoid
• If any ghost image occurs, please try to unplug and then re-plug all USB cables. If the failure
• TOUCH USB 1 must be used with HDMI 1, and TOUCH USB-2 must be used with VGA,
module.
connecting the display to a face plate device which may cause failures in touch operations.
image still exists, use another USB type A to A cable.
HDMI 2, HDMI 3, HDMI 4, or HDMI 5.
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Connection19
OPS module
Connecting power
Plug one end of the power cord into the Power jack on the display and the other end
into an appropriate power outlet (if the outlet is switched, turn on the switch).
• The supplied power cord is suitable for use with 110-240V AC power only.
• The power cord and outlet illustrated may differ from the ones used in your region.
• Only use an appropriate power cord for your region. Never use a power cord which appears
damaged or frayed, or change the plug type on the power cord.
• Be aware of the power loading when you use extension cords or multiple outlet power boards.
• There are no user serviceable parts in this display. Never unscrew or remove any covers.
There are dangerous voltages inside the display. Turn off the power and unplug the power cord
if you intend to move the display.
Installing and Removing OPS module
The illustration shown below is for your reference. The actual content, pre-installed
applications and available services may vary by the product supplied for your region. OPS
module should be purchased separately.
To install OPS module:
1. Power off the display.
2. Insert OPS module and then fix by screws.
Keep the OPS cover for future use.
To r e m o v e O PS mo d u l e :
1. Power off the display.
2. Remove screws and plug out OPS module.
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Using the touch screen20
Using the touch screen
You can use the optical touch screen to control your operating system. The touch screen
can emulate basic mouse functions and supports multi-touch functions for Windows 7/
8*. The following table shows a list of gestures you can use on the touch screen.
• Ensure that you have installed the USB cable on the display to a computer.
• *Multi-touch functions are only supported by Windows 8, Windows 7 - Home Premium,
Professional, Enterprise and Ultimate versions. For Windows XP, Windows Vista and Windows
7 - Starter and Home Basic versions, multi-touch is not supported.
• Windows is a registered trademark of Microsoft Corporation in the United States and other
countries.
OS functionsGesture actions
For Windows XP, Windows Vista and Windows 7
Tap the screen once.
Click
Tap the screen twice.
Double-click
Right-click
Drag
1. Press on the target.
2. Hold and wait for a blue ring to appear.
3. Release your finger.
Drag one finger left or right.
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Using the touch screen21
OS functionsGesture actions
For Windows Vista and Windows 7
Drag one finger left or right.
Selection
Quickly drag your finger (Flick) in a desired direction.
Pan up / Pan down / Back /
Forward
Multi-touch functions
For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions
1. Press on the target.
2. Tap the screen with another finger.
3. Release the second finger.
Right-click
Scrolling
Zoom
Drag one or two fingers up or down.
or
Move two fingers apart or toward each other.
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Using the touch screen22
OS functionsGesture actions
• Move two fingers in opposing directions.
• Use one finger to pivot around another.
Supported by specific
applications
Tap two fingers simultaneously.
The target should be the midpoint between the fingers.
Supported by specific
applications
For Windows XP, Windows Vista and Windows 7
Press and hold for 4 seconds.
Wakeup from Windows
sleep mode (S3)
GestureDescription
For Windows 8
Press and hold to learn
This touch interaction causes detailed information or teaching
visuals (for example, a tooltip or context menu) to be displayed
without a commitment to an action. Anything displayed this way
should not prevent users from panning if they begin sliding their
finger.
Tap for primary action
Tapping on an element invokes its primary action, for instance
launching an application or executing a command.
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GestureDescription
Slide to pan
Slide is primarily used for panning interactions but can also be
used for moving, drawing or writing. Slide can also be used to
target small, densely packed elements by scrubbing (sliding the
finger over related objects such as radio buttons).
Swipe to select, command, and move
Sliding the finger a short distance, perpendicular to the panning
direction, selects objects in a list or grid (ListView and
GridLayout controls). Display the AppBar with relevant
commands when objects are selected.
Pinch and stretch to zoom
While the pinch and stretch gestures are commonly used for
resizing, they also enable jumping to the beginning, end, or
anywhere within content with Semantic Zoom. A Semantic
Zoom control provides a zoomed out view for showing groups
of items and quick ways to dive back into them.
Turn to rotate
Rotating with two or more fingers causes an object to rotate.
Using the touch screen23
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Using the touch screen24
Important instructions for using the touch screen
Please clean the frame when there is sign of malfunction on the touch screen.
• Before you clean the screen, make sure the display is turned off, and unplug the power
cord.
• Remove dust or dirt from the screen and the infrared plastic filter periodically. It is
suggested using a small amount of alcohol to clean the infrared plastic filter.
• To avoid damage to the screen, never use any type of abrasive materials to wipe the
screen.
• Use a neutral detergent to clean the touch screen. Avoid using detergents with erosive
substance, such as banana oil or ammonia.
• Moisten a clean soft, lint-free cloth with a neutral detergent and then clean the touch
screen.
• Do not spray a detergent on the screen surface or the body directly. It may result in a
short circuit to the touch screen.
• Keep the touch screen out of direct sunlight or spotlights.
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Basic operations
Power Button
IR Receiver
Turning the display on or off
Before turning on the display, make sure the Power switch is set
to ON (I). The system will enter standby mode.
• To turn on the display, press the Powe r
button on the control panel or on the remote
control.
• To turn off the display, press the Power
button on the control panel or on the remote
control. The system will automatically enter
standby mode.
Basic operations25
The display’s standby mode still consumes power. To completely cut off power supply, set the
Power switch to OFF (O) and then disconnect the power cord from the power outlet.
Initial Setup
After you have connected the display to the power, you are ready to power on the
display. The first time you power on the display, you will be guided through a series of
setup screens. Follow the on-screen instructions or the steps below to start up your
display and complete the initial setup.
1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may
take a moment.
2. Tap Next on the screen to begin. Follow the on-screen instructions to set up the
language, date and time, and network. Or your can skip some of these steps and
complete the setup later.
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Basic operations26
Input Source
VGA
AV
YPbPr
OPS
HDMI 1
HDMI 2
HDMI 3
HDMI 4
HDMI 5
ANDROID
Input Source
VGA
AV
YPbPr
OPS
HDMI -1
HDMI -2
HDMI -3
HDMI -4(4K)
HDMI -5(4K)
ANDROID
Switching input signals
Press the INPUT button on the remote control or the control panel to select an input
signal.
Downloading software
BenQ may periodically release software updates that may add functions or applications
associated with your display. To check if there is a software update available for your
device or to obtain the software license key, please visit http://DSdownload.BenQ.com.
Then enter the serial number (can be found on the sticker attached on the back of the
display) and click OK to access the Software download page.
RP652/RP652H and RP702RP790
Page 31
Basic operations27
Setting up Internet connection
Your display must be connected to the network to download updates or surf the
Internet.
To find the MAC address in Android OS, please go to Settings > Network > Status.
Wired Connection
1. Connect one end of the Ethernet cable to the LAN port of the display.
2. Connect the other end of the Ethernet cable to the LAN port of the router.
3. Press the INPUT button on the remote control and select ANDROID.
4. On the home screen, select All Apps () > Settings () > Network.
5. In the Network menu, select Wired.
6. In the Wired menu, set Open Ethernet to On to configure the network settings.
Then do the following:
- If the router setting enables obtaining IP address automatically, select The
Automatic Acquisition IP Address and press the OK button. Your display will
obtain the IP address automatically.
- Otherwise, do the following to manually configure the network:
a. Select IPv6 and press the OK button to enable/disable IPv6.
b. Select IP Address and assign a valid IP address for the device.
c. Select Subnet Mask and assign a subnet mask of the IP address for the device.
d. Select Default Gateway and assign a valid gateway for the device.
e. Select First DNS and Second DNS, and then assign a valid DNS server
address for the device.
f. Select save and press the OK button. A successful message appears on the
screen.
Wireless Connection
This display only supports BenQ WDRT8192 WiFi dongle. Please contact your local
dealer for more information on configuring the wireless connection.
Page 32
Basic operations28
System Update
No
Find an OTA upgrade package! do you want to update? upgrade
package version:1.0.3, size:193M
Yes
Updating software
Whenever a new version of software is available, the system will automatically detect the
update and will prompt you to download it every time you turn on the display.
If you want to update the software, select Yes and press the OK button on the remote
control.Or your can skip this step and update the software later.
• Software update process may take some time to complete.
• During the update process, do not turn off the device or disconnect the Internet connection.
Any interruptions during the software update process may permanently damage your display.
Restoring to the default settings
If you encounter problems with your display, you can restore all parameters to the
factory default settings.
Before performing a factory reset, make sure to back up your important data and files.
There are two methods that can be used to reset your display.
Via OSD menu
1. Press the MENU button to open the OSD menu.
2. Press the or button to select Setting and press the OK button.
3. In the Setting menu, press the or button to select Recall.
4. A confirmation appears on the screen, select Yes to reset your display.
Via Android OS
1. Press the INPUT button on the remote control and select ANDROID.
2. On the home screen, select All Apps () > Settings () > Backup / Update.
3. In the Backup / Update menu, select Restore to Factory Default.
4. A confirmation appears on the screen, select Yes to reset your display.
Adjusting audio volume level
Press oron the control panelor VOL- / VOL+ on the remote control to adjust the
volume.
Page 33
The OSD (On-Screen Display) menu29
The OSD (On-Screen Display) menu
OSD menu overview
Menu nameOptions/functionsSee page
• Picture Mode
• Contrast
• Brightness
• Hue
Picture
Sound
Setting
• Sharpness
• Saturation
• Color Temperature
• Zoom Mode
• Image Noise Reduction
• PC Image Mode
• Sound Mode
• Low Pitch
• High Pitch
• Balance
• Surround
• Coaxial Output
• Menu Time
• Recall
31
32
33
Some options are only available when a certain input signal source is selected.
Page 34
The OSD (On-Screen Display) menu30
Operations in the OSD menu
Using the control panel buttonsUsing the remote control
1. Press the MENU button to open the
OSD menu.
2. Press the or button to select an
item.
3. Press the INPUT/BACK button to
confirm selections.
4. Press or to select a feature and
press or to adjust settings. Press
INPUT/BACK to save changes.
1. Press the MENU button too open the
OSD menu.
2. Press the or button to select an
item.
3. Press the OK button to confirm
selections.
4. Press the and button to select a
feature and press the or button
to adjust settings. Press the OK button
to confirm changes.
Page 35
The OSD (On-Screen Display) menu31
Picture
Picture Mode
Contrast
Brightness
Hue
Sharpness
Saturation
Color Temperature
Zoom Mode
Classroom
50
50
50
50
50
Warm
Full
MoveSwitchMenu:ExitOK/Source:Select
Picture menu
Screen images and icons in this document are for your reference only. Actual displays may
vary.
NameDescription
Sets the display mode. Available modes are Standard, User, Bright, and
Classroom. The properties such as Contrast, Brightness, Hue,
Picture Mode
Sharpness, and Saturation can be adjusted if the mode is set to User.
If the mode is set to Classroom, the low blue light will be activated.
ContrastAdjusts the degree of difference between darkness and lightness.
BrightnessAdjusts the balance between light and dark shades.
HueAdjusts the degree of how we perceive colors.
SharpnessAdjusts the clarity and visibility of the edges of the subjects in the image.
SaturationAdjusts the purity degree of colors.
Color
Temperature
Zoom Mode
Image Noise
Reduction
Adjusts the color temperature. Available options are Standard, Warm,
and Cold.
Sets the aspect ratio of the displayed image.
The supported aspect ratio varies depending on the input source:
• HDMI: PC Mode, Full, 4:3, Film, and Subtitle.
• VGA: Full and 4:3.
Reduces the electrical image noise caused by different media players.
Available options are Middle, High, Off, and Low.
Page 36
The OSD (On-Screen Display) menu32
Sound
Sound Mode
Low Pitch
High Pitch
Balance
Surround
Coaxial Output
Standard
50
50
0
Off
PCM
MoveSwitchMenu:ExitOK/Source:Select
PC Image
Mode
Adjusts the PC display settings. Sets PC image mode to Auto Tune to
synchronize the display automatically, or manually fine-tunes Clock,
Phase, Horizontal Position, and Vertical Position.
Sound menu
Screen images and icons in this document are for your reference only. Actual displays may
vary.
NameDescription
Sound Mode
Low PitchAdjusts the bass level.
High PitchAdjusts the treble level.
BalanceAdjusts the sound balance between the left and right speakers.
SurroundEnables/disables the surround sound feature.
Coaxial
Output
Selects a preset audio mode. Available modes are Standard, Music, Movie,
and User. The properties such as Low Pitch and High Pitch can be
adjusted if the mode is set to User.
Sets the type of digital output to an external audio system. Available options
are PCM or RAW.
Page 37
The OSD (On-Screen Display) menu33
Setting
Menu Time
Recall
15 Seconds
MoveSwitchMenu:ExitOK/Source:Select
Setting menu
Screen images and icons in this document are for your reference only. Actual displays may
vary.
NameDescription
Adjusts the display time of the OSD menu. Available options are 5
Menu Time
RecallRestores all parameters to the factory default settings.
1. Press the INPUT button on the remote control/control panel and select ANDROID.
The home screen appears.
2. Select the application that you want to access.
• Using the touch pen: Tap your desired application icon to launch the application.
• Using the remote control: Press the or button to select your desired
application and press the OK button to launch the application.
• Select All Apps () to access to all applications.
• To return to the home screen, tap the icon on the screen or press the Home button
() on the remote control.
• Since the system does not support any third party applications, user may be unable to open an
application even if the installation has completed successfully.
Page 39
Working with Android OS35
About All Apps
To operate the Android OS, use the touch pen or the buttons on the remote control.
Application Name/IconDescription
Browser ()
ES File Explorer ()
EZWrite 2.0 ()
Multimedia ()
Settings ()
WPS Office ()
Gallery ()
Music ()
Home ()
Accesses the web pages. Refer to Browser on page 37 for
more information.
Manages files stored on the internal memory and the
connected storage devices. Refer to ES File Explorer on
page 38 for more information.
Draws on the screen or annotates the file. Refer to
EZWrite 2.0 on page 36 for more information.
Browses the multimedia files stored on the internal
memory or the connected storage devices. Refer to
Multimedia on page 40 for more information.
Configures the network and device settings. Refer to
Settings on page 42 for more information.
Reads and edits the files in Office formats, including,
*.doc, *.txt, *.xls, and *.ppt. Refer to WPS Office on page
39 for more information.
Views the images stored on the internal memory or the
connected storage devices.
Plays the audio files stored on the internal memory or the
connected storage devices.
Tap to return the home screen.
Page 40
Working with Android OS36
EZWrite 2.0
Tap to launch EZWrite 2.0. With this application, you can use the annotation tools
to draw on the screen or edit the document.
Tap the icon on the left panel to active its function. Tap and hold the icon to access more
option.
FunctionDescription
Tap to switch to All Apps and open another application
Operation Mode ()
Pencil ()
Highlighter ()
Eraser ()
Background ()
Save ()
Exit ()
(such as WPS Office). Then open a file and use the
desired annotation tool to edit the document.
• Tap to draw freeform or curved line.
• Tap and hold the icon for 3 seconds to set the pen color
and thickness.
• Tap to highlight the selected text or draw a transparent
line on the screen.
• Tap and hold the icon for 3 seconds to set the
highlighter color and thickness.
• Tap to erase the areas of your picture.
• Tap and hold the icon for 3 seconds to set the eraser
thickness or select All to clear the screen.
Tap to change the background color.
Tap to save the file. This option is only available when you
start editing the file. Make sure to plug the USB disk drive
first before saving the working file.
Tap to exit the application.
Page 41
Working with Android OS37
Browser
Tap to launch Browser. With this application, you can view web pages.
Before launching the application, make sure your display is properly connected to lnternet.
Tap the icon on the top panel to activate its function. Slide on the screen to scroll the
viewed page.
FunctionDescription
Address BarEnter the web page address to view the page.
Settings ( )
Back ()
Next ()
Refresh ()
Favorite ()
Search ()
Bookmarks ()
Close ()
Tap to configure the browser settings.
Tap to return to the previous page.
Tap to go to the next page.
Tap to reload the current web page.
Tap to save the current web page to bookmarks.
Tap to search the Internet.
Tap to select bookmarks, history, or saved favorite web
pages to visit.
Tap to close the current web page.
Page 42
Working with Android OS38
ES File Explorer
Tap to launch ES File Explorer. With this application, you can manage the files and
applications.
Tap the category on the left panel and select the desired folder to browse. Tap a file in
the folder, then you can view or edit the file according to the available options.
FunctionDescription
Theme ()
Settings ()
New ()
Search ()
Refresh ()
View ()
Windows ()
Exit ()
Tap to change different theme.
Tap to access more advanced options.
Tap to create a new folder.
Tap to search for files in the internal memory or external device.
Tap to reload the current page.
Tap to toggle between list view or icons view.
Tap to switch between open windows.
Tap to close the application.
Page 43
Working with Android OS39
WPS Office
Tap to launch WPS Office. With this application, you can open almost any file
format including PDFs and Microsoft Word, PowerPoint and Excel documents.
Tap the icon on the top panel to access its function.
FunctionDescription
OpenTap to browse and open a file.
ShareTap to share your files through email or other sharing application.
ManageTap to manage the document.
Tap to launch Multimedia. With this application, you can browse the photos,
songs, or videos stored on the internal memory or the connected storage devices.
• Tap all to view the all files.
• Tap picture to view the photos. Tap the desired photo to view it in full screen.
• Tap music to view the audio files. Tap the desired audio file to play the song/audio clip.
• Tap video to view the videos. Tap the desired video file to play the video clip.
MP3MP3Need to be licensed when using AC3
AAC / M4AAAC
format
Page 46
Working with Android OS42
System Settings
Application Manager
Network
Language & input
Date & Time
Backup / Update
About
Settings
Tap to launch Settings. With this application, you can view and configure the
settings of your device.
Tap the desired menu option to enter its submenu.
Menu OptionDescription
Application ManagerSelects this option to view the total and available storage
NetworkSelects this option to view the network status or
Language & inputSelects this option to change the system language or
Date & TimeSelects this option to set the date and time.
Backup / UpdateSelects this option to update the software, view the basic
AboutSelects this option to view the model name and other
(internal memory or USB disk drive) space.
configure the network connection.
configure the input method settings.
system information (i.e. software version, system time, IP
address, MAC address, and memory storage) or restore
all parameters to the factory default settings.
hardware/software information.
Page 47
Product information
Specifications
Product information43
LCD panel
To uc h
Panel glass
Item
BacklightLEDLEDLEDLED
Panel size65”65”70”79”
Pixel pitch (mm)
Native resolution
(pixels)
Brightness (cd/m
(typical)
Contrast (typical)4000:14000:14000:11200:1
Response time (ms)
(typical)
Panel Bit
TechnologyIR Touch
Resolution
Capacity
Accuracy±2mm over 90% of touchable are
Touch OutputUSB 2.0 (x2)
Operating System
Tempered glass4mm
ThicknessAG80
2
RP652RP652HRP702RP790
0.744 mm x
0.744 mm
FHD 1920 x
1080
(pixels)
)
350350400400
6.5885
8 bit
(16.7M)
32767 x
32767
10 points (Varies from operating systems and
Window XP, Window Vista, Win 7, Win 8, Mac OS x
10.6~10.10, Linux, Chrome OS 34.0.1847.134
(Touch function varies from releases)
Specifications
0.744 mm x
0.744 mm
FHD 1920 x
1080
(pixels)
10 bit
(1.06B)
32767 x
32767
applications)
0.807 mm x
0.807 mm
FHD 1920 x
1080
(pixels)
8 bit
(16.7M)
32767 x
32767
0.453 mm x
0.453 mm
3840 x
2160
(pixels)
10 bit
(1.06B)
32768 ×
32768
Page 48
Product information44
Input
Output
Audio
Power
Environment
Mechanical
ComputerVGA (D-Sub 15-pin)
Composite
Video (RCA
jacks),
YPbPr
(RCA
jacks),
HDMI 1.3
x3;
HDMI 1.4
x2 (MHL
Video
Composite
Video (RCA
jacks),
YPbPr
(RCA
jacks),
HDMI 1.3
x5 (MHL
x1)
Composite
Video (RCA
jacks),
YPbPr
(RCA
jacks),
HDMI 1.3
x5 (MHL
x1)
Composite
Video (RCA
jacks),
YPbPr
(RCA
jacks),
HDMI 1.3
x5 (MHL
x1)
x1)
Audio
L/R (RCA jacks), Line-in (3.5 mm jack),
Mic-in (3.5 mm Jack)
USBType A
ControlRS-232C (D-Sub 9-pin)
OPS Option Slot
Open pluggable specification (Intel OPS standard) x
1 (1080P; 12V/5A Max: 60W)
ComputerX
VideoAV / HDMI
AudioLine-out (3.5 mm jack), L/R (RCA jacks)
ControlRS-232C (D-Sub 9-pin)
Audio W (Amp)10W x 2
Internal speakerO
Supply100 - 240V AC, 50/60 Hz
Consumption Max.220W220W220W250W
Consumption
Standby
Operating
Temperature
Operating
Humidity
Storage
Temperature
Storage
Humidity
Display
Orientation
Weight (without
packing / with
packing)
Dimensions
(W x H x D) (mm)
Bezel Dimension
- T/B/L/R (mm)
20% ~ 80% RH Non-Condensing
10% ~ 90% RH Non-Condensing
61kg/73kg 57kg/71kg73kg/87kg
1505 x 901
1505 x 901
x 95
-10 - 60
Landscape
x 122
35/56/35/35
≤0.5W
0 - 40
o
C
o
C
1625 x 968
x 95
87 kg/
112 kg
1847 x
1093 x 95
Page 49
Feature
Product information45
DVI daisy chainXXXX
RS232 control daisy
chain
OOOO
Image setting OOOO
Picture modeOOOO
Sharpness
enhancement
Proof of image
retention
OOOO
XXXX
Dimming control XXXX
BlankOOOO
FreezeOOOO
10-bit color
processing
Built-in video wall
support
XXXO
XXXX
SchedulingXXXX
Source / volume
control
OOOO
HDMI-HDCPOOOO
De-Interlacing /
Comb Filter
XXXX
Ambient light sensorXXXX
• Specifications and functions are subject to change without notice.
• To make sure that the touch function works properly on Mac OS X 10.10, you are
recommended to perform screen calibration first. Contact BenQ dealer for the required
calibration utility.
ItemRP652RP652HRP702RP790
CPUARM Cortex A7 1.2GHz Quad core
System
System
Memory
1GB
Storage4GB4GB/8GB4GB/8GB4GB/8GB
OSAndroid 4.2.2
• OS: This Android 4.2.2 operating system is not standard Android, so access to Google Play™
is not available. APK cannot be installed in the default location unless given permission by the
management units. Contact your BenQ dealer for the required support for the management
permission. Without management permission, installing function won’t work. There is no
guarantee that the self-installed APK can function normally.
• Storage: Content storage may vary by the product supplied for your region. Pre-installed
system and apps may take up some space.
Page 50
Product information46
Dimensions
RP652
Unit: mm
Page 51
RP652H
Product information47
Unit: mm
Page 52
Product information48
RP702
Unit: mm
Page 53
RP790
Product information49
Unit: mm
Page 54
Product information50
Supported input signal resolution
RP652/RP652H and RP702
Resolution
AVYPbPrVGAHDMI
640 x 480 @ 60Hz
720 x 400 @ 70Hz
800 x 600 @ 60Hz
1024 x 768 @ 60Hz
1280 x 720 @ 60Hz
1280 x 768 @ 60Hz
1280 x 960 @ 60Hz
1280 x 1024 @ 60Hz
1360 x 768 @ 60Hz
1600 x 1050 @ 60Hz
1920 x 1080 @ 60Hz
NTSC-M
NTSC-J
PAL -BDGHI
576i (50Hz)
480i (60Hz)
480p (60Hz)
576p (50Hz)
720p (60Hz)
1080i (50Hz)
1080i (60Hz)
1080p (24Hz)
1080p (25Hz)
1080p (30Hz)
1080p (50Hz)
1080p (60Hz)
Input source
• : supported
• Blank: not supported
Page 55
RP790
Resolution
640 x 480 @ 60Hz
720 x 400 @ 70Hz
800 x 600 @ 60Hz
1024 x 768 @ 60Hz
1280 x 720 @ 60Hz
1280 x 768 @ 60Hz
1280 x 960 @ 60Hz
1280 x 1024 @ 60Hz
1360 x 768 @ 60Hz
1600 x 1050 @ 60Hz
1920 x 1080 @ 60Hz
NTSC-M
NTSC-J
PAL -BDGHI
576i (50Hz)
480i (60Hz)
480p (60Hz)
576p (50Hz)
720p (60Hz)
1080i (50Hz)
1080i (60Hz)
1080p (24Hz)
1080p (25Hz)
1080p (30Hz)
1080p (50Hz)
1080p (60Hz)
3840 x 2160@30Hz
Product information51
Input source
AVYPbPrVGAHDMI
• : supported
• Blank: not supported
• 3840 x 2160 @ 30Hz is available via HDMI 4 and HDMI 5
Page 56
Troubleshooting52
Troubleshooting
ProblemSolution
No pictureCheck the following:
• Is the display turned on? Check the power indicator of the
display.
• Is the signal source device turned on? Turn on the device
and try again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
• Have you chosen an unsupported output resolution on
the computer? Refer to Supported input signal resolution
on page 50 to select a supported resolution and try again.
• Have you chosen an unsupported output resolution on
the DVD or Blu-ray disc player? Refer to Supported input
signal resolution on page 50 to select a supported
resolution and try again.
No soundCheck the following:
• Have you turned on the mute function on the display or
the input source device? Turn off the mute function or
increase the audio volume level and try again.
• Are there any loose cable connections? Make sure that all
cables are connected firmly.
The computer input
image looks strange
The control panel
buttons do not work
• Have you chosen an unsupported output resolution on
the computer? Refer to Supported input signal resolution
on page 50 to select a supported resolution and try again.
• Use the Auto Tune function (See Picture menu on page
31) to let the display automatically optimize the display of
computer image.
• If the result of the Auto Tune function is not satisfactory,
use the Clock, Phase, Horizontal Position, and
Vertical Position functions to manually adjust the image.
Have you locked the control panel buttons? Unlock the
buttons and try again.
Page 57
Troubleshooting53
The remote control does
not work
USB Function
• Check for incorrect battery orientation.
• Check for dead batteries.
• Check your distance and angle from the display.
• Check whether remote control is properly being pointed
at the display’s remote control sensor window.
• Check for any obstacle between the remote control and
the remote control sensor window.
• Check that the remote control sensor window is not
under strong fluorescent lighting, or in direct sunlight.
• Check for any devices (computer or personal digital
assistant, PDA) nearby that transmit infrared signals which
may cause interference to signal transmission between the
remote control and the display. Turn off the infrared
function of these devices.
When working with the environment of ESD interference,
it is normal that the USB connection will be disconnected.
The users have to restart the USB connection manually.
5/5/16
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