BenQ RP652, RP652H, RP702, RP790 User Manual

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RP652/RP652H/RP702/RP790 Interactive Flat Panel User Manual
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Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
Copyright 2015 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
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Table of Contents i
Table of Contents
Safety warnings and precautions ...................................... 1
Important safety instructions............................................ 2
Notes on the LCD panel of this display..................................... 2
Safety notice for remote control................................................. 3
Battery safety notice....................................................................... 3
BenQ ecoFACTS.............................................................................. 4
Package contents ................................................................. 5
Setting up the display.......................................................... 6
Mounting the display....................................................................... 6
Parts of the display and their functions .......................... 8
Front/Rear panel ............................................................................. 8
Input/output terminals.................................................................... 9
Remote control............................................................................. 11
Using the remote control........................................................... 13
Connection ......................................................................... 14
Connecting audio/video signals ................................................. 14
Connecting the multimedia inputs............................................ 18
Connecting the touch module................................................... 18
Connecting power........................................................................ 19
Installing and Removing OPS module ...................................... 19
Using the touch screen..................................................... 20
Important instructions for using the touch screen............... 24
Basic operations................................................................. 25
Turning the display on or off ..................................................... 25
Initial Setup..................................................................................... 25
Switching input signals ................................................................. 26
Downloading software ................................................................ 26
Setting up Internet connection.................................................. 27
Updating software ........................................................................ 28
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Table of Contentsii
Restoring to the default settings ............................................... 28
Adjusting audio volume level...................................................... 28
The OSD (On-Screen Display) menu........................... 29
OSD menu overview ................................................................... 29
Operations in the OSD menu.................................................... 30
Picture menu................................................................................ 31
Sound menu................................................................................. 32
Setting menu................................................................................ 33
Working with Android OS.............................................. 34
About All Apps.............................................................................. 35
EZWrite 2.0 ................................................................................... 36
Browser........................................................................................... 37
ES File Explorer ............................................................................. 38
WPS Office..................................................................................... 39
Multimedia ...................................................................................... 40
Settings ............................................................................................ 42
Product information.......................................................... 43
Specifications.................................................................................. 43
Dimensions..................................................................................... 46
Supported input signal resolution ............................................. 50
Troubleshooting................................................................. 52
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Safety warnings and precautions 1

Safety warnings and precautions

THIS EQUIPMENT MUST BE GROUNDED
To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
• The mains plug of the power supply cord shall remain readily operable. The AC receptacle (mains socket outlet) shall be installed near the equipment and shall be easily accessible. To completely disconnect this equipment from the AC mains, disconnect the power cord plug from the AC receptacle.
• Do not place this display on an uneven, sloping or unstable surface (such as a trolley) where it may fall and cause damage to itself or others.
• Do not place this display near water, like a spa or pool, or in a position which will allow the splashing or spraying of water onto the display, like in front of an open window where rain water may enter.
• Do not install this display in a confined space without proper ventilation and air circulation, such as in a closed cabinet. Allow proper space around the display for dissipating heat inside. Do not block any openings and vents on the display. Overheating may result in hazards and electric shock.
• Installation of this display should only be performed by a qualified technician. Failure to install this display properly may cause injuries and damages to the personnels and the display itself. Check the installation regularly and maintain the display periodically to ensure the best working condition.
• Use only the accessories approved or recommended by the manufacturer to mount this display. Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries. Make sure that the surface and fixing points are strong enough to sustain the weight of the display.
• To reduce the risk of electric shock, do not remove covers. No user serviceable parts inside. Refer servicing to qualified service personnel.
• To prevent personal injuries, mounting the display or installing desktop stands is required before use.
household wiring. Extension cords used with the equipment must have three cores and be correctly wired to provide connection to the ground. Wrongly wired extension cords are a major cause of fatalities.
The fact that the equipment operates satisfactorily does not imply that the power outlet is grounded or that the installation is completely safe. For your safety, if you are in any doubt about the effective grounding of the power outlet, please consult a qualified electrician.
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Important safety instructions2

Important safety instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Notes on the LCD panel of this display

• The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer of
glass which is liable to marking or scratching, and cracking if struck or pressured. The liquid crystal substrate is also liable to damage under excessive force or extreme temperatures. Please handle with care.
• The response time and brightness of the LCD panel may vary with the ambient
temperature.
• Avoid placing the display in direct sun or where direct sun or spot lighting will shine
onto the LCD panel, as the heat may damage the panel and the external casing of the display, and the bright light will make viewing the display more difficult than necessary.
• The LCD panel consists of individual pixels to display images and is manufactured
according to the design specifications. While 99.9% of these pixels work normally,
0.01% of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a technical limitation of the LCD technology and is not a defect.
• LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are
also susceptible to 'screen burn-in' or 'image retention' which can be found on the
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Important safety instructions 3
screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible. Avoid displaying images in 4:3 aspect ratio over a long period of time, otherwise there may be visible burn marks on the screen as two vertical lines. Note: Under certain circumstances, condensation may occur on the inner side of the cover glass, it's a natural phenomenon and will not affect the operation of the display. This condensation will usually disappear after around 2 hours of normal operation.

Safety notice for remote control

• Do not put the remote control in the direct heat, humidity, and avoid fire.
• Do not drop the remote control.
• Do not expose the remote control to water or moisture. Failure to do so could result in malfunction.
• Confirm there is no object between the remote control and the remote sensor of the product.
• When the remote control will not be used for an extended period, remove the batteries.

Battery safety notice

The use of the wrong type of batteries may cause chemical leaks or explosion. Please note the following:
• Always ensure that the batteries are inserted with the positive and negative terminals in the correct direction as shown in the battery compartment.
• Different types of batteries have different characteristics. Do not mix different types.
• Do not mix old and new batteries. Mixing old and new batteries will shorten battery life or cause chemical leaks from the old batteries.
• When batteries fail to function, replace them immediately.
• Chemicals which leak from batteries may cause skin irritation. If any chemical matter seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the batteries as soon as possible.
• Due to varying storage conditions, the battery life for the batteries included with your product may be shortened. Replace them within 3 months or as soon as you can after initial use.
• There may be local restrictions on the disposal or recycling of batteries. Consult your local regulations or waste disposal provider.
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Important safety instructions4

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
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Package contents 5

Package contents

Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately.
LCD display Power cord x4
D-Sub (15-pin)
cable x1
Remote control
Pen tray USB cable x1 AAA battery x 2 Touch pen x 2
Quick start guide
• The type of power cord supplied may differ from that illustrated depending on your region of purchase. For RP790 model, it is equipped with 5 pieces of power cords.
• Before discarding the package, check that you haven't left any accessories inside the box.
• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing the package (if possible) for future transport of the display.
• Do not leave plastic bags within reach of young children or babies.
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Setting up the display6
*Screw type: M6
*Screw type: M8
*Screw type: M8
Thickness of the wall mounting bracket
10 mm (0.39")
LCD display

Setting up the display

Mounting the display

You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation:
• This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries.
• Refer the installation to qualified technicians. Improper installation may cause the display to fall or malfunction.
Installing the display on a wall
1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface.
Make sure that the size of the cloth is larger than the display.
2. Gently lay the display on the cloth with the LCD screen facing down.
3. Remove the desktop stands from the display if installed.
4. Identify the wall mounting screw holes on the back of the display as shown in the
illustration.
RP652/RP652H RP702 RP790
5. Install the wall mounting bracket on
the display and attach the display to the wall according to the mounting bracket’s instructions. The length of the screw should exceed the thickness of the wall mounting bracket by at least 10 mm. Make sure that all screws are tightened and secured properly. (Recommended torque: 470 ­635N•cm). The mounting means should be strong enough to bear the weight of the display.
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Setting up the display 7
10 mm (0.39")
• To maintain proper ventilation, keep at least 10 mm of clear space from the back cover of the display to the wall.
• Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.
Installing the pen tray
1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface. Make sure that the size of the cloth is larger than the display.
2. Gently lay the display on the cloth with the LCD screen facing down.
3. Identify the wall mounting screw holes on the back of the display as shown in the illustration and remove the 3 screws on the display.
4. Place the pen tray on the back of the display as shown, and fasten the 3 screws back to the respective holes.
5. Lay the display straight and the pen tray is at the bottom edge of the display.
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Parts of the display and their functions8
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Parts of the display and their functions

Front/Rear panel

No. Name Description
OPS USB Extends the USB port of computer to OPS USB at front.
M-USB
TOUCH USB 1
HDMI 1 Receives HDMI signals from an external device.
ON/OFF/BLANK
MENU Opens or closes the OSD menu.
/
/
FREEZE/HOME
INPUT/BACK
Accesses multimedia files on USB drives directly. Note: M-USB only supports FAT / FAT32 format. Connects the USB cable from the display to a computer to
use the touch module.
Connects to a headphone or an earphone.
Connects to a microphone.
• Press to let the screen becomes blank.
• Press and hold the button (approximately 3 seconds) to turn the display on or off.
• Scrolls through settings and options in the OSD menu.
/: Hot keys for audio volume adjustment.
• Freezes the screen.
• Scrolls through settings and options in the OSD menu.
• In Android OS, press to return to the home screen.
• Selects/confirms options in On-Screen Display (OSD) menu.
• Selects input sources.
• In Android OS, press to return to the previous screen.
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Used to isolate the power supply from the system.
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10
• When the switch is set to ON (I), the system will
POWER
automatically enter standby mode.
• When the switch is set to OFF (O), this will completely cut off the power supply.

Input/output terminals

Parts of the display and their functions 9
No. Name Description
AV OUT(L/ R)
AV IN(L/R)
Outputs composite video signals from the AV I N input to another display with an RCA connector.
Receives composite video signals from an external device (such as a VCR or DVD player).
M USB 2 Accesses multimedia files on USB drives directly.
HDMI 5(MHL) Receives HDMI signals from an external device.
Connects to a headphone or an earphone.
COAXIAL
TOUCH USB-2
Connects to a coaxial cable to function as a radio frequency trasmission line.
Connects the USB cable from the display to a computer to use the touch module.
OPS USB Connects to a USB drive directly in OPS.
Used for external control.
• RS232 IN: Receives control signals from a computer or another
RS232(IN/OUT)
display.
• RS232 OUT: Outputs control signals from the RS232 IN input to
another display.
HDMI 2 Receives HDMI signals from an external device.
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Parts of the display and their functions10
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HDMI 3 Receives HDMI signals from an external device.
HDMI OUT Connects to the display devices with a HDMI 3 input.
LAN Connects to the network using the Ethernet cable.
HDMI 4 Receives HDMI signals from an external device.
VGA
Receives analog RGB signals from an external device (such as a computer).
PC AUDIO Receives audio signals from an external device.
YPbPr
Receives component video (YPbPr) signals from an external device (such as a DVD player, HDTV device or Laser disc player).
OPS Option Slot Receives signal from OPS Module.
TOUCH USB 1 must be used with HDMI 1, and TOUCH USB-2 must be used with VGA, HDMI 2, HDMI 3, HDMI 4, or HDMI 5.
• For RP790 model, the HDMI 4 and HDMI 5 ports support 4K resolution.
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Parts of the display and their functions 11
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Remote control

POWER
Turns the display on or off.
INPUT
Selects an input source.
CH RETURN
Returns to the previous program channel.
INFO
Shows the current input source and resolution.
FAV
Shows the favorite program channel.
16:9
Changes the aspect ratio of the display image.
MULTI-MEDIA buttons
Used to control the media playback.
Numeric buttons (0-9)
Performs as numeric buttons when the OSD menu is on.
SCREEN SHOT
Captures a screenshot and automatically save it to a USB drive. Make sure to plug the USB disk drive first before capturing the screenshot.
CHLIST ( )
Deletes a character / displays program list.
MUTE
Turns on or off the mute function.
VOL- / VOL+
Turns down/up the volume.
CH+ / CH-
Selects the program channel.
WPS
Switches the system into Android OS, then opens the WPS office app.
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Parts of the display and their functions12
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M-Player
Switches the system into Android OS, then opens the Multimedia app.
Write
Switches the system into Android OS, then opens the EZ Write 2.0 app.
Eye Care
Sets the display mode to Classroom mode. Refer to Picture menu on page 31.
BLANK
Hides the image (the screen becomes blank) when the OSD menu is off. Press again to resume normal display.
MENU
Opens or closes the OSD menu.
FREEZE
Freezes the image when the OSD menu is off.
OK
Confirms your selection or save changes.
Cursor keys (///)
Scrolls through settings and options in the OSD menu when the OSD menu is on.
Back button ( )
Returns to the previous page (in Android OS).
Home button ( )
Returns to the home screen (in Android OS).
The users can keep pushing Eye Care on the remote control and then the classroom mode will be shown on the top-left corner of the display, which is the low blue light mode.
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Parts of the display and their functions 13

Using the remote control

Installing remote control batteries
1. Open the remote control battery compartment cover.
2. Insert the supplied batteries ensuring that the
Remote control usage tips
• Point and aim the top front of the remote control directly at the display’s remote control sensor window when you press the buttons.
• Do not let the remote control become wet or place it in humid environments (like bathrooms).
• If the display’s remote control sensor window is exposed to direct sunlight or strong light, the remote control may not operate properly. In this situation, change the light source, readjust the angle of the display or operate the remote control from a location closer to display’s remote control sensor window.
positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment.
The supplied batteries are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible.
3. Refit the battery compartment cover.
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Connection14
D-Sub (15-pin) cable
Audio cable
Computer

Connection

Connecting audio/video signals

Pay attention to the following notes when you connect cables:
• Please turn off all devices.
• Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality.
• Do not remove cables from the ports by pulling the cable itself. Always grasp and pull the connectors at the end of the cable.
• Ensure that all cables are fully inserted and firmly seated.
Connecting the VGA input
1. Connect the VGA jack on the display to the VGA output jack on a computer using a
D-Sub (15-pin) cable.
2. Connect the computer’s audio output jack to the PC AUDIO jack on the display
using a suitable audio cable.
3. To view images from this input, press the INPUT button on the remote control and
select VGA.
The audio cable is not supplied and should be purchased separately.
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Connection 15
Computer
HDMI cable
Connecting the digital inputs
1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI 3 input jack on the display using an HDMI cable.
2. To view video image from this input, press the INPUT button on the remote control and select HDMI 3.
The cables are not supplied and should be purchased separately.
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Connection16
Audio cable
DVD player / VCR
Component video cable
Connecting the YPbPr component video input
1. Connect the YPbPr jacks on the display to the component output jacks on an A/V device (such as a VCR or DVD player) using a component video cable.
2. Connect the DVD player’s audio outputt jacks to the AV OUT(L/R) jacks on the display using a suitable audio cable.
3. To view video image from this input, press the INPUT button on the remote control and select YPbPr.
The cables are not supplied and should be purchased separately.
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Connection 17
Audio cable
DVD player / VCR
AV
cable
Connecting the AV and S-Video inputs
1. Connect the AV IN(L/R) jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable.
2. Connect the VCR’s audio output jacks to the AV OUT(L/R) jacks on the display using a suitable audio cable.
3. To view video image from this input, press the INPUT button on the remote control and select AV.
The cables are not supplied and should be purchased separately.
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Connection18
USB flash drive
USB cable
Computer

Connecting the multimedia inputs

To view multimedia files on the USB flash drive:
1. Plug the USB flash drive in the M-USB port.
2. A dialog box appears on the screen. Select Ok to enter the multimedia mode.
The cables are not supplied and should be purchased separately.

Connecting the touch module

Connect the USB TYPE A FOR TOUCH (type A) jack (TOUCH USB 1 or TOUCH USB-2) on the display to the USB port of a computer using the supplied USB cable. The touch module of the display supports easy Plug-and-Play operation. There is no need to install additional drivers on the computer.
• Avoid blocking the touch screen frame (where sensors are located) when initiating the touch
• It is highly recommended that you connect the display to the PC or laptop directly. Avoid
• If any ghost image occurs, please try to unplug and then re-plug all USB cables. If the failure
TOUCH USB 1 must be used with HDMI 1, and TOUCH USB-2 must be used with VGA,
module.
connecting the display to a face plate device which may cause failures in touch operations.
image still exists, use another USB type A to A cable.
HDMI 2, HDMI 3, HDMI 4, or HDMI 5.
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Connection 19
OPS module

Connecting power

Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch).
• The supplied power cord is suitable for use with 110-240V AC power only.
• The power cord and outlet illustrated may differ from the ones used in your region.
• Only use an appropriate power cord for your region. Never use a power cord which appears damaged or frayed, or change the plug type on the power cord.
• Be aware of the power loading when you use extension cords or multiple outlet power boards.
• There are no user serviceable parts in this display. Never unscrew or remove any covers. There are dangerous voltages inside the display. Turn off the power and unplug the power cord if you intend to move the display.

Installing and Removing OPS module

The illustration shown below is for your reference. The actual content, pre-installed applications and available services may vary by the product supplied for your region. OPS module should be purchased separately.
To install OPS module:
1. Power off the display.
2. Insert OPS module and then fix by screws.
Keep the OPS cover for future use.
To r e m o v e O PS mo d u l e :
1. Power off the display.
2. Remove screws and plug out OPS module.
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Using the touch screen20

Using the touch screen

You can use the optical touch screen to control your operating system. The touch screen can emulate basic mouse functions and supports multi-touch functions for Windows 7/ 8*. The following table shows a list of gestures you can use on the touch screen.
• Ensure that you have installed the USB cable on the display to a computer.
• *Multi-touch functions are only supported by Windows 8, Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions. For Windows XP, Windows Vista and Windows 7 - Starter and Home Basic versions, multi-touch is not supported.
• Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
OS functions Gesture actions
For Windows XP, Windows Vista and Windows 7
Tap the screen once.
Click
Tap the screen twice.
Double-click
Right-click
Drag
1. Press on the target.
2. Hold and wait for a blue ring to appear.
3. Release your finger.
Drag one finger left or right.
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Using the touch screen 21
OS functions Gesture actions
For Windows Vista and Windows 7
Drag one finger left or right.
Selection
Quickly drag your finger (Flick) in a desired direction.
Pan up / Pan down / Back / Forward
Multi-touch functions For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions
1. Press on the target.
2. Tap the screen with another finger.
3. Release the second finger.
Right-click
Scrolling
Zoom
Drag one or two fingers up or down.
or
Move two fingers apart or toward each other.
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Using the touch screen22
OS functions Gesture actions
• Move two fingers in opposing directions.
• Use one finger to pivot around another.
Supported by specific applications
Tap two fingers simultaneously. The target should be the midpoint between the fingers.
Supported by specific applications
For Windows XP, Windows Vista and Windows 7
Press and hold for 4 seconds.
Wakeup from Windows sleep mode (S3)
Gesture Description
For Windows 8
Press and hold to learn This touch interaction causes detailed information or teaching
visuals (for example, a tooltip or context menu) to be displayed without a commitment to an action. Anything displayed this way should not prevent users from panning if they begin sliding their finger.
Tap for primary action Tapping on an element invokes its primary action, for instance
launching an application or executing a command.
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Gesture Description
Slide to pan Slide is primarily used for panning interactions but can also be
used for moving, drawing or writing. Slide can also be used to target small, densely packed elements by scrubbing (sliding the finger over related objects such as radio buttons).
Swipe to select, command, and move Sliding the finger a short distance, perpendicular to the panning
direction, selects objects in a list or grid (ListView and GridLayout controls). Display the AppBar with relevant commands when objects are selected.
Pinch and stretch to zoom While the pinch and stretch gestures are commonly used for
resizing, they also enable jumping to the beginning, end, or anywhere within content with Semantic Zoom. A Semantic Zoom control provides a zoomed out view for showing groups of items and quick ways to dive back into them.
Turn to rotate Rotating with two or more fingers causes an object to rotate.
Using the touch screen 23
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Using the touch screen24

Important instructions for using the touch screen

Please clean the frame when there is sign of malfunction on the touch screen.
• Before you clean the screen, make sure the display is turned off, and unplug the power cord.
• Remove dust or dirt from the screen and the infrared plastic filter periodically. It is suggested using a small amount of alcohol to clean the infrared plastic filter.
• To avoid damage to the screen, never use any type of abrasive materials to wipe the screen.
• Use a neutral detergent to clean the touch screen. Avoid using detergents with erosive substance, such as banana oil or ammonia.
• Moisten a clean soft, lint-free cloth with a neutral detergent and then clean the touch screen.
• Do not spray a detergent on the screen surface or the body directly. It may result in a short circuit to the touch screen.
• Keep the touch screen out of direct sunlight or spotlights.
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Basic operations

Power Button
IR Receiver

Turning the display on or off

Before turning on the display, make sure the Power switch is set to ON (I). The system will enter standby mode.
• To turn on the display, press the Powe r button on the control panel or on the remote control.
• To turn off the display, press the Power button on the control panel or on the remote control. The system will automatically enter standby mode.
Basic operations 25
The display’s standby mode still consumes power. To completely cut off power supply, set the Power switch to OFF (O) and then disconnect the power cord from the power outlet.

Initial Setup

After you have connected the display to the power, you are ready to power on the display. The first time you power on the display, you will be guided through a series of setup screens. Follow the on-screen instructions or the steps below to start up your display and complete the initial setup.
1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may take a moment.
2. Tap Next on the screen to begin. Follow the on-screen instructions to set up the language, date and time, and network. Or your can skip some of these steps and complete the setup later.
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Basic operations26
Input Source
VGA
AV
YPbPr
OPS
HDMI 1
HDMI 2
HDMI 3
HDMI 4
HDMI 5
ANDROID
Input Source
VGA
AV
YPbPr
OPS
HDMI -1
HDMI -2
HDMI -3
HDMI -4(4K)
HDMI -5(4K)
ANDROID

Switching input signals

Press the INPUT button on the remote control or the control panel to select an input signal.

Downloading software

BenQ may periodically release software updates that may add functions or applications associated with your display. To check if there is a software update available for your
device or to obtain the software license key, please visit http://DSdownload.BenQ.com. Then enter the serial number (can be found on the sticker attached on the back of the display) and click OK to access the Software download page.
RP652/RP652H and RP702 RP790
Page 31
Basic operations 27

Setting up Internet connection

Your display must be connected to the network to download updates or surf the Internet.
To find the MAC address in Android OS, please go to Settings > Network > Status.
Wired Connection
1. Connect one end of the Ethernet cable to the LAN port of the display.
2. Connect the other end of the Ethernet cable to the LAN port of the router.
3. Press the INPUT button on the remote control and select ANDROID.
4. On the home screen, select All Apps () > Settings () > Network.
5. In the Network menu, select Wired.
6. In the Wired menu, set Open Ethernet to On to configure the network settings. Then do the following:
- If the router setting enables obtaining IP address automatically, select The
Automatic Acquisition IP Address and press the OK button. Your display will obtain the IP address automatically.
- Otherwise, do the following to manually configure the network:
a. Select IPv6 and press the OK button to enable/disable IPv6. b. Select IP Address and assign a valid IP address for the device. c. Select Subnet Mask and assign a subnet mask of the IP address for the device. d. Select Default Gateway and assign a valid gateway for the device. e. Select First DNS and Second DNS, and then assign a valid DNS server
address for the device.
f. Select save and press the OK button. A successful message appears on the
screen.
Wireless Connection
This display only supports BenQ WDRT8192 WiFi dongle. Please contact your local dealer for more information on configuring the wireless connection.
Page 32
Basic operations28
System Update
No
Find an OTA upgrade package! do you want to update? upgrade
package version:1.0.3, size:193M
Yes

Updating software

Whenever a new version of software is available, the system will automatically detect the update and will prompt you to download it every time you turn on the display.
If you want to update the software, select Yes and press the OK button on the remote
control. Or your can skip this step and update the software later.
• Software update process may take some time to complete.
• During the update process, do not turn off the device or disconnect the Internet connection.
Any interruptions during the software update process may permanently damage your display.

Restoring to the default settings

If you encounter problems with your display, you can restore all parameters to the factory default settings.
Before performing a factory reset, make sure to back up your important data and files.
There are two methods that can be used to reset your display.
Via OSD menu
1. Press the MENU button to open the OSD menu.
2. Press the or button to select Setting and press the OK button.
3. In the Setting menu, press the or button to select Recall.
4. A confirmation appears on the screen, select Yes to reset your display.
Via Android OS
1. Press the INPUT button on the remote control and select ANDROID.
2. On the home screen, select All Apps () > Settings () > Backup / Update.
3. In the Backup / Update menu, select Restore to Factory Default.
4. A confirmation appears on the screen, select Yes to reset your display.

Adjusting audio volume level

Press oron the control panel or VOL- / VOL+ on the remote control to adjust the volume.
Page 33
The OSD (On-Screen Display) menu 29

The OSD (On-Screen Display) menu

OSD menu overview

Menu name Options/functions See page
Picture Mode
Contrast
Brightness
Hue
Picture
Sound
Setting
Sharpness
Saturation
Color Temperature
Zoom Mode
Image Noise Reduction
PC Image Mode
Sound Mode
Low Pitch
High Pitch
Balance
Surround
Coaxial Output
Menu Time
Recall
31
32
33
Some options are only available when a certain input signal source is selected.
Page 34
The OSD (On-Screen Display) menu30

Operations in the OSD menu

Using the control panel buttons Using the remote control
1. Press the MENU button to open the OSD menu.
2. Press the or button to select an item.
3. Press the INPUT/BACK button to
confirm selections.
4. Press or to select a feature and
press or to adjust settings. Press INPUT/BACK to save changes.
1. Press the MENU button too open the OSD menu.
2. Press the or button to select an
item.
3. Press the OK button to confirm
selections.
4. Press the and button to select a feature and press the or button to adjust settings. Press the OK button to confirm changes.
Page 35
The OSD (On-Screen Display) menu 31
Picture
Picture Mode
Contrast
Brightness
Hue
Sharpness
Saturation
Color Temperature
Zoom Mode
Classroom
50
50
50
50
50
Warm
Full
Move Switch Menu:Exit OK/Source:Select

Picture menu

Screen images and icons in this document are for your reference only. Actual displays may vary.
Name Description
Sets the display mode. Available modes are Standard, User, Bright, and Classroom. The properties such as Contrast, Brightness, Hue,
Picture Mode
Sharpness, and Saturation can be adjusted if the mode is set to User.
If the mode is set to Classroom, the low blue light will be activated.
Contrast Adjusts the degree of difference between darkness and lightness. Brightness Adjusts the balance between light and dark shades. Hue Adjusts the degree of how we perceive colors. Sharpness Adjusts the clarity and visibility of the edges of the subjects in the image. Saturation Adjusts the purity degree of colors. Color
Temperature
Zoom Mode
Image Noise Reduction
Adjusts the color temperature. Available options are Standard, Warm, and Cold.
Sets the aspect ratio of the displayed image. The supported aspect ratio varies depending on the input source:
• HDMI: PC Mode, Full, 4:3, Film, and Subtitle.
• VGA: Full and 4:3. Reduces the electrical image noise caused by different media players.
Available options are Middle, High, Off, and Low.
Page 36
The OSD (On-Screen Display) menu32
Sound
Sound Mode
Low Pitch
High Pitch
Balance
Surround
Coaxial Output
Standard
50
50
0
Off
PCM
Move Switch Menu:Exit OK/Source:Select
PC Image Mode
Adjusts the PC display settings. Sets PC image mode to Auto Tune to synchronize the display automatically, or manually fine-tunes Clock,
Phase, Horizontal Position, and Vertical Position.

Sound menu

Screen images and icons in this document are for your reference only. Actual displays may vary.
Name Description
Sound Mode
Low Pitch Adjusts the bass level. High Pitch Adjusts the treble level. Balance Adjusts the sound balance between the left and right speakers. Surround Enables/disables the surround sound feature. Coaxial
Output
Selects a preset audio mode. Available modes are Standard, Music, Movie, and User. The properties such as Low Pitch and High Pitch can be adjusted if the mode is set to User.
Sets the type of digital output to an external audio system. Available options are PCM or RAW.
Page 37
The OSD (On-Screen Display) menu 33
Setting
Menu Time
Recall
15 Seconds
Move Switch Menu:Exit OK/Source:Select

Setting menu

Screen images and icons in this document are for your reference only. Actual displays may vary.
Name Description
Adjusts the display time of the OSD menu. Available options are 5
Menu Time
Recall Restores all parameters to the factory default settings.
Seconds, 10 Seconds, 15 Seconds, 20 Seconds, 30 Seconds, or Always.
Page 38
Working with Android OS34

Working with Android OS

To switch to the Android OS, do the following:
1. Press the INPUT button on the remote control/control panel and select ANDROID. The home screen appears.
2. Select the application that you want to access.
• Using the touch pen: Tap your desired application icon to launch the application.
• Using the remote control: Press the or button to select your desired application and press the OK button to launch the application.
• Select All Apps ( ) to access to all applications.
• To return to the home screen, tap the icon on the screen or press the Home button
() on the remote control.
• Since the system does not support any third party applications, user may be unable to open an application even if the installation has completed successfully.
Page 39
Working with Android OS 35

About All Apps

To operate the Android OS, use the touch pen or the buttons on the remote control.
Application Name/Icon Description
Browser ()
ES File Explorer ()
EZWrite 2.0 ()
Multimedia ()
Settings ()
WPS Office ()
Gallery ()
Music ()
Home ()
Accesses the web pages. Refer to Browser on page 37 for more information.
Manages files stored on the internal memory and the connected storage devices. Refer to ES File Explorer on
page 38 for more information.
Draws on the screen or annotates the file. Refer to
EZWrite 2.0 on page 36 for more information.
Browses the multimedia files stored on the internal memory or the connected storage devices. Refer to
Multimedia on page 40 for more information.
Configures the network and device settings. Refer to
Settings on page 42 for more information.
Reads and edits the files in Office formats, including, *.doc, *.txt, *.xls, and *.ppt. Refer to WPS Office on page
39 for more information.
Views the images stored on the internal memory or the connected storage devices.
Plays the audio files stored on the internal memory or the connected storage devices.
Tap to return the home screen.
Page 40
Working with Android OS36

EZWrite 2.0

Tap to launch EZWrite 2.0. With this application, you can use the annotation tools to draw on the screen or edit the document.
Tap the icon on the left panel to active its function. Tap and hold the icon to access more option.
Function Description
Tap to switch to All Apps and open another application
Operation Mode ( )
Pencil ( )
Highlighter ( )
Eraser ( )
Background ( )
Save ( )
Exit ( )
(such as WPS Office). Then open a file and use the desired annotation tool to edit the document.
• Tap to draw freeform or curved line.
• Tap and hold the icon for 3 seconds to set the pen color and thickness.
• Tap to highlight the selected text or draw a transparent line on the screen.
• Tap and hold the icon for 3 seconds to set the highlighter color and thickness.
• Tap to erase the areas of your picture.
• Tap and hold the icon for 3 seconds to set the eraser thickness or select All to clear the screen.
Tap to change the background color.
Tap to save the file. This option is only available when you start editing the file. Make sure to plug the USB disk drive first before saving the working file.
Tap to exit the application.
Page 41
Working with Android OS 37

Browser

Tap to launch Browser. With this application, you can view web pages.
Before launching the application, make sure your display is properly connected to lnternet.
Tap the icon on the top panel to activate its function. Slide on the screen to scroll the viewed page.
Function Description
Address Bar Enter the web page address to view the page.
Settings ( )
Back ( )
Next ( )
Refresh ( )
Favorite ( )
Search ( )
Bookmarks ( )
Close ( )
Tap to configure the browser settings.
Tap to return to the previous page.
Tap to go to the next page.
Tap to reload the current web page.
Tap to save the current web page to bookmarks.
Tap to search the Internet.
Tap to select bookmarks, history, or saved favorite web pages to visit.
Tap to close the current web page.
Page 42
Working with Android OS38

ES File Explorer

Tap to launch ES File Explorer. With this application, you can manage the files and applications.
Tap the category on the left panel and select the desired folder to browse. Tap a file in the folder, then you can view or edit the file according to the available options.
Function Description
Theme ( )
Settings ( )
New ( )
Search ( )
Refresh ( )
View ( )
Windows ( )
Exit ( )
Tap to change different theme.
Tap to access more advanced options.
Tap to create a new folder.
Tap to search for files in the internal memory or external device.
Tap to reload the current page.
Tap to toggle between list view or icons view.
Tap to switch between open windows.
Tap to close the application.
Page 43
Working with Android OS 39

WPS Office

Tap to launch WPS Office. With this application, you can open almost any file format including PDFs and Microsoft Word, PowerPoint and Excel documents.
Tap the icon on the top panel to access its function.
Function Description
Open Tap to browse and open a file. Share Tap to share your files through email or other sharing application. Manage Tap to manage the document.
Supported Office versions and file formats
Supported Office versions: 97 / 2000 / XP/ 2003 / 2007 / 2010
Supported Office software formats:
Office Software Supported File Formats
Word doc / docx / rtf / txt Excel xls / xlsx / csv PowerPoint ppt / pps / pot / pptx / ppsx / potx
Page 44
Working with Android OS40

Multimedia

Tap to launch Multimedia. With this application, you can browse the photos, songs, or videos stored on the internal memory or the connected storage devices.
• Tap all to view the all files.
• Tap picture to view the photos. Tap the desired photo to view it in full screen.
• Tap music to view the audio files. Tap the desired audio file to play the song/audio clip.
• Tap video to view the videos. Tap the desired video file to play the video clip.
Supported multimedia file formats
Video
Format Decode Audio Resolution Frame Rate Mbit/sec
AVI XviD /MPEG2 / MPEG4
MJPEG 1280x720 30 10 MKV MPEG4 / RV9 1920x1080 60 40 MPG MPEG1 / MPEG2 1920x1080 60 40 VOB MPEG2 1920x1080 60 40 MP4 MPEG4 1920x1080 60 40 MOV MPEG4 1920x1080 60 40
MJPEG 1280x720 30 10 3GP MPEG4 1920x1080 60 40 FLV FLV 1920x1080 60 40 TS AVS / MPEG2 1920x1080 60 40 TRP MPEG2 1920x1080 60 40 DAT MPEG1 1920x1080 60 40 RM RV8 / RV9 /RV10 COOK 1920x1080 60 40
MP2/ MP3/ AAC/ M4A/ PCM
1920x1080 60 40
Page 45
Working with Android OS 41
Photo
Format Decode Resolution Required DRAM size
JPG / JPEG Base-line 15360 x 8640 3.96
Progressive 1024 x 768 6
PNG Non-interlace 9600 x 6400 3.66
Interlace 1200 x 800 3.66
BMP bmp 9600 x 6400 3.66
Audio
Format Decode Note
MP3 MP3 Need to be licensed when using AC3 AAC / M4A AAC
format
Page 46
Working with Android OS42
System Settings
Application Manager
Network
Language & input
Date & Time
Backup / Update
About

Settings

Tap to launch Settings. With this application, you can view and configure the settings of your device.
Tap the desired menu option to enter its submenu.
Menu Option Description
Application Manager Selects this option to view the total and available storage
Network Selects this option to view the network status or
Language & input Selects this option to change the system language or
Date & Time Selects this option to set the date and time. Backup / Update Selects this option to update the software, view the basic
About Selects this option to view the model name and other
(internal memory or USB disk drive) space.
configure the network connection.
configure the input method settings.
system information (i.e. software version, system time, IP address, MAC address, and memory storage) or restore all parameters to the factory default settings.
hardware/software information.
Page 47

Product information

Specifications

Product information 43
LCD panel
To uc h
Panel glass
Item
Backlight LED LED LED LED
Panel size 65” 65” 70” 79”
Pixel pitch (mm)
Native resolution (pixels)
Brightness (cd/m (typical)
Contrast (typical) 4000:1 4000:1 4000:1 1200:1
Response time (ms) (typical)
Panel Bit
Technology IR Touch
Resolution
Capacity
Accuracy ±2mm over 90% of touchable are
Touch Output USB 2.0 (x2)
Operating System
Tempered glass 4mm
Thickness AG80
2
RP652 RP652H RP702 RP790
0.744 mm x
0.744 mm
FHD 1920 x
1080
(pixels)
)
350 350 400 400
6.5885
8 bit
(16.7M)
32767 x
32767
10 points (Varies from operating systems and
Window XP, Window Vista, Win 7, Win 8, Mac OS x
10.6~10.10, Linux, Chrome OS 34.0.1847.134 (Touch function varies from releases)
Specifications
0.744 mm x
0.744 mm
FHD 1920 x
1080
(pixels)
10 bit
(1.06B)
32767 x
32767
applications)
0.807 mm x
0.807 mm
FHD 1920 x
1080
(pixels)
8 bit
(16.7M)
32767 x
32767
0.453 mm x
0.453 mm
3840 x
2160
(pixels)
10 bit
(1.06B)
32768 ×
32768
Page 48
Product information44
Input
Output
Audio
Power
Environment
Mechanical
Computer VGA (D-Sub 15-pin)
Composite
Video (RCA
jacks),
YPbPr
(RCA
jacks),
HDMI 1.3
x3;
HDMI 1.4
x2 (MHL
Video
Composite
Video (RCA
jacks),
YPbPr
(RCA
jacks),
HDMI 1.3
x5 (MHL
x1)
Composite
Video (RCA
jacks),
YPbPr
(RCA
jacks),
HDMI 1.3
x5 (MHL
x1)
Composite
Video (RCA
jacks),
YPbPr
(RCA
jacks),
HDMI 1.3
x5 (MHL
x1)
x1)
Audio
L/R (RCA jacks), Line-in (3.5 mm jack),
Mic-in (3.5 mm Jack)
USB Type A
Control RS-232C (D-Sub 9-pin)
OPS Option Slot
Open pluggable specification (Intel OPS standard) x
1 (1080P; 12V/5A Max: 60W)
Computer X
Video AV / HDMI
Audio Line-out (3.5 mm jack), L/R (RCA jacks)
Control RS-232C (D-Sub 9-pin)
Audio W (Amp) 10W x 2
Internal speaker O
Supply 100 - 240V AC, 50/60 Hz
Consumption Max. 220W 220W 220W 250W
Consumption Standby
Operating Temperature
Operating Humidity
Storage Temperature
Storage Humidity
Display Orientation
Weight (without packing / with packing)
Dimensions (W x H x D) (mm)
Bezel Dimension
- T/B/L/R (mm)
20% ~ 80% RH Non-Condensing
10% ~ 90% RH Non-Condensing
61kg/73kg 57kg/71kg 73kg/87kg
1505 x 901
1505 x 901
x 95
-10 - 60
Landscape
x 122
35/56/35/35
0.5W
0 - 40
o
C
o
C
1625 x 968
x 95
87 kg/
112 kg
1847 x
1093 x 95
Page 49
Feature
Product information 45
DVI daisy chainXXXX
RS232 control daisy chain
OOOO
Image setting OOOO
Picture mode OOOO
Sharpness enhancement
Proof of image retention
OOOO
XXXX
Dimming control XXXX
Blank OOOO
Freeze OOOO
10-bit color processing
Built-in video wall support
XXXO
XXXX
Scheduling XXXX
Source / volume control
OOOO
HDMI-HDCP OOOO
De-Interlacing / Comb Filter
XXXX
Ambient light sensorXXXX
• Specifications and functions are subject to change without notice.
• To make sure that the touch function works properly on Mac OS X 10.10, you are recommended to perform screen calibration first. Contact BenQ dealer for the required calibration utility.
Item RP652 RP652H RP702 RP790
CPU ARM Cortex A7 1.2GHz Quad core
System
System Memory
1GB
Storage 4GB 4GB/8GB 4GB/8GB 4GB/8GB
OS Android 4.2.2
• OS: This Android 4.2.2 operating system is not standard Android, so access to Google Play™ is not available. APK cannot be installed in the default location unless given permission by the management units. Contact your BenQ dealer for the required support for the management permission. Without management permission, installing function won’t work. There is no guarantee that the self-installed APK can function normally.
• Storage: Content storage may vary by the product supplied for your region. Pre-installed system and apps may take up some space.
Page 50
Product information46

Dimensions

RP652
Unit: mm
Page 51
RP652H
Product information 47
Unit: mm
Page 52
Product information48
RP702
Unit: mm
Page 53
RP790
Product information 49
Unit: mm
Page 54
Product information50

Supported input signal resolution

RP652/RP652H and RP702
Resolution
AV YPbPr VGA HDMI
640 x 480 @ 60Hz
720 x 400 @ 70Hz
800 x 600 @ 60Hz
1024 x 768 @ 60Hz
1280 x 720 @ 60Hz
1280 x 768 @ 60Hz
1280 x 960 @ 60Hz
1280 x 1024 @ 60Hz
1360 x 768 @ 60Hz
1600 x 1050 @ 60Hz
1920 x 1080 @ 60Hz
NTSC-M
NTSC-J
PAL -BDGHI
576i (50Hz)
480i (60Hz)
480p (60Hz)
576p (50Hz)
720p (60Hz)
1080i (50Hz)
1080i (60Hz)
1080p (24Hz)
1080p (25Hz)
1080p (30Hz)
1080p (50Hz)
1080p (60Hz)
Input source
• : supported
• Blank: not supported
Page 55
RP790
Resolution
640 x 480 @ 60Hz
720 x 400 @ 70Hz
800 x 600 @ 60Hz
1024 x 768 @ 60Hz
1280 x 720 @ 60Hz
1280 x 768 @ 60Hz
1280 x 960 @ 60Hz
1280 x 1024 @ 60Hz
1360 x 768 @ 60Hz
1600 x 1050 @ 60Hz
1920 x 1080 @ 60Hz
NTSC-M
NTSC-J
PAL -BDGHI
576i (50Hz)
480i (60Hz)
480p (60Hz)
576p (50Hz)
720p (60Hz)
1080i (50Hz)
1080i (60Hz)
1080p (24Hz)
1080p (25Hz)
1080p (30Hz)
1080p (50Hz)
1080p (60Hz)
3840 x 2160@30Hz
Product information 51
Input source
AV YPbPr VGA HDMI
• : supported
• Blank: not supported
• 3840 x 2160 @ 30Hz is available via HDMI 4 and HDMI 5
Page 56
Troubleshooting52

Troubleshooting

Problem Solution
No picture Check the following:
• Is the display turned on? Check the power indicator of the display.
• Is the signal source device turned on? Turn on the device and try again.
• Are there any loose cable connections? Make sure that all cables are connected firmly.
• Have you chosen an unsupported output resolution on the computer? Refer to Supported input signal resolution
on page 50 to select a supported resolution and try again.
• Have you chosen an unsupported output resolution on the DVD or Blu-ray disc player? Refer to Supported input
signal resolution on page 50 to select a supported
resolution and try again.
No sound Check the following:
• Have you turned on the mute function on the display or the input source device? Turn off the mute function or increase the audio volume level and try again.
• Are there any loose cable connections? Make sure that all cables are connected firmly.
The computer input image looks strange
The control panel buttons do not work
• Have you chosen an unsupported output resolution on the computer? Refer to Supported input signal resolution
on page 50 to select a supported resolution and try again.
• Use the Auto Tune function (See Picture menu on page
31) to let the display automatically optimize the display of
computer image.
• If the result of the Auto Tune function is not satisfactory, use the Clock, Phase, Horizontal Position, and Vertical Position functions to manually adjust the image.
Have you locked the control panel buttons? Unlock the buttons and try again.
Page 57
Troubleshooting 53
The remote control does not work
USB Function
• Check for incorrect battery orientation.
• Check for dead batteries.
• Check your distance and angle from the display.
• Check whether remote control is properly being pointed at the display’s remote control sensor window.
• Check for any obstacle between the remote control and the remote control sensor window.
• Check that the remote control sensor window is not under strong fluorescent lighting, or in direct sunlight.
• Check for any devices (computer or personal digital assistant, PDA) nearby that transmit infrared signals which may cause interference to signal transmission between the remote control and the display. Turn off the infrared function of these devices.
When working with the environment of ESD interference, it is normal that the USB connection will be disconnected. The users have to restart the USB connection manually.
5/5/16
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