Benq RP553 User Manual

RP553K/RP653K

LCD Monitor

User Manual

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

Copyright

Copyright 2017 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Table of Contents	i
Table of Contents
Safety warnings and precautions ......................................	1
Important safety instructions............................................	2
Notes on the LCD panel of this display.....................................	2
Safety notice for remote control.................................................	3
Battery safety notice .......................................................................	3
BenQ ecoFACTS..............................................................................	4
Package contents .................................................................	5
Setting up the display ..........................................................	6
Mounting the display.......................................................................	6
Parts of the display and their functions ..........................	8
Front/Rear panel .............................................................................	8
Input/output terminals....................................................................	9
Remote control.............................................................................	11
Using the remote control...........................................................	13
Connection .........................................................................	14
Connecting audio/video signals .................................................	14
Connecting the multimedia inputs............................................	17
Connecting the touch module...................................................	18
Connecting power........................................................................	19
Installing and Removing OPS module ......................................	19
Using the touch screen.....................................................	20
Important instructions for using the touch screen...............	24
Basic operations.................................................................	25
Turning the display on or off .....................................................	25
Initial Setup.....................................................................................	25
Sidebar Menu.................................................................................	26
Switching input signals .................................................................	27
Eye Care solutions.....................................................................	28
Downloading software ................................................................	28
Setting up Internet connection..................................................	28
Updating software ........................................................................	29
Restoring to the default settings...............................................	30
Adjusting audio volume level .....................................................	30

ii	Table of Contents
	The OSD (On-Screen Display) menu ...........................	31
	OSD menu overview ...................................................................	31
	Operations in the OSD menu....................................................	32
	Picture menu................................................................................	33
	Sound menu.................................................................................	34
	Setting menu................................................................................	35
	Working with Android OS..............................................	37
	Settings.........................................................................................	38
	Local Application ....................................................................	39
	BenQ Suggest...........................................................................	40
	Browser ........................................................................................	41
	ES File Explorer .......................................................................	42
	InstaQPrint..................................................................................	43
	InstaQShare................................................................................	44
	Multimedia...................................................................................	46
	WPS Office..................................................................................	47
	Product information..........................................................	49
	Specifications..................................................................................	49
	Dimensions.....................................................................................	52
	Supported input signal resolution .............................................	54
	Troubleshooting.................................................................	55

8/15/17

Safety warnings and precautions

1

Safety warnings and precautions

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

THIS EQUIPMENT MUST BE GROUNDED

To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords used with the equipment must have three cores and be correctly wired to provide connection to the ground. Wrongly wired extension cords are a major cause of fatalities.

The fact that the equipment operates satisfactorily does not imply that the power outlet is grounded or that the installation is completely safe. For your safety, if you are in any doubt about the effective grounding of the power outlet, please consult a qualified electrician.

•The mains plug of the power supply cord shall remain readily operable. The AC receptacle (mains socket outlet) shall be installed near the equipment and shall be easily accessible. To completely disconnect this equipment from the AC mains, disconnect the power cord plug from the AC receptacle.

•Do not place this display on an uneven, sloping or unstable surface (such as a trolley) where it may fall and cause damage to itself or others.

•Do not place this display near water, like a spa or pool, or in a position which will allow the splashing or spraying of water onto the display, like in front of an open window where rain water may enter.

•Do not install this display in a confined space without proper ventilation and air circulation, such as in a closed cabinet. Allow proper space around the display for dissipating heat inside. Do not block any openings and vents on the display. Overheating may result in hazards and electric shock.

•Installation of this display should only be performed by a qualified technician. Failure to install this display properly may cause injuries and damages to the personnels and the display itself. Check the installation regularly and maintain the display periodically to ensure the best working condition.

•Use only the accessories approved or recommended by the manufacturer to mount this display. Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries. Make sure that the surface and fixing points are strong enough to sustain the weight of the display.

•To reduce the risk of electric shock, do not remove covers. No user serviceable parts inside. Refer servicing to qualified service personnel.

•To prevent personal injuries, mounting the display or installing desktop stands is required before use.

2 Important safety instructions

Important safety instructions

1.Read these instructions.

2.Keep these instructions.

3.Heed all warnings.

4.Follow all instructions.

5.Do not use this apparatus near water.

6.Clean only with dry cloth.

7.Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9.Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10.Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11.Only use attachments/accessories specified by the manufacturer.

12.Use only with the cart, stand, tripod, bracket, or table specified by the

manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13.Unplug this apparatus during lightning storms or when unused for long periods of time.

14.Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Notes on the LCD panel of this display

•The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer of glass which is liable to marking or scratching, and cracking if struck or pressured. The liquid crystal substrate is also liable to damage under excessive force or extreme temperatures. Please handle with care.

•The response time and brightness of the LCD panel may vary with the ambient temperature.

•Avoid placing the display in direct sun or where direct sun or spot lighting will shine onto the LCD panel, as the heat may damage the panel and the external casing of the display, and the bright light will make viewing the display more difficult than necessary.

•The LCD panel consists of individual pixels to display images and is manufactured according to the design specifications. While 99.9% of these pixels work normally, 0.01% of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a technical limitation of the LCD technology and is not a defect.

•LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are also susceptible to 'screen burn-in' or 'image retention' which can be found on the

Important safety instructions

3

screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than 30 minutes. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible. Avoid displaying images in 4:3 aspect ratio over a long period of time, otherwise there may be visible burn marks on the screen as two vertical lines.

Note: Under certain circumstances, condensation may occur on the inner side of the cover glass, it's a natural phenomenon and will not affect the operation of the display. This condensation will usually disappear after around 2 hours of normal operation.

•RP series does not offer image retention function, for more information, please refer to installation guide.

•RP series does not support portrait use; portrait use may cause display damage. BenQ warranty will not cover faulty usage.

Safety notice for remote control

•Do not put the remote control in the direct heat, humidity, and avoid fire.

•Do not drop the remote control.

•Do not expose the remote control to water or moisture. Failure to do so could result in malfunction.

•Confirm there is no object between the remote control and the remote sensor of the product.

•When the remote control will not be used for an extended period, remove the batteries.

Battery safety notice

The use of the wrong type of batteries may cause chemical leaks or explosion. Please note the following:

•Always ensure that the batteries are inserted with the positive and negative terminals in the correct direction as shown in the battery compartment.

•Different types of batteries have different characteristics. Do not mix different types.

•Do not mix old and new batteries. Mixing old and new batteries will shorten battery life or cause chemical leaks from the old batteries.

•When batteries fail to function, replace them immediately.

•Chemicals which leak from batteries may cause skin irritation. If any chemical matter seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the batteries as soon as possible.

•Due to varying storage conditions, the battery life for the batteries included with your product may be shortened. Replace them within 3 months or as soon as you can after initial use.

•There may be local restrictions on the disposal or recycling of batteries. Consult your local regulations or waste disposal provider.

4 Important safety instructions

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and

achievements.

Package contents

5

Package contents

Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately.

	LCD display	Power cord x4	D-Sub (15-pin)	Remote control
			cable x1

USB cable x1

HDMI cable x1

AAA battery x 2

Touch pen x 2

Quick start guide

• The type of power cord supplied may differ from that illustrated depending on your region of purchase.

•Before discarding the package, check that you haven't left any accessories inside the box.

•Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing the package (if possible) for future transport of the display.

•Do not leave plastic bags within reach of young children or babies.

6 Setting up the display

Setting up the display

Mounting the display

You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation:

•This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries.

•Refer the installation to qualified technicians. Improper installation may cause the display to fall or malfunction.

Installing the display on a wall

1.Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface. Make sure that the size of the cloth is larger than the display.

2.Gently lay the display on the cloth with the LCD screen facing down.

3.Remove the desktop stands from the display if installed.

4.Identify the wall mounting screw holes on the back of the display as shown in the illustration.

*Screw type: M6	*Screw type: M8
RP553K	RP653K

	5. Install the wall mounting bracket on		Thickness of
	the display and attach the display to
			the wall
	the wall according to the mounting
			mounting
	bracket’s instructions. The length of	LCD display
			bracket
	the screw should exceed the
	thickness of the wall mounting
	bracket by at least 10 mm. Make
	sure that all screws are tightened		10 mm
	and secured properly.		(0.39")
	(Recommended torque: 470 -
	635N•cm). The mounting means
	should be strong enough to bear
	the weight of the display.

		Setting up the display							7
	• To maintain proper ventilation, keep at least 10 mm of	10 mm (0.39")
	clear space from the back cover of the display to the
	wall.

•Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.

8 Parts of the display and their functions

Parts of the display and their functions

Front/Rear panel

1

USB-2 10

USB-1

9

MIC

8

AUDIO
OUT	7

	2	3	4	5	6
No.	Name		Description
		Used to isolate the power supply from the system.
	Power Switch	• When the switch is set to ON (I), the system will
1		automatically enter standby mode.

•When the switch is set to OFF (O), this will completely cut off the power supply.

	2	Power-in	Connects with the supplied power cord.
	3	MENU	Press to open or close the sidebar menu.
	4	Ambient Light	Detects the ambient room light conditions to automatically
		Sensor	adjust the display backlight brightness.
	5	Remote Control	Receives the signal from the remote control.
		Sensor
	6	POWER	Press to turn the display on or off.
		AUDIO OUT	Connects to an external audio device (such as a speaker,
	7		stereo system, or headphone) to output the audio that is
			supplied by the video source.
	8	MIC	Connects to a microphone.
	9	USB-1	Accesses multimedia files on USB drives directly (USB 2.0,
			500mA supported).
	10	USB-2	Accesses multimedia files on USB drives directly (USB 2.0,
			500mA supported).

Parts of the display and their functions

9

Input/output terminals

1

3
5
7
9					17
2			15
4
6
8
10				16
11	12	13	14

	No.	Name	Description
	1	OPS Option Slot Receives signal from OPS Module.
	2	USB3.0	Accesses multimedia files on USB drives directly.
	3	USB2.0	Accesses multimedia files on USB drives directly.
	4	HDMI 1	Receives HDMI signals from an external device.
	5	HDMI 2	Receives HDMI signals from an external device.
	6	HDMI 3	Receives HDMI signals from an external device.
	7	HDMI OUT	Connects to display devices with an HDMI input (HDMI 1, HDMI
			2, HDMI 3, or OPS input).
	8	LAN(10/100)	Connects to a network using the Ethernet cable.
	9	HDMI 4(MHL)	Receives HDMI signals from an external device or an MHL
			compatible device.
	10	VGA	Receives analog RGB signals from an external device (such as a
			computer).
	11	PC AUDIO	Receives audio signals from an external device.
	12	RS232 IN	Used for external control. Receives control signals from a
			computer or another display.
	13	RS232 OUT	Outputs control signals from the RS232 IN input to another
			display.
	14	TOUCH-USB1	Connects the USB cable from the display to a computer to use the
			touch module.

10		Parts of the display and their functions
15		TOUCH-USB2	Connects the USB cable from the display to a computer to use the
			touch module.
16		TOUCH-USB3	Connects the USB cable from the display to a computer to use the
			touch module.
17		TOUCH-USB4	Connects the USB cable from the display to a computer to use the
			touch module.

TOUCH-USB1 must be used with HDMI 1, TOUCH-USB2 must be used with HDMI 2,

TOUCH-USB3 must be used with HDMI 3, and TOUCH-USB4 must be used with HDMI 4(MHL) or VGA.

Parts of the display and their functions

11

Remote control

1

3

5

7

8

9

12

14

16

18

21

22

23

2

4

6

10

11

13

15

17

19

20

24

1 POWER

Turns the display on or off.

2 INPUT

Selects an input source.

3 CH RETURN

Returns to the previous program channel (This function is only supported for certain models).

4 INFO

Shows the current input source and resolution.

5 FAV

Shows the favorite program channel (This function is only supported for certain models).

6 16:9

Changes the aspect ratio of the display image.

7 MULTI-MEDIA buttons

Used to control the media playback.

8 Numeric buttons (0-9)

Performs as numeric buttons when the OSD menu is on.

9 SCREEN SHOT

Captures a screenshot and automatically save it to the display’s internal memory, or to a USB drive if plugged.

10 CHLIST ( )

Deletes a character / displays program list (This function is only supported for certain models).

11 MUTE

Turns on or off the mute function.

12 VOL- / VOL+

Turns down/up the volume.

13CH+ / CH-

•Selects the program channel.

12 Parts of the display and their functions

1

3

5

7

8

9

12

14

16

18

21

22

23

2

4

6

10

11

13

15

17

19

20

24

•Press and hold the CH+ button to enable/disable

Keypad Lock function.

•Press and hold the CH- button to enable/disable

IR Lock function.

14 WPS

Switches the system into Android OS, then opens the WPS office app.

15 M-Player

Switches the system into Android OS, then opens the Multimedia app.

16 Write

Switches the system into Android OS, then opens the EZ Write 4.0 Lite app.

17 Eye Care

Sets the display mode to Eyecare mode. Refer to Picture menu on page 33.

18 BLANK

Hides the image (the screen becomes blank) when the OSD menu is off. Press again to resume normal display.

19 MENU

Opens or closes the OSD menu.

20 FREEZE

Freezes the image when the OSD menu is off.

21 OK

Confirms your selection or save changes.

22 Cursor keys ( / / / )

Scrolls through settings and options in the OSD menu when the OSD menu is on.

23 Back button ( )

Returns to the previous page (in Android OS).

24 Home button ( )

Returns to the home screen (in Android OS).

The users can keep pushing Eye Care on the remote control and then the eye care mode will be shown on the top-left corner of the display, which is the low blue light mode.

Parts of the display and their functions

13

Using the remote control

Installing remote control batteries

1. Open the remote control battery compartment cover.

2.Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment.

The supplied batteries are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible.

3. Refit the battery compartment cover.

Remote control usage tips

•Point and aim the top front of the remote control directly at the display’s remote control sensor window when you press the buttons.

•Do not let the remote control become wet or place it in humid environments (like bathrooms).

•If the display’s remote control sensor window is exposed to direct sunlight or strong light, the remote control may not operate properly. In this situation, change the light source, readjust the angle of the display or operate the remote control from a location closer to display’s remote control sensor window.

30 30

14 Connection

Connection

Connecting audio/video signals

Pay attention to the following notes when you connect cables:

•Please turn off all devices.

•Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality.

•Do not remove cables from the ports by pulling the cable itself. Always grasp and pull the connectors at the end of the cable.

•Ensure that all cables are fully inserted and firmly seated.

Connecting the VGA input

1.Connect the VGA jack on the display to the VGA output jack on a computer using a D-Sub (15-pin) cable.

2.Connect the computer’s audio output jack to the PC AUDIO jack on the display using a suitable audio cable.

3.To view images from this input, press the INPUT button on the remote control, or tap the Input Source () icon in the sidebar menu, and then select VGA.

D-Sub (15-pin) cable		Audio cable

Computer

The audio cable is not supplied and should be purchased separately.