Benq M580A User Manual
BenQ HERC3A(M580a)
Mobile Phone User’s Manual
Copyright
© 2006. BenQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a
retrieval system or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of
BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and specifically
disclaims any warranties, merchantability or fitness for any particular
purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof
without obligation of BenQ Corporation to notify any person of such
revision or changes.
Safety Information
For your safety, please read the guidelines below carefully
before you use yo ur phone:
Exposure to Radio Frequency Signals
Max. SAR measurement
GSM850: 0.987 W/Kg (head); 0.734 W/Kg (body). DCS1800: 0.528 W/Kg
PCS1900:0.362 W/Kg (head); 0.430 W/Kg (body).
Your wireless handheld portable telephone is a low power transmitter and
receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
European and international agencies have set standards and
recommendations for the protection of public exposure to RF
electromagnetic energy.
• International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
• Verband Deutscher Elektringenieure (VDE) DIN- 0848
• Directives of the European Community, Directorate General V in
Matters of Radio Frequency Electromagnetic Energy
• National Radiological Protection Board of the United Kingdom, GS 11,
1988
• American National Standards Institute (ANSI) IEEE. C95.1- 1992
• National Council on Radiation Protection and Measurements (NCRP).
Report 86
• Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example,
over 120 scientists, engineers and physicians from universities,
government health agencies and industry reviewed the available body of
research to develop the updated ANSI Standard.
The design of your phone complies with these standards when used
normally.
Safety Information i
Specific Operating Restrictions
No metallic component allowed in body-worn accessories.
Antenna Care
Use only the supplied or approved replacement antenna. Unauthorized
antennas, modifications or attachments may damage the phone and
violate GCF regulations.
Phone Operation
• Normal Position: Hold the phone as you would with any other
telephone.
• To avoid potential RF interference, please do not wear the phone around
your neck or in front your chest for long hours.
Batteries
• For safety concerns, when the temperature of the phone goes over
°C (113F) or below 0°C (32F), charging will halt.
45
• Do not expose batteries to temperatures below -10
°C (113F). Always take your phone with you when you leave your
45
vehicle.
• Use only genuine BenQ battery to ensure the phone’s normal operation.
All batteries can cause property damage, injury or burns if a conductive
material such as jewelry, keys or beaded chains touches exposed terminals.
The material may complete electrical circuit and become quite hot. To
protect against such unwanted current drain, exercise care in handling any
charged battery, particularly when placing it inside your pocket, purse or
other container with metal objects. When battery is detached from the
phone, your batteries are packed with a protective battery cover; please
use this cover for storing your batteries when not in use.
°C (14F) or above
ii Safety Information
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Also, if using your phone while
driving, please:
• Give full attention to driving--driving safety is your first responsibility.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6") inches be maintained between a handheld
wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON.
• Should not carry the phone in a breast pocket.
• Should use the ear opposite the pacemaker to minimize the potential for
interference.
If you have any reason to suspect that the interference is taking place, turn
your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference you may want to consult your hearing aid
manufacturer to discuss alternatives.
Safety Information iii
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if they are adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF in health care facilities when any regulations posted
in these areas instruct you to do so. Hospitals or health care facilities may
be using equipment that could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notice so requires.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF
your phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a “blasting area” or in area posted “TURN OFF TWO-WAY RADIO.”
Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove the battery when in any area
with a potentially explosive atmosphere and obey all signs and
instructions. Sparks, from your battery, in such areas could cause an
explosion or fire resulting in bodily injury or even death.
iv Safety Information
Areas with a potentially explosive atmosphere are often, but not always
clearly marked. They include fueling areas such as gasoline stations; below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off your
vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could result.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Safety Information v
European Union Directives Conform ance Statement
This device complies with the OJ-Directive as below:
Electromagnetic Compatibility Directive (89/336/EEC), Low Voltage
Directive (73/23/EEC)
And R&TTE Directive (99/05/EEC).
And also complies with the standard:
3GPP TS 51.010-1
EN 301 511
EN 50360/ EN 50361
ETSI EN 301 489-1/-7
EN 60950
ETSI EN 300 328 & ETSI EN 301 489-17 (Bluetooth)
vi Safety Information
Table of Contents
Safety Information...........................................................i
1. Preparing Your Phone For Use...................................1
Inserting a SIM Card ............................................................ 1
Installing the Battery ............................................................ 2
Installing the Back Cover ..................................................... 2
Charging the Phone.............................................................. 3
Turning the Phone On ......................................................... 4
2. Getting to Know Your Phone .....................................5
Your Phone at a Glance........................................................ 5
Sub Display ...........................................................................7
Idle Screen ............................................................................ 7
Using the Keys in Idle Mode.............................................. 10
Menu Navigation................................................................ 12
3. Using Your Phone .....................................................13
Call Functions..................................................................... 13
Making a Phone Call ..............................................................13
Ending a Phone Call...............................................................13
Answering a Phone Call .........................................................13
Rejecting an Incoming Call....................................................13
Muting the Incoming Call .....................................................13
Adjusting the Volume ............................................................14
Making an International Call ................................................14
Making an Emergency Call.................................................... 14
Dialing an Extension Number...............................................14
viiTable of Contents
Listening to Voicemails.......................................................... 15
Operations During a Call....................................................... 15
Phone Book......................................................................... 20
Adding Contacts to the Phone Book..................................... 20
Finding Contacts in the Phone Book ....................................22
Last Missed, Dialed, and Received Calls............................ 23
Using the Silent Profile....................................................... 24
Camera ................................................................................ 25
Taking Pictures.......................................................................25
Camera Setup .........................................................................26
LCD Icons on the Camera Viewfinder.................................. 27
Managing Your Pictures ........................................................28
Shortcuts .............................................................................29
Setting Shortcuts ....................................................................29
Using Shortcuts ......................................................................30
Messages.............................................................................. 30
SMS .........................................................................................30
MMS........................................................................................34
Voicemail ................................................................................39
Cell Broadcast.........................................................................40
Memory Status .......................................................................40
Input Methods.................................................................... 41
Shifting between Upper and Lower Case Letters..................41
Multitap Text Input ...............................................................41
T9 Text Input..........................................................................42
Numeric Input........................................................................44
Entering Symbols ...................................................................44
viii Table of Contents
Using Bluetooth.................................................................. 44
Turning Bluetooth On ...........................................................44
Adding a Bluetooth Device to Your Phone...........................45
Establishing Connection with Your Bluetooth Headset ......46
Sending an Item Using Bluetooth .........................................46
Organizing Your Bluetooth Devices......................................46
4. Menus....................................................................... ..47
Phone Book......................................................................... 47
Find .........................................................................................47
Add..........................................................................................47
Edit ..........................................................................................47
Copy ........................................................................................47
Delete ......................................................................................48
Caller Group ...........................................................................48
Privacy Manager.....................................................................48
Business Card .........................................................................48
My Number ............................................................................ 49
Memory Status .......................................................................49
Messages.............................................................................. 49
Calls..................................................................................... 50
Missed ..................................................................................... 50
Received ..................................................................................50
Dialed ......................................................................................50
Cleanup All .............................................................................50
Duration..................................................................................50
Cost .........................................................................................51
Games.................................................................................. 52
ixTable of Contents
JavaURL ..................................................................................52
All Games................................................................................52
Settings....................................................................................52
Camera ................................................................................ 52
Media Center ......................................................................53
Images ..................................................................................... 53
Music.......................................................................................54
Others......................................................................................55
Cleanup All .............................................................................55
Memory Status .......................................................................55
Tools.................................................................................... 56
Alarm ......................................................................................56
Bluetooth ................................................................................57
World Clocks..........................................................................57
Calendar..................................................................................57
To Do List ...............................................................................58
Note.........................................................................................59
Shortcuts .................................................................................59
Calculator................................................................................59
Currency Converter ...............................................................59
Stopwatch ...............................................................................60
Countdown Timer .................................................................60
Services................................................................................ 61
WapURL .................................................................................61
ClubBenQ ............................................................................... 61
WAP Service ...........................................................................61
NAP Settings........................................................................... 63
x Table of Contents
Service Number ......................................................................63
STK Menu...............................................................................63
Settings ................................................................................ 64
Date & Time ...........................................................................64
Auto Power On/Off................................................................ 64
Profile......................................................................................65
Display ....................................................................................67
Audio.......................................................................................68
Call Settings ............................................................................69
Network ..................................................................................73
Security ...................................................................................75
Power Saving Mode................................................................76
Language .................................................................................76
Input........................................................................................76
Restore ....................................................................................76
5. Care and Maintenance ..............................................77
6. Troubleshooting........................................................78
7. Appendix: Accessories...............................................82
xiTable of Contents
xii Table of Contents
Preparing Your Phone For Use
Inserting a SIM Card
1. Slide the SIM card into the SIM card slot, with the SIM card's metal
contacts facing downwards and the cut corner at the top right.
SIM card
A SIM card can be easily damaged if its metal contacts become
scratched. Therefore, take special care when holding or inserting it.
To remove the SIM card, you must first press down the stay, then push
the SIM card out of the slot.
SIM card
Stay
Preparing Your Phone For Use 1
Installing the Battery
With the battery's metal contacts facing downwards, align the
protruding tabs on the end with the holes in the battery bay. Then push
the battery toward the end of the bay to insert the battery's tabs into the
holes. Press down to click the battery into place.
Do not remove the battery when the phone is on. Doing so could
cause you to lose personal settings or data stored either on your SIM
card or in the phone's memory.
Installing the Back Cover
Place the back cover onto the back of your phone and slide forward
until the latch catches the cover.
2 Preparing Your Phone For Use
Charging the Phone
1. Insert the charger connector deep into the charger socket at the
bottom of your phone. Ensure that the connector is plugged in the
right direction with the side showing arrow icon or "up" facing
upwards.
2. Plug the charger into a power outlet.
Do not remove the battery while the phone is charging.
3. Once the phone is fully charged, remove the charger from both the
power outlet and the phone.
Please note:
• It takes approximately 4 hours to fully charge a battery.
• When the battery is weak, the phone will play an alert sound.
• When the battery is discharged, the charging may not start immediately
when you plug in the connector. Wait 10 to 15 minutes for the phone to
begin charging.
Preparing Your Phone For Use 3
Turning the Phone On
1. Press and hold to turn the phone on. The phone will display
the welcome animation.
2. Enter your PIN code and press
The PIN (Personal Identification Number) is the password provided
by your network operator. You need this password in order to use the
SIM card.
If you enter the PIN incorrectly three times in a row, the SIM card will
be locked. You must now enter the PUK (Personal Unblocking Key)
for that SIM card in order to unlock it. Please contact your network
operator to obtain a PUK.
To activate/disable PIN password authentication, go to Settings >
Security > PIN Code > PIN 1 Code > Set Status. See page 75.
3. When the PIN code entered has been accepted, the phone will
automatically search for the designated network. This search process
may take a few seconds.
4. The idle screen will be displayed, as well as network signal strength
and the name of the network operator. You can now use the phone.
If the phone is not able to detect the designated network, or links to a
network that you are not authorized to use, the signal strength meter
will show no bars. You will only be able to make emergency calls.
to confirm.
4 Preparing Your Phone For Use
Getting to Know Your Phone
Your Phone at a Glance
Front and side views
Front Camera
Sub display
Bluetooth hot
key
Speaker
Hands-free headset /
Data cable jack
Charger socket
Getting to Know Your Phone 5
Front open view
Earpiece
Main Display
OK key
Left soft key
Dial/Answer key
Camera hot key
6 Getting to Know Your Phone
Scroll key
Right soft key
Power on/off ke y
Alphanumeric keys
Microphone
Sub Display
When the flip is closed, the sub display's status bar will show icons for
network strength, battery power, the current time and the current
profile in use. The sub display will also alert you to incoming calls, new
messages and missed calls.
Idle Screen
Status bar
Name of network
operator
Press to enter the
indicated function.
• To set the wallpaper of the display, go to Settings > Display >
Wall pap er. Alternatively, you can go to Media Center > Images.
See page 53 and page 67.
• To set the current time and date, as well as the format to be
shown, go to Settings > Date & Time. See page 64.
Press to enter
the main menu.
Getting to Know Your Phone 7
Press to enter the
indicated function.
Icons in the Status Bar
Icon Function Description
Signal strength
Battery status
GPRS in use Appears when GPRS has been activated.
Bluetooth Appears when Bluetooth is turned on.
Message
Messages full in
SIM card
WAP message
Voicemail
Alarm Appears when the alarm is turned on.
Line1 in use Shows that Line 1 is now in use.
Line2 in use Shows that Line 2 is now in use.
Signal strength of the network. The more
bars indicated, the stronger the signal.
Shows the current level of battery power.
The more bars indicated, the more power
remains.
Appears when you have new or unread
messages.
Appears in red when your messages are full.
Appears when messages in the SIM card
are full.
Appears when you have new or unread
WAP messages.
Appears when you have new voicemail
messages (this icon will only appear if the
function is supported by your network
operator).
Normal Shows that the Normal profile is activated.
Meeting Shows that the Meeting profile is activated.
8 Getting to Know Your Phone
Icon Function Description
Outdoors
Silent Shows that the Silent profile is activated.
Personal Shows that the Personal profile is activated.
Headset
Divert Appears when the call divert is activated.
Roaming
Shows that the Outdoors profile is
activated.
Appears when a headset is connected to the
phone.
Roaming is activated (not your regular
network).
Getting to Know Your Phone 9
Using the Keys in Idle Mode
In this user manual, "long-press" means to press and hold down a key
for about two seconds. "Press" means to press a key and release
immediately.
Key Commands and functions
Power on/off key
• Long-press to turn the phone on or off.
• Press this key to end a call, reject an incoming call, or
to cancel a dialing.
Send/Answer key
• Press to send or answer a call.
• Press to access the call record list.
Left soft key
• Press to perform the function indicated on the display.
Right soft key
• Press to perform the function indicated on the display.
• Long-press to turn the silent profile on or off.
OK key
• Press to open up the main menu.
10 Getting to Know Your Phone
Key Commands and functions
Scroll key
• Press to access Shortcuts.
• Press to access Profiles.
• Press to access Camera Photos.
• Press to create a new SMS.
Camera hot key
• Press to activate the camera mode.
Asterisk key
• Press this key to enter an asterisk " * ".
• To make an international call, long-press this key until
the display shows "+", then enter the recipient's country
code, area code and phone number.
Voicemail key
• Long-press to dial your voicemail number.
# key
• Press to enter "#".
• For extensions: After entering a phone number, long-
press to enter a "P" and then enter the extension
number.
Alphanumeric keys
~
• Press to enter digits.
Bluetooth hot key
• Long press to access a list of your blurtooth devices.
Getting to Know Your Phone 11
Menu Navigation
1. In idle mode, press to bring up the main menu.
2. Use the scroll key to move up, down, right or left through the menu,
for example, scroll to Settings, and press to enter its menu.
3. Use the scroll key to scroll to a submenu, for example Profiles, and
press to enter the submenu item.
You can also access a menu item by pressing the corresponding
menu number. In the above example, press to access Profiles.
12 Getting to Know Your Phone
Using Your Phone
Call Functions
Making a Phone Call
In idle mode, enter the phone number. Press to dial your call.
Ending a Phone Call
To end a call, press or close the flip. The display will show the
total call time, and then return to idle mode.
Answering a Phone Call
To answer a call, press . Or, open the flip.
If you wish to change the way of answering a call, go to Settings >
Call Settings > Answer Mode.
Rejecting an Incoming Call
To reject an incoming call, you can press , close the flip, or long-
press at the side of the phone.
Mut ing the Incoming Call
To mute the ring of an incoming call, press at the side of the phone.
Using Your Phone 13
Adjusting the Volume
During a call, if you want to adjust the speech volume, you can press
or .
Please note: Adjusting speech volume works during a call or when
dailing.
Making an International Call
1. Enter the outgoing international call code, or long-press until
"+" appears on the display.
2. Enter the recipient's country code, area code and phone number.
Dial the call by pressing .
Making an Emergency Call
To call emergency services, enter 112 (the international emergency
number) and then press
emergency call even if your phone is locked or cannot access your
network, or there is no SIM card inserted, so long as you are within
range of a network of the type supported by your phone.
to dial the call. You can make an
Dialing an Extension Number
After you enter a telephone number, long-press until "P" appears
on the display. At this point, you can enter the desired extension
number, and then press to dial it.
14 Using Your Phone
Listening to Voicemails
Long-press to dial the voicemail phone number and listen to
your voicemails.
Please note:
• If the network vendor supports it, the voicemail icon will appear on the
display when you have new voicemails.
• If the voicemail number is not stored in the memory, you will not be able to
access your voicemail by long-pressing . In this case, you will need
to manually set the number by going to Messages > Voic ema il > Set
Number.
Operations During a Call
The following options marked with an asterisk (*) are dependent on
network support and may require a subscription.
Mute
Press (Mute ) to turn off the microphone. The person on the
other end of the line will not be able to hear your voice. To restore
the microphone's function, press (Unmute).
Putting a Call on Hold*
• When the only call is active:
a. Press (Hold) to hold this call.
b. Press to end this call.
• When the only call is on hold:
Using Your Phone 15
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