BenQ InstaShow WDC10C Service Manual
WDC10C
InstaShow™
User Manual
Copyright
Copyright © 2019 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for
any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and
to make changes from time to time in the contents hereof without obligation of BenQ Corporation
to notify any person of such revision or changes.
This user manual aims to provide the most updated and accurate information to customers, and thus
all contents may be modified from time to time without prior notice. Please visit www.benq.com for
the latest version of this manual.
The illustrations and the images in this guide are for your reference.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration
to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate
goal to achieve a low-carbon society. Besides meeting international regulatory requirement and
standards pertaining to environmental management, BenQ has spared no efforts in pushing our
initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing,
packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key ecofriendly design highlights of each product, hoping to ensure that consumers make informed green
choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on
BenQ's environmental commitments and achievements.
2
Table of contents
Copyright ...................................................................................................................................... 2
Disclaimer ..................................................................................................................................... 2
BenQ ecoFACTS ......................................................................................................................... 2
Introduction .................................................................................................................................. 5
Product features .............................................................................................................................................. 5
Package content ............................................................................................................................................... 6
Product specification ....................................................................................................................................... 7
Overview ........................................................................................................................................................... 8
InstaShow Button .......................................................................................................................................................................... 8
InstaShow Host ............................................................................................................................................................................. 8
LED indicators of the InstaShow Button and InstaShow Host .......................................................................................... 9
Installation ...................................................................................................................................10
Environment check .....................................................................................................................................................................10
Assembling the InstaShow Host ................................................................................................................. 11
Setting up the InstaShow Host ...................................................................................................................11
Attaching the InstaShow Host to the ceiling ........................................................................................................................11
Attaching the InstaShow Host to a ceiling mount .............................................................................................................. 11
Placing the InstaShow Host on a table ................................................................................................................................... 12
Installing the InstaShow Host on the wall or trolley .......................................................................................................... 14
Positioning the InstaShow Host antennas ................................................................................................15
For ceiling installation ................................................................................................................................................................15
For ceiling mount installation ................................................................................................................................................... 15
For table placement ................................................................................................................................................................... 16
Connecting the HDMI cable and power ..................................................................................................16
Assembling the adapter ............................................................................................................................................................. 17
Connecting the HDMI cable..................................................................................................................................................... 18
Power supply via a USB type A jack (5V/1.5A) ....................................................................................................................18
Power supply via a power adapter.......................................................................................................................................... 19
LAN connection ..........................................................................................................................................................................19
Setting up and powering an InstaShow Button .......................................................................................19
Pairing a InstaShow Button and InstaShow Host ...................................................................................22
When the InstaShow Host is placed on a table ...................................................................................................................22
Waking up the InstaShow Host ..................................................................................................................25
Storing InstaShow Buttons in the cradle .................................................................................................. 25
Resetting a InstaShow Host ........................................................................................................................25
Resetting a InstaShow Button .....................................................................................................................26
Starting and stopping presentations ......................................................................................29
Getting ready ..................................................................................................................................................29
Starting presentation .....................................................................................................................................29
Idle presentation ............................................................................................................................................31
Play video with InstaShow™ .......................................................................................................................32
Web management .....................................................................................................................34
Accessing the web management interface ...............................................................................................34
Logging into the web management interface via direct connection ...............................................................................34
Logging into the web management interface via LAN........................................................................................................ 36
Logging into the web management interface via a wireless network ............................................................................. 37
Getting started ...............................................................................................................................................38
Top command buttons ..............................................................................................................................................................38
3
Main column .................................................................................................................................................................................39
Function bar ................................................................................................................................................................................. 40
WAN ............................................................................................................................................................................................. 41
Wireless Network .................................................................................................................................................................. 42
Pairing ......................................................................................................................................................................................... 46
Advance Setting..................................................................................................................................................................... 49
Scheduling ................................................................................................................................................................................ 55
Tool ............................................................................................................................................................................................... 56
Legal Announcement ..........................................................................................................................................................62
Troubleshooting ........................................................................................................................ 63
4
2/19/19
Introduction
InstaShow™ is a wireless device for corporate meeting rooms. Users expect devices to respond
instantly, apps to launch and to control at their fingertips, and information to be available on demand.
Instashow™ bypasses the complicated steps of IP addresses, driver installation, app execution,
setting selection, etc. to quickly deliver professional, stable visual quality for teams to collaborate
freely and confidently. InstaShow™ is an unique all-hardware solution without software issues for
universal compatibility and display flexibility.
A standard InstaShow™ set consists of an InstaShow Host and two InstaShow Buttons. Depending
on the location where you buy the product, the software of the base unit can be different. You can
buy additional InstaShow Button kit if needed.
Product features
InstaShow™ is equipped with the following features:
Features Description
True Plug & Play
No Software
InstaVideo
Auto Channel Selection InstaShow™ automatically selects the best wireless channel upon
Wireless 802.11ac
Video and Audio
Simply connect InstaShow™ into your USB-C™ port, then push the
button to start presenting immediately.
InstaShow™ doesn't need any software installation or execution.
There's no setup, configuration, or waiting for pop-ups to launch. Just
plug into your PC or Mac and start presenting immediately.
Convenient button switches between Presentation mode and Video
mode for precise productivity or smooth 1080p video, only from
BenQ. See Play video with InstaShow™ on page 32 for details.
boot-up, ensuring smooth presentations in any environment.
The latest 802.11ac Wi-Fi guarantees extremely smooth wireless
streaming without lag or buffering.
InstaShow™'s HDMI output supports up to 60Hz Full HD 1080p video
and stereo sound without cable clutter or complicated driver selection.
5 Introduction
Features Description
Assured Performance
Peace of mind for consistent wireless presentation performance
without relying on your PC.
Keep your presenter view, notes, and backup data on your laptop
Extended Desktop
screen while presenting to the wireless screen with extended desktop
in both Windows and OS X.
• Transmission distance depends on actual environment. Stated distance is based on line-of-sight measurement.
Structures constructed of steel, wood, concrete, or brick may decrease transmission distance.
• According to regulatory restrictions in different regions of the world, Wi-Fi channels cannot be used in
countries outside the purchased region.
Package content
LOCK
OPEN
InstaShow Buttons InstaShow Host and Lid 2 Antennas
Cradle Adapter & Plugs Cable: USB A(M) to Micro B(M)
Cable: HDMI A(M) to A(M) Screws & Rubber Foot Velc ro Stra p
Round Double-sided sponge
Quick Start Guide Safety Statement
Ta pe
• Available accessories and the pictures shown here may differ from the actual contents and the product
supplied for your region.
• Use original accessories to ensure compatibility.
• Always keep the product and accessories out of reach of children.
6 Introduction
Product specification
Feature
Color Black
Video outputs HDMI 1.4, comply with HDCP
Frame Rate Up to 30fps depending on environment
Video Timing: 1280x720 (720P), 1920x1080 (1080p)
Output resolution
Input resolution Up to 1920x1080
Number of simultaneous connections 16 pcs
Audio Stereo, Radio quality 16bits 48KHz
Wireless transmission protocol IEEE 802.11ac, 5GHz, 2T2R
Data rate wireless Up to 400Mbps
Frequency Band 5GHz
Authentication protocol WPA2 (WPAS-PSK (Pre-Shared key) / WPA2-Enterprise)
Security (encryption) AES 128 bit
Support platform Windows, MAC, Chrome. Any OS supports HDMI standard 1.4
Reach Max. 8M between the InstaShow Button and the InstaShow Host
Temperature range
Humidity
InstaShow Button
Cable USB-C™ Power supply DC 5V±10%, 0.9A
Reset button x1 Power consumption Normal: 4.5W
Mode key x1 Dimension 84.5x189.55x19.9mm
Red (boosting), Green
LED
InstaShow Host
Power button x1 Power supply DC 5V±10%, 1.5A
Pairing key x1
LAN x1 (10/100 Mbps) Network standby: 2W
Video output x1 HDMI 1.4 (video and audio) HDMI standby: 0.02W
DC Power Jack x1 (micro USB)
LED
Cradle
Dimension 85x97.5x170.4mm Weight 630g
(Wi-Fi connected), Blue
(presenting)
Red (boosting),
Green (ready for connection),
Blue (presenting)
PC Timing: 800x600, 1024x768, 1280x768, 1280x1024, 1280x960,
1360x768, 1440x900, 1400x1050, 1680x1050
Operating: 0°C to +40°C (+32°F to +104°F)
Storage: -10°C to +60°C (+14°F to +140°F)
Storage: 5% to 90% relative humidity, non-condensing
Operation: 10% to 80% relative humidity, non-condensing
Weight 95g
Normal: 5W
Power consumption
Dimension (WxHxD)
(not including rubber feet)
Weight (include antenna) 150g
110x110x27mm (99mm with antenna)
7 Introduction
Overview
3
1
2
RESET
4
7
6
5
4
3
2
1
1
Alignment hole
8
InstaShow Button
1. Present key with LED indicator
Press to start or stop presenting. Refer to LED
indicators of the InstaShow Button and InstaShow
Host on page 9 for more information.
2. MODE key
Press to pair with an InstaShow Host or to switch to
Video/Present mode.
3.
USB-C™ connector
Connect to a computer or laptop.
4. RESET
Poke the RESET hole to reset the device if the
device stops responding. Refer to Resetting a
InstaShow Host on page 25 for more information.
InstaShow Host
1. Fixture parts for the Antennas
Refer to Assembling the InstaShow Host on page 11
for more information.
2. DC 1.5A port
Connect to an adapter or a display using a Cable USB
A(M) to Micro B(M).
3. HDMI port
Connect to a display using a Cable HDMI A(M) to
A(M).
4. LAN port
Allows users access to the web management
interface through a direct or network connection.
5. PAIRING key
Press to pair with an InstaShow Button.
6. RESET
Poke the RESET hole to reset the device if the
device stops responding. Refer to Resetting a
InstaShow Button on page 26 for more information.
7. Power button with LED indicator
8 Introduction
Press to turn the InstaShow Host on and off.
8. Lid of InstaShow Host
Refer to Attaching the InstaShow Host to the ceiling
on page 11 for more information.
LED indicators of the InstaShow Button and InstaShow Host
Please refer to the tables below for detailed indicator and status descriptions for the InstaShow
Button and InstaShow Host.
LED indicator on the
InstaShow Button
Status Description
Static blue The device is presenting.
Flashing blue The device is in pairing state for 10 seconds.
Flashing green The device is upgrading the firmware.
Static green The device is connected and working normally.
Flashing red
The device is trying to connect to an
InstaShow Host or encountering a problem.
Static red The device is starting up.
Off The device is powered off.
Quick flashing red The reset process is triggered.
LED indicator on the
InstaShow Host
Status Description
Static blue Connected device is presenting.
Flashing blue
The device is in pairing state for 2 minutes.
Flashing green The device is upgrading the firmware.
50% static green The device is in network standby mode.
Static green The device is on and ready for connection.
Flashing red The device is encountering a problem.
Static red The device is starting up.
Off The device is powered off.
Quick flashing red The reset process is triggered.
9 Introduction
Installation
This section will guide you on how to prepare the unit before its initial use.
Environment check
Before installing your InstaShow™ kit, check the environmental conditions.
1. Do not install the device near heat sources like radiators or direct sunlight, or in a site with
excessive dust or humidity.
2. Ambient temperature conditions are listed as below. Maximum ambient temperature should be
+40°C or 104°F. Minimum ambient temperature should be +0°C or 32°F. Storage temperature
should be -10°C to +60°C (14°F to 140°F).
3. Humidity conditions are listed as below. For storage, the relative humidity should be 5% to 90%
(non-condensing). For operation, the relative humidity should be10% to 80% (non-condensing).
As your InstaShow™ works with different displays, the steps required to complete the installation
may vary according to the actual environment and your display specifications. Follow the procedures
below and refer to the specified sections for details.
1. Assemble the InstaShow Host with the antennas. See Assembling the InstaShow Host on page 11
for details.
2. Connect the InstaShow Host to the display and power properly. See Connecting the HDMI cable
and power on page 16 for details. Four installation methods are provided.
• Attaching the InstaShow Host to the ceiling
• Attaching the InstaShow Host to a ceiling mount
• Placing the InstaShow Host on a table
• Installing the InstaShow Host on the wall or trolley
3. Connect the InstaShow Button to the desired devices and power properly. See Setting up and
powering an InstaShow Button on page 19 for details.
4. Make sure that all the connected devices have been powered on. Press the source button of the
display and make sure that the HDMI source has been transmitted. See Pairing a InstaShow
Button and InstaShow Host on page 22 for details.
10 Installation
Assembling the InstaShow Host
open lock
open lock
1
2
34
open lock
Alignment
hole
Assemble the InstaShow Host with two antennas by turning the antennas clockwise (right) and
counterclockwise (left) to fasten them tightly.
Setting up the InstaShow Host
You are provided with four different ways to position the InstaShow Host. The total weight of the
InstaShow Host Unit is 150g.
Attaching the InstaShow Host to the ceiling
1. Place the lid on the ceiling and locate the alignment hole.
2. Use the screws provided to lock the lid to the ceiling.
3. Lock the first hole (1).
4. Follow the instruction in the illustration below to lock the other holes (2-4).
5. Rotate the InstaShow Host counterclockwise to affix the InstaShow Host to the lid.
• Please only use the screws (M3*16 tapping screw) provided with the kit to mount the InstaShow Host to the
ceiling.
• Please see Positioning the InstaShow Host antennas on page 15 for guidelines on positioning the antenna to
Attaching the InstaShow Host to a ceiling mount
maximize signal reception.
If the display is mounted on the ceiling:
11 Installation
1. Attach the InstaShow Host to the ceiling mount using the provided velcro strap.
2. Fix the InstaShow Host to the mounting holder.
3. Use the supplied velcro to fix the mounting holder and the InstaShow Host to the ceiling mount
as shown in the illustration.
• Please only use the velcro strap (240(L)mm*25(W)mm) provided with the kit to mount the InstaShow Host to
a ceiling mount.
• Please see Positioning the InstaShow Host antennas on page 15 for guidelines on positioning the antenna to
maximize signal reception.
Placing the InstaShow Host on a table
If your display is placed on a table, first attach the lid of to the InstaShow Host in the following the
process described below:
1. Align the top of the lid over the bottom of InstaShow Host so that the alignment hole is pointed
towards the “Open” text located at the front side of the InstaShow Host, then push the lid into
the InstaShow Host.
OPEN
LOCK
2. Follow the “Lock” arrow displayed on the lid and turn the lid counter-clockwise.
12 Installation
OPEN
LOCK
3. Turn the lid until it clicks into place.
OPEN LOCK
4. Attach the rubber feet to the recesses on the lid and put the InstaShow Host right next to the
display.
• Please only use the rubber foot provided with the kit to attach to the InstaShow Host.
• Please see Positioning the InstaShow Host antennas on page 15 for guidelines on positioning the antennas to
maximize signal reception.
13 Installation
Installing the InstaShow Host on the wall or trolley
If you need to install the InstaShow Host near a display:
1. Use the round double-sided sponge tape provided to stick to the lid of the InstaShow Host.
2. Affix the InstaShow Host on the wall near the display.
3. Keep the antennas away from any signal obstructions.
You can also place the InstaShow Host on a mobile display trolley. See the illustration.
• Please only use the round double-sided sponge tape provided with the kit to stick the lid of the InstaShow
Host.
• Please wait 24 hours after you attach the double-sided sponge tape to the lid of the InstaShow Host.
14 Installation
Positioning the InstaShow Host antennas
Once you have properly installed the InstaShow Host, follow the guidelines below to position the
antennas to maximize signal reception:
For ceiling installation
Position the antennas so that they are both pointed downwards at an angle roughly perpendicular to
the ceiling:
For ceiling mount installation
• Position the antennas so that they are both point either upwards or downwards roughly parallel to
the ceiling mount:
• If you encounter bad signal reception after initial use of the InstaShow Host you can manually adjust
the antennas so that they tilt at a slight angle to maximize signal reception. When doing so, avoid
tilting the antennas toward the ceiling mount:
15 Installation
• Avoid positioning the antennas in a horizontal manner, this may result in a weak signal reception:
3 cm3 cm
• If the InstaShow Host is attached to a metallic ceiling mount ensure that the antennas are at least 3
cm away from the metal portion of the ceiling mount:
For table placement
Position the antennas so that they are both pointed upwards roughly perpendicular to the table:
Connecting the HDMI cable and power
Once the InstaShow Host has been positioned properly near the display, connect the HDMI cable and
power to ensure signal transmission.
To supply power to the InstaShow Host, do one of the following.
Assemble the adapter. See Assembling the adapter on page 17 for details.
• Some BenQ projector models may be equipped with a USB type A jack (5V/1.5A) to provide power
supply to the InstaShow Host. See Power supply via a USB type A jack (5V/1.5A) on page 18 for
details.
• For display models without a USB type A jack (5V/1.5A) for power supply, see Power supply via a
power adapter on page 19 for details.
16 Installation
Assembling the adapter
Standard British Standard EuropeanStandard American
1
2
PUSH
OPEN
LOCK
3
1
OPEN
LOCK
2
Every InstaShow™ adapter provided in the box includes a plug socket and plugs based on the region
in which you purchased InstaShow™. Below are images of the standard American, standard
European, and standard British plugs:
To connect the plug of your choice, follow the steps below.
1. Align and insert the bottom hook to the adapter.
2. Close the gap by pushing the plug.
3. The adapter is successfully assembled when it clips into place.
To disconnect the plug, follow the steps below.
1. Push the latch in the middle.
2. Open the gap by pulling the gap downwards.
17 Installation
Connecting the HDMI cable
HDMI
HDMI
USB
USB
Connect the HDMI cable to the HDMI out jack of the InstaShow Host and the HDMI input jack of
the projector.
Power supply via a USB type A jack (5V/1.5A)
Connect one end of the supplied USB cable to the mini USB jack of the InstaShow Host and the
other end to the USB type A jack (1.5A) of the BenQ projector. See the illustration.
HDMI
USB
HDMI
USB
18 Installation
Power supply via a power adapter
MODE
Connect the supplied USB power adapter to the mini USB jack of the InstaShow Host and plug the
other end into a wall socket. The LED indicator on the power button of the InstaShow Host lights up
static red when the InstaShow Host is connected to the power mains.
HDMI
HDMI
USB
For BenQ IFP (Interactive Flat Panel) products, please have power supplied via a power adapter.
LAN connection
The InstaShow Host can be connected to a local network or directly to a laptop. The LAN
connection can be used to configure your InstaShow™ and update the software. Insert a network
cable with RJ-45 connectors into the LAN port and connect the other side to a LAN.
Setting up and powering an InstaShow Button
Make sure your laptop supports video output and power delivery via USB-C™ port (DisplayPort Alternate Mode
on USB-C™).
1. Connect the InstaShow Button’s USB-C™ jack to the corresponding input of a laptop. See the
illustration.
USB-C™
19 Installation
2. The LED indicator of the InstaShow Button will turn red while the InstaShow Button is starting
MODE
up.
3. When the InstaShow button is ready to present, the LED indicator will turn green. Press the
Present key when the LED indicator turns green.
• Handle the InstaShow Button cable with care. Rough handling might cause defects.
• Pull/Push the plug instead of the cable when inserting or removing InstaShow Buttons.
If you purchase an additional InstaShow Button (via an InstaShow Button Kit), please follow the
process described below:
1. Connect the InstaShow Button’s USB-C™ jack to the corresponding input of a laptop. See the
illustration.
USB-C™
20 Installation
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