BenQ ST860K, IL650 User Guide

SL Series / IL Series Digital Signage User Manual

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

Copyright

Copyright 2014 BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Table of Contents 3

Table of Contents

Disclaimer.............................................................................. 2

Safety warnings and precautions ...................................... 5

Important safety instructions............................................ 6

Notes on the LCD panel of this display..................................... 6

Safety notice for remote control................................................. 7

Battery safety notice....................................................................... 7

BenQ ecoFACTS.............................................................................. 8

Package contents ................................................................. 9

Optional accessory.......................................................................... 9

Setting up the display........................................................ 10

Mounting the display.................................................................... 10

Parts of the display and their functions ........................ 13

Front panel..................................................................................... 13

Rear panel ..................................................................................... 13

Input/output terminals................................................................. 15

Remote control............................................................................. 17

Using the remote control........................................................... 18

Connection ......................................................................... 20

Connecting audio/video signals ................................................. 20

Connecting the touch module (IL series only) ...................... 27

Connecting power........................................................................ 28

Using the touch screen (IL series only)........................ 29

Supported operating systems .................................................... 32

Important instructions for using the touch screen............... 33

Basic operations................................................................. 34

Turning the display on or off ..................................................... 34

Locking/unlocking the controls ................................................. 34

Switching input signals ................................................................. 34

Adjusting audio volume level ..................................................... 34

Network connection ........................................................ 35

Connecting to a LAN .................................................................. 35

Controlling the display ................................................................ 35

Table of Contents4

The OSD (On-Screen Display) menu........................... 37

OSD menu overview ................................................................... 37

Operations in the OSD menu.................................................... 38

Picture menu ................................................................................. 39

Sound menu.................................................................................... 40

Screen menu .................................................................................. 41

Setting menu .................................................................................. 45

Multimedia OSD operation............................................. 48

Multimedia buttons on the remote control ........................... 48

Viewing files.................................................................................... 49

Menu system .................................................................................. 60

Product information.......................................................... 64

Specifications.................................................................................. 64

Dimensions..................................................................................... 70

Supported input signal resolution ............................................. 75

Supported PAP input signal combination................................. 77

Troubleshooting................................................................. 78

Safety warnings and precautions 5

Safety warnings and precautions

THIS EQUIPMENT MUST BE GROUNDED

To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

• The mains plug of the power supply cord shall remain readily operable. The AC receptacle (mains socket outlet) shall be installed near the equipment and shall be easily accessible. To completely disconnect this equipment from the AC mains, disconnect the power cord plug from the AC receptacle.

• Do not place this display on an uneven, sloping or unstable surface (such as a trolley) where it may fall and cause damage to itself or others.

• Do not place this display near water, like a spa or pool, or in a position which will allow the splashing or spraying of water onto the display, like in front of an open window where rain water may enter.

• Do not install this display in a confined space without proper ventilation and air circulation, such as in a closed cabinet. Allow proper space around the display for dissipating heat inside. Do not block any openings and vents on the display. Overheating may result in hazards and electric shock.

• Installation of this display should only be performed by a qualified technician. Failure to install this display properly may cause injuries and damages to the personnels and the display itself. Check the installation regularly and maintain the display periodically to ensure the best working condition.

• Use only the accessories approved or recommended by the manufacturer to mount this display. Using wrong or unsuitable accessories may cause the display to fall and result in serious personal injuries. Make sure that the surface and fixing points are strong enough to sustain the weight of the display.

• To reduce the risk of electric shock, do not remove covers. No user serviceable parts inside. Refer servicing to qualified service personnel.

• To prevent personal injuries, mounting the display or installing desktop stands is required before use.

household wiring. Extension cords used with the equipment must have three cores and be correctly wired to provide connection to the ground. Wrongly wired extension cords are a major cause of fatalities.

The fact that the equipment operates satisfactorily does not imply that the power outlet is grounded or that the installation is completely safe. For your safety, if you are in any doubt about the effective grounding of the power outlet, please consult a qualified electrician.

Important safety instructions6

Important safety instructions

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Notes on the LCD panel of this display

• The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer of

glass which is liable to marking or scratching, and cracking if struck or pressured. The liquid crystal substrate is also liable to damage under excessive force or extreme temperatures. Please handle with care.

• The response time and brightness of the LCD panel may vary with the ambient

temperature.

• Avoid placing the display in direct sun or where direct sun or spot lighting will shine

onto the LCD panel, as the heat may damage the panel and the external casing of the display, and the bright light will make viewing the display more difficult than necessary.

• The LCD panel consists of individual pixels to display images and is manufactured

according to the design specifications. While 99.9% of these pixels work normally,

0.01% of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a technical limitation of the LCD technology and is not a defect.

• LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are

also susceptible to 'screen burn-in' or 'image retention' which can be found on the

Important safety instructions 7

screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible. Avoid displaying images in 4:3 aspect ratio over a long period of time, otherwise there may be visible burn marks on the screen as two vertical lines. If display of a still image is required, it is recommended to enable Anti Image Retention under the Setting and Advanced menu.

• Note: Under certain circumstances, condensation may occur on the inner side of the cover glass, it's a natural phenomenon and will not affect the operation of the display. This condensation will usually disappear after around 2 hours of normal operation.

Safety notice for remote control

• Do not put the remote control in the direct heat, humidity, and avoid fire.

• Do not drop the remote control.

• Do not expose the remote control to water or moisture. Failure to do so could result in malfunction.

• Confirm there is no object between the remote control and the remote sensor of the product.

• When the remote control will not be used for an extended period, remove the batteries.

Battery safety notice

The use of the wrong type of batteries may cause chemical leaks or explosion. Please note the following:

• Always ensure that the batteries are inserted with the positive and negative terminals in the correct direction as shown in the battery compartment.

• Different types of batteries have different characteristics. Do not mix different types.

• Do not mix old and new batteries. Mixing old and new batteries will shorten battery life or cause chemical leaks from the old batteries.

• When batteries fail to function, replace them immediately.

• Chemicals which leak from batteries may cause skin irritation. If any chemical matter seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the batteries as soon as possible.

• Due to varying storage conditions, the battery life for the batteries included with your product may be shortened. Replace them within 3 months or as soon as you can after initial use.

• There may be local restrictions on the disposal or recycling of batteries. Consult your local regulations or waste disposal provider.

Important safety instructions8

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key ecofriendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's CSR Website at http://

csr.BenQ.com/ for more details on BenQ's environmental commitments and

achievements.

Package contents 9

Package contents

Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately.

LCD display Power cord

AAA batteries Quick start guide USB cable (IL series only)

• The type of power cord supplied may differ from that illustrated depending on your region of purchase.

• Before discarding the package, check that you haven't left any accessories inside the box.

• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing the package (if possible) for future transport of the display.

• Do not leave plastic bags within reach of young children or babies.

D-Sub (15-pin)

cable

Remote control

Optional accessory

In addition to the items that come with the standard package, the following optional accessory is also available separately:

Desktop stand

Setting up the display10

Setting up the display

Mounting the display

You can install the display on a vertical surface with a suitable wall mounting bracket or on a horizontal surface with the optional desktop stands. Please pay attention to the following notes during installation:

• This display should be installed by at least two adult persons. Attempting to install this display by only one person may result in danger and injuries.

• Refer the installation to qualified technicians. Improper installation may cause the display to fall or malfunction.

Installing the display on a wall

1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface.

Make sure that the size of the cloth is larger than the display.

2. Gently lay the display on the cloth with the LCD screen facing down.

3. Remove the desktop stands from the display if installed.

4. Identify the wall mounting screw

holes on the back of the display as shown in the illustration.

42"/46"

400mm

*Screw type: M6

200mm

65"

400mm

*Screw type: M8

400mm

5. Install the wall mounting bracket on the display and attach the display to the wall according to the mounting bracket’s instructions. The length of the screw should exceed the thickness of the wall mounting bracket by at least 10 mm. Make sure that all screws are tightened and secured properly. (Recommended torque: 470 635N•cm). The mounting means should be strong enough to bear the weight of the display.

LCD display

Setting up the display 11

Thickness of the wall mounting bracket

10 mm (0.39")

• To maintain proper ventilation, keep at least 10 mm of clear space from the back cover of the display to the wall.

• Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.

• The AC IN/OUT socket should be on top of connectors when rotating your display.

10mm

(0.39")

Setting up the display12

Installing the optional desktop stands

1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface. Make sure that the size of the cloth is larger than the display.

2. Gently lay the display on the cloth with the LCD screen facing down.

3. Place the desktop stands on the display as illustrated.

4. Use the screws and a suitable screwdriver to secure the stands on the display.

42"/46"

65"

Screw Type: M6 x 10 mm Torque: 10

Screw Type: M8 x 15 mm Torque: 25

The IL Series displays are not suggested for flip table application (long time usage as horizontal position).

Parts of the display and their functions 13

Parts of the display and their functions

Front panel

SL420/IL420

IL650

Rear panel

SL420/IL420

2 3 54 4 6

SL460

IL460

IL650

Parts of the display and their functions14

No. Name Description

Remote control sensor / Ambient light sensor / Power indicator

• Receives command signals from the remote control.

• Detects ambient lighting conditions around the display and adjusts screen brightness automatically when the Ambient Light Sensor function is activated.

• Indicates the operating status of the display:

- Lights up green when the power is turned on.

- Lights up red when the display is turned off.

- Lights up red when the display is in Power Save High mode.

- Flashes red when the display is in Power Save Low mode.

- Off when the main power is turned off.

ENTER/VIDEO

SOURCE

• Selects a video source.

• Confirms your selection or enters a submenu in the OnScreen Display (OSD) menu.

MENU Opens or closes the OSD menu.

, , /-,/+ • Scrolls through settings and options in the OSD menu.

• /-,/+: Hot keys for audio volume adjustment.

Power button Turns the display on or off.

Power indicator Indicates the power status of the display:

- Lights up green when the power is turned on.

- Lights up red when the display is turned off.

- Lights up red when the display is in Power Save High mode.

- Flashes red when the display is in Power Save Low mode.

- Off when the main power is turned off.

Input/output terminals

SL series

USB A

MULTI-MEDIA

USB B

RJ-45

HDMI

DVI-IN

RS-232C-OUT

RS-232C-IN

Parts of the display and their functions 15

1113

1415 1012

IL650

IL420/IL460

1113

1415 1012

No. Name Description

AC OUT Relays the AC power from the AC IN jack to another display.

AC IN Connects to a power outlet via the supplied power cord.

AC SWITCH ON/

Turns on or off the main power.

OFF USB

(IL series only)

SPEAKERS (R/L)

Connects the USB cable from the display to a computer to use the touch module.

Outputs audio signals to external speakers.

(Not for the IL650)

AUDIO OUT (R/L) Outputs audio signals to an external device.

AUDIO IN

(AUDIO2) AUDIO IN

(AUDIO1)

Receives audio signals from an external device (such as a VCR or DVD player).

Receives audio signals from an external device (such as a computer).

12356789

123456789

Parts of the display and their functions16

VGA IN Receives analog RGB signals from an external device (such as a

computer).

VGA OUT Outputs analog RGB signals from the VGA IN input to another

display.

AV IN Receives composite video signals from an external device (such as

a VCR or DVD player).

AV OU T Outputs composite video signals from the AV IN input to another

display.

VIDEO IN (S-

VIDEO) VIDEO IN (YPbPr) Receives component video (YPbPr) signals from an external

Receives S-Video signals from an external device (such as a VCR or DVD player).

device (such as a DVD player, HDTV device or Laser disc player).

RS232C IN/OUT For external control and multi-display operation.

• RS232C IN: receives control signals from a computer or another display.

• RS232C OUT: outputs control signals from the RS232C IN input to another display.

DVI-IN Receives DVI signals from an external device (such as a

computer).

HDMI Receives HDMI signals from an external device (such as a Blu-ray

disc player).

DISPLAY PORT Connects to a DisplayPort compatible device.

RJ-45 Connects to the RJ-45 port on your Ethernet or router.

USB B

Connects to a computer for USB display. (Mini B) (SL series only)

USB A

Connects to a USB flash drive or WiFi dongle. (Type A) (SL series only)

Remote control

Parts of the display and their functions 17

ENTER

Confirms your selection or save changes.

ON/OFF

8 9

Turns the display on or off.

INPUT

Selects an input source.

EXIT/FREEZE

• Returns to the previous menu or closes the OSD menu when the OSD menu is on.

• Freezes the image when the OSD menu is off. Press this button again or press

MENU to resume normal display.

INFO

Shows the current input source and resolution.

Numeric buttons (1-9) /Input source

buttons

• Performs as numeric buttons when the OSD menu is on.

• Performs as input source buttons when the OSD menu is off.

• The HDMI-2 and SDI functions are not available with this display.

• The MULTI-MEDIA function is only available with the SL series.

Opens or closes the OSD menu.

Numeric button (0)/MUTE

• Performs as a numeric button when the OSD menu is on.

• Turns on or off the mute function.

BLANK/

• Scrolls through settings and options in the OSD menu when the OSD menu is on.

• Hides the image (the screen becomes blank) when the OSD menu is off. Press this button again or press MENU to resume normal display.

MULTI-MEDIA buttons

(SL series only) See Multimedia OSD operation on

page 48 for details.

(IL series only) The button functions are not available with the display.

/ VOL- // VOL+

• Scrolls through settings and options in the OSD menu.

• Turns down/up the volume.

Parts of the display and their functions18

Using the remote control

Installing remote control batteries

1. Open the remote control battery compartment cover.

2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment.

The supplied batteries are provided for your convenience so that you can operate the display straight away. You should replace them as soon as possible.

3. Refit the battery compartment cover.

Remote control usage tips

• Point and aim the top front of the remote control directly at the display’s remote control sensor window when you press the buttons.

• Do not let the remote control become wet or place it in humid environments (like bathrooms).

• If the display’s remote control sensor window is exposed to direct sunlight or strong light, the remote control may not operate properly. In this situation, change the light

Parts of the display and their functions 19

source, readjust the angle of the display or operate the remote control from a location closer to display’s remote control sensor window.

SL460 SL420/IL420

IL460

IL650 Max. 10 m (32.8 feet)

Connection20

Connection

Connecting audio/video signals

Pay attention to the following notes when you connect cables:

• Please turn off all devices.

• Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality.

• Do not remove cables from the ports by pulling the cable itself. Always grasp and pull the connectors at the end of the cable.

• Ensure that all cables are fully inserted and firmly seated.

Connecting the VGA input

1. Connect the VGA IN jack on the display to the VGA output jack on a computer using

a D-Sub (15-pin) cable.

2. Connect the computer’s audio output jack to the AUDIO IN (AUDIO1) jack on the

display using a suitable audio cable.

3. To view images from this input, press the VGA button on the remote control. To

select an appropriate audio source, see Audio Source on page 40 for details.

IL420/IL460

IL650

MULTI-MEDIA

USB A

RJ-45

USB B

HDMI

RS-232C-OUT

RS-232C-IN

DVI-IN

D-Sub (15-pin) cable

Computer

The audio cable is not supplied and should be purchased separately.

SL series

Audio cable

Connection 21

Connecting the digital inputs

1. Connect the DVI-IN jack on the display to the DVI-D output jack on a computer using a DVI-D cable. If the computer has an HDMI output jack, connect the computer’s HDMI output jack to the DISPLAY PORT/HDMI input jack on the display using an HDMI cable or a DVI-D to HDMI conversion cable.

2. If needed, connect the computer’s audio output jack to the AUDIO IN (AUDIO1) jack on the display using a suitable audio cable.

3. To view video image from this input, press the DVI or DP/HDMI-1 button on the remote control. To select an appropriate audio source, see Audio Source on page

40 for details.

IL420/IL460

IL650

MULTI-MEDIA

USB A

RJ-45

USB B

HDMI

RS-232C-OUT

RS-232C-IN

DVI-IN

DVI-D cable

DisplayPort

Audio cable

cable

HDMI cable

Computer

The cables are not supplied and should be purchased separately.

SL series

Connection22

Connecting the YPbPr component video input

1. Connect the VIDEO IN (YPbPr) jacks on the display to the component output jacks on an A/V device (such as a VCR or DVD player) using a component video cable.

2. Connect the DVD player’s audio output jacks to the AUDIO IN (AUDIO2) jacks on the display using a suitable audio cable.

3. To view video image from this input, press the YPbPr button on the remote control. To select an appropriate audio source, see Audio Source on page 40 for details.

IL420/IL460

IL650

MULTI-MEDIA

USB A

RJ-45

USB B

HDMI

RS-232C-OUT

RS-232C-IN

DVI-IN

Component video cable

DVD player / VCR

The cables are not supplied and should be purchased separately.

SL series

Audio cable

Connection 23

Connecting the AV and S-Video inputs

1. Connect the VIDEO IN (S-VIDEO) or AV I N jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable.

2. Connect the VCR’s audio output jacks to the AUDIO IN jacks on the display using a suitable audio cable.

3. To view video image from this input, press the AV button on the remote control for the AV signal, or press the INPUT button repeatedly for the S-Video signal. To select an appropriate audio source, see Audio Source on page 40 for details.

IL420/IL460

IL650

MULTI-MEDIA

USB A

RJ-45

USB B

HDMI

RS-232C-OUT

RS-232C-IN

DVI-IN

AV c a b leS-Video cable

DVD player / VCR

The cables are not supplied and should be purchased separately.

SL series

Audio cable

Connection24

Connecting the multimedia inputs (SL series only)

To connect to a network, do one of the following steps.

• Take a RJ-45 cable and connect one end to the RJ-45 jack on the display and the other end to the RJ-45 port on your Ethernet or router.

• Plug a wireless dongle to the USB A jack.

To connect to a computer directly:

Take a USB cable, connect the mini B plug to the USB B jack on the display and the type A plug to a computer.

To view video image from the input, press MULTI-MEDIA on the remote control or select MULTI-MEDIA from the source selection bar to access the multimedia OSD system. See the Multimedia OSD operation on page 48 for details.

RS-232C-OUT

RS-232C-IN

DVI-IN

USB flash drive

USB wireless dongle

USB cable

RJ-45 cable

1 2

MULTI-MEDIA

USB A

RJ-45

USB B

HDMI

The cables are not supplied and should be purchased separately.

SL series

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