Copyright 2013 BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.
All other logos, products, or company names mentioned in this manual may be the registered
trademarks or copyrights of their respective companies, and are used for informational purposes
only.
Android is a trademark of Google Inc.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for
any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and
to make changes from time to time in the contents hereof without obligation of BenQ Corporation
to notify any person of such revision or changes.
This user manual aims to provide the most updated and accurate information to customers, and thus
all contents may be modified from time to time without prior notice. Please visit
http://www.benq.com for the latest version of this manual.
BenQ is not responsible for the content of the websites or of similar resources, which are maintained
and controlled by third parties, that may be linked from this product. Providing links to those
websites or to similar resources does not mean that BenQ makes any warranty or representation to
their content by expression or by implication.
Any third party content or service preinstalled in this product is provided "as is". BenQ does not, by
expression or by implication, make any warrant to the content or to the services provided by third
parties. BenQ does not warrant or guarantee that the content or services provided by third parties
are accurate, effective, most up-to-date, legal, or complete. Under no circumstances shall BenQ be
liable for the content or services provided by third parties including their negligence.
Services provided by third parties may be terminated temporarily or permanently. BenQ does not
warrant or guarantee that the any content or services provided by third parties are in good condition
at any time, and is not liable for the termination of the said content and services.
In addition, BenQ is not involved in any transactions you conduct in the websites or similar resources
maintained by third parties.
You should contact the content or service providers for any questions, concerns, or disputes.
2
Power safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The socket
outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you are
not sure of the type of power available, consult your dealer or local power company.
• A certified power supply cord has to be used with this equipment. The relevant national installation
and/or equipment regulations shall be considered. A certified power supply cord not lighter than
ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2
or H05VVH2-F2 3G 0.75mm2) shall be used. Alternative a flexible cord be of synthetic rubber
according to IEC 60245 (designation H05RR-F 3G 0.75mm2) shall be used." or the equivalent.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration
to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate
goal to achieve a low-carbon society. Besides meeting international regulatory requirement and
standards pertaining to environmental management, BenQ has spared no efforts in pushing our
initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing,
packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key
eco-friendly design highlights of each product, hoping to ensure that consumers make informed green
choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on
BenQ's environmental commitments and achievements.
About this book ..........................................................................................................................................6
Front view .....................................................................................................................................................8
Getting started .......................................................................................................................... 11
Adjusting the angle .................................................................................................................................. 12
Connecting the power ............................................................................................................................ 12
Connecting to a network ....................................................................................................................... 13
Connecting the HDMI cable (optional) .............................................................................................. 13
Inserting the microSD card (to extend memory capacity) ............................................................ 14
Removing the microSD card ................................................................................................................. 15
Installing the back cover ......................................................................................................................... 15
Removing the back cover ....................................................................................................................... 16
Connecting other USB devices ............................................................................................................. 16
Connecting the USB cable (for PC connection) ............................................................................... 16
First time startup ..................................................................................................................................... 19
Using the touchscreen ............................................................................................................................ 19
Navigating the menu ................................................................................................................................ 21
Text entry .................................................................................................................................................. 22
Using the built-in webcam ..................................................................................................................... 23
Adjusting the volume .............................................................................................................................. 24
Checking the applications in use .......................................................................................................... 24
Force shutdown ....................................................................................................................................... 25
Checking the system status quickly ..................................................................................................... 25
Family Board ..............................................................................................................................................56
Music Share ................................................................................................................................................ 64
Video Share ...............................................................................................................................................68
FAQ and troubleshooting .......................................................................................................75
Power ..........................................................................................................................................................75
General safety information .....................................................................................................76
Safety information about power adapter .............................................................................76
5
Introduction
About this book
This book provides you the main information about various components in your smart display
and demonstrates how to use them. Keep this user manual in a safe place for easy reference
when needed.
In this user manual, the steps needed to reach a menu are shown in condensed form, for
example: >
Signs
The usage of notes, tips, and warnings in this manual is specifically for different purposes, which
are described as follows:
IconItemMeaning
Settings > Display.
NoteSupplementary information.
TipUseful information for completing a task.
WarningInformation mainly to prevent the damage to components, data, or
personal injury caused by misuse and improper operation or behavior.
6 Introduction
Box contents
1
2
3
4
5
6
78
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
1. Smart display
2. Adapter
3. Power cord
4. Back cover
5. Quick Start Guide
6. Warranty card
7. HDMI to
micro-HDMI cable
(optional)
8. USB to micro-USB
cable (optional)
Consider keeping the box and packaging in storage for use in the future when you may need to transport the
product. For cables/accessories that are not supplied with your product, you can purchase them separately.
• Available accessories and the pictures shown here may differ from the actual contents and the product
supplied for your region.
• Use original accessories to ensure compatibility.
• Always keep the product and accessories out of reach of small children.
7 Introduction
Product overview
1
2
3
4
5
6
Front view
No.NameFunction
1Built-in
webcam
A 1.2 megapixel built-in camera that allows you to hold a video
conference, capture images, or record videos. See Using the
built-in webcam on page 23 for more information.
2MicrophoneFor online chat and voice typing.
3TouchscreenUse finger tip to tap or slide in order to select an item or perform
an action. For more information, see "Using the touchscreen on
page 19".
4Power button• Press and hold the button for 3 seconds to turn on the smart
display.
• Press and hold the button for 4~5 seconds, and follow the
on-screen instructions to turn off the smart display.
• Press once to enable screen timeout and screen lock.
• When the screen turns dark during timeout, press the button to
exit.
5Power button
indicator
• When the smart display is powered on, it lights up in green.
• When the smart display is in Standby mode, it lights up in amber.
6SpeakersPlays out the sounds from multimedia files or operating system.
8 Product overview
• When the smart display is powered off, the light goes off.
Rear-right view
1
2
3
4
5
6
No.NameFunction
1Handle• Hold the handle to remove the smart display.
• For wall mounting.
2Cable
For cable management.
management
hole
3LAN (Local
Area Network)
Allows the smart display to connect to a 10/100Mbps fast
Ethernet 100BASE-T network.
port (RJ-45
connector)
4DC power input
There is only one direction to make the connection. Wrong or forced
insertion may damage the connector or device.
Connects AC power supply to power the smart display.
jack
5Micro USB portTransfers data between the smart display and the computer via
a Micro-USB cable (purchased separately).
6Audio output
jack
Connects to an earphone/headset or external speaker for
playing the audio files from the smart display.
9 Product overview
Rear-left view
1
2
3
4
5
No.NameFunction
1VentsDissipates heat and keeps your smart display at an optimal
temperature.
To prevent overheating, do not obstruct the vents.
2Anti-theft
Kensington lock
Attaches an anti-theft Kensington lock and cable to this slot to
help prevent possible theft.
slot
3USB ports• Transfers data between the smart display and the computer via
a USB cable (purchased separately).
• Connects with the compatible USB devices, e.g. keyboard,
mouse, or storage device.
Compatible with USB storage devices in FAT or FAT32 formats only.
4Micro-HDMI
input jack
HDMI (High-Definition Multimedia Interface) is the digital
interface standard for connecting highdefinition (HD) consumer
electronics components, which enhances the quality of your HD
experience.
5microSD card
10 Product overview
slot
The HDMI cable is optional for purchase.
While playing music or video, do not insert or unplug the HDMI cable
from the smart display.
Files such as pictures, documents, and applications and e-books
can be stored on the microSD card.
Getting started
Your smart display is an All-in-one device that came with Android system. It can be switched to
Display mode or as mass storage device as well. Different start-up procedures are required for
these functions.
FunctionsProcedures
All-in-one system1. Adjusting the angle on page 12.
2. Connecting the power on page 12.
3. Connecting to a network on page 13.
4. Inserting the microSD card (to extend memory capacity) on page
14.
5. Installing the back cover on page 15.
6. Connecting other USB devices on page 16.
7. Switching the smart display on/off on page 17.
Display mode1. Adjusting the angle on page 12.
2. Connecting the power on page 12.
3. Connecting the HDMI cable (optional) on page 13.
4. Installing the back cover on page 15.
5. Switching the smart display on/off on page 17.
6. Performing computer’s operations via the touchscreen on page
73.
Mass storage device1. Adjusting the angle on page 12.
2. Connecting the power on page 12.
3. Installing the back cover on page 15.
4. Connecting the USB cable (for PC connection) on page 16.
5. Working as a storage device on page 73.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a
mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor
around on your desk will scratch or damage the monitor surround and the Power button.
11 Getting started
Adjusting the angle
1
2
3
Carefully lift the smart display and place it upright on its stand on a flat even surface. Position
the smart display and angle the screen to minimize unwanted reflections from other light
sources. Adjust the viewing angle as needed.
Connecting the power
1. Connect the power cord to the power adapter.
2. Connect the power adapter to the power jack on your smart display and route the cable.
3. Connect the power cord to a power outlet. The smart display is then supplied normally
with power.
Power supply is only possible within a temperature range of 0 °C (+32 °F) to +40 °C (+104 °F).
12 Getting started
Connecting to a network
HDMIHDMI
You can choose to connect to a network via the built-in wireless connectivity of your smart
display or a Ethernet cable.
For more information and other network connectivity, see Setting up Internet connection on
page 26.
Connecting to a wireless network
1. Prepare the router and the network settings provided by your network service provider.
2. Make sure that Wi-Fi switch is slid to ON in > Settings > Wi-Fi.
3. Configure your Wi-Fi setting properly. See Activating Wi-Fi on page 26 for more
information.
Connecting to Ethernet network
1. Connect a network cable (with RJ-45 connector, purchased separately) to the LAN port of
your smart display.
2. Connect the other end of the network cable to your Ethernet switch. Contact your
network service provider for the configuration.
Connecting the HDMI cable (optional)
If you tend to use your smart display as a monitor and receives the signals from your computer,
an HDMI cable (purchased separately) is required for connection between the smart display
and the computer.
1. Connect the micro-HDMI connector of your HDMI cable to the micro-HDMI port of your
smart display.
13 Getting started
2. Connect the HDMI connector of the HDMI cable to the HDMI port of your computer.
HDMI
Adjustment
Volume
Brightness
Contrast
Default
SRS 3D
HDMI
3. Turn on the smart display. See Switching the smart display on on page 17 for details. Wait
until the smart display enters the main Home screen.
4. Tap on the bottom-left of the screen, and tap HDMI.The smart display is now
switched to Display mode and outputs video and audio signals from your computer.
Inserting the microSD card (to extend memory capacity)
The microSD card significantly extends your smart display’s memory capacity. This allows you
to save picture/video files, sound recordings, etc. You can also use the microSD card to save any
other files.
You can access the list of folders and files in >
information.
Files. See Files on page 62 for more
14 Getting started
Insert a microSD card into the microSD card slot on the back of the smart display until it clicks
HDMI
2
1
1
into place. Ensure that the card's metal contacts face toward the back of the smart display.
Please follow the directions to insert the microSD card. Wrong or forced insertion may damage the microSD
card slot or smart display.
Removing the microSD card
1. Unmount the microSD card first. Tap > Settings > Storage > Unmount SD card >
OK.
2. Remove the back cover (see page 16).
3. Push to release the microSD card.
Please follow the instructions to remove the microSD card. If the card is improperly removed, the stored data
might be lost.
Installing the back cover
1. Once all the cable connections are done, insert the tabs on the inside bottom edge of the
back cover into the slots on the bottom edge of the smart display.
2. Press the cover onto the smart display to lock in place.
15 Getting started
Removing the back cover
Place your finger in the recess at the top edge of the back cover, and take the cover back off the
smart display as illustrated.
Keep the back cover somewhere safe for future use.
Connecting other USB devices
Your smart display supports connecting with other devices that are USB-compatible, e.g. USB
flash drive (in either FAT or FAT32 format), keyboard, or mouse.
If a flash drive or storage drive is connected, you can browse the files on the connected device
from > Files.
Connecting the USB cable (for PC connection)
Your smart display can connect to a computer and serves as a mass storage device. Once the
connection is established, your smart display is shown as a removable device on the computer.
You can then browse the files on your smart display from the computer. You can move the files
from your smart display to the computer or vice versa.
1. Connect the micro USB connector of an appropriate USB cable (purchased separately) to
the micro-USB port of your smart display.
16 Getting started
2. Connect the other end of the USB cable to the USB port of your computer.
Connecting headphones
You may connect headphones to the headphone jack found on the left side of the smart display.
Switching the smart display on/off
Switching the smart display on
To turn on the smart display, press and hold the Power button for 3 seconds until the LED
indicator lights up green.
17 Getting started
The first time you switch on the smart display, you will be guided through a series of setup
screens. First time startup on page 19. It may take a while to power on the smart display for the
first time before it enters the setup screen.
Switching the smart display off
To turn off the smart display, press and hold the Power button for 4~5 seconds, and tap Power
> OK.
off
Turn off the device properly by pressing and holding the Power button. Improper shut down (e.g. unplugging the
power cord) may cause data loss.
18 Getting started
Basic operations
First time startup
After you have connected the smart display to the power, you are ready to power on the smart
display. The first time you power on the smart display, you will be guided through a series of
setup screens. Follow the on-screen instructions or the steps below to start up your smart
display and complete the initial setup.
1. Switch on the smart display as instructed in Switching the smart display on on page 17. Wait
for the smart display to boot up with the BenQ screen. This may take a moment.
2. Tap Start on the screen to begin, and set up the network, date and time, owner
information, and Google Account (required for Google Services) as needed. Or your can
skip some of these steps and complete the setup later.
If you haven’t logged in your Google account, you can still connect to a network and use all the applications
except the Google Services on the smart display.
Using the touchscreen
You can use fingertip (may cause fingerprints on the screen though) to operate on the
touchscreen. The following are some techniques you should know in order to operate the
smart display efficiently.
Tapping
To select an item or perform an action, touch the surface
of the screen.
Moving
Hold and then move the item to be replaced.
A................
B................
C................
A................
B..............
C................
19 Basic operations
Sliding
A................
B................
C................
A................
B................
C................
A................
B................
C................
A................
B................
C................
A................
B................
C................
You can slide across the screen up and down, left and right.
A................
B................
C................
Zooming in or out
Tap twice on the screen increase or decrease
magnification.
Alternatively, tap and drag on the screen you want to
increase or decrease magnification with two fingers.
A................
B................
C................
20 Basic operations
When you use the touchscreen panel, you must follow these instructions:
• Follow normal operation procedures and use proper tools to avoid the damage caused by user errors.
• Touch the panel with your finger to assure normal operation. Any sharp edged or hard objects are prohibited.
Avoid applying excessive activation force or sudden impact on the panel surface.
• Prevent any kind of adhesive applied on the surface.
• Prevent using any kind of chemical solvent, alcohol, acidic or alkali solution.
• Use neutral detergent or silicone oil on a clean soft cloth to clean the panel surface.
Navigating the menu
• Tap to return to the main Home screen under any circumstances.
• Tap to return to the previous screen or to exit the current application (available in some
applications).
• Tap from Home to access all the installed applications and widgets. Tap the APPS tab for
all applications; tap the WIDGETS tab for all widgets. Available applications and widgets may
vary depending on the product supplied for your region.
• (If available)Tap on the top-right corner of the screen for more options for the current
screen or application.
• Tap > Settings for device settings.
• Depending on the current situation, enable a function by checking the checkbox or slide the
on/off switch to ON ().
Disable a function by unchecking the checkbox or slide the on/off switch to OFF ().
Screen timeout
If the smart display is powered on and is not being operated by touching the screen for a while,
the screen timeout will be activated. The touchscreen backlight will go off to conserve power
and the touchscreen is locked. The system stands by for user input. Press the Power button to
switch on the smart display again.
You also need to unlock the screen. Press the power button, then tap and hold on the
screen and drag it to on the right.
To manually enable screen timeout, press the Power button.
21 Basic operations
The time the smart display takes to activate screen timeout may vary, depending on your setting
in > Settings > Display > Sleep.
• Screen timeout does not end any running tasks.
• Some applications will prevent the smart display from entering sleep mode if they are in use.
Device security
Secure your smart display with screen lock. See Security on page 70 for more information.
Screen lock
When screen timeout is activated (see page 21), the screen is locked as well to prevent from
inadvertent usage. To choose the way to unlock the screen, tap > Settings > Security >
Screen lock.
Text entry
Text input is possible by the onscreen keyboard, voice typing, and the connected keyboard.
When you use the applications on the smart display and need to enter words or numbers, tap
the enter field on the screen. The onscreen keyboard appears. Depending on the current
application, the keyboard of the same text input method may vary.
If you prefer to enter text by speaking, tap or next to the enter field.
To hide the on-screen keyboard, tap .
Tap the text field to bring up the onscreen keyboard if an USB keyboard is not connected to the smart display.
Changing the text input method
By default, there are several built-in text input methods available on the smart display and one
of them is enabled. You can choose another text input method manually.
1. Tap to go back to the main Home screen.
2. Tap > Settings > Language & input.
3. Tap to deselect Default under KEYBOARD & INPUT METHODS.
4. Tap to select a desired input method.
5. Make sure that the related settings are properly made for the desired text input method in
Settings > Language & keyboard. Tap on the right end of each input method to for
configuration.
Copying and pasting the selected texts
1. Tap and hold and select the texts you want to copy. A text selection toolbar is displayed.
2. Tap to copy the texts.
22 Basic operations
3. Tap the field to paste the selected texts, and tap Paste.
Preview screenCapture modeRecording mode
Thumbnail of
the image taken
previously
Zoom
Capture
button
Settings
The selected texts still temporarily remains on the smart display and can be pasted repeatedly.
Using the built-in webcam
With the built-in webcam, you can capture still images, record videos, and chat online.
To launch webcam, do one of the following:
• If the screen is locked, tap and hold on the screen and drag it to on the left.
• Go to > Camera.
Capturing still images or recording videos
1. Launch the webcam. The webcam enters capture mode () immediately.
23 Basic operations
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