Benq CRW 2410EU, CRW 2410MR User Manual

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Copyright
Copyright © 2001 by this company. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of this company.
Disclaimer
Canadian Department of Communications Regulatory Statement
This digital apparatus does not exceed Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulat i ons of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radio-élect riques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
FCC Class B Radio Frequency Interference Statement
Note:
This equipment has been tested and found to compl y with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful int erf erence i n a resi dent i al i nstallation. This equipment generates, uses, and can radiate radio f requency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If t his equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Reorient or relocate the receiving antenna. User’s Guide
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2. Increase the separation between the equipment and recei ver.
3. Connect the equipment into an outlet on a circui t diff erent from that t o which the receiver is connected.
4. Consult the dealer or an experienced radio/televi si on technician for help.
Notice 1:
The changes or modifications not expressly approved by the party responsible for compliance could void the user's authority t o operate the equipment.
Notice 2:
Shielded interface cables must be used in order t o compl y wi t h the emission limits.
Notice 3:
This product complies with the requirement s set out in the Council Directive on t he Approximation of the Laws of the Member States relating Electromagnetic Compatibility (89/336/EEC). For the evaluation regarding the electromagnetic compatibility, the following standards were applied:
EN50082-1, IEC 801-2, IEC 801-3, IE C 801-4 EN50081-1, EN55022
D.N.S.FI. Regulatory Statement
Class 1 laser product (EN 60825: 1991) or Luokan 1 laserlaite Klass 1 laser apparat (EN 60825: 1991)
Additional remarks: VAROITUS - Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla
tavalla saattaa altistaa käyttäjän turyallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
Varning - Om apparaten används pä annat sätt än i denna bruksanvisning specificerats, kan användaren utsättas för osynlig lasersträlning, som överskrider gränsen för laserkläss 1.
According to EN 60825 sub-clause 6, regarding actions to be taken against dangerous radiation including copies of all warning labels and information about the laser components and radiation data such as wavelength, output power and pul se times.
User’s Guide
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Safety instructions
1. Follow all warnings and instructions marked on the product.
2.
DANGER:
3. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for cleaning.
4. Openings in the front panel and the back or bottom are provided for vent ilation.
To protect it from overheating, t hese openings must not be blocked or covered. This product should never be placed near or over a radiator or heat register, or in a built-in installation unl ess proper ventilation is provided.
5. A suitable power adapter must be obtained through the authorized dealer
or franchisee.
6. Never push objects of any kind into thi s product through cabinet slots as t hey
may touch dangerous voltage points or short cut parts that could result in a fire or electric shock. Never spill liquid of any kind on the product.
Invisible laser radiation when open. Avoid direct exposure to beam.
User’s Guide
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Table of Contents
OTICE ABOUT USING AN EXTERNAL
N
ATAIN THE DEVICE PERFORMANCE
M
REVENT FROM THE “BUFFER UNDERRUN” ERROR
P
ECOMMENDED SYSTEM CONFIGURATIONS
R
RODUCT DESCRIPTION
P
RONT VIEW
F
EAR VIEW
R
EFT VIEW
L
NSTALLATION
I
ARDWARE INSTALLATION
H CD
PERATION INSTRUCTIONS
O
OAD A
L
EMOVING A
R
AINTENANCE
M
MERGENCY EJECT
E
REQUENTLY ASKED QUESTION
F
ECHNICAL SUPPORTS
T
OW TO FIND THIS INFORMATION
H
...........................................................................................................4
.............................................................................................................5
..............................................................................................................5
.........................................................................................................6
WRITING SOFTWARE INSTALLATION
DISC
CD
CD
.........................................................................................................9
...........................................................................................4
.......................................................................................6
......................................................................................9
.....................................................................................................9
DISC
.............................................................................................9
.................................................................................................9
............................................................................................14
USB CD-R
........................................................................2
(FAQ).....................................................................10
..............................................................................14
EWRITER
.........................................2
....................................................2
...............................................................3
.....................................................................8
MS-DOS, Windows 95, Windows 98, and Windows NT are registered trademarks of Microsoft Corporation. Pentium is a registered trademark of Intel Corporation. Names of products mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective company. All specifications subject to change without notice.
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Notice About Using An External USB CD-Rewriter
Maintain The Device Performance
If you want to maintain the CD-Rewriters better performance, we recommend you connecting only one of the CD-Rewriter to your computer at a time. However, there is an extreme reduction in performance when two or more of fast USB devices (such as CD-ROM, CD-Writer, s canners, printers and hard drive) are used simultaneously.
NOTE: Please make sure your computer meets the system requirements
)
(or system configurations) shown on the box or on the next page of this manual.
Prevent From the “Buffer Underrun” error
What is a buffer underrun? An uninterrupted data flow to the CD-Recorder drive is needed when using mastering software lik e when the PC cannot consistently send the required data flow writing to the CD-Recorder. If a buffer underrun occurs during writing, your CD-R disc is unusable anymore. To understand how to prevent from the buffer underrun error, please refer to
to prevent Buffer underrun?”
on page E-11.
Easy CD Creator
. A buffer underrun occurs
What can I do
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Recommended System Configurations
The system requirement s listed below are recommended for ensuring consistent writing performance.
Operating system: Windows
RAM: 32 MB or larger.
CPU: Pentium 166 MHz or above
Hard disc drive: Minimum 50 MB of free space for i nstalling software. 750 MB free HD is needed when duplicating a CD through HD (10 MB free s pace for each minute of recorded music).
An available USB (Universal Seri al Bus) port.
98 or higher
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Product Description
Front View
1. Open/Close button:
2. Play/Skip button:
3. Disc In indicator:
4. Writing indicator:
5. Volume controller:
6. Headphones jack:
7. Emergency eject hole:
Indicators status
INDICATORS
WRITING DISC IN
Off Off Drive ready and no disc loaded. Off Blinking Green Power on or reading. Off Steady Green Disc loaded and ready to be accessed. Blinking Red Blinking Green Test before writing. Steady Red Blinking Green Writing.
Open and close for disc loading and removal. Play audio CD and skip one track forward if press again.
Lights up when data is being read from the disc; fl ashes during seek operation. Please refer to the chart below for detailed status desc ri pt i on. Lights up while data is being written to or erased from the disc. Please refer to the c hart below for detailed status description. Adjusts headphone volume l evel .
Attach to headphones or self -amplified speakers. Inserts a straightened paper clip to m anually eject the
tray.
STATUS DESCRIPTION
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Rear View
Power switch:
1.
USB interface connector:
2.
Power supply connector
3.
Left View
turns the CD-Rewriter on and off.
connects the CD-RW drive to the USB cable.
Power led:
1.
Users Manual
indicates the power supply status
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Installation
P
P
S
Hardware Installation
Installation procedure
1. Turn on your computer and enter the Windows 98SE/ 2000/ ME operating system.
2. Connect the AC transformer to the CD-Rewriter and the power outlet.
ower outlet
3. Turn on the power. And the power indicator should be on at this time.
Off On
4. Connect the CD-Rewriter to the PCs USB slot with a USB cable.
Step 1
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ower indicator
tep 2
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5. Once you finish the above steps, the s ystem will autom at ically detec t the presenc e
of the CD-Rewriter. Please finish the drivers installation according to the computers instruc tion (the driver software is on t he attached 1.44MB dis k). Aft er rebooting, the computer system will automatically recognize the CD-Rewriter. (Additional software programs, provided with the product, can be installed. For additional information on installing and using software and hardware, please refer to the products Instruction Manual as well as the User Manual enclosed in the CD-ROM.)
Note
If the New hardware help box does not show up after the CD-Rewriter is connected to the com puter, it is pos sible that the USB slot is not in order. Please reboot your computer and enter the main boards BIOS (Basic Input and Output System) to check whether the USB is disabled or not. If the US B is disabled, change the setting to enabled.
Note
Once you complete the installation of the USB driver, the computer will recognize the CD-Rewriter every time you
6. By using the vertical stand, you can place the CD-Rewriter in various ways to make the most use of your s pace.
connect the USB cable t o i t. User can start operating di rectly.
7. After finishing all the steps above, please de-install the produc t in t he reverse order of step 3 to 1.
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CD writing software installation
Before you start
Please understand that CD recording is a non-interruptible process . Therefore, a stable recording environment is a must. It is the best condition, if you have a HDD onl y for CD recording purpose. That is, in this HDD, only Windows 98SE or higher and the necessary software are installed, nothing else. Then the recording process will be smooth. However if an extra HDD is not available, you m i ght need to carry out the following steps to optimize your W i ndows CD rec ording process.
1. Close all resident programs including Anti-Virus, Screen Saver, System Agent, Power Management, etc. Turn off A ut o Insert Notific at i on. Further, maxim i zi ng and minimizing windows are not recomm ended either. If not, any operation of these applications will intrude the CD recording process and dam age your dis k.
2. Defragment your HDD before any CD recording. This is particularly important when you write files to CD from HDD. Defragmentat i on of HDD reallocates all the f i l es so that these relevant files are placed in the nearby clusters. This saves time and risks when Easy CD Creator is trying to search f or the files you want to record on CD.
3. It is not advisable that you have too many devices internally connected to the system. Heavy load carri ed by the system power supply may result in unstable power delivery to each of the internal devices thus causes system unsteadiness.
Installing CD writing software
1. Load the software CD in CD-ROM or your CD-ReWriter.
2. Follow the instructions shown on screen and proceed t o i nstallation.
3. Some program may require your system to be rebooted after installation. Follow the program's request to reboot your P C accordingly.
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Operation Instructions
Load a CD disc
Press the eject button on the CD-ReWriter front panel and the tray will eject automatically.
Put the CD disc in the t ray with t he l abel ed side up.
Press the eject butt on or slightly push on the front of t he tray to close the tray.
When a CD disc is loaded, you should be able to read files properly on the disc within a program.
Removing a CD disc
Press the eject butt on on the CD-ReWriter front panel .
Remove CD disc from the tray.
Press the eject butt on or slightly push on the front of t he tray to close the tray.
Maintenance
Typically, the CD-ReWriter needs no m aintenance or cleaning. Most problems will be prevented if you keep CD discs clean. Use lens-cleaning cloth to slightly wipe away dusts on disc surface and avoid scratching it.
Emergency Eject
If the tray does not eject automatically, you may manually pull out the tray. Follow these steps:
Switch off the power.
Insert a straightened paper clip into the emergency hole (please refer to the illustration in Front View). The tray will be partially ejected.
Gently pull out the tray.
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Frequently Asked Question (FAQ)
The following FAQs are the most c om m on problem s you m ay f ind during ins tal lati on or regular use. Please review these FAQs to have your problem solved. In case you do not find any items that answer your problem, please contact your dealer or technical support.
Q: The CD-ReWriter doesnt show up in My Computer or Explorer.
The following steps will assist you to get your drive to work as a CD-ROM:
If you cannot find CD-ReWriter in Explorer, restart your c omputer, or s hut it down and then turn it on again.
Make sure the computer is plugged in and that each device has power. To check if the CD-ReWriter receives power properly, you can check the power indicator or test it by pressing eject button to see if the tray opens and cl oses.
Disconnect and then reconnec t the CD-Rewriters power cable. This might fix a faulty connection.
Disconnect and then reconnect the USB cable.
Q: Not sure which drive letter was assigned to the CD-ReWriter.
The CD-ReWriter will have an icon, just like a CD-ROM drive. You can easily see which icon is CD-ReWri ter by double-click ing My Computer icon, then right -click CD drive’s icon, and selecting Eject. The t ray of s elected drive will open.
Q: The CD-ReWriter has problem in reading CD di sc.
There are several ways to solve this problem as follows:
The CD disc in the tray may be loaded upside-down, or a little off-center. Try re-loading the CD disc with its l abel side up.
After loading a CD disc, it will take a mom ent to let the CD-ReWriter read the disc information. When the indicator on the front panel stops flashing and stays green, it is ready for access.
If the disc you just loaded is a blank CD disc, try it later after copying some information to the CD.
Q: Error message when double-clicking on the CD-ReWriter icon.
If there is no CD in the CD-ReWriter, load a CD disc and try again.
After loading a CD disc, you need to wait for a short moment to let the CD-ReWriter read the disc information and ready f or further acces s. The CD-ReW riter is ready when the light stops flashing and stays green.
The CD disc in the tray may be loaded upside-down, or a little off-center. Try re-loading the CD disc with its l abel side up.
If the disc you just loaded is a blank CD disc, try it later after copying some information to the CD.
Q: What are possible causes of buffer underrun
Hard Disk
Extremely fragmented hard drive.
Not enough space in temporary directory.
Hard disk compression may cause buffer underruns. We do not recommend writing from a compress ed hard di sk or disk partition.
"Dumb" thermal re-c al i bration (only on very old hard drives).
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Other Hardware
Spin-down of CD-ROM drives you're copying data or audio from .
Slow source devices.
Source devices that transfer data in bursts.
Incorrect recorder controll e r settings.
Inability of the devices to sync properly.
Overall system conf i gurat i on.
Computer is unable to allow data trans fer fast enough.
Setting hard drives read ahead optimization to "none" may cure buffer underruns in some cases. (Go to the Start menu | Settings | Control Panel | System | Performance | Advanced Settings/ File System | Hard Disk and set " Read-ahead optimization" to "None. " )
Networks
Recording across the network (a network may be too slow to m aintain adequate throughput speed).
Files to Be Recorded
Recording many small files.
Damaged source files (dat a l oss).
Trying to record files in use by the system or other applic ations.
Other
Copying from a CD that is s cratched, dirty, or dam aged.
Recorder malfunction
Q: What can I do to prevent Buffer underrun?
You can try the following procedures t o prevent buffer underrun:
Use a faster hard drive and defragment your hard dri ve at l east once a week.
Do not record across a network. Copy the desired files to your local hard dri ve.
If your source hard disk is more than five years old, make sure it does smart thermal re-calibration.
It may be necessary to write audio at slower speeds than those you can achieve for data, since writing CD-DA audio requires streaming more bi ts per second to the recorder.
Record in lower speed – it takes l inger t im e to em pt y the buf fer when recordi ng at lower speed.
Keep the CDs, the recorder, and your s ource CD-ROM drive free of dust.
Close all other application programs.
Disable the screen saver and anti -vi rus programs.
PC power management makes PC slower and thus it may result in buffer underrun. Disable the power management or delay t he power savi ng t i me.
Keep your CD-R/CD-RW cool . Sometimes t he drive fails when they overheat.
Your system must fulfill the minimum configuration of your C D-recor ding M astering software.
Do not try to copy empty di rect ories , zero byt e fi les , or f iles that m ay be in us e by the system at the t i me of recording.
If your data includes more than 10,000 very small files, create a disc image first, or record at a slower speed.
The temporary directory should always have space free at least t wice the size of the largest file you are recording.
Try a different brand of recordable disc.
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Q: Cannot directly copy from one CD to another.
Some CD-ROM disc will not allow direct copying to the CD-ReWriter or are not capable of digital audio extraction.
You need to have a supported CD-ROM drive to use as your source.
Some CD discs may have copy protections or other features that do not allow a CD-to-CD copy.
Q: Poor audio quality.
Make sure the audio cable is connec ted completel y between the sound card and CD-ReWriter or CD-ROM.
Make sure that you do not have any sound-muting feature turned on by way of the monitor or software.
Try listening to the wave files (.WAV) on your hard drive to see if they sounded poor before you copy them to CD.
Q: Unable to see a second session reading from a CD-ROM drive.
Eject the CD and re-load it.
Refresh the screen. Selec t t he My Comput er ic on in Windows Explorer and press F5.
Make sure if your CD-ROM drive reads CD-RW discs. CD-RW discs can only be used in CD-ReWriter or newer MultiRead CD-ROM.
For Windows 3.x users: If some ot her programs create the CD di sc, please verify you are using version 2.23 of the MSCDEX.EXE file. First, restart your PC and when you see Starting MS-DOS…” on your monitor, press F8. Each line in your CONFIG.SYS and AUTOEXEC.BAT files will load one at a time. Press “Y” until you see a line containing “MSCDEX.EXE”, then press “Y” and you will see the version number displayed on monitor. The number shall be 2.23 or greater. In case you cannot find this file, you can download it from Microsoft's FTP site: ftp://ftp.microsoft.com/Softlib/MSFILES/MSCD223.EXE
. That is a self-extracted
ZIP file. Please run it to retrieve MSCDEX.EXE file.
See if the CD-ReWri ter or ot her CD-ROM drives can read t he CD dis c properly. I f so, then the problem is probably with the CD-ROM drive. Contact the manufacturer of the drive for updated drivers or patch f i l es.
Q: Unable to see the CD label or all files on the CD wi thin Windows Explorer.
Refresh the screen. Selec t My Computer icon in Windows Explorer and press F5.
Q: Applications cannot locate the CD in CD-ReWriter.
Some programs only locate the first logical drive letter assigned to a CD-ROM or a CD-ReWriter drive. For example, if your CD-ROM drive is assigned to drive D and CD-ReWriter is assi gned t o drive E, the program locates drive D only and will not locate drive E. Thus you need to reassign drive letters to both your CD-ROM and CD-ReWriter drives in case you need to run the program i n CD-ReWriter.
Windows: right-click My Computer icon. Click Properties item, open Device Manager and double-click CD-ROM drive, then clic k Set ting tab. Under Reserved
after
drive letters, select the drive letter
the existing letter (for both start and end
drive letter) and click OK. Then double-click CD-ReW riter icon, then cl ick S etting
before
tab. Under Reserved drive letters, select the drive letter click OK.
current one and
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Q: Can I use hard drive compression software?
It is not recomm ended to use hard drive compression sof tware when CD-ReWriter is installed. CD-R and CD-RW writing program may c heck f ree space t o est imat e needed space. However, due to the hard drive compres sion softwares compression ratio may vary from time to time. The actual free space avai lable may not be enough for disc copying.
Q: To maintain optimal writing performance
Regularly run disc de-fragmentat ion and scanni ng programs on your hard drive (pleas e refer to your Windows m anual f or detail ed information). Doing t his i m proves t he ac ces s time to the hard drive, and thus ensures writing in higher performance.
Finally, these are only GENERAL rules and not necessary to apply to any combination of CD-ROM drives, HDD and motherboards. A few trials on different configurat ions bef ore recording are recommended. Also, try out different CD-R media before you proceed to make volumes duplication as you may figure out which brand of CD-R media originat es smoother recording and easier access . As long as you f ind the bes t CD rec ording w ay, stick to it. Have a nice recording time.
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Technical Supports
In case you cannot solve the problems by FAQs, contact customer support. Please have the following information ready before you call or email us. It is also helpful to write down any error messages you received.
Information In your computer
CD-ReWriter firmware version Drive serial number Computer or motherboard brand/model CPU type and speed RAM size BIOS, if any IDE – Primary/Master IDE – Primary/Slave IDE – Secondary/Master IDE – Secondary/Slave VGA card type, if any. Sound Card Operating System and version
How to find this information
CD-ReWriter firmware version
In Windows 98SE or higher: Right-click My Com puter icon, then selec t Properti es, c lick Device Manager tab. Double-click CD-ROM item and double-click Select Properties and cl i ck Setting tab. Firmware version is displayed within Setti ng tab.
Example: Firmware revision: A.AW
CD-ReWriter serial number
Serial number is printed on a label affixed on bottom of the CD-ReWriter.
Computer or motherboard brand/model
The computer brand and model appear on the front of your computer system. Or you may find it in the manuals come with your system. The motherboard brand and model can be found when you remove the housing or casing, or on the packing box.
Example: XYZ TX586-3.
CPU type and speed
This information typic ally c an be found i n your c om puters manual or in boot-up sc reen.
Example: Pentium MMX 166, or A M D K 6-200.
Operating system and RAM size
In Windows 98 or higher: Right -click My Computer icon. Then select General tab and both operating system vers ion and RAM size are shown there.
Example: 4.10.1998, 64.0 MB RAM.
ATAPI CD-R/RW
.
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