CP6501K/CP8601K
Interactive Flat Panel
User Manual
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or
implied, with respect to the contents of this document. BenQ Corporation reserves the
right to revise this publication and to make changes from time to time in the contents
thereof without obligation to notify any person of such revision or changes.
Copyright
Copyright 2020 BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into
any language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission
of BenQ Corporation.
Product support 3
Product support
This document aims to provide the most updated and accurate information to
customers, and thus all contents may be modified from time to time without prior
notice. Please visit the website for the latest version of this document and other product
information. Available files vary by model.
1. Make sure your computer is connected to the Internet.
2. Visit the local website from www.BenQ.com. The website layout and content may
vary by region/country.
- User manual and related document: www.BenQ.com > Business > SUPPORT >
Downloads > model name > User Manual
- (EU only) Dismantled information: Available on the user manual download page.
This document is provided based on Regulation (EU) 2019/2021 to repair or
recycle your product. Always contact the local customer service for servicing
within the warranty period. If you wish to repair an out-of-warranty product, you
are recommended to go to a qualified service personnel and obtain repair parts
from BenQ to ensure compatibility. Do not disassemble the product unless you are
aware of the consequences. If you cannot find the dismantled information on your
product, contact the local customer service for assistance.
Table of Contents4
Table of Contents
Product support................................................................... 3
Safety warnings and precautions...................................... 6
Important safety instructions............................................ 7
Notes on this display ..................................................................... 7
Notes on the LCD panel of this display .................................... 7
Safety notice for remote control ................................................ 8
Battery safety notice ...................................................................... 8
BenQ ecoFACTS ............................................................................ 9
Package contents ............................................................... 10
Setting up the display........................................................ 11
Mounting the display .................................................................... 11
Portrait function............................................................................ 13
Using the camera cover................................................... 17
Installing the pen holder .................................................. 18
Parts of the display and their functions........................ 20
Front panel ..................................................................................... 20
Input/output terminals................................................................. 21
Remote control............................................................................. 23
Using the remote control ........................................................... 24
Using the active pen ..................................................................... 26
Connection ......................................................................... 31
Connecting the VGA input......................................................... 31
Connecting the touch module................................................... 31
Connecting the digital inputs...................................................... 32
Connecting the video output..................................................... 33
Connecting to serial port ........................................................... 34
Connecting power........................................................................ 35
Basic operations................................................................. 36
Turning the display on or off...................................................... 36
Initial setup ..................................................................................... 37
OSD Setting ................................................................................... 37
Switching input signals.................................................................. 42
Downloading software................................................................. 43
Table of Contents 5
Setting up the Internet connection .......................................... 43
Updating software ........................................................................ 45
Adjusting audio volume level ..................................................... 45
Important instructions for using the touch screen............... 50
Menu operations................................................................ 51
One touch menu operation ....................................................... 51
Settings menu ................................................................................ 51
System settings.............................................................................. 60
Android system interface................................................. 67
Main interface................................................................................ 67
Meeting Room 365....................................................................... 72
APPS...................................................................................... 80
BenQ Suggests ........................................................................ 80
InstaShare................................................................................... 81
InstaShare 2 ............................................................................... 83
InstaQPrint.................................................................................. 86
WPS Office.................................................................................. 87
Email.............................................................................................. 89
Side Tool Bar............................................................................. 90
Collaboration+ .......................................................................... 91
Blizz.............................................................................................. 106
Saffi .............................................................................................. 107
Product information....................................................... 109
Specifications ............................................................................... 109
Dimensions (CP6501K)............................................................. 111
Dimensions (CP8601K)............................................................. 112
Supported input signal resolution........................................... 113
Troubleshooting .............................................................. 115
1/27/21
Safety warnings and precautions6
Safety warnings and precautions
THIS EQUIPMENT MUST BE
GROUNDED
To ensure safe operation, the three-pin
plug must be inserted only into a
standard three-pin power outlet which
is effectively grounded through normal
The lightning flash with arrowhead
symbol, within an equilateral triangle, is
intended to alert the user to the
presence of uninsulated “dangerous
voltage” within the product's enclosure
that may be of sufficient magnitude to
constitute a risk of electric shock to
persons.
The exclamation point within an
equilateral triangle is intended to alert
the user to the presence of important
operating and maintenance (servicing)
instructions in the literature
accompanying the appliance.
• The mains plug of the power supply cord shall remain readily operable. The AC
receptacle (mains socket outlet) shall be installed near the equipment and shall be easily
accessible. To completely disconnect this equipment from the AC mains, disconnect the
power cord plug from the AC receptacle.
• Do not place this display on an uneven, sloping or unstable surface (such as a trolley)
where it may fall and cause damage to itself or others.
• Do not place this display near water, like a spa or pool, or in a position which will allow
the splashing or spraying of water onto the display, like in front of an open window
where rain water may enter.
• Do not install this display in a confined space without proper ventilation and air
circulation, such as in a closed cabinet. Allow proper space around the display for
dissipating heat inside. Do not block any openings and vents on the display. Overheating
may result in hazards and electric shock.
• Installation of this display should only be performed by a qualified technician. Failure to
install this display properly may cause injuries and damages to the personnels and the
display itself. Check the installation regularly and maintain the display periodically to
ensure the best working condition.
• Use only the accessories approved or recommended by the manufacturer to mount this
display. Using wrong or unsuitable accessories may cause the display to fall and result in
serious personal injuries. Make sure that the surface and fixing points are strong enough
to sustain the weight of the display.
• To reduce the risk of electric shock, do not remove covers. No user serviceable parts
inside. Refer servicing to qualified service personnel.
• To prevent personal injuries, mounting the display or installing desktop stands is
required before use.
household wiring. Extension cords
used with the equipment must have
three cores and be correctly wired to
provide connection to the ground.
Wrongly wired extension cords are a
major cause of fatalities.
The fact that the equipment operates
satisfactorily does not imply that the
power outlet is grounded or that the
installation is completely safe. For your
safety, if you are in any doubt about
the effective grounding of the power
outlet, please consult a qualified
electrician.
Important safety instructions 7
Important safety instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide blade or the third prong are
provided for your safety. If the provided plug does not fit into your outlet, consult an
electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long
periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or has
been dropped.
Notes on this display
• To prevent the risk of physical injuries, do not attempt to lift the display alone.
• Make sure you have four or more people available to help lift or a flat cart to transport
the display to its final location.
• Keep the display horizontal as much as possible.
• Clear a floor space before unpacking.
• This display is not for individual use.
Notes on the LCD panel of this display
• The Liquid Crystal Display (LCD) panel of this display has a very thin protective layer of
glass which is liable to marking or scratching, and cracking if struck or pressured. The
liquid crystal substrate is also liable to damage under excessive force or extreme
temperatures. Please handle with care.
• The response time and brightness of the LCD panel may vary with the ambient
temperature.
Important safety instructions8
• Avoid placing the display in direct sun or where direct sun or spot lighting will shine
onto the LCD panel, as the heat may damage the panel and the external casing of the
display, and the bright light will make viewing the display more difficult than necessary.
• The LCD panel consists of individual pixels to display images and is manufactured
according to the design specifications. While 99.9% of these pixels work normally,
0.01% of the pixels may remain constantly lit (in red, blue or green) or unlit. This is a
technical limitation of the LCD technology and is not a defect.
• LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are
also susceptible to 'screen burn-in' or 'image retention' which can be found on the
screen as visible fixed lines and shades. To avoid such damage to the screen, avoid
displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive
text or icons) for more than 30 minutes. Change the aspect ratio from time to time. Fill
the entire screen with the image and eliminate the black bars whenever possible. Avoid
displaying images in 16:9 aspect ratio over a long period of time, otherwise there may
be visible burn marks on the screen as two vertical lines.
Note: Under certain circumstances, condensation may occur on the inner side of the
cover glass, it's a natural phenomenon and will not affect the operation of the display.
This condensation will usually disappear after around 2 hours of normal operation.
• CP series does not offer image retention function, for more information, please refer to
installation guide. If a still image is required for a display, it is recommended to enable
Pixel shift. See More settings on page 55 for more information.
• CP series does not support portrait use; portrait use may cause display damage. BenQ
warranty will not cover faulty usage.
Safety notice for remote control
• Do not put the remote control in the direct heat, humidity, and avoid fire.
• Do not drop the remote control.
• Do not expose the remote control to water or moisture. Failure to do so could result
in malfunction.
• Confirm there is no object between the remote control and the remote sensor of the
product.
• When the remote control will not be used for an extended period, remove the
batteries.
Battery safety notice
The use of the wrong type of batteries may cause chemical leaks or explosion. Please
note the following:
• Always ensure that the batteries are inserted with the positive and negative terminals in
the correct direction as shown in the battery compartment.
• Different types of batteries have different characteristics. Do not mix different types.
• Do not mix old and new batteries. Mixing old and new batteries will shorten battery life
or cause chemical leaks from the old batteries.
• When batteries fail to function, replace them immediately.
• Chemicals which leak from batteries may cause skin irritation. If any chemical matter
seeps out of the batteries, wipe it up immediately using a dry cloth, and replace the
batteries as soon as possible.
Important safety instructions 9
• Due to varying storage conditions, the battery life for the batteries included with your
product may be shortened. Replace them within 3 months or as soon as you can after
initial use.
• There may be local restrictions on the disposal or recycling of batteries. Consult your
local regulations or waste disposal provider.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of
its aspiration to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate
vision with the ultimate goal to achieve a low-carbon society. Besides meeting
international regulatory requirement and standards pertaining to environmental
management, BenQ has spared no efforts in pushing our initiatives further to incorporate
life cycle design in the aspects of material selection, manufacturing, packaging,
transportation, using and disposal of the products. BenQ ecoFACTS label lists key ecofriendly design highlights of each product, hoping to ensure that consumers make
informed green choices at purchase. Check out BenQ's CSR Website at http://
csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
Package contents10
Package contents
Open the sales package and check the contents. If any item is missing or damaged, please
contact your dealer immediately.
LCD display
Power cord (By
Region)
VGA cable x 1
2.4GHz remote
control
HDMI cable x 1 USB cable x 1 AAA battery x 2 Active pen x 2
Sensor box x 1 Wall mount Quick start guide
Pen holder
installation guide
Pen holder set Camera cover
• The type of power cord supplied may differ from that illustrated depending on your region of
purchase.
• Before discarding the package, check that you haven't left any accessories inside the box.
• Dispose of packaging materials wisely. You can recycle the cardboard carton. Consider storing
the package (if possible) for future transport of the display.
• Do not leave plastic bags within reach of young children or babies.
Setting up the display 11
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CP6501K
*Screw type: M8*25L
CP8601K
*Screw type: M8*25L
Thickness of
the wall
mounting
bracket
25 mm
(0.39")
LCD display
Setting up the display
Mounting the display
You can install the display on a vertical surface with a suitable wall mounting bracket or
on a horizontal surface with the optional desktop stands. Please pay attention to the
following notes during installation:
• This display should be installed by at least two adult persons. Attempting to install this
display by only one person may result in danger and injuries.
• Refer the installation to qualified technicians. Improper installation may cause the
display to fall or malfunction.
• The portrait function is for CP6501K only. To use the portrait function, the display
should be used with TTY21 trolley or TMY21 wall mount which should be purchased
separately. Read Portrait function on page 13 for more information.
Installing the display on a wall
1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface.
Make sure that the size of the cloth is larger than the display.
2. Gently lay the display on the cloth with the LCD screen facing down.
3. Remove the desktop stands from the display if installed.
4. Identify the wall mounting screw holes on the back of the display as shown in the
illustration.
5. Install the wall mounting bracket on
the display and attach the display to
the wall according to the mounting
bracket’s instructions. The length of
the screw should exceed the
thickness of the wall mounting
bracket by at least 25 mm. Make sure
that all screws are tightened and
secured properly. (Recommended
torque: 470 - 635N•cm). The
mounting means should be strong
enough to bear the weight of the
display.
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Setting up the display12
10mm
(0.39")
• To maintain proper ventilation, keep at least 10 mm of
clear space from the back cover of the display to the
wall.
• Please consult a professional technician for wall mount
installations. The manufacturer accepts no liability for
installations not performed by a professional technician.
Setting up the display 13
Portrait function
After turning the device 90° clockwise, it will automatically enter EZWrite. Please be
noted that the device can only be turned in a clockwise direction.
Only EZWrite supports the portrait of full screen, while other input sources support the
portrait of 16:9.
Drag the OSD menu up from the bottom-center of the screen, as shown below, to
enter the OSD menu.
Setting up the display14
Entering Duo OS
1. Tap to open Duo OS.
2. The sidebar in portrait orientation only supports three functions:
- is for switching input source.
- There are three window sizes: Small Middle Large .
- is for capturing the current screen image.
3. If you need to further operate the Duo OS system, an external keyboard and mouse
are required because there is no touch function in Duo OS under portrait mode.
For full functions of Duo OS, switch the screen orientation to landscape mode. For
more information, refer to Duo OS on page 93.
Logging in the AMS account
1. Tap to log in the AMS account.
2. Fill in the username and password, then press Login.
Setting up the display 15
Setting up the display16
3. Tap to log out the AMS account.
Using the camera cover 17
Using the camera cover
1. Place the camera cover directly on the camera lens on the display. The camera cover
is made of magnet that can attach to the display.
2. To use the camera lens again, just move the camera cover to the side.
Installing the pen holder18
Installing the pen holder
1. Assemble the pen holder.
- Remove the protective film from the adhesive on the cover.
- Attach the pen holder to the cover.
2. Attach the bracket.
- Remove the screw.
- Align the bracket with the hole, then attach the screw.
- Verify that the bracket is secure.
3. Attach the pen holder.
- Connect the USB cable to the USB 3.0 port.
Installing the pen holder 19
- Attach the pen holder magnet to the bracket.
Parts of the display and their functions20
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8
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45678
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10
Parts of the display and their functions
Front panel
No. Name Description
Used to isolate the power supply from the system.
• When the switch is set to ON (I), the system will
Power Switch
Power-in Connects with the supplied power cord.
CO2 Sensor
Light Sensor To detect if a source of light moves toward the sensor’s range.
Motion Sensor
NFC Function NFC Sensor: NFC reader & writer.
Remote Control
Signal Receiver
Power Indicator
Built-in Camera Camera for video conferences.
Built-in Array Mic Microphone for video conferencing or recording.
automatically enter standby mode.
• When the switch is set to OFF (O), this will completely cut
off the power supply.
Measures the increments between ppm levels. The baseline of
the measurement may shift over time.
Detects human body and trigger the eye care protection
mechanism.
Receives remote control IR signals. Do not obstruct the
receiver.
Shows power state.
• Power on: Blue light
• Power off: Red light
Parts of the display and their functions 21
123
4
56789
10
11
12
Input/output terminals
15
16
8
7
No. Name Description
2.0 Connects the dongle to pair with the remote control.
LAN 10/100/1000 LAN interface, connecting RJ45 terminals.
Connects to an external audio device (such as a speaker, stereo
AUDIO OUT
system, or headphone) to output the audio that is supplied by the
video source.
RS232 Serial interface, used for mutual transfer of data between devices.
SPDIF
Connects the SPDIF cable from external devices to the display for
audio in.
• AUDIO IN: Receives audio signals from an external device.
AUDIO IN/MIC IN
• MIC IN: Connects to a microphone (integrated amplifier with
power).
VGA
Power
Receives analog RGB signals from an external device (such as a
computer).
Press to turn the display on or off.
2.0 Accesses multimedia files on USB drives directly.
2.0 Accesses multimedia files on USB drives directly.
HDMI OUT
Connects to display devices with an HDMI input (HDMI 1, HDMI
2, HDMI 3, or OPS input).
3.0 Accesses multimedia files on USB drives directly.
17
18
19
20
Parts of the display and their functions22
13
14
15
161718
19
20
3.0/1.5A Accesses multimedia files on USB drives directly.
3.0 Accesses multimedia files on USB drives directly.
External computer touch signal input. When connecting external
computer, besides connecting external computer VGA and audio
signals, external computer's USB port needs to be connected to
TOUCH 1
the corresponding group. Under the condition that driver is
installed, external computer can be touch controlled through the
equipment (touch function is effective in VGA and HDMI channel
by default).
HDMI IN 1 Receives HDMI signals from an external device.
HDMI IN 2 Receives HDMI signals from an external device.
HDMI IN 3 Receives HDMI signals from an external device.
TOUCH 2 See TOUCH 1.
2.0 Unscrews the cover and accesses a specific Wi-Fi dongle.
• USB2.0= 5V 500mA / USB3.0= 5V 900mA
• : Direct Current / DC
• : Alternating Current /AC
• The maximum length for the cables to be used with the USB slots are 5m (USB 2.0) and 3m
(USB 3.0).
Parts of the display and their functions 23
OK
3
1
7
8
12
14
5
2
6
4
10
13
11
15
9
16
17
1
23456
7
8
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111213
14
151617
Remote control
Direction key. Press for left selection.
Press to proceed.
Direction key. Press for right selection.
Direction key. Press for downward selection.
Android system main screen button.
Return key.
Voice command key. Press to activate Saffi (BenQ
Voice Assistant), hold the button for two seconds,
then say the command you can use. Release the
button until you finish the command.
Turn the display on or off.
Pointer key. Press to activate the spotlight
or pointer function and following the
instruction on the screen.
Press to open SwitchQ, a task switcher to
switch between recent apps and input
sources.
Press to open or close the OSD menu.
Direction key. Press for upward selection.
Speak directly to the microphone built into the top
portion of the remote control. Position the
microphone closer to your mouth or speak in a loud
and clear voice.
Volume up/down.
Freeze screen.
One key for blank screen.
Microphone.
The enclosed dongle to pair with the remote
control. Read Remote control important notice on
page 24 for more information.
Parts of the display and their functions24
Dongle
Remote control important notice
1. This remote control applies only to a specific models and/or operating systems. Contact your reseller if any question.
2. The function keys can work only when the enclosed dongle is inserted to the BenQ
IFP.
3. The remote control and the enclosed dongle have been paired in default.
Using the remote control
Installing remote control batteries
1. Open the remote control battery compartment cover.
2. Insert the supplied batteries ensuring that
the positive and negative marked battery
terminals match the (+) and (-) marks in the
battery compartment.
The supplied batteries are provided for your
convenience so that you can operate the display
straight away. You should replace them as soon as
possible.
3. Refit the battery compartment cover.
Parts of the display and their functions 25
Dongle
Using the BenQ IFP by remote control
1. Insert the enclosed dongle into BenQ IFP’s USB port.
2. You can activate functions on the screen once the remote control is connected to
its enclosed dongle as a receiver.
3. For detailed function of each button, please refer to Remote control on page 23.
Pairing the remote control and the enclosed dongle
If you are experiencing issues using the function key on the remote control, please follow
the steps and pair again the remote control to resolve the issue:
1. Insert the enclosed dongle to IFP’s USB port and place the remote control near it.
2. Press the and at the same time, and the indicator light starts flashing.
3. The pairing is completed once the indicator stops flashing.
Remote control usage tips
• To power on/off the display, aim the top front of the remote control directly at the
display’s remote control sensor window when you press the buttons.
• Avoid getting the remote control wet or store it in humid environments (like
bathrooms).
• If the display’s remote control sensor window is exposed to direct sunlight or strong
light, the remote control may not operate properly. In this situation, change the light
source, readjust the angle of the display, or operate the remote control from a location
closer to display’s remote control sensor window.
Parts of the display and their functions26
12345
6
1
33
2
44
1
Using the active pen
Product Function
1. Active pen
No. Name
Eraser
Previous page
Indicator light
Next page
Function button
Pen nib
1
2
3
4
5
6
2. Charger
For Function button:
• Short press: floating tool
• Long press: red dot
No. Name
Magnet
Parts of the display and their functions 27
234
Spring
Battery
USB cable
Indicator light
Wireless charging port
Pull out the pen tail
Shake the pen tail from side to side in the direction indicated by the arrow at the same
time, then slowly pull out the pen tail.
Battery installation
The active pen is powered by a chargeable lithium battery. Insert the battery correctly
according to the direction shown below.
Please use the original lithium battery of this product. Otherwise it may lead to product
malfunction or safety issues.
Parts of the display and their functions28
pen nib
pen nib
Pull out
Install
Long press
“Previous page”
button and
“Function button”
at the same
time.
Pairing
Pen nib installation
1. Pull out the old pen nib with force in the direction shown below.
2. Install the new pen nib in the direction shown until the pen nib cannot continue to
press down.
Pairing & unpairing
1. Pairing
• Pairing succeeded: Insert the USB receiver into the interactive flat panel for 1 minute,
• Pairing failed: If the white light and orange light flash alternately over 30 seconds, the
and long press “Previous page” button and “Function button” of the active pen at the
same time. The indicator light flashes in white and orange alternately until the indicator
lights flicker in orange five times in a row.
active pen pairing fails. Please repair it.
Parts of the display and their functions 29
Unpairing
Press “Next
page” button
and “Function
button” at the
same time.
2. Unpairing
Charging
The active pen can be wirelessly charged by inserting it into the charger that is connected
to the interactive flat panel.
Indicator Light
Pairing failure
Pairing success
Press “Previous
page”, “Next
page” or
“Function
button”
Low power
Charging
Fully charged
Abnormal
Charging
Active pen
Charger Light off
Active pen Orange light flash 5 times continuously.
Charger Light off
Active pen
Charger Light off
Active pen Orange light keeps flashing.
Charger Light off
Active pen
Charger White breathing light flash
Active pen Light off
Charger White light on.
Active pen Light off
Charger Light off
White light and orange light flash alternately over
30 seconds.
Press the button to turn on the white light, release
the button to turn off the white light.
During the charging process, orange light will
keep flashing if the power of the active pen is low,
otherwise, the light will go off.
Parts of the display and their functions30
RF & Power
Frequency Range 2402 to 2480 MHz
Output Power (Max.) 1.59 dBm
Rating 4.2Vdc 250mA
Go to Active pen setting on page 56 for more information.
Connection 31
D-Sub (15-pin)
cable
Audio
cable
HDMI
cable
USB cable
Computer
Connection
Connecting the VGA input
1. Connect the VGA jack on the display to the VGA output jack on a computer using a
D-Sub (15-pin) cable.
2. Connect the computer’s audio output jack to the AUDIO IN/MIC IN jack on the
display with a suitable audio cable.
Connecting the touch module
Connect the TOUCH (type B) jack on the display to the USB port of a computer using
the supplied USB cable. The touch module of the display supports easy Plug-and-Play
operation. There is no need to install additional drivers on the computer.
• Avoid blocking the touch screen frame (where sensors are located) when initiating the touch
module.
• It is highly recommended that you connect the display to the PC or laptop directly. Avoid
connecting the display to a face plate device which may cause failures in touch operations.
• If any ghost image occurs, please try to un-plug and then re-plug all USB cables. If the failure
image still exists, use another USB type B to A cable.
• TOUCH 2 port must be connected with HDMI IN 3 or VGA.
Connection32
HDMI cable
DVD pl ayer
Computer
Connecting the digital inputs
1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD
player) to the HDMI input jack on the display using an HDMI cable.
2. To view images from this input, press on the remote control to switch to the
respective input source.
• The applicable cable is not supplied and should be purchased separately.
• The display provides a selection for the dual-monitor mode.
• TOUCH 1 port must be connected with HDMI IN 1 or HDMI IN 2.
Connection 33
HDMI OUT
Projector
Connecting the video output
For computer:
1. Use HDMI cable to connect from HDMI OUT to the respective jacks of the devices.
2. Plug in power cord, and switch power on.
3. Press
on the remote control to turn on the display.
Connection34
RS-232C
cable
Computer
Connecting to serial port
Directly connect the computer to RS232 ports on the input/output terminals.
• The applicable cable is not supplied and should be purchased separately.
• This connection is applicable to straight-through RS-232C cable only.
• After using serial port line to connect central control equipment and machine, certain function
of the machine can be controlled via central control equipment, such as: machine on/off, and
adjustment of sound volume, etc.
Connection 35
Connecting power
Plug one end of the power cord into the Power jack on the display and the other end
into an appropriate power outlet (if the outlet is switched, turn on the switch).
• The supplied power cord is suitable for use with 100-240V AC power only.
• The power cord and outlet illustrated may differ from the ones used in your region.
• Only use an appropriate power cord for your region. Never use a power cord which appears
damaged or frayed, or change the plug type on the power cord.
• Be aware of the power loading when you use extension cords or multiple outlet power boards.
• There are no user serviceable parts in this display. Never unscrew or remove any covers.
There are dangerous voltages inside the display. Turn off the power and unplug the power cord
if you intend to move the display.
• The illustration is for your reference only.
Basic operations36
Power
Switch
OK
IR Receiver
Power
Button
Basic operations
Turning the display on or off
1. Be sure to follow the instruction of Connecting power on page 35.
2. Before turning on the display, make sure the Power switch is set to ON. The system
will enter standby mode.
• To turn on the display, press the Power button on the control panel or on the
remote control.
• To turn off the display, press the Powe r button on the control panel or on the
remote control. The system will automatically enter standby mode.
• To turn on the display, press the ON/OFF
button on the control panel or on the
remote control.
• To turn off the display, press the ON/OFF
button on the control panel or on the
remote control. The system will
automatically enter standby mode.
The display’s standby mode still consumes power. To completely cut off power supply, set the
Power switch to OFF (O) and then disconnect the power cord from the power outlet.
Basic operations 37
Initial setup
After you have connected the display to the power, you are ready to power on the
display. The first time you power on the display, you will be guided through a series of
setup screens. Follow the on-screen instructions or the steps below to start up your
display and complete the initial setup.
1. Turn on the display. Wait for the display to boot up with the BenQ screen. This may
take a moment.
2. Tap Next on the screen to begin. Follow the on-screen instructions to set up the
language, date and time, and network. Or your can skip some of these steps and
complete the setup later.
OSD Setting
Under General, you can select a desired input source and adjust backlight. Refer to
Input settings on page 51 for more information.
Basic operations38
Account Information
Three types of accounts are provided: Guest, Admin, and Multiple users.
Guest
It's for public use under Guest account. You are able to change the headshot, wallpaper,
volume and brightness.
Admin
Log in as Admin. Under Personal settings, you can change the headshot, wallpaper, and
password. You can also enable AMS service, set Available offline accounts, and
check Device information.
• You can also log in as Admin with your mobile phone by scanning the QR code.
Basic operations 39
• Fill in the name and password, then press Login on your mobile phone.
Multiple users
To access your personal account, you have to ask the administrator to activate AMS
service first and create your account through IAM service. Refer to User Management
on page 40 for more information.
Basic operations40
User Management
To add a new user, please contact your IT manager to create your account through
BENQ IAM web service.
Creating a new account
1. As the administrator, log in and choose IAM.
2. Click Create New Account to continue.
Basic operations 41
3. Fill in the following fields and click Submit to create a new account.
Basic operations42
Switching input signals
To select an input signal, do either one of the following:
• Press on the remote control.
• Press the Menu button on the front panel.
• Drag the OSD menu up from the bottom-center of the screen.
• Press More to access Picture settings under other input sources. Refer to Picture
settings on page 54 for more information.
• The users can enable the Eye-Care on the OSD menu.
Eye-Care solutions
Blue light with wavelengths under 455 nm could affect vision and age the eyes. Eye-Care
solution is designed for eyesight protection: the display provides proprietary eye-care
technology with zero-flicker performance and ultra-low blue light emission, preventing
eyestrain, eye fatigue and macular degeneration caused by extended sessions in front of a
display. In addition, advanced anti-glare screen treatment minimizes distracting reflections
and glare for optimal productivity and comfort.
Suggestions for long-term use of the display:
• Rest your eyes for 10 minutes after 30 minutes of continuous use.
• For every 20 minutes of display viewing, look into the distance for 20 seconds.
• When your eyes get sore and strained, close your eyes for a minute and then roll your eyes in
all directions.
To activate the smart eye care solution:
• Enable the Eye Care function under General.
• Go to Device > Display > Eye care option.
Menu Description
Standard Set as default value once Eye-Care function is enabled.
On-body detection Activate the PIR motion sensor to detect human body and trigger
the eye care protection mechanism.
Auto brightness Panel backlight will be adjusted automatically according to the
ambient light.
Basic operations 43
Downloading software
BenQ may periodically release software updates that may add functions or applications
associated with your display. To check if there is a software update available for your
device or to obtain the software license key, please visit https://www.benq.com/en-us/
business/signage/partner-software/download.html. Then enter the serial number (can be
found on the sticker attached on the back of the display) and click OK to access the
Software download page.
Setting up the Internet connection
Your display must be connected to a network to conduct OTA updates or surf the
Internet.
To find the MAC address in Android OS, please go to Setting > System > About > Status.
Network setting
On the home screen, go to Setting > System > About > Status. If there is no IP
address shown, please connect the display to the ethernet cable.
Wireless connection
You must use a wireless adapter in order to connect the display to the Internet
wirelessly. Please contact your local dealer for more information on configuring the
wireless connection.
Basic operations44
1. Press on the remote control, or go to Network > Wi-Fi.
2. Insert the Wi-Fi dongle and the switcher will automatically change to ON. A list of
available networks will show on the screen.
3. Touch the network’s name to connect to the network. The password is needed if it
is your first time to use the network. Key in the password and press Connect. The
device is now connected to the WLAN.
Basic operations 45
• If you are connecting to a secured wireless network, enter the password for the wireless
network access when prompted and tap Connect.
• For wireless connection, BenQ shipment does not include wireless dongles, therefore, you may
purchase it separately via the local dealer.
Updating software
Whenever a new version of software is available, the system will automatically detect the
update and will prompt you to download it every time you turn on the display. If you
want to update the software, choose NETWORK UPDATE or USB UPDATE to
continue the update. Or your can skip this step and update the software later.
To manually update the software:
1. Go to System > About > System updates.
2. If there is an update available, the system will begin updating.
• Software update process may take some time to complete.
• During the update process, do not turn off the device or disconnect the Internet connection.
Any interruptions during the software update process may permanently damage your display.
Adjusting audio volume level
To adjust the audio volume level do either one of the following:
• Press
• Press / on the front panel of the display.
• Go to Setting
more information.
/ on the remote control to adjust the volume.
> Audio to adjust the volume. Refer to Audio settings on page 52 for
Basic operations46
Using the touch screen
You can use the optical touch screen to control your operating system. The touch screen
can emulate basic mouse functions and supports multi-touch functions for Windows 10/
8/7/XP, Mac OS 10.11~10.14, Chrome OS 58, and Android. The following table shows a
list of gestures you can use on the touch screen.
• Ensure that you have installed the USB cable on the display to a computer.
• Windows is a registered trademark of Microsoft Corporation in the United States and other
countries.
OS functions Gesture actions
For Windows XP, Windows 7, Windows 8, and Windows 10
Tap the screen once.
Click
Tap the screen twice.
Double-click
Right-click
Drag
1. Press on the target.
2. Hold and wait for a blue ring to appear.
3. Release your finger.
Drag one finger left or right.
Basic operations 47
OS functions Gesture actions
For Windows 7, Windows 8, and Windows 10
Drag one finger left or right.
Selection
Quickly drag your finger (Flick) in a desired direction.
Pan up / Pan down / Back /
Forward
Multi-touch functions
For Windows 7 - Home Premium, Professional, Enterprise and Ultimate versions
1. Press on the target.
2. Tap the screen with another finger.
3. Release the second finger.
Right-click
Scrolling
Zoom
Drag one or two fingers up or down.
or
Move two fingers apart or toward each other.
Basic operations48
OS functions Gesture actions
• Move two fingers in opposing directions.
• Use one finger to pivot around another.
Supported by specific
applications
Tap two fingers simultaneously.
The target should be the midpoint between the fingers.
Supported by specific
applications
For Windows XP and Windows 7
Press and hold for 4 seconds.
Wakeup from Windows
sleep mode (S3)
Gesture Description
For Windows 8
Press and hold to learn
This touch interaction causes detailed information or teaching
visuals (for example, a tooltip or context menu) to be displayed
without a commitment to an action. Anything displayed this way
should not prevent users from panning if they begin sliding their
finger.
Tap for primary action
Tapping on an element invokes its primary action, for instance
launching an application or executing a command.
Gesture Description
Slide to pan
Slide is primarily used for panning interactions but can also be
used for moving, drawing or writing. Slide can also be used to
target small, densely packed elements by scrubbing (sliding the
finger over related objects such as radio buttons).
Swipe to select, command, and move
Sliding the finger a short distance, perpendicular to the panning
direction, selects objects in a list or grid (ListView and
GridLayout controls). Display the AppBar with relevant
commands when objects are selected.
Pinch and stretch to zoom
While the pinch and stretch gestures are commonly used for
resizing, they also enable jumping to the beginning, end, or
anywhere within content with Semantic Zoom. A
SemanticZoom control provides a zoomed out view for showing
groups of items and quick ways to dive back into them.
Turn to rotate
Rotating with two or more fingers causes an object to rotate.
Basic operations 49
Basic operations50
Important instructions for using the touch screen
Please clean the frame when there is sign of malfunction on the touch screen.
• Before you clean the screen, make sure the display is turned off, and unplug the power
cord.
• Remove dust or dirt from the screen and the infrared plastic filter periodically. It is
suggested using a small amount of alcohol to clean the infrared plastic filter.
• To avoid damage to the screen, never use any type of abrasive materials to wipe the
screen.
• Use a neutral detergent to clean the touch screen. Avoid using detergents with erosive
substance, such as banana oil or ammonia.
• Moisten a clean soft, lint-free cloth with a neutral detergent and then clean the touch
screen.
• Do not spray a detergent on the screen surface or the body directly. It may result in a
short circuit to the touch screen.
• Keep the touch screen out of direct sunlight or spotlights.
Menu operations 51
Menu operations
One touch menu operation
Drag the OSD menu up from the bottom-center of the screen, as shown below, to
enter the OSD menu.
Settings menu
Input settings
Press on the remote control, Menu on the front panel, or drag from the bottom
middle to the center of the screen to enter the OSD menu.
• Press ///on the remote control and press OK to confirm, or directly click a
desired input source.
• Press on the remote control or click a blank area outside the menu to exit the
menu.
• You can enable the Eye-Care function on the OSD menu. Eye-Care switches the
display low blue light mode and activates the flicker free function.
• Use the brightness bar to adjust the brightness for the display.
Menu operations52
Audio settings
Go to Audio to enter the Audio menu.
• Press /// on the remote control and press OK to confirm or directly click an
item.
• Press on the remote control or click a blank area outside the menu to exit the
menu.
Menu Description
Volu me Drag the knob to adjust the volume.
Balance Drag the knob to adjust the balance.
Sound
Environment
Sound Source Touch a preset sound source. Options are PC Audio in and Mic
Touch a preset sound environment. Options are Standard,
Meeting, Class, or Movie.
in.
• Directly swipe to enable or disable Mute.
Menu operations 53
Display settings
Leave the android system and connect to other input sources like VGA, HDMI, OPS.
Then go to Display.
• Press /// on the remote control and press OK to confirm or directly click an
item.
• Press on the remote control or click a blank area outside the menu to exit the
menu.
• Press/on the remote control and press OK to adjust image.
Menu Description
Aspect ratio Press/on the remote control or click an aspect ratio.
Options are 16:9 or PTP. You can also select Auto to adjust the
image.
• The display automatically enters energy saving mode when no one is detected within
the sensor’s range.
• The display automatically turns off when no one is detected within the sensor’s range
for a long period of time.
Adjust settings (VGA-only)
Use the H Position, V Position, Clock, and Phase functions to manually adjust the
image.
Menu Description
H Position Press to move the screen to the left or right.
V Position Press OK on the remote control or click the switch to lock or
unlock the remote control IR sensor on the front panel of the
display.
Menu operations54
Picture settings
Leave the android system and connect to other input sources like VGA, HDMI, OPS.
Then go to Picture.
• Press /// on the remote control and press OK to confirm or directly click an
item.
• Press on the remote control or click a blank area outside the menu to exit the
menu.
Menu Description
Picture Mode Press ///on the remote control or click a picture mode.
Options are Standard, Bright, Soft, and Eco.
Color Temp. Press ///on the remote control or click a preset color
temperature for the image. Options are Cool, Normal or
Warm.
Brightness level Press /on the remote control or drag the knob to adjust the
brightness.
Contrast Press /on the remote control or drag the knob to adjust the
contrast.
More settings
Advanced settings (Android system)
Go to Device > Advanced settings.
Menu operations 55
• Press /// on the remote control and press OK to confirm or directly click an
item.
• Press on the remote control or click a blank area outside the menu to exit the
menu.
Menu Description
Key lock Press OK on the remote control or click the switch to lock or
unlock the buttons on the front panel of the display.
Menu operations56
IR lock Press OK on the remote control or click the switch to lock or
unlock the remote control IR sensor on the front panel of the
display.
Touch lock Press OK on the remote control or click the switch to lock or
unlock the screen.
Pixel shift Press OK on the remote control or click the icon to set a pixel
shift preventing from image retention.
• If keypad, IR and touch are locked all at once, please follow the steps to unlock: Press on
the remote control for five seconds.
• For image retention, please see Notes on the LCD panel of this display on page 7 for more
information.
Active pen setting
Go to Device > Accessory.
The active pens are paired with the device by default. Press Active pen to see the
status.
Menu operations 57
To unpair the active pen with the device, press Disconnect. The active pen is
successfully disconnected with the device when the light turns red.
To pair the active pen with the device again, press Pair.
Menu operations58
Pairing
“Previous page” button
“Function button”
Then long press “Previous page” button and “Function button” at the same time within
30 seconds. Read Pairing & unpairing on page 28 for more information.
The active pen is successfully reconnected with the device when the light turns green.
Menu operations 59
Other input sources
Leave the android system and connect to other input sources like VGA, HDMI, OPS.
Refer to Advanced settings (Android system) on page 55 for more information about
Key lock, IR lock, Touch lock, Pixel shift, and DCR.
Menu operations60
System settings
On the home screen, select Setting > System to enter system settings.
• Press on the remote control or click a blank area outside the menu to exit the
menu.
Options Description
Date & time Click to set date, time, and their formats in Android.
Language &
input
Startup &
Shutdown
Floating tool Click to open and close the floating tool. Refer to Floating
About Click to view system information in Android.
Click to set Language, Keyboard & Input methods in
Android.
Click to set the Startup channel, OPS startup option,
Wake o n Lan, and Power off reminder. Refer to Startup &
Shutdown on page 64 for more information.
Annotation Toolbar on page 69 for more information.
The amount of available storage space for the user varies according to the amount of pre-installed
apps and images occupying the total storage space.
Menu operations 61
Proxy setting
• Go to Network > Ethernet.
• Press Proxy to go to the proxy setting. You can choose None, Manual, and Proxy
Auto-Config.
Menu operations62
• Enter the proxy host name.
• Enter the using channel.
Menu operations 63
Menu operations64
Startup & Shutdown
• Go to System > Startup & Shutdown.
• For Startup channel, you can choose Last shutdown channel or other sources.
Menu operations 65
• For Built-in OPS startup option, you can choose Startup only through OPS
built-in startup option or startup through any channel.
Menu operations66
• For Power off reminder, you can set on or off time. Schedules can be made by
choosing the days of the week.
Android system interface 67
Android system interface
Note that this is a closed Android OS. Download and use of unauthorized apps on this system
are not available.
Main interface
The display launches the Android main interface by default.
To navigate the Android main interface:
• Press on the remote control or Home button on the front panel to return to the
main interface.
• Press on the remote control or drag the OSD menu up from the bottom-center
of the screen to enter the OSD menu to select an input.
Android system interface68
Help function for demo videos and user manual
1. Press to access demo videos.
2. Scan the QR code to get the user manual.
3. To watch more videos, press More video.
4. Scan the QR code to watch more videos.
Android system interface 69
Floating Annotation Toolbar
The Floating Annotation Toolbar is a convenient function that allows you to quickly write
or create annotations on any screen that the display is showing. Under any input source
or in the Android interface, touch and hold two fingers spaced about 20 – 50 mm apart
on the screen for more than two seconds to launch the Floating Annotation Toolbar
menu as shown below.
Icon Function Description
Close and Move Long press this button to drag and move the Floating
Annotation Toolbar around. You can also click the button
to close the floating toolbar and clear all the brushes.
Annotate Click to switch the color of the brush. Color options are
blue, red, green, and black.
Palm eraser is provided for you to erase any contents on the
display just with your palm while you are writing without
switching to Eraser.
Whiteboard Click to start EZWrite 5.0.
Clear All Click to erase all annotations on the screen.
You may also quickly erase any annotations made by wiping any
writing or drawings on the touchscreen using a balled-up fist.
File Folder Click to open the most recent file folder.
Screenshot Click to take a screenshot of the screen.
Recording Click to start recording the screen.
Android system interface70
CO2 Sensor
The concentration value of CO2 sensor may vary depending on the environment such as
temperature, humidity, and placement (by windows or under air conditioning). This
means that the CO2 sensor will always accurately measure the increments between ppm
levels, but the baseline of the measurement may shift over time.
It is normal if the concentration value is slightly higher or lower than its original
calibration.
The CO2 sensor has a self-correction mechanism to make the sensor more in line with
the current installation environment, so that the value can be more accurate.
To start the calibration, please follow the directions.
Auto calibration
To provide correction for the optimal CO2 concentration for the current environment,
the calibration mechanism will collect the CO2 concentration value for 25 consecutive
hours to meet the temperature and humidity of the current space.
During the automatic calibration, do not interrupt or turn off the power supply. Do not
move the IFP and make sure that the device is in an environment with good ventilation,
to ensure a better calibration result.
Android system interface 71
1
2
3
4
AMS file manager overview
• Tap to launch AMS. With this application, you can access your personalized
workspace environment and settings and manage your files and accounts on any IFP that
you have logged into.
• While logging in, you will see four main parts, as described in the table below:
Item Description
1. Source Selection • You can open files from the cloud storage services like
Google Drive, Dropbox, or Samba.
• You can also open files from the local devices like
Internal, My Folder, or connected USBs.
The icon next to Google Drive, Dropbox shows that
the account is bound to AMS service.
2. Folder Path You can browse the file folder in this area.
3. Listing Files You can see a list of files from the storage device you
select.
4. Operating Tab You can edit the files using the operating tabs here.
Regular users can only view their own files, while the local admin can view all users’ files in the
domain.
Android system interface72
Meeting Room 365
With Meeting Room 365, you can coordinate, schedule, and organize your meeting
rooms effectively and efficiently. Log into your account to customize the display and
administer all of the mobile devices from a single website.
Adding Meeting Room 365 widget
To add Meeting Room 365 widget, follow the steps below:
1. On the main interface, click to access Apps and Widgets. Select Widgets to
proceed.
2. Drag and drop the Meeting Room 365 widget to the launcher.
3. The Meeting Room 365 widget is shown on the home screen launcher. Press
START to proceed.
Android system interface 73
4. Enter Meeting Room 365 display key. You can scan the QR code to see the
introduction of Meeting Room 365 in the BenQ software partner page.
5. You can see an upcoming meeting schedule on the widget.
6. You can see upcoming five days schedule for more information.
Android system interface74
Meeting Room information
1. Drag and drop the Meeting Room Information widget to the launcher.
2. Click on the widget in the launcher to enter the edit mode.
Android system interface 75
Multimedia files
Multimedia files such as images, audio files, and videos can be played by directly tapping
on the file icon.
Image
Select an image file you want to show on the display and perform any of the functions
shown on the screen.
Icon Function
Preview thumbnails of photos in the same folder.
Play the previous image.
Play/pause the current playback.
Play the next image.
Supported image format (maximum resolution)
File
.bmp BMP Max Resolution: 8000 × 8000
.gif GIF Max Resolution: 8000 × 8000
.jpeg/.jpg JPEG/JPG Max Resolution: 8000 × 8000
Image Supported range
Min Resolution: 4 x 4
Min Resolution: 4 x 4
Min Resolution: 4 x 4
Android system interface76
File
Image Supported range
.png PNG Max Resolution: 8000 × 8000
Min Resolution: 4 x 4
Audio
Select an audio file you want to play and perform any of the functions shown on the
screen.
Icon Function
Repeatedly play audio files in the playlist.
Play the previous audio file.
Play/pause the current audio file.
Play the next audio file.
Check the audio information.
Supported audio format (Codec)
File Format Audio Codec Supported range
.aac AAC AAC Sample Rate: 8K~96KHz
Bit Rate: 24K~576Kbps
.ape Monkey's Audio Monkey's Audio Sample Rate: Max 48KHz
Bit Rate: max 1411Kbps
.flac FLAC FLAC Sample Rate: Max 192KHz
Bit Rate: max 1411Kbps
Android system interface 77
File Format Audio Codec Supported range
.m4a ALAC ALAC Sample Rate: 8K~96KHz
Bit Rate: 24K~576Kbps
.mp3 MPEG Audio
Layer3
MPEG1/2 layer3 Sample Rate: 8K~48KHz
Bit Rate: 32K~320Kbps
.ogg Vorbis Vorbis Sample Rate: 8K~48KHz
Bit Rate: max 256Kbps
.wav WAV LPCM Sample Rate: 8K~192KHz
Bit Rate: max 320Kbps
Video
Select a video file you want to play on the display and perform any of the functions shown
on the screen. The viewing window is available in four sizes: Full, Half, Default, Mini.
Icon Function
Rewind the current video file.
Play the previous video file.
Play/pause the current video file.
Play the next video file.
Fast-forward the current video file.
Android system interface78
Supported video format (Codec) Up to 4K resolution
File Codec
Extensions Video Audio Maximum transmit ratio
.3g2 H.263 AAC, AMR_NB 1920*1088 30 Fps, 5Mbps
.3gp H.264 3840*2160 30 Fps, 160Mbps
H.263 1920*1088 30 Fps, 5Mbps
MPEG-4 1920*1088 30 Fps, 50Mbps
.avi H.263 MPEG1/2
1920*1088 30 Fps, 5Mbps
Layer3, AAC,
H.264 3840*2160 30 Fps, 160Mbps
LPCM
Mpge-1 1920*1088 30 Fps, 80Mbps
MPEG-2 1920*1088 30 Fps, 80Mbps
MPEG-4 1920*1088 30 Fps, 50Mbps
MJPEG 1920*1080 30 Fps, 150Mbps
.flv H.263 MPEG1/2
1920*1088 30 Fps, 5Mbps
Layer3, AAC
VP6 1920*1088 30 Fps, 40Mbps
H.264 3840*2160 30 Fps, 160Mbps
.f4v H.264 AAC 3840*2160 30 Fps, 160Mbps
.mkv H.264 AAC, MPEG1/2
3840*2160 30 Fps, 160Mbps
Layer3
H.265 3840*2160 60 Fps, 160Mbps
Vc-1 1920*1088 30 Fps, 45Mbps
.mov H.264 AAC, PCM 3840*2160 30 Fps, 160Mbps
H.265 3840*2160 60 Fps, 160Mbps
MPEG-4 1920*1088 30 Fps, 50Mbps
MJPEG 1920*1080 30 Fps, 150Mbps
.mp4 H.264 AAC 3840*2160 30 Fps, 160Mbps
H.265 3840*2160 60 Fps, 160Mbps
MPEG-4 1920*1088 30 Fps, 50Mbps
Android system interface 79
File Codec
Extensions Video Audio Maximum transmit ratio
.VOB MPEG-2 MPEG1/2 1920*1088 30 Fps, 80Mbps
.mpg/.MPEG H.264 MPEG1/2
MPEG-1 1920*1088 30 Fps, 80Mbps
Layer3, AAC
MPEG-2 1920*1088 30 Fps, 80Mbps
.ts H.264 AACAAC,
H.265 3840*2160 60 Fps, 160Mbps
MPEG1/2
Layer3
MPEG-2 1920*1088 30 Fps, 80Mbps
MPEG-4 1920*1088 30 Fps, 50Mbps
VC-1(AP) 1920*1088 30 Fps, 45Mbps
3840*2160 30 Fps, 160Mbps
3840*2160 30 Fps, 160Mbps
Apps80
APPS
Tap the desired app to launch the app.
BenQ Suggests
Tap to launch BenQ Suggests. With this application, you can view apps suggested
by BenQ for download.
Tap the category on the left panel to browse the suggested apps. Tap an app from the
selected category to view a basic description of the app.
Function Description
Search ()
Corporation ()
Tap to search for an app.
Tap to show the suggested apps in the Corporation
category.
Working with Android OS 81
InstaShare
Tap to launch InstaShare. With this application, you can mirror the display's screen
on your smartphone or tablet for hands-on annotation and mirror the screen of your
smartphone or tablet on the display.
Before launching the application, make sure your display is properly connected to lnternet.
To u se InstaShare:
1. Make sure your mobile device (such as smartphone or tablet) and the display are
connected to the same network.
2. Press the connection guide and scan the QR code to download and install the
InstaShare app on your mobile device.
3. Open the InstaShare app on your mobile device, and then click the InstaShare
ID name that you want to connect to or enter the pairing code.
4. Enter the connect code shown on the upper right corner of the display or you can
also find the connection code in Setting ().
5. Once the mobile device has successfully connected to the display, a confirmation
message will appear on the display. Tap Allow on the display to confirm the
connection.
6. Once connected you can:
- Mirror the display's screen on your mobile device by tapping Screen Mirroring
on your mobile device.
- Mirror the device’s screen on the display by tapping on your mobile device.
- Operate the display by using your mobile device as a remote control.
Once connected, any operations on the display or mobile device will also show up on your
mobile device and display.
Apps82
You can also tap Setting ( ) in the lower right corner of the display to modify the
settings for InstaShare, such as the InstaShare ID name, connect code, or mirroring
confirmation message.
Working with Android OS 83
InstaShare 2
InstaShare 2 is a software-based solution for multi-user collaboration that allows users
to wirelessly share content from their own devices to the display. The two-way mirroring
feature lets users mirror content from a personal device to the display and vice versa.
This feature lets users easily share content with all devices in a meeting.
Two ways are provided for you to access InstaShare 2:
1. On the Android main interface, select Wireless Projection > InstaShare 2.
2. Click in Apps to launch InstaShare 2.
With this application, you can mirror the display's screen on your smartphone or tablet
for hands-on annotation and mirror the screen of your smartphone or tablet on the
display.
Before launching the application, make sure your display is properly connected to lnternet.
To u se InstaShare 2:
1. Make sure your mobile device (such as smartphone or tablet) and the display are
connected to the same network.
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2. Press How to Cast to download and install the InstaShare 2 app on your mobile
device.
3. Open the InstaShare 2 app on your mobile device, and you can click the
InstaShare 2 ID name that you want to connect to or enter the pairing code. You
can enable advanced settings on the right. Be noted that once you enable Confirm
Before Casts Contents, the casting should be allowed on the display or by the
host.
Working with Android OS 85
4. Enter the connect code shown on the upper right corner of the display or you can
also find the connection code in Setting ( ). Click Allow on the display to
confirm the connection.
Yo u c a n a l so cl ic k Setting () to modify the settings for InstaShare 2, such as the
InstaShare 2 ID name, connect code, or mirroring confirmation message.
5. Up to four devices can be simultaneously share their screens to a display.
6. Once connected you can:
- Mirror the display's screen on your mobile device by clicking Screen Mirroring
on your mobile device.
- Mirror the device’s screen on the display by clicking on your mobile device.
- Operate the display by using your mobile device as a remote control.
Once connected, any operations on the display or mobile device will also show up on your
mobile device and display.
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InstaQPrint
Tap to launch InstaQPrint. With this application, you can print a file or website
image using a Wi-Fi or remote printer.
• Before launching the application, make sure your display is properly connected to lnternet.
• For the list of supported printers, see https://printhand.com/list_of_supported_printers.php.
1. Tap the option on the left panel and browse and select the desired file, photo, page,
or image you want to print.
2. Tap Manage Printers to choose which printer that you want to use.
3. To select a printer:
• Tap an option from the list of available printers on the left panel.
• Tap Scan for Wi-Fi Printers to search for printers automatically.
• Tap Manual Setup to add a new printer manually.
Working with Android OS 87
WPS Office
Tap to launch WPS Office. With this application, you can open document files
including PDFs as well as Microsoft Word, PowerPoint and Excel documents.
To edit a file with WPS Office:
1. Tap Open ( ) on the left panel to browse and open a file located in either the display’s internal memory, an external storage device, or cloud storage.
2. Tap the function menu on the top panel to access the file format's various functions.
The description below is for a PowerPoint file, the function menus for other file formats will vary.
Function Description
File Tap to open, save, share, print, and manage your presentations.
View Tap to change or edit the presentation views.
Play Tap to start or set up a slide show.
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Edit Tap to edit the content or format of the slides.
Insert Tap to insert tables, pictures, charts, comments, video, or audio.
Transitions Tap to apply or adjust the timing of a transition.
Pen Tap to write, draw, paint or sketch to the slides.
Play ()
Save As ()
Undo ()
Redo ()
Close ()
Back ()
Next ()
Exit ()
Tap to start a slide show.
Tap to save the presentation file on either the display’s internal
memory, an external storage device, or cloud storage.
Tap to undo an action.
Tap to redo the last action.
Tap to close the presentation file.
Tap to return to the previous page.
Tap to go to the next page.
Tap to exit WPS Office.
Working with Android OS 89
Supported Office versions and file formats
Supported Office versions: 97 / 2000 / XP / 2003 / 2007 / 2010 / 2013 / 2016
Supported Office software formats:
Office Software Supported File Formats
Word wps / wpt / doc / docx / dot / dotx / txt / log / irc / c / cpp /
Excel et / ett / xls / xlsx / xlt / xltx / csv / xlsm / xltm
PowerPoint ppt / pptx
h / asm / s / java / asp / bat / bas / prg / cmd
• Tap to launch Email.
• To use Email, set up an account first. Type your Email address and click NEXT.
• After you've signed up, you will receive a verification email.
• After you respond to the Email verification, you can begin writing email.
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Side Tool Bar
Function Description
Home ()
Return ()
SwitchQ ()
Duo Windows
()
Duo OS ()
Floating
Annotation
Toolbar()
EZWrite 5.0 ()
Tap to return to Home interface.
Tap to return to previous operation interface.
Tap to switch tasks between recent apps and input sources.
Tap to open Duo Windows. Read Duo Windows on page 91
for more information.
Tap to open Duo OS. Read Duo OS on page 93 for more
information.
Tap to open the floating tool.
Tap to enter EZWrite 5.0 software.
Working with Android OS 91
Collaboration+
Traditional collaboration and co-creation let multiple users use one single App together,
which is called Duo User. We take one step further. We provide Collaboration+ (Duo
Windows, Duo OS, Duo Boards) to perfect collaboration and co-creation scenario.
Duo Windows
With Duo Windows, you can use two Apps at the same time. Duo Windows makes
the collaboration of two Apps easy and enables multiple users to collaborate between
two Apps. To use Duo Windows, follow the steps below:
1. Open the Sidebar, then tap to open Duo Windows.
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2. Select and drag two Apps individually to the left and right windows.
3. Now you can start the collaboration of two Apps using Duo Windows.
To replace the existing Apps in the left/right windows, tap Duo Windows and drag the newly
selected App to replace the previous one.
Working with Android OS 93
Duo OS
With Duo OS, you can use a floating window in any Apps. The floating window shows
the current screen image of the external source (HDMI 1/ HDMI 2/ HDMI 3/ VGA/
OPS). The current screen image can be captured and imported to EZWrite or can be
saved as an image file. To use Duo OS, follow the steps below:
1. Open the Sidebar, then tap to open Duo OS.
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2. Enlarge or shrink the window or swiftly change to full screen.
• is for switching input source.
• is for full screen.
• There are three window sizes: Small Middle Large .
• is for capturing the current screen image.
• is for touch control.
• is for transferring the camera/microphone (Android) functions to OPS.
3. Select the external source or switch source.
Working with Android OS 95
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4. You can capture the current screen image and import the image to EZWrite 5.0.
Working with Android OS 97
5. You can also save the current screen image as an image file.
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6. Press the “touch control” button, then you can directly control the OPS connected
to the device.
7. You can transfer the camera/microphone (Android) functions to OPS.
Working with Android OS 99
8. For multitask use, you can control the OPS and use any Android features. The image
below is an example showing how you can control OPS and use EZWrite at the
same time. OPS supports touch function.
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Duo Boards
With Duo Boards, two IFPs in the same network domain can be paired and linked.
After the two IFPs are paired, the collaboration space is doubled. You can use
DuoMode Whiteboard, pointer, and file transfer. To use pairing mode and remote link
of Duo Boards, follow the steps below:
• Pairing mode
1. Keep the two IFPs next to each other. A notification window will pop up asking if you
want to pair the two IFPs.
2. Select Pair to proceed. After the two IFPs are paired, the desktop will be
automatically extended.
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